Plaza Gallery Hotel Boutique
Location: Guadalupe Victoria esq. 16 de Septiembre, Centro, Tuxtla Gutiérrez, mx
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Rooms with Stunning Views
Plaza Gallery Hotel Boutique in San Cristobal de las Casas offers beautifully designed rooms with balconies or terraces overlooking the vibrant city. Enjoy modern amenities like flat-screen TVs, Nespresso coffee makers, and cozy bathrobes for a comfortable stay.
Convenient Services and Facilities
Guests can indulge in complimentary continental breakfast, relax at the on-site bar and coffee shop, and make use of the fitness center and massage services. With 24-hour front desk assistance, tour arrangements, and laundry services, your every need is catered to at Plaza Gallery Hotel Boutique.
Explore the Surrounding Gems
Conveniently located, guests can easily visit the charming villages of Chamula and Zinacantan or head to San Cristobal de las Casas National Airport within minutes. Immerse yourself in the rich culture and beauty of Chiapas during your stay.
Ready to experience luxury and convenience in San Cristobal de las Casas? Book your stay at Plaza Gallery Hotel Boutique now!
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Massage services
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Kid meals
- Coffee Shop on site
- Fruits
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Mobile app for room service
- Pub crawls
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Japanese garden
- Garage
- Health or beauty spa nearby
- Hosted evening meal (reserve)
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Family Room, 1 King Bed with Sofa bed, Terrace
1 King Bed and 1 Double Sofa Bed
474-sq-foot soundproofed room with a deck/patio
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with premium channels and Netflix
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, double sofa bed, and safe; cribs (free) available on request
Comfort - Daily housekeeping, heating, and portable fan
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Terrace
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Rainfall showerhead
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Deck or patio
-
Deluxe Room, 2 Double Beds
2 Double Beds
248-sq-foot soundproofed room with a balcony
Layout - 6 bedrooms
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with premium channels and Netflix
Food & Drink - Espresso maker and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Bathroom grab bars
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Separate bedroom
- Portable fan
- Bedsheets provided
- Bathroom grab bars
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
-
Gallery Room, 1 King Bed with Sofa bed, City View
1 King Bed and 1 Double Sofa Bed
549-sq-foot soundproofed room, balcony/patio with city views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with premium channels and Netflix
Food & Drink - Espresso maker, free minibar items, room service (limited hours), and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, double sofa bed, and safe; cribs (free) available on request
Comfort - Daily housekeeping, heating, and portable fan
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Toilet paper
- Sofa bed
- Bottle of water
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- MP3 docking station
- Rainfall showerhead
- Balcony or patio
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
-
Deluxe Room, 1 Queen Bed
1 Queen Bed
226-sq-foot soundproofed room with a deck/patio
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with premium channels and Netflix
Food & Drink - Espresso maker and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board
Comfort - Daily housekeeping, heating, and portable fan
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- No cribs (infant beds)
- Separate bedroom
- Portable fan
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
- Deck or patio
-
Deluxe Double Room
The double room offers a tea and coffee maker. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Alarm clock
- Coffee machine
- Linen
- Bottle of water
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Deluxe Room, 1 King Bed
1 King Bed
Overlooking the city
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with premium channels and Netflix
Food & Drink - Espresso maker and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board
Comfort - Daily housekeeping, heating, and portable fan
Need to Know - No cribs (infant beds) available
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Room service (limited hours)
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- No cribs (infant beds)
- Portable fan
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
-
Deluxe Room, 2 Double Beds, Garden View
2 Double Beds
248-sq-foot soundproofed room, balcony with garden views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - LCD television with premium channels and Netflix
Food & Drink - Espresso maker and room service (limited hours)
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Free long-distance calls, safe, and iron/ironing board; cribs (free) available on request
Comfort - Daily housekeeping, heating, and portable fan
Accessibility - Wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Toilet paper
- Shampoo
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Espresso maker
- Premium bedding
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Pillowtop mattress
- Rainfall showerhead
- Free cribs/infant beds
- Portable fan
- Bedsheets provided
- Soap
- Guidebooks or recommendations
- Laptop-friendly workspace
-
Standard Twin Room with Garden View
The twin room provides a tea and coffee maker. The unit offers 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Alarm clock
- Coffee machine
- Linen
- Bottle of water
- Accessible by lift
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
-
Queen Room
This room offers a balcony with views over the city. It features a queen-size bed, flat-screen TV and a safety box.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Private entrance
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Double Room with Two Double Beds
This room offers a balcony with views over the city. It features 2 double beds, flat-screen TV and a safety box.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Private entrance
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Bottle of water
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Junior Suite
This spacious room offers a living area and a balcony with views over the city. The room features flat-screen TV with cable channels and a Nespresso coffee maker. The bathroom has a shower and steam bath and bathrobes are provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Terrace
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Fruits
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe King Room
This very spacious room offers a living area and a balcony with views over the city. The room features flat-screen TV with cable channels and a Nespresso coffee maker. The bathroom has a shower and steam bath and bathrobes are provided.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Radio
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Interconnected room(s) available
- Private entrance
- Sofa
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Sofa bed
- Bottle of water
- Fruits
- Chocolate or cookies
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- Yossi Fogel (8/5): - מיקום מעולה. ארוחת הבוקר היא לא במלון אלה במסעדה כמה דק' הליכה מהמלון. בכל אופן קצת עולם שלישי.
