Homewood Suites Ajax, Ontario, Canada
Location: 600 Beck Crescent, Ajax, Ontario, L1Z 1C9, Ajax, CA
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Discover an inviting retreat at Homewood Suites Ajax, Ontario, Canada, where convenience meets comfort.
Recreational Amenities
Unwind in our indoor pool or maintain your fitness routine in our 24-hour fitness center. With complimentary wireless internet access, you can stay connected while enjoying your leisure time.
Dining & Breakfast
Start your day with a complimentary on-the-go breakfast available weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:00 AM. Savor snacks at our snack bar/deli, ensuring you have everything you need right at your fingertips.
Spacious Suites
Relax in one of our 104 spacious guest rooms, each equipped with kitchens featuring full-sized refrigerators and stovetops, allowing you to cook your favorite meals in the comfort of your suite.
It’s time to make memories, so book your stay at Homewood Suites Ajax today!
Important Information
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Free breakfast
- Fitness facilities
- Express check-out
- Electric car charging station
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Designated smoking area
- Concierge service
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Golfing nearby
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Internet access in public areas - high speed
- Tours/ticket assistance
- Free wired internet
- Wheelchair accessible parking
- Braille or raised signage
- 24-hour business center
- Snack bar/deli
- Miniature golf on site
- Free self parking
- Pool sun loungers
- 24-hour fitness facilities
- Free breakfast to go
- Electric car charging station
- Banquet hall
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
Rooms Available
-
2 Queens 1 King Two Bedroom Two Bathroom Suite
1 King Bed and 2 Queen Beds
Layout - 2 bedrooms, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and mobile key entry; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Braille signage
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar
- Mobile key entry
-
Studio, 1 King Bed, Accessible (Hearing)
1 King Bed
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Grab bar in shower
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Low-height counters/sink
- Shower grab bar
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Mobile key entry
-
Suite, 2 Queen Beds, Accessible, Bathtub
2 Queen Beds
Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and mobile key entry; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height door lock
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Low-height counters/sink
- Shower grab bar
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Mobile key entry
-
Suite, Non Smoking
2 King Beds
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and mobile key entry; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Braille signage
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar
- Mobile key entry
-
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)
1 King Bed
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and mobile key entry; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Low-height view port in door, grab bar near toilet, wheelchair accessible, braille signage, visual fire alarm, roll-in shower, wheelchair-width doorways, wheelchair-accessible bathroom vanity, low-height door lock, low-height counter and sink, raised toilet seat, and doorbell and phone notification
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Sofa bed
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Bathroom grab bars
- Braille signage
- Wheelchair-accessible bathroom vanity
- Lowered peephole/view port in door
- Low-height counters/sink
- Shower grab bar
- Visual fire alarm
- Doorbell/telephone notification
- Wheelchair-width doorways
- Mobile key entry
-
Suite, 2 Queen Beds
2 Queen Beds
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Braille signage
Non-Smoking, pet friendly
Noise-free guestrooms cannot be guaranteed
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Noise-free rooms not guaranteed
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar
- Mobile key entry
-
Studio, 2 Queen Beds, Non Smoking
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone and mobile key entry; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Braille signage
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar
- Visual fire alarm
- Mobile key entry
-
Studio Suite, 1 King Bed
1 King Bed
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Braille signage
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar
- Mobile key entry
-
Suite, 1 King Bed, Non Smoking, Jetted Tub
1 King Bed
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, jetted bathtub
Practical - Free local calls, queen sofa bed, and mobile key entry; free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Braille signage
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Sofa bed
- Daily housekeeping
- Free Local calls
- Jetted bathtub
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar
- Mobile key entry
-
Studio Suite, 1 King Bed
1 King Bed
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, queen sofa bed, and desk; free cribs/infant beds available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Braille signage
Non-Smoking, pet friendly
Noise-free guestrooms cannot be guaranteed
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
-
Suite, 1 King Bed
1 King Bed
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with pay movies
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone and mobile key entry; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Braille signage
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Kitchen
- Interconnected room(s) available
- Alarm clock
- Stovetop
- Daily housekeeping
- Free Local calls
- Separate sitting area
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Braille signage
- Wheelchair-accessible bathroom vanity
- Shower grab bar
- Mobile key entry
Guest Reviews
- Inspiration451960 (4/5): Not so good familly experience a Homewood suite by Hilton Ajax - We were a familly of five with young children , we were there for five nights. We were given a suite right in front of the 401 therefore very noisy . Note:they were ok to change our room after we asked but the very fact we were given this room initially considering we were going to stay at the hotel for five nights is a kind of a lack of respect in my view. In the kitchen there were three plates and forks and knifes. This suite was supposed to lodge 8 persons . During our five nights and 4 days the room was partially cleaned only once , the towels were never changed until we ask. The bed were never done . Each time we had to phone the front desk to ask for new towels, supplements plates etc. The personnal there were quickly responding , but the fact that we had to ask was quite annoying
- 181atas (8/5): Nice hotel in Ajax, Ontario - Nice hotel at a good location. Friendly staff. Rooms need maintenance work, specially in bath room. Spacious suites. Friendly staff
- zoees710 (8/5): Been coming here for years hotel is taking a change for the better.. - I've been coming here every year for the past years, and the hotel has been though changes. I would say the new renovation were very positive and awesome. The TV in the breakfast around now is a really great thing for news and starting the day. Management remember us and we had a good check in after a misunderstanding. Professional and rooms were very clean this time around loved that. Just wished the pool was a little warmer!
