Fiesta Inn Chetumal

Location: Av. Alvaro Obregon No.229 esq. Av. Independencia Col. Centro, Chetumal, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Swimming pool
• Restaurant
• Room service
• Terrace
• Tour desk
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Exercise/lap pool
• Free bus station shuttle
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Junior Suite 1 King

  The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a flat-screen TV with cable channels, a coffee machine, a safe deposit box and a carpeted floor. The unit has 1 bed.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Coffee machine
  • Cots

• Suite, 1 King Bed

  1 King Bed

  732-sq-foot room with city views

  
  

  Layout - Separate sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Coffee/tea maker and 24-hour room service

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Eco-friendly - Energy-saving switches, compost bin, recycling bin, and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Wardrobe or closet
  • Daily housekeeping
  • Free Local calls
  • Room service (24 hours)
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Free cribs/infant beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Composting
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Superior King Room

  This spacious air-conditioned room features free WiFi, a work desk and a private bathroom with a shower. It also comes with a coffee maker and free toiletries.

  Max Occupancy: 4 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Coffee machine
  • Cots

• Superior Double Room with Two Double Beds

  This spacious air-conditioned room features free WiFi, a work desk and a private bathroom with a shower. It also comes with a coffee maker and free toiletries.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Private bathroom
  • Coffee machine
  • Cots

