Kande International Hotel
Location: Haide Square, 200 Hongfu Road, Nancheng District, Dongguan, Guangdong, 523000, Dongguan, CN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Discover a slice of luxury at Kande International Hotel, where every detail is designed for your comfort and relaxation.
Unwind in the Full-Service Spa
Indulge in rejuvenating massages and treatments at our full-service spa, providing the ultimate retreat to unwind and escape from the hustle and bustle.
Culinary Delights Await
Savor world-class dining at one of our five on-site restaurants, including the State Guest House. Whether you’re in the mood for a delightful buffet breakfast or a quiet night in with room service, we cater to every culinary craving.
Exceptional Amenities for Every Guest
Stay fit and energized with our health club and outdoor pool. With complimentary wireless internet, dry cleaning services, and a fully-equipped business center, we ensure your stay is seamless and productive.
Your perfect getaway awaits—book your stay at Kande International Hotel today!
Important Information
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Full-service spa
- Fitness facilities
- Electric car charging station
- Health club
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Elevator
- Fitness facilities
- ATM/banking
- Conference space
- Breakfast available (surcharge)
- Health club
- Full-service spa
- Billiards or pool table
- Tours/ticket assistance
- Free wired internet
- Free self parking
- Pool sun loungers
- Electric car charging station
- Housekeeping on request
- Banquet hall
Rooms Available
-
Superior King Room
1 King Bed
484 sq feet
Internet - Free WiFi
Entertainment - 46-inch TV with digital channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Area rugs in room
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Deluxe Twin Room
2 Twin Beds
484 sq feet
Internet - Free WiFi
Entertainment - 46-inch TV with digital channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Area rugs in room
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Business Twin Room
2 Twin Beds
452 sq feet
Internet - Free WiFi
Entertainment - 46-inch TV with digital channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Area rugs in room
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Executive Room
1 King Bed
484 sq feet
Internet - Free WiFi
Entertainment - 46-inch TV with digital channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Area rugs in room
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Business Double Room
1 Double Bed
484 sq feet
Internet - Free WiFi
Entertainment - 46-inch TV with digital channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Area rugs in room
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Health Room
1 King Bed
484 sq feet
Internet - Free WiFi
Entertainment - 46-inch TV with digital channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Area rugs in room
Need to Know - Housekeeping on request, no rollaway/extra beds available
Smoking And Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Smoking and Non-Smoking
- Bedsheets provided
-
Business Suite
1 King Bed
968 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - 46-inch TV with digital channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Area rugs in room
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Deluxe King Room
1 King Bed
484 sq feet
Internet - Free WiFi
Entertainment - 46-inch TV with digital channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Area rugs in room
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Executive Suite
1 King Bed
969 sq feet
Internet - Free WiFi
Entertainment - 46-inch TV with digital channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Area rugs in room
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
-
Superior Twin Room
2 Large Twin Beds
484 sq feet
Internet - Free WiFi
Entertainment - 46-inch TV with digital channels and pay movies
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Area rugs in room
Need to Know - Housekeeping on request
Smoking And Non-Smoking
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Smoking and Non-Smoking
- Bedsheets provided
Guest Reviews
- Mario (8/5): - Colazione a buffet varia
- George (10/5): - Best hotel in downtown Dongguan with amazing food and great hotel staff! Breakfast was a great experience!
- jianqi (10/5): - Nice property to stay.
- Alexis (10/5): Incredible stay - One of the best hotels I stayed, great buffet and all the employees try to help you aya any time
- Jose (10/5): - Repetiré
- JOONG IL (10/5): - 직원들의 친절함에 만족합니다
- YOSHIHIRO (10/5): - Very nice.
- Mohammad (10/5): Excellent hotel away from home is like. Home - It is a great hotel new with all the comforts best is shower amazing strong shower can make you fly Excellent room and amenities woth all the comfort 3 or 4 shopping malls very near to hotel.
- MASAHIKO (10/5): - The service was excellent.
- candelario (10/5): - Simplemente maravillosa
- Jason (10/5): - Amazing hotel. Clean, and close to everything. Breakfast is great and offer a lot of amenities. Would highly recommend to anyone traveling to SZ
- YOSHIHIRO (10/5): - very good.
- anil (10/5): - Really nice rooms. Good full breakfast options. Not many english channels on tv. Very helpful staff and in the city center. I just booked for 2 weeks in April for Canton Fair. They have a free daily shuttle.