- Mario (10/5): - Excelente en todos los sentidos, atención, detalles, estancia, divino
- Norberto (8/5): Personal 10! - Es un hotel muy lindo, con decoración dentro de la habitación medio pasada de moda. El baño le hizo falta cosas, había hasta comejen y termitas. Baño roto y en mal estado. El personal muy bueno. El l desayuno fatal! Muy fatal!
- ROXANA (10/5): - J
- Omar Eduardo (10/5): Experiencia extraordinaria - Todas sus instalaciones, el servicio! La limpieza, la amabilidad de parte de todo su personal. La verdad felicito al hotel muy acogedor
- Carlos (8/5): - Certainly an overpriced hotel. There are better choices for the same price in the area. Not even toiletries or hand soap in the room
- erika (10/5): Excelente - Excelente servicio el personal pie amable y atento !!
- Felicitas (10/5): Great pick! - Awesome location. Staff very accommodating & super friendly. Nice bed. Resolved issue with balcony door not locking quickly by offering other rooms to choose from.
- Robert (10/5): Exceptional - Excellent location and the staff was great!
- Sergio (10/5): - Great Service and very friendly personnel
- Jose Cesar (10/5): - It’s located right at the main plaza. You can walk to the restaurants.
- Kathlene (10/5): - The staff was excellent very attentive and helpful.
- Andrew (10/5): Comfortable hotel in the centre of town. - Large well equipped room with the most comfortable beds. Staff were very helpful. Breakfast was in a cafe across the square and was excellent. The hotel is right in the centre so lots of choice for eating out. Nothing - a wonderful hotel to return to after a long day out.
- Norma (10/5): - Excelente
- victoriano (10/5): - El personal super esplendido y atento
- Francisco (10/5): - Todo excelente
- Veronica (10/5): - We loved the hotel, very classy, clean, walkable, the staff was great!
- Benjamin (10/5): Exceptional -
- Francisco (10/5): - Excelente
- Guillermo Francisco (10/5): - Excelente
- Estuardo (10/5): - Un alojamiento muy bien ubicado y con un excelente servicio.
- Silvia (10/5): - Excelente el servicio y atención del personal del hotel, mis felicitaciones!
- Carlos Roberto (10/5): - Muchas gracias a todo el Staff realmente son personas muy agradable y amistosas, es lo que nos hace ser unicos a los mexicanos
- JAIME (8/5): - No me gusto el ruido de la calle
- Illimani (7/5): Unscathed - Clean close to everything staff willing to help Few more amenities Can be noice in the morning at dawn When locals start their day
- JACQUIE (10/5): - We had a wonderful stay at this hotel. It was centrally located and very odern. What I liked mot was the service. Everyone there went out of their way to make us happy. Fresh bottles of water every day, a Nespresso machine in the room and one in the lobby with great tasting coffee. They made me a cappuccino and delivered it to my room. Heavenly. When it rained they gave me an umbrella. Totally a classy and lovely hotel. If you are into art, you will love the wall hangings and lamps from a designer from Mexico City. They are available for sale too. I was tempted. But I must mention the king sized bed and cradles you when you sleep. So comfy. I usually like hard beds but I slept so well on their mattress, I will have to rethink that. Can't say enough about the service, the staff and the hotel.
- Iris (10/5): good hotel - the hotel is beautiful and in a great location. the breakfast is very good.