- 798nataliew (10/5): Everything you need at a decent price - Easy to access, off the 401. Close to restaurants nearby ( few mins drive 3-5) and was delegated at the room spaciousness and amenities in the room. Very quiet , and pleasantly surprised by the complimentary breakfast . Also appreciated the no tolerance for noise and nonsense with a security guard present . Having to be up early we were glad to have no screaming or running etc in hallways. A few minor things needing attention like the shower screeching sound , uneven shelving, crumbling grout on bathroom floor etc. Overall good value for the money and would return for this price and service .
- 627leannew (6/5): This hotel is only bricks and mortar. Stay elsewhere if you expect friendly service. - Booked an overnight stay for a midweek visit to Thermea Spa situated close by. The hotel is modern and new and clean BUT the staff are some of the most unfriendly, unhelpful I’ve ever experienced. No assistance for early check in, no mention of the hot breakfast the next morning. And weird, the dishwasher was FUL of clean dishes, wet with condensation and a note on the dishwasher all the dishes were clean - it’s like the cleaning staff didn’t bother to empty it and turned it on and left it with all the dishes that should be in the empty cupboards. I was disappointed with the none existent help. Self check in and check out would work well here with robots instead of miserable poorly trained human staff.
- mtmc2018 (10/5): Best place to stay in Ajax - Beautiful newly renovated hotel, close by the highway and many restaurants and shops. Offers a wonderful, complimentary breakfast. Our room was spacious, clean and felt fresh. The staff were all wonderful We were greeted by a lovely lady named Joan at the front desk. Joan was not only helpful and gracious but she upgrade us to a suite! We had a wonderful experience and definitely would choose this property first and foremost.
- mikesJ952WF (10/5): Great value for money - Excellent facilities, quiet, clean and very nice staff. Good location and simply enjoyed our visit. Suites are well laid out, gym has all you need and great laundry facilities.
- sheldonm807 (8/5): A loyal guest - John Thomas, when asked his title, he replied I am a houseperson. Although I appreciate the swiftness and earnestness of John, I do not appreciate the title! In fact the “houseperson” title ought to be considered an opportunity to be reframed. John was very respectful, friendly and great to speak with, he is obviously a hard worker and an asset. The houseperson piece, infers an level of subservience that I don’t like!
- Shannon (10/5): - We stay here whenever in the area. Hotel is clean, pool is fun, and breakfast is always good. Good value for money to get both a bedroom and living space when travelling with littles on different sleep schedules.
- Kirk (8/5): - Not sure about pets but my room was very inviting
- stephencY927ZV (10/5): Great Hotel - Great stay at the Hilton in Ajax. The room was great and breakfast is always a treat. We like the suite but it was a bit light on plates, cups and utensils this time. Full size fridge is amazing. Nice and quiet stay. Pool was awesome for a swim with our granddaughter.
