Alpstay - Chalet Hotel Hartmann - Adults Only

Location: Via Rezia 308, Ortisei, it

Star Rating: 9.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 06:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Free beach shuttle
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Room service
• Terrace
• Pets allowed
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Sauna
• Packed lunches
• Ski storage
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Grocery deliveries
• Allergy-free room
• Public transport tickets
• Adult only
• Public Bath
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Steam room
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• Access to health care professionals
• Aerobics
• Ski storage
• Free wired internet
• Snack bar/deli
• Ski equipment rentals on site
• Ski lessons on site
• Self parking (surcharge)
• Free beach shuttle
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Wine release events
• Japanese garden
• Ski lift privileges
• Snow sports gear
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Junior Suite, 1 Queen Bed, Terrace, Mountain View

  1 Queen Bed

  322-sq-foot room with mountain views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch TV with satellite channels

  Sleep - A down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries

  Practical - Laptop workspace and safe

  Comfort - Fresh bed sheets (on request), daily housekeeping, and heating

  Accessibility - Area rugs in room

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Terrace
  • Toilet paper
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Panoramic Double Room, Terrace, Mountain View

  1 Queen Bed

  258-sq-foot room with mountain views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch TV with satellite channels

  Sleep - A down duvet, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

  Practical - Laptop workspace and safe

  Comfort - Fresh bed sheets (on request), daily housekeeping, and heating

  Accessibility - Area rugs in room

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Room/bed type depends on availability at check-in

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Satellite channels
  • Interconnected room(s) available
  • Bidet
  • Terrace
  • Toilet paper
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Down comforter
  • Room and bed type depend on availability check-in
  • No rollaway/extra beds
  • Bedsheets provided
  • Laptop-friendly workspace
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Superior Suite with Mountain View

  Spacious suite offering views of the mountains and has either a garden or terrace. Decorated in traditional mountain style, featuring light-wood furniture and an LCD TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Sofa
  • Wardrobe or closet
  • Additional bathroom
  • Terrace
  • Upper floors accessible by stairs only
  • Toilet paper
  • Fruits
  • Shampoo
  • Body soap
  • Shower cap
  • Smoke alarm
  • Key card access

• Double Room with Mountain View

  Offers views of the mountains and has either a garden or terrace. Decorated in traditional mountain style, featuring light-wood furniture and an LCD TV.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Sofa
  • Wardrobe or closet
  • Bidet
  • Terrace
  • Upper floors accessible by stairs only
  • Toilet paper
  • Fruits
  • Shampoo
  • Body soap
  • Smoke alarm
  • Key card access

• Double or Twin Room

  Decorated in traditional mountain style, featuring light-wood furniture and an LCD TV. Please specify bed preference when booking.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Wardrobe or closet
  • Bidet
  • Upper floors accessible by stairs only
  • Toilet paper
  • Fruits
  • Shampoo
  • Body soap
  • Smoke alarm
  • Key card access

