SHIROYAMA HOTEL kagoshima
Location: Shinsyouin 41-1 , Kagoshima, jp
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Hot Spring Bath with Stunning Views
Unmatched Dining Options
Indulge in a culinary journey with 7 dining choices, including Restaurant Le Ciel offering panoramic city views. From Western delicacies to Japanese and Chinese specialties, satisfy your cravings without leaving the hotel.
Relaxing Spa Experiences and Entertainment
Unwind in the mist sauna, flower bath, or with rejuvenating massage treatments at the hotel's spa. For entertainment, guests can enjoy karaoke sessions and shopping within the premises.
Experience the epitome of hospitality at SHIROYAMA HOTEL Kagoshima, where luxury meets comfort seamlessly. Book now to elevate your stay with us!
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Free beach shuttle
- Electric bicycle charging station
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Ironing service
- Sauna
- Massage services
- Currency exchange
- Chapel/shrine
- Concierge service
- Public Bath
- Coffee Shop on site
- Guest rooms disinfected between stays
- Screens / Barriers between staff and guests for safety
- Key card access
- ATM/banking
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Free beach shuttle
- Fitness facilities (surcharge)
- Spa tub (surcharge)
- Internet access
- Reception hall
- Japanese garden
- Garage
- Electric bicycle charging station
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Forest Twin Room, Non Smoking (No View, No Extra Bed)
2 Large Twin Beds
269 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- No cribs (infant beds)
- Bedsheets provided
- Baby bath
-
TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)
2 Large Twin Beds
269 sq feet
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- No cribs (infant beds)
- Bedsheets provided
- Baby bath
-
Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)
2 Large Twin Beds
334-sq-foot room with ocean views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Bedsheets provided
- Baby bath
-
Economy Single Room with No View - Non-Smoking
The single room offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)
2 Double Beds
291-sq-foot room with ocean views
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Blackout drapes/curtains
- In-room massage available
- Free WiFi
- Down comforter
- Bedsheets provided
- Baby bath
-
Double Room with No View - Non-Smoking
Room is equipped with an LCD TV with satellite channels, a fridge and a safe.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Triple Room with Sakurajima View - Non-Smoking
Features 2 single beds and 1 extra bed. Spacious room offering views of Sakurajima Volcano and the sea. Room is equipped with an LCD TV with satellite channels, a fridge and a safe.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Grand Double Room with Sakurajima View - Non-Smoking
The spacious air-conditioned double room offers a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Comfort Quadruple Room with Sakurajima View - Non-Smoking
The spacious air-conditioned quadruple room features a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 4 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Quadruple Room with Forest View - Non-Smoking
The spacious quadruple room features air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit has 4 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Single Room with No View - Non-Smoking
Room is equipped with an LCD TV with satellite channels, a fridge and a safe.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Twin Room with No View - Non-Smoking
Room is equipped with an LCD TV with satellite channels, a fridge and a safe.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Twin Room with Sakurajima View - Non-Smoking
Spacious room offering views of Sakurajima Volcano and the sea. Room is equipped with an LCD TV with satellite channels, a fridge and a safe.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Premium Twin Room with Sakurajima View - Non-Smoking
This spacious room is equipped with an LCD TV with satellite channels, a fridge and a safe.
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Quadruple Room with Sakurajima View - Non-Smoking
The spacious air-conditioned quadruple room provides a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 4 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Quadruple Room with No View - Non-Smoking
The spacious quadruple room provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit offers 4 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Twin Room with Ocean View - Non-Smoking
The air-conditioned twin room provides a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Moderate Twin Room with No View - Non-Smoking
The air-conditioned twin room features a flat-screen TV, a mini-bar, a tea and coffee maker and a wardrobe. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Heating
- Slippers
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Royal Suite with Sakurajima View
The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Coffee machine
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Pajamas
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
Guest Reviews
- ＭＡＳＡＹＵＫＩ (5/5): 高齢者と一緒の利用は困難だと思いました。 - 温泉のお湯の温度が最適でした。 エレベーターの乗り換えが不便。 客室から大浴場に行く際にエレベーターの乗り換えや、1階の食事会場へ行く際など 高齢者を連れての宿泊には向かないと思いました。
- yukiyo (10/5): -
- HIROMI (10/5): -
- Venus Lee (9/5): - 服務好
- Mizutani (10/5): -
- Geoffrey (10/5): -
- Gérard (10/5): -
- Michelle (8/5): Amazing views - The views were amazing
- matsuno (10/5): -
- Lucy (10/5): -
- Aubrey (8/5): -
- Suzuka (9/5): いつもより少し贅沢な宿泊 - スタッフの方々がとても丁寧かつ親切に接客してくださったこと。 露天風呂からの景色が綺麗だったこと。 特になし。
- keiko (9/5): 景色が最高！ - 景色が何よりも最高！ チェックインと部屋までの案内に時間がかかった。 受付の説明が不足。
- Ferdinand (8/5): -
- Andreas (8/5): -
- Daniela (10/5): Onsen all' aperto con vista spettacolare aperto fino alle 22 - L'onsen con vista sul vulcano.Lo staff gentilissimo.La navetta gratuita;se arrivate alla stazione Kagoshima chuo dovete uscire e attraversare la strada, c'è un passaggio sopraelevato, per andare all'edificio con la biglietteria.Lì trovate la navetta rosso scuro dell'hotel.Ottimo rapporto qualità prezzo se prenotato con molto anticipo:-).Bella anche la promenade che dall'osservatorio vicino all'hotel porta giù in città in 15 minuti. Nulla di negativo.
