Castelsardo Resort Village
Location: Castelsardo, SS, 7031, Castelsardo, IT
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Indulge in massages, unwind at the private beach, and enjoy recreational activities at the outdoor tennis court and fitness center.
Culinary Delights
Savor delicious meals at the hotel's 2 restaurants. Relax with a drink at the bar/lounge or poolside bar.
Convenient Services
Benefit from wireless internet access, concierge services, supervised childcare, and shuttle transportation. Featured amenities include a 24-hour front desk and multilingual staff.
Castelsardo Resort Village - Where relaxation meets indulgence. Book your stay now and experience the ultimate seaside getaway.
Important Information
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to October.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- A car is recommended for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Fitness facilities
- Area shuttle (surcharge)
- Arcade/game room
- Hot springs nearby
- Boat tours on site
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Concierge service
- Wheelchair accessible
- Outdoor pool - seasonal
- Picnic area
- Fitness facilities
- Supervised childcare/activities
- ATM/banking
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Arcade/game room
- Scooter/moped rentals nearby
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Smoke-free property
- Wedding services
- Pool umbrellas
- Ecotours nearby
- Billiards or pool table
- Tours/ticket assistance
- Area shuttle (surcharge)
- Snack bar/deli
- Playground on site
- Rowing or canoeing on site
- Scuba diving on site
- Self parking (surcharge)
- Direct access to private beach
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Boat tours on site
- Hot springs nearby
- Private beach nearby
Rooms Available
-
Double Room
1 Double Bed
226-sq-foot room with a balcony/patio
Internet - WiFi
Entertainment - 22-inch LCD TV with digital channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and phone; cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Bidet
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- Balcony or patio
- Bedsheets provided
-
Quadruple Room
1 Double Bed and 2 Twin Beds
226-sq-foot room with a balcony/patio
Internet - WiFi
Entertainment - 22-inch LCD TV with digital channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Bidet
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- Balcony or patio
- Bedsheets provided
-
Family Triple Room
1 Double Bed and 1 Twin Bed
226-sq-foot room with a balcony/patio
Internet - WiFi
Entertainment - 22-inch LCD TV with digital channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and phone; cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Bidet
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- Balcony or patio
- Bedsheets provided
-
Triple Room
1 Double Bed and 1 Twin Bed
226-sq-foot room with a balcony/patio
Internet - WiFi
Entertainment - 22-inch LCD TV with digital channels
Food & Drink - Refrigerator
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Private bathroom
- Bidet
- Daily housekeeping
- Access via exterior corridors
- Blackout drapes/curtains
- Balcony or patio
- Bedsheets provided
Guest Reviews
- cheyanne50 (4/5): The good, the bad and the expensive - We went with easyjet on a half board basis. Not recommended. There are no facilities in the room so you have to bring your own kettle, water and drinks. You can get these from the bar but are a little expensive. You do get drinks with your meals though. We were there at the end of the season and although you could help yourself to most things the main meal items were served to us. It is a mediterranean diet which suited us but if you are expecting burgers and chips etc this is not the place for you.
The resort is not in Castelsardo but a couple of miles out. You cannot access Castelsardo walking down the road as there are no footpaths and you have to access by car or down a pretty hazardous track which is used by scramble bikes. They do run a shuttle bus and while we were there it only left at 10.30 and cost 12euros each for a return journey. You really need to budget for hiring a car which you can do in reception at 60 euros per day. Again very expensive but if you want to cover the 2,500 euro excess then that's another 20 euros, so in total 80 euros a day.
So onto Wifi this is 2 euros per day per devise so would highly recommend getting an e sim if you are not covered by your phone company for roaming. Take an extra towel for the sun beds. This is a 10 euro deposit with a 2 euro a day charge.
In the Welcome pack are there a list of 'do nots' so you feel a bit that you are back in school.
Easyjet do not tell you that if you have any mobility issues this is not the hotel for you. Its built on the side of a hill and if you book the easy jet sea view there is 8 sets of stairs, 3 slopes and over 100 stairs to get to the restaurant for your food. The room was also very beige. The view from the room is amazing but you do not get any sun on your balcony.
If you are a keen hiker with a good pair of walking boots and set of sticks and love a well balanced healthy diet this is so the hotel for you. But please budget for all the extra's that you will encounter.
