Hotel Santa Brigida
Location: Via Santa Brigida 6, Naples, it
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Stylish Design and Comfort
Experience the chic design and comfort of Santa Brigida hotel, located just steps away from Castel Nuovo in Naples. Relax in stylish rooms with balconies, flat-screen TVs, and hydromassage showers.
Delightful Dining Options
Indulge in a daily continental breakfast buffet featuring a variety of sweet pastries and savory dishes. Enjoy the convenience of room service or visit the snack bar for a quick bite.
Prime Location for Exploring
Conveniently situated in the historic center, our hotel is a short stroll from Piazza del Plebiscito and Molo Beverello Port. Explore the beauty of Naples and easily access ferry rides to Capri or Ischia.
Book now to elevate your Naples experience at Santa Brigida and enjoy a welcome cocktail and surprise gift during your stay!
Important Information
In the event of early departure, the entire amount of the booked stay will be charged.
Please note the property is set on the third floor of the building.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Non-smoking throughout
- Shared lounge/TV area
- Concierge service
- Allergy-free room
- Coffee Shop on site
- Fruits
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Self parking (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Bicycle-friendly property
- Vegetarian menu options available
Rooms Available
-
Matrimoniale Classic con balcone
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Matrimoniale Superior
1 Double Bed
194-sq-foot soundproofed room, balcony/patio with city views
Internet - Free WiFi
Entertainment - 24-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Slippers and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Rainfall showerhead
- Balcony or patio
- Hydromassage showerhead
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Basic Double Room Single Use, 1 Large Twin Bed
1 Large Twin Bed
108-sq-foot soundproofed room, balcony with courtyard views
Internet - Free WiFi
Entertainment - 24-inch LED TV with satellite channels
Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Slippers and a shower with a rainfall showerhead
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning, daily housekeeping, and heating
Accessibility - Hardwood flooring in room
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Electric kettle
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Blackout drapes/curtains
- Free WiFi
- Partially open bathroom
- Rainfall showerhead
- Hydromassage showerhead
- Bedsheets provided
- Free tea bags/instant coffee
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Superior Twin Room With Balcony
This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
-
Superior Double Room with Balcony
Offering free Wi-Fi and a balcony, this stylish room includes a flat-screen TV and mini bar. The glass shower box is visible from the bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
-
Deluxe Double Room with Balcony
Offering free Wi-Fi, this larger room has a balcony. The glass shower box is visible from the bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Concierge services
- Single-room air conditioning for guest accommodation
-
Standard Single Room
Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The air-conditioned single room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Linen
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key access
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- Michela (10/5): -
- Jose (8/5): - Ubicacion Acceso ok
- Valentina (10/5): - Personale super gentile e posizione centralissima
- DIDIER (4/5): - le petit déjeuner assez bien, pour le bruit impossible de bien dormir.
des nuits blanches pas de confort trop bruyant. un séjour sans pouvoir dormir normalement.
- Nadia (6/5): - Staff super friendly and helpful. Location is amazing,
- Bertinelli (8/5): - La posizione in città
La disponibilità del personale addetto Letto troppo corto (ma comodo, comunque)
1 presa elettrica nella stanza!
- Yves (7/5): - Emplacement Décor un peu triste
Chambre sur rue bruyante
- Laura (10/5): -
- Palma (3/5): Non inerme alla descrizione - La posizione molto strateggica Dalla descrizione c'é scritto vasca idromassaggio ma é una semplice vasca da bagno per essere un 4stelle un pó scarsa la pulizia
- Attilio (9/5): -
- Duccio (4/5): -
- Elisabetta (4/5): - Solo la posizione Tutto. La stanza piccola con forte odore di chiuso, il bagno senza riscaldamento, senza bidet, lavabo piccolissimo, porta senza maniglia interna. Pavimento stanza inadeguato, televisione piccolissima per la distanza dal letto con solo 4 canali memorizzati. Hotel che non può essere considerato un 4 stelle. Augusto. Senza finestre e con le luci che si accendo al passaggio delle persone.
Davvero deludente rispetto a come viene rappresentato attraverso le foto.
- Caterina (10/5): - Hotel situato al 2° piano di un vecchio edificio, reception accogliente, pulito, ottima colazione, stanza con balconcino. A due passi dal teatro San Carlo e Augusteo. Sicuramente ci torneremo.