- mariamz2016 (2/5): Beware of bed bugs - hotel claims no infestation - We stayed in room 407 on September 22nd, checking in between 5–6 PM. The next morning, I took an extra blanket from the closet (I was cold during the night), left it on the bed, and went downstairs for breakfast. Our luggage was open on the bed and smaller bags were on the floor since we were getting ready to head out afterward. When we returned from breakfast, I was lying on the bed waiting to use the bathroom when I noticed a live bed bug crawling on the blanket. I immediately called the front desk — they came up quickly, caught the bug in a bag, and the manager called to confirm it was indeed a bed bug. I went straight to shower because I felt so disgusted. The manager offered us another room and took our clothes to be washed, but that was the extent of the help. When I asked for cleaning supplies for our luggage and personal items, all they provided were Lysol wipes. We spent over two hours cleaning and showering, trying to ensure we didn’t carry any bugs, but our luggage was never properly cleaned. Later, the hotel brought in an inspector who said there was “no infestation.” From that moment on, the staff’s attitude completely changed. They treated us as if we were a burden. Our clothes came back wrinkled, and some delicate items weren’t heat treated because they would have been ruined — leaving us even more anxious. The hotel offered no compensation, claiming they had already done enough by moving us and washing our clothes. One front desk staff member was particularly rude and dismissive, clearly unaware of what had happened. The manager — though polite — hinted that a guest must have brought it in, emphasizing that their hotel was “clean.” He even suggested we could have brought it in, noting that no one had stayed in the room the night before. After returning home, I contacted Hilton corporate. First, they gave me the wrong complaint number, and when I followed up, they said the hotel had denied compensation because there was “no infestation.” Since coming home, the stress has continued: • We’ve done multiple loads of laundry and cleaned our car several times. • We couldn’t visit relatives’ homes out of fear of spreading anything. • I had to throw away some clothing, makeup, and my makeup bag. • We spent hours spraying, vacuuming, steaming, and ironing everything. • My purse, diaper bag, and daily items are now sealed in garbage bags and Ziplocks. • The Raid spray made me physically ill from overuse. We paid $579 for three nights, and if the hotel thinks refunding that amount makes up for the stress, anxiety, and financial loss we’ve endured, they couldn’t be more wrong. Every small black spot now sends me into panic — I wake up at night with a flashlight checking for bugs. Even a single skin irritation triggers anxiety and fear that we might have brought something home. The general manager never called us back, which shows how little they care about their guests. Changing our room and washing our clothes isn’t a “favor” — it’s the bare minimum, considering we paid for a clean and safe stay. They couldn’t even offer a $15 bed bug spray to help clean our belongings. The manager claimed they had never received a bed bug complaint before, yet I found a review from four years ago describing the exact same issue — and the hotel responded the same way: “no infestation.” If there’s truly no infestation, then why are there live bed bugs in the rooms? Don’t bother reaching out to Trivago — they don’t respond to emails. And the city health unit won’t take action for bed bugs. Unless someone with more time and resources than us pursues legal action, this hotel will continue to get away with it — despite their legal duty to provide a clean, safe room, which they clearly failed to do. I’m now trying to pursue this through my credit card company, hoping for some positive resolution. But until then, consider yourself warned: avoid this hotel and think twice before trusting Hilton’s standards. FYI: They moved us into room 418 — knowing full well they only gave us Lysol wipes to “clean” our luggage.
- Dennise (10/5): - Amazing hotel. This is the second time I've stayed here. Rooms are clean, a little updating in the bathroom, otherwise, no issues.
- 981SandraW (10/5): Great Hotel with a Fabulous Breakfast and Staff Who Go the Extra Mile - This was my second time staying at this hotel and I've been completely happy on both occasions. Highlights: 1. the rooms are huge and all of them include a small kitchenette. I stayed in two configurations, one with a separate bedroom when I travelled with my partner and on my recent trip solo, I had what would be a 'standard' hotel room, ie. a single room. Both were much larger than the average hotel room; 2. the breakfast is excellent, it's not just a selection of toast and jam or dried cereal - lots of choices both hot and cold. And the coffee is great too; 3. it's quiet - even though it's right off the 401, you'd never know; 4. the staff are super helpful. On this most recent visit I needed early check-in and the front desk person did everything she could to accommodate me. On my first visit I remember having a lovely conversation with one of the staff who worked the breakfast station; 5. amenities like a pool which I used on this recent visit with my grandson and we had a fantastic time. There's also a fitness room and for longer term guests, a laundry. There's a little mini golf set up on the patio too. This is a great hotel and I will definitely be staying there again.
- Gregory (10/5): - Beds were comfortable and the hotel was very quiet.
- lawrenceh517 (10/5): Great staff, rooms, and very quiet. - Here for a procedure over two days. Very friendly and accommodating staff. Wonderful room big and great little kitchen. Is perfect. Will stay again next week and following weeks. Thank you!
