Quality Hotel Point Cook
Location: 454 Point Cook Road, Point Cook, au
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Amenities
Quality Suites Seasons 5 offers an array of luxurious amenities including an indoor pool, fitness centre, and spa with various packages and treatments available. Most suites feature a spa bath for added relaxation during your stay.
Convenient Location
Conveniently situated just a short drive from Werribee Open Range Zoo, Sanctuary Lakes Shopping Centre, and Sanctuary Lakes Golf Club, our hotel provides easy access to popular attractions in the area. Melbourne Airport is also just a 30-minute drive away.
Elegant Event Spaces
With an on-site chapel, gazebo, and grand ballroom, Quality Suites Seasons 5 is the perfect venue for weddings, receptions, and corporate events for up to 500 guests. Our picturesque setting adds a touch of elegance to any special occasion.
Experience luxury and convenience at Quality Suites Seasons 5. Book your stay now to indulge in our premium amenities and services.
Important Information
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 10:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Massage services
- Chapel/shrine
- Non-smoking throughout
- Wheelchair accessible
- Kid meals
- Heated pool
- Outdoor furniture
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Golfing on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Private picnics
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Fishing nearby
- Health or beauty spa nearby
- Swimming nearby
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Efficiency King Suite with One King Bed and One Queen Bed - Accessible/Non Smoking
This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a roll-in shower.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Heating
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
-
Efficiency Superior Family Suite - Non-Smoking
Max Occupancy: 4 (4 Adults)
- Toilet paper
-
Two-Bedroom Suite
This air-conditioned suite has 2 interconnecting bedrooms, a private patio and a spa bath. It also has a separate seating area, a 40-inch Smart TV with digital channels, as well as a desk, a refrigerator, a microwave and tea and coffee making facilities. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Toaster
- Cleaning products
- Additional bathroom
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Heated pool
- Shallow end
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Twin Room, Non Smoking
2 Twin Beds
215-sq-foot room, patio with garden views
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, double sofa bed, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Premium bedding
- High-speed internet access
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Private spa tub
- Bedsheets provided
- Smart TV
-
Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
Features a private patio
Internet - Free WiFi
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Interconnected room(s) available
- Alarm clock
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
- Smart TV
-
Suite, Multiple Beds, Accessible, Non Smoking
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
Features a private patio
Internet - Free WiFi
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, iron/ironing board, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Free WiFi
- Pillowtop mattress
- No rollaway/extra beds
- Bedsheets provided
- Smart TV
-
Two Bedroom Apartment
1 King Bed and 1 Queen Bed
248-sq-foot room, patio with garden views
Layout - 2 bedrooms and sitting area
Internet - Free WiFi
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, double sofa bed, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- Separate sitting area
- High-speed internet access
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
- Smart TV
-
Suite, 1 King Bed with Sofa bed, Non Smoking
1 King Bed and 1 Double Sofa Bed
Features a private patio
Internet - Free WiFi
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, double sofa bed, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Free WiFi
- Pillowtop mattress
- No rollaway/extra beds
- Bedsheets provided
- Smart TV
-
One Bedroom Apartment
1 King Bed
215-sq-foot room, patio with garden views
Layout - Bedroom and living room
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, coffee/tea maker, and electric kettle
Sleep - Pillowtop bed, premium bedding, and bed sheets
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Safe, double sofa bed, and iron/ironing board; rollaway beds (surcharge) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Electric kettle
- Sofa bed
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Jetted bathtub
- Premium bedding
- High-speed internet access
- Separate bathtub and shower
- Free WiFi
- Pillowtop mattress
- Private spa tub
- Separate bedroom
- Bedsheets provided
- Smart TV
-
Studio Apartment
1 Queen Bed
215-sq-foot room, patio with garden views
Internet - Free WiFi
Entertainment - 40-inch Smart TV with digital channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone, safe, and iron/ironing board
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Premium bedding
- High-speed internet access
- Blackout drapes/curtains
- Free WiFi
- Pillowtop mattress
- Bedsheets provided
- Smart TV
-
Efficiency Queen Suite - Accessible/Non Smoking
This suite is air-conditioned and features a flat-screen TV with cable channels, a wardrobe, a safe deposit box and an electric kettle.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Toilet
- Heating
- Satellite channels
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
-
Queen Studio
This stylish open-plan studio features an en suite and a 40-inch Smart TV with digital channels. The kitchenette offers a microwave, bar fridge and tea and coffee making facilities. Sliding doors open out on to a veranda. Please note that there is no capacity for additional guests or extra beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Toaster
- Cleaning products
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Heated pool
- Shallow end
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
One-Bedroom Suite
This air-conditioned suite features a private patio and a spa bath. It also has a separate living area, a 40-inch Smart TV with digital channels, as well as a desk, a refrigerator, a microwave and tea and coffee making facilities. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Satellite channels
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Toaster
- Cleaning products
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Heated pool
- Shallow end
- Wine or champagne
- Bottle of water
- Chocolate or cookies
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key card access
- Window
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Efficiency King Suite - Non Smoking
This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Heating
- Sofa
- Tile/marble floor
- Alarm clock
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Heated pool
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
Guest Reviews
- Gill (5/5): OK location for our group - Modern fittings, comfortable large bed, quite location No hair dryer, very challenging to get the TV 'on' free to air, meal arrangements for our group unusual. No choice of wine other than red, when chicken and fish were on the menu.
