Residence Inn by Marriott Springfield Chicopee
Location: 500 Memorial Drive, Chicopee, us
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Convenient Location
Situated off the Massachusetts Turnpike, the Marriott hotel in Chicopee offers easy access to Springfield and Holyoke within a 10-minute drive.
Comfortable Accommodations
Guest rooms at Residence Inn by Marriott Springfield Chicopee feature full kitchens, free toiletries, and suites with separate seating areas for added comfort.
Fantastic Amenities
Guests can enjoy the indoor pool, hot tub, fitness centre, and BBQ facilities during their stay at Chicopee Residence Inn.
Book your stay now at this convenient and comfortable hotel in Chicopee to experience all these fantastic amenities and more!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Non-smoking throughout
- Grocery deliveries
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Swimming nearby
- Bicycle-friendly property
- Electric bicycle charging station
- Charcoal grill
Rooms Available
-
Studio, Multiple Beds (Hearing Accessible)
2 Queen Beds and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Free toiletries, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and desk; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Kitchen
- Alarm clock
- Stovetop
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Studio, Multiple Beds
2 Queen Beds and 1 Double Sofa Bed
600 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Free local calls, double sofa bed, and free newspaper; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Stovetop
- Sofa bed
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
King Studio with Sofa Bed and Roll-in Shower - Mobility Accessible
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
-
Queen Studio with Sofa Bed - Hearing Accessible
The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Hearing accessible
-
Two-Bedroom Suite with Roll-in Shower - Mobility and Hearing Accessible
Max Occupancy: 6 (6 Adults)
- Hearing accessible
-
King Studio with Sofa Bed and Adapted Tub - Mobility Accessible
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Adapted bath
-
Suite, 1 Bedroom
1 King Bed and 1 Double Sofa Bed
500 sq feet
Layout - Bedroom, living room, and dining area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Free local calls, double sofa bed, and free newspaper; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Stovetop
- Sofa bed
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Separate dining area
- Free WiFi
- Rainfall showerhead
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)
2 Double Beds
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Free toiletries, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and desk; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Kitchen
- Alarm clock
- Stovetop
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Suite, 2 Bedrooms
2 Double Beds
600 sq feet
Layout - 2 bedrooms, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Free local calls, double sofa bed, and free newspaper; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Oven
- Stovetop
- Sofa bed
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Separate sitting area
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Studio, 1 King Bed with Sofa bed
1 King Bed and 1 Double Sofa Bed
400 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Free local calls, double sofa bed, and free newspaper; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height door lock, lever door handles, height-adjusted amenities, height-adjustable showerhead, accessible bathtub, visual fire alarm, low-height view port in door, roll-in shower, closed-captioned TV, grab bar near toilet, and low-height electrical outlets in bathroom
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Alarm clock
- Stovetop
- Sofa bed
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Accessible bathtub
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Suite, 1 Bedroom (Mobility Accessible, Tub)
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Free toiletries, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and desk; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Kitchen
- Alarm clock
- Stovetop
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
Suite, 1 Bedroom (Hearing Accessible)
1 King Bed and 1 Double Sofa Bed
Internet - Free WiFi and wired internet access
Entertainment - 32-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Free toiletries, a hair dryer, and towels
Practical - Free newspaper, iron/ironing board, and desk; rollaway beds (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Kitchen
- Alarm clock
- Stovetop
- Transfer shower
- Free newspaper
- Daily housekeeping
- Free Local calls
- Free WiFi
- Bedsheets provided
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
-
King Studio with Sofa Bed - Hearing Accessible
The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Hearing accessible
-
One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility Accessible
Max Occupancy: 4 (4 Adults)
- Adapted bath
-
One-Bedroom King Suite with Sofa Bed - Hearing Accessible
Max Occupancy: 4 (4 Adults)
- Hearing accessible
-
King Studio
A full kitchen and a flat-screen cable TV are included in this studio.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Stovetop
- Toaster
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
One-Bedroom Suite with Sofa Bed
A full kitchen and a flat-screen cable TV are included in this suite.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Oven
- Stovetop
- Toaster
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Queen Studio with Sofa Bed
The spacious studio features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio provides a seating area, a sofa, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Stovetop
- Toaster
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
-
Two-Bedroom Suite
This spacious suite consists of a kitchen, a seating area, 1 separate bedroom and 2 bathrooms with a walk-in shower and a bath. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a sofa and a carpeted floor. The unit offers 3 beds.