- Isela (10/5): - excelente
- Claudia (10/5): Agradable estancia en el centro de San Cristóbal - Un hotel nuevo, muy limpio y personal súper atento. Habitaciones lindas y cómodas.
- erika (10/5): - Excelente personal y todo muy bien
- Andrés (10/5): - Excelente hotel para visitar San Cristóbal
- Gabriel (8/5): - El hotel está muy bonito y súper buen ubicado el único problema es que las noches son muy ruidosas y cuesta trabajo descansar
- Jessika (10/5): - Excelente servicio, el personal es muy amable y te hacen sentir en casa. La propiedad esta bien ubicada en el centro de San Cristobal.
- Luis Manuel (8/5): - Es un hotel muy bonito y acogedor, lo unico que me gustaria es que tuviera un pequeño restaurante, ya que es un lugar algo frio, y se antoja tomar los alimentos dentro de las instalaciones. Pero altamente recomendable maximo para 3 noches...
- Toledo (10/5): Great alternative for families visiting from abroad - service was amazing and superb location room was comfy and staff’s customer service was top notch
- Fabian (8/5): - En general es una buena ubicacion pero lo que no me gusto es que estando en mi cuarto se asigno a otro huesped y me asustaron cuando entraron a la habitacion sin permiso
- CLARISSA (10/5): Me encantó, volvería sin duda - Lindo hotel, muy acogedor y confortable . La atención de los empleados inigualable, podría decir que en años viajando a San Cristobal, éste hotel es el mejor, en todo. Desayuno delicioso y estancia disfrutable, linda decoración y súper cómodo .
- Nicolas (9/5): Superb - Clean and comfortable bed although extremely soft. Fantastic helpful staff. Perfect location Music constantly playing outside the room in the corridor
- Francisco Javier (10/5): - Un Hotel muy bonito y limpio, con personal muy atento. Mi esposa y yo disfrutamos mucho los 5 días que estuvimos hospedados en ese Hotel.
- Gili (10/5): Exceptional - It is in the heart of the wonderful city where you get to experience the San Cristobal people, The staff is amazing and very helpful, lovely breakfast - very homely feeling throughout our stay. strongly recommend
- Isela (10/5): - excelente lugar
- susana (10/5): Perfecto - Maravilloso hotel, decoración exquisita, todo tipo de comodidades. Personal muy amable y ubicación inmejorable
- Camilla (10/5): Exceptional -
- Ramiro (10/5): - Overall... EXCELLENT
- Pat (8/5): - Todo mb
- Rubi Arlet (8/5): Buen hotel - El personal muy atento. Hotel céntrico. Tranquilo a pesar de estar cerca de zona de antros. Todo cómodo para visitar en familia. Solo el desayuno i ncluido hay que ir a un restaurante pasando el parque.
- Roger Wolf (10/5): - el hotel es una joya
- María Magdalena (10/5): Maravillosa experiencia ⭐️⭐️⭐️⭐️⭐️ - Excelente servicio desde la recepción!, con un delicioso vino caliente de bienvenida, y delicioso café en el lobby y en la habitación. Todas las personas desde valet hasta gerente fueron muy amables y atentos. Además el hotel tiene una excelente ubicación y no necesitamos el auto para nada, pues no salimos de la ciudad.
- Rits2211 (10/5): Conveniently located next to the Zocalo - This boutique hotel is elegant, has friendly and dedicated staff working there. The room is perfectly decorated with high ceiling if you’re on the first floor. The towels are plush, the robes are quality made and even the slippers are worthy to take home one of a kind. The shower lacks pressured water flow, our only complaint but still doable. The hotel is conveniently located next to the center zocalo. We bought a bottle of wine and drank at the lounge next to the front desk and hung out for hours. It’s so worth it to stay here and we felt like two nights were not enough.
- Alma Delia (10/5): - Excellent no complaints
- ANA (10/5): - Staff was amazing, super friendly, always eager to help, they even gave us a history lesson of San Cristobal and their buildings. We highly recommend this hotel to families w/kids. Muchas gracias por ser tan acogedores.
- Oscar Rosales (10/5): - Staff was awesome
- maria de los angeles (8/5): Muy buen servicio - Muy buen servicio, buena calidad en los blancos, me hubiera gustado una decoración que reflejara Chiapas con maderas y textiles.
- lesley (10/5): - Cute hotel boutique, loved everything of it! Definitely recommend anyone staying here!
