Kingston Hotel 21 - JO Hotel Johor Bahru

Location: No 15, Jalan Gereja, Johor Bahru, my

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Car hire
• Currency exchange
• Non-smoking throughout
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• CCTV outside property
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request

Rooms Available

• Superior Queen Room

  Offering free toiletries, this double room includes a private bathroom with a bath or a shower. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Deluxe Family Suite

  Providing free toiletries, this family room includes a private bathroom with a bath. The spacious air-conditioned family room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Interconnected room(s) available
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Deluxe Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a bath. The air-conditioned twin room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Deluxe Queen Room

  Featuring free toiletries, this double room includes a private bathroom with a bath. The air-conditioned double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Superior Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a bath or a shower. The air-conditioned twin room provides a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

• Large Double Room

  The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

• Deluxe Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a bath. The air-conditioned triple room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Window

Guest Reviews

• Ong (1/5): Irresponsible and could be a scam - None Said the hotel was under renovation on the day of check-in. Asked me to transfer to another hotel that's far away from city centre. I declined and they agreed to provide refund. But until now haven't done so.
• Surin (7/5): - Walking distance to malls and restaurants I was staying at Kingston 21 when suddenly the staff informed that the hotel was going for renovations. They transferred me to Kingston 7 which the room is much smaller, no fridge, no free tv channel
• Benjamin (6/5): Adequate for a night or two - Writing this review very late stayed mid march. The place is quite old and out dated but clean and reasonably comfortable for the price. A good spot to spend a night or two. The property didn’t have a working card machine so I had to go and take cash out to pay with as I couldn’t transfer from my Uk bank account.
• Phillen (6/5): -
• Are-nor (2/5): -
• Lim (10/5): -
• Muhammad (7/5): -
• Nisa (5/5): Location is good. Hotel building was a little bit old and bathroom cleanliness was not satisfactory. - Good location Bathroom cleanliness was not satisfactory.
• Arriane Mei (6/5): - Cheap Noisy
• Ong (6/5): - The hotel was under renovation and has completed higer floor. The condition of room looks like half done. Shower room without curtain and water flashing anyway. shower head water pressure not stong limited toiletries. Poor TV channel. Shower room without curtain No information of Phone directory
• Kay (7/5): Nil - - -
• Joy (8/5): - Good location and value for money
• Surin (8/5): Its good value for money - It’s near to malls. All the housekeepers Kaisi, Ahad and Jelani were good in their job. Nil
• Chin Hooi (7/5): 还可以 - 靠近火车站，步行可到。有冰箱保险箱。床很舒服😌 有免费停车位 电梯走廊地毯有异味，房内地毯潮湿，后悔没带室内拖鞋。电梯有点旧，会发出很大的拖拉声响，感觉不安全。
• Mrat (7/5): -
• Mohd Syafiq (6/5): I stayed at this hotel last weekend and had a mixed experience. The location was quite confusing due to road closures f - Comfortable Need proper maintenance
• saidatul (10/5): - unexpected dapat bilik boleh tengok view, bilik bersih luas
• William (8/5): -
• Goloka (5/5): - Room was clean Overall the room, hotel looks very old ,especially the lift
• shazliana (10/5): -
• Stephanie (1/5): Do not stay here - Nothing This was quite possibly one of the worst hotels I have ever stayed in. I have never written a review on here before but I am so shocked by the other reviews that I had to chime in. This place was dirty and falling apart. There was a gross red chunk on the comforter, the bottom of the bathroom door was rotting and peeling off, the caulking around the sink was moldy, the faucet was barely holding on to the sink, the ceiling had a huge weird gap between it and the wall. People were slamming doors all night. It was not good at all. I really do not understand the good reviews of this hotel but they seriously led me astray :-( I’m upset that I had to pay for this room
• M.a. (8/5): -
• Haji Othman (7/5): -
• Rajan (7/5): -
• Karthickrajan (1/5): -
• christophe (6/5): Prix moyen, qualité moyenne. - Literie confortable Impossible d'arrêter la climatisation, si ce n'est en coupant l'électricité de la chambre. Pas de rideau de douche. La carte d'ouverture de porte s'est démagnétisée le matin. Tres mauvaise isolation phonique par rapport a l'extérieur. L'hôtel se trouve maintenant collé a des travaux énormes de construction d'un viaduc géant, il est difficile d'accès.
