Hanoi Pearl Hotel

Location: Number 6 - Bao Khanh lane, Hanoi, vn

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Non-smoking rooms
• Air conditioning
• Restaurant
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Car hire
• Massage services
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Baby safety gates
• Lower bathroom sink
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• Process in place to check health of guests
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• Cooking class
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Health or beauty spa nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Charcoal grill
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Terrace Suite

  Featuring a private terrace, spacious air-conditioned suites feature views of the Old Quarter. The suites come fitted with a separate living room and are equipped with a flat-screen cable TV, in-room safe, a mini-bar and tea/coffee making facilities. The 2 private bathrooms come with a hairdryer, bathtub, bathrobes and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Terrace
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Premier Suite

  Featuring city views, spacious air-conditioned suites feature a separate living room and are equipped with a flat-screen cable TV, in-room safe, a mini-bar and tea/coffee making facilities. The private bathroom comes with a hairdryer, bathtub, bathrobes and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Additional toilet
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Triple Room with City View

  Offering views of the city, larger air-conditioned rooms are equipped with a flat-screen cable TV, in-room safe, a mini-bar and tea/coffee making facilities. Private bathroom comes with a hairdryer, bathrobes and free toiletries. Room accommodates up to 3 adults AND 1 child aged under 6.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Romance Classic Room

  Located at the rear of the hotel, these cozy, nonsmoking rooms are fitted with flat screen cable TV, mini-bar and tea/coffee making facilities. Private bathrooms come with a shower, hairdryer and free toiletries. Please note that this room has no window. Room cannot accommodate any extra bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Deluxe Window Room

  Located at the rear of the hotel, these airy and well-appointed rooms have an internal window. The rooms are equipped with flat-screen TV, in-room safe, a mini-bar and tea/coffee making facilities. The private bathroom comes with a shower, hairdryer, bathrobes and free toiletries. Room cannot accommodate any extra bed. Room has no view.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Deluxe City View Room

  Offering street or city view, larger air-conditioned rooms are equipped with a flat-screen cable TV, in-room safe, a mini-bar and tea/coffee making facilities. The private bathroom comes with a hairdryer, bathrobes and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Executive City View Room

  Offering views of the city ,on higher floor, these larger, nonsmoking rooms feature views of the Old Quarter through floor-to-ceiling windows. The rooms are equipped with a flat-screen cable TV, in-room safe, mini-bar and tea/coffee making facilities. The private bathroom comes with a hairdryer, bathrobes and free toiletries.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Family Connecting Room

  Offering views of city, larger air-conditioned rooms are equipped with a flat-screen cable TV, in-room safe, a mini-bar and tea/coffee making facilities. The private bathroom comes with a hairdryer, bathrobes and free toiletries.