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Sofa
- Alarm clock
- Oven
- Stovetop
- Toaster
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Smoke alarm
- Key card access
Guest Reviews
- Ngl (10/5): -
- Yesenia (10/5): - Everything
- Tyra (9/5): -
- NortheastGrl (10/5): We would happily stay here again. - Little touches made this an exceptional hotel. Spring flowers at entry. A mini basketball court, and our name on the TV welcoming us to the spacious room. Plus, professional and nice staff that know their stuff. The oatmeal was fresh, with a topping bar including walnuts AND almonds, strawberry compote and mango sauce, yum! Everywhere clean and clean-smelling. We both fell asleep fast and slept well, which never happens. Despite being close to I-90 and shops, it was quiet inside. We would stay here again. Bathroom door was somewhat close to head of the bead and there was no fan. You had to pass through the door to access the sink. That was the only drawback. Note: they do Not charge a $1000 security deposit, just a small one.
- Martha (10/5): -
- Kevin (10/5): -
- Kevin (10/5): -
- Jessica (10/5): -
- DeoniaNeveu (10/5): Clean, modern, comfortable, friendly stay. - For the Christmas Holiday 2025 we stayed at this hotel, and we had stayed there before some years ago, but they have renovated throughout the hotel, so it was nice to see the new updated changes. We were given room 325, a studio with two queen beds. The hotel is near a lot of places to eat, and they give you a complimentary breakfast each morning that is well stocked with plenty of really good choices to chose. The parking is onsite and is complimentary self parking. The hotel offers a few amenities, self laundry room, swimming pool, and outside patio with a fire pit, and fitness room. There is a mini market in the lobby and plenty of seating for guest to enjoy in comfort, along with all day long complimentary coffee and tea station. The studio room that we had in room 325 was with an open floor plan, but the bedroom, although the bedroom was separated from the living room and kitchen area, it did not have a door on it. The Bathroom vanity and a huge closet are without a door but are in a section near the shower area, but the toilet and shower are with a closed door. There is a full length mirror in the room, but there is no personal safe in the room. The room had a medium sized table and four comfortable chairs, a full length refrigerator with a freezer, a stove top range, and a full size microwave with a rack inside for having 2 levels inside the microwave. The kitchen area is a full kitchen with a dishwasher and garbage disposal, and the cabinets are stocked with pots and pans and dishes and utensils and cups, glasses, etc.. The room had a nice desk in the living room and a nice comfortable couch. The room has two TVs, and lots of drawers and closet space, and lots of good lighting throughout the studio. The beds were comfortable, but in our room the HVAC was loud to put on the heat. The hotel is renovated in it's decor, the common areas and the rooms are all updated but have the same layout that they had years ago, but it is with new style and design, a more brighter modern look. The hotel was very clean, and all of the staff were all very friendly. We enjoyed our stay, it provided us a feeling like being home during our stay.
- Jennifer (5/5): NICE ACCOMODATIONS, BUT WISH THE STAFF WAS AS DEDICATED TO OUR STAY AS THEY WERE TO THEMSELVES. - Liked the proximity to everything, and that it was clean and well maintained. Everything was good except the fact that the staff was talking crap in Spanish and we didn't get the roll in shower that we requested and were told we were getting. I DIDN'T APPRECIATE BEING TALKED ABOUT IN ANOTHER LANGUAGE, AND I DID NOT APPRECIATE THE FACT THAT OUR REQUEST FOR A ROLL IN SHOWER WAS IGNORED, EVEN THOUGH IT WAS CONFIRMED THAT WE WOULD HAVE ONE BY EMAIL. NOT EXACTLY HAPPY ABOUT THE FACT THAT I WASN'T GIVEN A PHYSICAL RECEIPT EITHER OR THE FACT THAT THE EGGS HAD TO BE MICROWAVED FOR AN ADDITIONAL 2 MINUTES BEFORE THEY WERE ACTUALLY SAFE TO EAT.
- Erica (8/5): - We enjoyed our overall stay The room had a funny smell to it when we first got there. After awhile it wasn't noticeable but it was very unpleasant.