• Linh (6/5): HOTEL GOT BED BUGS! BE AWARE - the hotel got bed bug and then now my whole leg itchy. I doubt about their hygiene. now my legs gg. omg
• Nina (2/5): - It is close to the train station and immigration to Singapore. Room with city view. The hotel is still undergoing a renovation, after all it's already 70years old, what can I expect from it...
• Sylvie (8/5): -
• Abdul (7/5): Good for a short stay. - Good WiFi. Good view of the city. Out dated hotel facilities.
• staycationjohorboy (8/5): -
• Ferrara (7/5): -
• Lim (10/5): Big spacious suite, amazing city views, great service, well furnished - Big suite with amazing city views from two sides of windows, can see the RTS construction in progress, great value for the price. Good sound-proofing, comfy beds, strong central air-con and clean room. Check-in counter and housekeeping staff were polite and fast, great work. This is my second visit, and this suite is much better than the previous one, with better furnishing and facilities. Living room armchairs are new and firm, there is a bedroom armchair, TV works well, bathroom has a shower curtain, and both bedside reading lamps work well. Keep up the great work! Due to RTS construction, can only enter from Jalan Ngee Heng side entrance which is an awkward detour. Bathroom door is quite creaky, and room cupboards are a bit old and worn. There is some renovation work going on during day time, including painting of interior walls, but not noisy.
• 小田嶋裕子 (7/5): - 部屋が広い トイレの水漏れ　シャワーがあまり温かくならない。
• Nathan (8/5): -
• Bee Kin (6/5): Convenience n safe my time. Value for money - Location NA
• Khee Hoi (8/5): -
• Yen Liew (10/5): Satisfied with this price and service! - Comfy, clean, safe, spacious, nice interior design! Staff is presentable, warm and helpful! Please keep up the good standard! Would be better if there is a water filter at the corridor! With hot and cold water!
• Yen (9/5): Over all good! - It is ok but don’t have water filter! Clean, safe and spacious!
• Alistair (8/5): I really like the hotel, it’s old and has character. They just need to replace old furniture and deep clean. It reminds - Location was great No attention to detail. Like dingy bathtubs, cigarettes burns on sofa, dusty AC vents, dusty floors.
• Kee Lee Ming (8/5): -
• Hasniza (9/5): Nice play to stay.Friendly staff Manager Suresh - Comfortable
• An Naz (7/5): Convenient location - Convenient location near ciq and shopping malls Bathroom needs an upgrade
• AFY (10/5): - Recommended this hotel .all staff is good service will can repeat again ..good experience here.. everything is easy to go..love it.. for short stay so fun here
• Fadzliana (8/5): Overall good. The location, the staff and service, room condition. All superb 🫡 -
• Bin Zulbahri (9/5): - The room feels very homey & comfortable. Many interesting attractions at nearby locations. Recommend 👍
• Mohd Nazeri (8/5): - Comfortable and reasonably priced
• Noraza (9/5): - The room is very comfortable..many interesting places nearby..just by walking. The staff are all very helpful and kind
• Syafiqah (10/5): - Staff and environment -
• Wa (8/5): - Had a very pleasant stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout the stay, making the check-in and check-out process smooth
• syamil (8/5): - All good
• Lim (8/5): Big spacious suite, great city views, good service, awkward location, and old furnishings - Big suite with spacious bedroom and nice living room, great value for the price I paid. The bedroom is at a corner, and so has two sides of big windows with great views of JB city, especially at night. Sound-proofing is good, and I could not hear other hotel guests, or much traffic noise. The double beds are comfy and wide, but a bit short for taller guests. Strong central air-con system, very cold even at the lowest setting. The rooms were generally clean. Check-in and check-out service was polite and fast, good work by the staff. My TV could not power on, so I asked counter staff for help, and housekeeping quickly went to the suite and connected an extension cord which solved the problem. For guests driving to the hotel, note that due to RTS construction, main entrance access from Jalan Gereja is completely blocked, so can only enter from Jalan Ngee Heng. For guests walking from Komtar JBCC to the hotel, due to the construction site, the distance increased from 400m to more than 600m. Thus, despite the proximity to Komtar JBCC, the hotel currently has an awkward location. In the hotel, there is some renovation work going on. The hotel has a scary lift that may open its door even when it is higher than the floor level. The suite has old furnishings, the living room sofa looks worn and sags in the middle. The power socket for the TV doesn't work, so housekeeping staff had to connect an extension cord. The air-con vent in the living room is quite noisy. The bathtub in the toilet has stains, no knob on the tap so it longer works, there is no shower curtain, and no handles to facilitate entering or leaving the bathtub. The toilet door has to be lifted to close properly, and its doorknob is damaged leaving sharp metal edges which could cause injury. In the bedroom, there is an old-school bedside table, with radio switches that don't work, but the air-con and light switches still work. The two bedside reading lamps don't work.
