Rixos Bab Al Bahr - All Inclusive
Location: Al Marjan Island, Ras Al Khaimah, 14744, Ras Al Khaimah, AE
Star Rating: 7.8 Stars
Property Type: property
About this Property
Discover your paradise at Rixos Bab Al Bahr - All Inclusive, where luxury meets tranquility in Ras Al Khaimah.
Spa and Relaxation
Indulge in our full-service spa, where you can unwind with rejuvenating massages, body treatments, and facials. Experience ultimate relaxation before taking a refreshing dip in one of our four outdoor swimming pools or basking on our pristine private beach.
Culinary Delights
Savor the flavors of the world at our seven exquisite dining establishments, including the seafood haven, Fish Bone. Enjoy all-inclusive meal options and take advantage of 24-hour room service for leisurely dining at your own pace.
Unmatched Convenience
Stay connected with complimentary Wi-Fi and enjoy modern amenities including on-site valet parking and daily housekeeping. Our friendly concierge team is available to assist you, ensuring that every aspect of your stay is seamless.
Elevate your vacation—secure your stay at Rixos Bab Al Bahr today!
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 01:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Full-service spa
- Fitness facilities
- No single-use plastic straws
- Health club
- No single-use plastic stirrers
- No single-use plastic soda bottles
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Sauna
- Designated smoking area
- Concierge service
- Evening entertainment
- Steam room
- Elevator
- Fitness facilities
- Supervised childcare/activities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Golfing nearby
- Television in common areas
- Library
- Free breakfast
- Health club
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- On private beach
- Full-service spa
- Wedding services
- Children's club
- Pool umbrellas
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Wheelchair accessible parking
- Waterslide
- Snack bar/deli
- Turkish bath/Hammam
- Basketball on site
- Playground on site
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Beach umbrellas
- Beach cabanas (surcharge)
- Pool cabanas (surcharge)
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Beach volleyball on site
- Free full breakfast
- Concerts/live shows
- Reception hall
- Wheelchair-accessible van parking
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Reusable cups only
- Reusable tableware only
Rooms Available
-
Family Suite (Kids Escape)
1 King Bed
Overlooking the sea
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Family Suite, 2 Double Beds, Connecting Rooms, Sea View
2 Double Beds
Overlooking the sea
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Deluxe Room, 1 King Bed, Sea View
1 King Bed
Overlooking the sea
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Senior Suite, 3 Bedrooms
1 King Bed
Overlooking the sea
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - 3 bathrooms, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Premium Room, 1 King Bed, Sea View
1 King Bed
Overlooking the sea
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
3 Bedroom King Suite
1 Double Bed
Overlooking the sea
Layout - 3 bedrooms
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - 3 bathrooms, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 8 (6 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Desk chair
-
Family Suite, 2 Bedrooms, Sea View
1 King Bed
Overlooking the sea
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Family Suite, 2 Double Beds, Connecting Rooms, Garden View
2 Double Beds
Overlooking the garden
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Deluxe Room, 1 King Bed, Garden View
1 King Bed
Overlooking the garden
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Family Suite, 2 Double Beds, Connecting Rooms (Premium)
2 Double Beds
Overlooking the sea
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Premium Room, 1 King Bed, Garden View
1 King Bed
Overlooking the garden
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Family Suite, 2 Double Beds, Connecting Rooms, Garden View
2 Double Beds
Overlooking the garden
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Deluxe Room, 2 Twin Beds, Garden View
2 Twin Beds
Overlooking the garden
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Deluxe Room, 2 Twin Beds, Sea View
2 Twin Beds
Overlooking the sea
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Junior Suite, 2 Bedrooms
1 King Bed
Overlooking the sea
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
-
Family Suite, 2 Bedrooms
1 King Bed
Overlooking the sea
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower, bathrobes, and slippers
Practical - Safe, desk, and access to in-room childcare
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Non-Smoking
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Bottle of water
- Daily housekeeping
- Room service (24 hours)
- In-room childcare (surcharge)
- Free WiFi
- Bedsheets provided
- Desk chair
Guest Reviews
- Shaquetta (10/5): - Property is beautiful and staff is amazing. We had to travel an hour in half or 2 to do things.
- Lara (2/5): - Over booked .. not prepared for this number of visitors .. lines for each meals in the heat for over 30 to 45 minutes!!! Then to be offered only a table outside in the heat at 40 degrees!! Pools are durty and pool floors filled with sand .. over rated .. never again
- Andre (4/5): - 1. Communication & Service: The hotel needs to improve its communication with guests. Service at the bars, especially during the day, was lacking. Additionally, staff members rarely greeted guests—basic courtesies like "good morning" or "thank you" were often missing, which made the service feel unwelcoming. 2. Room Facilities: The rooms themselves were comfortable, but there was a significant issue with the bathroom. Every time we showered, water leaked through the cracks in the shower, creating a mess and potential safety hazard. This should be addressed to ensure a better experience for future guests.
