Popular Hotel & Spa

Location: #12 Old Market, Sivutha Blvd, Vihear Chen Vilage, Siem Reap, 17252, Siem Reap, KH

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - Anytime

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Luggage storage
• Designated smoking area
• Concierge service
• Wheelchair accessible
• ATM/banking
• Bicycle rentals nearby
• Television in common areas
• Library
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Porter/bellhop
• Pool umbrellas
• Tours/ticket assistance
• Snack bar/deli
• Computer station
• Free airport transportation - pickup
• Pool sun loungers
• Ziplining nearby

Rooms Available

• Standard Double Room

  1 King Bed

  323 sq feet

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 24-inch Smart TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Turndown service
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Pillow menu
  • No rollaway/extra beds
  • Bedsheets provided
  • Smart TV

• Standard Twin Room

  2 Large Twin Beds

  323 sq feet

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 24-inch Smart TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Turndown service
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Pillow menu
  • No rollaway/extra beds
  • Bedsheets provided
  • Smart TV

• Triple Room 3 Adults

  3 Large Twin Beds

  431 sq feet

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 24-inch Smart TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Laptop-compatible safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Turndown service
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Pillow menu
  • No rollaway/extra beds
  • Bedsheets provided
  • Smart TV

• Deluxe with Bathtub

  1 King Bed

  431 sq feet

  
  

  Layout - Bedroom

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 24-inch Smart TV with premium channels

  Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Laptop-compatible safe, desk, and phone

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Turndown service
  • Blackout drapes/curtains
  • In-room massage available
  • Free WiFi
  • Pillow menu
  • No rollaway/extra beds
  • Bedsheets provided
  • Smart TV