- Emilyne (9/5): -
- David (9/5): Cheerful large hotel with great views. - Really cheerful larger hotel with a lot going on. A nice break from the roadtrip we made through Kyushu. There staff was really helpful letting us park our car there for a small fee while we spent three days in Yakushima. The onsen is amazing! there is a terrific view of Sukurajima from the outdoor pool. It's a large hotel and a little hard to find your way around sometimes, but not such a big deal.
- Glen (10/5): Life moments ! It is Japan! - Everything was superb! The staff were incredible in kindness and professionalism!! A big hotel with a tranquil atmosphere that allow one to enjoy, absorb, and enjoy!!
- Nigel (8/5): -
- L (9/5): - 뷰가 좋고, 아침식사가 맛있습니다 그러기 위해서 산으로 올라가야 함.
- Dorothea (8/5): Altmodisches Hotel, jedoch mit tollem Onsen. - - Das Onsen ist das Highlight! - Zimmer war recht gross - Altmodisches, ziemlich gebrauchtes Inventar - Für die Art von Hotel erwarte ich mehr Sauberkeit, recht staubig und ein paar Haare. - Der Empfang war merkwürdig (ich kann japanisch, aber wir fühlten uns nicht gerade Willkommen). Hat aber das Onsenerlebnis nicht gemindert.
- Yi KAI (9/5): - 可以看到櫻島火山的無敵風景，真的超漂亮🤩 房間打掃的非常乾淨，隔音也很好。 服務很好，每個服務人員都很親切👍 未來一定會回來
- shuichi (10/5): - 最高の眺めでした。サービスも良く綺麗なホテルでした。 無し
- 美穂 (10/5): -
- Gaku (10/5): -
- Harald (10/5): 素晴らしい滞在でした。 - 部屋は愉快で、温泉からの眺めは綺麗で、さまざまななレストランがあって、鹿児島市内まで行くシャットルバスは便利で、駐車場までの送迎はあります。 レンタカーのカーナビに「城山ホテル」を入力しても、レンタカーでホテルへ帰る時に駐車場はかなり見つけにくいです。
- Jaesook (10/5): - 사쿠라지마 뷰, 온천장, 조식, 로비 라운지, 세심한 배려(비오는날 자유롭게 쓸 수 있는 우산 준비), 청결한 관리 호텔내 식당이 너무 비싸요. 가격이 조금 더 합리적이면 굳이 나가서 먹지 않을 텐데요.
- Jaesook (9/5): - 온천탕, 조식, 사쿠라지마 경관, 로비 공용라운지, 무료 셔틀버스, 시내까지 걸어서 오가는 오솔길^^ 고급 초밥집(sakura)에서 식사하는데 영업시간이 끝나기도 전에 분주하고 요란하게 정리하는 바람에 편안하게 식사하기 어려웠음.
- MENG ZHE (7/5): - 飯店很大, 餐廳商店展示都有, 可以在這裡解決所有事情, 很方便. 是很大型的飯店, 人多的時候, 泡湯人會很多
- Junichiro (8/5): - 朝食で地元料理のメニューが豊富で美味しかった。温泉もあり街の中心地にも近く便利である。
- tasuku (10/5): - 毎月利用している事で、常にフロントに行く前に係が気づいてくれて、部屋のキーを持ってきてくれる。部屋も何時もの部屋で気を遣って貰ってる事がよく分かる。スタッフの対応も親切で丁寧です。 特に無い。
- 古園 (10/5): -
- Moxom (10/5): Would definitely stay here again. - Perched on hills high above the city with spectacular views of the Sakurajima volcano accross the bay this hotel offers the best of amenities. Great restaurants, daile bus shuttles to town, and a luxurious onsen. The room cound have been larger.
