Hotel Royal Garden

Location: Juhu Tara Road, Mumbai, Maharashtra, 400049, Mumbai, IN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 10:30 PM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Meeting rooms
• Free WiFi
• 24-hour front desk
• Luggage storage
• Designated smoking area
• Concierge service
• Elevator
• Free breakfast
• Safe-deposit box at front desk
• Free newspapers in lobby
• Limo or town car service available
• Meeting rooms
• Tours/ticket assistance
• Wheelchair accessible parking
• Parking (limited spaces)
• Free self parking
• Free valet parking
• Rooftop terrace
• Airport transportation - pickup (surcharge)
• Banquet hall
• Wheelchair-accessible van parking

Rooms Available

• Superior Room

  1 Double Bed OR 2 Twin Beds

  183-sq-foot room with city views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Pillowtop bed, premium bedding, and bed sheets

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Phone, safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Free WiFi
  • Pillowtop mattress
  • Free cribs/infant beds
  • Smoking
  • Bedsheets provided

• Suite

  1 Double Bed

  301-sq-foot individually decorated room with city and partial ocean views

  
  

  Layout - Bedroom, living room, and sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - 29-inch LCD TV with premium channels

  Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

  Sleep - Pillowtop bed, premium bedding, and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Phone, single sofa bed, and safe; rollaway beds (surcharge) and cribs (free) available on request

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Sofa bed
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Premium bedding
  • Separate sitting area
  • Free WiFi
  • Pillowtop mattress
  • Free cribs/infant beds
  • Separate bedroom
  • Smoking
  • Bedsheets provided