- Myrna (10/5): - Very clean and big room
- Renee (8/5): - Parking was safe
- Veronica (10/5): - Extremely impressed with this hotel! Decided to stay here after much research and scouring reviews. Great location about 5 mins away from the GO station which is a direct line to Union Station on the Lakeshore East. Great for baseball games, CN Tower, Ripley's Aquarium and more. Love the free parking which is sometimes hard to come by in the GTA. Room: We had a two queen one bedroom suite and it has PLENTY of space. We were pleasantly surprised with the size of the bedroom itself. There is a full fridge with top freezer, dishwasher, toaster, microwave, sink and cooktop. There was a TV in the living room and TV in the bedroom. The pullout couch was really decent quality and pretty comfortable for being a pullout! We've stayed in other hotels of the same kind of format with a completely unusable pullout couch. Breakfast: was phenomenal for an included breakfast. We had very low expectations to be honest. Waffles are WAY better than chains in Orlando than we've come across before that the kids were so sick of. They even had fresh blueberries to top them along with real whipped cream, sauces, chocolate chips, etc. They even had dairy free chia seed pudding, overnight oats, carnitas with all the fixings, cereals, yogurts, and more and the staff there were very warm and friendly. The area to enjoy breakfast in was also a beautiful and comfortable space. This made it a great value. Amenities: Pool and exercise room were great. Pool had great hours as well.
- Audrey (8/5): - Happy to have stayed. Will return
- gilliank702 (10/5): Honeymoon Trip! - We went for our Honeymoon trip to see a couple of Blue Jays games and this hotel was amazing! From check in to check out we couldnt have been more pleased. Rahul Arora and his team went over and above to make our stay special - we had a king suite with a kitchen and sitting area, and the creation left on our bed was so fun!!! Everyone we encountered over two days were pleasant and genuinely interested in our activities of the day. (Even though our team lost 2 games, they were happy to listen!) Extremely clean, great pool, and outdoor space, and top notch experience!! Thank you Homewood Suites Ajax!!!
- Sherpa68578913092 (2/5): Terrible customer service. - We stayed at the Homewood Suites in Ajax, Ontario last weekend, and it was the worst customer service I’ve ever experienced at a Hilton property. When we checked in, the hotel seemed nice and staff were polite. But our room’s toilet was not working properly. We told the front desk before leaving for dinner, and they assured us it would be fixed. Hours later, it still wasn’t. Maintenance was “gone for the night,” so they sent someone unqualified who left toilet water and dirty footprints in the bathroom and claimed it was fixed. It wasn’t. Around 11 PM, the manager came up and insisted all Hilton toilets flush like that—yet the lobby toilet worked perfectly. We were told there were no other rooms available and basically had to live without a working toilet for the night, relying on the lobby bathroom. The next morning I asked for a refund. They said the manager wasn’t available until later, then finally offered only 5,000 points for a 40,000-point room. After following up days later, they increased it to 20,000 points. Better than nothing, but still not a fair resolution considering we paid for a room without a usable toilet and had to deal with the inconvenience. Bottom line: we paid for a room without a working toilet, were dismissed by staff, and received poor compensation. Unacceptable for any hotel, let alone Hilton. I would not recommend anyone stay here.
- Delphin (10/5): - The customer service was excellent, and the room was clean at all times.
- Azzam (8/5): - Wonderful
- valerie (10/5): - Super hotel! Le personnels étaient souriants et serviables! Les déjeuners sont vraiment bons.
- Glen (10/5): - Easy check in, nice rooms
- sarfraza269 (10/5): Clean - Amazing hotel very clean facility. Recently renovated. Friendly staff The room service was outstanding. Definitely recommend for staying
- Heather (10/5): - Favourite place to stay in the area
- David (10/5): - Always a great stay. Quiet friendly great food and excellent meals!
- Craig (10/5): - Always great
- Coastal57927826512 (4/5): Accessible - Lacking - Pre-booked an accessible room for my mobility challenged wife (transport chair) ... Room was on the 6th floor (top) more than half way down the corridor, inexcusable distance to push/walk. The room itself did not have any means (simple as a stopper) to hold the door open for the transport chair to enter and had to fight over the raised threshold barrier, bed was to high/soft for her & no step stools or access equipment was available.
- Mark (10/5): - Updated, clean, good pool and putting green
- terry (10/5): - Easy access to the 401. Helpful and friendly reception staff. Room was clean.
- Charles (8/5): - Breakfast was nice, with variety and quality
- sam (10/5): - The place is nice, hotel is very organized and room is clean . Very big parking yard.
- Christine (10/5): - This property is about a 3 minute drive from the highway
- Amelia (10/5): - Nice, clean hotel. Suites are great for staying with kids and they also loved the pool!
