Saletoga Sands Resort & Spa

Location: Main South Coast Road, Matatufu, ws

Star Rating: 4 Stars

Property Type: Resorts

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Packed lunches
• Currency exchange
• Chapel/shrine
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Kids' outdoor play equipment
• Evening entertainment
• Entertainment staff
• Paid WiFi
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Shallow end
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Thermometers for guests provided by property
• Broadcast Live sport events
• Happy hour
• Supervised childcare/activities
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Snack bar/deli
• Snorkeling on site
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Water park access (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Private beach nearby
• Fitness facilities (surcharge)
• Internet access
• Games
• Housekeeping on request
• Concerts/live shows
• Clubhouse
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Fishing nearby
• Health or beauty spa nearby
• Swimming nearby
• Water sports equipment
• Water tubing nearby
• Beach club nearby (surcharge)
• Beach toys
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Bulk dispenser for toiletries
• Pool toys
• Paddle boating nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Matai Villa Suite

  1 King Bed

  560 sq feet

  
  

  Internet - WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV and DVD player

  Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and free toiletries

  Practical - Desk, safe, and iron/ironing board (on request); cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • DVD player
  • Private bathroom
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided

• Hotel Room

  1 King Bed and 1 Twin Bed OR 3 Twin Beds

  431 sq feet

  
  

  Internet - WiFi 25+ Mbps

  Entertainment - 32-inch flat-screen TV and DVD player

  Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Grab bar near toilet

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • DVD player
  • Private bathroom
  • Electric kettle
  • Room service (limited hours)
  • Daily housekeeping
  • Ceiling fan
  • Free cribs/infant beds
  • Bedsheets provided

• King Room

  The double room features air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a walk-in shower.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Family Bungalow with Lagoon View

  Featuring a private entrance, this air-conditioned bungalow consists of 2 bedrooms and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with sea views, this bungalow also provides a tea and coffee maker and a flat-screen TV. The unit offers 3 beds and 1 futon.

  Max Occupancy: 5 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Exclusive Villa - Adults only

  This air-conditioned villa is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower. Featuring a terrace with garden views, this villa also offers a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Private bathroom
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Additional bathroom
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Pool towels
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Villa - Beach Front

  This beachfront villa features a handmade traditional thatched roof, a timber deck and a bathroom with stone basins and vanity bench tops. It includes a flat-screen TV, DVD player and tea/coffee making facilities. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Bungalow With Lagoon View

  Featuring a private entrance, this air-conditioned bungalow is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. A seating area with a flat-screen TV, a tea and coffee maker and a terrace are featured in this bungalow. The unit offers 1 bed and 1 futon.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Tile/marble floor
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Villa

  This villa features ocean views, a handmade traditional thatched roof, a timber deck and a bathroom with stone basins and vanity bench tops. It includes a flat-screen TV, DVD player and tea/coffee making facilities. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Family Villa

  This villa features a balcony with beautiful ocean views, a handmade traditional thatched roof, a timber deck and a bathroom with stone basins and vanity bench tops. It includes a flat-screen TV, DVD player and tea/coffee making facilities. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).

  Max Occupancy: 5 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Honeymoon Bungalow