Guest Reviews

• Verified traveler (10/5): Cheap and cheerful - Best location with lovely staff to assist when ever needed..would recommend to anyone as one of the cheapest places to stay and everything is so close by.
• Vijayakumar (10/5): Nice Hotel Close to the Beach - I really had good time. Enjoyed the food. Courteous Staff.
• Mohammed (4/5): - Very poor condition hotel. But the Area and staff are very good. Hotel has to be Renovated.
• theresa (10/5): Wonderful hotel, close to the beach, and shopping. - I was thrilled with my stay. Wonderful staff, great food, clean rooms and the hotel. I will stay with them when I return. I highly recommend this hotel.
• ExplorerSid (4/5): Stay away from this hotel - Really poor customer service, promised room which was a room with a double bed wasn't available, bathroom was really small. Talking about customer service when will people start respecting there guests concerns and women. My friend was with me and since it was late at night I was going to drop her off to her place. But wanted to use the restroom and charge my phone so I can call my Uber back to the hotel. Not only they wouldn't let her into my room, but also were very rude to us. Nowhere it was written that guests are not allowed. This behavior is simply unacceptable. If you are someone traveling and want to experience a good Indian hospitality please stay away from this hotel.
• Verified traveler (10/5): Close too the beach. But would not swim in it. - The beach was dirty. Garbage every where. The hotel was nice. Right in town so you could shop if you want.
• MAR (2/5): DONT BOOK THIS HOTEL!!! - Was not a nice experience at all... the lobby in this hotel looks amazing... all new, but when you go to the rooms is like a horror movie... Smell so bad, walls full on fungus because humidity, furniture so old and super noisy every and each room., BESIDE SMOKING IS ALLOW ON THE ROOMS, THAT MAKE IT WORST. For sure I will not recommend and also will not stay there again in my life.
• Verified traveler (2/5): - Not a three star
• Mohit (2/5): Terrible experience - The only good thing about this hotel is its proximity to juhu beach and Grand mama's restaurant. The hotel is poorly maintained and is falling apart. There were cracks everywhere in the room. There were no charging points next to the bed. There were barely two charging points in the entire room. The wifi isn't reliable. The staff - not friendly at all. When asked why the wifi wasn't working, they replied saying that its broken and that they don't know when it can be fixed. Instead of resolving my issue, they started telling about how it's an inconvenience to them when they don't have any wifi. The front staff can definitely use more training on how to communicate with the guests. No iron board too! No switch next to the bed to connect the iron, so basically you cannot use the iron at all!
• Riza (4/5): Poorly maintained hotel - Disappointing experience. Hotel staff seems unexperienced. Rooms are old and poorly maintained
• Verified traveler (2/5): Worst hotel experience! - You have been warned. Please dont book in this hotel unless you are super duper desperate. The hotel is lucky to have a wonderful restaurant because if there isn't, their rating from me would have been below zero. I am not exaggerating! It is 2017 and their "hotel" is ancient.
• Verified traveler (4/5): Not the best - Staff not very efficient Breakfast absolutely rubbish for what you are paying l visit Mumbai very often and have stayed at a few other hotels,this is my fourth stay here and it's growing from bad to worst never again will I book this hotel Happened to get the same room during my last visit three months ago the broken wash basin tap and the leakage in the cistern no repairs have been carried out Sorry to say TOO BAD
• Verified traveler (2/5): Worst ever experience - I stayed for one night , the experience is terrible, every thing is room is quit outdated and un maintained, Room lock not working properly, toilet flush, shower, tap etc etc all things in worst ever condition.
• KAUSHAL (6/5): CLOSE TO BEACH, BUT NEEDS UPKEEP - THE ROOMS AND BED IS VERY SMALL, THE PAIN IS PEELINN OUT, THE TABLE KEPT IN THE ROOM HAD A BROKEN MARBLE TOP.
• Varun (8/5): As its near to beach, so good in budget - Hotel has good basic amenities. They should improve there rooms conditions.
• S H (4/5): 1 star - Room was such that through the gaps mosquitoes used tocomeandin the morning. There were. Cockroaches for 3 days they cleaned as soon as I informed the reception
• Gopal (2/5): Room condition is terrible. - It was really good to be at reception, while the payment was been done in advance. I was been accompanied by the staff who helped me with my luggage to go to the room. Once I entered the room, I could not believe the room condition could be so poor. The reception at the groud floor, the entrance, lobby were all good, however the bed in room, the furnishings was so terrible. I just thought of never book again in Royal Garden. Regards.
• Abdul Karim Ismail (8/5): good location for staying just opposite MUMBAI sea - Good location for staying just opposite juhu beach sea
• Vikas (4/5): worst hotel - worst experiance i had in this hotel. no one will come from room service, mis commitment. they are cheaters, dont go for this hotel.
• Nisar (4/5): Not a good experience. - I stayed in hotel royal garden with family owing to its proximity with juhu beach but was disappointed with the condition of hotel. Rooms were average and refrigerator was stinking. Toilets were average with taps creating problems every now and then. However food was excellent with good service. Overall not worth of spending money.
• Verified traveler (6/5): Pictures can be deceiving.. - When i booked the hotel the room in the picture looked good but when i checked in it was depressing.
• Verified traveler (4/5): You get what you pay for... - Not the best place to stay overnight. If you cannot find any other hotel within your budget then this hotel might be your choice.