Guest Reviews

• nicolò maria (10/5): -
• Sulaiman (10/5): -
• BB61 (9/5): -
• Coskun (10/5): -
• Geoffrey Zheng (10/5): Quiet and convenient location with great view and facilities - It's in a quiet area of Ortisei (eastern edge) but still only a few minutes away from the busy city center. The ski room has racks and boots warmer. It has a self-serve bar along with coffee and tea.
• Heinz (8/5): - Hallo, wir bewerten die Unterkunft als "gut". Herauszuheben ist die sehr freundliche Art aller Angestellten und die Sauberkeit der Unterkunft. Zum "sehr gut" fehlten uns folgende Punkte: - Kuchen und Gebäck war gratis, gratis Kaffee/Tee am Nachmittag hätte sehr gut dazu gepasst - kein Wasser auf dem Zimmer - keine Gläser sondern nur Pappbecher auf dem Zimmer, nicht mehr zeitgemäß - keine Kaffeelöffel auf dem Zimmer zum Umrühren des bereitgestellten Instant-Kaffee - nur Kaffee aber kein Tee auf dem Zimmer - wenig Ablagemöglichkeiten im Bad, hier würde ein kleines Regals guttun
• König (9/5): -
• G. Bronconi (10/5): Ottimissimo! - La cortesia e la gentilezza dello staff, la colazione super e "l'autogestione" notturna del bar.. anche se non ne ho fruito ti dà la sensazione di essere davvero un ospite e non un cliente. Per i miei personalissimi gusti gradirei un materasso ed un cuscino ancora più rigido sarebbero graditi..
• Valeriia (10/5): -
• janice (8/5): - It was quiet To far from restaurants
• Gerardo (10/5): -
• Mathijs71 (9/5): Fijn hotel! - Goede communicatie, de pendel bus naar de pistes, goede bedden! De kamers worden erg warm verwarmd. blijkbaar te reguleren met QR code, maar dat was niet erg duidelijk
• Sanjin (10/5): -
• Tom (8/5): -
• Annalisa (9/5): -
• Cosmina Elena (10/5): - Mi-a plăcut absolut totul la acest hotel!
• S (9/5): Great location for the Chalet and wonderful hosts who care for their guests - Breakfast was nice, great view from the dining area, staff was very courteous and polite Rooms were a little smaller but so tastefully done that you forgot the size
• Allyson (10/5): Luxury in the most beautiful part of Italy - Our room had a balcony that overlooked Ortesei and the mountains, stunning. Very comfortable room and excellent shower. So many ammenities: well stocked honor bar, afternoon snacks, deck with a view, 3 spa rooms, incredible breakfast and comfortable beds. Kiara at the front desk was extremely helpful and responsive. Located steps away from the bus stop. Free bus pass was fantastic! Beautiful lighted path made walking into town a pleasure. Hotel is located outside of the town, so if you like to be in the middle of everything, this might not be for you.
• Maria (9/5): -
• Pascale (8/5): Excellent séjour dans un cadre cosy conforme à ce que nous recherchions . - Très confortable, cosy, bien situé, breakfast Literie
• Alla (10/5): - This hotel was absolutely wonderful and exceeded our expectations. Everything was very clean, well maintained, and beautifully designed, which made our stay extremely comfortable. The wellness center was a real highlight — very relaxing, with a lovely sauna that was perfect after a long day of skiing. Breakfast was excellent, with a great variety of fresh and tasty options to start the day right. A special bonus was the personal driver service, which made getting to and from the ski lift easy and stress-free. Overall, it was a fantastic experience, and we would happily stay here again. Nothing
• alberto (9/5): -
• TD (10/5): - Excelent experience, wonderful chalet, great staff.
• Heil (6/5): Hotel gebucht, Frühstückspension bekommen - zum Glück haben wir nur den Booking.com Preis bezahlt - Für eine Frühstückspension ist es wirklich ein schönes Haus. Man erkennt sofort, dass hier jemand mit Liebe zum Detail ein ehemaliges Einfamilienhaus in eine Frühstückspension umgewandelt hat. Die Einrichtung ist geschmackvoll und kann sicherlich seinesgleichen in dieser Kategorie der Beherbergung suchen. Das Personal ist freundlich, einsilbig. Hotel gebucht, Frühstückspension bekommen. Hier ist offensichtlich ein Marketingexperte am Werk, dem wenig die Aufrichtigkeit hinter dem Auftritt am Herzen liegt. Wir hatten ein Hotel gebucht aber leider nur eine Frühstückspension vorgefunden. Mit einem Spabereich, der diesen nicht verdient. Geschickt auf der Webseite verwoben sind