- Yolanda Olívas (10/5): - We checked in at midnight and Camilo received us. He was very friendly and helpful. The rooms are very clean and beds are extremely comfortable. Hotel is very centrally located. We had easy access to shopping, eating and nightlife. Definitely will come back.
- SERGIO (8/5): ¡Viva San Cristobal! - La atención ....excelente! La decoración....muy buena. El lobby.....muy bien. La habitación....pequeña pero funciona. La ubicación....La mejor de la ciudad. ¡Nos encantó el mural de las aves con luces!
- victor (10/5): - I really enjoyed staying in this hotel wonderful staff
- Verified traveler (10/5): - Las instalaciones, la ubicación, el servicio del personal.
- alejandro (10/5): Excelente hotel en excelente ubicación - Hotel excepcional. Todo muy bien.
- Verified traveler (8/5): - Rooms are nice with decent space. Location is great but noisy as the rooms are right on the street. Windows are no where near noise proof. You can hear the conversations of the people walking by. Otherwise, a great place.
- Verified traveler (10/5): - We loved location, staff attitude and cleanliness of place.
- Verified traveler (10/5): - Location is great but didn’t like that it had no room service and for bfast you had to cross to the restaurant, food was great but don’t like the fact that for basic stuff nothing is offer there.
- Verified traveler (10/5): - Everything was ok, walking distance from the main points in the city I liked a lot, the rooms are bit small but you get everything you need ... and is nice and cozy and the beds are just too comfortable
- Andrea (10/5): Best place to stay in San Cris !!! - Everyone who works here has amazing customer service. The place is extremely clean, comfortable and has beautiful touches of elegance. The best location as well.
- Verified traveler (10/5): - Muy limpio, el personal en general amable
- Jorge (10/5): Excelente hotel - Estancia muy satisfactoria, ubicación excelente, confortable y sobre todo calidad humana en el servicio
- Verified traveler (10/5): - Best hotel in Mexico!!! Especially the staff is excellent. Always well prepared, fast.
- carlos (8/5): - Location is simple sensational, nice breakfast, good service
- Ma. Guadalupe (8/5): Bonito - Muy bonito hotel con excelentes amenidades en el cuarto, lo único es que no cuenta con restaurante, tienes que salir del hotel para ir al restaurante del mismo hotel ubicado a una cuadra
- RAFAEL GERARDO (10/5): - Todo excelente, solo deben actualizar su página , ya que el google maps, se desubica. Y la cama está muy incomoda . Pero todo lo demás excelente
- Verified traveler (4/5): - Muy, muy pequeñas las habitaciones, deberían al menos avisar para cuando reservas para 4 personas...., no pueden caminar dos personas a la vez, el baño, igual de pequeño. No tiene estacionamiento.
- Verified traveler (6/5): New and comfortable but too pricey and noisy - The hotel is new and it is very well located, however it is too pricey for what it offers. Also it is surrounded by many bars so there is music noise until around 4 am which is uncomfortable. Rooms are comfortable and everything is new.
- Ricardo Israel (10/5): Vale cada peso gastado - Increíble y magnífico el lugar Si vas a descansar te lo recomiendo mucho.
- Ismael (10/5): - Excelente servicio, muy limpio y bien decorado. El desayuno incluido también excelente y es a la carta.
- Verified traveler (2/5): - En primer lugar el precio de EXPEDIA era de 2389 MXN y me fue descontado cerca de 3,500 en mi tarjeta de pago !!! Le comenté a EXPEDIA y NADA se ha HECHO HASTA AHORA. Para el desayuno tiene que cruzar la plaza e ir a comer en un bar, donde te dicen ya a la entrada que solo te dan esto y aquello !!!! UM ABSURDO, por 3,500 MXN
- leonor (8/5): Muy pequeño el hotel y caro - El lugar está muy céntrico pero muy pequeño los cuartos y las camas son muy incómodas y muy peligrosas el servicio excelente y la ubicación también pero no valía lo que pagamos muy caro y el baño muy pequeño en si el hotel está muy pequeño y no vale lo que cuesta en mi opinión no es lo que está en fotos es muy pero muy pequeño en todo pero repito el servicio de todos los empleados fue excelente en toda la extensión
- Raquel (10/5): Vacaciones - Un hotelito muy bonito, privado y muy limpio en el centro de Sancris
- Verified traveler (10/5): - El hotel es impecable, cuidan hasta el mas mínimo detalle la atención es excelente.