- Eugenio (9/5): Davvero molto piacevole - Posizione strategica gentilezza e disponibilità personale Funzionamento della doccia
- Rinaldi (7/5): Ottimo ma non da 4 stelle - Mi è piaciuta molto la pulizia della camera e lo staff è super disponibile e competente. Ottima la prima colazione, anche se integrerei qualcosina anche sul salato. L'accesso principale all'hotel, sembra l'entrata di un garage e non di un albergo a 4 stelle. La doccia in camera l'avrei oscurata un pò di più e non rendendo visibile.
- James Dewar 71 (8/5): Tutto bene al Santa Brigida -
- Angelina (6/5): - Colazione mediocre Colazione un po’ più ricca di prodotti
- Janna (3/5): Si on Vous propose la chambre 10, fuyez. - L'emplacement est très bon, le personnel était aimable et le ménage était extrêmement bien fait. La chambre 10 que j'ai occupée était sans fenêtres, la porte de la salle de douche était en carton et sans poignée à l'intérieur (donc impossible de fermer), rien pour placer ses affaires devant le lavabo. Il était très difficile de ce maquiller car les lampes étaient mal placés. Comfort d'une cave!
- Antonio (10/5): - Posizione eccellente
- giuseppe (7/5): - Posizione funzionale al soggiorno personale cortese Colazione non altezza di un 4 stelle
Servizi igienici poco funzionali
Presenza al centro della stanza di vasca da bagno inutile
Poco spazio per valigie
- David (10/5): Genial -
- Maurizio (6/5): -
- Matteo (4/5): - Stanza piccola, buia e rumorosa. Personale scortese ( la lersona che mi ga accolto).
- Federico (5/5): Assolutamente non un hotel 4 stelle - Personale molto gentile e posizione eccellente Inconcepibile che una struttura del genere venga considerata come un 4 stelle. Il costo (assolutamente esagerato) è da 4 stelle ma l’hotel ne meriterebbero al massimo 2, a voler essere generosi. L’hotel è al terzo piano di un palazzo dall’ingresso decisamente fatiscente e poco curato, la camera era senza finestra, il bagno era senza bidet e il frigobar conteneva prodotti da discount.
Se fosse stato un 2 stelle e fosse costato la metà sarebbe andato anche bene ma purtroppo viene spacciato come un 4 stelle e fatto pagare come tale.
- Antonio (10/5): -
- CIARA (10/5): -
- giulia (4/5): sicuramente non 4 stelle ma due! -
- Gianluca (9/5): -
- Lars (1/5): Schlecht - Das Personal sprach kein Englisch.
Die Zimmernummer nummeriert, ich habe das Zimmer nicht gefunden, musste warten, bis die Rezeption gezeigt. Die Tür ließ sich nicht aufsperren nach langem endlich. Die Tür ließ sich nicht zusperren weder von mir noch von der Angestellten des Hotels. Die Tür ist in der Nacht offen geblieben. Ich habe jedes Gespräch von Rezeption mitbekommen das ist ein Unding. Ich erwarte Ausgleich . Das Hotel hat sich gemeldet mit Faal Behauptungen die Tür sei einfach zu verschließen. Es ist falsch. Ich fordere ein anderes Zimmer, was nicht möglich war. Ich forderte Rücktritt von den Bedingungen, was nicht möglich war.
- Eszter (5/5): -
- Francis (7/5): good location for restaurants and port - Room was clean and comfortable. breakfast was good. getting luggage up to the 3rd floor was rough. explanation of getting into building and up to elevator and to room. We were traveling with a lot of luggage due to a cruise and found it very difficult to get luggage up to elevator and up to room. otherwise everything was good.
- jean-luc (9/5): -
- Rita (10/5): -
- Irina (8/5): - Die Lage ist perfekt und der Personal was freundlich Im Bad waren nur ein kleines Stück Seife, aber kein Dusch-Gel.
