Acuarium Suite Resort

Location: Ensanche Isabelita, Calle 11, #5, Santo Domingo Este, Santo Domingo, 10508, Santo Domingo Este, DO

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 07:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Boat tours nearby
• Arcade/game room
• Free WiFi
• 24-hour front desk
• Terrace
• Garden
• Luggage storage
• Concierge service
• Picnic area
• ATM/banking
• Snorkeling nearby
• Scuba diving nearby
• Breakfast available (surcharge)
• Television in common areas
• Arcade/game room
• Safe-deposit box at front desk
• Multilingual staff
• Smoke-free property
• Wedding services
• Pool umbrellas
• Billiards or pool table
• Tours/ticket assistance
• Wheelchair accessible parking
• Free self parking
• Airport transportation - pickup (surcharge)
• Beach shuttle (surcharge)
• Pool sun loungers
• Boat tours nearby
• Banquet hall
• Wheelchair-accessible van parking

Rooms Available

• Apartment

  1 Queen Bed and 2 Twin Sofa Beds

  161 sq feet

  
  

  Club/Executive Level - internet access in the lounge

  Layout - Bedroom and living room

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Kitchen with refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Kitchen
  • Alarm clock
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Separate living room
  • No cribs (infant beds)
  • Bedsheets provided

• Economy Room

  1 Queen Bed

  Layout - Separate living room

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe; cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Alarm clock
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Separate living room
  • Free cribs/infant beds
  • Smoking and Non-Smoking
  • Bedsheets provided

• Family Room

  1 Twin Bed and 1 Queen Bed

  Layout - Separate living room

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Refrigerator and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Towels and shower

  Practical - Safe

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - No cribs (infant beds) available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Alarm clock
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Separate living room
  • No cribs (infant beds)
  • Bedsheets provided

• Apartment, 2 Bedrooms

  2 Double Beds and 2 Double Sofa Beds

  Layout - 2 bedrooms and living room

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Kitchen with refrigerator

  Sleep - Bed sheets

  Bathroom - Private bathroom, towels, and a shower

  Practical - Safe

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Private bathroom
  • Kitchen
  • Alarm clock
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Separate living room
  • Bedsheets provided

