Sueno Dorado Hot Springs Hotel
Location: 142, carretera La Fortuna, Hotel Sueno Dorado, La Fortuna, Alajuela, 21007, La Fortuna, CR
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Spa Experience
Pamper yourself with onsite massages, body treatments, and facials. Relax in 5 outdoor swimming pools and hot springs for the ultimate rejuvenation.
Culinary Delights and Socializing
Indulge in delicious meals at the restaurant or grab snacks at the hotel's cafe. Socialize at the daily complimentary reception or unwind with a drink at the bar/lounge.
Convenience and Comfort
Enjoy complimentary buffet breakfast, free Wi-Fi, concierge services, and convenient airport shuttle. Stay in one of the 11 air-conditioned rooms featuring comfortable Select Comfort beds and modern amenities.
Book your stay at Sueno Dorado Hot Springs Hotel for an unforgettable blend of luxury and relaxation.
Important Information
- Hot springs access available from 10:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Policies
Check-in: 02:00 PM - 09:00 PM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Amenities & Facilities
- Free breakfast
- Nature reserve
- Front entrance ramp
- Health or beauty spa nearby
- Proposal/romance packages available
- Free WiFi
- Terrace
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
- Picnic area
- Hiking/biking trails nearby
- Television in common areas
- Scooter/moped rentals nearby
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Front desk (limited hours)
- Mountain biking nearby
- Wedding services
- Ecotours nearby
- Tours/ticket assistance
- Wheelchair accessible parking
- Free reception
- Snack bar/deli
- Free self parking
- Airport transportation - pickup (surcharge)
- Free buffet breakfast
- Cave exploring/spelunking nearby
- Ziplining nearby
- Water dispenser
- Housekeeping on request
- Private picnics
- Nature reserve
- Proposal/romance packages available
- Secured parking
- Outdoor entertainment area
- Health or beauty spa nearby
- Horse riding nearby
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible on-site restaurant
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
- Tile flooring in public areas
Rooms Available
-
Deluxe Room
2 Double Beds
Overlooking the mountains
Layout - Bedroom
Relax - In-room massage available
Internet - WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Local meal delivery service and free bottled water
Sleep - Select Comfort bed and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Yard, local maps, and restaurant dining guide
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Wheelchair-width doorways
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Yard
- In-room massage available
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Restaurant dining guide
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Meal delivery service available
-
Family Room
2 Double Beds and 1 Large Twin Bed
Overlooking the mountains
Relax - In-room massage available
Internet - WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Local meal delivery service and free bottled water
Sleep - Select Comfort bed and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Yard, local maps, and restaurant dining guide
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Bathtub grab bar height (inches): 40
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Yard
- In-room massage available
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Restaurant dining guide
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Meal delivery service available
-
Standard Quadruple Room
1 Double Bed and 2 Twin Beds
Overlooking the mountains
Relax - In-room massage available
Internet - WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Local meal delivery service and free bottled water
Sleep - Select Comfort bed and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Yard, local maps, and restaurant dining guide
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Bathtub grab bar height (inches): 40
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Yard
- In-room massage available
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Restaurant dining guide
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Meal delivery service available
-
Honeymoon Room
1 King Bed
Overlooking the mountains
Relax - In-room massage available
Internet - WiFi 500+ Mbps (good for 6+ people or 10+ devices)
Entertainment - 32-inch flat-screen TV with digital channels
Food & Drink - Local meal delivery service and free bottled water
Sleep - Select Comfort bed and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Yard, local maps, and restaurant dining guide
Comfort - Air conditioning, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Bathtub grab bar height (inches): 40
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Air conditioning
- Hair dryer
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Bottle of water
- Shampoo
- Wheelchair accessible
- Yard
- In-room massage available
- Sleep Number by Select Comfort mattress
- No rollaway/extra beds
- Bedsheets provided
- Champagne service
- Soap
- Local maps
- Restaurant dining guide
- Bathtub grab bar
- Accessible bathtub
- Wheelchair-width doorways
- Meal delivery service available
Guest Reviews
- Raed (10/5): - The property is very dated, breakfast is very limited. There is no even shampoo in the room. But hot springs are nice that’s probably only thing nice about this hotel.
- David (10/5): - Lovely hot springs pools - 4 to choose from and very quiet. We stayed in a spacious family room and we were able to check-in early and check-out late. Nice breakfast and reliable wi-if. Needed a taxi / uber to get to la fortuna.
- Paula (10/5): - Nice hot pools and one cold pool for swimming. The shower did not always have hot water and the light over the toilet did not work. Housekeeping service was great and the room was kept clean. Reception checking in and out was slow. Breakfast was a little too salty. Good location close to town.
- Andrea (10/5): - We stayed for 5 nights. I like the early check in to be able to use the amenities fro the whole day. It is an older resort, however it was really clean and the staff were absolutely lovely. The multiple pools were great, nice to be able to move around to different ones with different temperatures. I liked the location of the resort, easy access to all the activities.
- lori (6/5): - Beautiful amenities. AC not working. Beds uncomfortable.
- aaron (10/5): Great hotel and hot springs - My girlfriend and I stayed at this awesome hotel at the base of Volcano Arenal. Our check in was super easy and the office staff was friendly and helpful. The bartender, Jose, provided conversation and incredible drinks. Our hotel room was clean, food was good. Views and hot springs were perfect. We would love to stay here again.