- Vibul (10/5): - My best and top pick hotel in Dongguan for the last 8 years. You cannot ask for a better location and staff service is beyond expectation. Room is very clean and well decorated. Breakfast buffet is rich, just like dinner.
- Erik (10/5): - This facilities are amazing and the staff is very accommodating. Great value!
- Thuy (10/5): - Breakfast buffet has many different yummy options.
- Thuy (10/5): - Room was clean and bed (pillow and sheet) was very comfy. I wish breakfast has more Chinese food options.
- Verified traveler (10/5): - 酒店環境非常好，酒店員工服務優秀，房間乾淨整潔，非常寬闊，晚上服務員送上水果，酒店提供早餐款式非常多，質素非常好。
- Edmund (10/5): - Staff was friendly and hospitable
- Leif (10/5): Kvalitetshotelk - Hög kvalitet på allt såsom rum, säng och mat. Rekommenderar starkt den japanska restaurangen på hotellet.
- Kosaku (10/5): - good!
- SUNGHEE (10/5): - 호텔 좋습니다. 주변 인프라도 좋고요
- Katsuhiko (10/5): - 立地も地下鉄駅が目の前で非常に便利でした。施設もきれいでや朝食も広州交易会に行くバスを利用しました。特に礼宾部行李生の秦铁炎さんには親切に対応いただき大変助かりました。ありがとうございました。また宿泊したいと思います。
- YOSHIHIRO (10/5): - 礼宾部の林宇鹏さんの対応が親切で助かりました。 Lin Yu Yi of the Reibin Department was kind and helpful.
- CHUN CHENG (6/5): - 飯店地理位置很不錯，在地鐵站出口旁邊，飯店設備也很新穎，是一家很棒的飯店，這次選擇住康帝兩晚，只是要改善的第二天晚上八點多睡著了，沒有聽到門鈴聲，突然有人進來送水果盤，我認為應該先按門鈴打電話，不應如此直接進來，如果這時候正在洗澡，換衣服呢…
- ANASTASIA (10/5): - Great location, great room and amenities.
- Karen (10/5): - spacious, clean and efficient check in and check out process
- Verified traveler (10/5): - The design of the toilet can be improved eg there is not enough space for the glass door to open and close smoothly and safely There should also be a waste basket underneath the sink
- Verified traveler (8/5): - 多次住宿此酒店，對於它的各方面表現十分滿意；可是，唯獨今次房間的冷氣出現問題，調整至28度仍感到寒冷，晚上受到噪音滋擾，與酒店職員溝通後，他們立即安排另一房間給我們入住，他們十分重視我們的意見。 由於個別事件，我下次也會選擇此酒店。
- Siu Lee (10/5): 住得舒適地點十分方便 - 房間十分整潔光亮 有新鮮水果提供非常好 早餐唔錯
- Verified traveler (10/5): - everything was good except no rubbish can in toilet......
- Verified traveler (10/5): - 침대가 편안하고 방이 넓어 출장중 푹 쉬었어요.
- Wai Kong (10/5): 2 nights business stay - Definitely a 5 star hotel. Good breakfast spread
- Verified traveler (10/5): - Everything is excellent about this hotel, the location the, the service, the staff the, rooms are clean just everything is perfect except one thing. They did not provide enough SHOWER GEL in my room. But I will still come it’s like my home.
- Marcus (10/5): - It provided all daily necessaries. Service are good. Quick Check-in and Check-out.
- Jun Suk (8/5): - 한국인 응대 직원이 있지만 한국어는 잘 못함. 나머진 편함
- Verified traveler (10/5): - This property had excellent in-room amenities and the staff was friendly and helpful at all times.
- Verified traveler (2/5): - Bad experience in 3 things: 1, I did tell the front desk during check in that I will consider to request breakfast with extra cost. And they said ok. But unfortunately the front desk staff passed me another paper to ask me sign off. I was sign off but didn't aware it is an official letter to proof me I have ordered breakfast cause I am talking to my teammate and the handwritten is very mess on the paper not like an office confirmation. Next day when I do check out another front desk staff (female) charge me the breakfast cost on official invoice. I was wondering about this extra cost but her attitude is bad and impatient. She seems trying to fight with me, and her voice is louder trying to tell everyone around the front desk said " it is u to sign off this paper n proof that u have ordered breakfast." this front desk staff even said to me "no way to void the invoice".... I said to her "I didn't official confirm breakfast request'" and ask this staff to further talk to their manager. After struggling more than 20mins. the front desk staff at the end confirm to cancel the breakfast cost. 2, This hotel charged my credit card RMB1500 deposit. But cannot send me back receipt cancellation proof as they said it maybe machine or system issue. Asked me to double check with my Bank whether have refund record. 3, hotel said deposit RMB1500 has been withdraw to me but they also charged me the handling cost RMB0.01 from my deposit without get my approval.
