Arima Onsen Hanano – Adults Only
Location: 400-1 Arima-cho, Kita-ku, Kobe, Hyogo-ken, 651-1401, Kobe, JP
Star Rating: 4 Stars
Property Type: Ryokans
About this Property
Discover a serene oasis at Arima Onsen Hanano – Adults Only, where tranquility and elegance meet in picturesque Kobe.
Indulgent Spa Services
Unwind at our full-service spa, offering rejuvenating massages tailored to melt your stress away. Experience the pinnacle of relaxation in a serene setting.
Culinary Delights
Savor exquisite local cuisine at Shikitei Restaurant, with rich flavors served daily. Breakfast is available to fuel your adventures, ensuring you start each day well.
Personalized Comfort
Retreat to one of our 17 uniquely decorated guestrooms, featuring modern amenities like flat-screen televisions, complimentary Wi-Fi, and designer toiletries for a luxurious experience.
Immerse yourself in relaxation and book your stay at Arima Onsen Hanano today!
Important Information
- Children 12 years old and younger are not permitted at this adults-only property.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Contactless check-in and contactless check-out are available.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Policies
Check-in: 03:00 PM - 06:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Full-service spa
- Accessible bus station shuttle
- Free WiFi
- Garden
- Luggage storage
- Concierge service
- Wheelchair accessible
- Shopping on site
- Breakfast available (surcharge)
- Front desk (limited hours)
- Full-service spa
- Smoke-free property
- Free train station pickup
- Parking (limited spaces)
- Free self parking
- Free train station drop-off
- Free bus station shuttle
- No accessible bus station shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Presidential Suite, 2 Bedrooms, Private Bathroom, Mountain View
2 Large Twin Beds and 3 Large Twin Futons
1076-sq-foot individually decorated room, located on the top floor, furnished balcony with mountain views
Layout - Bedroom and 2 living rooms
Relax - Indoor private hot tub and fireplace; in-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels, Netflix, DVD player
Food & Drink - Espresso maker, free minibar items, electric kettle, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and designer toiletries
Practical - Laptop workspace, safe, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Fireplace
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Private spa tub
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Luxury Suite, 2 Bedrooms, Non Smoking, Private Bathroom
2 Large Twin Beds and 3 Twin Futons
947 sq feet
Layout - 2 bedrooms and living room
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels, Netflix, DVD player
Food & Drink - Espresso maker, free minibar items, electric kettle, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and designer toiletries
Practical - Desk, safe, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Executive Suite, Private Bathroom, Mountain View
2 Large Twin Beds
775-sq-foot room with city views
Layout - Bedroom and living room
Relax - Indoor private hot tub; in-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels, Netflix, DVD player
Food & Drink - Espresso maker, free minibar items, electric kettle, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and designer toiletries
Practical - Laptop workspace, safe, and phone; rollaway beds (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Tile flooring in room
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Private spa tub
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Japanese Western Style Room, Non-Smoking (Tatami 12.5)
3 Twin Futons and 2 Twin Beds
753 sq feet
Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels, Netflix, DVD player
Food & Drink - Espresso maker, electric kettle, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and designer toiletries
Practical - Desk, safe, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Separate sitting area
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Room, Non Smoking (Tatami 12.5 + 9)
6 Twin Futons
689 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels, Netflix, DVD player
Food & Drink - Espresso maker, electric kettle, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and designer toiletries
Practical - Desk, safe, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Japanese Style Room, Non-Smoking (Tatami 10)
4 Twin Futons
689 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels, Netflix, DVD player
Food & Drink - Espresso maker, electric kettle, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and designer toiletries
Practical - Desk, safe, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Japanese Style Room, Non-Smoking (Tatami 8)
4 Twin Futons
366 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels, Netflix, DVD player
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and designer toiletries