Champagnerbar und Restaurant. Beides mit 10 - 15 Minuten Autofahrt erst erreichbar. Es gibt in der Beherbergungsbranche zurecht die Kategorisierung Frühstückspension und Hotel. Wer das noch nicht verstanden hat tut seinen Gästen nichts Gutes. Das viel gepriesene Frühstücksbuffet ist wohl das mindeste was man in einer Frühstückspension erwarten kann. Aufgrund des Alters des Hauses fehlt scheinbar auch jegliche Dämmung was das Badezimmer zu einer Eishöhle gemacht hat. Auch die Zimmertüre kann bestenfalls nur als Deckel zur Abhaltung des Lichtes bezeichnet werden. Ebenso fehlten Stores. Besonders unangenehm, wenn man im 1. Stock mit Balkon zur Straße logiert. Da kann dann jeder reinschauen. Dem Hausherren liegt auch scheinbar auch wenig an seinen Gästen, denn Begrüßung - also das Mindeste an Hospitality - ist nicht seine Sache.
• Franco (10/5): Praticamente perfetto. - Posizione ottima a pochi minuti dal centro di Ortisei. Colazione a buffet straordinaria, servizio impeccabile. Ottima qualità dei prodotti e scelta vastissima. Tutto il personale, ma soprattutto Chiara, gentile e disponibile. Camera top! Assolutamente nulla
• Rentería (10/5): - El lugar
• Giada (9/5): -
• brian (10/5): - Breakfast was really good both mornings. Lots of different, high quality options.
• Szabolcs (10/5): -
• Chris (9/5): - Amazing service from the reception girl !
• Irene (8/5): Heerlijk!! Echt vakantie, - Alles goed verzorgd. Prachtig interieur, mooie ligging, vriendelijk personeel. Fantastisch ontbijt, mooie wellness. En flexibele shuttle service naar de piste.
• John (9/5): it was an overnight stop but would definitely stay again - Spotlessly clean,warm and very comfortable.Only 15 minutes walk into centre of town.Staff very pleasant,we arrived after reception closed but everything was organised for us. Nothing
• Alexandra (9/5): -
• Aleksei (10/5): Всё понравилось! - Очень приветливый персонал. Чисто и уютно.
• Galina (10/5): - E tutto perfetto. Qualità, prezzo, la collazione molto molto buona e tanta scelta...
• Natalija (10/5): -
• Veronica (7/5): - Posizione e struttura molto buoni. Struttura piccola, accogliente e curata nelle parti comuni. Colazione ottima. Servizio shuttle bus per impianti di risalita molto buono. La camera non aveva la doccia ma unicamente una vasca idromassaggio piuttosto vecchia il che non è accettabile per una struttura del genere.
• Paulo Roberto (1/5): Não recomendo. - Não recomendo. Não recomendo.
• Danesi (9/5): -
• CARLOS (7/5): -
• Monica (10/5): -
• Katewara (7/5): -
• Darsh (10/5): -
• Mara (9/5): -
• Antoine (7/5): Pas mal du tout ! - Superbe literie . Personnel attentionné . Décoration des chambres . J avais booke une chambre avec balcon mais en ai eu une que une nuit sur deux avec un supplément
• Abdul (10/5): -
• Adilson (10/5): Perfeita! - Tudo perfeito,vista de todo o hotel surreal de linda.Café da manhã maravilhoso, spa incrível!
• Attilio (9/5): -
• Jennifer (10/5): - Fantastic stay - short walk to town or bus ride (free) Property was excellent with delicious breakfast, peaceful and great location
• Christina (10/5): -
• Mauricio Nicolas (10/5): - Todo, el hotel es hermoso con una hermosa vista. El desayuno es súper completo y aparte tiene un sector para seguir consumiendo algunas cosas durante el dia. La habitación súper acogedora, fue una experiencia hermosa. Nada.
• Ilenia (10/5): -
• Chiara (10/5): Ein gelungener Aufenthalt. Super Service - wir würden wieder kommen. - Das Hotel hat unsere Erwartungen definitiv übertroffen. Das Frühstückbuffet war enorm umfangreich und hat sämtliche Wünsche erfüllt. Der Service an der Rezeption sowie der Shuttle waren wirklich super. Wir wurden überall hingefahren und auch wieder abgeholt. Super war auch die Bushaltestelle, welche vielleicht 30m vom Hotel entfernt war. Mit dem Guest Pass konnte man die ÖV gratis nutzen. Einziger Nachteil für Skifahrer - das Frühstückbuffet öffnet erst um 8.00 Uhr. Grundsätzlich absolut kein Problem, wenn man jedoch früh auf die Skier will, ein kleiner Nachteil.
• Giulia (10/5): -
• Tubrod (9/5): Host is very helpful.the view from the hotel is breathtaking.the breakfast is very good - I like everything at Chalet hotel hartmann. Nothing
• eby75 (10/5): Torneremo sicuramente alla prossima occasione - la camera e il ricco buffet della colazione Nulla