- HITOMI (8/5): 快適に過ごせました。 - バスケ観戦のため宿泊しました。 地下鉄の駅からすぐのところにホテルがあるためわかりやすかったです。 周辺にはショッピングモールや飲食店、コンビニ、スタバ、カフェなどもたくさんあり、不便なことはありませんでした。 スーパもあります。 ホテルのスタッフは全員が英語が話せる訳ではありませんが、各セクションに英語ができる方がいるため、特に困ることなかったです。 設備についても、とても綺麗で快適でした。 ビジネスルームに宿泊しましたが、毎日水と牛乳、ウェルカムフルーツが置かれてました。
- Ken (10/5): - とても綺麗で、清潔な部屋でした。 くだもの、牛乳、水が毎日サービスされました。 朝食も美味しかったです。 トイレがウォシュレットで無かったのは残念でした。
- Verified traveler (10/5): - 交通方便，地鐵直達，真正五星級酒店，我已第三次住此酒店，來東城必住的酒店，附近還有大型商場、不同銀行和食市。
- Verified traveler (10/5): - 直通巴士由香港直接到達， 酒店連接附近商場很多美食。 房間非常整潔， 設備齊全。 型工態度非常親切。
- Gino (10/5): You always know that you will be taken care of!! - Pleasantly upgraded, staff super professional and genuinely pleasant! Concierge and his staff always wanting to go out of their way to take care of all details
- KT (10/5): - チェックインがもたもたして、とても時間がかかった。内装はグランドハイヤットなどのレベルだが、金額が安く、お得感満載。
- Verified traveler (10/5): Very nice hotel with perfectly balanced service - Second time I stayed at this hotel and they have now found the perfect level of service. Not overdoing it, just very nice. The room was great, best shower I’ve ever tried! Wifi was pretty ok and while I could wish for a few more international channels on the TV, I realised: who goes to China to watch TV anyway? Breakfast was great too, didn’t try any other facilities.
- Verified traveler (10/5): 便利なロケーションです。 - 隣接してショッピングモールがあるのがとても便利です。
- HSIAOCHING (10/5): Best hotel in this area! - Hotel staffs were very friendly and helpful. Design of the hotel has its own character. View from my room located on 32 floor was amazing. 2 shopping malls, hair salon and Starbucks right next to the hotel.
- Verified traveler (10/5): - 房間舒適，交通便利。
- bertrand (10/5): My best in DG - Only too much mostquitos in the lobby everything else is great with a lot of shopping options around
- KUEI-I (6/5): 大型高級酒店正品質正在下滑中 - Check in process is slow and mentioned give me up-grade room, but end up with no up-grade due to I am rush them for check in process. The hardware of furniture is also not maintain is good condition. Price higher than the other one in the same city but overall is not as good as the other one.
- Verified traveler (10/5): Kande - Great Place to Stay - Clean. Professional. Fair price.
- Verified traveler (10/5): ストレスフリー - 英語を話すことのできるスタッフがいるため、安心です。 部屋もいつも清潔ですし、東莞南城地区への出張の際には、また宿泊したいと思います。
- regina (10/5): Excelente hotel ! - Comodo, super lindo, buenos detalles, cama deliciosa, lo mejor de un hotel de lujo a un precio muy economico, volveria siempre ahin?
- Verified traveler (10/5): ロケーションがいいですね。 - ショッピングモールと地下鉄の駅に隣接しているのでとても便利です。快適に過ごすことができました。
- Fredrik (8/5): Kande international betyg - Jättebra frukost, nära till shopping , fina lokaler o bra gym!
- Verified traveler (8/5): - 整體滿意，但房間wifi太慢
- HUICHUN (8/5): - Good stay and very close to the ferry company to take shuttle
- Verified traveler (10/5): - It is majestic, clean and unique. The staff were friendly and they are there for you whenever you needed help, specially Mr. Gopi who was very supportive and dynamic
- Verified traveler (10/5): Day trip in Dongguan - It was amazing. The hotel is 5 stars. It is at the end of a massive shopping and eatery center. The hotel is well maintained. The room is spacious with a large marble toilet. You will see lots of special tea shops serving Tea Latte and tea with fruit juice. Getting around can be tricky. You can download the DiDi app, which is probably the best way to call a taxi. The restaurants in the mall next to the hotel offers reasonable priced food.