  This room is perfect for honeymooners and provides a bottle of Champagne, flower arrangement, bed designs and 2 Lavalava (Sarongs) on arrival of a minimum of 5 night stay. It features a balcony with beautiful ocean views, a handmade traditional thatched roof and a timber deck. The bathroom has stone basins and vanity bench tops. It includes a flat-screen satellite TV and tea/coffee making facilities. Please note that there is no capacity for additional guests.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • DVD player
  • Fan
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Additional bathroom
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Pool towels
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• CAROLYN (7/5): - Breakfast was excellent and included. Room was comfortable. Outside shower was great. Family orientated ( lots of kids) and quite noisy. Not what we like. Not much nearby, so you are bound to eat at the resort, no microwave or other options. No free WiFi that works in your room.
• Carol (8/5): -
• Luis Esteban (10/5): -
• Sandi (10/5): - The close proximity to the snorkelling beach and the ease of dining, pool, and spa. We didn't have to walk far Absolutely nothing
• Kimberley (10/5): What a great resort! Staff were extremely friendly and went above and beyond. Great amenities and close to tourist attra - Extremely friendly staff, great amenities and close to attractions.
• sharlene (10/5): - Food and spa Building noise at time although understand need to progress
• Costandinos (10/5): Loved everything about the resort. - Fantastic location next to the beach
• Lynley (8/5): -
• Catherine (10/5): A slice of paradise, with all the comforts - The whole facility is outstanding and well laid out. The gardens are just beautiful, the beach’s are easy to get to, with a boat shed providing snorkelling equipment, kayaks and standup boards, piers and the most incredible sunsets in the world. The staff just top it off, warm friendly and accomodating. The villas amazing, loved the outdoor shower!! Nothing it’s perfect!
• Sarah (10/5): - Snorkeling. BBQ buffet night. Friendly staff. Breakfast. Pool area. Construction noise as new units being built.
• Robyn (7/5): - Lovely pool. Very quiet even though the resort seemed full. No one seemed to smoke which was fabulous. Our room was very spacious and the air con was quiet and worked really The water filter stations were great! No wifi in the rooms. Happy hour was a joke! We couldn't get one at the pool bar. There was only one cocktail of the day available and actually the Pinñ coladas we had were sub standard. The food and was great but the presentation at breakfast let the chefs down. A small vanity pack and bottle of body moisturiser in the bathroom would have been appreciated!
• kiwidan (9/5): - Right from the friendly airport pickup driver thru to the smiling resort staff. This was an exceptional place to relax after a stressful few months. Simply superb accommodation activity trips rental cars food and facilities.. I think a wider range of cocktails and mocktails would have increased our spend. And happy hour should be on ALL cocktails not just 1. A day.
• Shanniya (9/5): Place to relax - Immaculate environment, super helpful and friendly staff. Facilities including the pool, a gym and spa were really handy. We loved having the snorkeling equipment and kayaks available to use. Loved the outdoor shower! And thank goodness for the air conditioning unit! Super accommodating for late check outs and flight changes too, we are super thankful! The WiFi was a bit of a let down.. we thought we would have it in the room and able to contact family. You can only get WiFi at the restaurant and reception, and you have to get a new code every day otherwise it doesn't work. The food was not great either. We got sick twice in a week from eating the food. Most of it lacked flavour, and it was always super oily which put us off. And for the cost, you'd expect a little better. Their fish options seems to be a bit better
• Wendy (10/5): A perfect place to experience Samoa. Everything was perfect. - The location and size of the Beach Front Villas, the variety of evening meals, being able to hire a car on site, use of snorkelling and other water sports equipment, the friendly staff, gardens, layout of the resort and owners who were on site mixing with guests. Nothing
• Sue (8/5): Relaxing in the most amazing environment. - Meals were excellent. Room was amazing - needs a working TV or at least the ability to chromecast and wi-fi - its 2026! Not being able to chill and watch a movie or have the use of wi-fi.
• David (9/5): -
• Justin (6/5): -
• Melissa Hahne (8/5): - No wifi in the rooms and no cell reception.
