Grand Hotel Riviera
Location: Via Califano 22, Sorrento, it
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Breathtaking Views Overlooking the Gulf of Naples
Grand Hotel Riviera offers a unique experience perched on a cliff top, boasting stunning views of the Gulf of Naples. The secluded private beach and panoramic outdoor pool provide the perfect settings for relaxation and leisure.
Luxurious Amenities and Serene Surroundings
Surrounded by beautiful gardens and terraces, the hotel ensures a tranquil stay just 500 meters from Sorrento's main square. With a pool nestled among palms and eucalyptus trees, guests can soak in the views of the sea and Mount Vesuvius while enjoying the well-equipped beach and outdoor hot tub.
Elegant Dining and Entertainment Options
Indulge in culinary delights at the restaurant offering international cuisine, unwind at the American bar with a grand piano, or soak in the sea views from the lounge's terrace. With a variety of activities available and attentive service, Grand Hotel Riviera promises a memorable stay.
Book now for an unforgettable stay at Grand Hotel Riviera!
Policies
Check-in: 02:00 PM - 11:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Tour desk
- Car hire
- Solarium
- Board games/puzzles
- Concierge service
- Kid meals
- Shallow end
- Fence around pool
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Thermometers for guests provided by property
- Mobile app for room service
- Supervised childcare/activities
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby outdoor pool
- Snorkeling on site
- Self parking (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Private beach nearby
- Internet access
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Swimming nearby
- Beach club nearby (surcharge)
- Beach toys
Rooms Available
-
Double or Twin Room - Ground Floor
This room is located on the ground floor and it features a private balcony. Please specify bed preference when booking.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Terrace
- Cots
- Hand sanitiser
-
Premium Room, Partial Sea View
1 King Bed
236-sq-foot room, balcony with partial sea views
Internet - Free WiFi
Entertainment - 40-cm flat-screen TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Superior Double Room, Partial Sea View
1 Double Bed OR 2 Twin Beds
280-sq-foot room, balcony with partial sea views
Internet - Free WiFi
Entertainment - 40-cm flat-screen TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Junior Suite, Sea View
1 Double Bed OR 2 Twin Beds
377-sq-foot room, balcony with sea views
Internet - Free WiFi
Entertainment - 40-cm flat-screen TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Large Deluxe Sea View
1 Double Bed OR 2 Twin Beds
344-sq-foot room, balcony with sea views
Internet - Free WiFi
Entertainment - 40-cm flat-screen TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
-
Deluxe Double Room, Sea View
1 Double Bed OR 2 Twin Beds
301-sq-foot room, balcony with sea views
Internet - Free WiFi
Entertainment - 40-cm flat-screen TV with digital channels
Food & Drink - Room service and minibar (fees may apply)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Private bathroom
- Daily housekeeping
- Room service
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
-
Executive Double or Twin Room with Front Sea View
With lovely views of the Tyrrhenian Sea, this very spacious room features a balcony. All rooms come with air conditioning, satellite TV and a private bathroom with hairdryer. Please specify bed preference when booking.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Terrace
- Cots
- Hand sanitiser
-
Premium Double or Twin Room with partial Sea View
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Terrace
- Hand sanitiser
-
Classic Plus Double or Twin Room with Garden View
Max Occupancy: 2 (2 Adults)
-
Superior Double/Twin Room
Offers a balcony with partial sea view. All rooms come with air conditioning, satellite TV and a private bathroom with hairdryer. Please specify bed preference when booking.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Terrace
- Cots
- Hand sanitiser
-
Deluxe Double or Twin Room with Sea View
This large room offers a balcony with sea views. All rooms come with air conditioning, satellite TV and a private bathroom with hairdryer. Please specify bed preference when booking.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Terrace
- Cots
- Hand sanitiser
-
Junior Suite with Sea View
Offers a seating area and a balcony with sea views. All rooms come with air conditioning, satellite TV and a private bathroom with hairdryer.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Electric kettle
- Terrace
- Cots
- Hand sanitiser
-
Classic Double or Twin Room with Garden View
With a balcony overlooking the garden or the property's entrance, this air-conditioned room comes with satellite TV and a private bathroom with hairdryer. Please specify bed preference when booking.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Terrace
- Cots
- Hand sanitiser
-
Single Room
With a balcony or a French balcony, this air-conditioned room comes with satellite TV and a private bathroom with hairdryer.
Max Occupancy: 1 (1 Adults)
- Minibar
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Hand sanitiser
Guest Reviews
- Miguel (10/5): - Vista .