Practical - Desk, safe, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Japanese Style Room, Non-Smoking (Tatami 8)
2 Twin Beds
366 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels, Netflix, DVD player
Food & Drink - Coffee/tea maker, electric kettle, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and designer toiletries
Practical - Safe, phone, and local maps
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- DVD player
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Designer toiletries
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Suite, Private Bathroom, Mountain View
2 Large Twin Beds
807-sq-foot room, located on the top floor, mountain views
Layout - Bedroom and living room
Relax - Indoor private hot tub and fireplace; in-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels, Netflix, DVD player
Food & Drink - Espresso maker, free minibar items, electric kettle, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, spring water bathtub, and separate shower with a rainfall showerhead
Practical - Laptop workspace, safe, and phone; rollaway beds (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Tile flooring in room
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Fireplace
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- In-room massage available
- Separate bathtub and shower
- Free WiFi
- Down comforter
- Rainfall showerhead
- Private spa tub
- Spring water bathtub
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
-
Junior Suite, Non Smoking, Private Bathroom
1 King Bed
700-sq-foot room with city views
Layout - Bedroom
Relax - Indoor private hot tub; in-room massage available
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with digital channels, Netflix, DVD player
Food & Drink - Espresso maker, free minibar items, electric kettle, and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, slippers, and designer toiletries
Practical - Laptop workspace, safe, and phone
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Tile flooring in room
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Toilet paper
- Bottle of water
- Shampoo
- Daily housekeeping
- Espresso maker
- Designer toiletries
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Private spa tub
- No rollaway/extra beds
- Bedsheets provided
- Local maps
- Window screens
- Guidebooks or recommendations
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Sandra (10/5): - We love the Arima Onsen Hanano Ryokan. They picked us up at the train station and even carried our bags up to store our luggage. Yes, getting to the inn meant climbing up some stairs. This might be a problem for some people with mobility issues. But the climb was all worth it because the service was impeccable, the hotel was exceptionally clean and the room was spacious. For such a minimalistic inn, it has everything we needed and more. This inn is traditionally Japanese with modern facilities. It is fully renovated and tastefully adorned with ikebana flower arrangements. Our Kaiseki meal was very good and healthy. Our main dish was Kobe Beef which we cooked on a small grill ourselves. It was of very good quality, probably A5 grade. Our breakfast was also healthy. We had a private onsen in our room so we enjoyed soaking in it even more. We also tried the hotel's public onsen and it was also awesome. I am glad I chose this type of accomodation. It was one true onsen experience. There is only one issue, the staff barely spoke English. We could not understand them very well so there were some things that we were unclear. We missed wearing the Yukata for most of our stay because it was not explained very well what should be done or where we can wear it. Other than that, everything was perfect. If you want true Japanese onsen and kaiseki experience at a ryokan, then this type of accomodation is for you. If not, then you can book at the big hotels in the area.
- fumiko (10/5): - お宿の中に飾られている何気ないお花と花器がすてきでした。隅々まで気が配られていてとても清潔な旅館でした。ケーキや赤いちゃんちゃんこも用意していただき、還暦の良いお祝いの会になりました。
- Tadashi (10/5): 静かな美術館 - 静かで、館内には各国の美術品がさりげなく配置されており小さな美術館にいるような雰囲気でした。
- POYU (10/5): - 好
- MASASHI (10/5): - 受付ギリギリでしたが対応も丁寧でとても良かった。
- LAN-YA (10/5): - 精緻優雅的純日式旅館，餐點美味+服務用心+ 金湯•銀湯，雙泉兼具，在飯店就能體驗有馬溫泉！
- KIYOKO (6/5): - 特にありません。
- Kiyoko (10/5): - I called them for shuttle service from the bus stop and they came to pick me up. They took me to the train station the next morning. Their telephone number should be listed in the website. I found it from the Japanese language site. This property’s Japanese name is Takayamasou Hanano.
- Eileen (10/5): - It's such a relaxing onsen resort. It's closed to bus and train. However, going up the hotel is a bit difficult if you have heat luggage. It's a uphill. The resort itself it's top notch. From the clean onsen to the delicious food. You feel reborn after a night of relaxation. I highly recommend this place.
