Villas Bambú by Isa

Location: Avenida Centenario lt 285 F-1 B-1, Chetumal, MX

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Free WiFi
• Terrace
• Garden
• Designated smoking area
• Wheelchair accessible
• Picnic area
• Front desk (limited hours)
• Free self parking
• Mosquito nets

Rooms Available

• Suite, 1 King Bed

  1 King Bed

  Features a private balcony

  
  

  Internet - Free WiFi

  Entertainment - 1-inch flat-screen TV with satellite channels

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk and single sofa bed

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Satellite channels
  • Sofa bed
  • Daily housekeeping
  • Ceiling fan
  • Premium bedding
  • Turndown service
  • Free WiFi
  • Separate bedroom
  • Bedsheets provided

• Standard Double Room

  2 Double Beds

  Features a private balcony

  
  

  Internet - Free WiFi

  Entertainment - 1-inch flat-screen TV with satellite channels

  Sleep - Premium bedding, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Room is accessed via exterior corridors

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Satellite channels
  • Wheelchair accessible
  • Daily housekeeping
  • Ceiling fan
  • Premium bedding
  • Turndown service
  • Access via exterior corridors
  • Free WiFi
  • Separate bedroom
  • Bedsheets provided
  • Bathroom grab bars

Guest Reviews

• Gabriela (2/5): - Es terrible que llegues a hospedarte y no haya nadie y nadie te conteste!! Además de que llovía muy fuerte, la reservación nunca se hizo y a mí sí me avisaron que estaba hecha!! Podrían avisar por correo o mensaje!! En esta muy mala experiencia
• neto (10/5): - Todo
• fernando (6/5): - Me pareció un lugar bonito pero algo descuidado en su mantenimiento. Otro detalle fue que dos veces me intentó morder un perro dentro de la propiedad.
• Ana Camila (8/5): - Es lindo el hotel, las habitaciones tienen buen tamaño y son cómodas, la zona de la alberca muy bonita al igual que el área de recepción! Todo bien
• Gibran Alfonso (6/5): De promedio para abajo - No dan jabon, shampoo, ni papel de baño. El agua caliente no esta disponible todo el tiempo, algunos trabajadores de contestan de mala gana
• jose (10/5): - Limpio y amplio
• José Daniel (6/5): - Bonito lugar pero falta limpieza en las instalaciones alberca
• Verified traveler (10/5): - Muy bien y tranquilo.
• William (4/5): Villas Bambu - The hotel is far away from cafes, attractions, the mall. 2 or 3 taxi trips every day.I stayed for 2 nights and they did not clean my room and did not make the bed. Breakfast was instant coffee and a cookie.None of the staff spoke English but that's okay--it is Mexico.
• Verified traveler (6/5): - Nada que ver con las imágenes que presentan en la página
• Davie (10/5): - Quiet hotel with cabanas in garden setting and a pool, on the north side of Chetumal. An enjoyable stay. Pool was nice, as was sitting in the garden --- and welcoming staff. Car recommended.
• Verified traveler (6/5): - No me dieron mi factura, ya que me dijeron que como pague por ex-pedia ustedes deben darme mi factura. La solicite y no me la enviaron ni expedia ni el hotel, hasta hoy sin mi factura
• Ana (2/5): Mala atención al huésped - Muy mala atención, el empleado de recepción muy grosero y mal encarado... ademas no me respeto el precio de la habitación y me cobro 200 pesos mas... las instalaciones algo descuidadas, moho en las paredes del baño, bichos... No regreso
• Alejandra (10/5): Encantador - El lugar perfecto para descansar rodeado de naturaleza. Las habitaciones amplias y lindas, las camas bien, el baño limpio y con agua caliente, el jabon y shampoo no me gusto es bastante malo, la alberca perfecta, te dan café o the de cortesía, está un poco retirado eso desde que llegas y entras tanto el personal como las instalaciones muy bien Regresaré pronto
• Gustavo (8/5): - EL INTERNET PESIMO EN LOS CUARTOS, DEL RESTO POR PRECIO ESTA BIEN
• Daniel (8/5): - Hotel sencillo cómodo, las habitaciones sus sábanas no son muy buenas realmente, la TV es muy vieja, el clima igual, pero es algo únicamente para descansar un rato y estar afuera todo el día, en relación calidad y precio yo creo que es aceptable
