Swiss-Belhotel Harbour Bay
Location: Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432, Batam, ID
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Pampering Spa Services:
Indulge in massages and relaxation at our spa for the ultimate pampering experience during your stay.
Recreational Activities:
From the outdoor pool to the sauna and fitness center, plenty of options await for your leisure and wellness needs.
Convenience and Culinary Delights:
Enjoy complimentary Wi-Fi, concierge services, and delicious dining options at our Chinese restaurant or through 24-hour room service. Don't miss the opportunity to savor a buffet breakfast or sip cocktails at the bar/lounge.
Book your unforgettable stay at Swiss-Belhotel Harbour Bay now and experience the perfect blend of luxury and leisure!
Important Information
- Pool access available from 7:00 AM to 9:00 PM.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 02:00 PM - anytime
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Health or beauty spa nearby
- Proposal/romance packages available
- Area shuttle (surcharge)
- Carport
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Street parking
- Concierge service
- Wheelchair accessible
- Elevator
- Fitness facilities
- ATM/banking
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Free newspapers in lobby
- Limo or town car service available
- Full-service spa
- Meeting rooms
- Wedding services
- Tours/ticket assistance
- Wheelchair accessible parking
- Assistive listening devices available
- Area shuttle (surcharge)
- Free shopping center shuttle
- Snack bar/deli
- Free self parking
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Free long-term parking
- Couples/private dining
- Proposal/romance packages available
- Ballroom
- Banquet hall
- Carport
- Health or beauty spa nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Handrails in stairways
Rooms Available
-
Grand Deluxe
1 King Bed
473-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 32-inch LCD TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Iron/ironing board, double sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Sofa bed
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Spring water bathtub
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Low-height desk
-
Presidential Suite, 1 King Bed, Sea View
1 King Bed
1173-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 32-inch LCD TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Iron/ironing board, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Low-height desk
-
Deluxe King
1 Queen Bed
312-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 32-inch LCD TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Low-height desk
-
Junior Suite, 1 King Bed
1 King Bed
634-sq-foot room with garden views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Iron/ironing board, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Low-height desk
-
Deluxe Twin
2 Twin Beds
312-sq-foot room with garden views
Internet - Free WiFi
Entertainment - 32-inch LCD TV, cable channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Phone accessibility kit
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Low-height desk
Guest Reviews
- Paul (8/5): - Good place and value for the money N/a
- Conrad (10/5): -
- Darvinder (8/5): -
- Siti Farania (8/5): - The vibes The breakfast
- Muhammad (10/5): Best hotel in Batam. Will recommend my family and friends here. Will come again. - Everything, from the moment i booked, i request for a simple decorations on bed to celebrate my anniversary. They delivered it with excellent service. Receptionist during check in was professional. Room service is great! Thanks to Jaka ( housekeeping) for the fulfill my request on the decorations. Will come again. Best hotel in Batam. Will recommend my family and friends here. Nil.
- Amelia (9/5): Convenient & comfy - Clean, spacious, very convenient (near the harbour) and nice pool which my kid enjoyed!
- Khairi Azlan (10/5): Overall a pleasant stay with good location, comfy bed, nice breakfast and very helpful staff. - Convenient location, very comfortable bed and good breakfast. Pool is a bit small
- Ne (9/5): WILL BACK AGAIN - WE ARE HAPPY TO STAY THE HOTEL AGAIN AND AGAIN, BECAUSE ALL OF THEM ARE SATISFIED WITH THEM. ALL STAFF ARE VERY FRIENDLY AND VERY KIND.
- Guest (10/5): -
- Martina (8/5): -
- Ryane (9/5): -
- Abdul Latiff (9/5): - Room is big More local breakfast..lontong
- Victor (8/5): - Bed and pillows are nice Water pressure is weak in bathroom
- Segar (9/5): It was a pleasant and memorable stay - The hotel is in a good location with shops and eateries nearby. Hotel premises and the rooms are clean. Their breakfast spread has improved a lot. Very friendly staffs. Batam Grand Mall is a 10 mins drive away. Their swimming pool is very small. It would be great if they could improve their swimming pool.