Guest Reviews

• Andres (10/5): - Stairs to get to the room was difficult to use, the room had many flyes.
• YOSHINARI (2/5): 最悪・最低のホテル - 朝食付きプランのはずが、付いてない。 サニタリーも歯ブラシだけ。 部屋は、ゴキブリの死骸だらけ。 予約のプラント全然違う。最低のホテルです
• Kul (8/5): - The location is separate yet very short walk to the noisy Pub Street and several restaurants. Staff is polite. The common areas felt stuffy during this (March) season. Position of bed is the other side, away from Aircon so the cooling in room was not effective. Recommended to stay!
• MR L H (8/5): Great location and staff - Hotel well located but not in noisy location. Tuk tuk driver Mr Teavy was very friendly and helpful. Reception staff were very helfpul and accommodating. Good food in restaurant. Pool was great and had good shade from sun. Room downstairs was cool. Some dirt swept under bed but apart from that clean.Shower could be upgraded. I would definitely stay there again.
• Karolína (10/5): Ujde to ale jinak fajn - Myslím si že na takto hodnoceny hotel by měli být sluzby i vybavení lepší. Moc fajn byla sleva do restaurace.
• Verified traveler (10/5): - Excellent location, excellent breakfast choice, very pleasant and helpful staff. We have spent 5 days there and loved every minute of staying there
• Daniel (10/5): - The staff, frankly speaking, were super nice. They made my trip a memorable one. The pool was also nice. Breakfast was great. The rice noodle soup was savory. I loved it. Would be back again. Cheers.
• Daniel (6/5): Things have changed here..not same same as last t - I booked a room at The Popular Hotel & Spa one year ago. I had a very pleasant stay here 02/2019 and I loved the staff, location, pool & room. This current stay....I loved the staff, although not as friendly as one year ago, where they kindly greeted me each time I returned from going outside. This was not done as frequently this time. Cold towels were given last year....none so far and it’s day 3. Re: the room this time, it was very nice with the cold AC and the comfy big king bed, abundant English Channel TV and the refrigerator, however, there is a window in the room near the balcony door that has no blind at all. Hence the morning sun at 6am comes shinning through unabated. Not good for someone that likes a pitch black room. The front desk informed me that the owner was aware of the issue, and would take care of it at the end of the month, well after my stay here:-( The man they sent up to check it out only hung 1 of the bathrobes on the open window:-( A black piece of cardboard would have sufficed. And to top it off, this morning at the pool breakfast area, there were 3 guys sleeping fully clothed at the pool. They apparently were waiting for their rooms, but with limited recliners and just a bad look, it was disappointing that the hotel staff allowed unpaid guests, as they were not paying guests until after getting their room, to sleep by the pool using recliners for current paying customers. And it was a bit disturbing that the 3 guys would think that that was “okay”.
• Verified traveler (4/5): - 部屋が道路脇の2階でうるさかった。部屋のベランダ窓のカギがかからなかった。気づいたのが3泊目の夜でそのまま言わずに帰りましたが。 パスポートのコピーを取った後返すの忘れてたり、チェックイン時にクレジットカードで料金を払ったが、チェックアウト時にも要求されたり、もちろん払ったと主張し確認してくれましたが、ちょっと脆弱な感じは否めないです。 プールサイドの朝食はメニューも多く気分も良かったです。
• Bernadeth (6/5): - It was fair.. there was a lot of mosquitoes inside the room. The guy in the reception was not very helpful and it takes times for us to check in
• Erol Emre (10/5): Good staff, good location, good breakfast. - Staff is very polite and helpful. Breakfast was nice. Check-in process was smooth and quick. The hotel need a little maintenance, such as squeaky bathroom and room doors. You can hear other guests doors too, especially very early hours, 5am for Wat Angkor sunrise. Little oil on doors would take care of problem. Location is right in center. Hotel tuk tuk driver, a little older man, very polite and ride carefully. We hire him for our transportation. Overall, it was good stay.
• Charlotte (6/5): Almost a nice hotel, clueless staff - My dad described it best when he said it felt like the hotel's staff must have quit en mass a week or two ago and the handful of people left had no idea how to run the hotel. The pool was lovely... but they had no towels the first day we were there. They ran out of coffee cups and plates at the free breakfast. Room service was a failed linguistic exercise. I had to check out early due to an emergency and the front desk girl's English was too limited to separate the two rooms' bookings, so I just gave up and we paid for two nights I wasn't even there.
• Verified traveler (10/5): - Good breakfast, good location to city center, good bathroom with rain showering. Very comfort sleepy pillows and bed. Good taste of meals at hotel restaurant with reasonable price. Free airport pickup if you have prebooking.
• Haytham (10/5): Great hotel, nice location, fantastic staff!! - Lovely hotel and great value for the money!
• Daryl (8/5): - Good location. Near to Pub Street (the main tourist area). As well as the night market and street food stalls.