- Randall (6/5): - El hotel no lo recomendaría, hay mejores… ofrecen desayuno pero no es la gran cosa y el horario fatal (más si anda uno de vacaciones, descansando), las instalaciones descuidadas… las piscinas de aguas termales digamos que aceptables … lo único que rescato de la estadía fue la atención y el servicio de don Jose en el bar, un 100.. que persona más amable, disfrutamos mucho con su persona, nos complació con los cocteles y el servicio de comida estuvo bien ( algo contradictorio porque el desayuno pésimo)… en resumen un hotel malo con un bartender súper bueno.
- Thomas (10/5): - Beautiful property. Loved the hot springs. Staff superior.
- Patrick (10/5): - We loved our stay here. Ariana was very welcoming on our arrival and all the staff were very helpful. Breakfast was a nice buffet style with good food. We enjoyed the friendliness of Jose, at the bar, even thought we don't drink. Molly the resident puppy is very sweet. Being able to park right by your room is great. The showers don't get very hot, but it was okay. We loved sitting in the warmest pool after a day of hiking. There were toucans around and we loved watching them eat the palm berries.
- Mackenzie (4/5): - The price is way too high for the quality of the establishment. The rooms are in need of a major renovation. However, the staff were lovely and the complimentary breakfast was good.
- Lee (6/5): - Little overrated
- Mohammad (4/5): - The room was a 2* more like a motel. However, the property with hot springs was very nice!
- Jonathan (4/5): - Debe ser ser de menos estrellas
- Jose Alexandro (6/5): - Clean place with nice view and swimming pool
- Riann (10/5): - Staying here was wonderful. The staff was accommodating to our delayed flight. Breakfast was great. The hot springs were great. We will be back!
- Cindy (6/5): - Reception was welcoming and friendly. I was allowed to borrow an umbrella walking in the rain while visiting a nearby hot springs. Breakfast was good, even though I missed one day due to leaving too early for a tour. My room was clean, but a bit worn and needs updating. I was unaware that I would be placed in a room (#3) next to an unoccupied one going through construction because the work went on until nearly 8 pm on the first evening I stayed. It was unpleasant, especially trying to rest after a long day out on tour. The shower did not have hot water at all, so both nights, I took cold showers. For this reason alone, I may not stay at this property again. If they update their rooms in the near future, I will reconsider. I also requested that my room not be serviced until after check out, but noticed housekeeping entered, anyway. The room rates were reasonable, and the wildlife around property as well as the view of Arenal Volcano were wonderful. Those were the highlights of my stay as well as the friendliness of staff. I would have given a much lower rating on this property had I been completely unsatisfied.
- Gabriel (10/5): Perfecto! - Todo excelente, aocgedor y comida deliciosa.
- Verified traveler (6/5): - The staff was very friendly and the food was good. The hot springs and pool area were nice. The hotel rooms were very dated and our door frame was broke.
- Philip (10/5): Smaller budget friendly resort with hot springs - Very nice staff. Small grounds with great views of Volcano. Boutique size place, maybe only 10 rooms and nice but small pool deck and 4 hot springs. Great breakfast, very convenient in and out location with a car. Not a fancy big resort place but was absolutely fine and budget friendly, would recommend no problem. Other "grand" volcano hot spring resorts were actually sold out so I picked this one and was very happy, and was lower cost overall with a great breakfast and very friendly staff. No restaurant for evening meals FYI. Not that kind of resort place. I liked the larger hot spring by the bar with music playing and in the sun with a view of the volcano, I spent an afternoon hanging out there in the spring and talking to people, looking at the volcano and getting drinks from the bar.
- Michelle (6/5): - I appreciated the owner's willingness to give a refund, they are very kind. The property is pretty dingy for this pricepoint. I had to sweep and clean when we arrived. There wasn't hardly any items needed to be able to cook in the kitchen.
- David (10/5): - Great service!
- Divya (2/5): - No hot water, no WIFI in the rooms, rude staff and they messed up our activity bookings. Every day breakfast was almost the same with long waiting despite telling them in advance of activity pickup times. Staff is only there between 7am and 9 pm and the room and the hotel has no lockers. The pools close by 9 pm also. Rooms were not sound proof, could hear everything from next room and repairs on the property started early in the morning with contractors talking loudly the whole time.
- Prathibha (2/5): - This property is not worth the money. It is as same as any motel service. No proper check in, no chafer service, rooms are dirty, breakfast served late, not a good breakfast. Overall, I would not pay hefty amount that they are charging for, it is worthless.
- Karol (4/5): - Todo pésimo. La app indica el check in a las 10am y me dieron la habitación a las 3:00pm ( publicidad engañosa), las camas no tenían cobija, el día de hoy 2ue estaba hospedada las piscinas con agua termal estaban vacías. El desayuno una muy mala puntuación, y el trato no fue del todo gentil.
- Verified traveler (10/5): Muy bien - Instalaciones buenas, staff amable, solo como sugerencia, diría que ofrezcan más ropa de cama al ingresar, pues solo las sábanas podrían no ser suficientes a pesar del clima cálido, de lo demás, excelente!
- domingos (2/5): the worse hotel ever stay away - we booked the hotel for four days and left after the first night...this is the picture of false advertising ..the room is very dirty and old...the shower head it was electric with tapes all around shutting water all over ..the sheets was smelling very bad ...no internet whatsoever . the breakfast was a joke...they should be ashamed of calling that a hotel...you should look elsewhere ...terrible experience....
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