Tristar Hotel

Location: 23 Ly Tu Trong, Nha Trang, Khanh Hoa, Nha Trang, VN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free breakfast
• Area shuttle (surcharge)
• Free WiFi
• 24-hour front desk
• Luggage storage
• Continental breakfast
• Elevator
• Television in common areas
• Free breakfast
• Safe-deposit box at front desk
• Free newspapers in lobby
• Porter/bellhop
• Limo or town car service available
• Tours/ticket assistance
• Area shuttle (surcharge)
• Parking (limited spaces)
• Free self parking
• Computer station
• Airport transportation - pickup (surcharge)
• Free continental breakfast

Rooms Available

• Deluxe Double Room

  1 Double Bed

  215-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Room service and minibar (fees may apply)

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Room service
  • Free WiFi

• Superior Twin Room

  2 Twin Beds

  194-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Room service and minibar (fees may apply)

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Room service
  • Free WiFi

• Superior Double Room

  1 Double Bed

  194-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Room service and minibar (fees may apply)

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Room service
  • Free WiFi

• Standard Double Room

  1 Double Bed

  140-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Room service and minibar (fees may apply)

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Phone, safe, and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Room service
  • Free WiFi

• Family Suite

  2 Double Beds

  333-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Room service and minibar (fees may apply)

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Room service
  • Free WiFi

• Family Room

  2 Double Beds

  247-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LCD TV with cable channels

  Food & Drink - Room service and minibar (fees may apply)

  Bathroom - Private bathroom, shower, slippers, and free toiletries

  Practical - Safe and desk

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 5 (4 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Slippers
  • Daily housekeeping
  • Room service
  • Free WiFi