• Jennifer (8/5): Good Value for Money and Location - Hotel is well located, but not too close to Pub Street And markets and was very quiet (we had room facing building next door). Breakfast was good (hot food to order), staff pleasant and helpful and spoke English. There is a nice pool and drinks prices are same as most cafes. Room was a good size with roomy en-suite, air conditioning and really good wifi (best I’ve had in any hotel). Would recommend as very good value for money.
• Ludmilla (10/5): - Love this adorable hotel! I felt like I was in a Pinterest picture! Staff is incredibly nice and helpful. Room is comfortable and well equipped. Pool was great. We didn't hear the road outside at all. Heads up: no elevators! We are nice and young so our room on the 4th floor wasn't a problem. Also, don't leave your bathroom window open, we got a lot of mosquitos on our last night cause we forgot
• Erik (10/5): Very good hotel - We were 3 persons and got free pickup from bus station to hotel it was weird to ride with tuk-tuk for 3 with all the luggage but it's free and it was funny :) Breakfast was good but they could have more options if you are not very picky then it will be good for you. Water in pool was cold again for some this is good not for me but this is not what I included in my overall grade it's just a bonus to have pool. Room was clean towels and bed sheets too except of the floor which needs some scrubbing I guess when you are walking with socks and look you see how dirty socks are. But this was the only thing I noticed.
• Michael (6/5): od stay - Hotel was basic and service was okay. Cambodian standards seem to be a bit different than other countries like Thailand etc. Overall the stay was satisfactory but smalldetails were missing but still a nice pleasant stay.
• Verified traveler (10/5): An excellent hotel, really enjoyed our stay - This hotel is fantastic with very friendly staff. The service was excellent and arranged for a birthday cake and balloons for my friend as it was his birthday. They offer a free pickup service in hope thst the taxi driver gets some work. His prices were competitive and therefore we chose him over Grab. If there was anything that I would want improving, it would be the breakfast. Not a lot of option for vegetarians.
• Verified traveler (8/5): - This hotel was nearby Pub Street and other areas of interest. The street was a bit of a construction mess but the hotel was nice. Breakfast was delicious and they arranged airport pick up.
• Shirley (8/5): - This hotel is conveniently situated near the old market night market and street food vendors . Lots of tourist agencies nearby to book adventure tours, temple tours and for currency exchange. Staff was accommodating and friendly, especially Savin who had helped us extend the check-out time for an extra 2 hours for one of the rooms we had booked , so we could come back to shower and freshen up after the Quan bike adventure before our flight in the evening. She also helped my friend to switch to a new room when their ac wasn't working in the previous room. Ask for their Tuktuk driver Mr. TV (not correct spelling). He was great as well. Will definitely come back again!
• Verified traveler (10/5): - Excellent service, the friendliest staff, perfectly located! This hotel was amazing! We had such a good experience and we were so conveniently located in downtown. Close enough to walk to everything within a couple of minutes, but not right in the middle of all the noise. Spa massage was great! Breakfast was very good. Had a great stay and would highly recommend this hotel!
• Verified traveler (8/5): - Hotel is located within walking distance to city center and near good restaurants/bars/shopping. Our room on the first floor did not face the street and therefore was quiet. The staff was super friendly and accommodating. The breakfast offerings were pretty extensive and good service. The streets around hotel are in severe disrepair but it seems like the city is working on a repair project. We had a very pleasant stay. I would recommend this hotel, just come with an open mind to positively deal with the chaotic city environment.
• Verified traveler (6/5): Unlucky! - bed bugs, safety box issues - unlucky with my room I guess.
• Cheryl (8/5): wonderful adventure - The staff was very helpful setting up excursions and someone to drive us. The hotel was a close walk to Old Market and Pub Street. But often the streets were small dirt alleys and difficult to find a certain shop or destination. We had a great stay and lots of wonderful adventures.
• Verified traveler (10/5): - Excellent service, very friendly staff, clean rooms and nice restaurant and bar.stay here again.
• Verified traveler (10/5): - Staff was so kind and helpful!! Room was clean and shower was amazing
