Kristal Hotel Kupang
Location: Jalan Timor Raya no 59 Kupang, Kupang, id
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Modern Amenities
Kristal Hotel Kupang, situated at Pasir Panjang Beach, offers stylish rooms with sea views, flat-screen TVs, and free Wi-Fi. The hotel's pastel-colored decor creates a serene atmosphere, perfect for a relaxing stay.
Relaxation and Wellness Facilities
Guests can unwind in the sauna, indulge in spa treatments, or opt for a soothing massage. The 24-hour front desk ensures convenience, while the business center caters to corporate travelers. Additionally, the outdoor swimming pool and gym provide opportunities for leisure and fitness.
Culinary Delights and Convenient Services
Indulge in Indonesian and international cuisines at the on-site restaurant, or enjoy the convenience of room service. With shuttle services, laundry facilities, and meeting spaces available, Kristal Hotel Kupang ensures a comfortable and hassle-free stay.
Experience luxury and convenience at Kristal Hotel Kupang - book your stay now for a memorable experience!
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Sauna
- Massage services
- Shuttle service (additional charge)
- Concierge service
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Offsite parking discounted rates available
- Internet access
- Reception hall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Beach club nearby (surcharge)
- Beach toys
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Club Suite
1 King Bed
688-sq-foot room with a balcony
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free newspaper, safe, and laptop workspace
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- In-room massage available
- Free WiFi
- No rollaway/extra beds
- Laptop-friendly workspace
-
Super Suite
1 Double Bed
688 sq feet
Layout - Bedroom and sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and laptop workspace
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- Separate sitting area
- In-room massage available
- Free WiFi
- Laptop-friendly workspace
-
Grand Double or Twin Room
1 Double Bed
391 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and laptop workspace
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Daily housekeeping
- Ceiling fan
- Room service (24 hours)
- In-room massage available
- Free WiFi
- Laptop-friendly workspace
-
Superior Double or Twin Room with Sea View
Offering sea and garden views, this air-conditioned room features a mini-bar, safety deposit box and a flat-screen TV with satellite channels. The private bathroom provides a shower, bathtub and free toiletries.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
-
Grand Deluxe Double or Twin Room
Offering sea and pool views, this air-conditioned room is larger. In addition to the mini-bar, safety deposit box and the flat-screen TV, the room provides a coffee maker. The private bathroom includes bath and shower facilities, hairdryer and free toiletries.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
-
Suite
Overlooking the sea and the pool, this suite is more spacious. It comes with a living area, refrigerator and a hairdryer.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Sofa
- Wardrobe or closet
-
Superior Double or Twin Room with City View
The spacious twin/double room offers air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. This twin/double room has a wardrobe, a safe deposit box, a flat-screen TV with satellite channels and city views.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
-
Suite
The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Private bathroom
Guest Reviews
- Miguel (9/5): -
- Martin (10/5): -
- Mmm (7/5): -
- Gomes (6/5): -
- Daniel (6/5): -
- lxgnet (10/5): - 这是一家挺不错的四星级酒店，设施配套齐全，泳池、花园、餐厅很漂亮。因为第二天早晨5:30要去公交总站赶去东帝汶的跨国大巴，跟前台说了后，爽快地为我们安排了打包早餐，真好！这是一家值得推荐的好酒店。
- Timothy (10/5): great stay - Angel, the Hotel Manager did everything possible for my friend and I whilst we stayed at Kristal Hotel - all staff were delightful, Saturday morning traditional music was super and in short a great stay. I would only stay there if in Kupang in the future nothing - all good
- Esther (4/5): Por cancelación de vuelo. No se corresponde 4 estrellas. - Piscina Habitación. El baño mal.
- Christopher (6/5): -
- Deodato (10/5): - Bagus
- eduardo (9/5): - Calidad precio muy bien. Piscina y desayuno excelentes.
- Denis (9/5): - The staff was really kind and the room was quite spacious. There was mosquitos in the room when I arrived and the AC was leaking a bit too much.
