Zara Tower Hotel
Location: 61-65 Wentworth Ave, Sydney, New South Wales, 2000, Sydney, AU
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations
Indulge in our individually decorated guestrooms with modern amenities like Smart televisions and premium bedding, offering a cozy stay. Stay connected with complimentary wired and wireless internet access and enjoy entertainment with cable programming.
Convenient Facilities
Take advantage of our fitness center, concierge services, and express check-in/out. For your convenience, we offer dry cleaning/laundry services and onsite self-parking. Guests can also enjoy shopping at the grocery/convenience store within the hotel premises.
Prime Location
Located in the bustling Sydney Central Business District, Zara Tower Hotel provides easy access to major attractions like Capitol Theatre, Hyde Park, and World Square Shopping Centre. With the airport just 15.1 km away, convenience is at your doorstep.
Book your stay at Zara Tower Hotel for a luxurious and convenient experience in the heart of Sydney.
Important Information
- Alcohol is not served at this property.
- Parking height restrictions apply.
- The property is professionally cleaned.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 02:00 PM - Anytime
Check-out: 10:00 AM
Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Amenities & Facilities
- Fitness facilities
- Express check-out
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Concierge service
- Elevator
- Fitness facilities
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Smoke-free property
- Express check-in
- Grocery/convenience store
- Tours/ticket assistance
- Wheelchair accessible parking
- Parking (limited spaces)
- Self parking (surcharge)
- Water dispenser
- Reception hall
- Covered parking
- Wheelchair-accessible van parking
- Wheelchair-accessible fitness center
- Well-lit path to entrance
Rooms Available
-
Apartment, 3 Bedrooms
3 King Beds OR 6 Twin Beds
1507-sq-foot individually decorated room, balcony with city views
Layout - 3 bedrooms and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, slippers, and designer toiletries
Practical - Washer/dryer, free local calls, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Bedsheets provided
- Highchair
- Smart TV
- Toaster oven
- Soap
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Eco-friendly cleaning products
- Freezer
- Ice maker
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Superior Suite, 1 King Bed
1 King Bed
1184 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Free local calls, double sofa bed, and desk; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking, renovated in November 2015
Max Occupancy: 5 (5 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Daily housekeeping
- Free Local calls
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Pillow menu
- MP3 docking station
- Bedsheets provided
- Highchair
- Smart TV
- Toaster oven
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Eco-friendly cleaning products
- Freezer
- Ice maker
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Desk chair
-
Sky Room with Bath
1 King Bed
Located on the top floor, balcony with city views
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV, cable channels, and iPad
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- iPad
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Espresso maker
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
-
Penthouse, 3 Bedrooms
3 King Beds OR 6 Twin Beds
1615-sq-foot individually decorated room, located on the top floor, balcony with city views
Layout - 3 bedrooms, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - 3 bathrooms, jetted bathtub and separate shower
Practical - Washer/dryer, free local calls, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Bedsheets provided
- Highchair
- Smart TV
- Toaster oven
- Soap
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Eco-friendly cleaning products
- Freezer
- Ice maker
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
-
Luxury Soho Suite
1 King Bed
969 sq feet
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV, cable channels, and MP3 dock
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Desk, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking, renovated in December 2015
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Pillow menu
- MP3 docking station
- Bedsheets provided
- Highchair
- Smart TV
- Toaster oven
- Soap
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Eco-friendly cleaning products
- Freezer
- Ice maker
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Desk chair
-
Apartment, 1 Bedroom
1 King Bed OR 2 Twin Beds
753-sq-foot individually decorated room, balcony with city views
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Washer/dryer, free local calls, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Separate bedroom
- Bedsheets provided
- Highchair
- Smart TV
- Toaster oven
- Soap
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Eco-friendly cleaning products
- Freezer
- Ice maker
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
-
Sky Room
1 King Bed
237-sq-foot individually decorated room, located on the top floor, balcony with city views
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV, cable channels, and iPad
Food & Drink - Mini-fridge, minibar (fees may apply), espresso maker, and electric kettle
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Safe, iron/ironing board, and laptop workspace
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- iPad
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Espresso maker
- Designer toiletries
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Pillow menu
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Smart TV
- Soap
- Laptop-friendly workspace
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Location - top floor
- Change of towels (on request)
-
Apartment, 2 Bedrooms
2 King Beds OR 4 Twin Beds
960.7-sq-foot individually decorated room, balcony with city views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 50-inch Smart TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Pillowtop bed, premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, slippers, and designer toiletries
Practical - Washer/dryer, free local calls, and safe; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh towels (on request), air conditioning, and daily housekeeping
Eco-friendly - Eco-friendly cleaning supplies
Non-Smoking
Max Occupancy: 5 (5 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Slippers
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Daily housekeeping
- Free Local calls
- Espresso maker
- Designer toiletries
- Premium bedding
- Separate sitting area
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Bedsheets provided
- Highchair
- Smart TV
- Toaster oven
- Soap
- Laundry detergent
- Laptop-friendly workspace
- Eco-friendly cleaning products
- Eco-friendly cleaning products
- Freezer
- Ice maker
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Change of towels (on request)
Guest Reviews
- Road13188500408 (10/5): Perfect stay 10/10 - I had a fantastic experience at Zara Tower Hotel. My suite was amazing, and the staff was wonderful too. Catalina and the others helped me have the perfect stay.