- Massimiliano Carmelo (7/5): -
- Maguy (8/5): - La chambre 9 donnant sur la via Toledo beaucoup de bruit
- Benedetto (1/5): -
- Maria Giovanna (1/5): Non ripeterei il soggiorno, tranne che per la posizione centrale - La posizione centrale era comodo per il mio lavoro Tutto il.resto......a partire dal trovare l'hotel dall'apertura del portone, dell'ascensore fatiscente. Dalla camera e dalla struttura c. Non è un 4 stelle e per il costo non è valido. Solo la posizione è veramente valida
- cristina (6/5): -
- Daniela (9/5): In generale e’ stato un buon soggiorno. Lo staff tutto disponibilissimo è sempre presente, gentile a risolvere ogni rich - E’ al centro, comodo Un po’ minimal, la figura riprodotta sotto la tv, inquietante direi
La colazione ricca di dolci. Poca scelta per cereali, yogurt, a richiesta bianco senza zucchero, salato minimal, assente frutta fresca.
- Maik (6/5): - die Lage ist super, da Hotel zu finden ist recht schwierig, Eingang durch Garagentor und im Haus nichts ausgeschildert (3Etage), Deluxe Doppelzimmer ok, Frühstück war nicht ansprechend (hier haben wir nicht gegessen.
Mitarbeiter nett
- Feliciano (7/5): Habitación de diseño extraño, aseo sin puertas, bañera en medio de la habitación, desayuno no variad - La ubicación Está en una escalera de vecinos destartalada.
El desayuno escaso y rácano.
Una bañera en medio de la habitación parece extraño. El aseo no tiene puerta.
- René (5/5): Die Unterkunft ist modern, zentral und stilvoll, grundsätzlich sehr schön. Leider entsprach die Umsetzung der Servicequa - Die Unterkunft ist modern, stylisch eingerichtet und sehr zentral gelegen, eigentlich genau das, was man sich für einen Aufenthalt in Neapel wünscht. Wäre da nicht die überfreundliche, fast schon zu aufgesetzte italienische Freundlichkeit, die mit einem Lächeln alles „verkaufen“ möchte, wäre dieses Hotel wahrscheinlich wirklich hervorragend. Es gab mehrere Mängel während meines Aufenthalts. Das Bett war defekt, der Lattenrost durchgebrochen, die Spüle im Bad rasselte ständig und das Wasser lief nur, wenn man stark darauf klopfte. Auch die Badetücher rochen unangenehm. Der charmante und sehr freundliche Mitarbeiter am Morgen zeigte zwar Initiative, fragte nach den Mängeln und ließ sie beheben, erkundigte sich jedoch nicht, ob mich die Probleme gestört hatten. Es wurde keinerlei Entgegenkommen oder Vorschläge angeboten, um den Aufenthalt angenehmer zu gestalten. Die überfreundliche Art des Personals nahm die tatsächlichen Probleme zwar freundlich auf, aber die praktischen Auswirkungen auf meinen Aufenthalt, insbesondere in der Nacht, wurden nicht berücksichtigt.
- Veronica (3/5): - Colazione discreta anche se alcuni cibi erano disposti in maniera insolita (uova sode già tagliate) ed il latte era a lunga conservazione. Biancheria pulita. Pulizia generale della stanza e del bagno, pavimento sconnesso, polvere e impronte digitali, aria condizionata rumorosa, dotazioni del bagno ridotte all'osso. Ho chiesto un flaconcino in più di bagnodoccia e me ne è stato dato uno aperto preso da un carrello delle pulizie pieno di spazzatura. Illuminazione scarsa in bagno.
- Antonio (5/5): -
- Salvatore (1/5): No lo recomiendo no es un 4 estrellas es un motel - Nada no tiene parqueo free no funciona el timbre para que te abran las puerta está en el tercer piso las habitaciones no funciona el aire acondicionado las ducha pierde agua hace ruido el personal no es profesional Todo no me gusto le pedí de cambiarme la habitación por el aire acondicionado no funcionaba e le pedí un ventilador me quería dar uno de los chiquitos que se llevan en una bolsa cuando vaya a la playa me cambio de habitación y tampoco funcionaba el aire acondicionado el desayuno no estaba nada preparado pagué $200
Para pasar un mal rato
- Barricelli (3/5): -
- Domenico (10/5): - Posizione e pulizia Pagamento acqua in frigobar
- marjun (2/5): Totalt skuffende og skræmmende - Morgenmadslokalet var uden vindue, meget lille, som en fængselscelle - turde ikke møde op til morgenmaden af forskrækkelse Elevatoren var under al kritik - livsfarlig - hang i laser - tog den een gang, så måtte jeg ty til trapperne. Hotellet var mørkt, mit værelse var uden vindue, alt var meget skummelt og mørkt, indgangen og opgangen som i en horrorfilm
- Colombo (5/5): - colazione basica con prodotti da supermercato. Posizione della struttura ottima materassi e doccia non a vista
- Antonio (8/5): -
- Julie (7/5): Good. Clean & comfortable but not a hotel really. - Clean, good location for port & 30 mins walk to train line porta Napoli where you can get to Pompeii & Vesuvius , nice receptionist, small but okay breakfast but mainly cakes but did have French bread , it’s small continental breakfast. I enjoyed my stay It’s not really a hotel, more maybe b&b, it’s very small so don’t go here if you want hotel facilities. I never saw anyone at the bar & I was hoping to use the bar as travelling alone & thought a hotel bar would be useful but it wasn’t.
