Hello Adelaide Motel and Apartments
Location: 239 Glen Osmond Rd, Adelaide, au
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Charming Family-Owned Accommodation
Nestled in Adelaide's serene eastern suburbs, Hello Adelaide Motel and Apartments offer a cozy retreat just 3.5km from the bustling CBD.
Home Away from Home
Our self-contained and fully furnished apartments provide a comfortable and convenient stay, equipped with all the amenities you need for a relaxing visit.
Convenient Location
Situated on Glen Osmond road, guests enjoy easy access to public transport and are surrounded by a variety of shopping and dining options. Ideal for visitors seeking proximity to hospitals, universities, CBD, hills, and wineries.
Experience the warmth of a family-run establishment and book your stay at Hello Adelaide Motel and Apartments today.
Important Information
Please note that there is a 1.5% charge when you pay with a Visa or MasterCard credit card and a 3.5% charge when you pay with an American Express credit card.
Please note if your arrival time is after office hours, you will be required to send valid photo ID through to the property. Please contact us for more information. Once received, and payment has been successfully processed we will release after hours check in instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Family rooms
- Luggage storage
- Express check-in/check-out
- Non-smoking throughout
- Board games/puzzles
- Outdoor furniture
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Television in common areas
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Private picnics
- Japanese garden
- Secured parking
- Charcoal grill
Rooms Available
-
Standard Double Room (Upper Floor)
1 Double Bed
205 sq feet
Internet - Free WiFi
Entertainment - 32-inch TV and DVD player
Food & Drink - Refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Iron/ironing board and phone
Comfort - Air conditioning and heating
Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- DVD player
- Microwave
- Private bathroom
- Heating
- Electric kettle
- Free WiFi
- Weekly housekeeping provided
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Budget Twin Room
The Twin share motel room is compact with all your basic needs.
Please note that this room may experience some traffic noise as it is along the road.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Electric kettle
- Toaster
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Trash cans
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
One-Bedroom Apartment
Self-catering apartment with kitchenette facilities and a separate lounge/dining area.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Suite
Self-catering suite with kitchenette facilities and a separate lounge/dining area.
Please note that the price is based on 4 guests. Maximum occupancy is 6 (see Hotel Policies).
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Economy Double Room
Features tea/coffee making facilities a bar fridge and an private bathroom.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Electric kettle
- Wardrobe or closet
- Toaster
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Studio Apartment
This apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This apartment is air-conditioned and has a seating area with a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe, as well as a carpeted floor. The unit has 3 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Interconnected room(s) available
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Cleaning products
- Additional bathroom
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Two-Bedroom Apartment
This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 4 beds.
Max Occupancy: 7 (7 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Dishwasher
- Washing machine
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Sofa
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Trash cans
- Wine glasses
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Apartment - Ground Floor
This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and an oven. This apartment is air-conditioned and features a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Microwave
- Private bathroom
- Heating
- Kitchen
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Cleaning products
- Linen
- Dining table
- Entire unit located on ground floor
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Body soap
- Socket near the bed
- Smoke alarm
- Fire extinguisher
- Key access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- David (10/5): -
- brad (8/5): Exceeded my expectations, value for money and rooms very well presented and maintained, - Clean , well laid out , black out curtains worked well, comfy beds
- Sipiliano (10/5): -
- Geffrey (1/5): -
- Holly (8/5): -
- Annette (9/5): Good value9 - Lo Ely and clean and plenty of space Nothing g
- Kevin (3/5): - The location No smart TVs so couldn't watch anything except what free to air stations were available.
Beds were extremely uncomfortable.
Desperate need of upgrading
- James (1/5): - Nothing Every thing
- Sean (8/5): all good - friendly , helpful staff
- Mehul (7/5): Cheap and affordable! - The rooms were good enough. cheap and affordable, if all you want to do is sleep in room at night or spend less time in it. The lack of heater. Only one room had A/C and lack of heater during cold weather was not anticipated.
