Courtyard by Marriott Knoxville West/Bearden

Name: Courtyard by Marriott Knoxville West/Bearden
Address: 250 Brookview Centre Way, Knoxville, us

Location: 250 Brookview Centre Way, Knoxville, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Indulge in Relaxation at our Knoxville Marriott Hotel

Luxurious Accommodations: Feel at home with modern amenities such as free Wi-Fi, a 42-inch flat-screen TV, and a microwave in every room. Upgrade to a room with a sofa bed for extra comfort.

Wellness and Dining: Stay active at our fitness centre and unwind in the indoor pool and hot tub. Enjoy a delicious meal at The Bistro Restaurant offering American cuisine and specialty drinks.

Convenient Location: Just minutes from downtown Knoxville, our hotel is also close to the University of Tennessee and popular attractions like Smoky Mountain Water Sports and Knoxville Zoo.

Experience comfort and convenience at Courtyard by Marriott Knoxville West Bearden. Book your stay now!

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Shared lounge/TV area
Kid meals
Heated pool
Outdoor furniture
Fire extinguishers
Smoke alarms
Security alarm
Key card access
Happy hour
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Swimming nearby
Electric bicycle charging station
Charcoal grill

Rooms Available

Deluxe One-Bedroom King Suite with Sofa Bed

This suite's special feature is the pool with a view. The suite offers a dining area, tumble dryer, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as mountain views.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Dining area
- Tumble dryer
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch TV, premium channels, and iPod dock
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Egyptian cotton linens and a down duvet
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
Queen Room with Two Queen Beds - Hearing Accessible

The double room offers a dining area, tumble dryer, as well as a private bathroom featuring a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as mountain views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Dining area
- Tumble dryer
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Hearing accessible
Large King Room with Private Sofa Bed - Hearing Accessible

The double room features a dining area, tumble dryer, as well as a private bathroom featuring a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as mountain views. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Dining area
- Tumble dryer
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Hearing accessible
Queen Room with Two Queen Beds and Roll-in Shower - Mobility Accessible

The double room offers a dining area, tumble dryer, as well as a private bathroom featuring a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as mountain views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Dining area
- Tumble dryer
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
Suite, 1 Bedroom

2 Queen Beds
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - 42-inch TV, premium channels, and iPod dock
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Egyptian cotton linens and a down duvet
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

1 King Bed and 1 Double Sofa Bed
387.5 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 42-inch TV, premium channels, and iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Egyptian cotton linens and a down duvet
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
Room, 2 Queen Beds (Mobility Accessible, Tub)

2 Queen Beds
391.4 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 42-inch TV, premium channels, and iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Egyptian cotton linens and a down duvet
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
Deluxe Queen Room with Two Queen Beds

This spacious room features a 42-inch flat-screen cable TV, microwave, and desk with ergonomic chair.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Dining area
- Tumble dryer
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 King Bed and 1 Double Sofa Bed
387.5 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 42-inch TV, premium channels, and iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Egyptian cotton linens and a down duvet
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, king sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Roll-in shower
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
Room, 1 King Bed (Hearing Accessible)

1 King Bed
419.8 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 42-inch TV, premium channels, and iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Egyptian cotton linens and a down duvet
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, king sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Grab bar near toilet
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Bed sheets not available
Room, 1 King Bed

1 King Bed
419 sq feet

Internet - Free WiFi and wired internet access
Entertainment - 42-inch TV, premium channels, and iPod dock
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Egyptian cotton linens, a down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, single sofa bed, and safe; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Recycling bin and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
Queen Room with Two Queen Beds

This spacious room features a 42-inch flat-screen cable TV, microwave, and desk with ergonomic chair.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Interconnected room(s) available
- Alarm clock
- Dining area
- Tumble dryer
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
King Room with Sofa Bed and Adapted Tub - Mobility Accessible

The double room offers a dining area, tumble dryer, as well as a private bathroom boasting a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as mountain views. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Dining area
- Tumble dryer
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Adapted bath
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
Deluxe King Room with Sofa Bed

This spacious room features a seating area with a sofa bed, 42-inch flat-screen cable TV, and microwave.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Alarm clock
- Dining area
- Tumble dryer
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
Large Queen Room - Hearing Accessible

The double room offers a dining area, tumble dryer, as well as a private bathroom boasting a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a coffee machine, a seating area as well as mountain views.

Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Dining area
- Tumble dryer
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
- Hearing accessible
King Room with Sofa Bed

This spacious room features a seating area with a sofa bed, 42-inch flat-screen cable TV, and microwave.

Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Additional toilet
- Interconnected room(s) available
- Sofa
- Alarm clock
- Dining area
- Tumble dryer
- Coffee machine
- Linen
- Dining table
- Toilet paper
- Sofa bed
- Pool towels
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher

Guest Reviews

Derrick (10/5): -
Gilbert (8/5): -
Edwin (10/5): Enjoyed the stay room is clean if in the area again would stop there - Location was great. And service was great Where did the burrito and it was hard to chew was not happy
Breanna (10/5): -
Wes (5/5): - The hotel was very clean and comfortable. The staff was very friendly and helpful especially the bartender. I did not have hot water for my shower in the morning.
THOMAS (8/5): - N/A
PHILIP (7/5): -
Naomi (8/5): -
Charle (10/5): - Staff is great.
Lonnie (10/5): - Excellent location, room clean comfortable and well designed.
Peter (10/5): - Everything about the property was great
Ryan (10/5): - Yes, and there were food alternatives nearby.
Alexander (10/5): -
Mrs (10/5): Exceeds expectations - The staff was so friendly and made us feel so special.
Autumn (10/5): - Clean, friendly staff and in a great area
Paul (10/5): - Modern, very nice and clean
Melanie (10/5): Great weekend - will definitely be staying here again - The rooms were well decorated, not outdated looking. They were very clean and neat. I also appreciated the complimentary bottles of water. Staff was welcoming and helpful. Can't think of anything
Suzanne (10/5): - Staff very nice, clean, comfortable
Tara (10/5): - The rooms were very comfortable and a great use of space in order to have a refrigerator and microwave without having to take up a lot of space!! The dining options, within walking distrance, were very good. The ease of getting to UTK campus was great - either straight shot down Cumberland or on the interstate!! Great location!!
Thomas (7/5): Overall, great stay. The lounge areas are relaxing with plenty of room - Continental breakfast was really good. Locations was convenient. I didn’t like not having a complimentary coffee station
TaraBurns (10/5): - Telmen was a great start! Friendly and helpful. Great size room. Comfy beds!!! Bistro breakfast was perfect.
David (8/5): - Massive parking lot, good outside food options.
Colleen (10/5): - Very clean and updated
CHRISTINA (10/5): - Staff very helpful and friendly!
Jennifer (10/5): Exceptional -
CRISTINA (10/5): - Very clean and updated hotel. Staff very friendly and professional. Will stay here every time
Michael (10/5): - Staff was super friendly and accommodating, rooms were clean, beds were comfortable. Would definitely stay here again and recommend.
Tierre (10/5): - Staff
Tianwen (6/5): - Overall it’s pretty standard.
Kristin (10/5): - Nice clean hotel
Matthew (8/5): Very good -
Jacqueline (10/5): - Very friendly and helpful staff and the hotel was great
Jlecyah (10/5): - Easy check-in. Very accommodating. Nice stay
Mackia (6/5): Just okay - The check in process was very efficient and the front desk assistant was very nice and helpful. The chocolate chip cookies are delicious! There is minimal parking as they are in a business park/shopping strip and share spaces. The elevators are fairly small also. We had a king room with a sofa bed. The room smelled absolutely terrible. Like mildew and fish. I had to go and purchase air fresheners that barely helped. The sofa was soiled and also had an odor. I purchased Lysol and sprayed it all over. The bed was fairly comfortable. The lighting in the room and bathroom was minimal. Hard to see, especially in the bathroom. There was a microwave and small refrigerator that were nice amenities. Overall, it did the job but I would never stay here again.
Jason (10/5): - Great place
Robert (6/5): - Should have notified travelers prior too check in or bookings of ongoing hotel renovations.
R DANIEL (10/5): - Great location and staff
Edwin (10/5): - The staff are excellent.