- Maurizio (9/5): - Pulita , accogliente e posizione fantastica.
- Loredana (8/5): - All staff was great. Very accommodating and friendly. Met all my needs. Would’ve appreciated better lighting in the room to allow for easier makeup application.
- Yoselin (10/5): - Great service, great location, a lot of people in the reviews mentioned how difficult it was to locate the place.. it’s really self explanatory. The only thing is you have to buzz in to get into the building which can be annoying. But I really enjoyed my stay and will be coming back!
- David (4/5): - The staff. Very helpful and service minded - entrance to the hotel is horrible. Looked dirty and the elevator sounded as it would break down at any second
- hard beds and pillows
- the floor was uneven and didn’t feel stable.
- no door for the toilet, only a courtain and apparently someone thought that puting a bath tube in the middle of the room was a good idea
- breakfast was really small and not so appetitive
- ok AC after a day or so, but not good enough
- Zandieh (4/5): Disappointing -
- valérie (6/5): Bien placé mais pas top - L'hôtel est bien placé, il est design, mais malheureusement il n'est pas entretenu.
Nous avions 1 douche défaillante, l'échangeur douche était manquant, nous avons demandé à avoir la douchette qui fonctionne, le personnel est arrivé avec 1 pince et a changé simplement le mode.
La déco des lettres en tête de lit est tout abîmée, les ampoules des lampes de chevet ne sont pas adaptées et éblouissent...et le petit déjeuner très insuffisant, et dans une pièce sans fenêtre. La literie n'est pas vraiment confortable.
Par contre le personnel est vraiment très serviable et gentil.
- Christopher (10/5): A comfortable and quiet stay in a central location -
- Sandro (3/5): I would stay again at this place only due to its location - Location Bathroom had no heater. Very cold and very tiny
Booked a double room and and we were told we booked for 1 person… why would we book a double room ?? That means the booking portal may have been misleading
Water in bathroom wasn’t warm enough.
No room for a bedside table hence 2 uncomfortable shelves were in place
Very cold white lighting in room
- nick (10/5): - Great staff who are very flexible.
- Jakviti (10/5): Oasis in Bustling area - From the outside it looks like a run down old apartment building, but don't let that fool you.
The rooms are modern and well designed, with of course your own Juliet balcony onto the street.
Staff are friendly and helpful with great recommendations for where to eat and what to do.
- IrishTraveller0 (4/5): Clean and central but disappointing rooms, bare and austere. - One floor hotel in a private building - no signs outside building so a little hard to locate. To access need to be buzzed in which is hit and miss.
Rooms are extremely basic and bare but decent size. Not welcoming, feels austere.
Bathroom door didn't fit properly and so didn't close. Tiny bathroom, no shelf for items, mini sink.
Overall maintenance is DIY - badly tiled, badly painted etc.
Aircon, fridge, safe and kettle in room. Tiny TV.
Staff are friendly.
Breakfast is poor, mainly sweets items.
I would not stay here again due to room facilities, breakfast and access to building.
- Caroline (5/5): Good location but too basic room - would not go back - Good location and clean
Friendly staff
Big room
Air con, fridge kettle and safe in room
Comfortable bed Hard to access - hit and miss when ringing the buzzer - 3rd floor of a private building - no signs to find it on arrival.
Tiny bathroom - door didn’t close or fit the frame.
Very bare, austere room.