Guest Reviews

• Roberto (8/5): - La piscina y las habitaciones Personas fumando marihuana y andaba yo con .si niñas ,muy desagradable esa parte, los pasillos inundado con ese olor y el área de la piscina
• Mariel (10/5): -
• Kock (10/5): - 10 Heel goed❤️
• Fausto (10/5): - Everything Everything
• Allen (1/5): Don’t waste your time and money - Disappointing! Roaches and no hot water! Cleanliness! Roaches
• Duran (10/5): -
• Fausto (10/5): - Love everything Love everything
• Fausto (10/5): -
• KWAME A LUMUMBA (4/5): i went there for 7 days coming from FLorida. - I have been staying at your property for the past four years, and I am disappointed to say that I have not seen any meaningful improvement in the condition of the rooms or overall guest experience. During my most recent stay, I encountered several issues that made my visit uncomfortable: The room was not properly equipped for a resort-style stay. I specifically requested basic kitchen items, yet there were no essential tools available. I had to repeatedly call the front desk just to receive extra pots, and there was not even a cutting knife provided. I was assigned a first-floor room next to the pool area, where the music was excessively loud. I had to contact the front desk to ask that the DJ lower the volume. The shower malfunctioned while I was using it, which was both inconvenient and unacceptable. The lighting in the main room was inadequate, and I had to request that light bulbs be replaced. These issues reflect a lack of attention to basic maintenance and guest comfort. As a returning guest, I expected a much higher standard and noticeable improvements over the years. I hope management takes these concerns seriously and works toward improving both room quality and overall service. Despite my concerns about how the rooms are maintained, I must highlight that the front desk staff and security team are very nice and humble. They truly go out of their way to assist and make guests feel comfortable. This level of customer service is the best part of my experience and something I genuinely appreciate.
• Duggins (6/5): -
• Rivera (8/5): -
• Fausto (10/5): - Everything Nothing
• Fausto (10/5): - Everything Nothing
• PASCAL (7/5): -
• Florinda (9/5): -
• YOVANIS ANTONIO (10/5): - La piscina
• Sabrina (5/5): Too pricey for hotel that has only one AIR Conditioner - There was a pool Only one air conditioner which was in the bedroom. Living kitchen are super hot and the stove was not working.
• Carlos M (8/5): -
• Panamá (10/5): - El alojamiento La limpieza El personal Todo genial Todo
• Billy (9/5): -
• Edwin (10/5): -
• Chari Blanco (5/5): - El personal fue amable conmigo, muchas gracias por su asistencia. Deterioro del lugar, los baños, mucha bulla al rededor, las habitaciones todo lo de afuera se escucha, las puertas no son muy segura, bueno habitación que me tocó.
• Esmil (6/5): - Me gustó la habitación, muy cómoda el baño limpio todo bien No me gustó el precio tal vez fue un error mío pero calculé un precio y ya me dieron otro lo que pagué no me sentí conforme
• Williams (1/5): - The pool The TV was horrible I couldn't get a picture on any channel the maid came and cleaned my room and didn't change the sheets and took all the towels and didn't replace them I had to go ask for towels
• Jessenia Vasquez (7/5): -
• Heidy (7/5): -
• Gomez (1/5): -
• Sergo (10/5): It was very excited to stay there and I can’t wait to be back - It has a good environment like the trees Nothing
• OSIRIS (7/5): -
• Manuel (6/5): - El personal muy educado y muy amable El precio muy alto para ofrecer tan poco
• Johnpeter (10/5): -
• Reyes (8/5): - Si
• José A (8/5): -
• Emil (7/5): - Schöne Anlage mit Pool im Innenhof und grossem Garten. Gutes Restaurant. Freundliches Personal. Leider schon ziemlich gealtert und könnte eine Renovation gebrauchen.
• Att’Allah (5/5): -
• Wilken Samedy (6/5): -
• Luis (10/5): - everything was excellent
• Elvin (6/5): - habitaciones estaban limpias lo malo fue los apartamentos deben darle mas condiciones los toiles drenaje del chower luces que no prenden si no fuera por eso fuera un buen punto para la ser cania a la cuidad
• Marines (8/5): - Demasiado ruido en los cuartos cerca de la piscina. Los apartamentos atrás súper cómodos.
• José A (9/5): - El trato del personal muy servicial enespecialbademas de la comida que excelente 👌 👌 👌.
• Ramon (1/5): Slechter dan dit kan niet - Niks, corrupte zooi! Er beviel me totaal niks het was er slecht, vies, onvriendelijke en corrupt
• HECTOR (10/5): Es una espacio muy familiar - La piscina está muy limpia y mantenida con una buena temperatura La cena debe mejorar.
• Malary (8/5): -
• Malary (8/5): -
• Hugo (10/5): - Good Services
• Ingrid elizabeth (10/5): - I liked the location close to airport , malecon, aquatic park, and pizza place and not to far from colonial city
• Otoniel (8/5): - Is a great place, the stuff are very nice, i have been going back for several years, great location, not too fancy but nice place. My only suggestion will be make sure everything is working perfectly in the room before checking it I know things may happen but there are things that can be addressed before the guests check in. After this this is solve I will give 5 stars
• Lebron velasquez (1/5): -
• belkis blanco (10/5): - Excelentes instalaciones comodidad total
• Ernesto (2/5): - This is a noisy place.., looks like cantina, discotheque or any party place 16 hours a day, the Kitchen service and restaurant is so bad, the waitress are like mad all the times with bad mud.., they never smile, looks like angry girls., the only nice person is the security guards.,
• Maria (10/5): - The way of some of the staff was so amazing The jacuzzi need to repair
• Maria (10/5): - Everything is good The jacuzzi don't work
• Graciela (10/5): - The employee are really friendly and honest
• Omar (2/5): Very expensive - The staff Every is terrible
• Nathaniel (8/5): - Request 1st floor room 2 months in advance do to physical limitations did not receive one
• Christopher (10/5): - Fab spot
• Marines (8/5): - Personal muy amable!
• Errol (7/5): Good -
• Fausto (10/5): Exceptional - Everything Employee
• Christopher (10/5): - Love this place
• Michael (10/5): - My favorite place to stay I’m from America and it’s always good when I’m here
• Graciela (10/5): - Good place to stay.
