Aston Jember Hotel & Conference Center

Location: Jl. Sentot Prawirodirjo No. 88 Jember, Jember, id

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Massage services
• Concierge service
• Wheelchair accessible
• Kid meals
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Reception hall
• Exercise/lap pool
• Secured parking
• Health or beauty spa nearby
• Swimming nearby
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Room

  1 Queen Bed OR 2 Twin Beds

  258 sq feet

  
  

  Internet - Free WiFi

  Entertainment - LCD television

  Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Electric kettle
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Free WiFi
  • Bedsheets provided

• Deluxe Room

  Air conditioned room equipped with flat-screen cable TV and safety deposit box. Mini bar and fridge are available. Private bathroom comes with a hairdryer, shower and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Suite Room

  The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. The suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Deluxe Premier

  With added space, air conditioned room is equipped with flat-screen cable TV, safety deposit box and sofa seating area. Mini bar and fridge are available. Private bathroom comes with a hairdryer, shower and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Hardwood or parquet floors
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Executive Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has parquet floors, a seating area with a flat-screen TV, a safe deposit box, an electric kettle, as well as a sofa. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key access
  • Key card access
  • Single-room air conditioning for guest accommodation

• Superior Double or Twin Room

  Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. This twin/double room is air-conditioned and has a seating area with a flat-screen TV, a safe deposit box, an electric kettle and parquet floors.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Hardwood or parquet floors
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