• Deborah and Garry (9/5): Wonderful place for a family holiday - Beautiful family friendly resort. Very comfortable and spacious villa with spectacular beach views from bed! We travelled with our baby and we were so pleased to find that they were so accommodating. The staff were all very friendly. The pool was fantastic and we loved the convenience of being able to hire a car directly from the resort to explore the island for a day. I was a bit nervous about what it would be like given the current Dengue fever outbreak but we didn’t see a single mosquito at the resort! The only room for improvement would be the breakfast buffet. We stayed for a week and the first half of our stay the breakfast was great but the last few days there seemed to be quite a shortage of food.
• Xinwen (10/5): - Very great service
• Xinwen (10/5): - Very helpful people. Appreciate it
• Ella (10/5): We loved Saletoga Sands - Loved the location - the scooters were great for cruising down the coast, close the amazing sights. Some of the staff stood out like Karameli - who worked so hard working to make sure we had our cares met. Nil
• Gloria (9/5): It was a beautiful place to stay with lovely scenic views & a peaceful relaxing atmosphere. - Cleaned rooms every day Swimming facilities Close to the ocean Lovely views There wasn’t a variety at the buffet breakfast, if you’re staying there for more than 4 days it got a bit boring with the selections. Staff could be a little more attentive. It seemed like we always had to call staff over during meal times. Even staff at front of house/reception area could be a little more friendly when we’re walking about. The wifi was always a problem that it only worked when we were up by the dining & reception area.
• Georgina (10/5): - Beautifully kept resort.
• Hinemoa (8/5): Great family friendly resort - The deluxe villa was beautiful. Location was great on the south coast. Beautiful setting. Good selection of rental cars at reasonable prices Helpful staff Would be great of staff smiled more. Regluar changing of sheets would be nice especially when you're there for 10 days.
• Gemma (8/5): Everything amazing apart from food and drink - Gorgeous spot and great place to stay near great beaches and ocean trench. Pool and swim up bar was great. And snorkeling and kayak hire was great. Fia fia night great. Really kid friendly and quiet in evenings. Comfortable rooms and beds. Sunsets gorgeous. A bit annoying no WIFI in rooms. Food is well below average. If they can up their cocktails and food would be amazing but could not wait to get away and back to Apia for better food options.
• Hannah (8/5): We will be back - but will bring plenty of our own snacks! If they improved the food quality I would be back - Saletonga is little a little slice of paradise. The beach and pool is amazing and as a family we were in awe of the place! Beach front villas are gorgeous - but you pay for that price :) The food is well below par and for what they charge in price we were very disappointed. Burger night - our burgers were frozen in the middle. As a resort you can expect to pay a lot for food but I don’t expect quality food.
• Hine42 (8/5): Great family resort - My daughter (13yo) and I spent 10 days at Saletoga. Our room (deluxe villa) was superb with a gorgeous view. The staff were friendly but it would be nice to see them smile a bit more. We rented a vehicle from the resort which was easy and they sorted my Samoan license. Breakfast was included with our room. Food choices were sufficient and reasonably priced. Unfortunately, drinks and food were inconsistent in size. For example an oreo milkshake was 18 wst and would be a tall glass in the restaurant but half glass at the pool bar (it didnt stop my daughter from drinking them!). Room was serviced daily but it would've been nice for sheets to have been changed before day 8. We will come back again despite the few niggles because the views, beach, rooms, pool etc outweighed the bad.
• Rick (10/5): Saletoga - the resort of Samoa!! - This property is a must stay. Amazing location with well thought out amenities to ensure you are comfortable during your stay. The resort has everything you would need. Staff were also very friendly and personable I don’t have anything bad to say about this property
• Yuri (8/5): Nice beach resort. - Nice beach location. Rooms. Good Spa. Attentive staff mostly. Large resort complex. Some staff seemed distracted or disconnected. No A/C at the gym. Limited breakfast options.
• Jason (9/5): -
• Jacinta (8/5): -
• De Jesus (8/5): If you’re looking for “home” comforts this hits the spot bar the poor wifi reception ☺️ - It was modern & clean. It was probably too large for our liking, the wifi was dismal & it lacked the Samoan touch we had experienced elsewhere.
• Yvonne (6/5): It was an average stay but could've been better with small tweaks to make it more accomodating - I enjoyed the facilities - the pool, beach access, kids area and breakfast was nice. The room was a great size as well. I didn't like the customer service, not enough pool and room towels, AC was weak, no bottled water in room, staff always left the pool bar unattended and they didn't have enough variety during happy hour.
