Holiday Inn Express & Suites San Antonio Frost Bank Center by IHG

Name: Holiday Inn Express & Suites San Antonio Frost Bank Center by IHG
Address: 2027 SE Loop 410, San Antonio, us

Location: 2027 SE Loop 410, San Antonio, us

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Luxurious Amenities

The Holiday Inn Express & Suites San Antonio SE by AT&T Center offers a blend of comfort and convenience. Enjoy the outdoor pool and fitness centre during your stay. The rooms are equipped with modern amenities such as a cable TV, microwave, and refrigerator.

Convenient Location

Situated near Martindale Army Air Field, this hotel provides easy access to popular attractions like the San Antonio River Walk and The Alamo historic site. Explore the city with ease and return to the comfort of your room at the end of the day.

Exceptional Service

Experience top-notch hospitality with a 24-hour front desk and complimentary parking. Whether you are traveling for business or leisure, the Holiday Inn Express & Suites San Antonio SE by AT&T Center ensures a pleasant stay for all guests.

Book your stay now and elevate your travel experience with us!

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Fax/photocopying
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Thermometers for guests provided by property
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Exercise/lap pool
Swimming nearby

Rooms Available

One-Bedroom King Suite with Sofa Bed

The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
Standard Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access

The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 37-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
Suite, 1 King Bed, Accessible (Communication Accessible)

1 King Bed
Layout - Bedroom and dining area
Internet - Free WiFi and wired internet access
Entertainment - 37-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

1 King Bed
Layout - Bedroom and dining area
Internet - Free WiFi and wired internet access
Entertainment - 37-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Accessible bathtub
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

2 Queen Beds
Layout - Bedroom and dining area
Internet - Free WiFi and wired internet access
Entertainment - 37-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Accessible bathtub
Suite, 1 Bedroom

2 Queen Beds
Layout - Bedroom and dining area
Internet - Free WiFi and wired internet access
Entertainment - 37-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - 37-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Accessible bathtub
Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 37-inch TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, a hair dryer, and towels
Practical - Iron/ironing board, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Accessible bathtub
Non-Smoking
Room/bed type depends on availability at check-in

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Accessible bathtub
King Room - Disability Access

The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
Standard Room

This room features a TV with cable channels. A coffee machine, a microwave and a refrigerator are provided.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
King Suite

This air-conditioned suite includes a TV with cable channels and a private bathroom. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
Standard King Room

This room features a TV with cable channels. A coffee machine, a microwave and a refrigerator are provided.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
King Room - Hearing Accessible - Non-Smoking

This hearing disability accessible room includes visual alarms and notification devices, as well as closed-captioned TV.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Hearing accessible
Standard Room with Two Queen Beds

This room features a TV with cable channels. A coffee machine, a microwave and a refrigerator are provided.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
One-Bedroom Suite - Disability Access/Non-Smoking

This hearing disability accessible room includes visual alarms and notification devices, as well as closed-captioned TV.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Hearing accessible
Suite - Mobility Access/Hearing Accessible

Wider doorways, a raised toilet seat, and a bathroom with grab bars are featured in this wheelchair accessible suite.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
Queen Suite - Hearing Accessible

This hearing disability accessible room includes visual alarms and notification devices, as well as closed-captioned TV.

Max Occupancy: 6 (6 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Hearing accessible
One-Bedroom Suite with Two Queen Beds

A seating area with a cable TV is offered in this room

Max Occupancy: 6 (6 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
Double Room with Two Double Beds - Hearing Accessible/Non-Smoking

This hearing disability accessible room includes visual alarms and notification devices, as well as closed-captioned TV.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Hearing accessible
King Room - Mobility Access/Hearing Accessible

The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Hearing accessible
Double Suite - Mobility Access Tub/Non-Smoking

The unit has 2 beds.

Max Occupancy: 4 (4 Adults)