- 836donatellap (10/5): Heaven - I was shocked with the room 601 the view of a dreaam ,i Hope i can come back next season
The staff are wonderful
Room so clean
First night they brought me a bottle of wine for free 😍😍😍
- F3699TRcinziaf (10/5): I sugest - i really sugest this hotel so clean ,5 nights like in heaven with a room sea view
reception very helpfull
the bar with an amazing sea and swimming pool view
- odiona2025 (10/5): Wonderful stay - I had an amazing stay, the sea view was wonderful, the staff was helpful specially the reception.
it was 3min to go to the beach
I suggest
- 681carloz (10/5): Beautiful stay - We spent a truly perfect weekend as a couple. The property Is welcoming, well-maintained, and very clean. The atmosphere Is relaxing and romantic, ideal for taking a break from the Daily routine. The staff was extremely kind and Always available, making us feel cared for from start to finish. The location Is eccellent for exploring the surroundings, while still offering peace and privacy. Breakfast was abundant and of great quality. A stay we highly recommend.
- niaza80 (10/5): An amazing experience - I have been here a weekend of September alone. It was an amazing experience! I had got a room with sea view and also the staff of the hotel was very kind. The restaurant was very good and also the staff of the bar. Im sure I will back again.
- ninanL6968CD (10/5): Fantastico - Wonderful landscapes and friendly and knowledgeable staff. Reception staff always ready to help us with all our requests. We can't wait to visit you again
- suzannefH4045RO (2/5): Poor poor poor - Where to start….. the holiday was to celebrate my husbands 60th birthday. He wrote to the hotel asking for a room upgrade which they said would be €15 per night to have a balcony and sea view. We said that was acceptable and they said it could be done when we check in.
Guess what?….. on arrival there was no upgrade available. They said to try again tomorrow as the hotel was full. We asked about parking to be told it was €12 per day, We said OK thanks we will take that…..ohh. It sorry the parking is full, you will have to park on the road. So not a great start which set the tone really especially as they were quite rude about the whole thing. Basically they just wanted us to go away.
We checked into the assigned room which was plenty big enough but just had a window that gave out onto a wall. No view at all.
Dinner was buffet only (there is no a la carte option). The buffet is a served buffet for the main (I.e. the staff serve to your plate). One meat option and one fish option, vegetables and potatoes. Then there was a choice of 3 types of pasta typically one fish, one meat and one veg. There was a salad bar but to be honest very disappointing. Just to mention we were there on a half board basis. There were soft drinks from a machine and a section where you could self serve beer, white or red wine.
The views from the terrace by the restaurant were excellent .
Note this hotel is built into the hill side with a few levels; it is not suitable for less able people, wheel chairs or prams.
The pool has about 70 sunbeds good luck with getting a bed. Guests come out early to bag a sunbed but there is nowhere near enough.
The walk to the beach is down the hillside and it is pleasant enough but no toilets and no refreshments so once there if you need either of those then it is a tough trek back up to the hotel. The hotel does provide sunbeds on the beach but expect the assistant to ask for it back at 6 ish as that’s when he finishes !!!! Remember sunset is about 8:45 so people may wish to stay on the beach until 7:00 or 7:30.
We checked on the room situation the next day and were again rudely fobbed off. I mean it wasn’t that we wanted a free upgrade we were happy to pay.
On check out we went to reception and said we are checking out. He asked what room and presented us our bill. No question to ask if we had enjoyed our stay, no safe journey, no we hope to see you again. Just plain bloody rude!
Other guests were predominately French with some Dutch and some east European; no other English guests.
Location is about 1 1/2 hour drive from Olbia Airport . A bit of a trek to Castelsardo itself so in essence remote.
Would I recommend ? Absolutely not……Stay clear and go somewhere that understands customer service and will appreciate your custom /money.
- Traveladdctd (6/5): Beautiful view, Abdou and the singer 5* - Our stay was pleasant. We didn't expect much because we read the reviews beforehand. We were lucky since we didn't stay far from the restaurant and bar and our room view was amazing. It's indeed a shame that the all inclusive is not quite all inclusive, we went with corendon and we only had drinks until 10pm and even so there were limited choices. The French stuff has different conditions and even their own party. It's a bit weird to be honest, I have never been in a hotel/resort that the guests were separated to different entertainment areas. You should take a look into that.
Now.. when it comes to staff, most of them are nice. A big thank you to Abdou from the animation team and to the singer (I'm sorry I forgot his name). Abdou was really energetic and fun in the game nights and he has an amazing life story. Thank you for making our stay even better!