• JOSE (10/5): - Todo bien, habitación limpia. Relación- precio todo ok
• martha (8/5): - me gusta que es un lugar bonotp, comodo, tranquilo, lo que no me gusta que hay mucha hormiga en el cuarto
• janet (6/5): - Hay demasiados insectos en la habitación y en general en todos lados, desde hormigas, cucarachas hasta lagartijas
• Verified traveler (8/5): - El lugar es sencillo pero muy bien atendido y perfecto para ir a pasear y regresar a descansar a la habitación.
• Verified traveler (6/5): - Excelebte atención del personal. Siempre atentos a las necesidades
• Nayira (8/5): - Recamaras muy amplias, falta mejorar la limpieza, la alberca es muy pequeña
• Claudia Celia Irma (8/5): General bien - Muy tranquilo el lugar solo q les olvido hacer ek aseo en el segundo dia aun cuando se les indico q hicieran el aseo
• Verified traveler (10/5): - Las habitaciones son muy amplias, cómodas. Cuentan con aire acondicionado, ventilador. Hay un área de descanso con hamacas y piscina. Además desayunador. Te dan café, té, agua. Y puedes pedir comida y hacer uso de las instalaciones para desayunar o comer. El personal súper amable.
• george (10/5): - It was a pretty good experience. It is surrounded. Y vegetation so, it is impossible to ask for no insects or mosquitoes. But it was a pretty good place to stay.
• BEATRIZ (2/5): - LA PEOR EXPERIENCIA DE HOSPEDAJE, EL PERSONAL GROSERO, LAS HABITACIONES CON HORMIGAS Y AGUA FRIA. SON BONITAS LAS INSTALACIONES NADA MAS QUE HACE FALTA DARLE MANTENIMIENTO Y CAPACITACION A SU PERSONAL.
• Verified traveler (4/5): - Las fotos no reflejan la realidad de las habitaciones, demasiada diferencia, para el cfae (instantaneo) es mejor no ofrecer cafe,
• Verified traveler (2/5): Zeer matig en te duur. - Niet schoon, de op de plaatjes aanweige kitchenettewas vies en niet ingericht, geen glas, geen kopje, geen magnetron, niets te vinden. Kon, behalve de magnetron, ook niet aangeleverd worden: gas werkte niet, geen besteck, geen servies e.d. De aangekondigde badartikelen waren niet aanwezig. Bed was prima. Kortom te duur voor de outillage.
• Armando (8/5): - Hotel agradable. Ubicado para la gente que principalmente estará en chetumal. Bacalar queda cerca aproximadamente de 1 hora en auto.
• Verified traveler (8/5): - Buen servicio y un lugar tranquilo para una estancia cómoda
• Michael (4/5): Photos on website is not what you get!!! - Oh where do I start? We get there and the reception guy offered us an “upgrade” for additional pesos. We accepted only to be put in the rear of the property where there was no WiFi signal at all. Part of the reason we chose this hotel was the pool which we didn’t even use because like the bathroom pics shown on the website the pool was nothing like the picture. It had a glossy white milky type substance in the water and just didn’t look clean. The bathroom was nice but not like the pictures posted online. (See attached photos versus the ones on the website) in all everything worked, the bed wasn’t the most comfortable I’ve slept on but it wasn’t bad. Would I stay here again? Yes but wouldn’t be my first or second or third choice.
• Helena (6/5): Good - It was good
• sergio (6/5): hotel lejos de la playa - el hotel muy bien lo unico malo son las reglas del hotel direccion incorrecta no se encuentra cerca de la playa como dice ni se encuentra en bacalar
• Lucia (8/5): Todo muy bien - Todo estuvo muy bien
• Verified traveler (8/5): Pequeña villa, muy acogedora - El check in fue muy rapido, lo unico malo es la ubicacacion que se siente algo alejado, pero esta a unos 10 min de plaza las Americas, una plaza grande, el estacionamiento es pequeño, afuera hay más lugares para estacionar, pero en general la estancia estuvo muy bien
• r. (8/5): Todo bien - Buen hotel cubre todo lo necesario. Buen aire y la alberca es pequeña pero agradable. Todo muy bien gracias
• Eduardo (10/5): Cómodo para pisa y corre - Cómodo para pisa y corre
• Verified traveler (6/5): Empty pool - Good but the pool was empty and it is too different if you compare expectative vs reality. See append photo