Guest Reviews

Alejandra (10/5): -
Marlen (10/5): -
Akinlolu (8/5): Satisfactory - Clean and well maintained Nothing
Rodriguez (1/5): Sleepless - Breakfast The noise from the traffic on freeway didn't let me sleep at all!
Corliss (9/5): - The front desk attendants were very kind. Everything was fine!
Janelle (10/5): Would definitely stay here again! - Excellent choice for our needs! No complaints!
Janelle (10/5): Would stay here again! - The morning of our stay someone from the hotel called to confirm our rooms. SO VERY NICE! All was good! No complaints!
Gutierrez (10/5): -
Timothy (1/5): Freezing cold water - Rooms were clean We came to San Antonio to attend a concert. Upon checking we planned to take a shower and head out for concert. We turn hot water on and it is cold. VERY cold. We wait 10 minutes, no change in temperature. We call the front desk and a lady working check in says she will come up to check She comes up, tries handle several ways, gives it couple minutes and then says: “I’ll have to call plumber. Not sure how long it will take. I explain we have been on motorcycle all day and need to take a shower. She says there’s nothing she can do. My girlfriend and I take a freezing cold shower. The next morning we wake up. No change, water still freezing cold. No offer from hotel to switch rooms, no offer for partial refund. Nothing. Very unpleasant hotel experience. I would not recommend this hotel based on our experience.
Lopez (8/5): -
Elizabeth (10/5): - Breakfast was really good holiday inn never disappoints it’s always my go to for value and price is great very clean smells great asoon as you walk in reception was incredibly nice and helpful with our needs 10 outta 10 Our view was a lot of parking but not a big deal I mean I if I was on vacation it would be preferable to stay with a nice view but just preference and the jacuzzi wasn’t working at that moment but they did compensate with points
Ospina (10/5): -
Heather (5/5): -
C. (8/5): -
Juan (10/5): Amazing -
Teresa (10/5): -
Rosa (8/5): -
Emma (8/5): Awesome breakfast! - The breakfast was great! Loved your coffee! Great selection of foods for breakfast. Nothing really. Everything was good. I would stay here again.
julio (10/5): - good staff and clean 👌
Matril (10/5): -
Robinson (10/5): - The staff interaction and cleanliness of the lobby.
Alexis Gallagher (10/5): - The service was great! I've never had a better breakfast at a hotel before, it was very delicious and had great options! Its a little farther from the attractions then we wanted but no to bad.
Ricardo (10/5): Very satisfied relaxing . - Breakfast was delicious and location was great easy drive to restaurants malls etc. Everything was great .
GILBERTO (4/5): - The room don't have hot water
Jose (10/5): Our stay was comfortable and we felt at ease at the hotel. - The room was spacious and clean. Breakfast was delicious and offered a variety of breakfast food. The hotel was about 15 minutes from the Riverwalk and about 30 minutes from the Caverns traveling by car. Parking is free. The pool opens too late 10 a.m. and is closed too early 10 p.m. Hours 6:00 a.m. to 11:00 p.m. would be better.
Aijeanae (9/5): -
Conrad (10/5): Great Hotel will stay again next year - Third stay, always clean
Menchaca (10/5): -
Laura (10/5): - Awesome friendly hat in delicious Everything was perfect.
Jesse (10/5): -
Debe (9/5): Clean place, nice staff, decent price. - Enough parking, nice sized rooms, clean bathroom. No exhaust fan in bathroom, AC unit is VERY loud(esp when trying to sleep) and mattress wasn’t very comfortable.
Nancy (9/5): Fabulous - The location was good , not so far from the city Breakfast was good The staff was very friendly specially Jackeline at the front desk Breakfast could be better
Casperson (10/5): - Excellent, efficient staff, broad selection
Jesse (10/5): -
Melinda (10/5): -
Pavia (10/5): -
Enrique (8/5): - The comfortable
Villalobos (10/5): -
Galvan (8/5): - Good Not a great value
Kiyah (10/5): -
Luis (8/5): -
lisa (7/5): -
Ricky (9/5): Pleasant - It was clean & close to my work & has easy access Nothing really
CESAR (9/5): Cómodo, y trato amable. Felicidades! - la cama Todo bien en realidad
Roath (10/5): -
Dave (10/5): -
Riccardo (8/5): -
Jessica (8/5): Here for college softball game, room was perfect - Very clean and good location They do not take 3rd party forms of payment. It has to be a major bank or credit card. No Cash App, no Venmo, no chime.
Heather (10/5): - The staff was amazing, hotel was clean, the hot tub had too much chlorine. I had two rooms and one smelled a little stale or like mold. Other than that it was an amazing stay.
Soto (10/5): -
Nithu (10/5): -
Guillermo (10/5): -
Sylvia Gutierrez (10/5): -
Fabiola L. (8/5): - modern and clean room, good breakfast.
Eneida (10/5): Friendly staff - Friendly staff, really clean rooms
Flor (10/5): - From the friendly staff at check-in, to the cleanliness of the room and hallways, everything was excellent, including breakfast. We will definitely book here again next time.
Juan (8/5): - Clean
Rey (10/5): - The front desk receptionist was very polite. The ac was not too cold
Amy (10/5): - The hotel itself was clean, and the staff was welcoming and accommodating for our business needs. The breakfast buffet had a very nice variety and was spread out throughout the area so guests weren't congested in one area. We weren't familiar with the location, so we were unsure about the safety of the surrounding area, however, the parking lot is fenced and seemed to be secure.
Abigail (8/5): -
Kenia (10/5): - Fast foof options