• Junior Suite

  The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV, a safe deposit box, an electric kettle, as well as a sofa. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Sofa
  • Hardwood or parquet floors
  • Electric kettle
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Willy (8/5): -
• David (9/5): -
• H.J. (8/5): -
• Sandra (8/5): Prima verblijf voor 1-2 nachten - Gastvrij Nette kamers Heerlijk uitgebreid ontbijt Leuk restaurant bij zwembad Welkomst drankje Kregen Bananenbrood mee voor lunch Meubilair iets verouderd Douche vloer is erg glad
• Edy (4/5): -
• Serhii (9/5): Дійсно готель на 4 зірки - Дуже гарний сніданок Брудні вікна в номері
• hesti (8/5): -
• Virdhio Yudhistira (7/5): -
• Dwi (10/5): -
• Robert (8/5): -
• vinay733 (10/5): the room is good for that price - The view is beautiful and the people are friendly. I will visit again next time. Thank you Aston Jember, see you next time.
• Abdur (8/5): -
• Road65427630148 (10/5): Excellent stay in Jember — outstanding staff and a great gym - I had a genuinely pleasurable experience at Aston Jember. The hotel was clean, comfortable, and well maintained, and the overall service made the trip feel easy and stress-free. A special thank you to the staff who went above and beyond: Mr. Hakam, Mr. Agung, Mr. Christino, and Mr. Sugi. They were consistently helpful, professional, and attentive, and their support made a real difference throughout the stay. One highlight for me was the gym — it’s well equipped and the personal trainer there was excellent, making it a great facility if you want to keep training while you’re in town. If you’re visiting Jember, I strongly recommend staying at Aston Jember. The team will genuinely help make your trip better.
• STUART (9/5): A really nice and comfortable hotel - The rooms were clean, well equipped and comfortable. The breakfast was very good, lots of choice. The swimming pool was quite large and the coffee shop next to it was a nice place to sit. The staff were friendly and helpful
• Stanislav (2/5): Rooms need updating, some stuff not professional - Soundproof from outside noise was great The room we got needs updating. Old wallpapers and flooring with signs of use, mold in shower. We got to the hotel midnight and receptionist said that there were no rooms available. So we had to get a room through booking.com, which confused the stuff. We had to wait some time while stuff figures it out. And apparently they did have available rooms. We had to argue with the receptionist that they actually did have rooms, while he was saying the opposite
• M1910RFvincents (10/5): Free upgrade - Very good, got a free upgrade thanks to mr faiz and ms naila. They were very kind and welcoming. when we first came through the elevators, they immediately helped us with our baggage and checkin went smooth and fast
• Paradise13872488854 (10/5): Highly recommended - Held High School reunion in Jember Aston Hotel, really cozy place, delicious meal and beverage, plus superb hospitality. Highly recommended. It's worth noting that the restaurant/cafe is also perfect place for business meeting with client.
• ayu2501 (10/5): Nice - Super Amazing experience Good facilities Nice staff Breakfast complate Delicious food Perfect drink Keep it through
• Wati Arshad (5/5): The room was spacious - The room was spacious and the renovated bathroom was very clean, as expected from previous stays. However, the lift broke down during a conference, causing delays. The bed and pillows were less comfortable than anticipated. During my stay, the lift broke down, and I found the bed and pillows to be uncomfortable. Additionally, the lobby had been converted into a dining area. While I was speaking with a friend, staff moved large tables, which felt a bit intrusive. I understand they were likely preparing for a seminar the next morning, but it interrupted our conversation and made the experience less pleasant, especially since I had a guest with me.
• John (8/5): Very nice hotel. I would stay here again. - Very nice hotel, good swimming pool, good cafe, good massages. Good breakfast.
• DadangS (9/5): -
• Daniel (8/5): -
• TREVOR ROSS (8/5): We always stay at Aston when in Jember (usually 1-2/year) - Lovely view & swimming pool Cannot think of anything
• Gavin (8/5): -
• Erika (8/5): Comodo hotel pulito e confortevole - Hotel pulito e confortevole, Staff gentile e pronto ad accogliere la nostra richiesta di stanze comunicanti. Ottima colazione, varia e con piatti sia asiatici che occidentali. Posizione non centrale ma comoda da raggiungere in pochi minuti con auto o taxi. Niente da segnalare
• Indiana (9/5): - I have stayed at Ashton Hotel numerous times, and the staff is always very friendly and professional. What I dislike about the hotel is that people were smoking in the restaurant. They should designate a separate area for smoking.
• Manuel (10/5): -
• Arshid (10/5): -
• Carina (10/5): Tolle Aufenthalt in schönem Hotel mit Pool und großartigem Essen - + schöner Pool + Café Kopi + Gutes Abendessen + Großartiges Frühstück + Suoermarkt sehr nahe Es war super! Keine Beschwerden!