- Matthew (4/5): Awful service and organisation - Avoid! We were a group of 6 couples that had booked separately for birthday celebrations, only 2 couples had an easy experience upon arrival. We booked a premium king room with sea view, received a small twin room with view of a car park A couple booked pay on arrival room but as they didn’t arrive at 3pm their room was given away AND the hotel couldn’t source them another room and also DIDNT care, they didn’t even try and contact them to see if they were arriving - this is unacceptable. Another couple booked a room that had been made up for a family and was not clean on check in Another couple were told they had no reservation despite having email confirmation from the hotel and the obligatory ‘we are looking forward to you staying’ style email they received the day before You can’t use A la carte restaurants until your second night - this was not made clear All in all, really poor service and care from the management team who didn’t care because they knew that the hotel would sell out regardless Imagine flying in with a young family and having any of the issues we did
- Karen (10/5): - Evening entertainment was very high quality. All staff were so friendly and helpful. The people made it a pleasure to stay here
- Ali (2/5): - Food qualities compared previously very bad, room was very noisy, all amenities quality bad
- Darren (10/5): Great stay for 2 adults and 2 teens - Excellent location and layout of resort, good entertainment and very attentive service with to seat and lounger drink service in every bar/location even on the beach. Food was to die for particularly the daily indian and seafood options but every taste catered for. Only complaint was the booking system for the Al-la-carte restaurants the app system just doesn’t work but I reckon they will fix that in the next few months. They seemed to listen and acknowledge the problem.
- Ravi Ashok Vaghji (10/5): - Amazing hotel and service
- Babasola (10/5): - Very elegant beautiful resort. Staff are very professional and friendly. Very clean environment. Food is also great. Overall a great experience.
- Paul (8/5): - We enjoyed our stay. Pluses: entertainment, selection of foods and drinks, pool areas, friendly and helpful staff. Areas for improvement: room needed updating, shower pressure is low, balcony is very small, main restaurant is always crowded and noisy. Would we stay there again? YES
- Verified traveler (10/5): - Great service food and activities
- Richard (6/5): Mixed - Let's start with the good points - The team are great. Whoever is recruiting them for their personality and hospitality is doing a great job. Especially the team at the Isla bar - so friendly as are the breakfast team which takes some managing. The hotel is comfortable and well kept. Where the operation falls down - the food throughout is poor, uninspired and not the quality expected of a 4 star hotel. The exception is the breakfast omelette chefs - they're very good! Although the team are great, they lack training and taking ownership. If the hotel can get to grips with this, it would become a great hotel.
- Okan (2/5): Worst hotel experience ever - Stay away from this hotel. Because it is not a hotel it is a refugee camp. They are accepting nearly double hosts above their capasity. Everywhere was crowded. There was lines in restaurants and bars mostly. Biggest issues were about swimming. Most of public pools are possibly visiting by less amount of people. It was full with human. Sea was terrible too. Especially afternoon its coluor is turning brown. We checked out one day earlier.
- pauline (10/5): - The staff were amazing
- Mark Ryan (10/5): - Every member of staff were really friendly and nothing too much trouble! Food was incredible especially the Asian restaurant. Rooms a bit dated compared to other hotels we’ve stayed in UAE but overall a great holiday and would return.
- Luis (6/5): Good stay BUT… - My stay was very good, the place is delightful, and most of the staff are very friendly and polite. I say most because the guy who checked me in (unfortunately, I don't remember his name) was rude and inattentive. I informed him that I had two separate reservations for two consecutive days and wanted to stay in the same room without needing to check in again. However, due to his lack of care on the second day, my room was blocked, and I had to go to reception to resolve this. Thankfully, I was perfectly assisted by another staff member (whose name I also don't remember) who quickly and very politely resolved my issue. Another issue I find serious about the hotel is that despite using the term "ultra all-inclusive," the à la carte restaurants can only be used from the second day onwards, and I only found this out at the hotel reception. I checked the entire website and found no mention of this information. There are also times when it's impossible to get any kind of complimentary free food because all the restaurants are closed, and there is no area where you can get any kind of snack. The operating hours of the self-service restaurant do not match those stated on the website/check-in because half an hour before closing, there was hardly any food or utensils left for us to serve ourselves. Overall, I enjoyed my stay and will definitely return to the hotel, but I believe that information regarding the use of the restaurants should be immediately included on the website.