- Jorge Fernandes (8/5): - Sem geladeira no quarto
- Josephine (7/5): - Lekker aan zee Het eten
- Daniel (2/5): - Good location - hotel about 2- star - getting run down - swimming pool had algae
- Cha (8/5): - Breakfast was good. Nice pool Nothing in particular
- Alex (6/5): -
- James (6/5): -
- Bartłomiej (5/5): -
- Tobias (10/5): -
- Joao (7/5): -
- Olivier (7/5): Bon emplacement, agréable...pas mal, mais pourrait vraiment beaucoup mieux faire.;) - quelques défaut: rideaux qui ferment mal robinet état moyen un peu bruyant parfois dans la nuit
- giorgio (7/5): -
- Jose Manuel de Assis (7/5): -
- Dave (9/5): - Nice facilities and location. The staff were very friendly.
- Julie (8/5): Relaxed stay at hotel for two nights with lovely pool and garden. - Lovely cool pool to relax in after warm day sight seeing. Room good size, with nice balcony. Nice to sit and watch sunset. Breakfast nice, plenty of choice. Staff friendly and helpful. Very polite and welcoming.
- Sandra (2/5): Not recommended - Close to beach Rooms old, loud Karaoke music w drunk guests until 3 AM
- Tracey (6/5): Kupang - Very friendly staff who gave us an upgrade to a seaview room by the pool. Unfortunately there was a wedding taking place there and we were worried it would be noisy so we went back to our original room as we had an early flight to catch in the morning *Shower was very low pressure, a bit more than a trickle! *We were told breakfast was a 6am but there wasn't much on offer. As we were leaving at 7 the rest was getting set up
- Dominic (9/5): Superb -
- Cameron (9/5): Superb - The refrigerator was not working in my room,and had to be replaced.
- Cornelio (7/5): Good -
- Neil (9/5): A very pleasant visit comfy beds , close to everything - Breakfast was fantastic, and great location , beautiful views from room big clean room Shower needs attention
- Guilherme (8/5): Very good -
- Mark (6/5): Pleasant -
- Cameron (9/5): I’ll be back. - Breakfast was great Need to sell a variety of different beers in the restaurant.Not just Bintang.
- Bella110522 (9/5): Superb -
- Bronwyn (1/5): Absolutely terrible - Nothing - this was the worst hotel I have ever stayed in Musty smelling room Plugs not working Uncomfortable bed Dirty bathroom Dirty carpet Beach not accessible Noisy rooms
- Bella (2/5): Not really enjoy staying, and sorry to say but will never be back to Kristal, it's a big NO for us - Breakfast was beautiful, we really enjoy it The room was dirty and smells like a weet dog, cleanliness are 0, they should have put some restrictions
- Eurico (5/5): Not happy with the hotel service - The hotel locations is very close to beach Some properties of the hotel needs repair and some door handle need to replace with new door handle.thr staff sometimes forget to put two towel for my room.i need to remain them all the time.for the breakfast the hotel didnt put diet food.
- Dian (7/5): Good -
- Jania (5/5): The breakfast is top. The staff from cleaner service and in restaurant is the best. - I like the view from restaurant to swimming pool and beach. The window in room 201-207 or something like broken, not safety for us. Some staff from lobby not very welcoming people 🫤
- Heath (7/5): Good service and friendly staff. - I appreciated that the Hotel provided me a nasi goreng hot take away breakfast when I had to depart at 4.30 am one Sunday morning for a pre-dawn departure from the airport.
- Wolfgang (8/5): Great for Kupang - Very friendly staff, great Pool, best location by the sea, but no sand beach It was noisy from any ventilation and the aisles
- Pereira (9/5): excellent! - Food Nothing
- Peter (8/5): - Kristal is a great place to stay close to everything staff excellent pool is amazing food great also forgot to mention free breakfast
- Glenda (10/5): A very friendly hotel with lovely staff and management, clean rooms and excellent food! - The staff and management were wonderful and made our stay perfect! Thank you to all of you!
- Sisca (9/5): lovely, peacefully, gorgeous view, friendsly staff - i like big cozy room with city view. The swimming pool looks nice but did not have chance to try due to limited time. Gorgeous view upon rooftop coffee shop during sunset .. trully gorgeous .. trully peacefull The bathtub dirty and hot water not working at night. Since i always shower late night before sleep unfortunately hot water not working. The room has carpet on floor which looks dark color and dirty. Better keep floor without carpet.