• Paula (8/5): - Beautiful resort with lovely gardens, pool area and amenities. Close to beautiful beach fales and stunning scenery. Restaurant food was good but not great.
• John (10/5): -
• James-Raewyn (10/5): -
• Mata (5/5): - Overall the location is absolutely gorgeous! However our experience at reception was disappointing. The senior staff member, Dora, was not friendly or accommodating. We were asked for names and ages of all guests specifically for breakfast catering, which felt unnecessary and uncomfortable this really affected our first impression. We had some requests and concerns, but felt they were not handled with care or understanding. We asked about using family room 313 as we paid an extra $450 for extra kids which is understandable but Dora told us we had booked “cheap rooms” and that the family room had been a staff mistake. The way this was communicated came across as dismissive and unprofessional. For a place of this standard, better customer service at the front desk would make a big difference. Overall the location is absolutely gorgeous! However our experience at reception was disappointing. The senior staff member, Dora, was not friendly or accommodating. We were asked for names and ages of all guests specifically for breakfast catering, which felt unnecessary and uncomfortable this really affected our first impression. We had some requests and concerns, but felt they were not handled with care or understanding. We asked about using family room 313 as we paid an extra $450 for extra kids which is understandable but Dora told us we had booked “cheap rooms” and that the family room had been a staff mistake. The way this was communicated came across as dismissive and unprofessional. For a place of this standard, better customer service at the front desk would make a big difference.
• Mata (8/5): -
• Nicole (9/5): - Le calme , la politesse du personnel , De ne pas avoir eu des chambres plus près l'une de l'autre
• Shekinah (7/5): - The waitress was really good very friendly The front desk so disappoint
• 954reneew (10/5): On point everytime - Thank you once again to Gavin, Lou and the amazing staff at the Saletoga Sands, our home away from home when we visit Samoa, it is always for us truly sad to leave. The facilities, and the attentiveness of the staff, is great, it makes us truly sad to go and eager to return
• EvR21101 (10/5): Saletoga Sands Resort is a gem on Samoa’s south coast - Check‑in was friendly and efficient, and our garden‑view villa was spacious, well appointed, and just metres from the ocean. We especially loved the private outdoor patio, excellent air conditioning, and the beautiful outdoor shower. The resort is well maintained, with ample parking, refreshing water stations, a great pool, and an excellent spa — the treatments were outstanding. The small on‑site chapel and Sunday service added a meaningful cultural touch. The restaurant offered warm service and delicious dishes, with a Samoan twist. Snorkelling and kayaking right outside the villa made it easy to enjoy the lagoon. We would definitely return. Saletoga Sands offers genuine hospitality, relaxation, and a truly memorable Samoan holiday experience.
• Lemalu Rasalama (9/5): -
• Lemalu Rasalama (9/5): Loved it! Great environment and enjoyed being outdoor - Outdoor activities, restaurant options, pool, buffet breaky, and room The nude photo on display in garden. Restaurant prices. At check-in, staff should give a quick overview of buffet breaky times, spa, gym, pool times, restaurants and map. We had to ask around. More local food.
• Ustyuzhanina (10/5): - Aircon was a bit old and noisy
• Richard (5/5): Will not be going back. - The cottages are right by the ocean. The staff are very friendly and helpful (they even had sandwiches prepared for us as we arrived late). The grounds are well-maintained. The television didn’t work; there were insects inside the room, which could easily have been avoided if the doors were kept closed by housekeeping (both the main and the back doors were wide open when we arrived, meaning we had to spend our first 30 minutes in the room hunting for mosquitoes; no plug-in insecticide was provided); the air-conditioning unit is installed facing the bed, which means it’s always either too cold or, when you turn it off, too hot; the decoration is outdated; no bottled water is provided (in a 4-star resort!) and you are told to use the water stations outside, which dispense a brownish liquid; food at the restaurant is overpriced for the quality provided