- Ginny (10/5): - Upstairs hand rail is too small.
- Masahisa (10/5): - 落ち着いてゆっくり出来ました。 温泉も良くゆったりつかれました。 お料理も大変美味しくいただきました。
- Cori (10/5): Cozy yet luxurious Onsen experience - It was a beautiful family-run ryokan offering waters from Arima Onsen right to our room, with a beautiful view over the little town. It was relaxing for my family to enjoy and be together, and I imagine it would make a beautiful romantic getaway. The special kaiseki dinner was one of the best I had during my stay in Japan. If you’re into the onsen experience with an understated but delightfully charming and luxurious stay, book this place!
- ? (8/5): - ドリンク飲み放題(六甲ビール)が良かったです。
- Mayuko (10/5): - お湯もお料理もよく、館内の生花が素敵でした
- Yoshito (6/5): - スリッパが用意されるのですが、女性のは飛行機の備品みたいにペラペラで、男尊女卑な感じがあります。料理も3万出す感動はないかなーという感じ。お酒の品揃えは中の下のレストラン程度です。
- Kester (10/5): - An amazing and memorable experience. Staff were also incredibly hospitable, even going out of their way to assist my party in booking tickets for the local bus. Highly recommend this Ryokan and onsen experience.
- Juliana (10/5): - It a such a good place to relax and take a break from the city. I had a wonderful stay.
- ??? (8/5): - 静かなお宿でゆっくりできました。金泉と銀泉の両方を楽しめて良かったです。食事は朝夕とも美味しくいただきました。宿までの道が狭くてドキドキしましたが。
- James (10/5): Very pleasant stay - Lovely small ryokan with a nice Onsen. Spacious room with views over the quaint thermal springs village of Arimacho, which was just a short walk down the hill. Gracious, helpful hosts.
- Yoshiro (10/5): - 母と姉を連れて、三人で行きました。 料理、スタッフ共、最高でした。 道中 🚗渋滞して到着が19:00過ぎでしたが 私達を焦らす事なく、気分よく迎えて頂き 本当に助かりました😌 有難うございました。 料理もとても美味しかったです。 また行きたいです😊
- Nicole (10/5): - Loved how friendly,hospitable and accommodating the staff was in regarding to foreigners. They were super sweet and the food was delicious. Top tier. They helped organized transportation and recommended places for us to check out. Room was super clean and it was just a relaxing atmosphere. The hot springs were taking cared of really well and they also take care of you with their personalized skincare lotion and toners. Leaves your skin super soft after the kinsen hot spring bath
- Joanne (10/5): - We had an unforgettable experience here. The place is sparkling clean, staff are pleasant and accommodating, meals were over the top delicious with super pretty presentation. Onsen is clean with full amenities. We definitely recommend Arima Onsen Hanano.
- Verified traveler (10/5): 짱 - 늦게 체크인했는데 친절하게 맞아주시고 체크아웃 할때 버스정류장까지 셔틀버스도 태워주셨습니다. 온천도 훌륭하고 시설도 깔끔하고 정말 좋아요.
- Ran (10/5): - The staff was very nice! They didn’t really speak english, but it was easy to communicate with them. The location is nice and the room was very authentic and pretty! The breakfast was nothing that we expected. It was awesome!! When staying here, you must eat breakfast here. Not an american style breakfast! Very very authentic japanese breakfast that we enjoyed very much. Great experience!!
- William (8/5): - Cleanliness and service were standouts. The public only onsen was small for public use, as at best, maximum 4 men at a time in my view, but 6 to 8 people all at once in such a tight area was very off-putting.
- fumiyo (8/5): - 料理が美味しかったです。
- philip (10/5): - Wonderful ryokan with great service and a wonderful onsen.