- Sarah (6/5): Pleasant -
- Priscila (8/5): Lovely staffs - The staff
- Debbie (6/5): Average - Service from restaurant/bar staff great. Average room, a bit tired. Very noisy corridors. Like warm showers bordering on cold. Reception staff forgot to book transfer.
- Triny (9/5): The food at the restaurant are delicious - I only like the grand deluxe room with sea view. I dont like superior room at the extention building or citi view.
- Caroline (4/5): Disappointing. I won’t be going back. - The large swimming pool and outdoor area were great as was the balcony. The bed was big and firm and comfy. The staff were friendly and the breakfast was great and plenty to eat. The hotel is one of first big ones in Kupang and is really tired. The bedroom although it had been cleaned felt dirty. The carpet really was dirty and vey stained. It’s the first thing you notice when you walk in. It looks really grubby. Ans the room didn’t smell good. The bathroom stunk ! The drains constantly smelt of rotten eggs. We had to keep the door closed all the time. The sink tap was lose. There was no hot water in the shower. I hesitate to say it even got warm despite large hot and cold signs. It was just cold all the time. The silicone was coning away from the tiles and there was black mould in the shower. The loo seat looks like a child’s seat has been put on to an adult loo and way too small so you are sitting on the porcelain really. There is a small fridge but it was hardly worth having as it didn’t keep things cold. There are bedside lights on both side of the bed but only one switch on one side that does both lights and no power points on one side at all. Two other power points didn’t work at all. Really disappointing and I wouldn’t go back or recommend staying here when there are plenty of other place to choose from.
- Bertji (7/5): Good -
- Rowan (10/5): Perfect stop over while transiting through kupang. Pool and breakfast were great - Great pool and breakfast Perfect
- Kim (7/5): Good -
- Mateus (7/5): Good - Closed to beach and it gave swimming Pool Nothing
- Steve (8/5): - Staff helpful great pool area. Rooms little dated but nice view out to ocean , considering still recovering from covid times the hotel is ok
- Volker (4/5): Disappointing -
- Andrea (8/5): Si deve fare di piu - L'inizio del soggiorno era terribile tra pulizie, senza acqua calda senza cassetta di sicurezza! Ma dopo 2 giorni della mie lamentele, tutto viene ripristinato! Consiglio vivamente, si prepara sempre la stanza pronta ad accogliere ospiti e non aspettare che protestino gli ospiti poi rendere accogliente la stanza perché nonostante tutto la vista è bellissima 👍
- John (5/5): Very poor the beach very dirty lots of rubbish floating - Don't liked at all Very cold breakfast, orang juice test liked cordial Problems with communication for example asking tomato 🍅 sauce been given Chili sauce
- Anonymous (1/5): I stayed at this hotel 10 years ago with my family . It was very good and properly managed. However, it has deteriorated - not much! customer service, no hot water, not properly clean rooms, noise from adjacent road, noise from revelry night club downstairs and, to top it off cleaner polishing corridors floors at 2.30am in the morning next to my room. unbelievable noise!!!!!
- Daniel (9/5): Superb - Confort of the room.
- Kristian (6/5): Pleasant - The Hotel and room was quite clean, the included breakfast very rich. The staff was friendly and helpful, but couldn't resolve the issue with our non-functional safe. We raised this several times and eventually gave up...
- Wolfgang (1/5): All very disapointing - OK if one was getting a seat to enjoy it after 12 houres driving to get there i was told iam not booked in. i got the confirmation from the Hotel! We had to put up in the end wih Rooms we did not want.
- Oksafina (9/5): Superb - We love everything in this place especially the staff were amazing, so friendly, very polite, professional and helpful 👍 We are hoping there's No carpet in the rooms in future
- Jo (1/5): Bad -
- Ernest (10/5): Excellent place to stay - Considering there was a cyclone a couple of weeks ago it was a very good experience. Everyday the hotel made every effort to minimize eny recovery work being done. I have no complaints at all very good stay. Cheers Ernie Higgins KTH Poppies lane 1 Kuta
- Alexander (10/5): - Pelayan baik, kamar bersih dan nyaman.parkir gratis
- Verified traveler (6/5): - walaupun tempat tidur nyaman, tapi kondisi furniture lain di kamar dan kamar mandi sudah tua dan usang. air mandi kurang panas dan bath tub tidak berfungsi maksimal. OK untuk singgah demi pekerjaan.