- Robert (7/5): Good - Clean and comfortable
- Jemma (5/5): Location great - rooms need upgrading - Location is great close to many food options Rooms and bathrooms need to be cleaned better, kitchen utensils is lacking
- Gary (9/5): Superb -
- Kate (7/5): Good -
- Christine (8/5): Nice location other tenants were quite - Location on the bus stops for the city
Close to family Traffic was noisy mostly trucks using exhaust brakes
- Michael (8/5): Very good -
- David (10/5): Fantastic - Great location and extremely friendly staff. I had a water leak in the main bedroom coming from the upstairs apartment through the light fixture, I advised the lovely staff member on duty that morning and she was amazing, she sprung into action and ensured that the issue was resolved.
On another occasion I had locked my room and car key inside the apartment at 6:30am on my way out, I called the owner whom I’m sure was still sleeping however he was friendly and assisted me with accessing the master key to unlock my apartment door with no extra charge, absolute legend! No laundry facility, my brother and I were participating in a sporting event over Australia Day long weekend and would have greatly appreciated a laundry. We had to offsite to wash.
- Ezfahme (9/5): Central location. 20 mins to everywhere. - Host organised everything, so you just need to follow the instructions. Parking. It is tight for an suv.
- Kristie (8/5): Very good - It was in a great location and was very clean. The owners were lovely.
- Rowe (8/5): Very good -
- Dianne (7/5): Great price and location. - Great value for money Parking was bit hard in bigger car.
- Lilio (6/5): Pleasant - Convenient location Broken facilities
- Kenneth (9/5): Hello Adelaide offers good value for money for a short break in Adelaide. - The property is well located with bus stop at the door. I had trouble getting into the property.
- Jesse (7/5): Good and mostly as expected. - It was peaceful - location was good and the person i spoke to (not sure who exactly) was kind enough to allow my father a stay on the first night. This wasn't planned.
I really appreciated that! Mostly small nuisances.
The toilet paper dispenser was hard to use. The side kelp falling down plus the paper was low quality and hard to rip off.
The TV remote was hard to use - its almost impossible to get it spot on to turn the TV on/off.
There were a few stains on the bed sheets that put me off. I don't expect pristine sheets for a budget motel but a few spots here and there (especially darker ones) arent amazing to see.
- Nicholas (8/5): Very good - No bedside lamp. Shower curtain kept blowing right onto me whilst showering, whether the light (and extractor fan) was on or not, so I pushed it out and that meant a pool of water outside the shower - with a totally inadequate bathmat that only dried out if left outside in the sun all day. BUT the owner Benn explained that rooms were slowly being re-done, mine was one of the cheaper ones and will take its turn. I thought it was good value for money - all boxes ticked above are valid.
- Kim (4/5): Ok if just needing a bed & shower. - Location was good & provided the necessities. Ensuite shower & toilet was clean. Bedding looked clean. Fridge was clean. Needs a good scrub! It’s a cheap property so I didn’t expect anything but the basics however pricing shouldn’t mean that cleanliness is compromised. Furniture jammed in to sleep 5 meaning no place to sit comfortably to eat or relax on the couch. It’s not 2 bedrooms. It’s one bedroom with a double & single taking up all the living space as the ‘second room’ which also negates privacy. Ensuite was good. Second bathroom off kitchen, shower is a slip hazard. Kettles rusted and had sludge, scrubbed everything before using.
- Akesh (10/5): Exceptional -
- Ramos (9/5): Superb -
- Mark (7/5): It was OK. Good location. Got everything you need to spend a few nights. - Location is great. Right next to shops and MacDonald and on the main bus route. Excellent spot to stay.
- Naomi (5/5): Simple accomodation, some improvements needed for the supplies. - en-suite, access bed, supply of toiletries, not enough washing up detergent, cooking utensils/pots inadequate
- Andrew (6/5): Pleasant -
- Viv (8/5): Very good - A cheap and basic option suiting the 'unfussy' traveller. Excellent location close to town, easy access to bus. Room size good, easy to fix basic meals, some traffic noise.
- Sarabjeet (2/5): bad experience, no hygiene - Nothing Everything
- Miguel (6/5): Not Cheap,..not stylish, 'just expensive. - It is an average, hotel with expensive, rates, The water tap from the sink, we could not close it...very hard.
