Sheraton San Jose Hotel, Costa Rica
Location: Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203, San Rafael, CR
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Experience the perfect blend of luxury and comfort at Sheraton San Jose Hotel, Costa Rica, where your unforgettable getaway awaits.
Indulge in Leisure
Try your luck at our vibrant casino and unwind at our outdoor pool or steam room, fostering relaxation and enjoyment with every moment spent at our premium amenities.
Culinary Delight
Savor exquisite Fusion cuisine at our renowned restaurant, Curu, or enjoy the convenience of 24-hour room service. Quench your thirst with refreshing drinks from our poolside bar, ensuring a delightful culinary experience.
Business and Event Support
With a spacious conference center and a 24-hour business center, our hotel caters perfectly to your professional needs, whether planning a business meeting or a special event.
Don’t miss your chance to experience the ultimate in hospitality – book your stay today!
Important Information
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
Policies
Check-in: 03:00 PM - 05:30 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Accessible bus station shuttle
- Fitness facilities
- Express check-out
- Area shuttle (surcharge)
- Electric car charging station
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Casino
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Conference space
- Breakfast available (surcharge)
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Porter/bellhop
- Express check-out
- Mountain biking nearby
- Meeting rooms
- Smoke-free property
- Wedding services
- Express check-in
- Ecotours nearby
- Billiards or pool table
- Tours/ticket assistance
- Wheelchair accessible parking
- Braille or raised signage
- Area shuttle (surcharge)
- 24-hour business center
- Shopping center shuttle (surcharge)
- Conference center
- Free self parking
- Computer station
- Airport transportation - pickup (surcharge)
- Pool sun loungers
- Ziplining nearby
- Electric car charging station
- Water dispenser
- Housekeeping on request
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Living plant wall
- Renewable energy source - solar
- Eco-friendly cleaning products used
- Grey water recycling system
- Bus station shuttle (surcharge)
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Bicycle parking available
- Change of bed sheets (on request)
- Well-lit path to entrance
- Stair-free path to entrance
- Vegetarian breakfast available
- Organic food
- Rooftop garden
- Humane animal treatment
- Locally-owned & organized tours & activities
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Accessible shuttle
- No accessible shuttle
- Accessible airport shuttle
- No accessible airport shuttle
- No accessible bus station shuttle
Rooms Available
-
Room, 2 Queen Beds, Mountain View
2 Queen Beds
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Club Room, 1 Bedroom, Bathtub (Panoramic View)
1 King Bed
Soundproofed room
Layout - Separate dining area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Club Room, 2 Queen Beds, Balcony, Mountain View
2 Queen Beds
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)
1 King Bed
Soundproofed room
Layout - Separate dining area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Room, 1 King Bed, Mountain View
1 King Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Club Room, 2 Queen Beds (Panoramic View, High Floor)
2 Queen Beds
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)
1 King Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Presidential Suite, 1 Bedroom, Terrace (Panoramic View)
1 King Bed
Soundproofed room
Layout - Separate dining area
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Dining table
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Room, 1 King Bed, City View
1 King Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)
1 King Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Club Room, 1 King Bed (Panoramic View, High Floor)
1 King Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Room, 2 Queen Beds, City View
2 Queen Beds
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 5 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Room, 2 Queen Beds, Non Smoking, City View
2 Queen Beds
Views of the mountains and city
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
-
Club Suite, 1 Bedroom, Balcony
1 King Bed
Balcony with mountain views
Club Level - Club Lounge access and light refreshments
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
-
Room, 1 King Bed, Non Smoking
1 King Bed
Views of the mountains and city
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
-
Deluxe Room, 1 King Bed, Non Smoking, Balcony
1 King Bed
Balcony with mountain views
Club/Executive Level - Club Lounge access and light refreshments
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
-
Club Room, 2 Queen Beds, Non Smoking, View
2 Queen Beds
Overlooking the mountains
Club Level - Club Lounge access and light refreshments
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
-
Club Room, 1 King Bed, Non Smoking, View
1 King Bed
Overlooking the mountains
Club Level - Club Lounge access and light refreshments
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
-
Room, 1 King Bed, Non Smoking, City View
1 King Bed
Views of the mountains and city
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
-
Presidential Room, 1 King Bed, City View
1 King Bed
Balcony with mountain views
Club Level - Club Lounge access and light refreshments
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
-
Club Suite, 1 Bedroom
1 King Bed
Overlooking the city
Club Level - Club Lounge access and light refreshments
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
-
Deluxe Room, 1 King Bed, Non Smoking, Corner
1 King Bed
Overlooking the city
Club/Executive Level - Club Lounge access and light refreshments
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
-
Club Room, 1 King Bed, Balcony, Mountain View
1 King Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Club Room, 1 King Bed, Mountain View
1 King Bed
Soundproofed room
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Visual fire alarm
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Interconnected room(s) available
- Tile/marble floor
- Alarm clock
- Wardrobe or closet
- Bottle of water
- Transfer shower
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Premium bedding
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of bed sheets (on request)
- Desk chair
- Travel crib
- Energy-saving switches
-
Deluxe Room, 2 Queen Beds, Non Smoking
2 Queen Beds
Balcony with mountain views
Club/Executive Level - Club Lounge access and light refreshments
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
-
Room, 2 Queen Beds, Non Smoking
2 Queen Beds
Views of the mountains and city
Internet - Free WiFi and wired internet access
Entertainment - 42-inch LCD TV, cable channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping
Accessibility - Transfer shower
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
Guest Reviews
- Gennadiy (10/5): - staff is great. comfortable beds
- Bennett (10/5): - Casino and Multiplaza are very close
- Daniel (10/5): - Great staff and very accommodating. Good food and clean place. We would definitely come back.