- 259sydneyj (10/5): Beautiful hotel in Sorrento - Beautiful hotel, on the cliff overlooking the sea. Gorgeous views! The staff was kind and friendly. All were very accommodating. Great location with a 10 minute walk to the main town square.
- KRISTIJAN i ANITA (4/5): J - Pogled Losa i stara soba, namještaj, kupaonica
- Chuffaa (10/5): The most fantastic place. - This was the best hotel I have been to. From day one my wife and I could not find any fault with it. From the ladies that cleaned the rooms, to the reception team, bar staff and breakfast staff, thank you to luigi, Giovani and Teresa. Everyone was friendly and helpful. The guys who looked after the pool and the bathing platform at the sea. The views were to die for, having breakfast looking over the bay of Naples towards Mount Vesuvius was out of this world. Our room was overlooking a orange grove, was very quiet and peaceful. The breakfast had a great section, from eggs to fish and cakes to mozzarella. We didn't eat the evening meal, as we wanted to sample the food from different restaurants. All I can say that it met with all our expectations. We loved it so much, we've already booked for eleven nights next year. Grazie to all at the the Grand Hotel Riviera.
- McNutt (8/5): -
- dan_the_travel_man34 (10/5): Highly recommend - The views and location of this hotel can’t be beat. If you’re planning a visit to Sorrento, I would recommend staying here. It’s just a short walk to the city center and the marina from The Grand Hotel Riviera. The staff is extremely friendly and helpful. The rooms and the entire hotel is very clean. The beach club was fun and the service was excellent. Also, the included breakfast was a great way to start the day.
- 673russb (10/5): Breakfast included in a GREAT hotel in a GREAT location with a GREAT staff! - The hotel staff and especially the dining room staff were amazing. Really good value for money. The dining was fantastic, with sweeping views of the bay and the boats. The menu had a broad and varied selection. In the dining room, Giovanni, head waiter, was incredibly competent and his staff, Luigi, Francesco and others were so very helpful. I cannot say enough about this hotel and the restaurant.
- shortbreaktravel2017 (8/5): Great hotel but very noisy when there is a wedding reception taking place - Enjoyed our short break in Sorrento. Hotel is spotlessly clean, most staff very friendly & always greeting you, food & drink all very enjoyable. Great location only 5-10 minutes walk from Sorrento centre. Only loses 1 star as we experienced a very loud wedding reception on the Saturday & could not sleep. Other than that a very good base for our stay.
- rodrigo (9/5): -
- Mélissa (1/5): Horrible. - J’ai littéralement détesté mon séjour.
- christianmarino (10/5): Just as good as the first time - This was our second year in a row staying at Grand Hotel Riviera, and my second time leaving a review—which says a lot about how much we love this place. The team here is truly incredible. Bengie, Francesco, Gianni, and so many others I wish I could name all went above and beyond to make our stay unforgettable. Their hospitality is genuine, thoughtful, and a big part of what keeps bringing us back. The location is amazing, the service is exceptional, and the amenities make the entire experience feel effortless and relaxing. Every year, leaving gets harder—we’re so sad to go, but incredibly grateful we were able to spend another year at this special hotel. We already can’t wait to come back.
- Luciana Bastos (10/5): Já quero voltar! - O hotel é muito bem localizado. Tem beach club particular com acesso por elevador. A vista é estonteante! Os funcionários são educados e solícitos. O café da manhã é excepcional! Piscina linda. A decoração é de extremo bom gosto. O preço é um pouco elevado!
- Victor Madaleno Jorge (10/5): -
- Ovi (10/5): -
- Dietmar (9/5): -
- 526lilianau (10/5): Excellent - This was aour first (hopefully not last) visit to Sorrento. Since we arrived at the hotel, the staff made us feel like royalty, very attentive and courteous. The room was very clean, and every day service excellent. Breakfast is buffet style and has a variety of hot dishes as well as cold meats, cheeses, hard boiled eggs, fresh bread, variety of wonderful pastries, fresh fruit, homemade jams, etc. They can make omelets upon request. Dinner has a great menu, and they can make different things for vegetarians, if you ask they will provide you with a variety of options to choose from. All these with a wonderful view of Vesuvius, Sorrento, great to look out sunsent, live music and excellent service. Location is great, just a few blocks from Piazza Tasso, where you can go down to marina for ferry, near many restaurants and shops. We definitely recommend this place and had a wonderful experience here.
- samgB907QQ (10/5): Outstanding Hotel and Restaurant - A beautiful hotel with stunning vistas of Vesuvius and the bay. Convenient to downtown Sorrento. The room was clean and well maintained. The best part was the amazing staff. Giovanni and Luigi in the dining room were very hospitable and friendly. Always willing to answer questions even if only related as to where to go or what to see. The front desk crew were extremely helpful. Food was great.