- twojlds (10/5): Great accommodations close to central station - Apartment style hotel close to Surrey Hills, China Town and Central station. Grocer within three blocks, plenty of close restaurants. Trains and buses closes. Very walkable location
- davidbT920XF (10/5): Top Sydney Hotel with proper sound staff ! - We’ve stayed here quite a few times. Brilliant location, super friendly staff. Sky rooms every time. lovely clean and comfy rooms - beds are huge and the showers are unreal especially after a long haul flight! Thanks for your hospitality guys.
- raj_anithu (10/5): Great accommodation - Great location and short walk to city. We took a two bedroom apartment. Well maintained rooms. There is a construction going on nearby but we were hardly affected by any noise. Room serviced everyday. Very friendly front desk. Will come back to Zara in my next visit.
- SuzanneJ247 (10/5): Zara Towers Fantastic stay - Zara Towers was in a fantastic location, very close walk to China Town, World Square and Darling Harbour. It was a very spacious and quiet and spacious 3 bedroom apartment with lovely views. We were provided with many thoughtful amenities including a full tub of washing powder, T2 teas and coffee pods which was very thoughtful. The staff were all very friendly and welcoming and were able to accommodate our request for early check in which was very appreciated. Thank you for the fantastic experience, We would highly recommend Zara Tower.
- Q3579FMmarkf (8/5): Enjoyable well managed and well located in Surry Hills - I enjoyed our stay at Zara Tower Hotel. The front desk was helpful and the room was clean and reasonably well appointed. It is in an enjoyable neighborhood which provides access to much of Sydney. When I had a problem with the television the hotel staff promptly fixed the remote. All in all, a good value for the price.
- dwkw2017 (10/5): Great location and amazing staff. - Then staff and management were amazing! After a very harrowing day with airport delays and illness we were very lucky to be transferred to the penthouse after a misunderstanding regarding our room. This is the second time I have stayed at the ZARA tower and it is the only place I would go to in Sydney. You are close enough to the CBD but not right in the middle of the chaos. Highly recommended.
- bsingh1952 (10/5): Very Comfortable Stay in a Central Location - Our apartment was clean and very spacious. Its kitchen was fully equipped with a gas stovetop , electric kettle , toaster , electric rice cooker , dishwasher etc. There were sufficient numbers of cupboards and shelves to systematically store our belongings. The hotel has an agreement with a third party for laundry of customers’ clothes at a reasonable rate. The staff at the reception is very responsive and helpful. It is centrally located with several restaurants and supermarkets within 10 -12 minutes walk. The nearest bus stops and the metro station are within half a kilometre.
- Cinnamon022 (10/5): Location suited my needs - 3 nights at Zara. 2 br apartment, family had to cancel trip, so solo. It was very quiet, comfy befs, very clean, everything i needed including Nespresso machine.
- I3838DXkareng (10/5): Fabulous Sydney Stay - We had a wonderful 6 night stay at Zara Towers in room 703, a spacious and immaculately clean, two bedroomed apartment. The kind staff provided exceptional service and were knowledgeable about the area. The kitchen was well stocked and complementary tea and coffees were available. The hotel is on the edge of Surry Hills with easy access to the CBD, areas of interest and transport links. There are good restaurants within walking distance ( Chin Chin, Nel, Pellegrino 2000) and a great café, Basket Brothers on the corner which offered discount to hotel guests. Although we didn't use it there is a gym. We highly recommend this hotel as there is so much more to Sydney than the Rocks and Circular Quay and this was a excellent base form which to explore.
- herbertBrisbane (10/5): Excellent service and standard of accommodation. - The staff were so helpful, even giving us an early check in as our room was ready when we arrived from the airport at 11.00am. We had booked for 5 people in a 2BR apartment with a trundle and were lucky enough to be upgraded to a 3 BR. Nothing was too much trouble for the staff. The standard of accomodation is high as is the quality of the furnishings. Would definitely stay again.