  Max Occupancy: 6 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• 김이배 (10/5): -
• Miyuki (8/5): ベトナムスタイルを満喫できるホテル - 朝食はバリエーションがあり美味しかったです。 スタッフの皆さんはとても親切でした。 屋上ラウンジからビールを飲みながら眺めるホアンキエム湖は綺麗でした。 ホテルはクラッシックなスタイルで新しくはないですが、大変趣きがあり気に入りました。 ミニバーに甘くないコーヒーのドリップbagがあればいいなと思いました。
• Petr (9/5): -
• sacha (10/5): - The people Nothing
• Geoffrey (9/5): - Very helpful and friendly staff. Great location.
• Marko Hofmann (10/5): -
• Marko Hofmann (10/5): -
• Math (10/5): - Location and staff! Bedroom clean and functional.
• TAKAKO (8/5): 満足。また、泊まります。 - 立地最高で、朝食が美味しい。 スタッフがとても親切。 マッサージもリーズナブルで上手でした。 周りに美味しいベトナム料理レストランが沢山ある。 タオルがボロボロの時があった。
• Brendan (10/5): Great location and superb staff - Staff were exceptionally helpful, Rachel was amazing! Lovely hotel and great room. Great location very close to the lake. Nothing
• Manuel (9/5): Good location and excellent staff - The staff was very friendly and efficient. Beginning for Ms Rachel Although the rooms are spacious, the furnishings are very old and dated. They really should improve this, as it makes the hotel look very old and creates an unpleasant atmosphere for guests. If they were to upgrade the furniture, they would attract more customers who would choose to stay at this hotel.
• HENLEY (6/5): NOT WORTH IN MONEY VALUE - NO. ARRANGEMENT OF CHAIR NOT SMOTH
• Vann (9/5): -
• Gabrielle (10/5): - Comfortable and spacious room! The complimentary breakfast was great! Also a cafe in front of the hotel had great egg coffee and great view of the street. Walking distance to the lake and French quarter.
• Benny (9/5): - מלון מצויין שירות מצויין מיקום נהדר
• Carlos (6/5): Buena ubicación - Lo mejor es la ubicación, a buena distancia del barrio Francés y del casco antiguo Las habitaciones tenían ventana que daba a un muro, eran completamente oscuras y la burocracia en el cheking y chekout es agotador
• MAUREL (8/5): -
• Duncan (10/5): Will use this hotel as our go to when in Hanoi - We had big double room. Very Indochine. Cool little street just off the lake.
• Scott (10/5): W - Excellent location. Room was good, well set out. Loved the rooftop bar for a quiet couple after a day exploring or returning from a tour. Food was good, loved the Bahn mi The most impressive part was the staff who were very friendly, helpful and always so positive Having to leave 😁
• CHRISTOPHE (10/5): Une perle dans le centre d’Hanoi - Tout et surtout l’accueil et le professionnalisme du personnel ( spécialement Dominic !) Rien
• elizabeth (9/5): -
• elizabeth (8/5): -
• Lir (10/5): -
• Christophe (9/5): Emplacement idéal pour découvrir Hanoï à pied 👍 - Hôtel très agréable, propre et confortable. Lit et chambre spacieuse, sdb impeccable. Personnel très agréable et prêt à vous aider pour toute démarche ou réservation. Petit déjeuner très varié. Rien
• Rachel (8/5): Great location and value for a room. Rely on other booking confirmations for transportation to other parts of Vietnam - Amazing location in Hanoi!!! Central to everything in the old quarter. Avoid paying for breakfast here and go out into the city for it! We did breakfast included but didn’t eat here once. Also, the hotel said they’d arrange my transport to my stay in Cat Ba, but when I checked in they said that they were unable to assist me. This left my scrambling the night before our ride to Cat Ba to get a limo or car service.
• Deborah (10/5): Great Pick for old quarter area - Centrally located, friendly and helpful staff, great breakfast spread with something for everyone, and comfy beds. It was all great! Maybe a window would be nice but it is down town.
• Emily (10/5): -
• Scott (10/5): If you want access to everything, good amenities and lovely staff this is the place to book - Great location good facilities great staff Nothing
• Mark (8/5): -
• Kenneth (10/5): - Proximity to Lake, nice and quiet. The young Vietnamese fella "Jay" was very helpful and friendly. All staff at Hotel were lovely & always smiling. Dark Room during day
• yuya (10/5): -
• Shradha Rose (8/5): Very comfortable stay. A better equipped fitness room would have made the rating 10/10. - Friendly staff, great breakfast, great location Fitness room lacking in equipment
• François (9/5): Un hôtel à recommander à Hanoï. - Son emplacement près de la vieille ville et du lac, le personnel aux petits soins, particulièrement au personnel du petit déjeuner et de l'entrée . Chambre calme et confortable . Rien !
• Magnus (8/5): Bra läge och fint hotell - Bra läge mitt i centrum, Fick ett rum utan fönster men 2a natten erbjöds vi ett annat, bra service
• hashi (8/5): まあ快適 - ホテルは古いですが、旧市街にあり、観光するのにとても便利でした。飲食店もたくさんあり最高の立地だと思います。 インターネットが部屋の中だとつながりにくい。
• Giacomo (10/5): - Everything.
• Ernest (8/5): Recommended to any visitor to Ha Noi. - This is my second stay at the Pearl and that alone speaks volumes. The staff were friendly and extremely helpful. I give special mention to Dominic Nguyen, Patrick, and Jay who, through individual efforts, made our stay special. The hotel is centerally located, the bed comfortable, and breakfasts yummy. The Sky Bar served ice cold draft beer. Thoroughly recommend this establishment to any visitor to Ha Noi. The only criticism was the laundry "pressing" service - almost non-existnet and very expensive. We always used external same-day laundry services. A minor criticism!
• Michel (7/5): -