- thomas (10/5): - Was fine
- Dolores (10/5): - Friendly staff, good quality food, great view from room and breakfast room. Would have loved a larger pool with more flexible schedule, the heated water was a very appreciated.
- Carlos (6/5): - A/C in the room didn't work properly, had it at max power and ir was hot as hell, never used a blanket. Breakfast options could improve, food lacked taste and coffe was burnt
- rita (10/5): - Lovely stay, great breakfast
- Wilson (10/5): - The best service, the employees are the best love this hotel.
- Judy (10/5): - Always stay here. Great dinning options casino. Super located close to everything. Staff is incredibly helpful and pleasant
- Beatrice (10/5): - Excellent stay
- Shwetal (10/5): - Good room quality, good breakfast. Bad dinner.
- Candy (10/5): - Everything was ok
- ernesto (10/5): - On the way.
- Verified traveler (10/5): Great option in San José - Great hotel with wonderful friendly staff. We had a lovely stay
- Charlie (6/5): - Decent property staff was friendly couldnt get guest services nor room service to answer the phone few times.
- Dana (8/5): Boiling water in the shower - We are regular guests at the hotel, all rooms have a problem with boiling water in the shower. I have already written about this once. The water heating system is not set correctly and can cause burns.
- Jose Miguel (8/5): - Siempre nos gusta quedarnos en el sheraton de Escazú. Buena atención. Está vez no me gustó mucho el desayuno en especial los huevos revueltos que tenían disponibles.. mejor pedir un omelette.
- Helena-Kelleese (10/5): - Loved it
- William (8/5): - Great employees and I like the card room .
- Deana (8/5): - Standard hotel room, basic. Clean. I would stay there again.
- jay (8/5): - Staff is great. The room, had a issue woth a dirty/stained towel prevented as clean/fresh. The 2 bed room, can sleep 4, had 2 bath towels and only 1 face/wash cloth. The bottom floor, back 1/4, of the hotel is vacant/unfinished. Its a older hotel too. The pool is small vs how its portrayed online with photography and chares a crammed area with a restaurant, very odd. There is a casino onsite, but, has less slot machines than it previously had. The casino was ok.
- Victoria (10/5): - Great breakfast Please clean the windows in the pool area
- Robert (10/5): - The property and the overall stay was excellent. I was particularly impressed with the two ladies at the front desk, Ariana and Janiua.
- Ignacio (8/5): - Mejorar la limpieza de los baños tanto de los cuartos como del restaurant nuevo
- Zach (10/5): - Overall great and luxurious!
- Linda (10/5): - The property was beautiful. I loved eating by the pool in the evening. I wish it had been closer to the airport. When it said it was only 16 minutes away from the airport I assumed it would be a short drive, but it was pretty complicated getting there. However, the service was wonderful and the property was beautiful.
- Sylvia (10/5): - We arrived early and staff was able to accommodate us with early check in.
- Suman (10/5): - Everything was great
- Rochelle (6/5): - The staff never answered the phone then stated they were busy
- Diva (10/5): - Very no ice
- Claudio (10/5): - Great location
- Karthickbabu (10/5): - "Exceptional stay!" Loved everything about Sheraton! Comfortable rooms, delicious food, and super friendly staff.
- Eduardo (10/5): - Excelente breakfast and location
- Alan (10/5): - Great...