- Mansoor (6/5): Not as Expected. - Overcrowded Hotel, hard to find tables in the Buffet Restaurant; Quality of Food below Average, Room Comfort is below Average as well.
- Rukhsar (2/5): Bad service - Poor check in experience. Had to collect my bags myself. Never got dinner reservation. Broken bath door handle. Key card broken. Always was seated at the back for dinner. No accountability
- Ruth (10/5): - Staff were excellent!!! Friendly very good service and courteous
- Raffi (10/5): Good stay - it was in general so good but there are some rooms are really very old and need to be refurbished , bit also there are some rooms which are recently refurbished and they are really nice and the stuff are very helpful and professional specially the main open buffets and the chef
- Vicky (10/5): Friendly & helpful staff but poor food & drinks - I recently stayed at this property with my family and overall had a pleasant experience. The staff were incredibly friendly and accommodating, and the property was very clean. They also had great entertainment options for both kids and adults, which is a nice touch. However, I was a very disappointed with the food and drinks. While there was plenty of variety, we all found the taste of everything was very bland and the brands of drinks were of cheap quality. It would be great if they could improve the quality of their food and drinks to match the high standard of their staff and property. Overall, it was a good stay but the food and drinks could definitely use some improvement.
- Manish (10/5): Excellency stay - Amazing stay with lotsa entertainment from infant, toddlers, pre teens, adults
- Klodian (10/5): - Love it
- Amer (2/5): - I had a bad experience at the check in and check out. The receptionist (Ismail) that checked me in was unprofessional and remarkably rude he had an attitude throughout the entire check in process and was not cooperative. It took hours for me to get my room. Moreover I booked a room with a pool/sea view and PAID extra for it. I was given a room with storage view where the pool would barely be seen from the corner of a small window. Overall, there was incompetence and uncooperativeness during the check in. During the check out, the receptionist were rude and unqualified. I called to get a late checkout to enjoy the beach for longer time, but the receptionist was rude about it and made a condition that I don’t enter the restaurant. They barely gave me an extra hour as a “late checkout” and tried to sound generous about it as if it’s not my right. The management was incompetent and all over the place, were not cooperative, and sounded condescending. This is not hospitality anymore. This isn’t how treatment should be in a five stars resort.
- Stephen (10/5): - We were intrigued by the "All Inclusive" offering, and our expectations were certainly met. Upon arrival, the sheer size of the place was hard to miss – it's massive! Although there was a minor hiccup during check-in, where our reservation wasn't initially in the system, the check-in staff efficiently resolved the issue. However, it did cause a bit of a rush for us because check-in starts at 3 pm, we were delayed by 15 mins or so and then the lunch buffet ends at 3:30 pm. Even without the delay lunch ending just 30 minutes after check is something I found a bit disappointing. After enjoying lunch, we proceeded to our room and decided to explore the premises. Our visit to the Isla bar was a warm and enthusiastic experience, with Rafael taking excellent care of us. We also made a reservation for dinner at Fish Bone, and we were impressed by the diverse menu options. The staff at Fish Bone were not only attentive but also very friendly, with special mentions for Abassi and Krishna. Following dinner, we extended our evening on the outside terrace, savoring our wine and enjoying live music. The breakfast and lunch buffet consistently maintained a high standard, and the staff continued to be exceptionally attentive, with Seemab providing excellent service. Finally, check out was super smooth, with a team member with a tablet there was no need even to go to the counter and we were checked out in seconds!
- Verified traveler (6/5): - Too much crowddy & unorganized
- Gino (2/5): Terrible destination for couples - Bad rooms, run-down buildings, i wont even mention the restaurants. Stay away unless you like to be surrounded by kids running around everywhere you go.
- Cemil (8/5): - Service and people were good. Employees are so nice and helpful. The towels were clean but there was a smell on the towels. The shower head was falling down during the shower.
- sanjay (10/5): amazing beautiful place - had a amazing time with family must place to visit
- Mahmoud (10/5): - Amazing place Excellent Experience
- Verified traveler (8/5): - Overall was good, but I wish they can put more effort in the quality of food served, which is always a problem in all inclusive reservations...
- Jacquilyn (10/5): Amazing family getaway - We had an amazing quick family getaway at Rixos Bab Al Bahar. It was a much needed break for us and a good reward for the kids!
- Anisa (8/5): Staycation - Over all, it was a great one night staycation. This was my 2nd time in this hotel. And same like first an second time the people in reception i find them a bit rude and not helpful at all..
- Aziz (10/5): - The hotel was better than I imagined. The main advantage is the staff and food. the territory is neat, the evening programs are very interesting. Booked with a garden view, got a sea view.
