Millennium Al Rawdah Hotel

Name: Millennium Al Rawdah Hotel
Address: Sheikh Rashid Bin Saeed Al Maktoum, Abu Dhabi, 2785, Abu Dhabi, AE

Location: Sheikh Rashid Bin Saeed Al Maktoum, Abu Dhabi, 2785, Abu Dhabi, AE

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Experience ultimate relaxation and luxury at Millennium Al Rawdah Hotel, perfectly situated in vibrant Abu Dhabi.

Indulge in our Full-Service Spa, where you can relax with rejuvenating massages, body treatments, and invigorating facials, designed to pamper your every sense.

Stay active with our Recreational Amenities, featuring two outdoor swimming pools, a state-of-the-art fitness center, and relaxing steam room — perfect for both leisure and wellness.

Savor delectable dining options at Blue Bar, one of our three fantastic restaurants, or enjoy the comfort of 24-hour room service, while also delighting in casual snacks at our coffee shop/cafe.

Don't miss your chance to experience luxury like never before; book your stay now at Millennium Al Rawdah Hotel!

Important Information

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Steam room
Elevator
Fitness facilities
Supervised childcare/activities
ATM/banking
Gift shops or newsstand
Shopping on site
Conference space
Golfing nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Limo or town car service available
Full-service spa
Meeting rooms
Smoke-free property
Wedding services
Billiards or pool table
Grocery/convenience store
Tours/ticket assistance
24-hour business center
Turkish bath/Hammam
Playground on site
Free self parking
Free valet parking
Computer station
Airport transportation - pickup (surcharge)
Beach shuttle (surcharge)
Pool sun loungers
24-hour fitness facilities
Banquet hall

Rooms Available

Deluxe Room, 2 Twin Beds

2 Twin Beds
377-sq-foot room with pool views

Internet - Free WiFi and wired internet access
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
Deluxe Room, 1 King Bed

1 King Bed
377-sq-foot room with pool views

Internet - Free WiFi and wired internet access
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
Premier Room, 1 King Bed

1 King Bed
Overlooking the city

Internet - Free WiFi and wired internet access
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
Superior Room, 1 King Bed, City View

1 King Bed
377-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No rollaway/extra beds available
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
Superior Room, 1 King Bed

1 King Bed
377-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
Premier Room, 2 Twin Beds

2 Twin Beds
Overlooking the city

Internet - Free WiFi and wired internet access
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Pillow menu
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
Superior Room, 2 Twin Beds, City View

2 Twin Beds
377-sq-foot room with city views

Internet - Free WiFi and wired internet access
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)