• HECTOR LUIS (10/5): UNA EXPERIENCIA MARAVILLOSA - Nuestra estadia fue excelente. La amabilidad del personal fue extraordinaria. Desayuno muy bueno, Excelente. Fue una experiencia maravillosa. No me gustó que tuve que volver muy pronto a mi país, me hubiera gustado estar mas tiempo
• Brett (10/5): -
• Kristoffer (10/5): -
• HaoEn (10/5): -
• georgi (10/5): -
• Giulia (8/5): Ottimo! - Personale molto accogliente e super disponibile; struttura centralissima. Stanza senza finestra un po’ piccolina
• Michelle (10/5): Comfortable stay - Close to Lake and walking around old town. Staff were very helpful. Clean and comfortable Power points not located easy had to move furniture but not a major problem
• Carsten (8/5): -
• Carole (10/5): Nous avins passé 2 nuits très agréable malgres la fenêtre sur cour’ intérieure ca avait le mérite d’être silencieux dans - Très bien situé chambre propre et spacieuse L’emplacement la qualité de la literie le personnel très accueillant
• Anne (8/5): -
• Paola (10/5): We couldn't choose any better - I liked everything, from the staff professionality to the location, from the food quality to the facilities. Staying in Hanoi was a bit stressful (hectic city rhythms, aggressive vendors etc) but this hotel was a happy island of tranquility in an ocean of chaos. One of the best hotels I have ever been to. Thank you all very much again!
• Fortunato (9/5): The Hanoi Pearl Hotel is in a great location to explore local sightseeing activities, eating options - The location was perfect for walking about and for sightseeing. There were many options for sightseeing, shopping and eating. The staff at Hanoi Pearl Hotel were fantastic and very helpful. Special shout out to Dominic (Front Desk) and Harvey. Much appreciated to your help. The hotel was a little hard to find as the streets were closed for the weekend and people movement.
• Chin (9/5): Comfortable - Staff are super friendly, central location, clean, quiet. Pillow too soft for me, personal preference.
• Kristoffer (10/5): - Hotellet lå meget centralt og tæt på en sø. Træningsrummet var godt. Værelserne er store og rene. Personalet var meget servicemindede
• Éric (9/5): Superbe séjour au Pearl hôtel - Séjour en famille très agréable.Hotel très bien situé ,chambre spacieuse,propre ,belle et confortable. Un personnel aux petits soins ,tres réactif quelque soit votre demande. Je recommande ce bel hôtel RAS
• alex (3/5): -
• susan (10/5): - Great location, helpful staff, roof bar
• Karen (10/5): -
• Barry (9/5): -
• Mei yu (10/5): - The breakfast spread is great, the rooftop bar is such a nice spot to relax, especially if you're traveling solo, the food quality is solid, and the staff are easy to talk to.
• Bruno (9/5): -
• Freya (10/5): Efficient - Very friendly staff, lovely rooms and good breakfast. Fantastic location. Nothing.
• princessriffraff (8/5): Great Location. Solid Stay. - - Nice hotel in a good location in the Old Quarter. - Rooms are large. - Be warned of the shower is a shower/tub combo and the bathtub has a high climb. - AC was inconsistent in rooms - we had a deluxe room and AC was not consistent. We also had an executive room (when we returned a few days later) and the AC was consistent and excellent - Get the deluxe room and skip the executive room. The executive room itself was smaller, the bed was bigger and the “city view” questionable. - Breakfast was okay - it did the job. Items were slow to be replenished. - The little cafe outside was great - good for morning coffee and watching the day unfold. - Happy hour is at the roof top bar - buy 2 get 1 free on selected items from 3:30 to 6pm. The two young men (usually dressed in black) made excellent drinks but beware if they step away and someone else fills in (likely in a beige uniform) the quality may not be as good. - Staff - attentive, smiling, approachable and helpful. Special mention to Harvey, the manager (?) at the coffee shop and inside the restaurant, the gentlemen manning the rooftop bar. - Overall 7/10 (or 3.5/5)
• Christophe (9/5): Tres bon séjour - L’emplacement, le confort et l’amabilité du personnel Rien
• Maryse (9/5): Très bon séjour avec un super accueil, personnel répondant à nos attentes - L’emplacement Aucune remarque à faire
• Éric (9/5): -
• Amy (10/5): Fantastic spot to base yourself when exploring Hanoi. - Central location, very comfortable and quiet. The staff were all so attentive and friendly. The rooftop bar was a great spot to relax in the evening and meet other guests. We chose a one internal window room and it was so quiet, would definitely recommend as we recovered from a long flight. We loved our stay and will recommend to anyone wanting to spend a few days in Hanoi. Absolutely nothing
• MAUREL (10/5): - La qualité des chambres Tout était parfait Rien
• Caroline (9/5): Overall a great base for our trip in Vietnam! - The location is in the heart of Old Quarter. The staff especially Louis, Rachel, and Dominic in the front office, all the bell attendants and restaurant staff were so helpful, accommodating, and kind. The beds are very comfortable. They were great about storing luggage as we used the hotel as a base for trips to Sapa and Ha Long Bay. They helped to coordinate transportation to and from the airport. There is convenient money exchange and laundry services on the same street. Restaurants and coffee shops close by. The bathtub/shower can be challenging for older persons or persons with limited mobility.
