Plateau Lodge

Location: 17 Carroll Street, National Park, nz

Star Rating: 8.5 Stars

Property Type: Lodges

About this Property

Important Information

Policies

Check-in: 02:00 PM - 07:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Room service
• Terrace
• Family rooms
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Massage services
• Packed lunches
• Table tennis
• Ski storage
• Shared lounge/TV area
• Board games/puzzles
• Shuttle service (additional charge)
• Wheelchair accessible
• Shared kitchen
• Kids' outdoor play equipment
• Public transport tickets
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Key access
• Food delivered to guest room
• Face masks for guests available
• Delivered food - securely covered
• Mobile app for room service
• Supervised childcare/activities
• Ski storage
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Japanese garden
• Secured parking
• Golf cart
• Fishing nearby
• Snow sports gear
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Economy Double Room

  1 Queen Bed

  183-sq-foot room, located on the ground floor, garden views

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - Smart television with digital channels and Netflix

  Food & Drink - Mini-fridge, microwave, coffee/tea maker, and electric kettle

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Highchair, children's books, and local maps; cribs (free) available on request

  Comfort - Air conditioning, heating, and heated floors

  Accessibility - Wheelchair accessible

  Eco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbs

  Need to Know - Housekeeping on request, bed sheets not available, toothbrush and toothpaste not available

  Non-Smoking, renovated in February 2024

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toilet paper
  • Shampoo
  • Wheelchair accessible
  • In-room childcare (surcharge)
  • In-room massage available
  • Free WiFi
  • Pillowtop mattress
  • No cribs (infant beds)
  • Free cribs/infant beds
  • Shared/communal kitchen access
  • Bedsheets provided
  • Highchair
  • Smart TV
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • LED light bulbs
  • Freezer
  • Heated floor
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Location - ground floor
  • Bed sheets not available

• Comfort Apartment, 2 Bedrooms, Kitchen, Ground Floor

  1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

  807-sq-foot individually furnished room, located on the ground floor, balcony/patio with garden views

  
  

  Layout - 2 bedrooms, living room, and dining area

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - Smart television with premium channels and Netflix

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Highchair, children's books, and local maps; cribs (free) available on request

  Comfort - Air conditioning and heating

  Accessibility - High pile carpet in room

  Eco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbs

  Need to Know - Housekeeping on request, no rollaway/extra beds available, bed sheets not available

  Non-Smoking, renovated in February 2024

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Air conditioning
  • Hair dryer
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Dining table
  • Toilet paper
  • Shampoo
  • Separate sitting area
  • In-room childcare (surcharge)
  • In-room massage available
  • Separate dining area
  • Free WiFi
  • Pillowtop mattress
  • Balcony or patio
  • No rollaway/extra beds
  • Free cribs/infant beds
  • Bedsheets provided
  • Highchair
  • Smart TV
  • Soap
  • Local maps
  • Guidebooks or recommendations
  • LED light bulbs
  • Freezer
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Location - ground floor
  • Bed sheets not available

• Two-Bedroom Apartment

  This spacious apartment features a Smart TV, a fully equipped kitchen and separate lounge area with a trundler beds. There are 2 separate bedrooms. The room is heated

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Fan
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Dining area
  • Electric kettle
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Entire unit located on ground floor
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Carbon monoxide detector

• Double or Twin Room with Shared Bathroom

  This private room offers access to shared bathroom and kitchen facilities and a communal lounge. There is a sink, cupboard, tea & coffee making facilities and heating.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Heating
  • Shared toilet
  • Electric kettle
  • Wardrobe or closet
  • Terrace
  • Linen
  • Entire unit located on ground floor
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Trash cans
  • Cots
  • Body soap
  • Smoke alarm
  • Key access
  • Window

• Double Room with Private Bathroom

  This private room features heating, Smart TV, a refrigerator and tea and coffee making facilities. Please note that the price is based on 2 guests. There is no capacity for additional guests.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Shower chair
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window

• Studio with Garden View

  This unit features a balcony, a Smart TV, a refrigerator, tea and coffee making facilities. Outdoor bath and furniture on the deck with privacy blinds Co sharing is allowed in the King bed or a cot can be on request. Room is fitted with a heat pump and air-conditioned, private bathroom.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Toilet paper
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers

Guest Reviews

• Woo Chul (10/5): -
• Chieko (8/5): コスパ最高。 - 安い。 古い。
• Oli1966 (9/5): - Emplacement. Superbe chambre.
• Yong (10/5): Very strategic location if one is exploring the Tongariro National Park. Convenient facilities such as cafes, restaurant -
• Kristy (7/5): -
• Eagen (9/5): Perfect one night stay while visiting Tongariro! Super clean, felt homelike and comfy. We would highly recommend! - Loved the lounge and community kitchen! The rooms were super clean and loved that there is a sink in the bedroom with a tea kettle and other amenities. The showers/toilets felt private and were nice. Thin walls. No communal spices/salt and pepper for cooking :(
• Tania (9/5): Room clean and spacious. Comfortable bed - The room was clean and comfortable.
• ALBA (10/5): Fenomenal - Alojamiento tranquilo y muy cómodo con muy buen sistema de calefacción. Cocina totalmente equipada y una zona común amplia. Uno de las mejores estancias en NZ sin duda.
• Jennie (9/5): - Personalen !
• jerome (10/5): -
• Slawomir (8/5): -
• Zipsssh (9/5): -
• Paul (10/5): -
• Greg (10/5): -
• Flora (9/5): -
• Cristian Manuel (7/5): -
• lan (9/5): - 环境不错，厨房设施齐全 没有厨房用纸，室内有台阶，夜间去厕所容易摔倒
• Amy (9/5): -
• Dennis (9/5): Great stay. - The deep soak bath in the pod rooms . Communal kitchen/lounge. Friendly welcoming staff. There was nothing to complain about.
• Petra (10/5): Perfect for family and close by the start of trails. - It was cosy and very convenient location. Clean accommodation and very friendly staff. None
• Riki (10/5): Fantastic place, communication was great, super easy to find and had everything I needed. - Easy to find, food cart next door was amazing and the room was perfect for the short stay.
• Juergen (8/5): Good base for Tongariro adventures - The lodge is ideally located for the Tongariro Crossing or other hikes in the area. The rooms are simple and small, but functional. The kitchen is well equipped, it seems like a good spot for those self catering while on the road. Late check-in procedures were simple and clearly communicated ahead of time. The room felt a bit cramped.
• Anastasia (10/5): Perfect base for doing tongariro crossing! - Great location, clean Nothing
• Allan (7/5): Pleasant, good value - Clean good kitchen Double bed too soft for me. Showers and toilets Maybe too feww if it were busy
• Debra (8/5): -
• Parra Soldado (10/5): Totally recommended - Beautiful place. We got an upgrade in our room and got a great unit with private bathroom and outdoor tub.
• Landry (7/5): -
• Sanne (9/5): Good location, woodfire in the living - Good location, living room with kitchen very comfortable with a warm woodfire burning. Good base for hiking. Rooms are good, shower hot!
• Rebekah (10/5): Will stay here again the next time I hike in tongariro - Get location to visit tongariro national park. Clean shared bathroom, full kitchen, free parking Nothing
• Jon-Paul (8/5): -
• Guy (7/5): Clean, but way overpriced for what we got - Clean and close to the NP,, but still a 15 minute drive away. If you are booking a "king" know that the pretty tub in the picture sits in a vestibule outside of your cargo carrier in an semi-enclosed, unheated space. We arrived mid-afternoon, nobody in sight. Went for a trek and came back, still npbody. I get that this is the low/shoulder season for bookings. But, if "Lodge" means its a lodging where you have to figure everything out on your own, then say so and let the price reflect zero service. Got up in the morning and went to to turn in our keys. Told the only person I ever saw that the heater in our converted cargo carrier didn't seem to be working right. Her response was that the room is at "23 now" - perhaps, but given that we had it set to 25 all night long and it took over 8 hours to get from 15 to 23 in a tiny space, you do the math.
• TanJu (9/5): 公共空間很乾淨，床舒服，有小朋友玩具 - 乾淨，價格優惠
• Liesha (7/5): - Bath Had the room next to the driveway so bath wasn't private. Walls see through
• Astrid (8/5): - Der Raum war sehr eng jedoch ansonsten alles super. Bei dem Preis völlig in Ordnung. Super war die Gemeinschaftsküche- so dass man sich abends was leckeres kochen konnte.