- nicole (10/5): Very good service - I stayed 2 nights. Clean and comfortable room with very nice service. The location is very convenient where nearby shopping mall and all kids of restaurants. Will recommend to friends and come back again next time.
- B (10/5): Great hotel - I stay here probably 10 times a year. One of the best hotels I stay I ln regardless of country. Great shopping, great food, great people.
- Verified traveler (10/5): - Butler team is great - Jeff was really fantastic! Generally, little English in Dongguan, but the hotel does a good job with it. The hotel is attached to a big mall - I got a wash, blowdry and head massage there for the equivalent of $9.50 (Top Paris )
- Verified traveler (8/5): EXCELLENT HOTEL - Excellent hotel, the provide warm milk at night for your good sleeping. My colleague accidentally hurt her finger and the chamber maid came with the ointment. Fruits are served but when I told them I prefer oranges, immediately they send in 2 oranges and leave the 2 apples with us. Very generous and a good standard hotel. Around the hotel are many restaurants that you can find. So no problem on meals. One thing to note, they have a faulty chain lock and require repair and they did after half an hour. There's no latch on the door hence your secruity depends highly on the chain lock. So one thing or another, always check if your chain lock is working in whatever hotel you're checking in.
- Ken (10/5): - Room and hotel are immaculate! Very comfy. We dined in the Chinese restaurant, disappointed in service, food order was misunderstood, never brought a glass of wine requested. Many shop and restaurants located in immediate vicinity. Great value!
- Connie (10/5): Excellent service, great price for 4.5-star hotel - I must commend the excellent service of the housekeeper who found my small rosary bag in the room after I checked out of the hotel. She promptly returned it to the hotel and the hotel staff then emailed hotels.com which in turn emailed me informing me that I've left something in the hotel room including some money. It's true that I've kept $300 US dollars cash in the rosary bag and I was so surprised that the hotel would notify me. I thought I must have dropped it in the streets. I sent a relative who lives there to pick up the rosary bag and the money is all there intact. What a honest housekeeper, and what a honest hotel staff. Few people would not pick up unattended cash and it's amazing that they would return money left behind by a customer. Hotel is first class, amenities are great, room view is great, breakfast buffet is great, everything is super clean, and the honest housekeeper deserves the highest commendation.
- mei (10/5): Central location - Fantastic hotel in a central location Only downside was I needed to confirm I needed breakfast the night before to receive the discounted rate I stayed for 3 nights the least they could do was offer the discounted breakfast rate for all 3 nights
- David (10/5): Foreign travelers will feel at home here - This is a world class hotel with all the amenities. Well appointed rooms, friendly staff, and always helpful both in the facility and when helping you get about town. We felt safe and at home here. The breakfast buffet is a must as it resembles a massive brunch offering of international foods, and their traditional Chinese restaurant is world class. The hotel is surroundded by a shopping mall, many cafes, and shops, and is directly across from the convention center. Our only less than 5-star experience was their French restaurant on the 37th floor. It was more of a french food and wine wannabe, and we paid NYC prices for a prtty mediocore meal. Other than that, this is a hotel to try.
- Verified traveler (6/5): So disappointed!! - Free local calls provided and late check out (14:00) showing on Hotels.com web. But the hotel charged me and not allowed late check out!
- Hoi Sin (10/5): - Beautiful 5-Star hotel. Accessible to shopping and restaurants ("One Mall" right below)
- Jeffrey (10/5): 5 Stars!!! - It was fantastic, similar to The Mandarin Oriential :-)
- Jeff (10/5): This is as good as it gets! - It would be impossible for anyone to be unhappy staying here. The staff was amazing, the rooms are above and beyond, the beds and pillows were very comfortable. The breakfast was also above and beyond. It's a very popular hotel. I had different vendors picking me up every day and they were all familiar with this hotel. I stayed in a suite because all of the other rooms were sold out. They leave a fresh fruit bowel every day. Let me tell you, with me being on a different time schedule, it was perfect when I woke up very early and wanting something to eat until breakfast started.