Poor breakfast.
- Angela (10/5): - Tutto perfetto!
- Svante (10/5): - Fantastiskt hotell med bra läge för att upptäcka neapel.Underbar och trevlig personal. Enda nackdel är att det är lite lyhört från korridoren till rummen.( rum vid frukostserveringen)
- Ailhlin (8/5): Great base for a very central city break. - The location is great, the entrance way and lift aren't fantasic but are very "Naples", staff were very helpful and professional, my room was nice, although if I had been sharing with someone the glass shower cabinet might have been interesting. The breakfast was good, although it was identical every day and a little variation would have been nice. The only down sides for me was the total lack of natural light in the breakfast area, I appreciate that it's an internal room, but still; the tea tray only had one type of fruit tea with no coffee or anything which would have been good, and the noise, both inside and outside the hotel. I might have appreciated a do not disturb sign to hang on the door just to highlight that I was trying to sleep at night.
- Neil (10/5): Exceptional - Great service lovely staff Everything
- Marcel (2/5): - The entrance to the hotel is very weird and creepy, it’s in a weird old building with other businesses. Super hard to find it in the huge building. Very creepy, there was no one else other than us. Couldn’t stay the night left after 10 mins from our arrival and they didn’t accept to do any refund for us! Don’t recommend it to anyone.
- Claudia (8/5): Very good -
- Andre (3/5): Poor - Nothing to talk about what I like. No Airconditions, just a fan that blow air, didn’t sleep all night due to being hot inside the room.
Fake advertising about Airconditions.
- Thomas (8/5): A nice place. - It is as others said, it's on the third floor of an office building. You take an elevator up from a courtyard. The place is clean. The breakfast was nice. The front desk is super and helpful. The area was safe and there was ao much in walking distance. The Metro was not far away either. I would stay again if it were a bit cheaper.
- John (1/5): Inaccessible for seniors, and unhelpful - scary elevator! - Nothing, we could not stay to experience its charms, assuming it has some. I reserved two rooms for three people, two of us seniors. We arrived to check in and we could not get to the front desk or to the room. It's up many stairs, on the third floor by Euro reckoning, to the fourth floor of n old building with high ceilings. There was an elevator but none of us trusted that tiny coffin, and the stairs were too much. In addition the parking situation looked decidedly dicey. The whole proposition was way too risky for the ambitious night that we had planned. The desk was totally unhelpful. The reviews do state that they're on the third floor, but it's reasonable to expect a quality elevator suitable for moving luggage and old people, and that was not the case.
- Constantin (7/5): Ok for a short stay, but not more. - The hotel is small and quiet, with minimalist design. The location was very central, even though extremely hectic over the weekend. If I knew I would choose a different area. Breakfast was very minimal (for Italy). The biggest problem is that the hotel is on the third floor of a building. To get in, you have to buzz, and someone lets you into a weird courtyard, where you take an elevator. Sometimes it does not happen immediately. There is no lobby, nowhere to wait or meet someone.
- Eliane Marcia (8/5): - Equipe muito atenciosa e gentil. Hotel bem localizado.
Apenas o café da manhã poderia ser melhorado, com maior quantidade de frutas (e reposição das mesmas) e café a vontade.
- Jovin (6/5): Pleasant -
- Mandy (7/5): Perfect location - Excellent location with convenient close parking at reasonable daily fee. Loved the little balcony and view of busy street and the sounds of the city. The room doesn’t didnt make sense to me. I get the whole design hotel thing but to have zero privacy is just ridiculous. Not even a toilet door is a bit much. The “arty” lamp made of a canvas and a lightbulb produced so much heat that it started smoking and we had to quickly turn it off.
Staff didn’t seem to care too much about the guests.
- Katarzyna (9/5): Superb - The staff was very very friendly and really helpful. The rooms could be more clean. The furniture is quite used off...
- Arne (4/5): Not to recommend - Good location Hotel in 3rd floor of an office building
- Ermal (7/5): Good -
- Marina (10/5): Excellent & highly recommended - It location was excellent, the lift worked well which you need if you do not want to climb three floors using large marble steps! The room was excellent, loved my balcony & the level of my genie was very good. The staff spoke some English was a bonus as I do not speak Italian! Excellent overall. The flights of stairs were hard work after walking all day but the lift was easily accessible and worked fine
- Paul (10/5): Napoli a fantastic place and friendly place to visit - Staff were great, great location N/a
- Remo (6/5): - The location is very good. The staff are nice & friendly.