- Verified traveler (4/5): - Need more enhancements on the food , room clean , bed not comfortable , blanket not enough for one person and there is civil work noise at the night .
- Hachem (6/5): - the buffet was busy and very un organized
- Tolulope (4/5): - When i checked in to the hotel the room I was first given had mold on the air conditioning vents and the furniture was falling apart. Plus the rooms balcony was so tiny and nothing as described when the booking was placed. I have a picture of the air conditioning vents and I would like to share this with you
- Rebecca (8/5): - The place was nice and I believe it’s a great place for a family. However it is crowded and the staff are always busy and dealing with all kinds of guest so you better make your requests simple and straight to the point. The best thing was the spa experience.
- Ali (10/5): Outstanding - One of the best places to stay in RAK. I’ve been to many resorts but his was outstanding. The staff are very friendly and helpful and the facilities are great. We had minor issue with the room but they changed our room to better option. I would recommend this hotel and it’s worth for what you pay for sure. I want to thank many front desk staff but I can recognize Mr. Ghalib for his assistance and support.
- Sari (10/5): fantastic resort - friendly stuff, nice place for family, you should try it
- Kareem (10/5): - This time it exceeded our expectations in service, activities & quality of food. We are regular customers at Rixos Bab Al-Bahr. It rarely disappoints us. This time was one of the best if not the best. Extra activities - all day long - that engages the family and kids at the pool, kids area, at the beach, inflatable bouncy castles. Staff were very helpful and service oriented, and service continues till very late at night with same passion and dedication. On top of our mind few names that were really attentive, Sinawla, Subash & Ismaiel. Yet we have couple of concerns, we aways request adding the stay points to our ALL account but every time we get disappointed. The hotel has shared ownership and we don’t get the stay ponts 😆. Another issue is the flexibility at check-in and out and the free upgrades. Late check out & early check ins are common requests, but hotel is very inflexible with this. Thanks to Redha at front desk for trying to help. Anyways, thanks for Rixos team, keep the high quality service all year long.
- Rizwan (8/5): Mixed feeling, bad rooms - Everything outdoors including food was amazing, room was ordinary (at best 3.5 stars), there was no garden view (as was made to pay), there was a huge noisy generator (I guess) right outside the room, the windows were not sound proof and noise from the road outside was constant, mattress and pillows were below standard and not comfortable, curtains were torn, fittings in the toilet were leaking, wash basin clogged, towels definitely not up to standard (were old, over used and multi colored). Overall room 3/10 whereas other outdoor facilities 8/10
- Almntaser Bellah (6/5): Quantity not quality and wrong info - Was not so good specially the food is based on quantity not quality due to the huge number of people there are alot of options but the quality is very bad considering the price in addition it was very much disappointing to not find availability to book restaurants although from 6:30 to 10:30 we were just walking around and the capacity of the same restaurants which where supposed to be full had soo many empty tables all out through the night. Apparently we lost trust.
- Nicola (10/5): - This is our second stay at this hotel. Perfect for a family beach holiday. The staff are excellent. The food in the buffet is of a very high standard - recommend going a little later (8pm) to avoid the rush and sitting outside. Restaurants can be a little difficult to book. Recommend calling when you arrive and making a couple of bookings in advance otherwise they book up very quickly.
- James (10/5): - Lovely hotel made even more special by the AMAZING staff. Polite, helpful and kind. Special shout out to our favourite seven heights waiter Dissan
- m.anas (6/5): BAD EXPERIENCE - THE CHECK IN AND CHECK OUT WAS VERY BAD , TAKE LONG TIME AND THE EMPLOYESS ARE NOT WELCOMING STAFF , THE CLEANLINESS OF THE ROOM IS VERY BAD AND DISASTER THE FOOD IN THE RESTURANT IS PERFECT AND DELICIOUS.(THIS IS THE ONLY THING POSITIVE)
- Paritosh (2/5): Worst experience ever - Extremly bad service, room Was not ready and waiting at reception for 30minutes for help
- hesham (6/5): Nice stay but could have been better - The hotel is nice, overall the staff is very nice and friendly. Some points are to be highlighted. Check-in is too slow and time consuming. The booking process for a la carte restaurants is horrible and unprofessional where you have to book by calling 6699 which is busy all the time and no one answers. There is no option to speak to someone face to face, so they have to work more on that . The facility in general is getting old and needs more maintenance as this can by a nice 4 starts facility but not up to the level of 5 stars
- Neil (8/5): Amazing Place - It is a good place to relax with kids with plenty of activities to offer. Good bunch of restaurant and nice location too.