• Brenda (8/5): Okay place to stay for price - Decent value a bit out of the way from everything else
• David (4/5): Do not upgrade!!! the will over charge you - Other than the fact that they over charge me the hotel was ok
• Verified traveler (8/5): nice hotel - was a nice hotel situated in a nice area. clean and quiet
• JENNIFER (6/5): - The room and property were beautiful but there was a horrible, foul smell coming from the bathroom. We kept the windows open and door closed but neither of us were able to go into the bathroom for more than a few minutes, and we couldn't take showers. It was a beautiful property and room, but the smell was horrible.
• dariusz (10/5): - very nice place
• Kevin (8/5): Bungalow in Mexico - Lovely site. Bungalows(I stayed in one half of a duplex), small pool, clean, trees and plants, and quiet make this a great place for families. Staff were helpful although lacking in English skills. Reasonably priced, but out of the way = higher taxi fees.
• The Jolly's (2/5): Not Recommended!! - Upon arrival we were taken to our room which was on the outskirts of the property behind an old rusty heavy barred gate that had to be moved by hand in order to get in. The room was very dirty and the wifi did not work. The shower was covered in black mold and all of the faucets, small fridge, and shower head/knobs were caked in rust. The walls were smudged throughout and some places looked as if they were smudged in blood. We asked to be moved to another room and they put us on the unit right next to the one we were in. That room had an ant infestation. The third and final room we were moved to had a cockroach problem and the aluminum roof was crackling all night and sounded as if someone were throwing rocks on the roof. Not all of the rooms have a soaking tube as they describe. Their outside pool was also in disgusting conditions full of dirty water. The service itself was nothing great to speak of. The area itself was lacking of any restaurants or stores. We decided to leave the next day. They did not apologize nor try to make any amends for the poor service that they provided.
• Luna (2/5): Extremely dirty, no running water - We arrived at the hotel around 10:30PM and after getting everything squared away with the guy at the front office we were led to our room. It had no running water in the shower. I immediately informed him and we were moved to another room which also didn't have running water in the shower. He then proceeded to go check a few other rooms instead of dragging us around while he found one with water. Apparently none of the regular room had water! He finally moved us to a suite at about 12AM and I immediately took my shower, no hot water by the way. I didn't even care about that at that point. After my shower I went to the bed and I noticed that those sheets hadn't even been changed!!! Disgusting! I wanted to leave ASAP, but the room was prepaid through expedia and it was so late I didn't know where we'd find another room. We ended up getting clean sheets and put them on over the rest. This was the worst hotel I've ever been to. AVOID!
• Jason (10/5): - Great hotel! We stayed 2 nights on our drive down to Belize, and 2 nights on our way back to the States
• Mubashar (8/5): nice place with good rate - Nice place. Beautiful style. Only issue I saw was that mosquitos entered the room as soon as you opened the door due to the open design. But it looked nice. Staff was ok even though they didn't speak any English. No mention of breakfast but they do offer jice and feuits.
• andrea (4/5): chetmal - Not a convenient location
• Verified traveler (8/5): Very nice hotel - We only stayed one night as we were passing through to Belize, beautiful hotel, room was clean and comfortable. The night staff lady was nice but did not speak any English, this made it very hard to explain that we had already paid with Expedia. Breakfast was gone 30 minutes before it was supposed to end. We werent very hungry anyways. Nice little hotel, would stay again if in the area

Photos