Guest Reviews

• Maximo (8/5): Retired - It was a good n a very affortable experience. Staff very friend n very helpful. Need a little more detail in cleaning. Bed not changed in 3 days. I do not know what the standard change time is. Overall it was a good experience.
• TAY (8/5): - Luckily the tv movies were in English. Friendly and approachable staff. Not too bad for first timer.
• KK (4/5): - Changed room twice due to aircond problem (first time) and cockroach running around in the room (second time). Third room got the cockroach (2 pcs) too.. sob sob..
• Marko (8/5): Mukava hotelli ja henkilökunta - Pickup lentokentältä 👍 myös yöllä Aulasta sai varattua bussikyydin määränpäähän👍 Aamupalalla ei pitkälle pötki... tosin ei 20€ yöpymiseltä voi vaatia ihmeitä
• kihag (8/5): 친절한 여행 안내 - 전반적으로 친절하고 위치도 좋았으나, 특히 여행 안내 담당자의 자세하고 친절한 안내로 즐겁고 편안한 여행이된것에 감사를 드린다.
• Anna (6/5): Friendly staff and comfortable - Staff were super friendly and helpful. They helped us book a transport to I-Resort and gave us lots of advice. Breakfast had a choice of meals and were tasty. Room was clean and comfortable but it was very small and the shower drained slowly. Staff did their best to solve the drain problem and did fix it. Room wa comfortable but lacked Windows to see outside.
• Viktoriya (6/5): Не понравилось - Бронировали семейный номер для троих человек, его не оказалось в наличии.Нам предложили два номера, первом этаже( над кухней).Один номер без окна, второй чуть побольше и с окном. Вида из окна не было, утром запах кухни. Мы уже останавливались в этом отеле и в прошлый раз было очень чисто. А через два года отель подустал. Белье серое, в номерах убирают плохо( в туалете стены давно не мыли). Полотенце одно на человека, душ еле держится.В номере без окна было очень душно. Плюсы- персонал вежливый, девушка из экскурсионного бюро постоянно нам помогала. Выбор завтраков стал меньше.Вай фай работал хорошо. Есть русский канал .Нашему сыну номер без окна понравился несмотря на недостатки, .Но если он был чуть младше, один бы не стал жить.
• Verified traveler (10/5): Nice hotel, friendly staff - The staffs are very helpful and passion. They have gave a lot of information about Nha Trang, suggestion about where to visit and the range of price for our meal and transportation fees.
• Kenny (2/5): Disgusted with fleas micro bugs on all surfaces - Completely disgusted, disappointed and dissatisfied. I arrived to the hotel after 10 hours of flight and layover only to find out when checking in and getting a room that the hotel room was infested with fleas or some kind of micro bugs. I walked in only to notice that the sink area had them all over, upon further inspection, the headboard, side table, counter under the tv and coffee area had them all over as well. Disgusted as I was, I notified reception and told them about the issue, they said they don’t have any more rooms in that category of one double bed etc, they said I should just stay in the room and the next day I can get my room changed. As disappointed as I was, initially they said they couldn’t do anything, then they finally said they had a family room on the first floor no windows though, I said ok, let me check it out and see. Upon taking the other room, eventually I noticed the walls were dirty and black, at some point after looking closely onto the furniture I noticed more of the flea sized bugs. I immediately notified the front desk and wanted out. What likely traveler would stay in an infested hotel to maybe only wake up with bed bug bites let alone having the fear that they can enter my luggage and I’d likely be transporting them home. I immediately asked for a full refund as now I had to not only find another hotel to stay but also arrange my own transportation. The reception did not seem apologetic to my circumstance. They said we can offer you a partial
• Roger (6/5): Average hotel in good location in need improvement - Average budget hotel near to the beach. We stayed 5 nights (paid in advance - or we would have moved.) On arrival room was not that clean, toilet seat broken. We asked for this to be fixed twice and it was on the second day. The location is ok. It's about 10 minute walk down to the main touristy area of bars, shops and restaurants. Beach is 5 minute walk away. Staff were helpful in arranging things. Breakfast experience was not good. Your free breakfast entitles you to one drink and one food item.. any more and you will be asked to pay. Also the breakfast team were not very helpful of polite. There needs to be a review by management and some changes made to improve this hotel. As it is, we would not recommend.
• Tracy (6/5): Tight and cramped but okay - The room is quite small and cramped. Although there seems to be some upgrades in the bathroom, the finishes and and construction is poor since there are many flaws and unfinished work like holes in the walls and no shower door. Overall it's okay but we've seen better for this price. The service was good and the staff was nice. The location is off the main street by 2 blocks.
• Verified traveler (10/5): Amazing staff - Great hotel and incredibly friendly staff. Just a short walk to the beach and bars.
• Verified traveler (6/5): - It's ok for one or two nights but I wouldn't stay there any longer. The rooms aren't nice and I couldn't close the window in the bathroom fully.
• Kim (8/5): Tristars stay - Good hotel to stay in Nha Trang, good location, friendly staffs, but very poor breakfast, only get 1 choice!
• Verified traveler (4/5): - ants
• Rob (8/5): Asian holiday 2017 - Handy 5 minute easy walk to beach. Handy to most things. Tidy and clean. Value for money.decent size room. Basic breakfast gets you going. Only complaint is we had Luke warm to cold shower for 3 days eve though we asked for it to be fixed. Staff very helpful and plesant apart from that. Would stay here again.
