Hotel Sol Caribe
Location: Predio Chen chomac MZ 6 Lt 8, Punta Allen, QROO, 77780, Punta Allen, MX
Star Rating: 3 Stars
Property Type: Resorts
About this Property
Relaxation at Your Fingertips
Indulge in onsite massages or admire the scenic views from the terrace and garden at Hotel Sol Caribe. For convenience, enjoy complimentary Wi-Fi, concierge services, and wedding facilities.
Culinary Delights and Refreshments
Savor delightful meals at Sol Caribe restaurant and unwind with a drink at the bar/lounge. Start your day with a delicious breakfast available daily for a fee.
Comfort and Convenience
Feel at home in one of the 8 uniquely furnished guestrooms featuring Select Comfort beds and private balconies. The hotel offers laundry services, a safe deposit box, and free onsite parking for your convenience.
Ready to experience a blissful retreat by the sea at Hotel Sol Caribe?
Important Information
- Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Policies
Check-in: 03:00 PM - 09:00 PM
Check-out: 11:00 AM
Instructions: Guests must transfer via Airplane to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. The front desk is open daily from 7 AM - 9 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Amenities & Facilities
- Free beach cabanas
- Express check-out
- Boat tours on site
- Free WiFi
- Terrace
- Garden
- Express check-in/check-out
- Concierge service
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Front desk (limited hours)
- Express check-out
- Wedding services
- Express check-in
- Tours/ticket assistance
- Snack bar/deli
- Ecotours on site
- Playground on site
- Snorkeling on site
- Free self parking
- Beach umbrellas
- Free beach cabanas
- Beach sun loungers
- Beach towels
- Boat tours on site
- Mosquito nets
- Banquet hall
Rooms Available
-
jungle Cabana Dowstairs
1 King Bed and 1 Double Bed
Balcony/patio with garden views
Relax - In-room massage available
Sleep - Select Comfort bed
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop-compatible safe
Comfort - Daily housekeeping and ceiling fan
Accessibility - Wheelchair accessible
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- Private bathroom
- Wheelchair accessible
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- In-room massage available
- Sleep Number by Select Comfort mattress
- Balcony or patio
-
Jungle Cabana upstairs
2 Double Beds
Features a private balcony/patio
Relax - In-room massage available
Sleep - Select Comfort bed
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop-compatible safe
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- Private bathroom
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- In-room massage available
- Sleep Number by Select Comfort mattress
- Balcony or patio
-
Beach Suite
2 Double Beds
Balcony/patio with beach views
Relax - In-room massage available
Sleep - Select Comfort bed
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop-compatible safe
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 4 (4 Adults)
- Shower
- Private bathroom
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- In-room massage available
- Sleep Number by Select Comfort mattress
- Balcony or patio
-
Loft Suite
1 King Bed OR 1 Twin Bed
Balcony/patio with beach views
Relax - In-room massage available
Sleep - Select Comfort bed
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop-compatible safe
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (3 Adults)
- Shower
- Private bathroom
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- In-room massage available
- Sleep Number by Select Comfort mattress
- Balcony or patio
-
Beach Cabana
1 King Bed
Balcony/patio with water views
Relax - In-room massage available
Internet - WiFi
Sleep - Select Comfort bed
Bathroom - Private bathroom, shower, free toiletries, and towels
Practical - Laptop-compatible safe
Comfort - Daily housekeeping and ceiling fan
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Shower
- Private bathroom
- Daily housekeeping
- Ceiling fan
- Access via exterior corridors
- In-room massage available
- Sleep Number by Select Comfort mattress
- Balcony or patio
Guest Reviews
- Nidia (10/5): - El hotel está perfecto, creo que yo lo único que le podría agregar sería una pequeña alberca (aunque sé que no es tan fácil hacerlo por encontrarse dentro de la reserva); solo hubo un detalle en la última cena ya que el pescado que ofrecían era mero, pero no era el que efectivamente te servían; aún así estaba rico pero sí les sugiero chequen su proveedor porque les está vendiendo gato por liebre
- Matthew (8/5): Anniversary Trip was Relaxing! - While the drive was long and rough, the resort itself and our casita was lovely. Samuel was absolutely amazing in taking good care of us. The food was great. I wish there were more to do in the area, and we wish the beach and water were cleaner in order to swim and walk. Overall it was nice and secluded and we are considering going back.
- Elizabeth (10/5): Beautiful rooms on the beach - We had a great stay here. The room was very nice, with a good layout for families: king bed, double bed, and a single all in one big room. You can lie in bed and hear the waves at night. The swimming was good and we had a 3-hour boat tour of the bay during which we saw a manatee, sea turtles, birds, and various fish while snorkeling. The only drawback I can think of is that the road to the hotel is full of potholes, so we had a long, bumpy ride to get here.
- Sasha (4/5): Super fint hotel, men mareridt at komme dertil. - Vi ville aldrig hjemmefra have booket et hotel, der ligger så afsides og som er så besværligt at komme til og fra. Beskrivelse af hotellet er ikke i orden, da vi ingen steder kan læse, at vejen går gennem en jungle, og at den er ekstrem dårlig og fyldt med større og mindre huller med og uden vand. Man skal således bumle sig igennem en strækning på ca. 40 km, men hvor man højest kan køre 10 km/timen og derfor skal beregne mere end tre timers meget ubehagelig kørsel fra Tulum.
Man skal således beregne en halv dagsrejse fra Tulum, og mindst 5-7 timers kørsel til og fra Cancun. (Lufthavnen.) Strækningen kan kun tilbagelægges i en Jeep eller anden stor bil.