• Andrea (9/5): -
• Clement (10/5): -
• Simon (1/5): -
• Nurul Hayati (8/5): - Location
• Guest (10/5): -
• Valiente (7/5): -
• Bee Luang (7/5): -
• Francisca (7/5): -
• Han Fung (10/5): -
• Izhan Anuar (10/5): - Good Good
• Simon (6/5): -
• RAZAK (8/5): Nice stay - Centre of city ....
• Mohammad Kahar (10/5): -
• Simon (9/5): Adequate for my stay - Good basic hotel, clean room and close to the town
• Melvin (7/5): A decent place to stay in JB if you dont mind the out dated rooms and fixtures. - Near all location and checkpoint The rooms and the building are out dated
• Noor (4/5): -
• Sanna (4/5): Boendet fungerar bra för en natt som förbipassering men inget mer. - Centralt billigt boende. Finns kyl på rummet och fin utsikt. Mögel i princip hela badrummet. Taket höll på att lossna. Hotellrummet är inte städat alls förutom rena sängkläder och handdukar.
• Unknown114514 (9/5): -
• Guest (8/5): -
• HL (4/5): - Price cheap Water very dirty, it comes out yellow colour, toilet also dirty, walkway smell bad, lift terrible
• Leong Chan Davidson (6/5): -
• Raphael (3/5): A éviter... - L'emplacement près de JB Sentral est appréciable. Les deux restaurants au rez-de-chaussée sont très bons. Vous y déjeunerez ou dinerez certainement seul, mais ils sont bons (un peu plus chers que la moyenne). La liste est très longue : - à l'accueil, on me demande une caution en liquide (indiquée nulle part sur le site). Je réponds que je ne vais pas aller retirer de l'argent, sachant que le jour où on me rendra cette caution, je quitterai l'hôtel et la Malaisie en même temps. Que ferais-je de ces espèces ? Réponse de la réceptionniste : mais vous pouvez retirer de l'argent demain ! Euh... Hein ??? - a l'entrée, un deuxième employé semi-momifié est situé derrière une table près de l'ascenseur. Il s'occupe uniquement de faire des tests Covid. Que personne ne fait, car il n'y a quasiment personne à l'hôtel. Nous sommes au mois de novembre 2025. Étrange : je termine mon tour de la Malaisie et je n'ai vu cela nulle part ailleurs. - les ascenseurs : je pense qu' ils ont été installés il y a très très très longtemps. La première fois de ma vie où je suis rentré à reculons dans un ascenseur. - la chambre : bienvenue en 1953 ! C'est indescriptible. Le plus hallucinant, c'est la climatisation, incrustée dans la table de nuit. Le reste : les couleurs, les équipements, la salle de bain, tout absolument tout vous fera effectuer un incroyable voyage dans le temps.
• Raja Faizatul Balqis (8/5): -
• اشرف (1/5): Overall is okay but the receptionist was rude. - The staff was so rude. She asked me to pay extra Rm 90, as the room that i already booked not available, and i have to get triple suite instead. She was scolding me because i didn’t pickup the call, when checking out. When i was at the reception to checkout, the woman at the reception was gone and i waited for 30 minutes.
• Nazrul hisham (7/5): -
• Nur Ain (1/5): - Couldn’t locate the hotel at all
• Abdulrahman (4/5): -
• Mohd (8/5): - Selesa sangat
• Diey (10/5): - Very good and clean. Strategic place. Will come again.
• Verified traveler (8/5): Pleasant stay at JO. - I got a sky line view. Beautiful. But for the television, I only get to watch channels from Singapore, not Malaysia. Wonder why?
• Verified traveler (4/5): value for money - Its free wifi does not support some emails and hotel / agoda/booking app. Wherever payment or otp is involved - It just does not work. Had to use third party internet to even book rooms in this hotel. The only positive is good clean hotel with very convenient location for the money paid
• Verified traveler (8/5): - Pros: - super spacious family room that can house abt 8 pax with extra beds - high floor unit has a spectacular view of the city - clean and comfy ambience - very helpful and polite staff Cons: - room’s aircon too cold and noisy, no remote control - building too old, need repainting - lifts are old and looks scary - hotel entrance has a slope that’s too steep, not ideal for old people
• Verified traveler (8/5): - Value for money stay. I hope they’ll not increase the price after this!

Photos