- KatMommy (6/5): Reasonable, But Won’t be Staying Again - It was ok. The location is “airporty” - not really walkable to food or stores. However, there was a Dutch Brothers a few blocks down as well as a very busy gas station. So I was able to walk down and get my coffee, water and snacks. However I wouldn’t have felt safe doing that at night. They don’t have sidewalks or crosswalks at every light. So I had to pass the coffee stand to get to the crosswalk and double back on grass. The gas stations - just don’t go alone at night. I also DoorDashed food to my room, as there are good restaurants and a grocery store nearby, they’re just not walkable. The front desk lady, very sweet. She recognized I was traveling alone without a car, and she said she would put me in the front building next door so I wouldn’t have to walk through the parking lot with all of my baggage alone. She gave me bottled water and I was checked-in in just a few minutes. I walked out of the lobby house and walked next door in about 30 seconds, and my room was on the first floor. My room looked clean and spacious, but I was a little concerned with the door. It had a chain link and a simple lock that didn’t seem secure. I brought a safety lock and alarm which I was able to install in a minute and the door was secured. There was a full kitchen, a little dining table, a living room with fireplace and the bed faced the door. It was spacious. The bathroom was tight. The sink was separate from the toilet and shower, but I had to step into the room in order to shut the door because it swung a couple of inches from the toilet. The shower had a slow drain, but nothing I wouldn’t live with. I slept comfortably and felt safe enough. However, the lower rating comes in because my coworker, who was staying in Building 15, had huge stink bugs crawling on her walls and came out of her shower drain. It was so bad, she ended up canceling the rest of her reservation and moved to a hotel downtown. She said the staff was apologetic and called in exterminators. But said that’s pretty common in the South. My room, I think it was Building 6, didn’t have any bugs ( I looked!) and the furniture was clean. There was a dark patch on the carpet that looked like something had spilled, but I wear shoes in the room, so I pretended not to see it. I stayed the additional night and didn’t see anything. I made sure to throw out food trash so it wasn’t sitting in the room. But it’s kind of what happens when there’s a full kitchen in the room. I don’t think I’d stay here again. It was reasonably priced though.
- Thomas (6/5): -
- Harris (9/5): - Very clean location was central access to highway and attractions within the area staff was friendly a nd accommodating. We will stay here again Wish breakfast was open a later
- Helen (10/5): - Good
- Wilbert (10/5): - An enjoyable stay
- Lori (10/5): - Very clean! Great staff
- Leah (10/5): - Great space
- Philip (10/5): - Just a good spot to stay when in the area fir a family wedding.
- Atiya (10/5): - Me and my husband stayed forn3 days to have a little Baecation and go to the Big E. The room was clean well stocked and place was quiet. Best hotel we've stayed out in a long time.
- Thomas (8/5): - Clean room/friendly & helpful staff/good breakfast
- Makayla (6/5): - N/a
- robertfQ7776UT (10/5): Best in Chicopee - Clean, quiet. Good selection for breakfast. Professional staff, Genesis was very helpful. We have stayed here several time, this was best stay. Will return.
- mckenzie (10/5): - It was very nice
- Marie (10/5): - Immaculate, huge room! Enter through the kitchen living room area with a desk facing a window with phone & device recharging. Around the corner was a king size bed and ample room for the sink outside the toilet walk in shower. Highly recommend.
- Rita (10/5): - This is a great hotel for people visiting family and attending the Brimfield Flea Market!! Space for downtime after busy days.
- Christian (10/5): - Very good
- John (10/5): - Great place to stay! Very clean and everyone was friendly. Would highly recommend !
- Sandra (10/5): -
- Faustino (10/5): - Amazing front desk service
- Sharon (8/5): - Everything was great but my bed was very uncomfortable
- Linda (10/5): - Very accommodating. Grills outside instead of bringing kids out to dinner every night.. Grandson loved basketball court. A little too much chlorine in pool. Made our eyes sting. Would go back again..
- Joziane (10/5): Great breakfast and family friendly - Clean, comfortable and nice staff.
- Daniane (10/5): - Great place
- Woods (10/5): Awesome Vacation - Room was very clean and they have phenomenal staff.