• Georgia (8/5): Very nice hotel. Only the breakfast could be better. - The gym and the staff. The pizza. A bit far from centre, but not that far. The breakfast could be better.
• Michal (9/5): A touch of luxury - A touch of luxury compared to other, even more expensive hotels that we stayed at in Indonesia. Beautifully presented food at the Planet Kopi restaurant, nice ambiance and delicious meal. Great choice and quality food for breakfast. Attentive staff.
• I Nyoman Arya Satria (10/5): -
• Hugh (10/5): Exceptional -
• Hugh (10/5): Exceptional -
• Hendra (1/5): Bad -
• Fintan (9/5): Short stay in Jember - Comfortable hotel with lovely staff. Great conversation with Firman the bar tender at the pool bar. Breakfast was great, check in and check out was seamless. There could be more information available about the local area and places to see.
• Hugh (10/5): Definitely the Best - Outstanding courteous service from all staff trained to professional level. Excellent breakfast selection .. Very comfortable hotel and always my preferred choice .I love the pool gymnasium and room service.
• Hugh (10/5): An Oasis Don't hesitate to pay a little bit extra. - Outstanding service from professional staff at front desk housemaids bar and dinning room staff Fantastic facilities including the Excellent clean swimming pool wonderful bar with cold beers Well equipped gym excellent breakfast dining with Huge buffet selection for all tastes. This is without doubt the Premium Hotel of Jember.
• I (9/5): Superb -
• I (10/5): Exceptional -
• Arndt (9/5): Superb - Room,bed,gym The food is terrible..it would be easy to fix,but nobody seems to have a clue even for simple stuff like hot soup,toasted bread...its really bad ,even the Indonesian food!!
• Winda (10/5): Exceptional -
• Rosemarylg (8/5): Very good - Great place for a quick overnight between destinations. All was well. Beds comfortable, room clean. My only downside was limited evening food choices. They seemed to be out of a lot of things.
• Teremok (10/5): For Jember is very good hotel - For Jember is very good hotel
• Lara (7/5): Good -
• Sam (9/5): Superb - Stayed here afew times over the years, by far the best hotel in Jember. Always very clean rooms, all the facilities are well kept. The staff are very professional and polite. The breakfast buffet is amazing, so much choice. I dont have a bad word to stay about this hotel. Nothing
• Athira (10/5): Exceptional -
• Shane (10/5): A nice hotel, in a good location. - Nice clean room, with plenty of space. Mini bar was not stocked, so could not have a cold drink when got to the room. Room service had to check to see if it was ok to buy drinks without food.
• Wiradi (9/5): Superb -
• Richard (8/5): Very good -
• Putu (10/5): great value to stay - location need more warm welcoome, feel iignored
• Panji (6/5): It's just the place for transit. - The security staff are helpful. There is a mini market in the hotel lobby. I didn't know that the room had no window; if I knew, I would not choose that room. There is nothing to view or explore around the hotel.
• Indrawan (8/5): Very good -
• Theresia (8/5): Very good -
• Heinrich (9/5): Superb -
• Ivonne (8/5): Breakfast need more verify to choose - Swimming pool Breakfast not enough choice
• Amir (8/5): Very good - the food on breakfast is a lot of choice and very nice nothing
• Khalim (7/5): Good stay. - Good brekfast Ramp entrance to steep.
• Dee (7/5): Good - Toilet is nice and big
• Trevor (9/5): We loved Aston Jember & will stay again -
• Gibbs (10/5): Best value place to stay in East Java - Drove from Bromo to Jember and was the perfect place to stay Looked everywhere and was the best looking place and was great. Comfy bed Lovely bathroom Nice breakfast
• Inda (8/5): Very good -
• Kevin (10/5): Exceptional -
• Norhawati (9/5): Great - While the breakfast was amazing, I noticed that the staff were a bit slow in providing cutlery. If guests are in a hurry, waiting for cutlery can be inconvenient. Given that the hotel was fully booked with conferences, I believe the staff might benefit from additional training to handle high-occupancy situations more efficiently. I encountered a minor inconvenience during my stay related to accessing different floors. My friend was staying on a different floor, and I had to go down to the lobby to ask the staff for assistance each time I wanted to visit. I understand that this measure is likely in place for the security of the guests, which I appreciate.
• Norhawati (7/5): Good - Unfortunately, the room was too small and had a view of the hotel roof from the swimming pool area. My friend was not satisfied with both the view and the room itself.