- Diana (9/5): -
- Monica (10/5): Lyckliga att vi valde just detta hotell. Allt topp! - Perfekt läge m 10 min prom in till stan där det är rörigt. På hotellet lugnt och tyst. Hela hotellet byggt med god italiensk smak. Supermodernt, antikviteter, modern konst, elegant rakt igenom. Utsikten makalös. Fina terrasser och hiss ner till bad o solstolar. Bästa möjliga frukost. Bra mat t lunch i middag. Mycket vänlig och kunnig personal. Jättetrevligt rum och elegant badrum.
- granty200977 (10/5): Beautiful location - This was our second time at this hotel , it’s in a stunning location . The hotel is beautiful, the staff are amazing nothing is too much bother , we even received an anniversary treat to our room which was a lovely touch We booked a room with a side sea view and had requested the same room as we had last year , but unfortunately we were given a room opposite , which still had the side sea view but was obscured some what by the trees which was disappointing, it also seemed noisier than the other side , especially from the guests above. But we had a fantastic holiday and would stay here again if we are ever in the area again
- Samart (9/5): -
- Andreas (8/5): Schönes Hotel mit sehr guter Lage - Zimmer mit Blick auf das Meer. Sehr freundliches Personal. Zentrum und Hafen gut zu Fuss zu erreichen. Das Frühstücks-Buffet könnte etwas umfangreicher sein. Sehr viel Auswahl an süssem Gebäck. Die Käseauswahl war für italienische Verhältnisse sehr mager (2 Sorten). Coperto beim Abendessen zu bezahlen obwohl Hotelgast
- Ramya (9/5): Come for the views and service! - Come for the views - it’s magical. The staff will make your stay super special. They get their guests needs and recommend places and services very well.. The rooms are nice and I liked the fact that there was turn down service! While the hotel has a mix of old world charm and where possible a modern touch .. but the bathroom in the standard rooms are rather small .. and a bit old.
- Erik (10/5): Ubicación y excelentes vistas - El hotel esta en una excelente ubicación. Fácil acceso al centro de la cuidad. tiene una vista espectacular. El personal muy amable y atentos en cualquier momento. El desayuno muy completo. Sin duda volvería a alojarme y lo recomendaría.
- Andrea (10/5): Excellent service - We had a wonderful 4-night stay at Grand Hotel Riviera and couldn’t have asked for a better experience. From the moment we arrived, all the staff were consistently polite, welcoming, and attentive, which made us feel truly looked after throughout our stay. Our room was spotless, well-maintained, and very comfortable—exactly what you’d hope for when staying in such a beautiful location. Breakfast each morning was a real highlight, with a wide selection of healthy options. We also really appreciated the thoughtful approach to reducing food waste, which reflects the hotel’s commitment to sustainability. The standout moment of our stay was dinner at the Blue Lounge—an absolutely superb fine dining experience. The quality of the food, presentation, and overall atmosphere were exceptional, and it offered fantastic value for money. Overall, we had a memorable and relaxing stay and would highly recommend Grand Hotel Riviera to anyone visiting Sorrento. We would definitely love to return!
- Alf Anders (8/5): - Servicen At badebryggen ikke var åpen iht informasjon på forhånd. Så det ble ikke sjøbad.
- SnoopyBella (10/5): Fabulous hotel - This was a fabulous hotel and having visited this hotel over 40 years ago we hoped it lived up to our expectations. It certainly did and more. What a view from the terrace - beautiful room - great food and drinks and beautiful beach club. Will definitely come back.
- Anna (8/5): - Great view from the restaurant
- Adriana (10/5): Great place - Location was incredible, the view from the breakfast room was amazing.
- 590xij (8/5): Good choice - The view is stunning and breathtaking- rooms are small although they have improved over the years with some small improvements- the dining experience is better than the past and is more local based and quality oriented but breakfast still vey cheap with no high quality products and in Italy this is not acceptable. Staff is very patient and friendly.