- Michele (7/5): -
- Illingworth (7/5): -
- Juliana (8/5): -
- Matthew (5/5): Nice place close to amenities. Ac wasn’t the best though - Location and ease of check in The ac was not good and room was too hot
- Huỳnh Thị Tuyết Nhi (10/5): -
- Ashwin (8/5): -
- Quek (9/5): -
- Noor Fahmie (10/5): - Liked everything breakfast was really really good Na
- Shaun (10/5): Tips & Kudos to SwissBel Hotel Staff Team ! - Staff was accomodating especially when you had travel prefences ahead of time,all you had to do was request in advance and.viola! They will try their best to help to your needs / requirements. Perhaps a night-owl like myself , when i do arrive late , you will notice they do not have a night-kitchen nor any eatery nearby except for the only one convenience store nearby. None-the-less if you are a foodie or need to grab a midnight snack, the next bet will perhaps be to Order through Grab or some Applications which you need to ask from the Hotel Staff. Another thing which may be of a great tip would be if you are ill , or not feeling well, that one convenience store nearby may not have over the counter medication even simple ones like Panadol/ for stomach discomfort or even if you just arrived by Ferry and have Sea-sickness and of course the Hotel Staff too will say they do not carry medication and personally i have requested for a single panadol due to a migrane which they mentioned they did not have hence always carry along a Travel Medical Kit or if you need urgent medical you need to pre-plan or inform in advance. Cheers
- Samuvale (9/5): 4/5. if improve on certain. will give them 5/5 - the staffs were very polite & helpful.. the room cleanliness is also good. the room have universal plugging point. toilet with bidget which is good. 24/7 room service was not up to the point. the spa was not that good. the wifi is very weak and unable to connect to tv .
- Mohamed Amin Bin Mohamed Haniffa (8/5): - Its easy to access to nearby malls The pool was small.The bed was 2 single bed put together instead of 1 large bed.
- OON LEE (8/5): A great place to stay in BATAM - Nice room, good breakfast and walking distance to Harbour Bay Mall Nil
- Dominic (5/5): -
- Retnam moorty (9/5): Warm and excellent - Friendly staff and location was a convenient one. Nil
- Shafique Sulaiman (9/5): -
- Zainal (9/5): - no comment no comment
- Kai Sherng (8/5): Comfortable, good value for money, with just some minor gripes - Helpful and friendly staff Pretty good breakfast selection with decent quality Large and comfortable rooms Convenient location near ferry terminal Value for money Rooms could be a tad cleaner. Killed a small cockroach and there was a bit of stains in the wall. But its still mostly very clean Pool looks quite sad compared to the photos. Quite a bit smaller than expected and doesn't look as nice. Decided not to swim at all. The gym was well equipped though
- Mingqiang (7/5): - location is great rooms and facility a bit old
- D. Sudin (8/5): -
- ABDUL SAFIUDDIN (8/5): COMFY AND WORTH THE PRICE - Breakfast was amazing, Indonesia cuisine
- Che Noriani (8/5): -
- Che Noriani (8/5): -
- Seri (7/5): - Awesome Cleaniness
- KAI kEONG (10/5): I m grateful to stay - Good food Na
- Beng Teck (8/5): Good - Location to the ferry terminal Gym equipments are old and not working
- Alexander (10/5): -
- MANJINDER (5/5): - The room towels are disgusting!
- Darren (10/5): - Great service and great location
- ENIK (7/5): -
- Suliman (10/5): -
- Bajiwa (9/5): - The breakfast were awesome. Staffs are very helpful. The towels doesn't have pleasant smell.
- Lena (8/5): - My everytime stay whenever in Batam Nothing
- Andrea (8/5): Buon hotel in zona porto - Pulizia Nulla in particolare
- Cheong (8/5): Good value for money - Good value for money Shuttle service to more place
- Kamisah (10/5): - Convenient. Breakfast spread. Should add on ice cream too...could to good . Nothing
- Kim Hiang (9/5): -
- osman (6/5): -
- Anand Khadse (10/5): -
- Carlos Antonio (10/5): Excelente location and great service. - The staff is super helpful and friendly. The facilities are top notch.
- Tai How (7/5): - Nice area and good value
- Latipah (8/5): Will come back again. - Breakfast was good. I like the bed very comfortable. Nil
- pam (6/5): - Staff friendliness Tiolet, basin tap leaking, slippery shower floor, bath towels that looks yellowish.
- Lam (9/5): -
- Malcolm (9/5): -
- PFDJ (8/5): Great location and easy access to the ferry terminal. Helpful and friendly staff and good breakfast. - big room, good bed and amenities. helpful staff. Good breakfast spread. bit musty and some mold/stains in the bathroom. Bath towels also a bit musty.
- layla (10/5): -
- Shaun (7/5): -
- Ahmad (10/5): -
- Renzo (9/5): Goed masr verouderd - Ontbijt Kamers alles is goed en aanwezig maar hebben echt een update nodig Heb geen fotos gemaakt maar het behang komt los van de muur
- Ramesh (2/5): - Nothing much. Think the pictures were overrated. The hotel does not look like the pictures. The hotel is rather old with less than appealing bathrooms. Generally staff service say one or two of them were friendly, the manager is pretty food. But some of the staff don't seem to go the extra mile. Very dissapointed with the ventillation of the room. The hotel is generally stuffy.
