BIG4 Whitsunday Islands Holiday Park

Location: 2955 Shute Harbour Road, Airlie Beach, au

Star Rating: 3 Stars

Property Type: Holiday park

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Clubhouse
• Electric bicycle charging station
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• BBQ facilities
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Car hire
• Non-smoking throughout
• Board games/puzzles
• Grocery deliveries
• Wheelchair accessible
• Shared kitchen
• Kids' outdoor play equipment
• Public transport tickets
• Evening entertainment
• Salt-water pool
• Entertainment staff
• Outdoor furniture
• Fence around pool
• Badminton equipment
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Delivered food - securely covered
• Happy hour
• Shopping on site
• Television in common areas
• Express check-in
• Free wired internet
• Playground on site
• Scuba diving on site
• Snorkeling on site
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Internet access
• Concerts/live shows
• Clubhouse
• Private picnics
• Exercise/lap pool
• Japanese garden
• Secured parking
• Fishing nearby
• Horse riding nearby
• Swimming nearby
• Electric bicycle charging station
• Charcoal grill
• Bulk dispenser for toiletries
• Paddle boating nearby

Rooms Available

• Standard Studio

  This air-conditioned villa includes a TV, kitchenette and private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Shower chair
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Standard Cabin

  Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony, this studio also provides a seating area, a dining area and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Private bathroom
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Superior Cabin

  The air-conditioned apartment features 2 bedrooms and 1 bathroom with a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. A seating area with a flat-screen TV, a dining area and a balcony are featured in this apartment. The unit offers 3 beds.

  Max Occupancy: 5 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Superior Two-Bedroom Cabin

  The air-conditioned suite features 2 bedrooms and 1 bathroom with a shower and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. A seating area with a flat-screen TV, a dining area and a balcony are featured in this suite. The unit offers 3 beds.

  Max Occupancy: 6 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Barbecue
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

• Superior Two-Bedroom Villa

  The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a balcony, this double room also features a dining area, a wardrobe and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Barbecue
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Hand sanitiser