- Levent (1/5): disgrace, disappointment - Rezalet bir yer Hırsız bunlar Hem bunlar Hemde booking.com Haram olsun
- Kirsten (10/5): -
- cruachan398 (10/5): Grand Hotel Riviera best in Sorrento - The Grand Hotel Riviera is located no more than a 15 minute walk from the main Sorrento square. The hotel also boasts one of the best views in Sorrento overlooking the bay of Naples and Mt Vesuvius whilst you are having breakfast, lunch, or just a quiet relaxing seat on the terrace. The hotel atmosphere throughout our weeks stay was very pleasant and the rooms (as was the hotel in general) were very clean and tidy at all times and have everything that you require (e,g kettle, wi fi, tv, safe, mini bar, daily top up of milk coffee etc) There are cheaper hotels in Sorrento but i don't think many could match the overall experience we had in the Grand Riviera. Last but not least, we wish to emphasise the exceptional service that we received throughout our stay and i can only apologise that i can't remember the names of everyone, there is one staff member with whom we will will always have fond memories of for her cheery smile and exceptional service in the restaurant and her name is Theresa (we would appreciate if the management would pass on our thanks to Theresa) Thanks once again to all at the Grand Hotel Riviera and hopefully some day we will be back.
- Karen (9/5): Great location, rooms very clean and comfortable. - Clean and friendly
- Syed (9/5): -
- Sarah (10/5): great stay in great location - great location , fabulous views and rooms were perfect
- Mary (10/5): Perfect Place in Paradise! - The staff were extremely helpful! The hotel restaurant was outstanding— including a phenomenal breakfast! Location perfect on the Amalfi Mediterranean. Paradise! —
- Enric (9/5): Espectacular!!! - Las vistas son excelentes, el desayuno muy bueno y variado, la cena en el restaurante de lo mejor de Sorrento. La atención del personal también excelente. 100% recomendado. Quizás las habitaciones, han podido ser un poco más grandes, pero en general, bien.
- O6172QZcatherines (10/5): Stunning Hotel - What a beautiful, classy, stunning hotel. The hotel was one of the best I had ever stayed in .It was spotlessly clean throughout. All of the staff were so friendly , polite and very attentive at all times. Room was very clean and fresh towels were provided everyday and even a turn down service which was a nice touch! A lift in the hotel takes you down to sea level where there is a private jetty surrounded by sun loungers and access to the sea . The hotel had the most beautiful panoramic views over the Bay of Naples, and in the evening there was always live chilled music which made it very relaxing , a great combination. A big thank you to the hotel manager who was always helpful whenever we had any questions and was very friendly. we loved our stay so very much and we will certainly be back very soon . fant
- valeries885 (10/5): Look at Hotel Riviera for your Sorrento stay. - With all the hotels in Sorrento, we are so happy we chose Grand Hotel Riviera. Beautiful clean hotel overlooking the Bay of Naples. We chose a premium sea view room that was recently renovated with beautiful tile floors, bright colors, comfy king bed, couch, large walk in shower and closet. We had 2 balconies with a sea view that sided to a lemon, olive trees, and mountains. Very Private and so clean. All of the hotel common rooms also breakfast room have beautiful views of the bay. The staff are the best. So helpful polite and kind. Helped us with dinner reservations, drivers and directions. Always greeted us with a smile. Breakfast buffet which is included was awesome, so much to choose from mimosas & made to order eggs . It was about a 10 min easy walk to Piazza Tasso. I would not hesitate to stay here again.
- Mayan (9/5): -
- Kay (9/5): - Balcony's, deck for sea swimming, bedroom decor Food was very average, breakfast as a self service in such a beautiful upmarket hotel felt of poor quality
- Elizabeth (10/5): - Large comfortable room Excellent breakfast Great lounge and restaurant Friendly, extremely helpful staff Nothing
- Anette (10/5): Et av de flotteste hotellene - Kan anbefales på det sterkeste. Utrolig vakker beliggenhet med fantastisk utsikt over havet og mot Vesuv. Lekkert klassiskt hotell. Maten var fantastisk! Spiste lunsj der så og si hver dag. Privat beachclub med servering (stor badebrygge mesd solstoler). Stille og rolig. Bra sovekvalitet. Veldig trivelig og hjelpsom personell. Vi skal tilbake hit. Har egentlig ikke noe å klage på, men rengjøringspersonellet startet dagen tidlig og de pratet konstant utenfor vårt rom. Det var litt forstyrrende. De var veldig søte og hyggelige da.