- Carol (9/5): Quiet and relaxing - The location is quiet and peaceful. The shower is spacious with a huge shower head. The bed was comfortable. I didnt know where and when breakfast was.
- Privitelli (9/5): -
- Gary (10/5): -
- Noor (5/5): -
- Brennan (10/5): -
- Baohm (8/5): -
- Peter (10/5): -
- Robyn (9/5): - Friendly staff and clean
- Kelly (6/5): Nice stay, easy parking, rooms could be improved. - Around the area was nice, easy parking, comfortable beds. Night manager was quite grumpy, deduct $300 bond plus charges, and don’t refund you the charges, takes a week, only one washing machine & dryer which you need maintenance to help you operate, rooms are a little outdated, no couch, no stove, pool cold.
- Aaron (8/5): -
- Guest (10/5): -
- Umar Abdul (10/5): -
- Diwa (10/5): -
- Shelley (8/5): - Spacious
- Gary (10/5): -
- Nick (8/5): -
- Marlene (10/5): -
- Shivam (9/5): -
- Krissty (7/5): - Room was spacious and clean. The noise from the function room on the Saturday night terrible. People making noise into the early hours of the morning. Do not recommend staying here on a weekend if you’re a light sleeper.
- Olivia (8/5): - The hotel was well presented, tidy and welcoming. The rooms were very spacious and parking out front of the rooms was very convenient. My only feedback is the high amount taken for the security hold for the rooms/ room keys and the refund process is also a little funny for those who do not bring a physical card. Aside from this, everything was great.
- Carly (10/5): - location and cleanliness
- David (10/5): - Easy check in wasn't a hustle N/A
- Eliane (10/5): - Venue was lovely and quiet, no functions etc one while I was there Good bath, great bed
- Stella (7/5): - Close to amenities yet surrounded by grass land. Pillows were very soft you put your head on it and your head ends up being on the mattress
- Judy (7/5): - Room was spacious and suitable for one person Unfortunately breakfast was not available. I was told the dining room was closed.
- Gabrielle (10/5): -
- Wedsha (8/5): -
- Rosse (10/5): -
- Jason (1/5): Never again - Leaving Paid for a spa room. Didn’t get a spa room because they were all taken. Wasn’t refunded the difference of room booked and a spa room. Also had $0.01 charge to my bank account for no apparent reason.
- Theresa (3/5): Should be shut down… - It was a decent size room, shower was big and the bed was comfortable. Firstly, the patio chairs were completely broken. The cupboard hinge on the fridge cabinet was also broken and hanging off. The phone in the room was not even plugged in and it took staff about 20 minutes to sort that out. The biggest concern though was safety. There was no smoke detector anywhere in the room, not in the bedroom, bathroom, or the walkway outside. I questioned this with staff and the response was basically a shrug, as if it was not an issue. This is extremely concerning and, as far as I understand, not legal. The gardens were also poorly maintained and the property advertises a restaurant which is not actually operating. We paid $300 for the night plus a $300 holding deposit, which we were told will take up to 7 business days to be returned to our card. We will see…. Overall this experience was very disappointing and concerning from a safety perspective. For the price being charged, the condition and standards of the property were not acceptable.
- Thomas (8/5): -
- Chris (8/5): -
- Lufua (8/5): - I like the environment, the bed was spacious and water in bathroom exceed my expectation. I did not like the way they put the towels, it was not enough
- Charlie (4/5): Staff at desk didn’t help when mentioned the problems above. - Quiet No extras. Bathroom fan and lights weren’t working. Couch was ripped.
- Dangirwa (10/5): -
- Keith & Sonya (8/5): A very high quality, no atmosphere venue that will appeal to very few, based on its location. - Very clean, large and modern as well as very comfortable. No one on duty, our unit was difficult to find due to the number being difficult to see. It was away from any shops or the town. In fact we did not see the town at all since we arrived late in the pm and left for home the next day.