- TSZ WAI MICHAEL (8/5): - In the male onsen room, the Korean customers stole my towel which placed on my basket. These customers so noisy and use mobile phone in the onsen changing room but no staff stop them. It makes me feel so frustrated in the onsen room.
- GunHee (10/5): - 료칸은 처음 이용했었는데 너무 편하게 이용했습니다. 픽업도 있기 때문에 근처에 도착하면 꼭 이용하는 걸 추천드립니다. 오르막이라서 캐리어를 끌고 이동하면 많이 힘듭니다. 이것만 제외하면 만족스럽게 다녀왔습니다. 음식도 맛있고, 방은 굉장히 청결했습니다. 온천도 작지만 료칸 자체가 사람이 없어서 이용하기 참 좋았습니다.
- Roland (10/5): - This is an excellent, upscale property that really takes good care of guests. The room we stayed in was very large, especially compared to normal Japanese hotels. The hot spring is well maintained, and the dinner was excellent. Staff were friendly and helpful. Highly recommended.
- Patrick (6/5): - It’s a nightmare walking from Arima onset station pulling big luggage following the guidance of Google map! Countless stairs up Ann down for 1 kilometer. I am exhausted when arriving the hotel. They never gave you hint for visitors taking the trains or offer shuttle service.
- Sujin (4/5): - 직원분들은 모두 친절하고 상냥하셨습니다. 오래된 건물이라 인테리어가 전통가옥의 멋이 있습니다. 한 번쯤 체험하기는 좋을 것 같습니다. 단열이 잘 안되고 외풍이 있어서 막상 겨울에 여행하니 건물 안은 추웠습니다. 온풍기를 틀면 나아지지만 반대로 방안이 너무 건조해서 가습기가 필요합니다. 일행이 바로 감기 걸렸습니다. 가을까지는 괜찮지만 겨울엔 호텔이 난방에서는 유리한 것 같아요. 일본 구옥의 단열은 어쩔 수 없는 듯 합니다. 조식의 두부와 생선 구성도 만족하는 편입니다.
- Sungwon (8/5): - 편하게 머물다 갑니다. 다만 욕탕 욕조 크기가 너무 적고, 방에서 너무 많이 걸어가야 하는 불편함이 있습니다. 서비스는 좋은 편입니다.
- pui shan windy (10/5): - 員工非常友善，房間非常整潔，環境優静，一泊兩食，兩餐非常之美味!
- masanori (10/5): おもてなし最高! - 静かに滞在するには、おもてなしも最高クラスで、まさに夫婦大人旅にはドンピシャのお宿でした。
- Verified traveler (8/5): 静かに過ごせる - 夜間の入浴時間がもう少し長いと良かったのに。それ以外は満足です。
- notty (10/5): - 有馬温泉の金泉と銀泉の両方に入れる素敵なお宿でした。
- Yumi (10/5): 有馬温泉 高山壮 華野 - 旅館内はかなり綺麗で雰囲気もありすごくよかったです。 旅行に行くまでに車ですごく細い道を登っていかなければいけなかったのですが、旅館の方に連絡すると下まで迎えに来てくださり、その方が運転を代わってくださり旅館まで連れて行ってくださいました。 対応をすごく丁寧で、良かったとしか言えないです。 温泉もかなり適温で気持ち良かったです。
- Verified traveler (2/5): - 朝食でご飯が足らずおかわりができなかった。 また、最初に出されたご飯も少量で冷凍 を解凍したよう不味い米で最悪でした。チェックアウト時に担当者から謝罪はあったが、言葉だけでは全く納得できない。不完全なサービスになぜ費用を支払うのかモヤモヤします。
- WH (10/5): - Great services, clean and fabulous room. We can enjoy a quiet holiday with Onsen.