- grampym (10/5): Exceptional customer service, - The facility is nice and modern. Our room was quite clean. Our balcony (Veranda) was larger then expected. Location is almost optimal, the Central train station is a quick walk away, airport less than 30 minutes by cab. Light rail stop closer than Central train station. Close to Chinatown and it's associated markets and eateries. Issues: The in room tablet (used for operating shear curtains and precise room controls) did not work at 1st.. turns out it has a wireless charger tat is quite sensitive to being put on the charger correctly.. The hotel manager / concierge personally took care of it. Other items: laundry service is available for a very reasonable charge. ($AU 15) for the cloth pillow case sized bag. Zara partners w/ local businesses to offer discounts to hotel patrons. Most importantly: We have traveled all over the world, staying in hotels and suites: The personalized customer service and friendliness of the staff was the best we have experienced. Specifically Saul and Catalina did everything to make us fell not only valued but like an a family member that they were taking care of.
- suesC8334MY (8/5): Good location, good room, good staff - Generally, the experience was very good. The first two nights of a seven night stay was right next to a construction site, I could have leant out the window and touched the scaffolding. It was the weekend so no noise. We raised this with reception and on Sunday they gave us an upgraded room away from the construction. Well done but they should have told us when we booked. Staff were very pleasant and helpful. The room had everything we needed. It is a good location with access the city, trains and restaurants.
- A2541ZZmarcg (10/5): Super Stay - Great spacious and ultra clean room, very friendly staff, super design and best shower ever! Marc & Dominique -- Montreal
- mariannemG8624DS (10/5): No complaints - We had an enjoyable stay in a 3-bedroom apartment at Zara Tower. I liked that we could choose the bed configuration (ie. we opted for 6 singles instead of doubles). They also had a pillow menu which was fancy! Check in and check out were hassle free. Apartment was clean. Location was great for us - we mainly used Uber to get places or walked depending on our timeline. There are a lot of little cafes and dining choices close-by.
- angiemA1860YK (10/5): Girls get away - I loved my stay. Was in walking distance or only a train ride away. Bed was very comfortable and the towels were perfect size and soft. I loved the extra touch of providing a box of washing powder. I stayed in the one bedroom apartment and had plenty of room. Was also very tidy and clean 10/10 for me. I will stay again.
- G7962FZscottw (10/5): First stop on short tour of Australia - From moment of arrival to leaving we were dealt with by very lovely and and helpful staff The apartment was perfect for us and was serviced daily Great location for getting around either by foot or public transport
- Heechang (10/5): - perfect!
- TravForver (10/5): Great apartment with excellent location - Excellent location and spacious, well maintained apartment with all facilities such as washing machine & dryer (though cycle times were unduly high). The front desk staff guys - Deep and Himanshu were very helpful, with useful tips for restaurants, Travel hacks etc.
- jules6h (10/5): Excellent stay central to everything - Spent a LOT of time researching places to stay in Sydney, specifically with a bath. I came across Zara Tower, never heard of them before, and I was SO pleasantly surprised! The photos are exactly as the room is represented, the room is spacious with excellent amenities and the front desk staff could not be more accomodating. The bath was the best bit. So deep and roomy. We took our own bubbles, bath bomb and bath salts knowing we had this bath. I also took my own pillow (because I am weird like that) but they have this awesome pillow menu! I would definitely recommend Zara Tower and it is now on our list to stay there more often.
- V5210PJpeterc (10/5): Home away from home stay! - Super convenient location close enough to walk to restaurants and public transportation! The staff is super friendly and helpful, we were warmly welcomed by Saul who introduced us to Sydney and made an effort to check us in early as he saw how tired we were after a long flight. Our family of 3 stayed in felt like a cozy apartment with a full kitchen. Above all my wife lost an earring very dear to her and at checkout we let Angela know we showed her a picture and Zara found it!! Amazing!!! Thank you, we will be back!
- Rebecca (10/5): - Fantastic location and amenities - shame about the construction next door but that is only temporary. Amazing and helpful staff
- kristi (10/5): Huge suite - I booked the hotel bc thry offered rooms with a kitchen. I was pleased/surprised at how large and spacious the room was. Very clean. Well thought out space.
- Selina (8/5): Great hotel - Lovely hotel excellent customer service the rooms are very clean and modern the only thing that I did not like is that there are no bathrooms but I did appreciate the slippers. I love how many switches there are in the room and the rooms are clean daily and thoroughly
- anniet72 (10/5): Beautiful - Beautiful apartments centrally located lovely friendly staff Beds so comfortable! We love it here Highly recommend!
- francesa933 (10/5): A great place to stay - We very much enjoyed our stay at Zara Towers. Our apartment was very clean and spacious. The kitchen was well equipped with utensils and pans. We arrived in the late evening so it was great that we had been sent a grocery list from which we could pre-order items to be in the apartment upon our arrival meaning we were set up for meals the following day. The beds were comfortable and there was plenty of extra bedding if we needed it as it did get chilly in the evenings. Staff at reception were friendly and courteous. The location was good for buses and the railway. My only grumble was that there were roadworks outside my room and traffic noise (not the fault of Zara Towers), perhaps better insulated windows may have prevented the noise from disturbing me. We would definitely stay here again.