- klF9970OW (2/5): Misleading, overpriced, and unprofessional experience. - I booked the “Premium Room with Sea View Terrace” at the Grand Hotel Riviera based on the website photos and description, expecting a spacious room with a private terrace and stunning sea view. What I received — Room 203 — was smaller, lacked the furniture shown online, and had a terrace exposed to neighboring rooms. The viewpoint promised in the photos did not match reality. The website does not provide square metre sizes, allowing the hotel to assign guests wherever they like without transparency. At the time, the room was charged at an obscene rate, and it’s now advertised at roughly half the price, showing how inflated the original charge was. I raised the issue with Mr. Sanseverino, who responded in a condescending, dismissive, and rude manner. He refused a fair refund for the difference in room category and offered only a voucher, ignoring the clear discrepancy between what was advertised and what was delivered. For a hotel with a long-standing reputation, this behavior is unacceptable. Guests should be aware that the room you book online may be very different from the room you receive, and questioning it may lead to arrogant and unprofessional treatment. Avoid unless you are prepared for misleading marketing, inflated pricing, and terrible customer service. For a hotel trading on its “historic reputation,” the Riviera operates with outdated standards, misleading advertising, and poor customer relations. Be warned: the room you book online is very likely not the room you’ll get — and you’ll be treated with arrogance if you dare to question it.
- Paul (8/5): Great hotel in a great location - Excellent location with some great facilities Room overall very dated
- desireeyou (10/5): Amazing views, warm staff - This hotel was just beautiful. The views from our suite and the breakfast room were just breathtaking. The staff was always smiling, breakfast was high quality, and the private beach was just amazing. The pool was very nice as well but it was hard to beat the beach! It is a short walk into town which is fine since town was too crowded anyway! We walked to a supermarket and laundry mat when needed (I have 3 kids who need to be fed and whose clothes need to be cleaned). It was very hard to come back to New Jersey.
- Leon (7/5): - The view from the dining & breakfast area. The beach side shelters / bar. Overall, the hotel was great. The room was very small. Staff could be a bit more welcoming.
- Gustavo (9/5): Luxo - Instalaçoes amplas e luxuosas
- EPAMEINONDAS (10/5): -
- Tamara (9/5): Schönes Hotel gute Lage - Sehr schönes Hotel ist zwar schon ein bisschen in die Jahre gekommen aber top gepflegt. Leckeres Essen und sehr freundliches Personal
- Keith (8/5): Excellent facilities in a prime location - Excellent cliff top location but only 15 mins walk to the main square
- Gustavo (9/5): - Hotel maravilhoso
- Rebecca (8/5): - Spectacular views, beautiful waterfront, a bit pricey
- Claudia (10/5): Fantastische Reise in eine andere Zeit. - Man fühlt sich in eine andere Zeit versetzt. Sehr schöne Zimmer. Sehr freundliches und aufmerksames Personal. Fantastische Aussicht . Der Badesteg ist großartig! Das sehr gute Frühstück auf der Terrasse ist ein Erlebnis. Das Hotel ist sehr zu empfehlen! -
- U7884XEdavidk (10/5): Everything We Could Ask For! - We spent 5 nights at this beautiful hotel in Sorrento. The staff couldn't be more accommodating. Front desk/Concierge gave us wonderful recommendations and always assisted in any bookings we needed. The restaurant and bar staff made us feel welcome and provided 5 star service. Rooms and all public areas were bright and clean. The views from the hotel were amazing - especially sunsets. We will return again!
- RogerioSGC (9/5): Hotel excelente, boa localização. - Hotel maravilhoso, estilo palacete, excelente café da manhã e instalações. A 15 min de caminhada do centro de Sorrento, fora da ZTL o que permite a chegada com veículo. Não gosto de banheiras sem “fechamento” do box, mas essa é uma tradição em muitos hotéis na Europa. Televisão do quarto muito antiga e discreta, poderia ser maior.
- Susie (8/5): -
- Langford60 (10/5): Perfect Holiday - We thoroughly enjoyed our holiday in Italy and the Grand Hotel Riviera was perfect. Great room with a side sea view and the view was beautiful. The hotel was spotless and the daily room service was thorough and to a very high standard and you are offered fresh towels again every evening. We stayed on a Bed and Breakfast basis and the selection at breakfast was wide an very varied the waiting staff were so friendly and polite. We will return to the hotel and thanks all the lovely staff for a perfect and needed restful holiday. You must visit….Positano…Pompei and Capri but there are loads of beautiful places just a ferry ride away. Many thanks again and Ciao xxxxx
- FranM9598 (10/5): Nice retreat in Sorrento. - The setting of this hotel is beautiful with spectacular views of the ocean. The rooms were nice, the breakfasts were very good and the service was excellent. The concierge went out of his way to help us, especially when high winds led to the cancellation of our ferry to Ischia. Having a sunset drunk on the outdoor terrace was always enjoyable. The hotel is also walking distance to town. I would definitely recommend this hotel.