- Noboru (10/5): - 静かで寛げました。 小ぢんまりとした旅館で良かったです。
- Yim Ngor (10/5): - 很好的温泉酒店，員工細心有禮，很豐富美味的日式早餐和晚餐，酒店很寧靜舒適，酒店内的公眾溫泉有金泉和銀泉，是很好的温泉，下次我們會再來
- じゅん坊 (10/5): - 落ち着いた雰囲気で、スタッフの対応も程よく心地よいものでした。 何より随所に品よく生けられた花が素晴らしかったです。
- Verified traveler (10/5): 很好，希望下次能購買用餐服務 - 我個人覺得...非常好，安靜，但是喜歡泡大湯的人要考慮些
- Verified traveler (10/5): - 客数が少ないので静か。温泉も混まない。 ゆったりと過ごせる。 チェックイン、チェックアウト時の対応も素晴らしかったです。
- WS (10/5): - 幾乎沒有外來遊客入住，看到的都是日本人， 登記入住時會有小點及茶給你選擇，員工很熱情款待，雖然國語不會英文不太佳，但會盡所能用各身體語言令你明白 我選的是一泊兩食，晚餐及早餐很好吃，很新鮮及精緻，一定要吃牛，特別好吃 溫泉指示有點不足，金湯是室內很大，銀湯在室外，但銀湯太細小，只有三人位置 住宿房間乾淨，床鋪很好軟硬適中，附近寧靜，只會聽到烏鴉聲 泡完溫泉會有糖果及冰水在房間供應 最不好的一點是要行樓梯才到達旅館，如有很重行李箱及老人家會很不放便，希望這點可以改善
- GFong (8/5): - We got there early and sat in the arrival room. Yes we were early. I also asked if there was water, but no one answered. The hike up to this hotel is up hill all the way even once you get to the ryokan. It’s another 20 steps up to the main lobby. So as my group rested from the walk. I made us hot tea which was the only thing I could find. I was then yelled at and reprimanded by a older man. No Touch he said. But I was in error. I agree. But I’m the guest. I was so shocked and surprised that he got mad at us. He should have apologized and thanked me for doing his job.
- Kelly (10/5): - Really good food and service in accomodating our needs. Not all staff understand English but they are all still very nice and helpful.
- Masami (10/5): 幸せの宿 - 2食共 お料理最幸。
- O (8/5): - 食事付きで次はとまりたい
- KAORI (8/5): 落ち着いたステキなお宿でした。 - お部屋は清潔できれいでした。 廊下やお部屋に飾ってある生花がステキで癒されました。 おふろも金の湯、銀の湯どちらも入れて得した気分です。 ただ、お部屋にあったコーヒーメーカーが上手く使えなかったのが残念でした。
- Jongho (10/5): 2.7인이 함께하여 행복했던 아리마온센 하나노 - 임신 7개월인 아내와 함께 숙박하였는데 직원분들이 매우 친절하게 대해주시고 시설도 매우 만족스러웠다. 아주 즐겁고 행복한 밤을 보낼 수 있어 감사한다. 올해 12월에 태어날 우리 첫 딸과 내년에 꼭 다시 오고 싶다.
- Verified traveler (8/5): - とても綺麗でした。 朝食だけ頂きましたが、理想的で大変美味しかったです。
- Chris (10/5): - Clean and Japanese traditional. A little far from station tho
- Siew Cheng (10/5): Amazing - Everything was amazingly good - service, check-in, onsen, serenity, room.
- Verified traveler (6/5): 3 - Not so good No transportation,no stores around
- L (8/5): - the property was very nice and clean, and service was good as well. Location is a bit far from the train station, but they have bus to take you and your luggage to the hotel, as long as you arrive before 6pm.
- Lon (10/5): - Checkin was smooth, they have bus service to move your legages before 6pm, and they always remember how you look like. the office has also served snack and tea during checkin.
- Verified traveler (10/5): - Attention to detail, very welcoming, small and intimate ryokan
- Verified traveler (10/5): - Very kind people. Great onsen. Close to the marketplace
- KA BO (8/5): - Good Location, Nice hotel and service. Elegant breakfast !! Quite place to stay!!
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