- Abdul Rahim Mohammed (8/5): - Cleaning was not done properly.
- Shyamdas (10/5): - Was good in every aspect
- Erin (6/5): - Excellent breakfast, comfortable rooms. The suite kitchen was very poorly equipped, lacking basics like a kettle, sufficient cutlery for 4, dish soap, and a plug for the sink. A small fry pan, dish cloths and towels, a couple sharp knives would be great additions, too. Otherwise it is unsuitable for long stays.
- danielle (8/5): - We were travelling with our small dog, it was nice she was welcome in the hotel
- Abivaad (10/5): - Very pleasant no hassle stay. Quite , neat. No complaints.
- Nathaniel (10/5): - The property is located next to a loud and busy highway which can be heard from the guest rooms, it didn’t bother us but did bother the dog traveling with us. otherwise the stay was terrific!
- phill (10/5): - Great stay and property.
- Paul (2/5): - Brutal
- Kara (8/5): - Pretty fast and easy check in
- Mohammad (10/5): - Nice property
- Lucas (10/5): - Very friendly staff, easy check in, kids really enjoyed the putting green as well
- Anna (10/5): - Good
- Karim (8/5): - Hôtel propre proche de plusieurs attractions à Ajax de 10 à 20 minutes en voiture, personnel sympa, petit déjeuner acceptable, très bien pour les familles la grandeur de la suite était correcte, la piscine est petite, mais ça fait l’affaire. Je recommande cet hôtel.
- annhS3566JU (2/5): Very poor experience - I’d rate this a zero if I could. I made a reservation the day before we wanted to go and received confirmation by email. When we arrived at the hotel, we were told the hotel was full and they did not have record of our reservation. We provided them with the confirmation number, so they could locate our reservation. We were told it was a “glitch” in their system and there was no room for us. The front manager did find us alternate arrangements at a different hotel but it was more money and further away from where we wanted you to be. We felt we should be compensated in some way, all he offered was a discount for future use.
- Patience Bonheur (8/5): - Proximité sur l'autoroute
- Nelson (10/5): - nice room and frieindly staff
- 55asmal (4/5): Expect the Unexpected - On the positive side, hotel was clean. Unfortunately I can't say my stay was enjoyable. First, the internet was down for check in, then elevators were out with no time estimate from the front desk to when it would be back up...forgot to mention that we had to walk up six flights to our room and we're SENIORS with medical issues. Breakfast was subpar.
- m (10/5): - good
- kim (8/5): - Beds were comfortable. Roomy was clean. Felt dark and gloomy.
- clive (10/5): - Location
- Leith (8/5): - It was an okay place to stay.
- nancy (10/5): - Breakfast was great with lots of options!! Front desk people were so friendly and accommodating! I will definitely return to this location.
- Quilla (6/5): - It was a little disappointing, the first part of our state. There was a lot of conventions for lacrosse, and those people were very disrespectful. They didn’t separate the convention people from the other residence in the hotel. This caused a lot of noise at very late hours that kept up my children and that was a general nuisance. We actually had to move rooms because we had to complain so much about the noise. They were even rude and disrespectful to the staff of the hotel, and the police had to be threatened if the noise didn’t go down because one night there was over 15 complaints about the running around playing tag in the gym, not listening to the rules of where they could be due to their age and things like this. Also, there is a racist comment from one of the convention children.
- Donna (10/5): - The staff were amazing when we checked in. They offered us food from the evening social even though we were late. The room was spacious and breakfast was good. Great for families.
- Peter (10/5): - Haven’t had breakfast but it’s usually pretty good and lots of options and food.
- Stephen (10/5): - Spacious and comfortable
- Jennifer (10/5): - Really appreciated the free upgraded room!
- Verified traveler (10/5): - Very good but close to highway
- Ritche (10/5): - Good for family!
- Pamela (10/5): - Great hotel
- TIM (10/5): - Very clean
- Daniel (8/5): - Chargement électrique non fonctionnel
- Janice (10/5): - The continental breakfast was a bit busy, but the rooms were so spacious. Staff were super friendly. Nest bang for the buck.
- Umar (10/5): - Great experience
- Verified traveler (10/5): - Great
- Owen (10/5): - What was to be expected from homewood suits
- Laydee Fatima (10/5): - Awesome place
- Jeffrey (8/5): - Very nice rooms and friendly staff. Good choices at breakfast but some hot options were not very warm
- 198anabellem (8/5): Great Customer Service - Overall it was a great experience and attendant Joan was very kind to us. Nice gym and pool, however when we went to swim one attendant came and started cleaning on the area where we put our stuff and room smelled chemical after that we decided to just leave. The next day when I visited the pool there was still dirt from the previous days on the floor.