- Daniyar (4/5): - We payed for two rooms same price, one had balcony, second had no balcony.weird. When it comes for quality, beer were served with room temperature everywhere. Food is good except the fact that you have to wait in the line for 10 min to get bread. Reception staff is with low iq. Frankly, I would not suggest to go this place. Its just too crowded with families.
- Jeremy (10/5): - Lovely holiday in a really nice hotel. Staff couldn’t be more pleasant and helpful. Kids and us had a great time. Special mention for one of the waiters, Lord, who always went the extra mile to help.
- Salim (10/5): Spatial Amazing Trip - every thing was Amazing
- Alaa (2/5): - I have been to other Rixos resorts and the experience was totally different. I will give it 2/10 (1 for the nice waiters and 1 for the last apology complementary lunch). This was one of the worst experiences I have ever had. It was my daughter's birthday, of course they did not make any nice gesture about it. Rude staff with no understanding of what hospitality means. No cleaning for the rooms, you need to call several times to get it. I asked the housekeeping people who were just outside the room to clean the room several times, every time they were saying yes and when I was coming back to the room realizing that they did not do anything. Hard to find a booking in most of the restaurants. The hotel needs a lot of renovation and deep cleaning. The all-inclusive is equivalent to full-board (3 meals) plus drinks except for on Friday where there are some snacks. They also did not recognize the VIP status. For sure, this is the last time I book there.
- Verified traveler (6/5): Overall good stay but needs improvements - Overall it was fine but there is still room for big improvement. I had ro spend 30mins just for check-in and everything was so hectic at that time. Due to the crowds, I felt like the ac was not working inside the hotel. The check in process was not smooth and the staff asked me to have a lunch first because lunch buffet close at 15:30 (and I don't know why check in is at 15:00 and why it's under-staffed at 15:00- the busiest time of the day) When I arrived at the lunch buffet at 15:20, the restaurant was hectic again. The food did not look fresh and was not tasty. However, the dinner restaurants, drinks, show were fine. Definitely it was good weekend trip but I think it has to improve its quality.
- Mohamed (10/5): Best family get together - It was amazing !!
- Martin (8/5): Awesome service staff - The staff are the hotels biggest asset, at the cocktail bar they go out of their way to be friendly and helpful. At the steak restaurant the food is amazing but the courses literally come on top of each other so could be spaced out by even a few minutes. Again the service staff were friendly and helpful. In the main restaurant again the service staff could not do enough for you, they always had a smile on their face and went above and beyond. The food though was average, not bad just average. I think post Covid you will be able to book more restaurants easier, but if you book now you should book the reservation before you arrive. The show they put on was a laugh, more laughing at how bad it was more than entertaining. Overall it was a pleasure to stay because of the service staff
- Verified traveler (6/5): - The food was great, no complains here; but the drinks are just sub-standard. The options given at other Rixos hotels are much better than this one.
- Verified traveler (2/5): - The hotel is old. Not very modern. A lot of staff that don’t seem to have any training in customer service. Rude and disconnected very unhelpful. No social distancing in place at all. And no attempt by staff to enforce. Allows kids in the adult area’s
- VINOD (2/5): Absolutely disappointed… - It was an extremely disappointing stay. While we had booked a premium room with a sea view, it was partial, shallow waters…and the layout of the room was completely opposed to having any view which was strange- the bed and the sofa beside for sitting were both facing the wall and the tv - the sea view was on the opposite direction…it amazes me how a room could be so !!! The saving grace was the service of the staff… This is definitely not 5 Star and pretty run down
- Ayman Talal (8/5): - It was good experience
- Verified traveler (6/5): Run down and needs a renovation! - The hotel is a great concept, and the all inclusive aspect is unique, however the hotel is run down and needs repairs - in no way was the room a five star experience. The shower tap was broken, stains on carpets, and just generally didn’t feel so clean. Buffet was good most of the time, but the restaurants were major disappointments.
- Ramy (6/5): Shocking visit - Check IN took 45 minutes its too long wasn't expected at 5 Star Hotel. Reception stuff very slow,require a lot of training to be smiley, friendly , not comprehensive , they are not reflecting a good image of Rixos policy unless its as the staff showed. Valet parking & concierge are not polite in way that they don't leave if you don't give them tips , i didn't like there attitude an face reaction We got late check out, they called our room more than twice & house keeping came many times knocking on our door starting from 12 noon since our time extended until 2 PM , bad management & coordination between departments
- Peter (4/5): Over crowded and not good for babies. - Hotel was full to the brim and queues for everything. A few of the restaurants were closed which meant a few eating venues only for such huge crowds. Everyone good at wearing masks but social distancing not possible when you pack a hotel that much. Baby pool way over subscribed with murky, dirty water. We stayed 1 night out of our 3 night stay as it was pretty uncomfortable. Room was spacious and clean, no bath though even though there was enough space for one.