- Verified traveler (8/5): - 料金に対して朝食が残念
- Verified traveler (10/5): - Muy buen trato del personal en todos los aspectos. Muy serviciales en todo momento. Mi hija se enfermó en mí estáncia y en plena madrugada fue un personal a una farmacia por medicina y al otro día nos consiguieron un doctor. Muy recomendado
- Enrique (10/5): - La ubicación del hotel espectacular, puedes caminar o todos los lugares de gran interés en San Cristobal, la atención también espectacular, el trato es personal y se adaptan a tus necesidades. Por ejemplo, era el cumpleaños de mi esposa y se tomaron la molestia de avisar al restaurante y dejaron una botella de vino en la noche sin costo adicional. Definitivamente volvería a este hotel. Lo único tal vez que se podría mejorar es que las habitaciones dobles son con camas matrimoniales no camas Queen size, en mi caso viaje con mis dos hijas pequeñas y mi esposa. Y obvio hubiera sido más cómodo en camas más grandes, pero la verdad la atención y la disposición compensó este pequeño detalle.
- Verified traveler (10/5): - I checked in at the Plaza Gallery Hotel and Boutique on a Monday night and checked out on Saturday morning and all I can say is this is a clean hotel with a wonderful location. The room I had was spacious and the bed was okay perhaps too soft but still comfortable. There is also a flat screen TV if you want to catchup on news or sports before going to bed. The location is great because most of the top attractions of San Cristobal de las Casas are within walking distance. The only place you might need a taxi for is Iglesia de Guadalupe because it is nearly a mile away but I walked it from the hotel so I could see more of the city. Because the hotel is located in the centro they do play music very late in the plaza but I was still able to get enough sleep. If you want total quiet then you must get a hotel located in an area away from here. The hotel staff including front desk and housekeeping was extremely pleasant. The people I had the most contact with Grecia, Felipe, and Anna were very friendly and have excellent customer service skills. The only issue I had , I did want to use their front desk safe but the key was unavailable so I had to use the room safe. Nearby there is an Oxxo if you need to buy drinks or snacks to take to your room. If you decide to visit San Cristobal then I recommend this hotel.
- walter (8/5): A great option when visiting San Cristobal - The hotel was clean and beautiful with easy access to everything San Cristobal has to offer. The staff went out of their way to make us feel welcome and even called us when they thought we may have been lost! Upon arrival they unexpectedly brought mulled wine...a nice touch! Breakfast was complimentary and Just a short walk away. This is our third time visiting San Cristobal and I would stay here again. One of our two nights was a Saturday and there was a loud bar close by that resonated thru our room. The second night was perfect.
- travelerd2011 (10/5): Great location and friendly staff in San Cristobal de las Casas ! - I checked in at the Plaza Gallery Hotel and Boutique on a Monday night and checked out on Saturday morning and all I can say is this is a clean hotel with a wonderful location. The room I had was spacious and the bed was okay perhaps too soft but still comfortable. There is also a flat screen TV if you want to catchup on news or sports before going to bed. The location is great because most of the top attractions of San Cristobal de las Casas are within walking distance. The only place you might need a taxi for is Iglesia de Guadalupe because it is nearly a mile away but I walked it from the hotel so I could see more of the city. Because the hotel is located in the centro they do play music very late in the plaza but I was still able to get enough sleep. If you want total quiet then you must get a hotel located in an area away from here. The hotel staff including front desk and housekeeping was extremely pleasant. The people I had the most contact with Grecia, Felipe, and Anna were very friendly and have excellent customer service skills. The only issue I had , I did want to use their front desk safe but the key was unavailable so I had to use the room safe. Nearby there is an Oxxo if you need to buy drinks or snacks to take to your room. If you decide to visit San Cristobal then I recommend this hotel.
- Verified traveler (10/5): - Excelente servicio intalaciones muy cómodas ubicación muy céntrica . Muy bonito lugar
- Verified traveler (10/5): - Excelente servicio, ubicación y limpieza lo recomiendo mucho
- Verified traveler (10/5): - Great location, everything you need to see in San Cristobal is in walking distance. Rooms are a little smaller than I’m used to, but beds are very comfortable. Really enjoyed my stay. Would stay here again.