Guest Reviews

Ayaz (10/5): - 👍
CHRISTOPHE (8/5): - VERY GOOD PLACE TO STAY. I SPNET ONE DNIGHT I ONLY HAD ONE ISSUE WITH THE A/C THAT COULDN'T BE REGULATED .. IT WAS WAY TOO COLD ... I TRIED TO TURN IT OFF BUT IT WOULD COME BACK ON AFTER A MINUTE. I CALLED TWICE THE RECEPTION BUT THEY NEVER SENT TECHNICIAN TO FIX IT ... ASIDE FROM THIS VERY NICE STAFF AND COOL PLACE TO BE
Omar (10/5): - Very nice
Jesus (10/5): - Definitely would recommend the new restaurant upstairs next to the swimming pool. Outstanding live music.
Jesse (10/5): - Excellent new bar next to the pool. Staff were very friendly.
Ayman (10/5): - Nice
Verified traveler (4/5): Things didn’t work; internal communication awful - Locker, bedside lights and the 2 phones didn’t work. Staff had poor internal communications, made guest to wait in room when things could be sorted without the guest’s presence. I swear they leave the guests guessing all the time with very little clear indications of what’s going to happen next, guests always have to chase them up for progress/next steps. For a couple times staff didn’t even turn up when they said would come and sort things out. Room service took the order with a light heart too. Only positive: the gentleman who greeted me all the time, he was the only one who was truly looking after the guests and would always act straight when needed to, hats off to him.
Mazen (2/5): Horrible stay - Really bad experience and i dont recommend the hotel to any type of travel
Ruth (10/5): - A very well maintained property very close to Grande Mosque. Clean and staff is very attentive.
Nilesh (8/5): - Good size clean room
Oren (8/5): - Good quality hotel for business traveler. Breakfast can be more diversified, and there is a lack of dining options.
MIKAEL (10/5): - Just a nice and friendly place, great service
Rohan Ravindran (10/5): - Very Nice property!
Matthew (6/5): - Need a refresh
Yeomon Emily (2/5): Avoid at all costs. - Terrible hotel, please avoid. Room was old and nothing like the images which have clearly been taken a long time ago. Lobby and hallway are nice but that's about it. Water takes ages to get warm. Iron was missing from the room. Took 4 attempts of contacting front desk to finally get it sent to our room - and it didn't even work! A further two attempts by hotel staff to finally get us a working iron. No hairdryer in the room. When asking for it, it was a little cheap hairdryer that produces cold air. The bathroom is nothing like the images (it's basically designed for accessibility) and the towels are hung on the support rails which is very unhygienic.
Govind (2/5): Overpriced, old. Staff the saving grace - Over priced and poorly maintained. Age shows in the property and the rooms. Water leak wasn't fixed after repeated requests (although the team did clean/apply temporary fix). The rooms look worn out and there's stains/dirt marks on all fabrics. Staff is good and understanding, however that won't save the hotel. Need the management to step up and overhaul the hotel.
Amr (10/5): - Great location to stadium
Alireza (10/5): - I loooooved the stay. Thanks!
Hind (4/5): Disappointing - We checked in with mahmoud around 21:00 which is a very pleasent checkin time and too quite. Surprisingly there was no welcoming note or usual welcoming or a preference check up or is an explaining the facilities of the hotel, which was really weird since no one else wasn in the reception. I got the keys for the room and left my luggage by my own to the room. Room was spacious, unfortunately too old humidity smell in the corridors bathroom was dirty and full of molds and scratches. Carpet in the room was having spots air-conditioning was working OK, but it’s hard to operate due to the very old system. TV was very nice with many channels. Bed was not comfortable since it is toward the hard type. The surroundings is not that bad. It’s OK if you want a city center hotel next to some governmental entities nothing special in the lobby .cinnamon smell used as an aroma in the elevators and the corridors. I can understand. It’s Christmas time and myself. I am a cinnamon smell lover, but it was too much that it is too annoying . Room isn’t soundproof. I could easily hear the noise of kids and other guest walking around in the corridors, unfortunately I requested slippers and bathrobe bathrobe was sent to my room, but I was clearly informed that the hotel is out of slippers, I don’t think I’m returning to the hotel. Nothing really pleasant. It’s very disappointing Abu Dhabi hotel stay.
Diana (10/5): - Vertbgood hotel and friendly stuff