Kimberly (8/5): - When I booked it didn’t know hotel was under renovations. I couldn’t leave my room one day because they were putting new carpet down in the hall. Should have been told ahead of time and the worker was rude and annoyed when I told him I had to leave. Parking is not great because there are office buildings in same lot.
David (10/5): - I loved everything except the bistro food. I had the grilled chicken sandwich and it was awful. Tastes like boiled chicken with zero flavor. I also ordered a citrus Sangria, it tastes like straight beer, no flavor whatsoever. I will stay at hotel again but will not order food from there.
Bourjois (10/5): - Clean and large rooms
Merri (10/5): Like a SPA - It was superb! I drove in from Washington DC, ran an hour late driving. The receptionist was so pleasant, made me feel at ease driving in from so far. The hotel room was Immaculate and the bathroom was very Eclectic and like a SPA!!!
Michelle (10/5): - Beautiful hotel with friendly staff.
Amanda (6/5): - Very noisy hotel, both inside & out. Room smelled musky. Bed slept horribly. Sheets & towels felt very rough. Blackout shade on window had holes in it & light came through in spots. Built-in charging ports are outdated & only supports USB plugs. TV was mounted to the side of the bed, rather than in front. Checkout time was 12:00 pm, but housekeeping was knocking by 10:15 am. Staff was friendly, but wasn’t very welcoming upon check-in & didn’t inquire about the stay satisfaction upon checkout.. Did not offer guidance on parking, which is extremely limited & unusual. Arrived for check-in at 9:45 pm & the bar was already closed..
tom (10/5): - Front desk person was super helpful
Cynthia (10/5): We were tired from a very long drive and the hotel was perfect!! - Staff was great
Mycah (9/5): Stay was very comfortable. Room was clean and had all the amenities needed for a comfortable stay. -
Sung (8/5): - na
Jeremy (10/5): - .
Angela (7/5): Staff was excellent. Location was great. Hotel was very clean and classy. - I liked the comfy beds, beautiful hotel. Nice Bistro. Nice staff. I think there should be a complimentary breakfast. The pool looked small and not very attractive. Wish they had a hot tub. Pool and no complimentary breakfast.
Karen (5/5): Passable - The location was great and convenient to UT Knoxville, restaurants, and the interstate. Although it was near a busy interstate, the room was quiet. There was no fitted sheet on one of the beds, so I had to go find a housekeeper. The bed also smelled funky - not sure if it was the mattress or the pillows.
Brenda (10/5): Great Place to Stay - We always stay here when visiting our daughter at UTK. Super convenient to campus and plenty of services located nearby. It has friendly staff and clean, comfortable rooms.
Timothy (10/5): - Clean, comfortable and friendly.
Charles (10/5): Great experience. - Great staff. Nick the bar tender is great.
Britney (10/5): To the man at the desk.. - I booked this hotel for my parents after my dad was in a bad accident and sent to the local hospital. When they arrived around 2 AM my mom explained to the man at the desk what had occurred, since my father’s clothes were covered in blood. The man at the desk went above and beyond. He told them to leave the car, helped my dad out of the car, helped them all the way up to the room, and even brought him some water and crackers. I don’t know the man’s name but we are so appreciative and you are the epitome of what customer service is!
Pavel (10/5): - -
Debra (10/5): - Property was well maintained and staff was courteous and helpful.
Y (10/5): - The lady at check in was very nice and accommodating. Our room was quiet and very clean. Bistro has very good meatballs and hot cookies.
Verified traveler (6/5): Staff very nice and helpful… smelly rooms and hall - Hotel overall smelled… have stayed here before without any issues… but the rooms are starting to look dated and the furniture stained etc. from normal wear…
Maralie (10/5): - Great place to stay!
suzan faye (10/5): - Great stay!
Kayla (10/5): Exceptional -
Latosha (10/5): Exceptional -
Rebecca (8/5): It was great and the VOLS won! - The staff was great! The room was perfect and exactly how it was described! The cleaner that was used was a very strong smell
Haley (10/5): Beautiful - Stayed one night for the Jelly Roll concert. The hotel is super nice & clean. Breakfast is there but you have to purchase it via the bistro. N/A