- muhammadmP3047KR (10/5): Amazing 😻 and have a good experience there - I’ve been there with my family for almost a week, absolutely amazing!
Beautiful panorama, Castelsardo is amazing!!
All the staff is so nice and gentle
I will recommend it to everyone
Specially the bar(Barmens,Vitorio ,Aurura
Marika )very cooperative and welcoming outside view is absolutely amazing
The staff on the reception is very welcoming and cooperative and can guide you with anything you want
Recommend to everyone ❤️❤️
- Curiosity11060669264 (4/5): Not good! - Staff is not really nice. When coming they tell you all the extra costs there will be (like paying for towels at the pool, wifi and 15eu taxi to the boring village). Parking also costs extra, so just park down the road. The place is not walkable at all. Lots of stairs. Food is dramatic. Worst pizza ever was here (in italy!) and on top of that me and my girlfriend became sick because of the airconditioning. Only nice thing is the view.
Dont go here!
- 894gom (6/5): Unhappy - The staff at the desk were verry nice and very considering when needed.
THANK YOU!!!!
And for that I give a better note 👆
Nice animation team. .
Not too much animation though.
Catering team was fine verry rapide and there to help. .
Manager of the catering team *Sergio* not nice at all , we could hear him yelling at the staff in the kitchen all the time and the tension in the air was odd when he was around
+++ while me and my wife went to thé pizzeria one night he even yelled at my 15 year old son "for nothing" when he went alone to the resteraunt.
The food was ok but i wouldnt order out even if it wasnt free.
The place is beautiful but it’s time to restored quite a lot of things... .
Especially the *salt water* pool this not agreable at all. .
Also the hand railings on the stairs are either inexistant or falling apart and make useing the stony oddly shaped stairs very dangerous. .
Hope your in shape cause its à Mountain to climb every day.
Not to mention the stone tiles around the pool that are breaking and sharp on the feet.
++ The little blemol who broke all the note for me 😑
we found a familly of cats living on the resort who are dying of thirst and hunger.
We asked the staff and they informed us that they recognize the small family of kittens.🧐
But there was one who died last month, so they gave up on the other five... ☹️
So we ended up feeding them 3 times a day during our entire stay 😧
I will try to reach the associations that might be able to help when i get home.
If you are there please feed the kittens they are near the left side of the pool 1 flight of stairs down on the left.
Good stay but I remain unhappy and wont come back.
+ I think of the poor kittens as i leave.
Dont forget to bring water cause its not free an not drinkable from the tap.
Cdt. Jay
- Scenic06872696098 (10/5): Super resort - You are a super animator, Gaetano. Also cleaned Every day. Food is magnificent. Had a wonderful time. You can see the sunrise, and the sunset. Every evening animation and a good single. We Will certainly come back Here. Made a Lot of good friends too here.
- che_nak2024 (10/5): Lovely hotel - Very nice hotel. Nice staff. Great drinks and food. Right besides a beach. Has very nice views of the sea, the city etc. Very beautiful all around. Has animation everyday in both English and French. Pool is cold but very refreshing on a hot day. Make sure to bring your hiking shoes when going for a walk. The resort has a lot of stairs so if you’re not mobile this might not be the hotel for you.
- Thomas Jens (10/5): Top Anlage mit gutem Service. Viel Treppen - Sehr schöne Anlage, gutes Preis- Leistungsverhältnis. Der Service ist top, Personal stets bemüht, alles sauber zu halten. Es gibt ei gutes Angebot an Essen zum Frühstück und zum Abendessen. Jedoch muss man viel Treppen steigen, da die Anlage in einem Felsen hineingebaut wurde. Der hoteleigene Strand ist etwas klein.
- Verified traveler (6/5): - To start with, the beach which one sees on the hotel's promo pictures is 1) not easily reachable (the hotel is up on the hill and no way to reach it by car from elsewhere!) and 2) very small and inconvenient. We used it only once, and went with the car to other beaches (not in the nearby, though). The hotel amenities are fine but a renovation wouldn't hurt. The hotel's own (read: awkward) full board / all inclusive policy is something to be aware of in advance (especially as regards the uses of the bar after 10pm and what's included and excluded from 'all' inclusive). The food itself was rather average (in terms of quality and choice), though the restaurant personnel was really kind and cheerful. The selection of desserts was utterly scarce (meaning one type of a so-so dessert for the dinner). Breakfasts weren't energising either: aged croissants can't just be served. In general, recommendable only with regard to a relatively low price for the stay and only if one doesn't have big plans for beach life or fancy food.