The noise from the cars passing by,.. was bit annoying.
The fridge, looks like been in Ukraine,..broken cabinets, and no holders on the door.
- Kennedy (9/5): Superb -
- David (10/5): Excellent place to stay when in Adelaide - Excellent place to stay close to city and a very well presented room.
- Shakayla (9/5): Superb -
- Amandeep (10/5): Exceptional -
- Nor (8/5): Very good -
- Marty (10/5): Nice comfy place to stay - Easy to get too Parking a bit tight
- Jonathan (10/5): Well organised and Convient motel - The convenience, the price, and the location N/A
- Tara (10/5): Exceptional -
- Saturnino (10/5): Exceptional - N/A N/A
- Shabeer (6/5): Pleasant -
- Benia (8/5): Very good -
- Cassie (10/5): Great, cheap, convenient motel - Great location Nothing
- Sarah (9/5): Superb - Clean, basic and to the point. Perfect when you just need somewhere to sleep at night if you are going to be out all day. Towels are old and shower pressure was bad
- Raekhel (8/5): Very good -
- Andrea (9/5): Short walk to all things required for my stay. - Clean. Airey. Spacious and well facilitated . Excellent customer service.
- Steven (7/5): Good low budget stay - Great location between the City and Adelaide Hills. Nothing fancy, just a basic room.
The price matched the no thrills accomodation.. Don't expect a 5 star room, this is old school budget accomodation.
- Cunningham (8/5): Very good -
- Andrew (10/5): Exceptional -
- Bilakshyana (3/5): overall it was oaky. The property manager was good with communication. However, could not call back to inform the cleani - It had parking spot. Customer service on the phone was good as early check in was made possible upon request. Cleanliness( toilet+bathroom was mouldy, had poo on the toilet bowl, sofa was dirty. I thought that we had 2 seperate bedroom but 1 was open bedroom which is attached to living and kitchen. Kitchen was not very clean. I am not talking about the structural issue. I am talking about the basic cleaning issues such as cleaning toilet and bathroom properly. The shower head was not good as all the water would flow outside of the shower screen( I am talking about the main bedroom inside). Lounge area was small but no issue with the dimension but issue with the dirty couch full of grease, dirt and grime. Shower fan could be cleaned or vacuumed or wiped. It was full of dust.
- Sarah (5/5): Cheap but comfortable - It was cheap The roadworks that were located right out the front. It was a lot noisier than we expected. A couple of microwave containers, measuring cups and spoons would have been an awesome addition for cooking in the room.
- Paul (3/5): Poor - Location No cupboard, have to use single bed as storage, no bench space, kettle etc in a basket on the floor, no chair just 2 plastic stools. Office unattended and you have to empty the bin before you leave.
- Jeanette (8/5): Very good - We loved that it was a home away from home, and the lovely riahn was amazing and lovely
- Lauren (9/5): Superb - Handy location, room big enough to park our bikes in and luggage. Microwave, fridge, kettle and toaster- so all you need really. Yes, it's old, but the owners are doing a great job slowly updating everything. It was super clean and exceptional value for money.
- Inglis (6/5): Pleasant - OK for price.
- Lee (8/5): Very good -
- Liz (8/5): Thank you - It was a little apartment for the price of a room Hard couch
- Singh (9/5): Superb -
- Salinda (8/5): Very good -
- Robert (9/5): Superb - Hello Adelaide is consistently good value, comfortable, clean and handy location.
- Andrew (8/5): Well sized, Comfortable, a little dated but great value for the cost. Would happily book again. - The apartment was a good size for a family of four with two teenagers. The room could do with a newer and larger TV that could support streaming from a phone or digital device.
- Tineal (7/5): Good -
- Christopher (7/5): Good - The location and kitchen Fair bit of road noise at times
- Billie (4/5): Disappointing - The stove and kitchen were dirty
Heard the owner tell an elderly man who politely ask for a top up of milk one morning to go buy his own. Found it extremely rude
- Catherine (9/5): It was enjoyable and comfortable. Great staff and location. - Convenient location, clean facility, everything worked Shower pressure was low
- Stefanie (6/5): With some minor adjustments a good place to stay. - Large rooms. Good location away from traffic noise. Kitchen supplies inadequate. One wine glass and 3 cracked cups. No pot cleaners or detergents etc. dripping taps and noisy bathroom fan.