- V3933CEleahs (10/5): We will be back!! - Love staying here, staff are friendly and helpful, apartments are really well done and very clean. Great location, very handy to everything. Love how they have a selection of pillows to choose from. We really enjoyed our stay and will Be back!
- TraceyR1246 (10/5): Wonderful, modern apartment in Sydney centre. - My stay at Zara Towers was just what I needed.The room was amazing, so spacious , modern and had all the amenities, not to mention.... the pillows. The staff were wonderful and extremely friendly and d helpful. Location was perfect, a 5 min walk to rail and city, access to restaurants and entertainment. Would totally recommend
- Lloyd (10/5): Great spacious apartment - Very clean hotel room and beautiful room. All staff were extremely friendly and very helpful. Will definitely stay again with Zara
- Bex_UK_London (10/5): Awesome stay in Sydney - Awesome stay in Sydney, possibly one of the nicest apartments we have ever rented in a big city. Beautiful deco, comfort and all the little details + Really charming service. The furniture was super tasteful and the apartment had everything you can possibly need whilst on a short break! 10 out of 10
- Baselscot (10/5): A very comfortable night in Sydney. - As a family group of five we booked a three bed apartment which, being on the 16th floor, had some lovely views. The bedrooms and living area were spacious and very comfortable. The staff were all very professional, friendly and helpful and the hotel's location made it easy to access local services and facilities.
- Phil (10/5): - Great place to stay overnight for a show at the Capitol theatre.
- Antony (10/5): Five star Service - We were made to feel welcome from the moment we stepped in the door and every little request was responded to. The staff here are really amazing! We had requested a higher level room and away from the construction noise from the building adjoining the property that I had read about. Not only did they respond to our request, but they upgraded us to a two bedroom apartment a bit further away from the building works. Having said that, I must say that the whole time we were there- 3 days- we were not disturbed by construction noise at all! The apartment was nicely furnished, with a very comfortable bed, and spotlessly clean! The apartments are serviced on a daily basis. Museum station is only 5 minutes walk away and Chinatown and Darling Harbour are also within walking distance so there are eating places nearby. We would definitely stay there again.
- Justin (10/5): - It was quiet, very comfortable, easily accessible by both road and public transport, and close to all the attractions in Sydney. Staff were extremely helpful and friendly.
- MeiLengL (8/5): Excellent location Hotel - During recent holiday to Sydney, we (3 pax) spent 10N in Zara Tower 2 apartments suite. When browsing hotel accomodation, one of our key criteria the unit is equipped with washine mashine. We ended with Zara Tower, it was a blessing as it offerd more than that. A few highlight: #1 The unit is spacious, modern feel, clean & well equipped with all necessities (including dryer). #2 The staff is helpful, polite & professional. #3 Excellent location. It is 5 to 7 mins walk to : Museum & Central Station : China Town, George Street : L2/L3 tram to Circular Quay. There are many restaurants around hotel vacinity. The hotel is in the midst of Thai Community. One special feature of Zara Tower: It offers pillow menu for guest to select. Default pillow type is micro fibre unless otherwise requested. This is my first experience being offered pillow selection. The bed & pillow were super comfortable. Special shout out to front desk staff : Deepasun (sorry, i might not spell correctly). During check out day 20th Sunday, we had a few luggages. He offered to book Uber car for us (since we do not have Uber App) . It was an extra service which we appreciated greatly. My only negative feedback - the living room in the apartment light is not bright enough during evening/night. Overall it was a good experience with this hotel. Kudos to the team & keep up the good work. Regards MeiLeng LEONG SINGAPORE
- salag773 (10/5): Excellent stay - Wonderful staff especially Christine who went out of her way to accommodate our needs. Such lovely friendly atmosphere even though we got a complaint for being too noisy playing card games lol.
- H6996AAthomasl (10/5): Absolutely fantastic - Awwww was realy amazing trip Whole our family - mom dad kids was so so happy! And we really enjoyed our time and definitely will be back
- Osama (10/5): - Very comfortable and luxurious stay in zara tower. Super comfortable bed, modern room design and really great furniture and amenities. The daily cleaning is quick and thorough. Very friendly and helpful staff available 24hrs. I'll always try to stay here when visiting Sydney
- elizabethcZ3603RI (10/5): Excellent hotel and location - Had a solo 2 night stay and found Zara to be the perfect location for what I wanted and I loved the amenities. I enjoyed the huge soaking tub in the room and the spacious shower. Staff were super helpful and friendly and I can't fault the hotel at all. No. Restaurant on site but plenty of nearby options. Loved how accessible the theatres were from the hotel also as I saw a show at the Capitol and Lyric theatre while there. Was warned of building works next door but did not hear any noise at all nor was it an inconvenience in any way. Highly recommend.
- rodb198 (10/5): Zara Tower apartments - Great apartment. Clean. Really well appointed. Great beds. All the "technology" worked. Check in/check out very efficient. Parking no problem.