- James (8/5): Newer international hotel near city center - Nice hotel in good but busy location. Shopping and many nearby restaurants. Hotel 'charges' a very significant deposit to credit card in advance for daily charges. When I objected, manager reduced it to make me happy, so they care about customer satisfaction. Breakfast buffet could be much better if they could keep things hot, butmany stone cold. Eggs cooked in advance and just left on counter to get cold. Good Japanese restaurant, but Chinese restaurant seems to cater to Chinese at the expense of foreigners. I have also stayed at Pullman Forum, and I prefer that as it is quieter, but Kande has much more comfortable beds. But I had a very good 2 week stay at Kande.
- Verified traveler (10/5): - The hotel is located in a very conenienct location with easy access to shopping, restaurants, and transportation
- kate (10/5): great stay as always - amazing as ever. nika always looks after me...so glad shes still there. she is a crefit to the hotel. room snd service great. now have put forward so all of arcadia will use when in dong guan
- Verified traveler (2/5): Do not get your clothes laundered here! - I stayed here on business, i travel to this area of China 3 times a year and have done for 10 years. The hotel and room was comfortable and most of the staff were pleasant. However i decided to get some laundry done and my jeans were returned still with marks on and my dress was ruined, it had been shrunk and was very wrinkled, it is unwearable. They offered to try to redo it but i was so upset that my £100 dress was ruined that i didn't trust them not to make it even worse. They said i didn't have to pay for this item to be cleaned but insisted that i paid for the rest of the laundry, and offered me no compensation for my dress at all. In fact they were not even apologetic about it just insisted i paid up. I would have thought when it calls itself an international hotel they would understand international customs and would realise this was poor service but even the Manager did not even acknowledge that they had made a mistake and try to compensate me, just demanded my money. I was very upset and they could see this but they were very uncompromising. I would not stay in this hotel again due to this experience, but also the spa treatments were hugely over priced and when you travel for business you might like to have a massage but at that price it is not justified.
- PETER (10/5): Beautiful Hotel - Fantastic hotel, stayed there many times. The staff are super friendly and go out of their way to make sure my stay was pleasant. Delicious breakfast, everything under the sun. There is a new subway station within walking distance. Gopi the bellman always has a smile.
- Robert (10/5): Business - Always a pleasure to stay at the Kande. Nice to recognize faces when you return. Service is great and the stuffed animal is always a great take away for my daughter. The A/C is good and they do not turn it off at 2AM :-).
- Robert (8/5): Dongguan area hotel - Subway convenient for business, clean nice rooms, breakfast good, staff friendly and could speak good english
- Michael (8/5): Excellent hotel close to centre of Dongguan - Excellent rooms, very clean, very good in room facilities, good breakfasts on Floor 37 If you like to have a massage, they are expensive in comparison to other hotels, like twice the price!
- David (10/5): Definitely a gem in Dongguan! - Loved this property. Very comfortable. Could use a better bar.
- Anthem72 (8/5): 5 Star in the center of Dongguan, China - Hotel facilities and location were terrific. It's fairly new so everything was clean and modern. One of the bellmen, Harash was awesome! He went above and beyond. The rest of the staff was average. Need to work on catering to guests of all nationalities. The night manager on my last night was particularly unhelpful. Food selection at breakfast and dinner buffets needs to be expanded. Breakfast was boring and I had to eat the same thing every day. Dinner was way worse. $43 for 95% Asian menu, some of which was inedible. I would have been better off eating at the Chinese or Japanese restaurants. Overall, it's a good hotel that needs more time to broaden it's services and food to westerners. I will stay here again if my favorite Hotel Pullman is not available.
- Michael (10/5): Amazing Experience - I arrived after a 21 hour flight. I was exhausted. The staff was so kind in helping me get checked in and up to my room, which was amazing. They catered to my needs as my body adjusted to the time change over the next two days. Thank you!
- Joe (10/5): Great Hotel in heart of DongGuan - I moved here for business after staying at the Hilton in Futian, Shenzhen. I was worried, as it was a Chinese owned hotel, that I would be disappointed after staying at a Hilton. I shouldn't have worried. The staff were excellent, my room was comfortable and clean and I loved the bath. Food was very good. I tried the Japanese restaurant (excellent) and had a couple of room service meals as I was working very late. Can't praise highly enough, although it would be nice to be able to use the pool in the winter (too cold). I also noticed lots of other foreigners staying here and while this doesn't necessarily mean anything, another, more interesting, relaxed bar other than the lobby lounge might encourage people to chat with each other.....