- Sandra (8/5): Very good - It was clean, a good size and very good value for money Nothing in particular
- Ann (9/5): Superb -
- Harsimran (5/5): Passable -
- Gina (9/5): Superb - The process and communication with the owners about check in and check out was seamless and easy to understand. Loved that two bathrooms were available in the apartment.
- John (9/5): Superb -
- Susan (9/5): Superb -
- Monique (8/5): Very good -
- Ella (8/5): Very good -
- Kasie (8/5): Easy, no fuss, perfect location for exploring beautiful Adelaide and surrounds! - Cheap, clean, close to everything Shower pressure could be better but I’ve stayed here twice and always had a great time
- Andrew (9/5): Superb -
- Bruce (9/5): Superb - The location and price was great value nice and neat room Nothing
- Joshua (8/5): Great value for money, clean & tidy, good facilities, quiet - Very spacious, tidy, comfortable beds & pillows. Toilet roll holder wasn't secured properly & banged against the wall when pulling paper out
- Jcomfort (8/5): Very good -
- Dale (10/5): Exceptional - Great clean well equipped stay
- Meg (9/5): Superb - I had an apartment suit at the back. It was quiet and comfortable and gave me everything I needed for my 5 night stay. Contactless check-in was easy and communication with staff was great. Only a bit of traffic noise, but I had earplugs, and they did the trick
- Minh (10/5): None - Comfy, Parking lot
- Shelley (5/5): Passable - Close to adelaide cbd The bed was broken or something
- Abby (7/5): Good -
- Anuraj (10/5): Great stay experience, highly recommended - It's spacious, had a very nice stay.
- Jessica (8/5): Very good - Convenient location, priced well, clean and comfortable.
- Kesala (7/5): Good -
- Jim (10/5): Exceptional -
- Janarthanan (10/5): Exceptional -
- Abir (10/5): Exceptional -
- Thickett (10/5): Exceptional -
- Fiona (10/5): Perfect location, perfect gem. - Clean, fresh apartment. Loads of room. Everything we needed and great location.
We had a couple of 40+ days and the AC worked like a dream.
Benn was fantastic - especially when we realised we'd left some clothes in our wardrobe, so helpful!!
Great communication and a great stay. Thank you
- Patrick (8/5): Very good -
- Marco (8/5): Very good - position, staff and price. Noise (but we had been informed).
- Sylvia (8/5): Very good - Very handy location. Clean. Parking was available although we didn't need it. Was given a 2nd key when requested. Internet services worked well for entire stay. Room service was good with extra towels and linen given. Couldn't replace the toilet roll on to the toilet roll holder as toilet roll holder had a lock on it. There was plenty of actual paper.
- Book (8/5): Great place to stay on a budget. - Good location. Room is dated but clean. If you want perfection then pay for it and stay at the Ritz. The cupboard!
- John (2/5): Extremely unpleasant for stays more than 2 days!! - location was good and convenient. Poor security or dishonest housekeeping!! Had stuff stolen from my room!! I am still in shock! First time it has happened to me ever!
Weekly housekeeping only.
Extremely slow free wifi.
Only one bathroom where you had to access via the main bedroom. only one ac in living area and not in main bedroom. Quality of beds were very poor quality. Supplied utensils, pots, cutlery, dinnerware etc were not adequate for living. I ended up buying extra pots and pans, cutlery, knife - existing knives were too blunt to use! garbage bags, paper towels.
Lighting was rather dim and inadequate for reading. Light switch was faulty in master bedroom.
Shower curtains instead of proper screen doors. So the shower curtain kept encroaching into the shower space and stuck to your body. There was NO water drain hole on the kitchen floor.
Portable fan was full of dust and unclean.
aircon unit was not adequately sized to cool the living area especially on a hot and sunny day.
Photos