- Paa_resande_fot (10/5): Great views and beach club - The views from our balcony was breathtaking and the private beach was great. The location is also great within walking distance of both harbor and train station. If you have heavy luggage you may want to take a cab but if you travel lightly it is definitely walkable. Breakfast is enjoyable and the hotel restaurant is ok for one visit but you will want something else after that. You are definitely paying for the location and view. If you are not getting a room with a sea view you may want to explore other options although the private beach might still make it worth to you.
- MAXIMILIANO (10/5): Inmejorable experiencia ! - Hermoso hotel con una ubicación excelente. Las instalaciones hermosas y la vista soñada. Habitaciones amplias, cómodas y muy lindas. Personal muy amable. Desayuno espectacular. Sin dudas volveremos! Todo perfecto!
- Lina (10/5): Divino - Muy lindo todo el hotel. Nuestra habitación preciosa con un balcón inmenso con vista al mar y a la piscina. Hermoso
- catherine (10/5): - This Hotel was immaculate! The staff was so helpful and friendly. The food was to die for. Will definitely stay there every time we go to Sorrento
- potwell (10/5): Magic and Magnificence in Sorrento!! - My wife and I arrived at the Grand Hotel Riviera in the middle of a greater tour of Italy. Driving with a group of friends down from Siena, the trip was painted with green rolling hillsides, incredible Medieval towns, and, finally, Mount Vesuvius and Naples. From there we headed down the coast to the magic and magnificence that is Sorrento. Pulling into the hotel, we were all immediately impressed by its beauty and placement high atop the majestic cliffs adjacent. The staff were instantly friendly and accommodating as we all checked in and made our way upstairs to our rooms. Everything was bright and clean and welcoming as we toured the facilities and took in the grandeur of our new home for a few days’ stay. However, it was the panoramic view from our balcony which truly captivated us throughout our time there. Breakfast everyday was delightful and delicious and the morning wait staff pure gold. The Smeraldo Beach Club was also a treat — a unique and relaxing point down on the Mediterranean with fantastical views of the hotel above. Whether we needed transportation or just directions to a good meal, the front desk staff was always gracious and efficient. Sunrises? Unbelievable. And the sunsets? Just wonderful. All in all, we were more than satisfied with our stay here…we were entranced. Romantic and joyful, the Hotel Grand Riviera served up one unique and spectacular experience after another. I would very much recommend this hotel to anyone hoping for a truly Sorrento-style stay in the Amalfi region. A huge thanks to everyone there who made our visit so special!! Bravi!!
- 405kirstenk (6/5): Would not stay again- needs renovation - The first room we were given- partial ocean view for 490 euro per night- was a dump! It was a small step up from a hostel. There were no pictures on the walls, old tiles, gross bed with flimsy blankets. A real disappointment. We upgraded our room to full ocean view- room was much nicer, but had to pay another 200 euro per night! The access to the pool & beach was excellent and nice to have as it was very hot. Views from the deck & restaurant were beautiful! Food was just ok & coffee was the worst that we had in Italy. Staff was nice.
- Adrienne (10/5): - We had the best stay. My husband and I both said we’d never look for another hotel while staying in Amalfi area.
- JF1224 (10/5): Beatiful hotel on the cliffs of Sorrento - Just a stunning hotel. I traveled here as part of a trip to Puglia, Lake Como, and Sorrento. The hotel is situated on a cliff overlooking the sea. One level contains the restaurant, another the pool, and another one sits directly on the sea. The food is exquisite, even for a vegan, and the rooms were clean and beautiful. By far, the best part of my trip, and I wished I'd stayed here longer. I intend to return soon, though.
- Anthony (10/5): - The hotel was absolutely amazing! The breakfast was excellent, the views were breathtaking, and the private beach club was excellent. The property is also well located and walking distance to Sorrento historic center where all the restaurants and shops are located. Highly recommend this hotel!
- Burkhardt (10/5): -
- chrismcnaz (10/5): Beautiful Hotel in a Beautiful Setting With Fantastic Staff - My wife and I stayed at the hotel for 7 nights and we were not dissapointed. From the beautiful setting, lovely room and wonderful staff we had a very enjoyable stay. Even before we arrived, I had been corresponding by email with the Concierge Gianni, who helped us arrange excursions and provided information on the hotel and the local area. When we arrived we had a very warm friendly welcome and our room was just lovely. The hotel is set over many levels so it was slightly challenging to find our way around, but this didn’t take long and we soon found the bar and terrace over looking the Bay of Naples. We ate several times in the restaurant in the evening and food was wonderful, as we the breakfast every morning. A huge selection of foods for breakfast and a cheeky glass of Prosecco to go along with it. The serving staff were just wonderful, friendly and very hard working, they made us feel very welcome and were extremely patient while I practiced my Italian on them. There is also an amazing beach deck on the water accessible by lift, with sun loungers and a bar, everything you need for a lazy beach day. In all, a fantastic stay in a beautiful setting with wonderful staff.