- Yavuz (6/5): - Die aussicht ist Super und fasst nicht zu Topen ! Gute Parkmöglichkeiten auf der anlage für 12 euro am Tag oder Gratis vor dem eingang nach verfügbarkeit ! aber leider ist die anlage Stark in die jahre gekommen und das sieht und merkt mann an jeder ecke ;-( und das All inklusiv ist wirklich nicht den namen wert " Sorry " Bier, wein, Cola,sprudel, Kaffe, tee und ein paar säfte sind als getränke von der Maschine zu zapfen ? und das schmeckt mann leider auch ;-( Wasser & Bier schmeckten da noch am besten alles andere ist absolut ungeniesbar ! Nicht mal der Kaffe aus dem Automaten sind mit genuss zum Triken geignet. Das essen war Gut und genügend abwechslungsreich ( aber Bitte an alle Türkei - urlauber die das All inklusiv dort gewonnt sind ) es ist nicht mal annähernd das was ihr von dort gewohnt seid ;-) wenn ihr das erwarten dann werdet ihr definiv entäschtwerden ! den sogar ein einfacher Toast schlägt mit 5 euro extra bezahlung zwischen Frühstück und mittagessen zur kasse ;-( .......usw. für 3 bis max. 5 tage ist dieses Hotel akzeptabel aber wer länger Bucht .... naja. lasst euch Bitte nicht wie Wir von den tollen Bildern Täuschen den diese geben nicht das wieder was ihr vor ort sehen und erleben werdet ! das Personal ist aber super und auch sehr freundlich und macht die Manament fehler des Hotel etwas erträglicher ( danke auch an Andrea von der Reception der und sehr geholefen hatte in allen fragen ... ) auch die Damen und Herren vom Service die wie Fleissige Bienchen....
- Walter (2/5): - Schreckliches Essen - hatten Vollpension und sind auswärts gegangen…Frühstück sehr mager…zocken einem für alles extrageld ab…Pool Animation 7eur / Tag ???? Die Animation war dazu noch schrecklich
- Jennifer (8/5): - La vue est magnifique
Les logements propres
Le personnel à l'écoute
Et les animateurs au top
Par contre il faut une voiture sinon c est compliqué de visiter les environs
- Nathalie (10/5): - Personnel très sympathique dans tout le hôtel. Chambre très bien mais pas assez de pression sous la douche. Restaurant parfait. Attention aux vols de serviette quand elles sèchent.
- Jennifer (2/5): - Do not go here, they nickel and dime you throughout the stay. Pool towels, there’s a charge per person per day, same with the internet and it doesn’t even work. The all inclusive is a joke and is only available during certain times of the day. The staff is unhelpful and kitchen staff clearly did not want to be there. There was a huge dead horsefly in the salad and then on the buffet for the entire service. No one bothered to get rid of it. The place has so much potential but the management is clearly lazy. The pool closes early for no reason. Rooms are basic but there was a clump of hair when we arrived in the bathroom. On the second day we didn’t have water to shower and that was the final straw. We ended up checking out early and paid for another hotel because it was such a poor experience.
- Manh Hai (10/5): - I was a bit weary as this resort had quite a few bad reviews but I must honestly say that I had an excellent time with my girlfriend for her birthday. The staff were very pleasant (especially our host Camilla) and the facilities and activities were great. The scenery was breathtaking and the resort was only a 5 min journey to the nearest town which was beautiful. The most enjoyable thing about this resort was definitely our rooms with the spectacular views from our balcony and the swimming pool.
I highly recommend this place,
- Verified traveler (10/5): - Personale molto gradevole,
- ALAIN (8/5): - deux journées de détente dans cet établissement bien situé en bord de mer
- Verified traveler (8/5): - Camere pulite, cuscini un po’ duri quindi scomodi. Il cibo a pranzo e cena da migliorare
- Kari (8/5): - Resort molto bello, spiaggia semi privata con una salita un po’ faticosa ma ti abitui.
La stanza che abbiamo richiesto aveva vista mare con supplemento, peccato per l’altissima umidità che aveva, per darvi un’idea i vestiti delle valigie erano umidi e dopo giorni iniziavano a puzzare. Cibo per essere un 4* sicuramente non all’altezza, personale di sala non sempre cortese soprattutto il maitre.