• Verified traveler (6/5): Good hotel except bugs in the room - The hotel was not too far from the beach. It would been great experience except their were bugs in the room that make me afraid to go back to their hotel. One of the nights, ants were in the room. The other night, there were big bugs crawled on the bed. I hope management can take this bugs issue into consideration. As foreigners, we are very scare of bugs.
• John (8/5): Good standard budget hotel - Nice room - and good standard for price, not on the beach, but I didn't want to be so that was fine. Room was clean (By Vietnam standard). My only problem was air-con unit was above my bed so noisy at night and chill on neck/shoulder in the morning. The local beach is OK - if you are Russian then you will probably love it - but there are much nicer areas in the surrounds.
• Verified traveler (8/5): - You can ask for coupons for some attractions from the tour desk. There is also a computer and printer for you to use to print things.
• Neil (10/5): Great value! - I've stayed at several hotels in this area of Da Nang during the past three years and Tristar is the only one to which I'd return, The location suits me well, with plenty of dining choices, yet not so "touristy". The staff is ultra-friendly and welcoming. Breakfast is "to order", with my favorite being eggs benedict. W-fi signal was strong. Safety/security was never a concern. Bottom line is I consider Tristar a great choice.
• Great trip (10/5): Great hotel close to the beach - Very nice staff. I made an error on my travel dates and arrived a day early. They where able to accommodate me. I also prepaid my hotel through orbitz and that worked well. No hassles.
• Caroline (6/5): Decent hotel with poor staff - Ok hotel, modern fittings, great breakfast. Front desk staff were pretty useless - we moved room twice and they forgot about us both times. It was very annoying. Location good for town and great for train station.
• Bartosz (10/5): nice hotel - Hotel is located close to the beatch, service is very good, breakfast ok.
• Thanh (8/5): Good basic stay - Nice budget hotel. Was close to the beach and nha trang shopping. It is a modern hotel and it's hard to believe from the look of it that it's 2.5 stars. Although I stayed 3 nights and room was only cleaned once. Few ants in the room but didn't bother us. Lovely view of the city from our room too. Nice breakfast as well!
• jess (4/5): - You get what you pay for. Questionable cleanliness and house keeping. Average breakfast.
• Sarah (6/5): Convenient and clean - Our room was on 1st floor, anove the kitchen - no sleep in here! The kitchen was noisy from 530am each morning and it was impossible to sleep past this time. The room was clean although a little small for the price. I have to say the service given by the tour desk lady was the highlight of the stay. The shower was only hot 1 of the 3 days we stayed and the 'knob' to turn on hot water on obviously didnt work. The in rom safe was locked and we were told someone would fix it but they didnt. The wifi was ok for just browsing, but doenload/upload was woeful. The reception staff were really good at checkout.
• Verified traveler (10/5): Awesome staff - The staff here is incredible friendly, very helpful and patient. Rooms are clean and the included breakfast gets you started in the morning. Great for the price. Also out of main tourist area but still central so everything is accessible.
• Cags (8/5): Decent budget hotel - The hotel is clean and reasonably central (though not directly in the main tourist area, it is close to the Cathedral). The room was basic - quite small, but functional, with a good shower and comfortable bed.
• Adam (8/5): Amazing Staff Makes this Hotel Worth It. - The hotel itself is pretty standard. Nice, basic rooms with pretty comfortable beds, though there was an issue with lack of hot water in the shower. The location was great, just a few minutes walk from the beach and a large shopping centre, yet away from the uber-touristy section of town. The best aspect of the hotel was the staff, who were incredibly friendly and willing to help us book tours, find local food, and even offered us a shower after we took a snorkeling trip on the day we checked out. They really made the hotel a great experience.
• Verified traveler (4/5): Dirty and overrated - Ants crawling around the room from first day, mold in the bathroom, faulty television, Wi-Fi useless most of the time. And the hotel did nothing when I told them theses issues on multiple times.
• Debra (10/5): Awesome Gem near Beach and Shopping - What a lovely place to stay - clean, awesome staff, great location close to the beach, a shopping mall, and other downtown-ish delights. Really appreciative of the staff and their efforts.
• Ken J W (8/5): Ratings and reviews accurate. Good value. - I was quite happy with my room and stay. Staff friendly and happy to help. Clean, everything worked, central location.. Close to beach, train, shopping, restaurants etc. Good value for the price paid.
• pubudu (10/5): Nice hotel close to beach - We stayed in Nha Trang for 2 nights, went on Island hopping tour which included snorkeling, diving, fishing. Very nice place mainly if you are into beach activities.