Steven (10/5): Very convenient for ADNEC without the usual ££'s. - Have stayed here over the years and its not the newest of hotels. However the Manager very kindly gave us a suite when I mentioned the Wife would be on her own during the day whilst I attended an exhibition. It was a nice touch which je didn't have to do. Bed was firm (i like that) but not toy Wife's taste.
Ghada (2/5): - I stayed on the ninth floor yet the noise of the music at the pool was loud enough for me to hear in my room and making my relaxation impossible. I went to have breakfast at 915 and there were few tables and so many guests that I didn’t get to set until after 1030 by then the food was mostly gone I would never stay there again
Richard (8/5): Check in Staff way too slow - Beds were a bit uncomfortable, service needs to improve as it took 25-30 mins to check in. Also there doesn’t appear to a queueing system at reception, so people just kept pushing in. Room itself was spacious and well appointed. The beds were singles, and were very hard. Parking is free, so is bottled water. Breakfast was ok, not going to set the world alight, but was a reasonable standard
Luke (10/5): - We had 14 hrs stopover in Abu Dhabi before our flight back to Sydney. Quickly booked the hotel just for some rest and lunch then get ourselves ready for the flight. Arrive at the hotel around 11am, Bryan at the reception gave us room straights away. The room was great, bed was very comfy, big bathroom and very clean. Strongly recommended to everyone.
Olga (10/5): - Very friendly hotel and big rooms
Talin (2/5): - The worst ever no hot water in the rooms
Jin (2/5): Worst experience in my life - Smell like sewage, dirty hair on floor, bugs everywhere, no towel for shower, reception really not friendly
Jin (2/5): Worst experience in my life - Smell like sewage, dirty hair on floor, bugs everywhere, no towel for shower, reception really fancy people nose talks only
Rashmika Jaywantkumar (6/5): - The service was really slow. We ordered jacket potato which they said would arrive in 30mins. But took 2 hours to arrive. Despite several calls/follow up
Sajid (10/5): - Only issue! I requested early check in as i was not staying overnight. Still i had to wait few hours for my room. Besides that everything was excellent.
Hassan (4/5): Terrible experience - They gave me different room not as the ressevation , check in took 44m as there is only one person in the reception and the receptionist was unprofessional The hotel facilotoes are old and outdated This hotel shouldnt be classified as 5 stars
Verified traveler (4/5): Poor receptionists - The customer service lady has no knowledge at all she wanted to charge me 150 AED for a bed that I already booked but then the other guy came and said that it’s already paid and it took hours for them to get the bed. We didn’t have towels in our rooms and took. Forever for them to get us the towels
Rajbir (2/5): - The hotel waa dirty, smelled of smoke. We got smoke free room. Even changed the room, but the room still smell as smoke, evwn the pillows had smoke smell. If we called to get something, took too long time to get it from the staff. We paid for extra bed for th room, it litterally took more than 8 hours for the hotel staff to place in room. When we were ready to sleep, called 4 times in 1 1/2 hour then it came.
Haitam (2/5): - Bad experience from checkin to checkout. they dont answer phones, no hot water in the shower (only warm water) the breakfast is not for 5 star hotel, they cleaned the room but did not put towel and shampo. they called me at 11 am to check when im going to do checkout.
Mohammed (2/5): - They have not provided twin beds and they said its not guaranteed and not available although option was selected for bed preference, after long wait they provided a room with AC that is not working, called them to send maintance people they didnt show up, after two hours they changed the room to a room without cabinets hangers and attitude of the staff was not good ! Never staying there again
Mariana (4/5): - Unfortunately we didn’t have the best experience. This is definitely not a 5 star hotel. The AC for the room we were given wasn’t working; we needed to head out right after check in to F1 but they said a technician was coming to fix it while we were out. We made it back to the hotel 8 hours later to find the room temperature hotter than before. Called the front desk to request a different room. They took long time to come over to give us another room, one smaller but with working AC and only one towel (we were two in a double room!). The closet doors were not sliding properly, which made it difficult to accommodate our belongings, plus there was only one hanger… The ceiling in the shower had mold, and the water pressure was poor. Staff were nice and the bed was comfortable