• Verified traveler (8/5): - The location was amazing, with only a short walk to main parts of Siem Reap including Pub Street and the Night Market. The staff were always very accommodating but it was sometimes a little difficult to get a request due to the language barrier. Amenities were pretty good overall, pool was nice and clean but a bit small for the number of guests, rooms were a decent size but very basic.
• Jeff (8/5): Exploring Angkor Wat - Good stay , friendly staff , nice breakfast, pool. I was not real pleased with the soap or shampoo the hotel provided. But I would stay again . TokTok driver picked me up at 7am and off to explore Angkor Wat Temples....😁
• Verified traveler (6/5): - Very friendly and polite staff at the hotel, nice selection for breakfast, nice pool and surrounding area to relax, great location for walking to Pub street in Siem Reap for many restaurants and bars. Room had basic decor and was not finished (not all of bathroom was tiled) and very hard bed to sleep on. Surrounding area of hotel is a bit dirty with rubbish.
• Verified traveler (10/5): - Nice hotel in a very convenient location. Easy to walk to pub street and the markets. However, it was very noisy due to the water festival. Staff is friendly and helpful. Breakfast was good and there were many choices.
• Verified traveler (6/5): - Pros: Great breakfast. Hotel clean. Walking distance to night market and pub street where you can find delicious, inexpensive street food. Female staff at front desk and dinning room were very respectful and friendly. They made us feel welcome. Cold drink and snack offered at check in was a nice touch. Twin beds were comfortable. Cons: afternoon/evening male front desk staff both were not very friendly when we checked in and other times. Never offered us the cold towel many reviewers talked about. Hard to get a good night sleep due to too much street noisy. Not enough hooks to hang 3 towels in bathroom for 3 people.
• Verified traveler (6/5): - Hotel was pretty decent. Stayed here for 2 nights. Overall it wasn't bad and it's good for the price. Rooms are clean and the staff is quite friendly. Location is very good - very central, near pub street and walking distance to shops, malls and attractions in city center. Hotel pick up is also a very nice touch. It's in a remorque so it was a very fun and local experience.
• Verified traveler (4/5): This is not a 4 star hotel. (3 at max) - The star rating system must be different between Phnom Penh and Siem Reap. Popular Hotel & Spa in Siem Reap was not a 4 star hotel. I could hear everything between the walls and outside my door. Bathroom was flooding every time I took a shower. One of the receptionist was not very helpful at all. For example, I booked a massage and was told that he will ring my room in 30 minutes to come down. I waited 1 hour and no one rang me, so I rang, which he replied, "Oh yeah, you can come down" He didn't even apologise. I felt like cancelling the session but I still went down to do the massage to be polite. However there were two masseuse waiting for me because the same receptionist told them that I booked 2 for two people. (I was travelling alone). I don't know whether he just did not pay any attention or just not good at his job. About 4.30am, I went down to the lobby area to participate in a sunrise Angkor Wat tour. There were 3 male staff members who were sleeping on each of the only three sofas in the lobby. I have stayed at many hotels and I have never seen this. It certainly did not look professional. I would not go back to this hotel and it should not be rated as a 4 star hotel. The only good thing about this hotel was that it was a 6 min walk to the Pub Street. (There are plenty of other hotels with similar price within that distance)
• Stephen (10/5): - Excellent customer service. The front desk prepared packed breakfast for our early tours to Angkor Wat, that was really helpful and appreciated. Room was spacious and clean. Overall really enjoyed our stay.
• Verified traveler (10/5): - the Popular Hotel made my partner's & my holiday to Siem Reap extra special as it was so comfortable with such helpful courteous staff who made us feel so welcome & helped with trip-organising. We really looked forward to breakfast where there was a huge choice - fresh fruits, pastries, cereals and a range of different cooked breakfasts. There was a very clean pool outside the bar/restaurant perfect for cooling down in after sightseeing. We chose the Popular Hotel due to it' location, just a 10 minute walk to the main centre of Siem Reap and because it was very reasonably priced. Thank you Popular Hotel for a wonderful holiday, I would love to stay again one day and would thoroughly recommend to anybody wanting a comfortable stay in Siem Reap.
• Giovanni (8/5): - Nice place