Guest Reviews

• Jasmine (7/5): You get what you pay for, but it’s nice enough. - It is exactly what you pay for, decent room and amenities. There were cockroaches, which I understand are sometimes unavoidable in locations like this, also the tv was rubbish and WiFi didn’t reach our cabin.
• Sisi (9/5): Great place to stay ! Very clean and nice location -
• Lance (7/5): Good for a cheap spot. - The location was good and not too far from town. It was nice and quiet there apart from the thrill seekers taking off for their parachute jumping. Friendly staff. The room had plenty of mould......could use a deep clean. The driveway where you park your car filled up with water, so you might want to fill it in please.
• Tou (10/5): Good - Everything This app cost more then the website on big 4
• Lachlan (9/5): -
• Jannette and Martin (8/5): - Pool, laundry, location, good size cabin The green fake grass at the entrance, it was wet and we were walking water inside
• Alison (10/5): -
• Neil (9/5): Good value for money, nice and clean and tidy - Quiet Midgies
• Laura (5/5): Booked 2 nights only stayed one. Says everything really. - Location a bit out of town. The absolute worst thing about the location is the airport right next to the site. 7am the planes started and continued the whole day. We booked 2 nights but only stayed one. Airport right next to site is not ideal. There is no air con or fans in the small bedroom. Our 13 year old ended up sleeping in the living room as the bedroom was way too hot for her to sleep.
• Kai (10/5): -
• gadamsetty (8/5): -
• Elizabeth (9/5): - The park is kept very well maintained and beautiful. Staff was very welcoming and polite. Cabin was beautiful. People arrived at 10pm and their kids starting kicking a ball inside the cabin which could be heard not just feom our cabin but down near the walking bridge.
• Felipe Antonio (8/5): -
• CATHERINE (7/5): On ne reviendra pas - L’établissement annonce des chambres de 100m2 alors que cela en fait à peine 50. Compliqué de se garer près des mobiles homes
• Lisa (10/5): Beautiful property cabins villas staff amazing best time - Beautiful property cabin & villas are amazing. The grounds area is so peaceful quiet. 2 min walk through to The Hanger cafe great food. This is my go to place to stay in Airlie. Nothing
• Edel (4/5): -
• Tessa (6/5): Did the job for a budget trip to the Whitsundays 🙂 - Conveniently located just outside main beach and easily accessible via the public bus with a stop right outside the main entrance. The property has all the necessary amenities one needs and is great for those travelling via camper. Cabin was fitted with a tv, ceiling fan and AC, towels, toiletries, hair dryer and a comfortable bed (slept like a log). Staff were lovely, bbq area and pool were also well maintained. Property shares neighbouring boundary with Whitsundays airport which hosts a great cafe, so you will be woken by the light aircraft’s if your a light sleeper but I enjoyed having the opportunity to watch them take off every morning…didn’t hinder my stay but something to note. Like many other reviews the facilities and property is worn down. My cabin had daddy long leg spiders everywhere, ants seemed to make there way to the kitchen even though I kept the area clean and spotless. The facilities need some love and a good clean, seeing as though they aren’t all being used it might be a good time to deep clean and add a lick of paint to the older cabins…can’t speak for the newer brown cabins which looked great but were all unfortunately occupied at the time of booking.
• Ann (10/5): -
• ella belle (10/5): -
• Thomas (8/5): -
• Joan (9/5): - Friendly staff, clean venue
• khokhar (1/5): -
• Pazos Puig (9/5): -
• Maurice (9/5): - Mooie bungalow. Ruim op een zeer verzorgd park. Goede bedden en prima faciliteiten. Op 7 minuten rijden van het centrum. Let op het geluid van de vliegtuigen die vanaf 7 uur opstijgen achter het park.
• George (8/5): -
• Annadelle (8/5): Good value for money and overall a comfortable stay. - Good value for money. Need a bit of refurbishment, insects in the toilet and bathroom.
• Jeff (5/5): A bit tired looking but it did the job for our stay - It was quiet It needs a bit of an update. There were a few walls that need puttying
• Nathan (9/5): -
• Arnold (7/5): -
• Rod (10/5): -
• Heino Roberto (8/5): Relaxing - It was not too busy and the cabins are fairly private. Nothing -
• Johanna (7/5): For the price it was a great place to stay - Good location, not too from Airlie Beach, but far enough away from all the hustle. The park was very tidy and staff friendly. An issue we had was sorteted asap. The sowervhead in our cabin considered tall people, something I don't find too often.AC and ceiling fan were great to have. Room could have been a bit cleaner. Considering it was self contained there was no salt & Pepper, cooking oil etc. Also no scissors in the cutlery drawer. The table for 4 inside the unit was quiet small.
• Pradip (10/5): Great holiday stay - The location of the Holiday park Nothing
• Jae Jin (10/5): -
• Nigel (8/5): -
• Greg & Teena (7/5): Big 4 Whitsundays park - Staff where helpful with attending to A.C Uncomfortable bed, very small bathroom & small dining table.
• Manuel (6/5): -
• EUN JEE (10/5): Fantastic - Clean and quite Nothing
• tammy (8/5): - Cabin was above expectations. And bed was so comfy Location out of town
• Leanne (5/5): -
• Bruce (8/5): Working holiday - Clean. Location. Not convenient at all.
• Leanne (5/5): -
• Aleksey (9/5): -
• Kara (9/5): -
• Moises (10/5): -
• Estelle (7/5): - Friendly staff that were helpful at check-in and checkout Bathrooms need a good bleach, shower area was a little on the dirty side. Need a door between main bedroom and where children sleep for a bit of privacy.
• Doll (10/5): Very clean - Very clean accommodation. I can't fault it. Clean sheets and towels. The location. Too far from the township but i guess it will suit others who wants to have a relaxing day.
• Jaime (10/5): -
• Young (8/5): -
• fazlieyza (9/5): - The room is nice and tidy. Facilities and services are good.. Shower tiles mood. Need to be cleaned.
• Rebecca (8/5): - The cabin was cosy and clean, the bathroom was really nice, air cons worked well. Bed in end room was nice and comfortable. Tv with Netflix was great idea Pool was nice. The area it's self was nice with the wild life we all enjoyed ourselves. One thing I could recommend being in a tropical climate and weather is an umbrella in each cabbin. The soaps shampoo and conditioner in bathroom did smell a little Strange. Also the distance to main centre of Airlie was a little bit out of the way but still not bad for the price.