Piscina grande e spaziosa ma lettini non a sufficienza per tutti gli ospiti (stessa cosa per la spiaggia).
Animazione moderata (io alzerei un po’ di più il volume e varierei le canzoni che ogni giorno si ripetono sia in piscina che la sera).
Una nota particolare all’animatore Salvatore che con la sua energia, entusiasmo e simpatia ha conquistato me e il mio compagno.
- Verified traveler (6/5): - Sehr schöner Pool und Blick über das Meer. Drei Tage gewartet, dass jenand den Safe öffnet. Beim Check in eine halbe Stunde gewartet.
- Verified traveler (2/5): - Ha cancellato la mia prenotazione senza un minimo di preavviso, sono venuta a conoscenza del fatto solo durante il check in
- Verified traveler (6/5): - Zimmer war sehr laut, hellhörig und All incl. Gäste nehmen keinerlei Rücksicht. Liegen am Pool werden früh morgens belegt
- Carlo (8/5): Bellissimo panorama - Villaggio situato sulle pareti di una baia, davvero bella la vista sul mare! Dalla piscina, davvero bella, era possibile vedere Castelsardo, il quale dista dieci minuti di auto! È un hotel forse più adatto per divertirsi che per rilassarsi dato che spesso vengono organizzati giochi dagli animatori o viene messa musica. L'unica nota negativa è il fatto che arrivati in piscina quasi tutti i letti erano occupati e nessuno degli animatori, quando abbiamo chiesto se un letto dietro di loro fosse occupato, ha pensato che sarebbe stato gradito farci sapere che erano disponibili altri lettini dentro un magazzino... A parte questo tutto ottimo, a parte la mancanza di crema spalmabile al cioccolato per la colazione.
- Verified traveler (6/5): gradevole - struttura bellissima,da migliorare pulizia delle stanze e cibo , a mio avviso troppo improntato agli ospiti stranieri .
- pacman (6/5): Hotel con strepitosa vista sul mare - Hotel con vista mozzafiato, per essere classificato 4 stelle manca di alcuni standard: colazione a buffet....una grossa delusione, cura dei giardini scarsa, pulizia camere troppo veloce...
- Roby (8/5): Report sul mare - Resort sul mare. Piscina molto bella. Buona la colazione e la cena. Polizia della Camera non eccezionale
- pascal (10/5): - cadre idyllique
- Verified traveler (6/5): Ein Super Meerblick.... - Das Hotel hat einen wünderschönen Meerblick. Wir hatten ein Superior Zimmer mit Palmen vor dem Balkon, was uns einen sehr romantischen Blick zum Meer erbrachte.
Die Auswahl beim Frühstück war o.k. Dem Hotel fehlt etwas die Liebe zum Detail........ansonsten gibt es nichts zu mäkeln.
- Verified traveler (6/5): Great location with an amazing view! - The staff and the view make up for a lot in this hotel.
The location is amazing and this little village is very cute and nice.
But the hotel it's self is like you stepped up in the 70's! Very old and the facilities are very poor. The rooms are basic and again very old but as mentioned the view is great!
Super friendly and helpful staff they make this hotel a nice place :)
- Carisa (6/5): Hotel on the rocks - nice view to the sea and the little town Castelsardo. Pool, but no access to the sea. Very nice breakfast. In some parts may be a bit out of time.
- Verified traveler (8/5): - Buffet colazione, pranzo e cena buono ma non eccellente! C'erano 3 primi e tre secondi caldi, con il cuoco che serviva le porzioni, molto ma molto ristrette... dovevamo fare il tris più volte per avere una porzione decente
- Roberta (6/5): Bel resort ma... - Il posto é bello, gode di una piscina meravigliosa, spiaggia attrezzata e molto bella, la vista del tramonto da li ê uno spettacolo! Le note positive sono lo staff, davvero cordiale (a parte una receptionist che é mezza rimba), e l'animazione sempre presente. Le stanze non sono malvagie credo peró che alcune meritino una sistemata, e non sarebbe male avere un doppio cuscino visto che quello dato é troppo piatto per chi soffre di cervicale
La nota dolente a mio parere é la cucina, non è il massimo. Riso e pasta stracotti, antipasti al buffet lasciati un pó li alla cavolo, cene a tema che non sono a tema, tipo cena di pesce ma ti mettono la pasta alla carbonara... un pó perplessa.