- Rochelle (8/5): - Is good
- John (10/5): - I stay there frequently
- Nathan (10/5): - Felt very upscale! Staff was very friendly, knowledgeable and helpful. Food was always great at both the bar and restaurants.
- KC (10/5): - This is a great place to stay. Theres a casino right there on property and a mall a block away. Airport is about 20 minutes away.
- Ryan (6/5): - The hotel is pretty average. Lobby is nice, there is buffet breakfast everyday as well as a la carte, an attached casino, and a gift shop. The staff are very nice but the hotel is far from a lot of excursions. It was my first time in Costa Rica and I thought I did enough research but apparently not. Try to book your own excursions because the hotel concierge does not know much and it was very expensive booking through them. My advise would be to stay closer to the mountains as almost everything is there. But, there is a wildlife refugee less than ten minutes away from the hotel by Uber and I definitely recommend visiting an Indian restaurant named Taj Mahal, which is also in close proximity to the hotel, that is a must try. Definitely take sweaters and long pants in your traveling backpack because the climate varies in different areas and the temperature drops at night in San Jose.
- Herbert (10/5): - My only complaint would be the water in the room sinks never got hot.. Havent had a cold shave since the Military. The shower had plenty of hot water no issues, just the room. Otherwise everything else was great!
- Erica (10/5): - I was in San Jose for business and a little pleasure. The Sheraton is a beautiful property; the staff was very pleasant, the property was immaculate, and the food options were very good AND there is a great mall in walking distance. I highly recommend it.
- Zygmunt (4/5): - Terrible checkin and checkout experience. Used to be better.
- Luis (8/5): - Untrained staff
- Christine (10/5): - The cleanliness and staff were excellent. They were p a tiwnt and helpful.
- Leon (8/5): Sheraton, San Jose Review - Our stay was excellent. Our assistant Alex Bell an was very helpful. He gave us ideas for places to visit, times to commute to the destinations and general advise about renting a car vs using Uber for visits to distant locations. Alex was very personable, polite, kindly, considerate and helpful.
- Judy (6/5): - Check in was slow.
- Alan (10/5): - All was great...
- Eduardo (8/5): Good hotel - Well located place in a convenient location. However, the floors where rooms are located have a week odor, which is strange for a Marriott property.
- William (10/5): - Great hotel
- Jon (10/5): - Would stay there again. Great location. Great staff.
- Luis (4/5): Wont stay again - Fronts desk personnel lack customer service. Two days at different times i tried calling front desk, room service and or anyone at all . No one answers goes to voicemail. Had to go in person to order room service at front desk. Next day same issue. Buffet is over priced for what they offer at $49.00 Usd. Heavy set front desk girl morning shift curly hair is rude
- Djorn (8/5): - It’s important that someone at your front desk speaks English at all times. A guest like myself should not be frustrated because there was no one at the desk who speaks English when I call. Need to work on that!
- Fernando (10/5): 5 out of 5 - Helpful staff and amazing amenities
- Nathan (10/5): - This Sheraton Is always fantastic. Friendly staff and nice rooms.
- Omar (10/5): - Room was very nice and clean, comfortable bed very quiet, breakfast was delicious many options including local food, very friendly staff, very respectful and helpful.
- Nicole (10/5): - I started my Adventure here, after a long flight. The staff are so helpful & kind. I will be back!!
- sajid (10/5): Wonderful. - Amazing!
- Astrid Lucía (10/5): - Super centric
- Astrid Lucía (10/5): - Super centric
- Rajendra (10/5): - Staffs were friendly and helpful.
- John (10/5): - Great hotel.
- Edison (2/5): - Internet sucks, front desk staff were mean, room service never showed up, restaurant was worst, sat 1 hour before anyone showed up and it was empty.
- cedrita (10/5): - The staff was absolutely wonderful. It was my first time out of the country and they made it feel like a home away from home. The only thing that could be better is the pool area of stairs is just there. No bar tenders and area can be maintained little better. Once they fix they it will be perfect
- Michael (10/5): - The staff is always very attentive and nice and friendly the room is always perfectly clean I like staying there I will stay there again
- Willamina (10/5): - Excellent location and easy to book excursions with transportation included.
- Verified traveler (10/5): Always a great hotel. - Nice clean hotel with great staff! We were happy that they were able to upgrade us to the club. There are a number of renovations happening within the hotel. We were not inconvenienced at all.
- Tania (10/5): - 100
- Jennifer (10/5): - Property was clean The pool was closed for the entirety of the trip. I wish we would have none before booking, but the property was nice otherwise.