- Thierry (8/5): - The hotel accomodation, pools and restaurants were all very good. Food at the restaurants were excellent. Service by all staff was professional and kind. We enjoyed the stay very much. The disappointment was the beach, which did not have that much sand (for sandcastles building) and at low tide did not allow to swim very far from the shore. With respect to the pools, there should be a policy for holding pool loungers (sunbeds) as many guests drop a towel and do not come to use them, leaving other guests without a place to lie down and enjoy.
- Clementina (10/5): An amazing stay - It was our first time staying there, we always had a sneak peek at the hotel from the neighbor hotel but now that was it. They still have an amazing offer for "all-inclusive" and they really mean all-inclusive. We had everything available from the main meals to drinks and snacks. There is Seven Heights restaurant for all-day dining, serving breakfast, lunch and dinner as a buffet. There are six a la carte restaurants, most of them for dinner only, starting 6.30pm. But they cater for all tastes: Italian cuisine, Asian, Turkish (this is our favourite, we ate there twice), Seafood and Steakhouse. There are another 9 bars and outlets offering different services like a sports bar, coffee&tea house etc. Also, they are passing around the pool and beach icecream, fruits and sandwiches at certain hours. Entertainment is for everyone and there is kids pool and Rixy Kids club (age 4-12 years), Aqua Pool and Teen's club (age 12-17 years). We haven't visited the kids club as the weather was very nice outside and the kids spent a lot of time at the swimming pool and at the aqua park. Evening entertainment with a bit of theatre and musicals starts at 7.45pm for kids followed by the one for adults at 9.00pm. Amazing shows, we enjoyed them all. We are 2 adults+2kids and we had one room, paid AED 2,500 for 2 nights all-inclusive. We did the reservation through @hotelsdotcom
- Samer (4/5): need my indemnification - my reservation room with view , and deluxe, they give me standard room in first floor i cant see any view except child pool , i need to complain this case and back my money , this is not fair , they make my holiday terrible, please i need to solve this case , i never happened with me , when i mad reservation with hotels.com ,, i need my indemnification ,, regards samer
- Kelly (2/5): Hugely disappointing - Overall, for the price we paid our stay was extremely disappointing. The place was chaotic and disorganised, with staff too busy and rushed off their feet to offer any level of decent service. We often got ignored, felt like we were annoying staff or simply did not receive what we had ordered. It was meant to be all inclusive, but we had to fight to get any reservation in the a la carte restaurants and were regularly told that they were full and the buffet was open. The buffet food was APPALLING and far from 5 star, with the buffet area busy and unpleasant. When we got into the a la carte restaurants, they were good, but we didnt want to have to complain to get a reservation. The snack bar food was some of the worst I've ever paid for, far worse than a McDonald's or other fast food. Processed, disgusting burgers with a few fries, literally, from what is meant to be a 5 star place. In terms of COVID measures, there was nothing apart from masks. Areas were rammed full and not socially distanced, it was scary at times. Room was fine, but nothing you wouldn't expect and did not override the issues we had. We had to make a total of 3 different complaints, as our initial complaints did not receive a promised call back from management. Shocking customer service and care for people paying a lot of their hard earnt money. Would not recommend in any way, shape or form, unfortunately.
- Verified traveler (8/5): - Hotel was so busy , service was great
- omar (8/5): There should be two prices: with/without alcohol - Fun place for family/kids for a few nights, and all inclusive concept is good. However some drunk people getting carried away with the all inclusive, hotel was only at 50% capacity but still felt overcrowded especially at the buffet restaurant, and rooms are dated. There should be two prices, one for those who are drinking alcohol and another for those who do not want to drink alcohol.
- VIBHOR (2/5): Disappointing - Almost no restaurants were able to give reservation, very below average service in beach bar, underwhelming menu. Not impressed at all.
- George (4/5): - The Food was really disappointing and the service was average
- Daniel (2/5): One of the worst hotel experiences. - Terrible experience. The hotel is meant to be a 5 star but it is not even close to being 5 star it would be 3 at a push. The room we booked looked nothing like the pictures with stain on the carpets therefore had to pay for an upgrade. The restaurants require pre booking which we did as soon as we arrived to be told they were fully booked for the 2 days we were there. After begging the manager to provide us with at least 1 resturant to eat in during our 2 night stay he finally managed to get us into the meat point which was nice food, nothing compared to the main buffet resturant we had to eat in the night before which was stone cold and tasteless. No draught beer anywhere only canned beer, drinking from paper cups majority of the time, staff did not understand anything we asked them to solve our issues, TVs in the mojito bar was fuzzy so I had to go and watch the football in my room on my mobile phone, the lunch in the Italian resturant was terrible we were served ice burg lettuce with a few grey looking shrimps on the top, the hotel corridors are dark and gloomy, old fashioned furniture throughout the hotel, the toilets around the pool and resturant area are disgusting and not maintained well at all, the breakfast buffet was cold and bland and had to wait around 30 minutes to receive our coffees which when arrived were cold, no water sports were available which we wasn’t told at the time off booking, we were told we hadn’t paid a deposit which we did. Overall shocking.
