The Golden Palms Hotel & Spa Delhi
Location: Opp. East Delhi Police Headquarter, New Delhi, Delhi N.C.R, 110092, New Delhi, IN
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Amenities and Services
Pamper yourself with onsite massages and facials. Enjoy complimentary wireless internet access, concierge services, and wedding services. Catch a ride to nearby destinations on the area shuttle (surcharge).
Dining Options
Indulge in international cuisine at Ambrosia restaurant, grab a bite at the coffee shop/cafe, or enjoy 24-hour room service. Unwind with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Convenient Facilities
Benefit from a business center, complimentary newspapers, and dry cleaning services. Event facilities include a conference center and a meeting room. Free valet parking and a roundtrip airport shuttle are available.
Book now for a luxurious stay at The Golden Palms Hotel & Spa Delhi.
Important Information
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 6 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Alcohol is not served at this property.
Policies
Check-in: 12:00 PM - 12:00 AM
Check-out: 11:00 AM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Amenities & Facilities
- Fitness facilities
- Area shuttle (surcharge)
- Fireplace in lobby
- Health club
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Concierge service
- Elevator
- Fitness facilities
- Fireplace in lobby
- Breakfast available (surcharge)
- Television in common areas
- Health club
- Safe-deposit box at front desk
- Free newspapers in lobby
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Area shuttle (surcharge)
- Conference center
- Snack bar/deli
- Playground on site
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Banquet hall
Rooms Available
-
Deluxe room and spa
1 Double Bed
Soundproofed room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate dining area
- Free WiFi
- Pillowtop mattress
-
Deluxe Room
1 Double Bed
15 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- Separate dining area
- Free WiFi
- Pillowtop mattress
-
Superior Room
1 Twin Bed
Soundproofed room
Layout - Separate dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate dining area
- Free WiFi
- Pillowtop mattress
-
Superior room and spa
1 Double Bed
15 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Separate dining area
- Free WiFi
- Pillowtop mattress
Guest Reviews
- Vishal (2/5): Services and staff need improvement. - The complimentary breakfast was denied by hotel on both days although booking email clearly states that it's included. The bathroom shower and fittings were totally rusted and leakage water flowed into the room. The hotel staff and hotels.com did not care to help and resolve despite calls to front desk and customer service number.
- Gagan (8/5): Quiet, reachable , okay hotel for what i paid. - The staff was good and understanding at hotel reception upon check- in.
- Manish (6/5): - Nice stay
- Aditya (4/5): stay at golden palm - Reception, restuarant and floor area were not clean.
- Ravinder (6/5): Energy is lacking. - Satisfactory
- Mrinal (2/5): screwed up experience - 1. The entire night air conditioning did not work in "golden palm and spa". This situation was after maintenance checked and comfortably said "sir wait for 2 hours it will work". The next 10 long hours we were sweating. Never going back. 2. Washbasin tap was broken. It gave us continuous extreme hot water. Very disappointing experience. 3. It doesnt end here. Next morning during our breakfast we were asked to pay for it even after having clearly mentioned in our itinerary. Its a clear opposite of being hospitable. Never going back to golden palms and hotel.com
- Great at this price. (10/5): Nice Hotel - it was comfortable quick service, clean room and good food.
- Sunil (8/5): Comfortable stay - Overall its a good experience
- Rupesh (4/5): Shocking experience - Worst experience Very less items in buffet breakfast. This is d third time i m visiting and Ac never works as usual. Room phone was also not working, u have to call from ur phone to the reception.
- G G LALWANI (2/5): Hopeless Service - It was total dissatisfaction even after complaining No follow up from Hotel Staff AC systems not working, Honey Bees found, No Hot Water, No pressure in Water Supply & above all they sell Mineral Water for Rs 116/- per bottle & also during buffet breakfast charge you for Tomato Ketchup & MANY MORE COMPLAINTS.
- satyam (6/5): Fairly comfy hotel in east delhi - Contrary to what is advertised, currently there is no functional gym in the hotel. Also the spa opening hrs are from 9 am to 6 pm which could be extended
- Shailesh kavi (2/5): very bad service, - I will never recommend any one to stay in Hotel palm. Bad room service..staff not friendly, not professional, Quality of service not at all to the mark.
- Divya Sharma (6/5): Worthy enough but locality spoils it all - Stay in hotel is nice but as soon as you think of stepping out nothing seems to be available. you have to walk on either sides ,almost 500-800 mts, to avail some auto or public transport. Nearest metro station, anand vihar, is also 2kms far off. Apart from locality everything else about the hotel seems to be fine. Food is also appreciable. Better book a cab if you're looking for stay in here.
- Sahil (4/5): Ac's not in perfect condition - I changed my room once because of the ac cooling .
- Anu (8/5): Good Value for money - Nice & perfect. 2nd time. Good food. Comfortable room. Acceptable service.All the best !! Anu
- Verified traveler (6/5): - Check in out was smooth, clean rooms, service was good. However, food was not that great. Overall a decent place for a short stay.
- Karishma (8/5): Excellent Rooms...Bad Room Service...Average Food - Big & comfy ROOM (and Bed) with all amenities....The FOOD choices were very limited and tasted pretty average...And although the RESTAURANT service was excellent, the food in the dinner buffet was cold. ROOM SERVICE was Super Slow!! I ordered tea at 9am & got it at 10am... I mean seriously!? an hour for a cup of tea? Also, the SPA forgot to remind me about the appointment & were least bothered that I didn't come...Its a vacation & I expected them to call...Just remember not to depend on the Hotel staff too much, and try eating somewhere else & it will be the perfect place to stay.
- K Varun (8/5): Good hotel to stay - I booked this hotel for my parents who were visiting Delhi, they enjoyed there stay at this hotel. Thanks to the hotel team for all the help they have done. Thanks, Varun.K
- Verified traveler (4/5): I left early the next day - Never build a hotel near a police station and then absolutely don't call such a hotel a spa.
- Cheated (2/5): Bad experience, indifferent staff, stay away - In a partially occupied hotel and absolutely free reception it took staff more than 15 mins to check us in. Lift wasn't functioning, AC wasn't working, toilet kit in the bathroom was half empty. Upon check out hotel wasn't able to help me find taxi. Overall a disastrous stay.
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