- Li lum jimmy (10/5): hotel stay - Amazing stay.
- janinesE9195MC (10/5): Great Accommodation - This was our second stay at Zara Towers. It is very comfortable accommodation with friendly staff. We stayed in the two bedroom apartment. The beds and pillows were so comfortable and we had plenty of space to spread out. We really like the location as it is an easy walk to lots of restaurants and the light rail.
- A537IKangelap (2/5): - Zara Hotel was, unfortunately, the most unempathetic and profit-driven accommodation I’ve ever encountered among both hotels and Airbnb stays. I strongly recommend reading this review before making a reservation. I booked a stay through Airbnb on Thursday, July 10 at 8:42pm, for a 3-night stay from July 10 to July 13 at $1,431. However, just 1 hour and 7 minutes later, at 9:49pm, I realised that my partner had already made a separate reservation for us elsewhere which I didn’t know earlier, so I submitted a request quickly via Airbnb to shorten the stay and check out on July 11 instead of July 13. The hotel staff immediately rejected my request. I went down to the reception to politely explain the mistake and ask if I could adjust the booking because I just booked an hour ago, I didn’t touch anything in the room and I would check out early morning the next day. However, they refused immediately, citing their policy, and told me I would still need to pay the full amount of $999 for the unused 2 nights despite the fact that the room had only just been booked an hour earlier, on a quiet weekday night. Yes, I acknowledge that the mistake was mine. But is it fair or ethical to charge a guest over $999 for nights they won’t use, especially when they tried to correct the mistake within an hour of booking? Think about it carefully. You booked a hotel and realised just one hour later that you had entered the wrong dates. You called immediately to fix the mistake, but they told you it was your fault and, due to their policy, you still had to pay the full $999. Wouldn’t you be upset having to pay $999 for a simple mistake like that? The staff told me to speak with the manager early the next morning, so I went down around 8:30 am on 11 July to discuss it again. However, the manager only said they would look into it but couldn’t guarantee. I checked out at 10am that day and did not use the remaining two nights (11-12 July) as I promised. However, no one contacted me by 4pm and when I tried to reach out, they just said they would get back to me but no one ever did. So I ended up going back to the hotel in person to follow up around 5pm. There was absolutely no effort to understand the customer’s situation, no compromise just a strict policy used to maximize profit from an honest mistake. Thankfully, Airbnb stepped in. Thanks to their reasonable cancellation policy, I was able to recover $640 even though the hotel refused to show any flexibility. If I had booked directly with Zara Hotel, I likely would have received nothing back at all. We told them that Airbnb even has a policy that allows for partial refunds in cases where customers have unavoidable reasons for changes or cancellations. We asked how they could show absolutely no flexibility at all in our situation. They said I had already received a $640 refund through Airbnb’s policy, so I should be satisfied and they couldn’t refund the remaining $359 as they needed to follow Airbnb’s policy. However, Airbnb actually offered a solution that they said if the hotel was willing to accept the change, they could adjust the reservation dates in the system from their end, allowing me to receive the full remaining refund($999). But the hotel refused. They came up with every possible excuse to avoid doing it, even though it was completely within their power to offer a full refund. So, if you are absolutely sure your travel plans are set in stone, maybe this won’t matter. But if there’s even the slightest chance you might need to cancel or change your booking, be aware: Zara Hotel will not accommodate you, no matter the reason, no matter how soon you reach out. After this experience, we looked at other reviews and realized that we were not the only guests who had gone through this. They may try to hide or discredit this review, but we have full airbnb screenshots, emails, messages, and call logs to back everything stated here. Let this be a fair warning for anyone considering this hotel.
- melissamA1720AT (10/5): Will definitely return - Super comfortable bed, fantastic position, great quality & vibe. This was exactly what I was looking to stay in for my holiday. The staff were also very friendly, professional & accommodating.
- Compass434440 (10/5): Everything I needed - Good staff, great space ..one of the larger studios. Everything I needed - space to work, sleep, cook, eat, relax. plenty of light. location perfect for access to train (and airport). Walking distance from shops, restaurants, theatre, city.
- Scott (10/5): Great family vacation stay - Very impressed with Zara. Room was very clean and well maintained. We loved that room service came up and would restock some of the amenities.especially coffee
- Melissa (10/5): - Exceptional quality with great styling. Location is amazing, walking distance to do much shopping, eating & activities.
- Alexander (10/5): - I loved the industrial and modern combo look of the room I stayed in
- T1695XCmollyl (10/5): Family penthouse stay - AMAZING STAFF SO KIND! Fantastic shuttle service too !!!! Made our experience with two little babies so easy and stress free xx
- Christopher (10/5): - Loved the location, and the room was exceptional.