Bailey (10/5): - Great stay!
Hyun Joo (6/5): - The staff service was not very good and not much around the hotel.
Abdalla (10/5): - I spent a wonderful time at this hotel it’s really nice hotel
Markiest (8/5): - Very nice hotel overall. Professional staff.
Naser (6/5): Bed sheets were not exchanged prior to receiving t - Bed sheets were not exchanged prior to receiving the room
Alaa (8/5): - There’s not much around in walking distance
Verified traveler (6/5): Friendly staff but some improvement in cleanness - Very friendly staff, nice gym and pool and excellent breakfast. However, the room furniture is run down (e.g. table broken) and the bedsheets weren't clean .. even after requesting a new one. Some area of improvement there.
EMILE (6/5): - The Amenities in the Hotel looks of bad quality and very cheap. Wont come back
Stuart (6/5): There is no reason to stay at Millennium Al Rawdah - The thermostat cannot be controlled from the room, you actually have to call down to the desk to ask them to adjust. The hot water was out for 4 or 5 days straight and they kept saying it would be fixed soon but took several days. meanwhile...cold showers. Breakfast was never hot and seldom even warm. scrambled eggs were very similar to soup and extremely undercooked and you could sometimes see that the milk that was added had started to separate in the "warming" dish. very annoying to call down before 7am to inform that you have laundry to be picked up and find that when I return in the evening it was not picked up and even the cleaning people just pushed it aside and semi-cleaned the room but did not attend to the cleaning. in order to go to and from the parking garage i had to walk thru the bar areas and the smoking area on the 1st floor. ended up smelling like cigarettes for a while at work and then in the room. And last, the pounding music from the bars downstairs is every nigh and continues until 5am and 8am without fail. If you ask them to cook an omelette it was very burned (see pic)There was never a single night in two weeks that I was not awakened more than once. The gym was an absolute mess and the weights never seemed to be picked up and replace over many days. Very, very unsafe.
Coumba (10/5): - Good hotel and nice area
muhamed (10/5): - Nice
Salah (6/5): - Had a bad night my room over the night club woke up at 12 couldn’t sleep had to move at 2 to another room. Music was too loud no way to sleep. My room was on the third floor above it.
Fahad (6/5): - Good location and price for what u get.
Hamze (10/5): - Perfect
Gene (2/5): - Got a room that was smoked in. Had to move. Next room had no frig. Too tired to care.
Osama (10/5): - Staff Friendly and Service is Excellent by Suresh, the Room is clean
Mathias .H. (10/5): - Good staff, excellent service and very convenient with most of the amenities available
Christopher (6/5): Clean but subpar - The room was COVID sanitized. Room furniture looked dated as did the entire hotel, maybe 1970’s styles. The breakfast buffet not worth the price - and the food was subpar.
Mark (8/5): ADIPEC HOTEL STAY - Stayed during ADIPEC as hotel was close to exhibition centre, Room was a decent size, with everything I needed, perhaps a few more sockets to charge devices would help. Breakfast was a little basic, and same every day but ok. Also used victors for dinner and food was good.
Verified traveler (4/5): Exercise Extreme Caution - Hotel is not being maintained and is beginning to look and feel very run down. Too many things to list but examples include broken toilet flusher, inoperable TV remote, filthy air vents in room, room service leftovers sitting in hallways for hours, dodgy food quality and shady spa business being operated in the back of the hotel. Location is decent and the staff are trying but lots needs to change before I would return.
David Laurence (8/5): - Hotel great but required constant requests for coffee, milk and bottled water. Also had to request new towels. All of this may be because of covid restrictions? But may be one large supply would be better than drip feed as and when requested
Verified traveler (2/5): - Staff at the reception are not professional and aggressive
Gene (10/5): Nice stay - Comfortable stay with no issues
Ashraf (2/5): Very bad service - Very bad service
Verified traveler (8/5): - The service in the Executive lounge especially Francis was exceptional! The frint drsk staff were very helpful
Verified traveler (10/5): - Great hotel and very polite stuff Good connection to airport