Nel totale come posto non é male, consiglio peró noleggio auto o moto per spostarsi perché é lontano da tutto e a piedi non ci si puo spostare.
- Verified traveler (10/5): - Tutto bellissimo sia l'intrattenimento che la vista e la location abbiamo passato veramente una bella settimana
- Verified traveler (2/5): disappointed... - Nice view from the room but that's the only good point that I can say. The staff is very unfriendly, the hotel is very old and is no longer worth the 4 stars. The eat is horribel... the location of the restaurant isn't sympathetic, the food quality isn't good and the breakfast in the morning seems like a distrubtor of food. Everthing is in plastic packaging.
I ask the hotel to make me an offer, like cancel the half pension, but the mangerin was stubborn and unfriendly. We leave the hotel 2 day's earlier due to dissatisfaction. The hotel staff didn't ask the reason for our early check-out.
I go never back in this hotel and I do not advise it to anyone.
- DR (4/5): Nice hotel beautiful view - Stanza non restaurata molto BASIC con mobili distrutti
Le foto di expedia che mostravano la camera non corrispondevano a quella che mi è stata assegnata
Direttrice estremamente gentile e disponibile
Personale cortese
Vista splendida sulla baia di castelsardo
Piscina carina
- Laura (8/5): Bella vacanza - Siamo stati molto bene. Location stupenda. Spiaggia bella (baia ostina)raggiungibile anche a piedi per chi ha voglia di camminare 5 minuti, altrimenti servizio navetta ad orari prestabiliti (mai preso). Camera comfort molto carina,ristrutturata, con veranda. Consiglio di prendere questa tipologia di Camera. Ristorante buono e abbondante a buffet. Animazione buona in spiaggia ed in piscina, anche per bambini. Bella piscina di acqua salata. Villaggio con molte scale, non adatto a persone con scarsa mobilità. Nel complesso bella vacanza.
- Anna (4/5): I do not recommend this hotel - We've been disappointed of the hotel directly on arrival. We paid for a Sea view room and we get a partial sea view room. The person on the reception informed that there is no more available rooms with direct view, but that instead they will give us a renovated room ( I'm wondering how are non-renovated rooms, because our room was clean, but all furniture and decoration was old and not renovated at all. They still have old keys to open rooms, quite strange for 4* hotel, it was not practical at all. Breakfast was fine, staff in the restaurant were very nice. We loved swimming pool with salted water ( but have to come early to get deck chair). Animation in the evening was nice, but only in Italian, so not interesting for people who do not speak Italian. Finally we only slept in this hotel and didn't use any activities and preferred to go outside the hotel. Comparing to another 4* hotel we stayed in Sardinia before this one, I would say this is rather 3* hotel and not 4*
- Isabella (10/5): Ci ritornerei :) - Camera comfort vista mare...bellissimo panorama, stanza pulita e spaziosa. Piscina bellissima, animazione discreta. Cibo buono. Lo consiglierei;)
- Paolo (8/5): Buon ritiro per visitare la sardegna del nord - Buona la sistemazione anche nella camera standard che seppure essenziale e un po' datata gode di un panorama mozzafiato a contatto con il mare e con tramonti unici. Grande disponibilità e cortesia di tutto lo staff e cucina buona con molte varianti. Unico piccolo difetto gli scalini da salire per recarsi al ristorante e agli altri servizi ma il panorama di cui abbiamo goduto ha compensato questo piccolo sacrificio. Ottimo il rapporto qualità-prezzo. Abbiamo passato una bellissima settimana.
- Verified traveler (4/5): Maximum two stars, overpriced for the service - Rooms: very poor, broken tiles, very outdated bathroom, room, bed,... A/C above the main door of the room and not in the bedroom, ...
Food: poor. Very poor breakfast, not so rich other meals, no notes on what the dishes were and contained, that was very annoying. Not consistence in payment.
Staff: very nice and friendly, often giving useful information
Entertainment: very disappointing. Low level jokes, definitively not appropriate for kids. Disappointing adult evening entertainment, Never translated, always aimed at Italian guests. Nice baby dance but that's about it.
Hotel overall: no lift anywhere, absolutely not a place for people with strollers, or disabilities.