Guest Reviews

• Matthew (7/5): -
• Young (10/5): -
• Young (10/5): -
• Bryan (10/5): -
• Bryan (10/5): -
• Bryan (10/5): -
• Eva (10/5): Very good - Great pool, very friendly and helpful staff, free shuttle to the airport, good price.
• Alejandro (10/5): Felicidad total - Las camas son muy ricas Nada
• Eyal (8/5): -
• GARCIA COELLAR (8/5): -
• Alfonso (7/5): - The pool
• Victor (9/5): -
• Hector (6/5): Agradable - El personal Relación calidad precio
• Carmen Lucia (10/5): Muy cómodo excelente ubicación. - La piscina me parecio fabulosa . Es perfecta para niños pequeños tambien.
• Tomas (8/5): -
• Quezada (9/5): - La cama exelente Nada todo muy bien
• Sergio Ricardo (5/5): - LAS INSTALACIONES DE LA ALBERCA LES FALTA MANTENIMIENTO QUE NO PUDIERAS LLEVAR NADA DE COMER O TOMAR DENTRO DEL AREA DE ALBERCA SIN QUE LO COMPRARAS EN EL HOTEL
• Cime (10/5): - La atención
• Mendoza Ponce (10/5): BIEN - MUY COMODO TODO, MUY BONITO, LO QUE ESPERARIAS DE UN HOTEL DE CADENA INSTALACIONES LIMPIAS INSTALACIONES ACCESIBLES ATENCION AL CLIENTE BIEN SERVICIO A LA HABITACION BIEN QUE EL ESTACIONAMIENTO SUBTERRANEO CONECTARA DIRECTO CON LAS HABITACIONES SIN PASAR POR EL LOBI EL COSTO ES ALTO, LA CIUDAD DE CHETUMAL ES COSTOSA
• Sosa (7/5): - ubicacion Ruidos, goteras
• Fidencio (10/5): -
• Gabriella (9/5): - The car rental company I used is located at the hotel I've stayed here before and their buffet breakfast and continental breakfast has decreased in selections and increased a lot in price. The room I was in needs refurbishment from bathroom to curtains
• laura regina (10/5): -
• Guerra (9/5): -
• BERNARD (10/5): - Accueil sympathique. Chambre calme, spacieuse, bien équipée. Belle vue sur la mer Le parking couvert et privé (à réserver car peu d'emplacements disponibles) est un vrai plus L'eau de la petite piscine est fraîche. Piscine très exiguë (en fait 2 grands baquets). Sur le toit et à débordement : vue magnifique
• Xhana (7/5): -
• Alecia (10/5): I would definitely stay here again. - Roof top pool, restaurant and bar. Beautiful. Rooms modern and clean.
• Kendra (9/5): -
• Rafael (3/5): - Nothing On your website it states they have 24hr shuttle but they don't. The hotel never picked up when we called them to pick us up from the airport. When we checked in they said the shuttle only worked from 8am to 3pm. Which didn't work with our time either for our return flight. Disappointing because this was one of the reasons I choose this hotel. The price was not worth the room felt and smelled dirty.
• James (8/5): Great proximity to the ferry terminal - Close to the ferry terminal. Pool deck was king of rickety but the pool was nice.
• Tiffany (7/5): -
• Irena (9/5): -
• Jasmine (7/5): -
• Franco (8/5): Great and quality! - Free pleasure and time Was great but the quality has fell off a little but still awesome
• Margaretha (6/5): -
• Brenda (9/5): -
• Rodrz (7/5): -
• Rafael (10/5): - Muy buen ambiente, servicio y ubicación.
• Lucia (8/5): -
• Jose (8/5): -
• Tania (10/5): -
• Kevin (8/5): - Great location, the pool and terrace are very nice, you can enjoy nice views of the city. Gym is small but has the necessary things. Staff is helpful. The facilities need some love, old furniture and some areas not very well kept. Rooms could also use some new furniture and details
• Kenny (10/5): - Everything
• Jacqueline (8/5): -
• Jacqueline (8/5): Clean, convenient, quiet hotel near Marine Port to take water taxi to San Pedro, Belize. - Very, very expensive breakfast. $44 for two adults.,
• Jacqueline (8/5): - Very, very expensive breakfast. $45 US for two adults.
• Monica (8/5): -
• Janet (8/5): - Pool could have had a few more lie-down sunbeds. There were only 2! We sat on chairs or laid our towels out on the floor.
• Sol (9/5): -
• Karen (9/5): Solid choice for short stay - This place was so much better than I expected from the reviews. It felt like a Mexican Holiday Inn - not fancy but very clean, comfortable bed, and English speaking reception staff. 10 minutes flat walk to the ferry to Belize. Restaurant food and service also good. No airport or train pickup available
• Jose luis (9/5): -
• Marielos De Ortiz (10/5): Chetumal por descubrir. - Es un lugar amplio, iluminado y bien ubicado. El personal amable. Habitaciones amplias y con todas las comodidades. Para los que desean sólo descansar es un lugar ideal por sus instalaciones y los que desean conocer Chetumal es adecuado porque todo queda cerca. Deben dejar con más precioción o a la vista, que recogen y llevan a la estación del tren Maya o al aeropuerto; solamente dando una propina al conductor. Es un punto que deben hacer valer en su servicio. Como no lo sabíamos no lo usamos cuando llegamos por la noche a la estación.
• Jose (9/5): -
• Huguette (7/5): -
• Rojas (10/5): -
• nicholas (9/5): -