- il min (10/5): - Good place
- Marcella (10/5): Perfect - Perfect for our family of 3 with a grown child. Easy walk from train station. Staff was so friendly and accommodating - stored our luggage, let us in early (since the room was ready), and arranged for a late check out. I left something in the fridge and they even went up and got it for me after we’d turned in our keys. Will book another night here if we need to stay in Sydney again this trip.
- Timothy (8/5): - The location of the property was great. That being said, there is construction currently happening on the building next door and it is very loud, this is in addition to the normal sounds of the city. Housekeeping does an outstanding job of keeping our area clean. There is a washer and dryer which is a plus.The beds themselves are very firm. This seems to be an issue in Australia in general, but each bedroom has the “choice” between being a king or 2 singles. Bed was very firm to our taste, but also our master bedroom is really 2 singles combined to make a “king” and the mattress is very firm and has an obvious gap. Pillows were too firm to our taste as well. The hotel has no pool. We were able to get anywhere in the city through public transportation or uber. Would like more comfortable beds but if met our needs and we would book again.
- ngy584 (10/5): Very worthy stay - Very well-equiped, warm, spacious & very clean & tidy. Very efficient house keeping team. My family love the apartment.
- Caitlin (8/5): - Massive
- Jinjia (10/5): - Staff were extremely helpful and went above and beyond to assist with resolving issues with parking as our vehicle did not initially fit in the stacker. We stayed for 3 nights and found the service to be impeccable. Would definitely stay at this property again.
- melgray910 (10/5): Fantastic on all Fronts - Fantastic Service from the booking to checkout! Wonderful, Warehouse Apartment that is Well-appointed and luxurious. The location is perfect, central to the city. I will definitely becoming back, as I didn't want to leave. If you are looking for a great place to stay in Sydney, Zara Towers the Luxury Plus SOHO apartment!
- yun mi (10/5): - 사진만 보고 소호룸 예약했었는데 1층 룸은 해가 거의 안 들어고 조명이 어두웠어요. 그리고 아이를 추가하지 않고 예약했어서 체크인 때 1인 추가에 대한 금액 지불했습니다. 리셉션에서 추가 금액이 발생한게 내 잘못이었지만, 그래도 추가 금액을 내게 된 것에 보상을 해주고 싶어 해서 아파트먼트 스타일의 2룸에 세탁기가 있는 룸으로 옮겨 주었습니다. 만약 추가 금액 내고 어두운 1층 소호룸에 있었으면 너무나 불만족스러웠겠지만 직원분께서 친절하게 룸 투어도 해주시고 좋은 방도 골라주셔서 아주 만족스럽게 지냈습니다. 룸 청소도 매일 해주었습니다. 아파트먼트스타일 룸이 사진보다 훨씬 예뻤습니다.
- Nathan (10/5): - Friendly staff, well equipped and very clean rooms. Everything was amazing we will be staying again.
- Felix (10/5): - I’ve stayed at this Zara multiple times over the years, and each visit reminds me why I keep coming back. The consistency in service, comfort, and attention to detail is truly impressive.
- Chung Ching (8/5): Zara Sydney - It’s spacious and clean. Easy access and friendly staff. Good place to stay.
- Shane (8/5): - Clean and accessible location property
- David (10/5): - It was a nice room. Well presented. It is a cab to the city, but we enjoyed the stay.
- jolanta1008 (10/5): Highlight of our Pacific trip - We travelled the Pacific coast and stayed in many places but our apartment at Zara Tower was the real highlight of the trip. Beautifully designed, high quality interior and finish, most comfortable beds and an amazing shower. On top of that stunning views from the balconies. The service is impeccable and thank you Angela for an upgrade, so greatly appreciated. We will be back when again in Sydney
- AveshN06 (8/5): Great gem in the city... - A great service apartment hotel in Surry Hills. Many could learn about customer service from Catalina and Enzo. With this being my mum's first trip to Sydney, they were kind and gracious and generally awesome with engagement and questions. It's not soundproof, and there's a bit of noise with the trains and trams being nearby, but overall, it's a great place to stay and be able to visit all Sydney attractions.
- angielynell (10/5): Couple Stay - My partner and I stayed for our wedding and the team at Zara Tower made our stay extra special. From the moment we got in the hotel, we we're greeted with smiles. The front desk team was helpful and accommodating. Thank you for the card and extra amenities left in our room, made our stay even more special and memorable!
- Joseph (8/5): - Great friendly staff, very helpful. Safe area. Would stay again.
- G5511EEmichaela (10/5): Don't miss the opportunity to stay at Zara tower! - Light and airy spacious, well equipped apartment with a very big comfy bed and fabulous pillows! Exceptionally clean -a home from home!Friendly and helpful staff would definitely recommend! If we are ever in the city again would rebook in a heartbeat!
- WalesMelbourne (8/5): Room & bed is comfortable - Room is ok, reception Catalina is outstanding, she greets every time she come in & out of the building. She smiles with every greet. Well done Catalina. We booked sky room, not sure if the room given to us was sky room, we have to trust Catalina when she assign the room to us.