Hotel beach: small but cute, sand and stones. Bring swim shoes
Pool: very nice, but without windy-proof umbrella! Very often the umbrella were closed
- Tom (10/5): Sehr schöne Anlage, mit träumhaften Ausblick - Perfektes Resort für den Aufenthalt mit Kindern.
Es wird sehr viel Animation geboten.
Super nettes und hilfsbereiches Personal!
- Ana (4/5): No lo recomiendo - Nos hemos alojado en este hotel porque nos cancelaron la reserva de otro que teniamos en Palau y al mirar con pocos dias de margen solo me quedaba esta opcion. Decir que el nombre de resort no corresponde con el tipo de hotel. Supongo que es porque las habitaciones son en edificios de planta baja. Eso si la que nos tocó estaba reformada. Una pena la limpieza pues de las tres noches que estuvimos solo se limitaron ha hacer la cama, y la impresion que me dio es que las pobres mujeres no daban a basto.Nada más llegar nos impusieron una tasa. Le dije que donde estaba especificado y La chica de recepción solo me enseño que cobraban 4€ por persona y noche por usar los servicios y porque lo decia ella. Ya que no salia nada especificando que servicios eran. Asi que con un niño de10 años como le dices que no puede usar la piscina. Se nos quedo cara de poker ya que nos cobraron una barbaridad por ser agosto y encima la tasa.....sinceramente no usamos mucho los servicios del hotel ya que hacíamos excursiones y solo pisamos la piscina 2 mañanas a la playa ni fuimos. A la animación nocturna tampoco. A su favor diré que agradecemos al personal de mantenimiento y un chico de recepción la ayuda que nos prestaron por un contratiempo que tuvimos con el vehículo. No lo recomiendo pues si habéis estado en hoteles resorsts con este os llevareis una decepción ya que no cumple la expectativa.
- titie (6/5): Sympa mais pas un service 4 étoiles - L'endroit est super et les chambres sont correctes et propres. Par contre le personnel ne parle pas forcément anglais alors que c'est nommé sur leur site. Le personnel de réception ne m'a pas montré les infrastructures ni accompagné à la chambre. A la fin du séjour, la personne m'a remboursé le solde de ma carte et m'a dit c'est bon s'est fini sans même me demander comment s'est passé le séjour. Le petit déjeuner bon mais pas de viennoiseries fraîches. Pas de WiFi dans les chambres. Séjour sympa mais les services pas à la hauteur du prix et d'un 4 étoiles!
- Verified traveler (8/5): Perfecto para relajarse - Hotel situado encima de una playa estupenda. La recepción y restaurante un poco antiguos pero las habitaciones remodeladas, grandes y comodas. Vistas increíbles.
- Verified traveler (4/5): - Hotellet hadde dårlig evne til å håndtere mangler ved innsjekking, noe som gav et dårlig start på oppholdet. Beliggenhet og utsikt var god. Hotellets egen strand var i en idyllisk vik nord forhotellet, uten særlig mye andre folk og uten selgere. Ypperlig for snorkling. Bassengområdet ok, men måtte betale ekstra for adgang til dette. Vår leilighet lå heldigvis vekk fra bassengområdet hvor det ble kjørt kveldshow på italiensk. Halvgod all inklusiv mat. Grei størrelse på rom, men noe utdatert utstyr. Store nivåforskjeller på hotellområdet, trang atkomst og begrenset parkeringsmulighet ved rom.
- Verified traveler (6/5): Luogo bello ma... - Il resort è molto bello vista stupenda e anche la animazione ma le stanze sono pessime con arredamento anni 60, troppe scale e pessima accoglienza. Nessun tipo di aiuto per quanto riguarda il trasporto bagagli. Personale non preparato ad accogliere il turista. Ma per la bellezza del posto consiglio a tutti di andare a Castelsardo.
- Roland (10/5): Ein Traumurlaub!!! - Der Urlaub im Castelsardo Resort für 2 Wochen diesen Sommer war ein Traum!!!
Hier gibt es überhaupt nichts zu kritisieren, im Gegenteil!!!
- die Anlage ist ein Traum: die Zimmer sehr schön, gepflegt mit traumhaftem Meerblick, Ruhe und Erholung pur! Der Pool liegt wunderschön mit Panoramablick, der Weg zum Strand ist auch nur max. 5 Minuten und wunderschön
- das Service ist in jeder Hinsicht sehr gut, vom KellnerIn bis zum Zimmermädchen sind alle ausnahmslos freundlich, zuvorkommend und hilfsbereit!! beim Frühstücksbuffet gibt es ALLES (was bitte kann man da kritisieren?)