- Coffey (10/5): - From the late, late check-in to the spacious room and modern facilities, I'd definitely stay longer next time!
- Leanne (10/5): -
- Steve (6/5): Not good service facilities not as per the listing no staff available. Poor information! - I only wish I could comment on this but on arrival, after we paid for the room, we were informed that there was no food available as the restaurant was undergoing renovations. Had to find our own external provision. No food available. Only one person on duty. At all as far as we could tell. No batteries in the tv remote control. No response from anyone on the phone. Had to take batteries from the aircon controller to watch tv.
- Megan (8/5): - Not enough towels. only got 2 for 2people for a night but we had like a showers each
- Zena (8/5): Nice comfortable room - Nice and roomy Disabled shower
- Andrew (10/5): Exceeding expectations luxury - Accommodation quality, rather luxury for a motel like price. Separate houses with two units. Location in Point Cook. Friendly and helpful staff.
- Brooke (1/5): Should know before booking - The pool was beautiful big enough for families and lots of space to hang out. It went shallow to deep but on entry there was a dead bird and many bugs. Before booking I wasn't advised that the hotel contracted with the government to house the unhoused. We were placed next door to a "homeless" who were drinking and ended in an aggressive yelling argument outside our door. We were advised then of a couple of units housing people alike. It was very uncomfortable and while the staff moved us, I felt uncomfortable and unsafe for the duration of stay especially when we bumped into each other. Families should be mindful. The shower glass was dirty, the fridge was hot and leaked in the room, the weeds were high despite snake danger signs and broken pipes and tiles around property.
- Lisa (10/5): - Everything the room was very spacious, would definitely stay again. Dont like the fact that the bond is very steep.
- Wang (9/5): Good place for vacation - It was big and had all the amenities. It was too far from the airport 🛫
- Mario (9/5): - Room and especially the bathroom was very spacious. Pillows where very soft
- Hulonce (8/5): expected to eat there and could not - The restrant was closed
- Sammy Falls (8/5): - Easy check in, clean, comfortable Restaurant was still advertised and menus were in room. Called to order and was advised it was under construction. Needed a bigger bin in the room.
- Saed (10/5): -
- Michael (10/5): -
- Jackson (8/5): Good - Ac was strong Great stay only thing was the door locked at 9:30am and we couldn't open it to check our stuff was all packed
- Saad (10/5): - Bond of 300 dollers.
- Minh Ngọc (8/5): Swimming pool need to clean. -
- Kimberley (8/5): Nice one night stay, would book again. - Nice big comfy room. Info on room service or nearby food options.
- Chrissy (4/5): Not impressed just glad it was only for a 4 days. - The location, closer to shops and also my family’s homes. No room services, have to called & message couple of times to request for things. Our sheets were not changed at all during our stay, no vacuum, the rubbish weren’t emptied at all. Had to called few times for the aircon to be fixed during a 40degree day in Melbourne. Yet so quick to take money from me for payment. Unfriendly staffs at front desk.
- Kylie (8/5): - Loved the quiet, the facilities & the closeness to coastal park. Large rooms & comfortable beds The small bar fridge was not very cold would like a small freezer for ice
- Suzie (10/5): - Lovely place.
- Sharlene (9/5): - ! Expensive bond that left me without funds in my bank account
- Palwinder (10/5): -
- Matthew's Gaming (10/5): -
- Andrew (9/5): - The room size is excellent very clean and the spa was clean and worked great. The tidiness of the room was excellent real enjoyed our stay Nothing the room was great
- Denis (6/5): good - Room was good Amenities in room and generally are poor
- Gayle (5/5): - Location $300 holding about - above standard Cleanliness of room.
- Dawn (6/5): Clean and reasonably comfortable for an overnight stay, wouldn't want to stay longer though. - Very clean and tidy, nice to have a ground-floor nearly separate room. Friendly staff on check-in. The onsite restaurant was closed for renovation, which was not mentioned online or in person until I asked. The shower head had a leak that sprayed water all over the floor, making it very slippery and dangerous. The occupants of the next-door room were not very considerate neighbours, as they made excessive noise and frequently parked in our designated spot.
- Aman (8/5): -
- Jennifer (8/5): It was nice and relaxing x - It was a nice stay, cozy x
- Mark (4/5): -
- Katarina (8/5): Comfy clean and warm. -
- Anthea (9/5): -
- Govind (9/5): -
- Antony (7/5): -
- Damien (10/5): - Accommodating staff, absolutely beautiful venue, and the rooms 5* and immaculate Nothing to add. We will be back.