• Marian (6/5): transit stay - arriving late, and out the next morning. Not unusual for Mumbai, when you try and arrange a taxi for the domestic airport there is the usual bartering about price. Cost me 360 rupees arriving from international airport (which is a greater distance from hotel than the distance from the hotel to the domestic airport). Hotel wanted to charge 500 rupees to take me to the domestic airport . Pointed out that the distance was less, and they were wanting to charge more, price dropped to 400 rupees. Still overpriced. Alternative is to go out on the street and try to barter! when I asked for a receipt, none was forthcoming.
• Magnus (6/5): Inbjudande men ganska nerslitet hotell. - Hotellet såg inbjudande ut på bilden, men visades vara ganska nersliten. Vi bytte rum efter första natten då det var väldigt mycket oväsen för personalen samt en del gäster. Tyvärr gick flygplanen över hotellet var 3:minut, vilket ledde till mindre sömn. Fördelen var att det låg när flygplatsen, samt gångavstånd till havet.
• Sunil (2/5): !! Worse Hotel !! Stay away from this Hotel !!! - It was worse ever hotel, I have ever stayed. I had a 5 day business trip. I am regular visitor of city but this was horrible experience. AC was very noisy !! Internet was pathetic !! Rooms were smelly !! Bathrooms were of stone age !! Unprofessional approach and ethics of staff. If you are young they will start explaining rules immediately without knowing about you, about your female friends that you can not invite your female friends to your room. If local female friend, then not allowed to visit your room. If outsider even then she has to make a declaration. Honestly do not go on pics and advertisement, I would recommend Bawa continental, which is half a KM away from it. That was my regular hotel, I opted for change but was highly disappointed.
• probin (2/5): Hotel is near to beach but horrible - Manager is horrible They don't have respect for guest
• Christine (8/5): Nice ..clean beds and warm shower - I got the budget room by the elevator.Due to the noise from some if the other guest ,it was not that Nice !.But its not the hotels fault..The nabourhood was Peaceful except for the ocationally plane.and the staff was good.I think it was value for the money.the train Station is a 40rupi trip away(use the meter;) so you can acsess the touristc Mumbai easy ..
• Kiran (2/5): Nothin is lik royal. Very addemand staff. - Very worst experience. Wl never prefer this hotel again.
• RAJ (8/5): Stay at Royal Garden - Nice hotel.
• Priyanko (6/5): Average hotel close to the beach. - Stayed here for one night and the stay was more or less comfortable.
• nasir (2/5): deceiving hotel info - it is not three star hotel,should be one star very old building,still using door room key not card. disappointing one
• Ashish (6/5): Awesome Location, mediocre service - Location was pretty good. But mediocre service really spoils one's holiday mood. Apparently the hotel does not allow opposite gender guest, so if you're planning to call friends into the room, think twice. But, it's cheap and if you only need a place to sleep, then its ok.
• Shobhana (6/5): Great location - Our stay was just OK - not as good and clean and well maintained as the website shows. Front desk staff are not well trained and mislead you and talk back unprofessionally as if they are doing guests a big favour by giving a room in the first place in their hotel!! Since I had already paid upfront and refund option was not available, I just continued to stay. And as we were just 2 women I did not want to risk our safety by picking any quarrel with the hotel. In short I stayed there by force! The hotel management need to do a lot to make the Hotel popular..
• arjun (4/5): A very Average Hotel, not worth the price! - The rooms are very average, a little smelly. Also, i was supposed to get a taxi shuttle which the hotel denied having any information of.
• Roslyn (4/5): Ok but not that great - Hotel was ok. On daily basis we had to call and ask for facilities that were supposed to be provided during room service. Hot water only came through the taps from 7am until 4pm. If you had to take a shower out of this time, you had to call and ask them to turn on the hot water. Internet service was very poor and took ages to login in. I had booked this hotel through Expedia which included, free breakfast, Wi-Fi and airport transporation but the Manager of the hotel had no idea and keep saying those services were not included in our package. A lot of time was wasted trying to make him understand. First day breakfast was decent but other days we stayed here, the breakfast service was not as expected, although the dining room staff were friendly. I wouldn't stay here again.
• Ajay (6/5): Average Location - The hotel is fine to stay, as an average property. Location is good on Juhu Tara Road near to beach.
• Ashok (8/5): - Hotel is Good taking an hour for check in proces .staff should be more trained.
• Verified traveler (6/5): Nice location....near juhu beach. - It was a comfortable stay....but room tariff seems little higher then what the hotel actually serves you.
• Verified traveler (6/5): - Average property.
• Monty (6/5): - I was not impressed by the hotel. As it was rated a 3.5 star hotel, the reality was not what one should expect in a popular developed area of Mumbai. The two overriding issues were bugs in both rooms (I asked to be switched after the first one) and the poor internet connection. Staff was helpful enough, and the location was perfect. Luckily my stay was only two nights.
• Gunilla och kjell (10/5): service - Hotellet hade bra service förutom öppentiderna på resturangen.
• lalit roy (6/5): great location - Stay was ok! you have NOT given full details of the package, they did NOT give breakfast in the package!!!!!!! Restaurant is good with good food and good service, but room service was lousy!!!! In bathroom NO COLD water!Only Hot water was coming........so you cant take bath. Definitely we are not going to the same hotel and NOT recommending any body.
• Verified traveler (4/5): Hotel below the flight path - If you are deaf then you won't be too bothered about planes going over the hotel every 20 minutes. The receptionists doing the night shift when I checked in were particularly unhelpful, fortunately the lady during the day sorted out what the 2 men couldn't be bothered doing

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