• Emanuele (10/5): - Staff gentilissimo, abbiamo avuto un imprevisto con la corrente della stanza e il personale nel giro di pochi minuti ha risolto il disguido con moltissima disponibilità. Posizione comoda a pochi passi dal centro Nulla
• Iris (10/5): Un alojamiento encantador. - Las vistas de la habitación eran muy bonitas y daba mucha paz. El desayuno está buenísimo y el clima del alojamiento te hace desconectar. Me gustó todo, aunque esperaba un baño un poco mejor para el precio.
• Thais Rodrigues (10/5): Paisagem belíssima e ótimo atendimento, recomendo demais para todos - Estar aqui é como estar em um filme Muito lindo Não tenho nada para reclamar
• Angelica (10/5): -
• Goni (10/5): -
• Belinda (10/5): - Check in sehr freundlichen und kompetenten, Zimmer über den Erwartungen, Frühstücksbüffet, Nichts
• Adil (10/5): -
• Amanda (10/5): Perfect winter escape! - It was very comfortable and inviting! A true getaway! I really liked the free bus pass that is included and the breakfast the next morning! Also the beds were very comfortable and I slept great! Nothing!
• Hamid Reza (10/5): -
• Lorenzo (10/5): - Cura dei dettagli, pulizia e accoglienza. Colazione ottima
• Lotta (10/5): Unforgettable stay in Alps - The hotel was amazing. The views, rooms, spa, breakfast — everything was on point. The staff was super friendly and helped with everything!
• Jana (10/5): - Wir hatten einen sehr angenehmen Aufenthalt in diesem Hotel. Das Personal ist sehr nett und hilfsbereit, wir haben uns von Anfang an wohl gefühlt. Das Frühstück bietet eine große Auswahl und lässt kaum Wünsche offen. Auch der Frühstücksraum ist sehr gemütlich. Der kostenlose Skishuttle-Service ist praktisch. Die Zimmer sind sehr sauber, die Zimmergröße war für uns ausreichend. Auch positiv fanden wir die bereitliegenden Bademäntel und ausreichend Handtücher im Zimmer. Ein weiteres Highlight ist die Selbstbedienungsbar, die rund um die Uhr zur Verfügung steht.
• Luca (9/5): Tutto quello che cercavamo ad Ortisei - La vista dal salotto invidiabile. Hotel curato al dettaglio, si respirava veramente aria natalizia. Molto bella l’idea del bar self service aperto h24 nel salotto dell’hotel. Colazione fantastica e spa essenziale ma ben gestita. Nota di merito anche allo staff, sempre gentile e preparato. L’assenza di una doccia in camera, ma solamente di una vasca. Temperatura della camera un po’ alta, anche se parzialmente regolabile. La struttura non è lontana dal centro, la passeggiata è piacevole con la luce ma per il rientro in struttura la sera abbiamo spesso optato per la macchina o per i mezzi pubblici.
• La torre (9/5): -
• Rashid (10/5): -
• Edwin (10/5): -
• Mara (10/5): The perfect retreat in the mountaints - Everything about this hotel was AMAZING! Exceeded our expectations. The breakfast was OUTSTANDING - the lounge area, bar, and snacks all amazing. The room was perfect (the best view, and the most comfy bed). The saunas in the basement were LUXURIOUS and perfection. I would stay here again and again and again. The staff was so helpful when planning our hikes, looking for restaurants and anything else. We only had about a 10 minute walk into town and it was so easy to get around. Nothing, everything was perfect. Wish I could have stayed longer!
• Paul (10/5): The best place we stayed on our holiday - We loved our stay. It was the best place we stayed in the region. Great people. Lovely place. Fab location. There was nothing to dislike at all.
• Piya (10/5): If I have the chance, I will come back to stay again. - It's a beautiful hotel with a warm atmosphere. The receptionists are very welcoming. The breakfast is good. Everything is good. There was nothing wrong with it, but I still feel sorry that I didn't stay here for long.
• chengxi (10/5): - Alpstay-Hartmann offers a masterclass in warm, intelligent hospitality. As a solo traveller, I appreciated the seamless check-in and the tranquil location—perfectly situated between Cristina and Ortisei for easy town access while avoiding the crowds. The facilities are impeccably clean, and the breakfast is a highlight with its healthy, high-quality food and beautiful presentation. A special mention must go to Chiara at reception, whose warm and helpful nature truly defined my stay. An exceptional, peaceful experience from start to finish. nothing