- Michael (10/5): Equal best hotel I stayed in China - Business room excellent Every facility thought about Brilliant shower Not enough international tv channels, but that a small issue! All staff can speak pretty good English
- Qi (6/5): 5 Star hotel with 2 star AC - 1) The hotel entrance is very confusing, so when people book the hotel, there should be an instruction on how to get to the entrance. 2) The room didn't turn the AC on when we checked in, when we got to the room, we turned the AC on. It was weird the bell boy set up the temperature to 16 degree C, then I figured the AC had serious problem, it never worked well. The temperature in the room was very high, felt like free sauna.
- Joseph (10/5): - Very good hotel, unlike other hotels in China most staff speak English. Very clean and new hotel. Big rooms Price fair.
- Lennie (8/5): Excellent location. - Good location viz-a-viz dining and shopping outlets. Nice coffee bars and easy access to convention facilities.
- john (10/5): Great location between dongcheng and houjie - beautiful, comfortable hotel with friendly staff. breakfast area was located on the 37th floor so was not convenient if meeting someone from the outside for breakfast.
- Lou (10/5): Well located. Very friendly staff - The whole experience from check in to check out was excellent. Lots of staff ready to help
- Bill (10/5): Best quality in Dong Guan - Will always stay here in the future
- Richard (10/5): No problems with staying at this 5 star hotel - Great place to stay for business at affordable rates
- david (6/5): Not international by any mwmeans - Busines trip. Great building. Poor service. They are not an international hotel just a good local hotel
- James (8/5): Amazing hotel - just missing speedy taxi service - Stayed here for business. The hotel is in a mint condition having just recently been built. It is near a good shopping mall and food. The main problem is the concierge and taxi's. I had to wait for 20 minutes to get a taxi on many occasions. The heard the same thing from several other travelers. So, if you are planning to take repeated trips around the area with via taxi then you might want to book somewhere else.
- Lavina (10/5): - Beautiful hotel, friendly staff but couldn't speak English well, but we could get ourselves understood.
- Lavina (10/5): Kande international hotel - Beautiful hotel, well maintained and helpful staff. Only problem was the staff couldn't speak English well so a little difficult to get things done. Otherwise everything was perfect.
- Verified traveler (6/5): Disappointing booking on hotels.com - I booked a superior room for 2 adults with free but during check-in, the hotel said no breakfast is included and when I showed what is written on my confirmation email, they snapped a photo of that email and said they would fix the situation for me. At night when we returned to the hotel at 10:30pm we dropped by the front desk to confirm that we would have our breakfast the next morning but was told that as a courtesy they could only give us one free breakfast and we would need to pay for the second of which I did not understand at all as my payment of reservation was for two. I was quite mad and told them if they could not provide what is promised they should have let me know earlier and I would not have checked-in the hotel in the first place. I then also wrote to hotels.com and they replied requesting me to send my breakfast bill in JPEG format post check out and they will validate the details and assist me further. The next day after I checked-out from Kande, I emailed the breakfast bill to hotels.com but until now I have not received any reply from them at all. Very disappointing booking with hotels.com and bad experience with Kande. To all considering this hotel, do not trust about the free breakfast.
- Rahul (10/5): Excellent hotel - The hotel was simply great! Great rooms, great service!
- Glenn (10/5): Nice new hotel - Hotel was very good and I recommend. The only issue was getting to the hotel from HKIA. I was told at the gogo shuttle counter that they where not going to the Kande hotel today and they could only drop me off at the silverwood garden hotel... 4 blocks away. Had to negotiate with the driver and pay extra fee even though gogo bus stated they go to this hotel. The only reservation I have to stay at this hotel again is how to get there. After 24 hours of travel it is the last thing you want to deal with.
- Verified traveler (6/5): - Staff need more training. Front desk and restaurant staff are both lack of training.
- Chuck (8/5): Good on the Surface, not as good with the Details. - One of those hotels that isn't as good as it should be. Good location in downtown DG. Nice on the outside. Ok on the inside, but missing a few touches. Booked a room for 2 people, which they admitted, then tried to tell us that we only had 1 breakfast, and tried to charge us 138 RMB for the 2cnd one. Room doesn't have individual amenities. Big, mass quantities, shampoo bottle used by others. Bedspread had a huge stain (don't want to know). B-fast mediocre, and bar is not up to standard. On the plus side, had a very good outdoor pool, and better than average gym. Many "xiaojie's" hanging around, if that's your thing.
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