- daniellR4073QR (8/5): Sydney vacation - The room was very nice and the staff was always friendly and helpful.The lactation was very good with easy access to public transportation.It was an easy walk to some great attractions and restaurants.I would recommend this place to friends.
- P7533OArobs (10/5): Outstanding building with lush rooms for all types of visits - We only ever stay at Zara Tower when we visit Sydney because it's very central to everything (including transportation and walking distance to major parts of the city), but also because it's a beautiful building with excellent 24/7 front desk service and the rooms are amazing. When we travel on our own, we stay in the luxury lofts which are VERY lush. And when we travel with our kids (who are young adults), we stay in one of the family apartments in the tower. The beds and bedding are top notch, and we will always stay there no matter what. Thank you to the team for welcoming us and taking great care of us each visit! We stay at least twice a year! (some of the pics are from previous visits when we stayed in the Luxury Loft Apartments which are when the kids don't travel with us)
- cattlec (10/5): Top notch aparthotel - Our group of 4 stayed in the 2 bedroom apartment for 5 nights. Convenient location to the central train station and downtown which are within walking distance of 15 mins or so. Very clean apartment thanks to the cleaning team. Welcoming and helpful receptionists. Only 1 small negative was that not having much shelves space in the bathroom. Overall a pleasant stay and highly recommend to anyone going to Sydney!
- johnwR2412GQ (10/5): Stress Buster - Excellent serviced apartment, well appointed and clean with lots of towels. Beds were comfortable with nice pillows. Was nice to have a good size balcony as well. Reception staff were also very friendly and ready to assist. So close to the city but away from the hustle and bustle. Walking distance to major attractions, light rail, train and metro stations.
- DavidVictor01 (10/5): Great location, spacious apartment. - Excellent hotel apartment. Spacious and comfortable with excellent facilities, amenities and attractions nearby. Great staff support and services, friendly and helpful. I would not hesitate to recommend this for families or couples who wish to share a space.
- Jodie (10/5): Highly recommend - Most amazing service! Friendly reception staff and available 24/7. Clean and serviced rooms daily, so nice to go back too! Bedding was nice and the pillow menu a bonus. Tea bags were delicious, had to take the remainder home with me! Beautiful big towels and good bathroom. They looked after our luggage for a few hours until we were ready to go the airport and that was a life saver!!! Amazing service to offer!
- Warner (10/5): - Outstanding staff
- Deirdire (10/5): great value excellent service - Absolutely fantastic service, great location, nice rooms
- Thuy (10/5): - Staffs are very friendly
- Paul (10/5): - Amazing place to stay. Right next to central station with many walkable restaurants. Wish I would've got his name, but the guy with the slicked back hair at the front desk was a highlight. Recommended restaurants and helped me find a low cost ATM in the area. It was like my own personal conicerge service. (All of the front desk members were helpful and nice).
- Lisa (10/5): - Great apartment in good location. Really recommend
- vbrother (10/5): A great find - This was a great find. When we were at the airport in Vancouver waiting for our flight to Sydney we received an email from the hotel that we had booked asking if we wanted to pre-register. When my husband went to process our payment he noticed that the hotel had the wrong dates and did not have us booked for our arrival date. When we sent them an email notifying them of the error they said that unfortunately they did not have a room available for when we were arriving (the next day). We cancelled our booking and were left at the airport with no accommodation waiting for us on arrival. Fortunately we had a lot of time before our flight and we were able to book a room at Zara Tower Hotel for a decent price. Check in is 3:00 but we arrived at the hotel at 1:30 tired after a long red eye flight. Mimanshu told us that the room was not yet ready but we could wait in the lobby and the room would be available in ½ hour. He approached us at 2:00 and told us we could check in. They didn’t have the 1 bedroom that we had requested available so he would have to put us in a 2 bedroom suite at the same price. I hate when that happens. LOL. Mimanshu helped us up with our luggage. We had a huge 2 bedroom suite with a balcony overlooking the street, a living room, full kitchen with stove, fridge, microwave ,washer and dryer. The room was spotlessly clean. The bed was comfortable and we had a really good night’s sleep. We did not hear much traffic or outside noise in our unit. The hotel in a good location – close to Chinatown but a bit of a hike to circular quay All the staff at Zara Tower were really great. They are always so cheerful and helpful. Mimanshu was really special though and he made our vacation very special. We were flustered that we had lost our original hotel booking but our stay at Zara Tower proved to be a blessing in disguise. We ended up with far superior accommodation than what we had booked at the other hotel and had absolutely great personal service. We felt that the staff at Zara really cared and went out of their way to ensure that we were well taken care of. We highly recommend Zara Tower.
- 20zolt_ns (10/5): Perfect Place - I felt great and was satisfied with everything. The young staff at the reception helped me with everything I needed. The apartment is very nice and clean. The cleaning staff ensures that the apartment is as clean as possible. Everything sparkles and shines with cleanliness. The location is very good. I can recommend it to everyone.