• Krisztián (8/5): -
• Siraya (10/5): - I love your stuff. She is very helpful and friendly. We have booked the same amount of room but my friend got robe and slippers.
• Vimaluk (10/5): - Kind service
• Nahla (9/5): -
• Robin (9/5): - Loved the room for being together with the open coffee bar. Wonderful breakfast- more choices then any place we have stayed in Italy. My room stayed very warm. I would have left the window open but my window faced the street.
• Khalid (1/5): - الحلو فقط السعر قدييم قددديم والغرف صغيره جدا والاثاث قددددديم
• Molly (10/5): Beautiful hotel, lovely breakfast, and wonderful location! - We really enjoyed our stay at Alpstat - Chalet Hotel Hartmann! The staff were very friendly — especially the woman who put all of the breakfast together. The beds were so comfortable and the main spaces and rooms were nicely decorated and designed. Very cute spot to stay in Ortisei! The breakfast was phenomenal — a spread like you would not believe, anything you wanted. It is located within walking distance of many small shops and restaurants and only 15 minutes to any of the cable cars to hike the mountains. We highly recommend Alpstay - Chalet Hotel Hartmann to everyone! It was all wonderful — absolutely no complaints.
• Ashis (10/5): Amazing experience and highly recommended - Amazing location and views. The property was spotlessly clean, was beautiful and impeccably maintained. It was very conveniently located from the main center. And the decor of the place was superb. The breakfast was amazing and the serving staff were so helpful. Chiara was so helpful and made our checkin and stay awesome. Absolutely loved and highly recommended!! Nine.
• מור (9/5): ישנו לילה אחד וזה היה מעולה - ארוחת בוקר טעימה ברמות, נוף מושלם מהמלון ומהחדר , הכל נקי בטירוף. המקלחת טיפה מיושנת , לא הייתה מעלית וצריך להרים את המזוודות ברגל קומה 1.
• Shafiq (10/5): The most beautiful hotel, so comfortable and relaxing - Loved the cosy vibes felt like home but better. The spa was also great.
• Fabienne (10/5): -
• jirapan (9/5): -
• Shahar (10/5): -
• FENG (10/5): - 我们早上10点30分就提前到了，酒店的前台的姑娘非常热情的请我们寄存行李，并且给我们介绍了附近的所有景点和线路，还多次贴心的问我们是否需要咖啡或者茶，有个特别的hotel tour, 带着我们参观了休息区、阳台和从酒店到town的捷径。 可惜只有一个晚上的时间，第二天早上，享用了丰富的早餐之后，我们还是在有非常漂亮的窗前，坐了半个小时，才依依不舍的离开。下次有机会，可以多来住几天。非常舒服
• Lívia (10/5): Estadia maravilhosa. - De absolutamente tudo.
• Andrew (9/5): Very well run comfortable hotel with lovely views, very good wellness area and very helpful staff - Beautiful view from the hotel. Hotel was very clean. Breakfast was very good. Facilities were excellent. Having to pay for tea and coffee in bar area, outside breakfast time.
• haihong (10/5): - comfortable stay in this Hotel
• Cassidy (10/5): - Everything. The design was beautiful, the views were amazing, the spa was relaxing. We loved it there and wish we stayed longer!
• Andrée (9/5): Meilleur hôtel de notre voyage. Nous y retournerons! - Endroit reposant avec petit déjeuner varié et café délicieux. Espace relaxant où l’on peut admirer le paysage tout en sirotant notre café ou apéro. Les deux employées à l’accueil et au service du petit déjeuner était efficaces et très sympathiques. Nous devions séjourner 2 nuits et avons décidé d’ajouter 2 nuits supplémentaires. Tout était à notre goût.
• Mark (10/5): - All was excellent— the comfortable bed; fantastic breakfast; helpful staff.
• Mark (10/5): First time there and this property was perfect. - The property was perfectly clean, very nice room. We enjoyed the wellness center for some post hike relaxation. The breakfast, snack time, and honesty bar were perfect. The hotel manager was an amazing lady who was very patient and kind. She gave us great ideas for our time there. I wouldn’t hesitate to return there.
• LeeAnn (10/5): - Great hotel with fabulous amenities. The staff was very friendly. The views were great and it was in a great location. It was a little expensive for the time of year we were there. The hotel was mostly empty so the prices could've been better.
• Brice (10/5): Charming hotel, lovely staff, awesome breakfast! Would return! - Charming hotel, lovely staff, awesome breakfast! N/A
• YILING (10/5): - 早餐丰富，地理位置好，风景很棒

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