• Verified traveler (10/5): Nice hotel. 3 blocks to the beach. - This hotel has everything you need to be comfortable. The standard room size is a bit small but ok. The bed is the most comfortable we have had in 4 months of traveling Asia. The room was cleaned every day. The shower was enclosed so the bathroom didn't get wet. With everything being so good with the hotel, the staff are who really make it Amazing!! They booked us our train ticket to Hoi An and our friends flights to Saigon. No up charges on anything. They were always happy to suggest a restaurant and arrange the taxi to get us there. Best service we have experienced anywhere in the world.
• emily (10/5): New, clean hotel with exceptional staff - Stayed just one night but would happily stay for more. New hotel with immaculate rooms. Good wifi, comfy bed and nice bathroom. Room wasn't big but everything was lovely. The staff were incredibly helpful. They booked us bus tickets and vinpearl tickets. They even let us have a shower at the end of the day after we had checked out. 10/10
• Loc (10/5): Nice hotel for the price. - One of the best option for price range.
• Loc (10/5): Nice hotel for the price. - Nice hotel for the price. Location is not in westerner part of town but quite close. Staff is also nice. Definitely will come back next time.
• Verified traveler (6/5): Nice staff - Nice hotel near the beach. The staff who works there are very nice and helpful.
• Verified traveler (8/5): Nha trang - Great staying, good and helpful staff. Good breakfast.
• Hannah (8/5): - Room very comfortable however it was small so not much room for luggage and moving about, the bed and bathroom were very high standard though. Modern decor, the staff were very friendly and helped us with everything we needed including renting bikes. A bit out of the way but close to the beach and a few restaurants close by.
• Tiana (10/5): Excellent accomodation at affordable rate - Had an amazing stay here! The girls behind the counter went above and beyond to help out! They booked a taxi for the day, booked reservations at different places, booked airport transfers, exchanged money and recommend top food places! The girls are very fluent in English and more then willing to help out! Thank you for your great service!
• Verified traveler (8/5): Great Price for the Hotel! - This hotel is great for the price. It is about a 3-5 minute ride to the beach! Rooms were clean and comfortable. Nothing too fancy, but well worth the price. Great for 1-2 people, may be a little cramped for anymore. Had a great window view into the city, don't expect a good view of the beach as this hotel isn't on the beach. Downstairs, you can rent a moped and sign up for tours of halong bay. Overall, everything a budget minded traveler would need.
• Joshua (8/5): Nah trang - The stay was over all very good, however the noise in the communal areas as well as the corridor right outside our room was witness to several what seemed like shouting conversations.
• Samantha (10/5): Fab place to base yourself - When we arrived at the hotel at 7am off an overnight from Hoi an we realised we had left our passports at the last hotel. Nightmare. But for the fabulous manager at Tristar, this was no problem. She simply rang our last hotel and arranged for them to be brought on the overnight bus the following day, she also went to collect them for us from the bus station. We were also allowed to check in to our room at 7am which. Is unheard of in he hotel business. This was amazing as we had hardly slept on the night bus and quickly caught up on our sleep. We can't ask her enough for this. The hotel was perfect, really lovely and close to everything. We rented scooters from the hotel which made it so easy to get around. The Staff and the hotel are both fabulous! Thank you again.
• Walter (8/5): Good Value for money - Tristar's close proximity to the railway station and the beach was a deciding factor when we picked this hotel but we were very pleasantly surprised with our choice. The staff were extremely pleasant, our room very spacious and the bed the most comfortable we've encountered during our 2 months travelling.
• Vanessa (6/5): Tristar - Hotel room was a little too small for a family of 4. Reception are is tiny no room to move with a tour desk right in front of the elevator door no room to wait for your lift. However hotel staff was very sweet & accomodating, I forgot some items in room 2 days after check out I went back & was pleasantly surprised they still held it for me, good honest staff & service.
• josephine (10/5): Modern, up to date facilities - Good hotel, good location, great breakfast. Modern rooms with modern facilities. Tours in the hotel were good. Staff very friendly and helpful. Would recommend this hotel
• Verified traveler (10/5): Close to the beach and away from the noisy centre - The hotel was very nice and clean. The staff were very helpful and showed us where the real Vietnamese cafe spots were, as we wanted to experience the real Nha Trang.
• Daniel (10/5): Very clean, friendly staff - Came to hotel after overnight train at 6am. Two staff at front desk. Asked to check in early (didn't email before). Official check in is at 2 but they said they'll push it to 10 cause room isn't ready yet. Went for a fun dive, sailing club is awesome. Came back and room was ready. First night was good, bit of construction work could be heard in the afternoon but not overly distributive. Second night, had a drunk guy screaming for a while but that was sorted out. Next night a security guard was posted at his door. Next nights were perfect. Other points: strong hot water, no real restaurants next door but lots within a short walk,
• j & w (10/5): Outstanding staff - Helpful and friendly. The staff at Tristar went out of their way to make our visit a great experience! From the moment they picked us up at the airport to the second we left we could not ask for more. We definitely would recommend Tristar to anyone.

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