- Romaliz (10/5): -
- Katie (10/5): - Our stay at the Residence Inn was great. After a long day at Six Flags with four kids, the hotel offered a convenient spot to stay. The spacious two bedroom suite provided plenty of room for the six of us. The area had a lot of shopping and restaurants for convenience. Six Flags is about a 30 minute drive away. The pool was great as well.
- jahzeel (10/5): - The beds there are dangerously comfortable you will pass out and be in some deep sleep without even realizing it, the shower were great and the staff made my weekend stay worth it. I would definitely book my stay there again and I recommend anyone to book with them you won’t regret it.
- Madeline (10/5): -
- ling (9/5): -
- Amber (8/5): - Nice and clean, comfortable and easy access to everything.
- Craig (6/5): - Single use plastics everywhere
- Xuan (10/5): Best stay I’ve had in America - Omg everything was greattttt, amazing rooms, nice employees, and around the hotel were so many restaurants!!! 👍 Everything was 👍
- Sarah (7/5): Good for a night - Location was super convenient. Room was spacious. Pool area and breakfast were nice. Staff was extremely friendly. Beds were too soft. King bed could use more pillows and the rooms were a little outdated. Need plugs on both sides of bed.
- Richard (8/5): NNBC Banquet - Shower, amenities poor, no body soap, no cream rinse!
- Sol (10/5): - I would go back! It was a good experience.
- Erin (10/5): Great for the price, fantastic stay - It was very clean and the beds were comfortable. The continental breakfast was good and was different everyday. The rooms were newly renovated and the pool was nice and clean The pillows were very uncomfortable and in the suite we stayed in, there weren’t many outlets, only outlets on one side of the bed
- Anthony (4/5): - Enjoyed the room. Stayed two nightsroom was not cleaned second day and with four people using towels and one garbage it was frustrating since two nights was 520 dollars. When I called for extra towels and said our room wasn’t cleaned no one cared. The pool was very very dirty which was disappointing from photos. Room was clean and well kept.
- Letisha (10/5): Exceptional -
- Letisha (10/5): Exceptional - The pool it had to much chlorine I loved how cleaned it was but it had to much chlorine and we couldn’t open no windows or anything like that and me and my child got a little sick
- Letisha (10/5): Exceptional -
- Samuel (10/5): Great for cats! - We traveled with 2 cats who were not happy traveling. The accommodations were perfect for them. Air conditioning worked great on the hottest days of the year. The breakfast included were mediocre. Suggest eating elsewhere. Staff very friendly and baked cookies on request. Wonderful location near shops. Highly recommend.
- anthony (2/5): - The noise was insane. I had to be up by 2 AM and I only slept about an hour because the people upstairs for me were screaming and yelling and slamming doors all night. Called the front desk and got no answer multiple times
- Darren (10/5): - Great front desk staff
- John (1/5): It wasn’t very pleasant . We should have been informed about construction with my Breating problems. - Construction on our floor terrible smell was not very pleasing at all
- PATRICK (10/5): - Absolutely loved our stay! The staff were exceptional, providing a warm welcome and outstanding service. Our room was fantastic! The amenities were top-notch, making our experience truly enjoyable. Highly recommend!
- Javier (8/5): - Second time staying here. Convenient and comfortable.
- Ixzchel (6/5): - Nice place with restaurants, shopping spots, and major highway close by.
- Wendy (10/5): - Staff was the best! - friendly, warm and helpful. Hotel was doing some remodeling but it had no effect on our stay. Room was very clean and comfortable and light. Would definitely stay again.
- Kathleen (8/5): - Our stay was fine. I do feel like the pull out couch should be checked on for bedding and mess. We found food in it as well. Everything else was good. The breakfast, though we didn't take full advantage, was great.
- Marcie (10/5): - Very pleasant
- Jane (10/5): - Clean.
- Verified traveler (6/5): - Housekeeping help is quite poor. Inflexible and very strict on timings
- Daniel (10/5): Wonderfully Comfortable - We had a wonderful time. The room was very spacious and clean.
- Dorene (6/5): - We booked last August and requested a roll away bed. When we checked in, we were put on a floor that was all construction with tarps up. No roll away bed. The next day we called for one and were told because we were in a construction area they would see what they could do. When we arrived back that night, an old ripped roll away bed was standing in the kitchen with sheets in a bag. They expected us to move it, unwrap the ties on it and make it up. It’s a shame this happened because the other parts of the hotel were very nice. It was spotless and front desk check in was great.