- Florencio (10/5): - This place is near the highway but far from DT Ajax. If you love walking, Costco, Walmart, and other major stores are just blocks away. Driving is even easier. Aside from that there is nothing to see (tourist sights) nearby. Good thing the highway is again just few minutes away.
- Margaret (8/5): - .
- Jorge (10/5): - Good hotel
- clive (10/5): - all was perfect
- Stacey (4/5): - Very noisy hotel. You can hear flushing of toilets above and beside the room as if you were in the same room. Little to no sound proofing between rooms. Highway noise is very loud also! Staff is very unhelpful. They do not listen to your requests for additional supplies and when you bring to light issues, they do not address them appropriately. No management on site to deal with issues. Also, a ton of hidden fees!!! When you question the fees, the staff provide inaccurate information and send you running in circles. Issues with internet. Initially told at the desk that’s only 3 devices per room, then throughout the conversation, the device count changed to 4,5,6 devices. Also told if any troubles with devices, we would have to bring all devices to the front desk to aide with connectivity. Huge delays in checking in. Staff even said ‘shhh’ to us when we asked a question at the front desk. Super rude. Self check out at the front desk would be more helpful than the two staff you had on during our check in time. Pool was small considering the room cost and size of the hotel. As for cleanliness, the kitchen table was dirty upon arrival as well as the showers. All in all, LOTS of improvements need to be made on all levels at this hotel before we’d ever visit again!
- patrickkF2995RJ (2/5): Not safe to park your vehicle at the hotel - My family has stayed at this hotel several times with no issues, but this time was different. Our car was stolen from their parking lot. While the hotel and staff are in no way responsible for the theft, unless it was an inside job, the hotel parking lot is obliviously not safe for your vehicle. Aside from the theft, I was disappointed that no one from management or staff reached out to offer any assistance. Last I heard was that the police were waiting on security camera video from the hotel 24 hours after the theft. Next time traveling to the area, I will attempt to find a hotel with a secured parking area.
- Andreas (6/5): - Clean
- Thivyanathan (10/5): - The stay was very comfortable and breakfast was very kids friendly.
- Carlos (10/5): - Very easy check in/out The room and public areas were super clean Friendly staff
- Maggie (2/5): - horrible!!!! Never stay here you will Waste your money and be blatantly disappointed
- Vanessa (10/5): - The hotel was clean and the staff were pleasant.
- Nawaf (10/5): - great breakfast and the room is spacious
- Vaughan (8/5): - Room was clean and comfortable. Hotel was by the highway. Not really a complaint but an observation. Overall was a nice place.
- Patricia (8/5): - I found that the bathroom was very small in room 412. But nice stay always
- Jenny (8/5): - The rooms and hotel in general are wonderful…the renovations that were done were sorely needed. The pool had a lot of swimmers and it was dirty…hair floating in it, dirty towels laying around and the water was murky. It needed attention. I really wonder if the chemicals in the pool were ok. Breakfast buffet is always a delight ! What we didn’t like were the young adults/children running around the halls , knocking on doors, shrieking at various times during the night. Certainly didn’t appreciate the disturbed sleep…why are the parent / supervisors allowing the lacrosse team to run wild in a hotel!!! I think they were too busy drinking on the patio. Anyways, the behaviour of these children was atrocious …I had to call the front desk after 11:30 pm about this situation and I know other occupants did the same.
- Trevor (2/5): - Upon checking into the hotel everything was great. When I woke up the next morning and went to go about my day I discovered that someone tried to steal my truck from the parking lot. I no longer felt safe on the property. The hotel makes an effort for you to feel safe when you're within their 4 walls but outside the building on their property then do not. There are security cameras but that's not doing enough.
- Blair (10/5): - Very good stay overall.
- Adedamola (10/5): - It was a nice time. Would have been better with a bath tub though.
- Alexander (10/5): - Easy checkin and checkout. Unfortunately check-in was at 3 pm - bit - kinda of late when you have to get to a wedding
- Edwin (8/5): - It’s very comfortable
- James D (8/5): - Clean and quiet. Everything worked in the room
- Shawn (8/5): - Was a nice stay, pool was small but clean. Good value for the stay. Friendly staff.
- Jennifer (10/5): - Staff were excellent, eager to please and quickly revolved any issues
- Temitope Rachael (10/5): - The room was very spacious, clean and cozy
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