- Hidekazu (9/5): 期待通り！ - お風呂からの眺め。 シャトルバスの利用方法が少し不便
- Bruce (10/5): -
- takashige (10/5): 最高でした！ - 露天風呂風呂からの景色が最高でした♪ 喫煙者にとっては、喫煙所が少なく大変でした。
- CHUN-WEI (10/5): - 溫泉 沒有
- 上田 (9/5): -
- YAMAZAKI (9/5): - 大浴場、送迎車、循環シャトルバス、スタッフの対応とても親切で良かったです。 やはり大きなホテルなので…色々な点で迷子のようになること多々あります…
- Akihiro (9/5): - 朝食
- makimaki (8/5): 露天風呂から桜島 - ここは鹿児島で一番桜島が素晴らしく観えるホテルでは無いでしょうか。露天風呂から観る桜島にも驚きますが朝風呂をお勧めです。ホテル内にあるお土産もセレクトが良くお勧めです。朝食も美味しかったです。城山公園も近いです。無償のシャトルバスがあります。
- PA (10/5): Nächstes Mal bleibe ich länger - Alles sehr sauber und ordentlich, Personal stets nett und hilfsbereit. Die Lage ist nicht zentral, aber die Aussicht und der halbstündliche gratis Shuttle-Service macht das allemal wett. Schönes Onsen mit Sauna.
- OTSUKA (10/5): -
- yoshiko (10/5): -
- Spinnler (10/5): Unvergesslich! - Super! Nichts!
- KAZUO (1/5): 満足 - スタッフ対応も丁寧で良かったです 又景色も良かった。 室内も綺麗でした。 特にありません
- しょう (10/5): 鹿児島旅行 - スタッフの気遣いが大変すごいなと感心しました！ またフロアが広く清潔で大変満足でした！ 朝の朝食ブッフェも品揃え、味ともに満足！ 温泉からの桜島のロケーションも最高でした！ 部屋のガラス越しに見える風景も大変満足でした😊 特になし。
- Bruce (10/5): -
- Thiébault (9/5): Schönes Hotel mit Blick auf den Sakurajima. - Schönes Hotel mit komfortablen Zimmern. Sehr schönes Onsen mit toller Sicht auf den Sakurajima. Hervorragendes Essen. Gutes Feühstücksbüffet. Restaurant im Resort sind teuer. Die Cocktails an der Bar ziemlich lieblos vorbereitet (keine Dekoration).
- James (8/5): High end hotel with top views - Great views over Kagoshima, lovely onsen and rotenburo
- Hwan (9/5): Great stay! - The view from the room was excellent. Meals were very good. We tried tempura restaurant, which was very good and fun. Live music in Casablanca lounge was great None
- yasushi (10/5): -
- Olivia (6/5): Schöne Zimmer und attraktivesFrühstück - Schöne Weitsicht, grosses Zimmer Sehr distanziert und kühle Atmosphäre
- ian (9/5): - The views and in-house onsen. All the staff were very attentive. The location was excellent for the views,but it was perched up a hill, so I used taxis to get around. However, there is a free shuttle bus with limited pick-up/ drop-off points.
- 蓮尾 (6/5): -
- YINGTSEN (10/5): 會想再來入住 - 飯店服務跟餐廳都很讚，房間很乾淨很舒服 假日人多的時候隔音會稍微不好，但基本上不太影響睡眠
- mikiko (6/5): 移動に疲れた - 朝食がとても美味しかった。 スタッフの対応がとても良かった。 部屋から風呂、フロントまでの移動が遠すぎて苦痛だった。
- Catherine (10/5): -
- Thomas (10/5): Iconic Kagoshima hotel, very comfortable and luxurious! - Breakfast Buffett and the Onsen/Spa were superb! A bit confusing with getting around the property and finding restaurants, bars, etc. The members lounge was never open.
- YEN CHIN (10/5): -
- Ingy München (10/5): - Alles war wunderschön! Ein Highlight unserer Reise!
- Laura (10/5): Onsen bliss. Perfect first 2 nights in Japan. - The real site of the last battle in the Last Samurai... had to stay here with my 11 year old. The onsen was amazing. So glad the ferry to Yakushima was canceled for weather and we got to stay an extra night. And the BEST pajamas ever - wish they had sold them. The convenient store was great, especially for traveling with a child getting over jet lag as our eating times were confused. Free bus into town was perfect for riding in and having lunch. Easy taxi to the port. Lovely short walk from hotel up to the observation point. There are a lot of options for restaurants. I would have liked paper menus with opening hours in the room.... never quite worked out the online information. We booked first night through booking.com and then booked 2nd night directly with hotel (because of ferry cancelation). Was very happy they could keep us in the same room, but it was more expensive to book through the hotel directly which doesn't seem quite right.