Jorge (8/5): - Bed a bit hard
Stacy (2/5): - My stay was a bit of a mixed experience. Room #103 had a strong smell of paint, and the sheets didn’t appear clean, so we ended up sleeping on top of the comforter. The remote control didn’t work, which was frustrating. On the bright side, the swimming pool was enjoyable and breakfast was really good. Unfortunately, my children coughed throughout the night, which made us uncomfortable, but we didn’t want to cause any issues during our stay. I decided to wait for the survey to share my concerns. It might be a while before I consider staying here again.
Saravana Balaji (4/5): - The staff should male sure if the room has any issues before letting out. The bathroom door does not lock. No hot water. Even if we tell the staff, they say they do not have maintenance which is not acceptable at all as this is not a motel.
Michelle (4/5): Never again - This was very poor services this time . First of yall the breakfast was cold and the orange juice machine was broken the water spill out and got my feet all wet .
raquel (9/5): Everything was amazing. Reception girl needs customer service training. - The location is great and the area was quiet. The property is well kept and my room was clean and the breakfast buffet was very good. At check-in we were welcomed by amazing people(man and lady) who were friendly and kind and offered help with all our questions. But the next day the girl at the reception was cold and not helpful at all. She was rude and her name was Angelica. I asked her name with intent of this review to make her aware she needs to be friendly. I asked her for late check out since we came in from travel and checked in almost at 9. She said no because it was only for the vip guests and I was not one. I asked how can I become one and she said let me have your phone number and email. She took the information and said ok that’s it and walked away. Then I got to back to my room after 30 mins and my key was no longer active. My husband went down and she told her that I should have reactivated my card. He told her how was I to know that. Long story short-Angelica needs training in customer service.
Aida (10/5): Perfect family friendly - Loved it! Rooms are clean. Staff is nice and breakfast was good. They even have to go plates so you can take to your room. They have Dove for shampoo, conditioner, body wash, and body lotion available.
Cleopatra (10/5): - Late check it was perfect. Quick and easy
Myrtha (10/5): Exceptional -
Espinoza (9/5): Good location friendly staff excellent breakfast. - Good location Suggestion bathroom needs some kind of ventilation too damp and wet when second person takes shower
Sharon (9/5): Superb -
Amber (10/5): It was a nice, quiet stay. - Super clean. Breakfast was bland.
Amanda (10/5): - Nice and homie, will stay again next time we are in town.
Michael (10/5): Exceptional -
Paul (8/5): - I liked the fact that everyone who worked at this hotel were all nice and friendly!
Candra (10/5): - The stay was great. Nice and clean. Will stay again
Darwin (5/5): Passable - Bath room has mold and needed so repair around the tub
Felisha (10/5): Exceptional -
Claudette (10/5): Exceptional -
Rebecca (10/5): Exceptional -
Esperanza (9/5): Very comfortable good location and good breakfast - Was good and had variety The. Bathtub needed a little more cleaning
Kasandra (10/5): Exceptional -
Roseanne (10/5): Exceptional - best breakfast wver na
Bobby (9/5): Superb -
Cristina (10/5): Exceptional -
Sabrina (10/5): Exceptional -
Alberto (8/5): - It was a clean room, but lots of.noise due to being next to freeway
Gabby (10/5): Wonderful and peaceful stay - Very clean and staff were friendly. Breakfast was fabulous! Everything was perfect, can’t complain at all!
ANNA (6/5): - Had to get key cards rescanned every day, elevator not working, told we could check in early by phone, drove 6 hrs to be turned away. Lights in bathroom didn't work, shower went from hot to cold.
Rodriguez (10/5): Best choice ever - Everything was perfect. Will definitely make it my number one choice for next visit. The rooms are very spacious.
Gloria (8/5): - It was pleasant
Karla (10/5): Exceptional - This is the best hotel I’ve stayed at. The bed and pillows were super comfortable!! Dove soap and shampoo in the restrooms, breakfast was super good also! The location was good, rooms were super clean and staff was super nice. I would definitely stay here again when visiting San Antonio!
Angela (10/5): - I loved it was by restaurant's and a Walmart. After our concert we were able to eat at a 24 hour Whataburger. Very beautiful rooms and excellent staff
Kevin (8/5): Very good -
josue (10/5): - Very helpfull staff
Debra (8/5): - The room was good. They offered breakfast for a good while and refreshed everything on the spot. The hotel itself was clean but our room did not get cleaned or our trashed thrown the days we were there
Caleb (10/5): - Excellent Service/Hospitality. 10/10 Highly Recommend and Will Definitely be Booking in Future. Our Room was Clean, Pool very Nice Breakfast was Fresh and Delicious. No Issues Whatsoever. Professional Establishment. We Enjoyed Our Stay.
RAVINDRA (6/5): - Shower is very bad, when every one close their door we have to wake up as it is our door ,full noisy and disturbing
Cristina (10/5): Exceptional -
Samantha (10/5): - The stay was Great! Beds comfy, shower clean, AC Great, the only thing that was a little inconvenient was the Elevator Stopped working & I was on the 4th floor but I understand that is not something the staff could control. All in All it was a Great Stay!