- Belinda (5/5): - Quiet place Expensive, nearly 3 weeks later and no return of bond which was meant to be within 5-7 business days.
- Jessie (3/5): - The bed was comfy I requested a reduced rate because there was no restaurant open, and no where did it state it was closed. I was told I couldn't get room service for dinner. I was also told no breakfast. No food what so ever, when online it says restaurant, and also room service. No one got back to me. It was brushed off.
- Lan (10/5): - Quiet The air condition
- Vicki (9/5): A unique hotel away from the main area of Point Cook. Our large room was very clean with a modern light bathroom and ver - The Quality Hotel is a lovely property to stay just on the outskirts of Point Cook in Victoria. Not your normal high-rise hotel but separate duplex-type units that we stayed in and in nice surroundings. Our room was large with a modern, light bathroom and kitchenette area. This is the second time we have stayed here and will stay again. Nothing we did not like.
- Carla (10/5): -
- Sheree (10/5): - Staff were friendly, room was nice Unnecessary $300 bond Needed more towels Tiles in the bathroom were laid wrong so when showering, the water ran towards the toilet and partially flooded the floor
- Sianna-Reigh (10/5): -
- Katie (8/5): I was only there for an overnight stay and it met all of my needs. - Bed was comfortable, shower was spacious. Extra blankets in case it was cold and I didn't know how to operate the heater remote because it was a bit chilly in the evening.
- Cheryl (7/5): Property needs updating. - Bathroom and bed plus the pool. Found out restaurant closed too late to cancel. That left no communal space as the foyer has nothing except a couple of old fashioned and damaged chairs. The garden in view of the rooms needs some TLC, and proper outdoor settings on the unit patio.
- Bianca (1/5): Unprofessional and not clean. The shower had black mold. Cleaning staff need to take better care. - The cleaning staff left our room door open after they "cleaned" our room. We discovered it after a day out in the city. Very unhappy as there were many valuables like Christmas present and laptops in the room that could have easily been stolen. On the last day our bed wasn't make after we requested our room to be attended to.
- Jouvelet (10/5): - Large bed and very relaxing spa. The swimming pool, whilst small, was really nice and clean. The shower frame could do with a good scrub.
- Angela (8/5): Comfortable and clean. Would recommend and stay again - The room was very spacious and clean. The bed was comfortable. Easy free parking right in front of my room. The covered patio outside the room is a nice place to sit and relax. The air conditioner took a long time to heat up the room. The fridge was barely cool and didn't keep drinks cold at all. The bathroom window didn't close which let cold air in and they take a bond instead of just putting your card details on file.
- Antony (7/5): Clean and roomy stay - Quiet The bar and restaurant was closed
- Josh (4/5): Horrible, very untidy and dirty and staff not helpful at all. - Easy to get to and room was good size It was dirty and unclean. The pool bathrooms look as if they had not been cleaned in a long time. There was cigarette butts and ash all in the pool area. There was worn underwear under the sink in my room with feces all over it. The room was not set up. We had to set it all up after paying extra for the rooms to be set up with the softer bed. The softer bed was broken had to be changed rooms and made us late to our event. Staff just said when we advised this issues “oh ok well I’ll just pass it onto a manager and they might contact you”
- Lisa (8/5): -
- Dominic (7/5): Good value - Location, spacious, clean, car parking Bar soap instead of liquid
- Paul (8/5): - Tv didn't work maybe flat batteries in the remote
- Samuel (8/5): -
- Mbaz (9/5): Beautiful sport to be. - The place was nice, very clean and quiet. The fact that my stay was short, I will definitely come back.
- Daniela (1/5): I won’t be recommending this place to anyone. - My bathroom had mould. The cleaner didn’t clean the room only made the bed with the same sheets. I had no shampoo or body wash provided. I’ve been waiting for a manager to call me in regards to these issues and I’ve got nothing back.
- Tommy Sattler (7/5): - Good spa bath quiet comfy cozy except for the room wasn't clean up to decent standards 😔
- Shivani (10/5): -
- Ku (8/5): -
- Canzonet (10/5): -
- bryan (9/5): Short stay - Location was good Location was good worst thing was the $300 bond we had to pay unfortunately we had to wait 14 days to get it back disappointed Admin didn’t even bother to contact me And left it to the staff on the desk she Wes as helpful as possible
- Danielle (5/5): Over priced but location was good - Location was great Not the cleanest and the bond hold wasn't explained properly on check in it was the next day when i asked where our bond was the staff member explained it would be about 5 days to return. For the price i would of liked a bit of milk in the room for a coffee
- Zulky (7/5): -
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