- die Animation ist sooo toll! An dieser Stelle ein ganz großes Lob! Wir mögen das eigentlich gar nicht, aber dort hat es uns so gut gefallen! Das ganze Team so bemüht, wir hatten so einen lustigen Urlaub dadurch, danke!
- das Hotel ist schon etwas älter, aber die Comfort Zimmer neu renoviert und sehr schön und obwohl der Speisesaal älter ist ist alles sehr gepflegt
- Ich finde es wirklich beschämend,wenn sich jemand über dieses Hotel beschwert! Für uns war es ein wunderbarer Urlaub und die Umgebung und der Meerblick sind unbeschreiblich!!!
- veronica (2/5): Ikke 4 stjerne resort - Det var ok men det er ikke en 4 stjerne resort. Ikke en gang 3.
Værelse var ok men alle fælles område trænger til renovering.
Meget begrænset adgang til poolen: fra 9:00 til 13:00 og fra 15:00 til 19:00. Samme for shuttle til stranden.
Morgenmad var ok.
- Gerald (8/5): mit wenigen Ausnahmen top - Erschreckend,dass in Italien das Personal keine Ahnung hat wie man den Fernseher so bedient dass man ein Fussball EM Spiel sehen kann.
- Verified traveler (8/5): außergewöhnliche Lage - Das Hotel liegt ruhig in der Nähe von Castelsardo; etwas in die Jahre gekommen, aber sauber. Tolle Lage am Berg mit herrlichen Ausblicken. Service im Restaurant sehr gut. Leider wurde unsere Minibar nicht aufgefüllt. Essen hingegen war reichlich und geschmacklich prima.
- Priska (6/5): Zimmerzuordnung nach Raucher und Nichtraucher - Hatten Pech das neben uns ein Raucherpärchen war. Was die halbe Nacht gehustet hat immer wieder draussen zum Rauchen war, dabei Stühle gerückt und gesprochen hat. Der Rauch voll in unser Zimmer kam. Zudem am Tag ihrer Abreise so früh aufstehen mussten und auch da Null Rücksichtsnahme. Frühstücksbuffet für Schweizer mager. An der Bar gab es Mittags wenig Auswahl von Snacks. Vielleicht auch weil Saisonende? Dafür war die Aussicht vom Zimmer und überall her super und die hauseigene Lagune der Hammer. Schnorchelausrüstung nicht vergessen. Essen in der Umgebung ist das Baga Baga zu empfehlen.
- Verified traveler (6/5): - Ständig Musik am Pool; lautes Abendprogramm jeden Abend an der Bar bis ca. 23 Uhr. Essen im Restaurant nicht besonders und überteuert. Restauranträumlichkeiten uneinladend.
Zimmer geräumig und sauber, großer Balkon, Blick auf das Meer.
- Verified traveler (8/5): piacevole vacanza - Abbiamo soggiornato in questo resort dal 24 al 27 Agosto. Complessivamente è un posto carino, il villaggio è piccolo ma molto accogliente. Ci sono un bel pò di gradini....ma in compenso si gode di un magnifico panorama. Ottimo il ristorante a buffet, bellissima la piscina e bravi i ragazzi dell'animazione che si fanno in quattro per non farci annoiare!!!Voto 8.....
- Verified traveler (8/5): gli occhi nel mare - un panorama spettacolare e la massima indipendenza sono le qualità migliori
ottimo il servizio in camere e buona la colazione, più di quantità che di qualità, con l'orario un po troppo ridotto (chiusura alle 9.30...)
non posso giudicare i servizi giornalieri perchè la posizione geografica è talmente invitante che per tutta la settimana del soggiorno abbiamo girovagato per l'intero nord dell'isola
- Martyn (8/5): Castelsardo - Fantastic Small hotel. The food was plentiful and of good quality. The staff were exceptionally friendly, attentive and helpful (Especially Francesca). The animation team were hard working without being OTT. I would have no hesitation to returning to this hotel.
- marcelle (6/5): Really good holiday - Would recommend to everyone!! Really good experience, good staff!!
- Amit (6/5): Great View from room, room OK - Just a average resort in all aspect from staff to service to quality and cleanness of room, location aspect may change from the aspect of stay. romantic getaway is good because of it remoteness but nice beach is miles away, poor hotel beach.
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