• Manatsawin (8/5): Good Value For Money - This Hotel is near the centre and is good value for money. The room was a bit on the small side but was okay. It was clean and had the basics. Unfortunately our room was on the ground floor and opening the window we were able to touch the wall next to us, this was also a passage way so we needed to keep the curtains closed at all times for privacy. I presume a room on a higher floor would be better, although I never saw a lift either. There is a small pool area beside the breakfast area, which was freshly cooked with a small buffet. The hotel arranged a tuk-tuk to pick us up at the airport, and we used the guy the following day to take us to Angkor Wat - there was no rip off and I’d recommend if that is your main purpose and have nothing else arranged.
• Verified traveler (8/5): - Nice hotel
• Verified traveler (8/5): - This was a good hotel with friendly staff who made a wonderful effort to help even though most didnt speak good English. It is a small hotel though, no full time spa staff so you have to make arrangements a bit in advance so someone will come to do the service and it is well located close to the market. The floor in my room was a bit dusty and there is no lift/ elevator.
• Jayne (10/5): Fab hotel - Beautiful hotel very friendly staff great spa only slight grip was room was on 4th floor no lift, and as a mature lady not ideal but I survived and would certainly recommend and would return if in area again
• Verified traveler (8/5): - Near the market. It is very convenient.
• Kenneth (10/5): - Good place no disappointments
• Verified traveler (10/5): - hotel staffs were very friendly and helpful to all our enquiries
• Verified traveler (10/5): - I enjoyed my stay very much.Staff very friendly.Room was comfortable and clean.I will stay here again when I return next year.
• Patrick (8/5): - Firstly the room I booked did not have 32 inch tv and no fan in room like it says , but was quickly rectified the staff are very attentive to yr needs , nothing was to much , when having breakfast I noticed there were to many flies going on food so I couldn’t eat , but I suggested they cover food or get a fan to stop flies , this was rectified the next day. So overall a pleasant stay in the end.
• Verified traveler (10/5): - The Best staff in the world. Truly! Very accommodating, excellent service. They go out of their way to please everyone. Amazing small boutique style hotel, it’s kinda personal touch service. Walk to Pub Street, 2 blocks away, convenience is the key. The weather is sooo hot, we trek to Pub Street 4 times a day, after swimming in the pool every so often a day. Lovely, indeed.
• Verified traveler (8/5): - The staff were very friendly. Hotel was located in a convenient area close to Pub Street.
• ANDREW (10/5): - Great location downtown w a lovely pool and buffet
• brendan (8/5): Angkor wat tour - Our room was on top floor so was really warm as the roof was a open area to eat sunbathe etc so the ground heated up all day and the heat went through to our room but staff were great and supplied extra fan brilliant friendly staff and breakfast not bad
• LeonoraandJohn (10/5): - The staff were wonderful, they made you feel so welcome and went out of there way to help with travel, the food was excellent and the pool area was a great bonus.There was a wonderful young waiter he was only 19 and he was so helpfull and would love to practise his English with you, i can not remember his name but we will never forget him.
• Kevin (10/5): Outstanding value - Helpful staff and excellent location. Would definitely stay there again.
• Verified traveler (10/5): - Staff very friendly. Restaurant food was excellent including complimentary breakfast. Everything first-rate!! Highly recommended
• Verified traveler (10/5): Amazing Staff & Lovely Hotel - We absolutely loved our stay at the Popular Hotel & Spa! From the moment we arrived to the morning that we left, the staff did their absolute best to make us feel welcomed. The location couldn't be better, with Pub Street and the Night Market about five minutes' walk away. The room was spotless, the breakfast was delicious, and the pool was clean and a perfect place to relax. I can't recommend this hotel enough!
• Mary (10/5): Great value if you want to stay in the center. - I had a couple of nights on my own in Siem Reap before meeting up with a group, and this hotel was a good choice for me. Comfortable, great staff, nice pool and restaurant next to pool. The included breakfsst was very good. The hotel was located very near shopping and restaurants. I appreciated the airport pickup. The windows in my room were open when I arrived though, which let in mosquitos. I'm not sure why they had done that.
• Naoko (10/5): - The staff was very friendly and helpful.
• Verified traveler (10/5): - Great property, good location, cleaning staff could do a better job in the rooms and walls, but overall very good choice.