• Ramona (10/5): Hervorragende Lage – jederzeit wieder. - Super Lage – besser geht’s nicht! Das Personal ist hilfsbereit und freundlich. Die Massagen im Haus sind außergewöhnlich gut. Ich habe mich rund um wohl gefühlt. Den Late Checkout fand ich relativ teuer. Aber zumindest gibt es ihn!
• Maeve (8/5): - Very friendly and attentive staff, tasty breakfast and a perfect location. Very comfortable beds and clean rooms We had two rooms. the first room, which was standard - we stayed 3 nights, the bathroom wasn't draining the water very well otherwise nice and comfortable. The second room romantic was larger and better facilities.
• ZWEBNER (8/5): -
• XYZAB111_ (8/5): Top Hanoi - Good location , rooms and position top! Esperience to repeat. Gianna , Crema Italy
• Tammy (10/5): Excellent would stay again - Location was central to all our main needs. Beds comfortable. Breakfast was lovely and staff were very accommodating and polite. We had late travel plans and they were good enough allowing us to store our luggage for the day and let us use a room for showering prior to departure. We were so thankful
• Sinisa (8/5): Good - Location,stuff Small room,not good breakfast
• Karen (8/5): - Loved locations Didn’t love the breakfast
• meera2017 (10/5): Fantastic location - Great boutique hotel in the heart of old quarter with easy walking distance to all the shops, cafes and iconic sites! Large rooms with all the amenities you need for your stay. Great rooftop bar for some drink after a long day out. Luna and Hailey were extremely helpful with all our questions and made the stay so memorable and enjoyable. Highly recommended!
• Melissa (10/5): -
• Jean-François (8/5): -
• Maia (10/5): -
• Manuohalalo (8/5): -
• daoudi (6/5): Je suis venu j’ai vu je ne reviendrais pas - L’emplacement , Alors sous prétexte que vous venez de booking et que vous êtes seule on vas vous filez la chambre qui a pas de fenêtre et juste à côté de l’ascenseur quand a 6 h de mat vous avez un groupe d’anglais qui respect rien et qui parle comme si ils étaient à un concert , et que les portes n’insonorise rien et bien vous avec tous gagner , j’ai passé la nuit précédente dans un hôtel un peu plus excentre 1,8 km de cet hôtel , très très calme , pas alpage tous les deux mètres par des masseuses ou un gars qui vous propose une prostitution , meilleur qualité prix j’ai payer moitier moins et franchement super personnel , le dej moins copieux cette mais je mange pas de la charcutaille ou des soupes le matin je déjeune à l’Europeene et l’autre hotel m’allait très bien ,
• Christine (9/5): -
• Christine (9/5): - Great location to everything. Staff incredible Nothing
• Trang (10/5): - The Service was good, The Staffs were friendly The Location was convennient. This Place is always my choice when I come to Hanoi Nothing
• Mélanie (9/5): -
• James (8/5): A pleasant hotel in a good location - The rooftop bar was a great spot to sit and look out over the city. The location of the hotel is really good for exploring the Old Quarter. Room was very clean and comfortable if a little dark. Staff were all very welcoming and helpful, especially with the bags and also at reception with lots of helpful information The breakfast area can get busy at peak times
• Karin (8/5): -
• massimoaY2206BA (8/5): Perfect place in Hà noi - The perfect plays to discover Hà Noi, located in the city center. Kindness and high quality service. Good breakfast. Excellent Spa. I suggest to take a drink at the Lou get Bar on the 10th floor.
• julie (9/5): Lovely stay - Great hotel and central to everything. Fabulous breakfast and lovely staff
• Mel (10/5): -
• Mel (10/5): -
• Jeffery (9/5): The hotel was in a great location and the staff was amazing! - It couldn't have been in a better located for why we came to Hanoi. The staff was fantastic! No complaints
• Cameron (9/5): -
• ERIC ZHENG YANG (10/5): Awesome stay to wrap up our holiday in Hanoi - The team delivered attentive and exceptional service. Our terrace suite was generously proportioned and impeccably maintained. The bedding provided superior comfort, ensuring a very restful sleep each night. We particularly wish to acknowledge the attentive service and positive demeanor of the reception personnel, especially the young man and young lady with short hair and thick-rimmed spectacles who assisted us with our airport transfer. Nothing in particular, keep up the good work!
• Ngoc Linh (10/5): Khách sạn tuyệt vời - Vị trí ngay trung tâm, xung quanh nhiều hàng quán. Tiện lợi di chuyển, yên tĩnh, khu vực văn minh sạch sẽ. Không có
• GUNUNG (9/5): -
• Manuohalalo (9/5): -
• DavidM126512 (10/5): Comfortable, Clean and Quiet. - We had the pleasure of staying here on each side of our ha long bay cruise and the staff were so accommodating including storing some of our luggage. We had a terrace suite which was lovely. Clean and quiet and the bed was perfect. This is a great place to stay. Just wish it were longer. I’ll be back.
• Jodi (10/5): - So clean, large rooms, great breakfast! Nothing not to like. I wish we could have stayed longer!
• Henrik (10/5): -
• Carolyn (9/5): Great location - Breakfast was fabulous. Staff were amazing, so helpful.

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