• Rosalie (9/5): Chilled , low tech get back to nature stay- very relaxing. - Great ambience, the fire was lit in the day we came- very warm and cozy. The shared kitchen was good and the dining area looked cool with wooden floors and the kiwiana mural. Very organised with room numbers for fridge-, clean and tidy. Could have a laminated sign to say where things are - like bed light switch.
• talya (8/5): - We stayed in a unit with two bedrooms. The accommodation was pleasant, well-arranged, and clean. The play area in the shared space was a huge hit with our children and helped us manage the rainy days perfectly.The location is excellent; right outside the lodge, there’s a shuttle stop for the Tongariro Crossing
• Jeffrey (10/5): Fun - Modern
• Rochelle (10/5): -
• Rachel (9/5): -
• Louisa (10/5): -
• Beat (8/5): -
• Max (8/5): - Location, staff. Shared bathrooms, thin walls.
• Thomas (10/5): Great stay, comfortable and staff were excellent, Location also superb. -
• Jennifer (7/5): Easy & cheaper option on a roadtrip - Very good shower pressure and comfy bed. Dirty cutlery. Couch wasn't very comfortable.
• Katja (7/5): - Gute Ausgangslage zum Tongariro Alpine Crossing. Gleich nebenan konnte man u.a. Stöcke zum Wandern ausleihen. Es gab einen kleinen Lebensmittelladen im Ort. Die Unterkunft war sauber und gemütlich. Es war für uns alles da. Im Bad gab es keine Heizung (war etwas kalt) und keine Steckdosen.
• Angelie (7/5): - Dicht bij Tongariro park en de andere vulkanen. Restaurants dichtbij Het leek erop alsof je een privé buitenbad erbij kreeg; terwijl dat niet het geval was. Beetje misleidend. De prijs is te hoog in verhouding tot wat je ervoor krijgt.
• alainvoyagel (5/5): - Nous étions dans une chambre double avec salle de bain partagée. Les douches n'étaient pas chauffées et la chambre était très petite.
• Stephen (9/5): goed - locatie kleine eettafel
• Gareth (10/5): Great place before and after trek - Relaxing bath after Tongariro crossing. Location good Nothing
• Daniel (10/5): - Ruhig Groß Gute Ausstattung
• Nicola (7/5): Close to bike hire and trails plus shuttle for crossing and Whakapapa village - Lovely staff who went out of their way to help The outdoor bath of the ‘pod’ rooms wasn’t practical due to insufficient screening
• Bendeguz (10/5): -
• KANDIE (10/5): -
• Claudia (8/5): - Danke für die Freundlichkeit!
• yucheng (9/5): 還不錯都很乾淨，但房間空間有限要評估一下 - 整體規劃不錯，是共用衛浴大家要留意一下 但整體是好的 還好並沒有特別不滿意的地方
• Alix (7/5): Charmant si pas de pluie - La localisation (proche de restaurants et des randonnées) Malheureusement nous avons dormis (lodge) dans cet établissement alors qu’il pleuvait énormément, ce qui a fait que la chambre était très humide et froide
• Teresa (7/5): Buena opción - Una buena alternativa para hacer el Tongariro Alpine Crossing. El personal es muy amable y tanto las habitaciones como las zonas comunes estaban limpias.
• Daisy (8/5): Comfortable and great value - Lovely property, very comfortable, clean and welcoming. Highly recommend for a budget stay!
• Głogowska (8/5): - Duża kuchnia i przyjemnie zaaranżowana jadalnia.
• Margaret (7/5): Clean and comfortable for a stay in an amazing area. - Very clean and quiet. Shared kitchen very handy and well equipped. little room for luggage and bathroom was very compact.
• Celeste (8/5): Perfect place to stay for one night if doing the Tongariro crossing. - The room was clean and was great value for what we paid. Not the world's most amazing stay (no view, no hot tub, for example for the room we stayed in) but it was exactly what we needed for just one night. Much comfier than a night camping or in a camper van. Late check-in was fairly seamless. The bathrooms/toilets are shared but they were clean; I knew there were shared bathrooms at this property at the time of booking, and feel this is reflected in the price so it's not an issue. There was also a sink in our room which was nice.
• Toshihiko (8/5): トンガリロ国立公園へのゲートウェイとしては良い - 場所が良い 特に無し
• Jan (6/5): OK jeśli chcesz tylko przenocować przed Tongariro - Przewagą obiektu są konkurencyjne ceny i bliskość do Tongariro (ok. 20 minut jazdy samochodem). Zdecydowanie opcja dla backpackerów/studentów z ograniczonym budżetem. Standard naszego pokoju był niski, a wyposażenie bardzo podstawowe. Dużo much na korytarzu. Współdzielone łazienki OK.
• Sam (9/5): -
• Serapina (9/5): -
• Ian (8/5): -
• Elliot (9/5): Awesome - Great location Nothing
• Eric (7/5): -
• Oana (8/5): -
• Nadine (9/5): -