- Marcos Eduardo (10/5): Atendimento perfeito e hotel de excelente qualidade - Quarto amplo e roupas muito boas Tudo muito bom
- Michael (8/5): Holiday - Lovely hotel , friendly staff , beautiful views
- Heather (8/5): - The location The extra costs on the last day
- Wanderer622135 (10/5): Beautiful stay at Grand Hotel Riviera - We had an absolutely wonderful stay! Our spacious room had a large terrace that overlooked the sea and we loved waking up to that view every morning. The breakfast buffet was good and the views were even better. The location of the hotel is away from the crowds, but within walking distance to the city center and port. Would stay here again!
- W7325EWsusant (10/5): Recent trip to Sorrento - Returned yesterday from a week at this 4 star wonderful hotel. This cliff top hotel is situated about a 20/25 minute walk from Piazza Tasso. Our room was exceptionally clean, with fresh decor, and towels replaced daily if required. The buffet breakfast was hot or cold buffet with a great selection of breads and pastries, and an amazing view of the Bay of Naples and Vesuvius every morning. The pool area was clean and tidy and beds were always available. There is a beach club decked area at sea level accessed via a lift, exceptionally clean and great service at the beach bar for snacks and drinks, sun beds were always available. The service from all of the staff at this hotel was exceptional, could not fault them. We would love to return.
- TUAN (10/5): -
- Peter (10/5): Werden sehr gerne wiederkommen - Herrliches Ambiente
- Sundari (9/5): Just stay here. It was magical and if you can afford the better rooms, - We stayed here one night to celebrate our engagement and wished it had been longer. The hotel is superb. If anything amazing in location as we didn’t like how busy and tourist filled sorrento town centre felt. The beach club was well managed and in good condition. Service was as 5 stars and the view for sunset. Unmatched. We loved they had different nights on the balcony, we luckily got bruchetta night! There was a live saxophonist and it was just the most magical evening. We haven’t been that joyful somewhere for a long time Our bedroom was a slight disappointment as had booked a garden view room but it was low down, could only see fencing and was at the back of the hotel so we could hear staff, cleaning etc.
- Minnie (10/5): - Grand Hotel Riviera in Sorrento deserves five stars. Breathtaking sea views, elegant, spacious, clean rooms, and exceptional service, friendly and helpful staff created an unforgettable stay. The pool and terrace overlooking the Bay of Naples are magical. Perfect location, warm hospitality, and fine dining make this hotel a true Italian coastal gem. We will definitely be back for our next holiday in Italy.
- Sharbel (7/5): - Perfect location very good breakfast with view, nice staff Very noisy and small rooms
- mauricio (10/5): - Parabéns aos funcionários da recepção!!!!
- Regan (10/5): - This property has some of the best views for sunsets in the entire Sorrento area. The staff is knowledgeable and so kind! When we come back we will be staying here again
- jiannan (7/5): -
- nicolal496 (10/5): Outstanding hotel in beautiful Sorrento - We had a great stay in this amazing hotel - very clean and comfortable room with everything we needed. All the staff were friendly and helpful. They went above and beyond on my daughter's birthday by leaving a birthday cake for her in our room - a lovely touch. We ate in their Seaview Terrace restaurant for dinner - the food was delicious and the view was gorgeous. The buffet breakfast had a good selection of tasty food. The private beach club was beautiful and our favourite feature of the hotel. The whole atmosphere in the hotel was warm, welcoming and relaxing. Thank you Grand Hotel Riviera
- jackiewO7839CO (10/5): Luxury hotel on the water with great beach access - A beautiful hotel in a beautiful location! The beach access was convenient and protected by a breakwater. We had an issue with our room that couldn’t be addressed and they accommodated us by moving us to an ocean view suite.
- Massimo (10/5): Max e Anna - Tutto perfetto!! Una vacanza indimenticabile!! struttura molto bella , panorama meraviglioso,spiaggia particolare ed affascinante, personale gentilissimo e molto professionale. Ci torneremo sicuramente. Nulla, tutto ok
- Massimo (10/5): -
- jicenisg (4/5): High Hopes, Underwhelming Stay. - I really wanted to love this place, but the experience fell short. Service seemed inconsistent and dependent on who you interacted with. At checkout, the staff member was quite unwelcoming — no thank you, no “how was your stay,” not even an offer to help with a cab. Just a flat “did you take anything from the minibar last night?” There were also several issues with the room: cigarette butts from the balcony above landed on our clothes left to dry, and the air-conditioning vents had visible mold. On the positive side, the beach club and views were lovely, and breakfast was good. However, even there, service felt inconsistent. Coffee always took noticeably longer for us than for others- a trend we saw often. Overall, the setting has potential, but the lack of hospitality and upkeep of our room made our stay disappointing. I can see how some may view it as a 4-star hotel/luxury, but our experience and the service we received was far from that.