• Graciela (10/5): - Everything clean, the employees nice , the property nice and clean, the pool excellent.
• Gladys (10/5): - The place is pretty. It is quiet. The staff very helpful. The food was delicious. The bathroom has no mirror. The bedroom was spacious, but was missing plug outlets. There is a hole on the wall for an outlet installation. The side lamps by the beds are missing outlets. One can plug your phone from the outlet behind the tv or the mini fridge in the room.
• Gissel (10/5): - Excelente
• Lanny (6/5): Pleasant -
• snarde (10/5): - nice place to stay
• Frankelly (8/5): - Necesita mantenimiento y mejora sus servicios.
• Elizabeth (4/5): - It needs some repairs, new mattress and cleaning
• Atl (10/5): Exceptional - I love everything good
• William (8/5): - Many visits to this location because of accessibility, kind and accomodating staff. A little older establishment but definitely works for my budget and needs. Thanks again
• Mathews (10/5): - Good stay
• Angel (3/5): Poor -
• Yahaira (10/5): - The property is beautiful but needs to upgrades.. the room are old and the bathrooms too. The kitchen closes at 11pm, so if you are hungry or want a beer after 11pm you need to go out. It is not a resort how is mentioned on the website.
• Israel (6/5): Need updated. No hot water. Very loud at night - The room was very old need to be updated. No hot water
• Sandia (6/5): Pleasant -
• Irma (10/5): - Everything was good and beautiful thank you see you soon 🙏🙏🙏
• Michael (10/5): - Cool place I love to come here
• Manoucheka (2/5): Never again I would not recommend this place or hotel to any of my business clients,friends,family. - When I got there I was put on the top floor with a baby no elevator and the room was hot only one AC which in the bedroom. I complained about it and I was move to another room which was no different than the first where only the bedroom had a decent AC and the location was in the back of the hotel felt like walking one mile away from the main hotel. The comfort was awful and the service was very poor. The commucation was very very poor. The internet did not reach in any of the rooms, if you needed to make a phone call you have to go toward the pool area or by the reception area. Mind you I am with a 16month old baby. It was horrible very very horrible the expectation I was expecting did not meet up, and I travel a lot to DR which is like a home to me, I've been through so many hotels and I have gone to this hotel before and this time it sucked. They need to clean up and I would not recommend this place to someone especially with children under 1years of age. I have my business in DR Everything was awful. I Would not recommend it to no one and I am a business woman. I have my business in DR and my clients are always asking me where is the best place to stay.
• Bénédict (2/5): Not bad, fix the internet, and teach staff customer service skill - The pool is awesome! Food is great and fresh No internet in the rooms and staff can’t help they tell you to stay by the pool if you need Internet. The bathroom was leaking water and filled up the whole apartment with water during the whole stay. They didn’t do shit!
• Rosse (4/5): Disappointing -
• Elliot (6/5): Pleasant - Atmosphere was going. One of waitresses was excellent. Food was also good. Staff is friendly. Suites need major upgrades . Furthermore, even though space is available in the suite, you renting they continue to charge for additional children.
• Michael (10/5): Exceptional -
• Rosalyn (9/5): Superb - Great value, friendly staff, close to the city center! Secure on site parking! I was charged $25 at day per child (2) on my first day. That was already included on my booking reservation. Music was too loud!
• Att’allah (2/5): I stayed here for 2 days and my stay wasn’t the best experience the staff is nice and very helpful but the rooms are hor - I like that it’s close to a lot of restaurants and clubs and also the beach The rooms are very outdated almost everything in the room is falling apart the WiFi is horrible it only works if you are outside your room or by the pool it really defeats the purpose of having WiFi at all
• Young (4/5): I didn't enjoy it as I thought I would. - The staff was very friendly and the garden was beautiful. The electricity repeatedly goes out, at one point it chip out like every five minutes through the night. The rooms that I stayed need to be refurbished.
• Julien (2/5): - I immediately checked out due to the accommodations
• Lewis (2/5): - The property did nor resemble the photos presented at all. The air was only allowedat a certain level which did not coom the room. Toilets keaked when flushed and ecectricity went down three times in two hours. There were four people with a multiple day stay. All four of us left within 3 hours.
• Atiba (8/5): I think for this price and location it is a great stay. Staff is friendly and helpful. - The pool was great and the bar service was excellent A little dated
• James (7/5): Good -
• Rocio (1/5): Bad - This place is the worst Rooms are soo old not clean no privacy staff is unhelpful Everything is horrible about this place don’t stay here
• Ana (6/5): Pleasant -
• Cristina (6/5): It was alright - I liked the comfortable bed That there wasn't any wifi in the bedroom
• Daniel (1/5): Ungrateful - Everything looks old and the bathrooms are very bad, faucets rusted and with very bad odors coming from the drain pipes
• Luz (1/5): Not worth it they need to upgrade lot of stuff the internet not good - The pool was ok The place was outdated. They only have air in the room. They hardly don’t have utensils to cook. If you want to bring any visitors they have to pay to go in the pool $13 apiece. That’s for kids adults are more. I won’t stay there again was a bad experience, it’s not worth the money. They have to do a lot of upgrading the manager. He has an attitude problem. They don’t work with you. They have a Jacuzzi that don’t work. They have a ping-pong table that don’t work. They have a pool table you have to pay for it I do not recommend it to nobody.
• Ortega (8/5): Very good -
• Ismael (10/5): Exceptional -
• dulce (2/5): - Ese hotel Es viejo y está muy descuidado las camas son incómodas es horrible
• Ortega (9/5): Superb -
• Marlene (3/5): Poor -

Photos