• Amy (9/5): Very relaxing, well worth it - Comfy bed, clean rooms, great AC/heater Limited privacy for the outdoor bathtub (screens were not fully opaque).
• Yme (6/5): -
• Carolina (10/5): Great place for Tongariro hikers - The bath was incredible after doing a long hike The ping pong tables Being able to do our washing Heating in a cold night
• Nina (10/5): - The location is excellent ,you can see Mt. Tongariro and Mt. Ruapehu right from the street corner. The manager regularly sent helpful information and responded quickly to messages. Even with a late check-in, the self check-in process was very convenient. There are many shared bathrooms, all well maintained and clean, so there’s no need to worry about waiting. Although we didn’t use the shared kitchen and lounge, the spaces looked large and tidy. Highly recommended for travelers planning to do the Tongariro Alpine Crossing.
• John (9/5): -
• Han (8/5): - 位置很好了，在镇子里。卫生也弄得很干净。 屋内防虫可再加强。
• Tim (9/5): - Schöne Unterkunft mit großzügigem Gemeinschaftsbereich und sauberer Küche, unkomplizierter Checkin
• Ashlea (10/5): -
• Anne (8/5): Excellent overnight stay to break our long joutney - Mountain top location, with a breath of fresh air distamce we had to walk from car to room as we were elderly and I use a stick.
• johannes (9/5): -
• Martin (10/5): - Eine schöne Unterkunft Schöner Gemeinschaftsraum sowie Küche Man kann Wäsche waschen
• Christine (9/5): -
• Christine (9/5): -
• Cathy (9/5): Sobre mais suffisant ! - L'emplacement proche du Tongariro La salle commune pour prendre les repas, la propreté des lieux Un petit bémol sur l'absence d'etendoir pour faire sécher les serviettes car les chambres ne peuvent le permettre
• Claire (9/5): -
• Steven (7/5): Good choice for an overnight. - Good location and very friendly staff. Very small room with no inside seating. Bed was very firm for us. No place for toiletries in the bathroom.
• ALISON (9/5): Comfortable lodge in National Park - Communal areas were good and clean. Comfortable beds and great location for exploring the Tongariro national park The room was a little cramped but fine for one night
• angie (10/5): Great value! would definitely stay again. Might try the winter. - we booked it online. We arrived after hours and the check-in process was clear and extremely easy we found our room without any issues. The room was clean had everything that was promised. It was spacious and comfortable. Mattress was a little softer than I prefer. There were plenty of towels and toiletries in the room. The showers were clean and spacious. We did not use the kitchen facilities as we were only there for one night. The mattress was a little softer than I prefer, and it was a little noisy in the morning with people walking in the hall. Otherwise, no complaints.
• Lan Marie Claude (9/5): -
• Yuna (6/5): -
• Rudy (8/5): -
• Graeme (9/5): Excellent quirky accommodation - Laundry facilities and semi outdoor bath
• Rodrigue (10/5): - Un lieu accueillant et sympathique. La chambre était un peu étroite pour 2 adultes et 2 enfants en bas âge, mais cela reste un bon rapport qualité prix.
• Rebecca (8/5): Great location, good facilities for exploring Tongariro National Park - Booking, confirmation & check out processes were all very efficient. Great location.
• Franz X. (8/5): -
• Giel (8/5): Spacious, well maintained accomodation in the heart of the National Park - Newly renovated place in the middle of the National Park Village offers a spacious comfortable room, fully and well equipped kitchen and two bedrooms (we had booked a smaller room but were upgraded free of charge). Very helpful staff, welcoming and efficient. The place looks well looked after for. The double bed is a queen so does not fit people needing a little more space.
• Karri (7/5): A good stop for a night while driving south. - Warm fireplace in the lobby. Board games to play. Big kitchen for making your own food.
• Steven (8/5): We only stayed one night, but the facilities were very good! - Plenty of room in our unit, very clean and well organized Quite difficult to find, the sign for the Lodge shows from only one direction and the vegetation growth also somewhat obscures the sign.
• laura (8/5): Comfortable, quiet and clean - Comfortable and quiet. Good kitchen with good cooking facilities. Very clean. All fine.
• Maddy Warner (7/5): -

Photos