- Mario (10/5): Struttura bellissima, personale fantastico -
- zoeyl736 (10/5): Wonderful hotel, great staff and perfect location. - Stunning hotel and great location, we have just come to the end of our 12 day stay and it has been wonderful. The hotel is spotlessly clean and the rooms are a decent size. The staff are all very friendly and accommodating. The beach club is lovely and a great place to relax the day away whilst watching the sea and beautiful yachts sail in and out. Be prepared for the drinks and food to be slightly more expensive than in the centre. The breakfast is adequate and there's a decent choice with something for all tastes. The lunches are excellent in the Blue Lounge, an average main course for lunch is around €20 -25 so for 2 with soft drinks around €60. Or you can get a sandwich on the jetty of the beach club for around €12. The location is perfect, it's around a 15 minute walk to the centre which is perfect for walking the pasta off! Mid way there is a stunning panoramic view across the bay. It feels very safe to walk and there are always lots of people around too. One negative point: we were really disappointed to find that there are no facilities provided for when you have checked out at 11am. This is a problem if you have a later flight, we had to wash and change in the public facilities at the pool side. We were also informed that we couldn't access the beach club after our 11am room check out and could only use the pool area if it wasn't busy. I would have expected in a hotel of this quality there would be a room/ space available for changing if you are catching a later flight. We would have been prepared to pay a small fee, however this wasn't an option. Overall, it was a wonderful holiday and we would 100% recommend and return.
- Andrea (10/5): - Lovely staff Beautiful rooms and lounges bars etc Spectacular views Special mention to rafaella our breakfast waitress siowarm and kind
- frankp578 (10/5): Gorgeous Riviera - I did hours upon hours of research on hotels in Sorrento and decided on the Riviera. The hotel is immaculate, the pool clean and the beach club area clean. Swimming in the sea is a must! The breakfast is amazing and the views........ The only cons I have about this hotel is the location. Yes, we wanted to be away from the main part of town but when we wanted to go into town or to the ferry or lower town area, you have to taxi. The taxi's are expensive and we found that the rates fluctuate by driver. A 5 minute taxi to town will cost you minimum $20 euro and most drivers won't use the meter. The cost to the ferry is minimum $30 euro. We walked into town (15 minutes) and to the ferry once (25 minutes). Had we known the taxi's were going to be so expensive for a 1km ride then we would've stayed closer to town. The property is beautiful, the staff amazing and the food excellent.
- Domenico (6/5): -
- Helen (9/5): - The private beach and sea views were spectacular.
- JanetB42 (10/5): Wonderful location with the friendliest staff - We've just returned from a week's stay at the Grand Hotel Riviera which we all thoroughly enjoyed! What stood out for us was the friendliness of all the staff from the General Manager who was often around the hotel, to the conceirge especially Francesco and Gianni who helped us book taxi's, restaurants and trips during our stay - all of which worked well. We always received pleasant and efficient service at the bar and in the restaurant. Our room was very spacious and clean with a spectacular view of the Bay of Naples. Thank you so much for such an enjoyable time! We hope to return! Janet, Stuart and Charles
- Giuliano (8/5): PAGHI ANCHE L'ARIA - La posizione Ci hanno fatto pagare anche una bottiglia piccola di acqua presa dal minibar in camera. In una struttura di quel livello ,a quei costi, dovrebbero almeno offrire le consumazioni del minifrigo in camera e il posto auto.
- sundles (10/5): Perfect hotel for location and friendly helpful staff - This is our second stay here and can’t wait to come back . The best things about this lovely hotel are the staff . Very friendly helpful and professional. They have made us feel special and relaxed - thank you ! A nice surprise also in our room for my wife’s birthday ! The best location and great private beach - staff on the beach brilliant too . The breakfast fantastic . Restaurant in the evening was lovely although the food was a bit too posh for us ! We prefer pizza and spaghetti etc . But lots of great places near by . Highly recommend this hotel !! Many thanks to all the staff 😀🥂
- Maria Isabel (10/5): -
- Maria (8/5): - Everithing is perfect
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