- Cesar (8/5): Friendly staff - We spent a week in San Cristóbal area the hotel It's located right in the heart of the city, easy to get around everywhere, the staff are very friendly and willing to help at any time, breakfast it was great they just need to find a way to keep it warm most of the time it was cold at the time getting to the room, also they offered a bigger room with an amazing view unfortunately we couldn't stayed because it had a terrible smell to cigarette, little disappointed from that part we decided to stay in this place to be smoking free so I don't understand the smell anyways overall very comfortable place to stay, next time we will try something different.
- Verified traveler (10/5): - Very nice! Close to shuttle drop off point from airport, super nice staff, available to is after a delayed flight until 1am!
- dolan23 (8/5): Perfect hotel apart from the ibiza music - I have to say I loved this hotel the bed was perfect it was spotless and the breakfast you got across the road from the hotel was delicious but unfortunately I wouldn't stay again as there is music pumping until 5am which is just ridiculous so if I ever stay in San cristobal or if anyone wants to stay in San cristobal id reccomened staying outside the town but if your not a light sleep and don't mind rave music going until after 5am then this hotel is perfect as I said the hotel itself is amazing.
- cynthiabouffier (8/5): Good Service. - Excellent location. Delicious food and hot wine! Great hospitability. Staff makes you feel at home! The decoration a little bit cursi (plastic stuff) but it´s ok. The location is perfect to move anywhere. The only inconvinience is that restaurant service is a block away but the hotel.
- Verified traveler (8/5): - Great location and polite helpful staff. Bed are not very comfortable.
- 898Bob_M (6/5): Good location, overall ok but disappointing - +: Perfect location in the historical center, relatively recent and cosy, friendly staff, some nice perks (slippers), our room had a small terrace -: breakfast (« continental »: one juice, one cup of coffee, some fruit and 3 small pieces of bread to share), quite noisy (including when other rooms take a shower), small rooms, had to wait 30mn to get our car back from the parking lot as no one was available, didn’t put back nespresso capsules after the first day
- Adventurer7709 (10/5): Perfect location and excellent hotel. We loved it!! - We were four childhood friends visiting San Cristobal for the first time and we stayed here for four days, we loved the hotel!! The staff was excellent, very helpful and accommodating. We had no problem during our stay. Our rooms were spacious and always very clean, the service was outstanding! We would recommend this hotel and if we return we will stay here again.
- mimicasatx (10/5): Excellent and Beautiful Boutique Hotel - We stayed 4 nights at Plaza Gallery Hotel Boutique and it was a very pleasant stay. The hotel staff were friendly and very nice. Efficiency check in and check out. The hotel is located in front of the City's Central Plaza and Cathedral which are adjacent to Zocalo's museum and City park. I enjoyed the Main Plaza balcony view while having my morning coffee and also later in the evening hours. The room is nicely decorated plus nice amenities as Bvlgari toiletries, complimentary Espresso machine coffee and bottled water daily, comfortable bed, and high water pressure for a hot shower. The down side was unstable Wifi with no cable TV service displaying a bad screen when we watched the analog channel. Hotel stay comes with Included Continental breakfast at Via Vai Restaurant located across the Main Plaza from the hotel, also you can order from menu with additional charge. Competitive prices for laundry are available on the same street Guadalupe Victoria short walk from the hotel.
- Victor (10/5): - Excellent room, food, cafeteria good choice to stay in san cristobal.
- portera298 (10/5): Top Notch Down Town - I'm usually more of a mid to budget traveler, but this was included as the last stop on a Mayan Ruins tour, and man it was nice. Fantastic location and I ended up booking another night to just enjoy for myself. What a beautiful town to experience, and a luxurious, well serviced place to come home to at night. You can really walk to everything from this spot. Great street food shows up around town after 10 pm.
- Verified traveler (8/5): Central location - Very nice accommodation. Luxury hotel. The room had everything you would want and need. Nice little touches like quality toiletries, and nightly biscuits dropped to your door. Staff made a huge effort to accommodate us and fulfill requests. Only issue was ieth the shower. Temperature wasn't consistent.
- Raymond (10/5): Above and Beyond - My wife was a bit sick and the hotel staff arranged a Dr to see her in our room. It was a great experience after she recovered and thank you to the hotel staff again.
- Emmanuel (10/5): Awesome hotel - My stay at Plaza Gallery hotel was awesome, I had the Jr. Suite and it was perfect, very well located in the city of San Cristobal and very quiet. The room was nice, clean and very cozy although it would be better if it would’ve had a room heater.
Photos