- Michael (10/5): - Close Activities
- Catherine (10/5): Exceptional - Spacious rooms. Great " free" breakfast Nothing
- Victor (10/5): - Everything was as expected but even better
- William (7/5): Good -
- William (6/5): Pleasant -
- William (5/5): Passable -
- Bonnie (10/5): - The renovations are not disruptive, staff is pleasant and accommodating, the bed is wow! Perfect for a longer term stay, shopping across the street.
- Tim (8/5): Very good - young children running and yelling in the hallway much of the night, up until around 1 am
- Kimberly (10/5): - Easy to get to. Easy to park. Easy to check in.
- Kimberly (10/5): - Front desk person on Friday night was awesome!! Super helpful and kind. Housekeeping staff and breakfast attendants very friendly and on top of everything!
- Ofir (7/5): Good -
- Adriana S (10/5): Great stay - Love the room clean , new very nice my daughter and I loved it
- Maria (10/5): - Very beautiful very comfy. The breakfast area is a bit small but still very welcoming.
- Diana (10/5): - The rooms were clean my only complaint is that the tv kept losing signal.
- Alvin (10/5): - Very clean and the customer service was great!
- Heather (10/5): - Front desk was very nice. room upgraded at same cost.
- Tracy (10/5): - The only thing I recommend is the breakfast could be a lot better but overall I have no other complaints about my stay.
- Jones (10/5): Exceptional -
- Jennifer (8/5): - The hotel was under construction with the upper floors being done. Some of the work was load. Staff serving breakfast was very friendly as was the front desk.
- Kimberly (10/5): - Easy to get to with lots of dining and shopping options nearby. It has a really nice fire pit and grill patio area that we used to sit and have smores. Loved the full kitchen with refrigerator, stove top, pots & Pans and dishes. Even a toaster and a cutting board. Really liked having a separate sitting area and a small dining table and chairs. This chain is fast becoming my go to place to stay.
- Derick (10/5): - Super friendly staff great area
- Verified traveler (10/5): Highly recommend - The room had more space than expected which was fantastic! Very clean and equipped with what we would need if we were staying 1 night or 2 weeks. Check in was easy too.
- Marylin (10/5): - Excellent to stay in
- Inna (10/5): - Great hotel with great breakfast. The room is very large with a separate living space and breakfast.
- Danielle (4/5): TURN ON THE HEAT - We got in late all I wanted to do was go to sleep, however our room was FREEZING when we opened the door. We actually turned the oven on to warm it quicker. If you know someone is going into a room you can at least put the heat to 68°. Our thermostat was 59° when we entered the room!
- Marylin (10/5): - Loved the place I will definitely stay here again
- Anton (10/5): - Good hotel, great staff.
- Karen (10/5): Definitely will return! - Perfect room layout. Comfy bed. Amazing shower! Yummy free breakfast. Convenient to the highway. Love the full kitchen. The room was quiet! The coffee in room is yucky...strong and bitter. The same for the breakfast buffet. A keurig type coffee maker in the room would be appreciated and allow guests to bring their variety of choice.
- Michaela (10/5): Exceptional - I was extremely happy with The Residence. Room was lovely, very clean and comfortable. The exercise room was nice followed by a great breakfast. Check in was prompt and smooth and we enjoyed the noon check out. Thank you so much we'll be back for our next family gathering
- Jose (10/5): Exceptional -
- Patricia (8/5): Good, but not as great as past stays at Residence Inns - Breakfast could be better. Real eggs, basic eggs & regular sausage everyday with one special item on weekends
- Cynthia (8/5): - I wish the website stated they only had a Tesla EV charger. We only booked here because it had EV. Had to go sit in a charging lot because my Mach-E plus adapter didn’t work at hotel. Room was fantastic. $150 for pet was a bit much and not stated on site.
- Jennifer (10/5): - The room was better than expected !! Thank you !!!
- Oren (9/5): Superb - The room was very nice and clean The price was a bit expensive
- Jennifer (10/5): Nice hotel, would recommend - The staff was very kind and welcoming, and the hotel was extremely clean.
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