• Felila (7/5): Beautiful setting overshadowed by inconsistent service and a lack of professionalism in staff - Environment was beautiful and well maintained. Room and bathroom was spacious and clean. The level of customer service did not consistently match the standard expected of a resort of this calibre. While the reception staff were warm in their approach, there appeared to be a noticeable lack of professionalism in service delivery. This did not come across as a fault of the staff themselves, but rather a reflection of limited training and guidance in customer care. With the right support and development, the team has strong potential to deliver a much more refined and consistent guest experience. Of greater concern was witnessing behaviour from the owner that raised questions about leadership culture within the resort. Previous reviews have mentioned instances of staff being reprimanded publicly, and unfortunately, this was something I also observed during my stay. Observing a staff member being scolded in front of others not only impacts morale but also sets a concerning example of leadership. It raises an important question: what kind of workplace culture is being modelled for the team? Leadership plays a critical role in shaping service standards, staff confidence, and ultimately the guest experience. Respectful, supportive, and professional conduct from management is essential in fostering a positive environment where staff can thrive and deliver their best. With stronger investment in staff training and a more positive leadership approach, Saletoga Sands Resort has the potential to truly match its stunning location with equally exceptional service.
• Nicole (6/5): - The rooms were large. The gardens were well maintained. Staff were under trained. The restaurant was average at best. Breakfast was powdered eggs. The gym wasn't in working order. Larger ceiling fans would make a difference in the rooms.
• Falepueata (7/5): -
• Cosmonaut11 (4/5): Cold staff and cigarette butts in shower - Unfriendly and cold staff with few exceptions, poor cleanliness (cigarette butts in shower and empty food box in drawer) and poor food quality (think rest stop at best). Resort underinvested and worn out. Hosting large and loud groups. Kids “club” only from 10am to noon. Not recommended for families.
• thesios (8/5): Lovely Resort - Lovely big resort…takes over and 1hr to get there from Apia. We booked a beachfront room which was clean, spacious and had a lovely outdoor shower. Amazing ocean views and even better sunsets! Resort was a little busier than what we normally like to stay at in Samoa but we still enjoyed our time there. Wifi was bad!! The food was great with plenty of variations and the Pina Colada’s by the pool were amazing. 4 nights was the perfect amount of time to stay.
• Bev (10/5): It was perfect for unwinding from everyday grind ! - Location location ! The staff were so friendly and courteous and warm ! Nothing was a problem ! They are so happy doing their jobs and always checked on guests needs offering assistance without being asked . Gavin the owner was so open and friendly happy to chat with guests and answer questions. Highly recommend staying there! Bonus no shopping centres for miles just enjoy the natural beauty that surrounds the resort ! Meals were delicious! Leaving the resort!
• 94davidt (10/5): Excellent - Really enjoyed the food, great chefs and wait staff. Highly recommend the fish curry, sashimi and rack of lamb
• Neville (10/5): We thoroughly enjoyed a very relaxed stay. Would not hesitate to recommend it. - Location, amenities, Not really "didn't like" but I felt the dinner menu lacked choice after a few nights (appreciate it was the off season. I found the singing trio were not in tune to the hotel in that the lead female singer was trying to sing songs out of her range.
• Ronan (10/5): -
• grantk538 (10/5): Absolutely fantastic - Absolutely wonderful The wife and I came here in March 2026 for a 20 year wedding anniversary anniversary they gave us an upgrade to beachfront villa. Perfect Vella perfect views. Staff are wonderful. Food was great. Absolutely do it again Bar staff remembered our order and made us feel so welcome the ground staff maintain the property very well cleaning up all the leaves and raking the sand every morning my only regret is not staying longer
• Alistair (6/5): Great resort but dodgy room charging practices - Facilities were good. Nice pool. Food was good with wide variety. Good happy hour prices The price quoted on booking.com is NOT the price you will pay. We were charged nearly 15% more than quoted. For some reason they use USD on booking.com. They then (for no reason) convert the USD amount to WST, then converted this value back to NZD before they charged my credit card. I can only assume they use very poor conversion rates as the difference between direct USD to NZD and their roundabout method was about 13% on the total (or about $NZ250 on a 5 night stay) . The manager did drop into the conversation that booking.com charge 15% commission so I can only assume they do this to make up this difference. But it seems very dishonest. There is absolutely no reason to do all these conversions before charging my credit card. Just charge me directly in USD and save me $NZ250! Also a warning there is no wifi in the rooms, only in reception/pool area. And if you are buying a SIM card for use at this property be aware Digicel coverage is almost useless. Samoatel coverage is good. Not sure about VF coverage