Pui Lam Matthew (6/5): - The breakfast was fair and the in-room bathroom amenities was not sufficient at all. If you are looking for a hotel close to the Grand Mosque, that's the place but nothing around the hotel actually. The gym is big and the swimming pool is alright.
Verified traveler (10/5): - Very friendly staff always helpful No matter with my room but a bit concerned about smoking in different levels Smoking was allowed in the bar
Verified traveler (10/5): - Great location and everything close by 10-15 minutes by taxi.
Verified traveler (10/5): - fairly close to the airport and very close to the conference centre. nice spa and gym and the breakfast was good
Noora (10/5): Good choice - Nice hotel
Everyone (10/5): - Service offered at the breakfast time by all the young trainees from India/Nepal. Check-in & check-out highly appreciable.
Verified traveler (2/5): - Service. Rooms Slow response to complain etc Will disc Dwith you once we are back in London
Mohammed (2/5): Not a 5 star, below par - The room was badly designed, was given first a room that didn’t have AC in the middle of the night. Rooms not to 5 star standard at all. If you ask for king bed, it’s just two single beds side by side. Although room is huge, design is the worst I’ve seen. Only one socket to charge anything. Tv shows not international enough. The switch for all the lights are a hallway away to switch on and off. Worst design I’ve ever seen. Internet initially you’ve to pay but when pressured they gave it for free. I took a half board, so breakfast and dinner was included. No way the buffet is of 5 star. Maybe 2-3 star equivalent. No quality and cheap food which are not fresh and not tasty at all.
Verified traveler (8/5): - Little bit outdated (pool area, carpet in rooms), but overall decent and good old standard Hilton. Needs improvements here and there, but Definitely recommended.....
Verified traveler (8/5): - Quiet comfortable room, friendly staff, breakfast could be better
Verified traveler (8/5): - Location is slight out of main city - but bus stop close by and buses very regular and easy to use
Verified traveler (6/5): - Tried to check in at 5:30pm. Room wasn’t ready. Went to take a bath one night - no hot water. They gave me a dinner to apologize. It was a buffet and the food just wasn’t good at all. Lots of little things that just didn’t make you feel like you were in a hotel of that quality
Rak (10/5): - Great location for me, superb staff that went out of their way and were naturally polite and friendly. They were lovely and really enhanced your experience. Bipin at the front desk/Concierge and his gorgeous wife at the poolside Noche bar were outstanding! My bed was so comfy and when I enquired about some extra toiletries for my post-race bath, I had a knock on the door less than a minute later and a very smart young man delivered an abundance of nice toiletries, fluffy towels and extra complimentary mineral water. They cannot do enough for you and the food and facilities are brilliant too. Can play pool, watch football, workout, chill on an outdoor sofa or avail yourself of the spa facilities (which I did, and had the most blissful full body Balinese massage courtesy of Molly and her expertise) Nothing is too much effort and the view from the semi-transparent lift is fun! A really relaxing stay and so glad I trusted the Hilton name; it did not disappoint. Top class.
Verified traveler (8/5): - Place was clean. Irish bar/restaurant attached to it. Good beer selection! Food was good AND they have a pork menu. But you can’t sit at the bar if ordered off that menu. Hotel was nice. Tho smoking is allowed at all the restaurants except buffet. Not a whole lot available, walking distance.
Verified traveler (10/5): - Security manager help To find To find my phone. Does call customer service and be safe
Verified traveler (6/5): - Building is nice , lobby not too spacious . Rooms and furniture quite old .
Verified traveler (4/5): - The room service food was not good at all. The staff were under-qualified and did not know the answers to most simple questions.
ebrahim (10/5): 10/10 - Amazing stay , service was excellent especially Shanti. Great location , 5min to Sh.Zayed Mosque. Rooms was superb.
Verified traveler (10/5): - Restaurant beautiful, spa, sports bar close to shopping
Verified traveler (6/5): - Nice hotel , nice staff , but lack of explanation on itemised bill and additional room booking could be better as ultimately the customer funds business
Claro (10/5): - Nice lobby facilities, staff very friendly and helpful