- Grete (10/5): Great stay!! Friendly staff and lovely facilities. - Great stay!! Friendly staff and lovely facilities. Food was great!
- Verified traveler (8/5): Thumbs up! - It was amazing! Everything is awesome esp the food and the drinks that you can avail anywhere in the hotel.
- MUATH (8/5): Good stay with comments - It was a nice trip, good hotel ( room as 3-4 star ) amazing staff . Only my comment on the check in process where it starts late 3pm “ and takes an hour , so technically you would not have a chance to enter the room and access the pool before 4-30 to 5 Pm . Pool is over at 7 pm which means you loose the full day including the lunch of the entry day . What annoyed me that they are very strict for check out “ at 12 sharp latest 1 “ also they will not allow you to have a lunch on the check out day “ very bad as you also loose the lunch in the check in day due to the check in time” else, all was nice
- Anoop (4/5): Never Ever - Since my twin babies became restless during the dinner time, I requested the floor manager to help me with packing the food I have taken (to table) to the room. So that the food is not wasted and we can have dinner peacefully. But the Manager didn’t approved since the hotel doesn’t have the policy to take the food to room. But on the same night I saw another floor Manger Senthil who approved to prepare and take food for another’s toddler family to room. The waiting Saad who was helping us saw the same and he was very much supportive in helping us, but since his manager not approved, he couldn’t take a stand.
- dhiraj (8/5): Relaxing - good for a 2day stay with family / friends
- Oleksandr (8/5): Nice stay - Good stay for long weekend. Staff is very friendly and helpful. Facilities are well taken care of and in good condition. All inclusive variaty could have been better concerning Alco beverages. Food is excelent in all restaurants.
- Egemen (10/5): - Definetely it is value for family. Being all inclusive package for food it is
- aigul (8/5): - Check-in was smooth, room was cozy and clean, food was good. However checkout was overcrowded, valet couldn't manage the volume of cars, had to wait for half an our in line.
- WASIM (10/5): Amazing Stay - We had an amazing time at this place, it’s definitely family friendly and the whole experience was really good. 1. Room: Clean, spacious, regularly cleaned 2. Pool: Clean but cold 3. Service: On point 4. Food: Overall really good 5. Kids Club: Perfect for children
- Assem (6/5): Average - Expected better condition and service
- Verified traveler (4/5): Crowded and unorganized - The hotel was crowded and seemed overbooked... Social distancing is not a thing in the hotel.. do not recommend during COVID time. There was a huge line in the morning to grab breakfast. The sink was clogged but was fixed quickly.
- utpal (6/5): Rixos ...well it is staycation in current times - Pros: Check in super easy Staff very friendly social distancing- reminded santized - yes Cigar Bar - good choice Ia-olive - Italian restaurant Cons: seven heights buffet - if vergeterian, you will suffer in breakfast lunch and dinner...meatlover- good spread Seas & see bar - no Draught beer, donot try cocktail as they display good brands but gives you another cheap ones and it isnot just good, better shut
- Shahin (10/5): Awesome Staycation - The only issue we had was the toilets in the room. Even our friends that we traveled together had the same issue. Seems the seating area is over size and round , this was the only issue we faced. Other than that, everything else was perfect.
- Mark (6/5): Tired Hotel and Poor Cleaning - This hotel is old and tired. King Suite had threadbare carpet, worn ripped curtains, poor lighting, a massive balcony that had not been cleaned so covered in sand and a kitchenette that didn't even have a single glass or cup. All up this was well below the standard we expected for the price. I do not intend to return.
- khaled (6/5): - Very old rooms need reinovation
- Tayeb (2/5): 3 stars hotel, old , ugly, smells bad, disgusting - One of the worst hotels i have been to, i am so so so disappointed that i have been fooled by pictures taken maybe 10 years ago. The hotel is old, the room are low cost, there was a bad smell and the all you can eat offer is not worth it. it ruined my weekend we even wanted to leave before the end of the stay which never happened. can't believe i paid 550 euro for this scam
- Rinu (6/5): Not a happy stay - Most of the Staff were new and were not able to help much Checking Inn was taking a long time. food was not as expected -RIXOS standards. the additional bed provided was of very bad quality could not sleep.