- hmh64 (10/5): Great accommodation with friendly helpful staff - Loved the accommodation - we had a 2 bedroom apartment. Staff were so friendly and accommodating especially Saul who was so helpful. Apartment was clean and tidy and very well equipped. It is a good walk down to circular quay and opera house but it didn’t bother us at all. A shorter walk to Darling Harbour.
- stephenrW1989FU (8/5): Very nice apartments that have all the facilities - Apartments are very nice and have all the facilities. Good location The rooms facing the main road can be noisy and the building work next door will affect you if you try to sleep past 8am. The front desk staff are very helpful and friendly. I had an issue with them not telling me about the building work and they refunded me one night which was very fair. Good customer service
- kurtkX6504UZ (8/5): Stylish comfortable loft, but some early morning noise - This property is like two hotels in one. Our friends stayed in one of the sky apartments, which is bright, contemporary on a high floor with a view. We stayed on a lower floor in one of the loft suites, which have an industrial aesthetic - concrete floors, exposed ducts and conduits, eclectic furnishings, but lots of space. It was very cool and stylish - different from a typical hotel suite. The bed is separated with only a curtain so would not be conducive for a couple where one likes to watch tv late or get up early to make breakfast while the other sleeps. Great location, but the one drawback to this hotel is the construction next door. Some days we heard nothing, but other days the building rattled before 8 am.
- Tim (10/5): - Great modern room with all the frills (a tablet that controlled all the lights and curtains etc). Luxurious bathroom. The kind of place that inspires me for if I ever won the lottery and built my own house.
- Greg (10/5): - Great room. Great location.
- Verified traveler (8/5): - Overall, it was a very nice accommodation. The kindness of the staff was so good and the condition of the room was satisfactory. However, the room was a bit depressing because it didn't get any sun, and the floor cleaning was not done unless I told you otherwise, the cushion smelled the worst, and the noise from the surrounding area and the upstairs was so loud that I couldn't sleep.If I visit again next time, I think I will choose a different room type.
- rwddee45 (10/5): Perfect stay at Zara Towers, Sydney - Clean, well run and well serviced, perfect safe and central location for exploring many of Sydney's neighbourhoods, great beds and bedding. Handy to grocery stores and restaurants. Very welcoming reception on arrival al after 24 hours of travel from eastern Canada - easy check-in.
- Verified traveler (10/5): Great stay, clean and very real. - From start to finish, we had a great time. The staff was friendly and kind to us all and there was fabulous communication. The room was incredibly clean and had everything you could need to make it a pleasant stay. The location was fantastic as we arrived and left on the train from Central and were able to walk or public transport anywhere from the hotel. Loved it and have recommended to others already.
- Steven (10/5): Great spot - Great find...the apartment was perfect, location perfect, staff very helpful
- Allan (10/5): - Pretty much liked everything about this property. Staff are absolutely amazing. Himanshu at the front desk was so helpful and friendly and gave us good advice. Everything was so clean and well looked after. Our two bedroom upgrade was superb and spacious. The bed was extremely comfortable. Proximity to restaurants and Chinatown was excellent. Balconies are large with superb views over the city. Definitely where we would try to stay next time we visit Sydney.
- Steven (10/5): - Excellent staff. Great rooms
- Julie (10/5): - Great stay and staff.
- Natasha (10/5): - Beautiful staff, rooms were comfortable and very clean. Hot water was great. Close to Muesum train station, lovely little cafe just as you leave the hotel to the right and other dining options such us pubs (the Crown was fabulous) dumplings, a brisket place to name a few. Would stay here again in a heartbeat!
- Mai (8/5): - We loved the location. Loved the staff who were helpful and friendly. They even changed my pillow to suit. Housekeeping was amazing. What we didn't like was the plumbing nosies at night especially. Each time upstairs turn on something you could hear all the pipes. Didn't like the air condition system being so loud too.
- Shazia (10/5): - We were in the 3 bedroom penthouse and loved the apartment. It is well located in the Surry Hills area with plenty of cafes and restaurants on Crown Street, a short walk from the hotel. Staff is friendly and helpful. Cleaning was done everyday and it was acceptable, not outstanding. There is a small but good gym in the building. Beds and bedding were very comfortable. I would recommend Zara Tower Hotel
- jaime (8/5): - For such a grand space with so many areas WHY is the bathroom so disappointing. You could add a bathtub in the middle of the room and it would be EPIC. redo the whole bathroom please
- Jason (10/5): - Very nice and clean. Really missed not having a restaurant or any type of food/snacks/drinks available in the hotel. Great location. Also a very nice NYE gift! Overall great!
- Kurt (10/5): - Loved our stay here. Perfect for our family of five, spacious, comfortable and staff was fantastic.
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