• Ryder (10/5): It was beautiful thanks for the experience team - The staff were more than helpful and happy and welcoming. Well highly recommend to friends and family That i couldn't stay longer to enjoy
• James (5/5): Not what I expected - Staff were great Unit needed a bit of mantanance
• Ellen (9/5): Staff were extremely helpful in advising us of flood water and road conditions - Immediately offered a credit when flood water prevented us from travelling Nil
• Maggie (9/5): We loved the park and our cabin was lovely. Pool was nice too. We would stay again - It was tucked away just outside of Airlie My only gripe was not knowing the airport was there and getting woken up by planes at 7 in the morning. I didn’t research the area
• Paula (8/5): Very nice, relaxing and enjoyable. I would return to this accommodation. Good value for money also. - Great location and views. Very peaceful and comfortable. It was a bit old and the shower was difficult to use.
• Molea (10/5): -
• Yanes (8/5): -
• Jackie (10/5): -
• MICHELLE (9/5): Whitsundays surprise - It was very peaceful and ideal to get into town as bus stop right outside. The hanger cafe was easy to buy brekkie or coffee if needed in the AM Nothing
• Yoshiki (10/5): -
• Kate (8/5): Nice place to stay for a big family - The beautiful cabin that accolades many people. Nice green area aroudn and quite central. It was not really clean. The plates, cups and glasses were not well cleaned despite having dishwasher in the kitchen. The pillows on sofas are not very clean as well.
• Jessica (4/5): - Bed was comfy. Staff were kind and helpful. Wildlife was wonderul - bird life everywhere! Shower had black mould that hadn’t been cleaned prior to us arriving. You could scratch it off with your fingers which suggests that nobody had bothered to try cleaning it. Couches were very uncomfortable and lumpy. The price we paid for 3 nights also wasn’t worth it in our opinion. It’s too far out of town to be that expensive per night. And a heads up to anyone thinking of staying here, it is right next door to a small airport used for skydiving so if you have an infant or a toddler I would suggest not staying here unless you want them to be woken up by planes constantly taking off and landing in the early mornings and throughout the day.
• Richard (5/5): -
• sandra (8/5): A great relaxing stay - Great place spacious clean cabin and the grounds and pool were great
• Andrew (9/5): Great little park, would stay here again - The cabin was modern, clean and comfortable. It was only a short drive from Airlie main street. It was far better than I thought it was going to be for the price. The couch was not very comfortable. they called and said we had the face towel and bath mat, we never were provided with this. we were only provided with bath towels.
• Mattia (10/5): -
• Simon (10/5): - Nice place , good facilities, the ladies at check in were very friendly.
• Aaron (8/5): -
• Brady (7/5): It was what we needed, honestly we book the wrong place 😂 - No activities for kids other then the pool and even then very basic pool
• Katrina (8/5): -
• Kara (9/5): Excellent place to stay! - Great place to stay, comfy bed, clean room & parking just outside the door! Staff were lovely and helpful :) A little out of town but doesn't matter if you have a car :)
• robert (8/5): - Friends and helpful staff
• Sarah (9/5): -
• Rachel (7/5): Comfortable unit, lovely campsite, bit far out. - Unit was a good size, lively park like grounds, nice pool. Big issue with ants in our unit. The bus out to Shutes Harbour stops at 6.20pm so after an evening out you have to get a taxi, the cost soon adds up if you don’t have a car.
• Alice (9/5): Vraiment top - Logement très bien situé pour se rendre en 10minutes en bus à Airlie Beach. L’arrêt de bus est situé juste devant le logement ! Bien qu’un peu sale (cheveux, taches sur les draps, nombreuses fourmis dans le logement), nous avons été ravies car spacieux, calme, le cadre est top : c’est la pause qu’on voulait ! La propreté du logement plutôt moyenne mais passable !
• Heather (6/5): -
• Morgan (8/5): -
• Gisele (8/5): - La atención del personal de recepción ha sido muy buena, muy atentos y amables. La cama muy cómoda. Solo éramos 2 en el apartamento y fue muy cómodo, para 4 personas quizá un es un poquito más justo.
• Rogers (9/5): - Friendly staff Nil
• Teana (8/5): -
• Nathan (3/5): - Whether was shocking. Old love wasn’t willing to allow us to shift our booking unless roads were closed. Next day (check in day) whole towns flooded. Finally get a credit. Could have avoided th whole mess the day before with the phone call we made
• Robert (9/5): I stay here all the time when I come up, would recommend to anyone. - Staff very helpful and location great and so very clean and roomy
• Dib (10/5): -
• Azariah (10/5): Affordable stay near Airlie Beach town and accessible by public transport - Fully functional room with basic amenities provided Not much really, maybe the distance from the center if you dont have a car. Not a big issue though as there are buses every 30mins for 50cents only! Bus stop is just in front of the resort
• Sandra (10/5): -
• Anaya (10/5): -
• Andrew (9/5): No aircon - Neat and tidy with all the amenities No air-conditioning or fan in the second bedroom. Kids had to drag their mattresses into the lounge room to be able to sleep.
• Lana (9/5): - Nice location, peaceful, friendly staff Showers could do with a proper clean alot of grime build-up. When were we packing up to leave i lifted up the cushions on the couch to make sure the kids hadnt lost anything under them. They were very dirty.
• Andy (9/5): Great for a short stay. - Beautiful cabin. Very comfy and clean. Had everything needed for self catering. A little bit out of the way.
• Daniel (7/5): - El parque donde estaba ubicado un poco lejos de la ciudad pero tranquilo salvo a la mañana que se escuchaban los aviones llegar y salir ( están muy cerca) Un poco caro para las comodidades que te brindan , pero estaba aceptable
• Laura (10/5): Très bien - Piscine localisation personnel très gentil Odeur d’humidité dans le bungalow, mais une fois les fenêtres ouvertes et le bungalow aéré, c’était parfait
• Jamie (8/5): Good value for money - Relaxing and clean Nothing
• Hayden (4/5): -
• Peter (7/5): -
• Sarah (8/5): -
• Sebastian (7/5): - Die Unterkunft hat uns den Code für den Schlüssel erst am abreisetag mitgeteilt. Glücklicherweise kamen andere Gäste die den Safe öffnen konnten da unter den dort angegebenen Nummer niemand erreichbar war.
• Arun (10/5): Great - Everything Nothing
• Kate (5/5): -
• Sandra (8/5): -

Photos