- Patrick (9/5): -
- Sudiyono (8/5): -
- ALPHONSUS (8/5): VERY GOOD AND WOULD RECOMEND TO OTHERS - THE ROOM- BREAK FAST ETC IS GREAT THE COST @ 80 USD/DAYWAS A BIT ON TEH HIGHER SIDE FOR INDONESIA - ALSO THE FREE WIFI WAS NOT THE BEST ...................
- AVIL (10/5): Strongly recommended. - Breakfast was great.Hotel near the ferry terminal All good.
- Jamal Shuhaily (10/5): Great stay at Batam - Everything..the room size, room amenities, breakfast buffet and also the staff especially Mr Heman who politely waited for us at the airport. None
- kashiforchid (8/5): -
- Shelley Bookingcom (9/5): - Staff, food and all amenities were fantastic . Used the pool and spa and the treatment was wonderful. Extra service with birthday cake 😁
- Gurmit (9/5): No - No No
- vijaiyan (8/5): - Na Tv channels were boring
- Mohd (9/5): - Very convenient location Nil
- Jasper (6/5): -
- Bhavnagri (7/5): -
- Lisa (7/5): -
- Abdul Rahman Shah (10/5): Best Hotel - Would like to compliment Ms Maya for her care and support all the time when I'm there
- Ennie Edayu (10/5): -
- rechilda (10/5): Good - All Na
- Amuthavalli Shanthi (10/5): - Lovely hotel. Staff were friendly and the food was great.
- Stefan (7/5): -
- Md Shahidul (10/5): - Overall excellent
- Mohd sahari (8/5): Value for money - The location is convenient is near thr habour bay ferry tetminal The channel for thr cable tv is not interesting
- Farah (10/5): - Nice and spacious room. Staffs were pleasant and helpful. Will definitely return here. Kids loved the pool!!
- Buhari (10/5): - The place was very great N.A
- Tan (9/5): Feel good about this hotel and going to stay again in next trip - good location, accessible to some good restaurant friendly staff, mostly are very friendly especially a staff named Tesa, a charming smiling made us felt welcomed. 24 hours massage available, make us feel relax when we wanted to have a good relax massage. Actually not much I do not like.
- Rasfarin (8/5): Awesome stay - Front Receptionist Tesa was very helpful and accommodative. She helps with all my request and i'll give her a 5 star service None
- Saidatul (10/5): Wonderful 3 night stay with old parent - I like warm welcome from bellboy, guest receiver at door hotel till receptionist. They are really understand how to make hotel guest happy. Room size is big and pillows, bedsheets soooo comfortable with value of money.Its among biggest hotel in Batam. My request to get a connecting room also fulfilled. I don't have things I don't like.
- Milos (10/5): -
- Milos (10/5): -
- putri (9/5): -
- SARAVANAN (1/5): - Ok Ok
- chris (10/5): STAY WAS GOOD. BOOKING .COM CHARGE USD AFTER QUOTING AUSD. NEVER AGAIN - NEVER EVER USE BOOKING . COM AGAIN!! ABSOLUTE CON RIP OFF !!!! NEVER EVER !!!! AND SPREAD THE WORD.
- AAM (7/5): Good holiday break with friends - The breakfast spread was awesome. The variety offered was very satisfying, catering to all age range and nationalities. The hotel staff were polite and attended to our requests immediately, although not necessarily to our expectation. The location of the hotel is good, easy access to eating and shopping areas. The rooms allocated to us did not have any windows to speak of. The curtains that we presumed would offer a view outside were actually covering a blank frosted glass that were shut tight with no option to open. It is as good as having the curtains covering a blank wall. The air condition in the rooms also leaves much to be desired, with the thermostat showing a high 28.4C throughout our stay. Although the control panel can be accessed to 'supposedly' bring down the temperature, the rooms remained intermittently cool and warm, not at all a comfortable and relaxing sleep that my friends and I were looking forward to. Even though the technician was called and attended to the problem promptly, the situation remained the same.
- Hapezah (10/5): Please change your breakfast menu n concept. - Breakfast are always the same concept. No special
- Yi Vonne (9/5): -
- MOHD HAFIZ (9/5): Will always come back to this hotel - Location, size of the room No
- lenny (8/5): -
- Mohamed Razali (10/5): A great experience - Room is clean,Bed is neat..Everything looks welcoming.Breakfast was included,but the bed was too comfort until unable woke up for breakfast!!haha I opt for a Smoking room but no ashtray in my room..so a bit puzzled on that though..
Photos