• Ortiz Alcantara (7/5): Apenas aceptable. - La piscina y el bar de la piscina, el servicio ahí bueno, el proyecto en general me parece bueno, aunque el acceso al estacionamiento es pesimo. El restaurant es agradable, creo que los elevadores deberian llegar hasta el estacionamiento o al menos un acceso mas cercano. Que no halla comunicacion telefonica con la recepción, solo una toalla en el baño, no hay toallas de manos, creo que el mantenimiento y la recepción no van con el renombre de la cadena hotelera, solo hay unos pequeños mostradores en recepción. y en el area de la piscina ya hace falta mantenimiento a la duela del piso y a la de la pared y no se diga la de alrededor de la piscina así como al pintura de los muros, demrita el nombre del hotel.
• Duncan (8/5): -
• Asier (7/5): -
• Maya (10/5): -
• Susan (9/5): - The room was spacious, clean and comfortable. Nothing really.
• Robert (8/5): -
• Christopher (9/5): an overnight stay between Tulum and catching the Belize ferry and very confortable - staff were friendly and professional. Excellent breakfast and roof top bar and pool bathroom sinks didn't drain well and some furnishings were tired
• González (9/5): -
• Michelle (7/5): The stay was great over all! - The staff was amazing and very accommodating! The pool and view from up top was great as well! The room didnt hve fridge and needed more towels to wipe hand and rags to bathe with.
• Jose (7/5): - Bien ubicado personal muy amable y atento. Bonita instalación en la terraza con piscina y bar Tienen que mejorar la comida del restaurante. Los teléfonos de la habitación no funcionan. Es imposible comunicar con recepción o servicio a habitaciones
• JAIME (5/5): - Buena ubicación pero pésimo restaurante
• Shay (5/5): It was ok - You had the best beans I have ever eaten. I would love the recipe. Showers were great also Being told we couldn’t eat breakfast at the buffet even though we had checked about it the night before and was told yes and it would be an extra fee. We knew we would have to pay but the staff treated us like we were bums that came in off the street. It left a bad feeling as we left your property
• Mohit (10/5): -
• Heather (10/5): Convenient and professional hotel within walking distance of the port of entry! - Loved that dinner was available in the restaurant as well as breakfast in the morning. Especially liked the fact that our rental car agency was located in the building facilities and our car was delivered to us in the morning! It was also within a block of bank ATM's. N/A
• Lorna (8/5): -
• Brian (9/5): - N/A N/A
• Thelma (5/5): - The staff was helpful, friendly and welcoming. The showers were moldy which looks like it needed good cleaning, the furniture was run down and looks like it needed replacing, the towels were hard.
• Carole & Ian (7/5): -
• Pamela (6/5): -
• estrella (8/5): -
• claudia (4/5): Bad - Food very good No ice on ice makers, room smells humid bad smell
• Marc Anthony (8/5): Phone in room did not work and the pool was super cold n d wood didn't seems like they been varnishe - Great location and elevator Poor communication...every time I needed something I had to go all the way down to the lobby.
• MANGO (8/5): - The rooms were really nice and very comfortable. The staff was attentive, and the location was within walking distance to many stores and night time activities. Did not like the menu. Food was a bit bland
• sandro (9/5): - Quarto amplo e gentileza dos recepcionistas
• Jorge (8/5): -
• SALEEM (7/5): - The room was clean and secure. We had the breakfast buffet and it was really good. The pool area needs some work. There were loose bricks around the pool and the pool needed some cleaning. There were what we call sugar ants in the room. The shower doors didn't lock in the water while showering so a lot of water got outside of the shower.
• sandro (8/5): - Conforto e segurança
• Jenny (10/5): -
• Fabiana (9/5): - Bueno
• Christian (8/5): -
• jesus (9/5): -
• Cristian (10/5): -
• Miranda (10/5): Great vibes —happy smiling helpful staff, room service, great buffet breakfast, very cozy bed clean! - Pool was very nice with great vibes. The staff is all very kind and helpful. Internet a bit slow and spotty. Noisy street outside
• Adelina (9/5): - Do serviço de quarto. Cheiro de umidade no quarto.
• Leigh (8/5): Great 1 night stopover. - Unexpectedly stayed here due to booking the wrong ferry but everything was fab. Watched a lovely sunset from the roof. Room was clean and comfortable. Walking distance to shops and marina. Rooftop decking could use an update. Loungers quite old too.
• Jeremy (6/5): - L'emplacement Manque de serviettes et de propreté
• Annie (9/5): -
• Joe (8/5): -
• James (9/5): -
• Tomas (9/5): lo recomendaria - buena ubicación y bueno el estacionamiento las almohadas delgadas están muy deterioradas
• myriam (8/5): -
• Sean (1/5): Nothing they canceled my reservation and I showed up and had to go somewhere else I think they over - Nothing they canceled my reservation and I showed up and had to go somewhere else I think they over booked.
• Ana Maria (4/5): -
• Leticia (8/5): -

Photos