• ANGE (9/5): -
• Margret (10/5): 10/10 for me!! - Everything!!! It’s beautiful, worth the drive & love the serenity of the place. Has everything you need! Came as a couple & I’m going to come back with my family!! Nothing negative. I saw reviews about phone reception & if you go out of your room there’s really good service, my friend got a vodaphone esim in town and it worked everywhere on the resort. I was using my international roaming and the service was spotty from my from but great by the beach.
• Talitiga (10/5): Everything fine but some thing need to improve - Swimming pool very nice Breakfast should mix every day.
• CAROLINE EMILE-ANNE (10/5): -
• Kerry (10/5): Relaxing, ease, friendly, just perfect! - This resort ticks all the boxes for a relaxing holiday in a beautiful location. The beaches were pristine, and a joy to swim in. The accommodation is kept spotless by the wonderful domestic staff. The gardens are lush & tropical, and beautifully presented and cared for by the garden staff. The restaurant was fantastic, with a delicious menu. The service staff were always friendly and helpful. This place is a credit to its owners and staff. We could not have asked for a more amazing week. Everything was perfect.
• Unumoe (10/5): -
• Veronika (10/5): Werde wieder kommen! - Villa hatte tolle Lage an der Lagune.
• Shiquan (10/5): -
• Elad (9/5): -
• Helmut_ (10/5): - Wir wurden kostenlos auf eine Exclusive Villa upgegradet. Das Personal war sehr nett und hilfsbereit. Das Essen war ausgezeichnet. Wenn man vom Steg den Strand mit den hohen Palmen fotografiert, ist das ein richtiges Postkartenmotiv. Ein Resort zum Wohlfühlen. Gerne wieder.
• Metotisi (7/5): - We liked the pool/ staff/scenery/clean Checked in the room and the power is off. Should have checked b4 we arrived. We had to sit waiting if change room or room fixed.
• Ronderlynn (8/5): Restful holiday with beautiful ocean views - Staff were able to organise for our villas to by side by side as we travelled in groups. Breakfast variety is good, happy with the options provided.
• Sara (8/5): Pleasant - We were here off season so it was pleasantly quiet. Good facilities and friendly staff. Lack of Samoan dishes on the menu- especially for dinner.
• Vivien (9/5): Really good and enjoyed it - Breakfast was great but if you are staying for a few nights, variety would be an added bonus Not much actually it was perfect.
• Walter Chapman (9/5): - People, Pool, Food, Room, Garden, music, calm WiFi only in the lobby and not in the rooms..
• andrew (10/5): The best - the owners and staff are amazing lots of good vibes and very generous, big smiles, you feel like part of the family.
• Paehoro (8/5): Beautiful stay, however may be better for owner to manage from afar - Staff were so friendly and helpful. Whilst the location was a fair way from town, it was exactly wha we were after. Nice and quiet, beautiful beaches, lovely pool and spa facilities on site Multiple times we witnessed the owner yelling at the staff members, whether it was house keeping staff, reception staff or wait staff. We also heard her swearing at them a number of times. She was unapproachable and often on a rampage. This put a real dampener on our stay as you could see how much she was bringing down the staff members
• Rhiannon (9/5): -
• Sally (8/5): Excellent. Will absolutely return. - Saletoga was far bigger than I had anticipated. But it still had the feel of a small boutique resort. The deluxe family villa had a heap of space and nice deck to sit out on. The outdoor showers were a real treat. The hotel had so much more than I expected with a playground and a kids pool organised evenings and fiafia nights. Only thing I can think of was the towels and beach towels. We needed more. We absolutely got new ones and they were replaced daily. But when you are swimming all day and in and out of the water our family of 5 needed a few extra.
• Jessica (7/5): Great location, lovely staff, clean and comfortable - Great little resort, staff were lovely, swim up pool bar was a bonus. The resort backs onto the ocean, whilst there is minimal sand it is still a great spot to snorkel, swim and watch the sunset. Good breakfast, clean rooms felt like a “boutique” resort. Exactly what we were after We enjoyed our stay. There isn’t a tv with channels available in the rooms…there are dvd players and dvds available, we tried 2 dvd players but neither of them worked…this didn’t bother us at all, but just fyi if that’s what you’re looking for.