- mohammed (8/5): I hope - I went there with my family we enjoyed with all and staff is frindly and kindly but there is two things I dont like. 1- kids pool not clean 2- pool towel have smile
- Wayne (8/5): Ummer staycation - The stay was really nice, pity it was summer else we would have participated more in the hotel activities. Only negative is that you can only book restaurants once you check in and invariably they are all fully booked already or there are only really early or really late slots left, being a family makes that tough and then we are only left with the all day buffet restaurent.
- Samuel (6/5): Family staycation - The hotel experience didn’t live up to our expectations. The 5 star rating is based on the facilities around the hotel but not the rooms which are more of a 3 star standard. The facilities are good and there is lots for kids to do. There are multiple restaurants and bars so there is something for everyone. We thought there were far too many people (around 1000) staying at the hotel during our stay while the coronavirus pandemic is still happening. This was clear by the 25 minute queue time for check-in and the 20 minute checkout wait time. That was just crazy. Social distancing was not practised by all and the maximum pool capacity was not followed anywhere around the resort. However, the staff did a great job regarding coronavirus protocol and the restaurants and bars did a good job. I don’t know why but every day around 2pm there was construction happening around our room. Drilling / banging like someone renovating a room. Very frustrating when the kids are trying to sleep in the afternoon. We’ve stayed in lots of hotels in the UAE but we’ve never experienced DIY going on while paying guests are at the hotel. We didn’t appreciate this at all. The food is fine for an all inclusive hotel and the drinks are good too. The seafood restaurant ‘Fish Bone’ was probably the best place we ate during our stay. Overall, the staycation was average and only let down by the number of guests in the resort and the construction work going on around our room everyday.
- Shady (4/5): I won’t come again - From the check in we started the experience where we were handed my family and friends 2 rooms cards with no clue which cards for which room and we had to check at each room the 4 cards. Rooms were average with a bad condition showers. Food quality served in the all inclusive was below average with a very crowded ambience.
- Verified traveler (6/5): - Food quality is very bad
- Sunil (8/5): Good facility for families - Good property with good facilities and restaurants. All inclusive deal is quite good, although it was quite crowded when we visited.
- Ahmed (6/5): below expectations - doesn’t deliver value for $ - Overall experience is below average due to various reasons: 1- The hotel was very occupied, certainly it’s a I’ve the allowed occupancy in COVID-19 time. 2- In many occasions, in the pool area, there was no social distance among guest Moreover, hotel allowed many people to use the pool while they were wearing cotton cloth not swimming suits. 3- Food quality is below average to the extent that even fruits were not fresh. 4- Unacceptable service, we were 4 family and all cards were handed out in one go and we had to figure out which room key for each room. 5- Definitely, this hotel failed to deliver value for money paid ($1,100) for 2 nights in a family room
- Hamdan (2/5): Unpleasant - Greetings, im very honest with what im saying if you wont to waste your money for ribbish experience this is what you will get, nothing about this hotel is 5 star its really teribble clearly there is no maintance and shower tab keep falling into my head while shower, everything is disappointing im sure i will never go back there.
- Verified traveler (8/5): Better than most inclusive hotels in UAE - The adults only pool was fantastic and they enforced it really well which is something that is not common. Due to social distancing requirements only half of the restaurants were open and each required reservations and with that few of seats, you end up missing some meals. When we ate at the restaurants there were plenty of empty seats and I think they could do a better job of cancelling reservations for no-shows after 10 minutes or something like this so more people can enjoy. The alcohol selections were great and the hotel was very clean and staff superb. The all inclusive title is a little misleading though since you do not receive room service or alcohol in your mini bar. These things are chargeable.
- Ahamd (4/5): worst hotel experience - The check in was really bad , it took long time and the lobby was packed of people and not organized at all. Our luggage was outside ,the weather was too hot i had to mention more than once that i have baby food and its will be ruined . And again it took them long time to get to the room . And the shock was when we opened the room’s door After more than 1 hr waiting in the lobby , it was a twin bed room ! Which is not what i booked for. I had to go to the reception again to show them that I've booked for king bed room not twin. They told that hotels.com booked a twin bedroom for you. Then i double checked im sure i chose king as shown in app. Then they gave us another room . And we had to wait for the luggage again . The hotel service was too bad , the place was crowded and the furniture was over consumed ,hotel Amenities were too little and some are not available . The price is not worth it , i think its too much for a hotel and service like this ! It was really the worst experience .
- Verified traveler (6/5): - Old rooms. Service was very poor compared to other Rixos properties.
Photos