Janette (10/5): - The service at this property was spectacular. I usually stay at the Four Seasons or Ritz but stayed here due to its location. The service was on a par with any 5 Star Hotel, from the front desk to the housekeeping service to the bar/breakfast. The amenities were great. The room was spacious and clean. I very highly recommend.
Sheila (8/5): Stay was good - Was close to concert The pool was way too small n that is why got that particular hotel
TJ (8/5): - Parking was rough, but everything else was excellent!
David (10/5): - Excellent property and location
Kevin (10/5): - Staff was very nice. A lot of dining options around the area.
Meg (10/5): - Great stay, would do it again.
Jaime (10/5): Exceptional -
Barnes (8/5): Very good -
Lisa (10/5): - We loved our stay
Leonard (6/5): - Nice staff; central location.
James (10/5): - Great place!
Paul (8/5): - Clean and convenient
Danielle (10/5): Exceptional -
Melanie (10/5): Exceptional -
Cari (10/5): - Great stay
Misti (10/5): - Great clean hotel with a very comfortable bed
Mary (9/5): Superb - Exceptional service during checking in,. The carpet in our room was wet
Aileen (8/5): - Nice place
Jody (8/5): - The room and bathroom were very spacious. Comfortable beds.
Roy (10/5): - The breakfast/dining offerings could be expanded.
Diane (5/5): Passable - The room was not cleaned on the second day. Had to go to the desk for towels.
Verified traveler (10/5): - Clean rooms, wonderful staff and customer service.
Stephen (10/5): - We have stayed here several times. The rooms are clean. They have a bistro with plenty of food and drink choices. Meatballs are very good and beer is cold. Bistro attendant is Nicolas, he is very accommodating and super friendly. They have a Starbucks for coffee in the morning and good selection of breakfast items.
Terrena (10/5): - I always feel safe at this location. I come here alone or with my son often to visit family, and so it’s been great to find a reasonably priced, safe, and convenient place to stay when I visit.
Robert Keith (10/5): - Nice property and accommodations.
Serissa (10/5): Great stay! - Great stay. Helpful and friendly staff. Room was clean and comfortable enough. Close to everything and felt safe and quiet. My only complaint is not something easily fixed. The shower has a glass wall but no door, the shower head was very powerful and not adjustable at all, and the shower floor didn’t seem to slope properly towards the drain so all of that resulted in a ton of water coming out into the bathroom. Totally soaked the floor mat.
Senika (8/5): - Great stay
Anderson (9/5): Superb -
Donald (3/5): Poor -
Dave (10/5): - Clean room,close to intestate
Jennifer (10/5): - Great stay would recommend
Leanne (10/5): Comfortable and Clean - The room was very clean, modern, and comfortable. Loved the walk in shower and water pressure. Thankfully very quiet! Friendly staff, great Starbuck's coffee bar and cafe! The avocado toast was delicious! I will stay here again. Nothing
abbie (10/5): - The hotel was very clean and great customer service. Would stay here again
Douglas (7/5): It accomplished our mission for coming. Meeting old friends and visiting with them for hours. - The location was good. Service was very good. Cleanliness' was very good. Room was comfortable. We visited with friends in the lobby seating area for a long time. It was comfortable and accommodating and what we came to your hotel for. My only negative comment was I think your pricing was exorbitant. Shouldn't have cost that much. My wife likes to soak in a warm bathtub. You don't have tubs. No directory in room of local eateries or places of interest.
Vanessa (8/5): - This was a great stay with many conveniences, like Starbucks and dining in the lobby. Easy parking, convenient location near interstate 40. Several chain restaurants very close by. My only complaint is we chose this hotel because it has an indoor pool, but the pool wasn’t really heated. It felt really quite cold getting in, and my toddler was shivering within a few min. I asked the staff if the pool could be heated more, and they said there is an adjustable thermostat but they don’t have a key to unlock it. Pretty frustrating to see the solution but not be able to fix the problem. It was a fine stay otherwise!