- Cameron (10/5): - Always a great place to stay.The resaurant serves nice food,and the hotel staff are always friendly.We love it.
- Rudy (10/5): spacious room good view - spacious room good view
- Rudy (10/5): good service - good service
- Verified traveler (4/5): - Air cont is very bad
- Verified traveler (6/5): - Nothing. Staff screaming around whole night. Music starting at 5 o'clock in the morning as if announcing start of revolution for at least an hour. Again this might be atributed low standards of Kupang. Avoid this city if possible.
- Ryu (4/5): - Shower and toilet water pressure is very week. Showers temperature of water is very low even I made hottest level.
- Shabnam (8/5): Central Kupang. - This hotel was large and had everything you need for your stay. Restaurant, Small convenience store, function rooms and beauitiful Pool by the water. Rooms were spacious with balconys and decent sized bathroom, but a little outdated. We actually paid extra for an upgrade ($25USD per night) when i thought the room we had booked was already new and modern (judging by the pictures). Service was fantastic and staff were really friendly and helpful. Although next time i'll look for a newer hotel for the same price.
- Verified traveler (10/5): Great Stay! - Great! Got a smoking room facing the sea. Very tranquil.
- Verified traveler (6/5): - Poolen gick inte att använda då den renoverades och därför var tömd på vatten. På hemsidan utlovas ett gym, det fanns inget gym (fick information att det "skulle byggas"). P.g.a. fel information är jag mycket missnöjd med min vistelse. I övrigt har jag inget att anmärka på rummen, personalen och maten.
- david (6/5): Bon rapport qualité prix - Très bien situé.... Mais ne pas s'attendre à La qualité des hôtels en Europe... Personnel très correct ( par rapport au niveau de la population a Kupang, bon anglais!)
- Kakak Geo (4/5): Crazy organization - What hotel allows Ghetto Boom boxes beside the pool at 0730? For aerobics class I was told..but upon examination it was only Staff doing it! Music was loud enough to wake The Dead. So much for for good night sleep. ?.not! Also a lot of construction going on, hammer drills vibrate through walls at 0700. Water pressure in shower hopless, and septic back smell. Avoid Room 1308. Superficially hotel looks good, and will be good when Reno, but the room rate should be discounted to reflect this.
- Shalahuddin (6/5): Nyaman - Hotel ini terdiri dari dua bangunan, yaitu lama dan baru. Bangunan lama merupakan bekas hotel Kristal, maka orang di Kupang lebih mengenal nama hotel Kristal ketimbang Swiss-Belinn. Saya mendapat kamar di bangunan lama. Kamar luas dan bersih, jendela menghadap ke laut. Seprai dan handuk tampak sangat kusam. Ada handuk tangan di hari pertama tetapi hanya satu, Hari kedua sudah tidak ada. Tersedia variasi makanan indonesia dan western untuk sarapan. Lokasi berada di kota. Staff ramah, proses check in cepat. Air di kolam renang tampak keruh dan tida disediakan handuk, jadi bawa sendiri dari kamar.
- Verified traveler (4/5): Decent hotel with some rude staff - We picked this hotel because it was the only one available with 3 rooms within the Kupang city boundary. The rooms were ok - nothing to complain about - especially for the rate provided by this web service. There is a clear discrepancy between the old and new portions of the hotel. We had 1 new and 2 old rooms, although were told we had 2 new ones. We dropped off our bags in the morning (no problem doing that) and returned at 1pm to check in one member of our party who was ill. They checked him in, seemed that things would go well. When our remaining 2 guests returned around 3pm, we were told the other rooms were not ready. We waited until 4pm to check in, and had to go back the front desk to ask if it was ready (they were aware that we were waiting and did not seem to care). Fortunately, all other staff were helpful and inviting. The breakfast was good, lots of options, the dinner was ok.
- Rommy (6/5): Sedang renovasi - Hotel ini merupakan hotel lama yang direnovasi ulang, dan masih ada beberapa bagian yang belum selesai. Rate kamar nya sedang promo, lebih murah cek in langsung ke hotel.
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