- Young (8/5): Very pretty hotel with big rooms but isolated. - Hotel is very pretty and rooms are spacious but the volcano is really far away and you have to drive up a pretty steep hill which is scary in the dark. This view is from the public onsen so tiny with lots of folks around it so just note that. Now we did have a booking error (our fault) and they handled it so professionally. That was very impressive. It is top service. We got a room with a view of volcano which had two window. One window was the city and one window had a view of volcano far away blocked by trees. If you are looking for a super close view of volcano this is not it. We got there after 9 pm so all restaurants were closed except the bar but they served mainly French food which was just ok. It was on top of a very steep hill so you cannot just walk to a restaurant.
- Hun Mo (9/5): -
- Kikuchi (10/5): -
- Guest (10/5): -
- Paul (10/5): -
- 山口 (9/5): -
- 山口 (7/5): -
- DAHSHOL (10/5): -
- Laura (10/5): They will run Hotel, full of original artwork, with the best view you could imagine. - The location offered the best view: the volcano and city around at our feet Nothing could have been better.
- YUHSIN LIN (10/5): -
- Sam (9/5): -
- mitsuyo (9/5): -
- rudy (9/5): - Staff Marzl at Shiroyama Hotel Kagoshima helped arrange delivery of my lost backpack from Beppu Station. Extremely kind and professional
- Lynette (9/5): An excellent venue to stay at - Excellent breakfast, surrounds & location. Great views
- ISAO (10/5): -
- kyouko (10/5): 満足でした。 -
- Nancy (10/5): We would highly recommend this hotel! - Wonderful location with excellent Onsen, facials, massages
- Vojtěch (10/5): -
- Rachel (9/5): -
- Shimotada (6/5): 満足しました - 食事が良かった。 建物が込み入っていてわかりにくい
- Ticiana (8/5): Fantastic Onsen - Onsen, location, staff Chinese restaurant
- Jongwoo (9/5): - 식사는 대체로 좋은편이었습니다. 중앙역과 시내를 오가기에 셔틀버스를 꼭 이용하는것이 다소 아쉬웠습니다. 걸어다니기가 쉽지않은곳이라서 좀~~~
- chia wei (10/5): 帶著兩個老人家入住，留下了非常美麗又舒適的回憶，謝謝鹿兒島，謝謝城山飯店 - 溫泉、早餐 沒有
- Alexander (10/5): Shiroyama Hotel was the true highlight of my month journey through Japan - Everything is excellent. The design of the building to ensure every aspect a visitor may need is not just well executed but done above and beyond whatever expectations one may have for a premier hotel. The restaurants are true 5 star experiences, the onsen spa is excellent at all times of the day, the souvenir shops are well-stocked with a variety of goods that cover the many needs of the variety of visitors. The only very minor critique I would have is the scale of the breakfast dining facilities that is currently used right on the edge of being too small in contrast to the number of hotel occupants during busy seasons. The queue of breakfast attendants does get processed quickly enough that nobody leaves unsatisfied, with the easiest way to remedy it on an individual level is for visitors and guests to simply show up earlier before the morning rush.
- Cathleen (10/5): Very pleasant stay! - Great view. Beautiful onsen.
- Norio (7/5): -
- 和伸 (10/5): -
- MIHO (10/5): 最高！ 機会があればまた来たいと思うホテルです - まずは フロントからの桜島 度肝を抜かれました‼️ ホテルの方々は皆さん親切丁寧 ありません
- KONG FOH (10/5): Excellent - Great location, beautiful views of Sakurajima volcano and the sea from the room; staffs are very friendly, polite and helpful; room is spacious and clean, beds are comfortable; Suiren tempura restaurant serves very delicious meals, and this is our third time enjoying the best tempura we ever had ; great in-house shopping and bakery shop; parking are convenient, hotel provides the the pick up and drop off services to and from the hotel.
- SUYEON (10/5): -
- k (9/5): -
- Yien (9/5): -
- Thomas Eugene (9/5): -
- zhang (9/5): Great one - Great hotel. But the room is too small Room size
- DAISUKE (8/5): 快適な宿泊 - 建物は古いがそんなものを感じさせない清潔感が素晴らしい 特になし
- 太刀川 (10/5): -
- HARUHIKO (8/5): -
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