I would stay there again
- Guido (4/5): Disappointing - Location Shower and room size in general, TV (very small), pillows (uncomfortable), breakfast (basic).
- zedaluca (4/5): If this is a Boutique Hotel I'm a football star..... - It's not a Boutique Hotel but a small, only one floor of the building, old hotel to be refurbished. On internet you can find pittures old, room and building condition are worse. I've found bed sheets of 2 colour: they should be white but internally they are yellow.....Good positio for the city center but you can find something better at the same price.
- HIROMICHI (8/5): - È difficile trovarlo perché il segno è piccolo.
- Masja (5/5): … - The location and one male receptionist Breakfast was not good
Our room door could not be locked from the inside and when we told it in the afternoon it should be fixed in the night and it wasnt so we rufused to sleep in that room and finally we could change rooms.
- Lama (3/5): Unsatisfactory - Location and staff  The hotel is under average the room, the bathroom has no door just has a curtain to separated from the bedroom
- I4382XXkellyr (6/5): Hotel experience - The staff were very nice, good location in the centre but I wouldn’t say it’s 4 stars. Rooms are needing a bit of an update and the bed are so hard with the thinnest pillows.
Breakfast was a bit of a let down.
- LUIZ (6/5): - The staff was really kind and friendly, the location is very good, but the hotel is not on a good condition. We had no hot water for one day, the room is old, the breakfast is poor.
- Israel (6/5): - The room was modern and comfortable.
Even though our room was facing Via Toledo, whem we closed the window, it was very quiet.
On arrival, it was very hard to find the hotel. There isn't a big sign of the hotel name. We had to call the reception for help. I accept from a 4 star hotel to arrange a proper sign to help the guests finding the hotel.
Breakfast: i can't even call it a continental Breakfast. The breakfast included small pieces of baguette, small pieces of cheese, small slices of salamy, several cakes that weren't eateble. From the second morning we had our breakfast outside. If the category is 4 star hotel, the hotel can't serve this kind of breakfast.
- Patrick (1/5): Bad -
- Viviane (6/5): Hotel bem localizado - Hotel bem localizado, perto da Via Toledo, porém em um prédio bem antigo mas o quarto me atendeu bem porque eu só fiquei 1 noite. O hotel fica em um andar de um prédio e na entrada não tem nenhuma indicação que ali é o hotel. A entrada do prédio é bem bagunçada e um pouco abandonada. Eu indico esse hotel pela localização dele.
O atendimento da recepção foi maravilhoso. Uma única coisa que não funcionou bem foi o ar condicionado do hotel. Eu indico para uma curta viagem pela localização desse hotel.
- Adriana (8/5): Great staff and location. I was however expecting better bed comfort and Eletrical plugs for chargers . - Location Eletrical Outlet limitations
- Susel (8/5): - The hotel itself is nice and clean. It could be hard to find/access because it’s inside an old building. It was quiet in the room even tho it is in a busy street. The room was large and had ample storage space. Bed/pillows could be better and shower was tiny. AC worked well but didnt cool as much
- Francesca (8/5): Very good -
- Enrico (7/5): Good location -
- Robin (7/5): It served a purpose and was clean and comfortable - It was in a good location close to the main strip and square Lift was a bit tight but grand and worked. When we first arrived it wasn’t very easy to identify how to enter. Should be a little instruction or something for people, someone let us in.
The acoustics where not great so sound carried very easily. Could hear our neighbour up listening to music and could smell cigarette smoke through the vent. But that was only heard / smelt from 6am
- Daniel (7/5): Nice stay for a couple of nights in a very central location for shops and bars - Great location, nice to have balcony looking over busy street. Very friendly staff. Interior was a little tired
- Alberto (8/5): Position idéale - Petit dej à revoir - Le personnel est vraiment très gentil. L’hôtel est dans une position idéale pour visiter la ville.
Points négatifs : le petit déjeuner n’est pas digne d’un 4 étoiles. Les produits proposés sont industriels sans aucun intérêt (c’est bien dommage) et la climatisation dans la chambre est à revoir.
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