Hotellet er i sig selv ubeklageligt med et venligt personale og en fin restaurant. Derudover ligger Punta Allen by ca. 8 km væk fra hotellet (dvs. ca. 40 min kørsel), hvor man kan komme på fine ture og se både delfiner, havskildpadder og søkøer.
- Verified traveler (6/5): - En eller två nätter räcker gott och väl. Inte mycket att se förutom en dagstur med båt där man ser delfiner och en sköldpadda om man har tur. Inte värt den jobbiga bilturen dit från tulum. Extremt gropig väg trots att vi körde en jeep ner.
- Chandramallika (10/5): A gem in the wild. - We had an amazing stay at Sol Caribe, and would be back, provided we are have enough again to drive on the road. We highly recommend people to stay here if they want to spend a quiet R&R by the sea.
- SANDRINE (10/5): Un petit coin de paradis - Un coin de paradis loin du bruit et de la foule merveilleux pour découvrir Punta Allen le chemin chaotique vaut la peine d être fait
Accueil super restauration excellente
Tout est parfait
- Chris (4/5): Hugely overpriced - You pay for luxury but get a very simple place.
Location is superb, the room is VERY basic, food is bad and service is terrible. If the place was a third less, I'd be satisfied.
When we arrived, the lights were not working, the curtains had not been put up (we had to insist for the to put them up), the hot water boiler was not working and the drinking water provided had been standing for days (it tasted stale and of plastic).
Food in the restaurant is average to poor. For the same price and cheaper you can get an amazing meal in a good restaurant in Playa del Carmen.
The hotel charged us for 3 adults, even though we were traveling with a toddler (according to them toddlers don't pay). When asked why they said they could not provide us with a refund as payments had been already made.
- Suly (10/5): Very nice!!!
Close to the beach - We were the only guest and that was like a private island, it was wonderful!!!
- Silvia (10/5): Hospitalidad - El equipo del hotel nos trato de manera cariñosa y con la mejor atención!
- Duncan H (10/5): - So nice! we were the only people at the hotel as they were doing maintenance but they treated us like royalty! Great spot if you can handle the road getting to it. Worth the trip but rent an SUV!!!!!
- Verified traveler (10/5): Beautiful Beach,Comfortable rooms, Attentive staff - The positives is the seclusion, nature, beach and beautiful and comfortable accommodations. The downside is that is is secluded, the difficult road, food choices, etc. If you have any questions before or after booking, call the Manager Samuel, he is very accommodating, kind and helpful.
- William (10/5): wild paradise - Wonderful wild nature getaway, just make sure the 40 mile dirt road in is in good condition and have a sturdy car. Also has wonderful food. A litle pricey but a bargain compared to four star hotels in Tulum
- Verified traveler (10/5): Great staff, amazing getaway - Great, friendly staff willing to assist you with whatever you need. It is a small resort so we often felt like we had the whole place to ourselves. Not a bad thing since we were on our honeymoon! We stayed in the Beach Cabana and it was amazing. We will be going back to Sol Caribe one day! I already miss waking up to the sound of the waves, resting in hammocks, eating delicious food, snorkeling, and playing dominoes with the staff!
There are a few things that you should be aware of before going to Sol Caribe however. It is off the beaten path (which for us was a major draw). Being off the beaten path does mean driving 35 km down a dirt road, which in the rainy season can be pretty bumpy. We went down in a sedan and made it fine, but did get a small charge for cleaning when we returned the rental car ($20 US). Would recommend an SUV if possible. Another big thing to know... There are no gas stations and no ATMs, not even in the small town (Punta Allen) past Sol Caribe. So you need to bring plenty of cash and have a full tank of gas!
There are tours of the Biosphere by boat which leave from Punta Allen (~$118 per boat which can fit up to six people). That and all food in Punta Allen need to be paid for in cash. Just things to keep in mind!
- Verified traveler (8/5): Very Nice Small Resort...but... - Very nice place on the beach. Huge rooms ( 400-500 sq. ft.) Lovely staff...
Excellent food and beverage especially given the remoteness of the location..only issue was it is quite hot in Late July and there is NO AIR CONDITIONING in any of the units...The breeze does blow but it is still 80 degrees at night and very humid and sleeping conditions were difficult..because of that would not return unless temperatures were at least 10 degrees cooler....
- Marco (10/5): remote location, well worth the effort - Firstly, before I mention the awesome stuff, it has to be said that this hotel is quite remote, 35km south of Tulum on a very rough road on the way to Punta Allen, which should not be attempted without a 4x4 or an SUV. Trust me, it is not the easiest drive.
That said, once you arrive there, it becomes clear why it is worth the effort: beautiful beach, privacy and quiet intimacy away from the hustle and bustle of Cancun, remote beauty and a few minutes by boat to see dolphins, sea turtles, rays and snorkelling.
Both my wife and I were blissfully happy with this hotel and loved every minute of it. Highly recommended, but be aware of the roads!
- Verified traveler (10/5): - This property is amazing. What a way to get away from it all! Quite difficult to get to, but worth it. Must stay at least 2 nights after driving all that way on that dirt road...Awesome.
- Gus (10/5): Paradise - Pros: isolated without TV nor Wifi, very pivate, luxus-eco-environment, fantastic beach, restaurant with delicious food and juices, very relaxing. A real paradise. Owner couple super cool and helpfull. Great for couples!
Contras: Access road (1 1/2 hr of bumpy road) however it's been repaired, prices a bit high (but worths it).
- Verified traveler (10/5): Remote but worth the trip - It's a bit hard to get there (rent a Jeep) but this is totally worth it. Stay more than 2 days since it goes so fast.
- tim (10/5): perfect - Perfect.
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