• Selina (7/5): -
• Tyrone (10/5): -
• Saloa (8/5): -
• mat1777 (10/5): Amazing family Holiday - Amazing Holiday Beautiful resort Food great lots of options Staff fantastic couldn't do enough to make our holiday perfect facilities perfect , Swimming straight from the beach great snorkeling so clear and so many fish great pool and pool bar , so handy to be able to hire car or scooter straight from resort definitely recommend
• Lemamae (6/5): -
• PETELOVESBALI (8/5): Our stay in Samoa - Amazing resort on the coast of Samoa. Staff were fantastic bar a few, good was great. Service was exceptional. If you go, make sure you get a beach front villa. Stunning
• Taliilagi (5/5): Facilities are ok but felt they’re way overpriced for what they are especially their food and room service! - Our shoes that were at the pools got stolen, food was way overpriced but quality weren’t good, not worth the high charges. Owner accused my son for stealing at the gift shop when we first arrived when he just looked around the shop then he apologised after to my son when he realised he was just looking around and didn’t even touch a damn thing in the shop!!
• Moseniolo (8/5): WE LOVE SALETOGA SANDS RESORT SO MUCH! ❤️❤️👌👌 - Saletoga was the most beautiful and our fav hoyel out of 5 Resorts we stayed at during our 17 days trip, that includes Taumeasina and Le Lagoto and Aga Reef. We loved our Villa and the room, the cleanliness, the staff and most of all,, we love the pool, the beach and the showers 🤣🤣 but I think the food are a bit over price, as we did meet a few guests that thought the same as us, apart from that,,,, Saletoga is a must check out Resort for all tourists visiting Samoa ❤️❤️ Oh, and we love how Saletoga had the Archy Jandals on sales too 👌👌 Food prices should be a little bit affordable 😄
• dedge69 (10/5): Friendly and good value - Wonderful family resort. We had a villa with a separate bedroom for kids and was beachfront. Great snorkelling off the beach. Big pool with lots of loungers. Snorkelling gear etc available. Good buffets for breakfast and various theme nights for dinners. Good options for tours. Would recommend a car if you want to explore the island or go into Apia
• alan (6/5): it was ok - beach was great breakfast was poor no wifi in the rooms
• Emerson (10/5): -
• Jasmine (8/5): -
• Charity (10/5): Perfect location and beautifully well maintained. - Clean and well maintained Nothing loved everything
• Sheena (9/5): Great - Comfortable and friendly with everything at hand Isolated
• Samara (9/5): -
• Tracy (10/5): Absolute perfection! - We felt so welcome from the very first moment we arrived, right through until the beautiful send off song the staff did for us on our departure. The owners and staff were wonderful, so friendly, chatty, caring and fun too! We loved the Fia Fia Night, the atmosphere on the resort, the music by the pool, the location, beach, snorkeling and resort were pure perfection, as was our room. There's not one thing we didn't like. It was the one of best holidays we'd ever had and we'll definitely be back in future years!
• Tai (10/5): -
• Marina (10/5): I would love to come back - The staff were nice and I love how it’s family oriented The bungalow don’t offer plates and cutlery
• Allan (10/5): -
• Louise (9/5): I would recommend staying as staff were amazing and really hellpful and kind, location was amazing. - I thought the meals were delicious but before I arrived for my holiday I sent an email explaining my son was celiac and I was informed to just speak to the staff they would understand. I found that they did not understand at all which resulted in my son getting very sick. I understand it is hard for people to understand celiac disease but feel I should not be informed it would be all ok and just speak to the staff. Other than that our meals were great. The choice that was put out for GF (and not understanding that it is extremely important) some times they had things and sometimes they did not. Need more variety of cereals and eggs or bacon in this area as well. Also the bar area by the restaurant did not see to be very clean and tidy behind the bar.
• Doug (8/5): Great place to go. - We loved it. Your staff (70%)seem like they are not enjoying the job, non engaging and certainly not the friendliest people we have encountered. We enjoyed our time with you but in our opinion the staff made it not excellent. Thanks.
• Adam (9/5): perfect island resort without the crowds. - I love the location away from Apia and in a remote area. Great way to get into how Samoans live. Very good facilities with swimming and snorkeling everyday. Great food especially the local foods evening. Some days the shower wasn't that powerful or warm. Didn't bother me though

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