- Marc (8/5): Under renovation - Very beautiful hotel clean, the people were nice and welcoming. The hotel restaurant very expensive for the type of food and the pool and bar under renovation was disappointing. Over all good.
- Jorge (10/5): - Jossimar at the front desk was helpful and friendly. I stay at the Sheraton often and it’s always pleasure.
- Joe (8/5): - The room was clean but there was no toilet paper, no shower gel and no phone handle (the phone machine was there). I am not sure if I can say this is a 5 star hotel as advertised tho, at most 4 stars
- Juan Carlos (10/5): - Every thing was perfect
- Naveen (10/5): - Nice clean rooms and great service
- nikesh (8/5): - I did not receive my casino vouchers and when asked they required proof. They continued to only provide 30 dollars instead of the 50 dollars I was entitled to
- Gregory (10/5): - Very clean and rooms were very nice. Bed was comfy
- Monica (10/5): - The staff was great and super helpful, the food was amazing, the rooms were vero nice and clean
- Karla (10/5): - Excelente servicio! La habitación espectacular y la comida deliciosa!
- Priscilla (10/5): - .
- Rochelle (10/5): - Quiet
- Osvaldo (8/5): - Good hotel
- Maurice (10/5): - We enjoyed our stay at the hotel. The room was nice. The bed was comfy. It was close to a nice mall.
- Guido (10/5): - Nice casino amd.brealfsdt buffet
- Mica Rochelle (6/5): - The property was nice inside. I love the casino aet up, for its comfortable size for the guests that come there from other properties and are staying. While we were there we were tild that the swimming pool was closed, and then we found out that the roof top was off limits due to private party bookings that was closed off the entire stay of our trip. I feel like it wasnt fair to the travelers that were coming to stay from other places. So that made two things that we couldnt access. You all need to do better by making sure that the amenties are avaiable to guests that want to experience more of what the sheraton has to offer. Randall was a wonderful host and made our stay there q0 times better. He was nice, and very welcoming and me and my friend appreciated it.
- Robin (10/5): - Staff went above and beyond to accommodate me and my daughter. Our beds were extremely comfortable and the breakfast buffet was great!
- Reynolds (10/5): Perfect 4 Romantic & Relaxing (bt fun) staycation - amazing staff and food and sonehow atmosphere (both relaxing and tranquil and also exciting with reataurant with live music and casino in lobby). made it feel like you could really do a staycation for a week and never have to leave the hotel ofc. La Divina Comida was rifht down the street, so have to leave the hotel for a couple of hours for that! (best restaurant in Costa Rica if not Central America).
- Shivam (2/5): - I had to cancel booking last minute due to a family emergency. The airline company understood the matter and gave me a full refund 3 hours prior to boarding..however, this hotel refuses to process a refund a full 10 hours prior to check-in time.
- James (10/5): - Excelente excelente!!!! This hotel service was remarkable. Staff service was so so great in all areas-front desk, gift shop, restaurants, driver, cleaning staff, bell hops, casino staff, security and concierge for excursions. Rooftop restaurant/bar has gorgeous view and ambiance. Nice gym, steam room. Very walkable to mall-one sidewalk takes you straight there in 5 minutes. Will definitely stay here on any return trips to Escazu!!!
- Najla (10/5): - Hotel was lovely, clean, spacious and convenient to the airport. We enjoyed the delicious buffet and rooftop views.
- Tim (10/5): - Easy to find. Badged under Sheraton and Marriot.
- Leron (10/5): - T
- Jessica (6/5): - Is ok
- Michael (2/5): - Very loud construction work on property at 8 am on a Saturday. No notice given the day before. Many guests looked unhappy
- Loriane (10/5): - Nice hotel but showers are old
- Peter (10/5): - Perfect
- Marcela (10/5): - Excellent customer service, rooms were impecable clean, very comfortable bed
- Benjamin (10/5): - All staff a credit to the hotel. Wonderful breakfast buffet and bar / restaurant choice also excellent. Currently having some construction work but this was made fully clear at arrival and overall it did not affect my stay .
- Karla (8/5): - Everything was perfect, but the location was a little weird...It looked like it was in a residential area, so not a lot to walk to that was near by.
- Anna (10/5): - Super amazing place with plenty to offer - few restaurants, pool , night club , by multiplaza and in main highway .
- Daniel (10/5): - Great stay, close to the mall, casino and sports bar at the hotel
- Judy (10/5): - Overall, It was a great stay. Staff was extremely helpful and welcoming.
Photos