• Krysta (10/5): Hospitable boutique hotel - We had an incredible time and this lovely little hotel. We stayed at one of the bigger hotels for part of the time in Siem Reap, but we felt that it lacked the warmth, hospitality and charm the Popular Hotel and Spa offers. The pool area is lovey, Biedermeier breakfast has a range of Cambodian and western foods, large drag fruit selection. The rooms were very clean. The rooftop area was nice in the morning and at night they serve drinks, lovely to have a cocktail there before going out for dinner. Very well located, only a few minutes walk to pub street. We used the hotel tuk tuk driver for Siem repanat sunrise, Mr, Teavy, he dead very knowledgeable about the ruins and offered a very reasonable rate for the day. Assisted us with buying tickets and is so sweet. All of the staff as the hotel is amazing.
• Daniel (10/5): Highly Satisfied - I booked this hotel for Valentine’s Day and stayed initially for 5 nights but I enjoyed the hotel and their friendly staff so much that I booked 3 more nights. It is perfectly located near everything, The staff are very attentive An day are well trained in hospitality. I would highly recommend this hotel to anyone looking for a comfortable friendly hotel. The breakfast buffet hits the spot every morning and the salt water pool is delightful.
• Gregory (8/5): Great Location - The hotel is quite well located as it is very near the night market, restaurants and a few blocks from pub street. The hotel has a very nice and popular pool and pretty good breakfast. The staff were pretty helpful and very polite. Our room did have some maintenance issues such as a door that didn't latch properly and the air conditioner only worked after regular repairs by staff and myself.
• Verified traveler (10/5): - Newly renovated, clean room, convenience locaton and friendly staff.
• LNA (10/5): - The staff is extremely helpful and friendly. Location is excellent.
• Verified traveler (8/5): - Nice salt water pool and area for relaxing. Updated and clean rooms, beds decent. Watch what room you get, first floor can be noisy, also we had a window but it just looked into a wall, bathroom lighting was quite dark.
• T (8/5): - Great location and extremely helpful and welcoming staff who went out of their way to ensure you had a comfortable stay. Clean and contemporary surroundings. Some room for improvement however as our toilet seat was broken and bathroom and room didn't have any hooks to hang clothes/towels. Rooms could have also benefitted from more storage/table space. But overall, a comfortable and enjoyable stay.
• Nancy (10/5): Excellent stay in every way! - Excellent stay in every way!
• alan (8/5): Nice hotel - Nice hotel near shops, restaurants, markets, laundry and river wih good breakfast and nice pool. Extremely nice staff. Would stay again. Room was clean and comfortabe
• Verified traveler (10/5): - Great clean property with an excellent location. Property is about a 5 minute walk from the core of Siem Reap. It's not a resort but it has great bang for your buck and the breakfast in the morning has a ton of options and variety. Staff were incredibly friendly and helpful - I forgot my phone in a taxi and they helped me to get it back. We booked our tours through the hotel and the drivers were all excellent - I'd suggest booking through the hotel vs the on the street locations.
• Steve Clark (10/5): Awesome staff, great place, great location. - Everything that you've read in the reviews about the awesome customer service at the this hotel is totally true. With every interaction I had with the staff, I felt that I was getting the personal service of a five-star exclusive resort. They made us feel special, from arrival to departure. The place is new and modern, apparently a re-do of a former hotel. It's a minute walk away from the most popular areas for tourists in Siem Reap (i.e. not smack dab in the middle of the chaos). I know where I will stay on my next visit to Siem Reap.
• Rosalind (8/5): Just the right place in Siem Reap - Great location, close to the river and the Pub Street area. NIce bath tub! Nice pool!
• Verified traveler (10/5): - Nice hotel in CBD close to everything. Good breakfast provided. Wifi connection was great without any interruptions
• Verified traveler (8/5): - Excellent location with very friendly staff- front office manager in particular had great english and was very helpful. Great breakfast. Good aircon and comfy bed.
• MA FELIZ (10/5): Newly Renovated. Excellent staff. Good location. - I am very hard to please and would fuss about the smallest things. But this hotel’s staff would do just about anything to make sure you are okay during your stay. Excellent location being walking distance to pub street and the old market. Newly renovated so ignore the old reviews regarding the room water pressure etc. I loved the strong rai shower in their bathroom. If you are particular about bedsheet thread count, you can tell them beforehand that you are not comfortable sleeping on rough sheets. They will change them for you.
• Michaela (10/5): Great new small hotel with very friendly staff - The young staff was so friendly and always helpful in all related matters. I can really recommand it!
• Verified traveler (10/5): - Very friendly accomadating staff. Simple and clean hotel.

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