Verified traveler (10/5): - Excellent and clean hotel with nice location which made this experience perfect.
Verified traveler (10/5): - Great Hotel! Would stay here again. Service and overall hospitality, excellent!
Verified traveler (10/5): - Very good location for the Grand Mosque. Within walking distance of a grocery store with deli. Property was extremely clean. Pool area offered views of the city. Pleasant to sit around and relax. Checkout was efficient and staff was very helpful. We were able to check in earlier than 3 p.m.
Verified traveler (8/5): - I had a great stay at the Hilton Capital Grand, I was on a business trip and the comfort and facilities were just what I needed.
Saken (8/5): - One thing I did not like is that they made me pay AED 10 for the trolley tray table which was used to deliver my breakfast. I mean, I was not notified of such prices beforehand, only when the food was delivered I found out I had to pay for the trolley tray table. Also, there was no choice, I had to pay either way but my questions is why? Honestly, I dont need the trolley tray table, I would have been happy if they delivered it on a normal tray.
Rue (10/5): - Very modern and the best part is the staff... very hospitable. John Marc at the front desk and Henry at the Executive Lounge made our stay worthwhile. My only disappointment is the extra charge to use the spa ( jacuzzi and sauna). in other 5star hotels this is free.
Verified traveler (6/5): - Good hotel. Very clean and friendly staff. However, they did not have knowledge of places of visit in Abudhabi
Mr (10/5): - This Hotel is absolutely top class. The Staff Welcome is fantastic. Rashi at Reception. Henry is the Executive Lounge . All the Management Team and Staff Group will ensure you are treated like a King And Queen. The New Lebanese Restaurant is amazing,As is the other facilities,Spa,Health and Fitness Leisure Centre. This is above 5 Stars by a mile.
Verified traveler (10/5): Very nice - Great hotel with very good staff. Pool is excellent and not too far out to taxi anywhere
Verified traveler (8/5): - Good quality hotel close to airport and cty. Excellent breakfast and kind and helpful staff. Would stay at this hotel again.
Martin (6/5): - The guy we met at the reception was condescending for no reason. And it was really unpleasant. But overall, the hotel was really neat and comfortable.
da (6/5): Friendly staff - The hotel staff are helpful, the location is great and peaceful. The only let down was the room , toilet and bath condition. The shower area had damp and had a funny smell,toilet looked dirty even after been cleaned. The bed had bed bugs and you could visibly see them. Was itchy all the time. The room service breakfast was pricey and and not worthy of the money paid.
Yasser (10/5): - The under ground parking was unattended and located far from the main area, lobby and room elevator. The bathroom was a bit filthy.
Verified traveler (4/5): Good hotel and food hidden charges - Extortionate prices for room service, and you can’t even have water with a fully paid buffet. Made me spend 50 Dirhams to accompany my dinner with a small water. Then added about 100 dirhams to whatever food I ordered on the menu for room service. Terrible. Otherwise the hotel was nice and clean.
Jumana (6/5): Not very pleasant - Not very pleasant.. I will not re-book at this hote and I wonder how it’s considered at as a 5 stars hotel
james (10/5): Paradise on Earth. - This is the best Hotel,Staff,Room,Food,Facilities in the world. There is nothing to complain about .It really is the best of the Best. Let’s start Off with Entry and Charles,best Welcome Ever. This is biggest smile I have ever seen,it’s lovely. Then to Rashi at Reception,beautiful young woman who will make you feel really special as a guest at this Hotel.Rashi was so courteous,helpful,and so happy to help me out. Rashi very special young lady. Next to Raffi and Rotti the Room service . 2 great guys who leave your room like a palace everyday,you will always find a nice message and artwork with the towels on your bed and also real petals on your bed. Nice men make it nice stay. To Henry and Francisco in Executive Lounge,These guys are angels from Heaven. Your every wish is met by these brilliant men. Now here is the deal,the truth, I was visiting my Daughter who lives and works in Abu Dhabi and she recommends this Hotel now to all the family to stay at in Abu Dhabi. I could not disagree with this decision. To all the Staff ,Management at Hilton Grand Capitol thank you for best Holiday ever.
Verified traveler (8/5): - Excellent Very good room Good service I would definitely recommend Excellent breakfast