• Novi (8/5): We enjoyed to stay at Aston Hotel and Convention Jember and highly recommend for leisure/business. - The rooms were clean. The linens, sheets, and towels were fresh. The Breakfast menu and foods at the pool bar were tasty. Free upgrade rooms. The towels service at the pool. We requested two towels, and the staff gave us only one towel. When requested additional towel to different staff, no one gave us any towe and/or any informationl. Upon payment at the pool bar, we asked the staff about the towel, the staff said that the towels run out. If the towels run out, the guests should be informed. The technical service for the TV. The hotel TVs set to such a high volume when they are turned on. We informed to the front desk about this matter, and no one from the technical department showed up.
• Sana (1/5): Bad - Location is good Hot water was not available and because of that 4hrs was wasted on my trip.
• Ray (10/5): Exceptional -
• Susiana (9/5): Superb -
• Didien (9/5): Excellent 🥳❤️ - The staff were friendly and great customer service. The facilities were superb. Love to come back again there. 10/10 ❤️👌 love the breakfast time and the staff were very helpful and the dishes were so delicious. All 👍 ❤️❤️
• DayTrip06719913472 (10/5): Friendly Staff with excelent service. Top Class Facilites and Beautiful Interior - Imagine a place where luxury meets comfort. Picture spacious rooms with stunning views, impeccable service from friendly staff, and top-notch amenities that cater to your every whim. That's what a great hotel experience is all about...
• Happiness66628794087 (10/5): Good experience - The Aston Hotel is a beautiful establishment. The rooms are impeccably clean, and the attention to detail ensures a comfortable stay. The staff’s professionalism and warm hospitality make guests feel truly welcome. Whether you’re here for business or leisure, this hotel is an excellent choice. Highly recommended!
• 722teddyp (10/5): Very good Service and Coffee - Still the best Hotel in Jember with its warm hospitality, attentiveness and good coffee at planet kopi. What I love the most is their coffee at Planet Kopi, I ordered their local beans with v60 method, surprisingly very good taste, note and body. Breakfast is good, in terms of variance and taste. I will surely come back to this hotel whenever I have a business visit to Jember.
• azisk2019 (10/5): The best Hotel In Jember - One of the best Hotel In Jember. The facilities, services, and products were great. I really enjoyed my 2 nights stay here. The food was awesome, especially for Sop Buntut. And then the Planet Kopi Cafe were awesome place to chill, the Coffee was great and the Staff too. Awesome!
• Adinuari (10/5): Exceptional -
• Mardiany (7/5): Good - Toilet basin pipe not working well. Shower drainage seems clogged.
• I (9/5): Superb - Ok Ok
• Abd Shukor Bin (8/5): - Old hotel condition
• Eko (9/5): Superb -
• Shella (9/5): Superb -
• Jason (10/5): - Great value! Comfortable room and friendly staff. Price was great!
• Agnes (10/5): Exceptional - Superb upgrade room Superb breakfast Everything are amazing
• Novi (8/5): Overall we had pleasant stay at Aston Jember Hotel and Conference Center. - Perfect location, friendly and helpful staffs. Smoke smell in a non-smoking room and beds size.
• Paul (8/5): Very good - Stop the karaoke every night until midnight. Guests cannot sleep
• Megaya (6/5): Pleasant - I ask for the first time to pool staff to get pool towel (i was swim on the pool and theres so many people there) but after few hours the pool entrance was open but the pool towel is not ready yet. I think thats 20 until 30 mins to get the towel. Over all the room and the restaurant was good.
• Duncan (8/5): Very good -
• Freya (10/5): Exceptional - Ratings should definitely be higher. The room was very big and comfortable. Had all the amenities you could ask for including a kettle, tea and coffee, a fridge, hairdryer, toiletries, slippers. The beds were super comfortable and the towels were soft. It was super clean. Absolutely spotless. Quiet room at night. Super friendly staff always willing to help out. There’s cafe and restaurant food downstairs as well as a small supermarket. Honestly everything you need
• Yulia (8/5): Very good -
• Rondang (8/5): Very good -
• Kadek (5/5): Passable -
• Moch (6/5): Pleasant -
• Hamid (10/5): Conveniently located clean hotel with good facilities - Very comfortable room, perfect location, great breakfast.
• yodimanroe (8/5): Best at Jember but the pool - Best hotel at Jember but sad the pool on maintenance. The breakfast was so flavorful. The room was clean. staff very friednly even the security got respect from me. Would love to stay at aston jember next time. But I need the pool to be ready soon
• Athira (10/5): Exceptional -
• Shahenaz (10/5): A very nice hotel, had a good nights sleep. - The hotel was clean and for breakfast there were lots of choices in each area. Everything was spot on.
• Yuyun (7/5): Good - Only one good hotel in Jember, we are no choice Not improve facilities
• Gary (7/5): Good -
• Lilik (8/5): Very good -
• Lilik (8/5): Very good -
• Indrajanti (7/5): Big room but hot - Upgraded to studio plus. Bigger room. Got fruits from the room service for free. There was a dispenser for drinking water, free flow. The fridge was not working. The AC (aircon) was not working, the filter was dirty, the room was not cool at all.

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