Villa Sonia Bisma
Location: Jalan Bisma, Ubud, id
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Villa Sonia Bisma offers spacious, well-appointed rooms in central Jalan Bisma Ubud, just a stone's throw away from the famous Monkey Forest. The rooms are elegantly furnished, air-conditioned, and equipped with modern amenities like cable TV and a minibar. Large windows invite natural light, creating a warm and inviting ambiance.
Tranquil Outdoor Setting
Nestled amidst lush rice paddies, the hotel boasts a stunning outdoor lap pool surrounded by a serene garden. Guests can relax by the poolside, enjoying the peaceful atmosphere and picturesque views. Free WiFi is available throughout the property, ensuring connectivity for all guests.
Convenient Location
Situated within walking distance to Ubud Market and a short drive from Ngurai International Airport, Villa Sonia Bisma offers both tranquility and convenience. Explore the nearby souvenir shops or take a leisurely stroll to immerse yourself in the local culture.
Experience luxury and serenity at Villa Sonia Bisma. Book your stay now for an unforgettable getaway.
Important Information
The hotel will contact guests directly for deposit payment details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Car hire
- Massage services
- Currency exchange
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Outdoor furniture
- Fruits
- Staff adhere to local safety protocols
- Cashless payment available
- Contactless check-in/check-out
- Shared stationery like menus, pens are removed
- CCTV outside property
- 24-hour security
- Happy hour
- Cooking class
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Exercise/lap pool
- Japanese garden
- Health or beauty spa nearby
- Swimming nearby
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room
Spacious room located on the second floors.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Linen
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
-
Super Deluxe Room
1 Double Bed
54-sq-foot soundproofed room with a balcony
Internet - Free WiFi
Entertainment - Digital channels
Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and room service
Bathroom - Shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and wardrobe or closet; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Room service
- Free WiFi
-
Superior Double Room
Air-conditioned room with cable TV, mini-bar and a work desk. This room features a bathtub.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
-
Studio with Balcony
This double room has air conditioning features a bathtub, located on the third floors.
Please note that this room cannot accommodate elder over 50 years old.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Tile/marble floor
- Dining area
- Electric kettle
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Linen
- Dining table
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
Guest Reviews
- Lisa (10/5): -
- Hell (9/5): -
- Jo (10/5): - Such a place, like home was hard to leave :) people there so attentive emand welcome, i recommand blind eyes
- Stephen (8/5): -
- kurniasih (8/5): -
- lucas (6/5): - In general it was a lovely room with very nice staff. Was a bit unlucky at night with two small unwanted guests waking me up in the middle of the night. the security guy helped me 'fix it' but it ruined my experience.
- Paul (10/5): - tres bien isolé et ils prévoient de quoi éloigner les moustiques, on a pas été piqué une seule fois, tres proche des singes
- lucas (10/5): - lovely and very helpful staff. clean beautiful room, great location.
- Natasha (8/5): -
- Lydia (8/5): Great location and very nice room! - Great location next to monkey forest, monkeys come on balcony which we loved watching them from inside the room. (They only came infrequently). Room was very nice, big and clean. Pool nice. Breakfast is brought to you in your room. Some construction near by but common in ubud, you can’t really get away from it. Potentially could be more option for breakfast but not complaining for the price and service.
- Line (5/5): - Personalet var virkelig søde og hjælpsomme. Rigtig behagelig seng med myggenet Der var klam lugt, mug på væggene, myg overalt og så var det bare ikke nær så godt som på billederne. Jeg er glad for jeg ikke har betalt fuld pris.
- Diwash (6/5): -
- Francesco (10/5): - Tutto perfettamente pulito, profumato ed in ordine, io e la mia compagna siamo stati benissimo durante il nostro soggiorno Nulla da segnalare
- Sasha (10/5): My girlfriend and I stayed there for three days. We arrived very late and checked in at 4 a.m., but that was not a probl -
- adam (9/5): -
- bnk (10/5): - Tout c'était magnifique
Bonne continuation
- Sarah (2/5): - Watching the monkeys in the forest is the only highlight of this place, but otherwise the monkeys can be a problem, as they came onto my balcony, and tried to get into my room, also they nearly stole my swimwear drying outside, if you are not paying attention they will steal your stuff / try to get in. I stayed in Ubud for 1 month and this was the worst stay.
-Ant swarm in the bathroom. I know bugs are a thing here, but this was a real swarm, I did not leave food out or on the floor it was there when I arrived.
- really really unsafe half width steps up the room, this is hard with luggage and in general - unsafe stairs
-'breakfast included' was not a very wide variety so I did not have it.
-room was dusty and triggered my dust allergies.
- Brandon (8/5): - Staff were very friendly and polite, bed was comfy, room had great air-conditioning and a nice little balcony, hotel assist at reception if you need laundry doing (clothes back the next day) Hotel is down a sidestreet which is both good and bad, hotel is open plan so the occasional monkey wandering near the pool but I guess it's part of being in ubud and on the edges of the monkey forest
- PARIVALLAL (7/5): -
- çelik (6/5): - Personel iyi, konum süper ve sabah maymunlarla uyanmak çok güzel :) otelin yaninda akan su sesi biraz yüksek
- vadims (10/5): -
- Nataliia (10/5): - Все чисто и аккуратно . Хорошее соотношение цены и качества
- Siosios (8/5): -
- Kseniia (8/5): - Дружелюбный персон,обезьянки безобидные интересно было за ними наблюдать Не сказала бы что было идеально чисто,в целом норм
- alain (10/5): hotel a recommander - personnel très agréable, la propreté, l'emplacement. les singes curieux a notre balcon tout quoi rien
- Redana (10/5): -
- Nisa Panjaitan (10/5): - Todos, el equipo, ubicación, el lugar etc Nada
- Tereza (10/5): -
- Alessandra (6/5): -
- Somesh (5/5): Ok - Location Price was too high in comparison to amenities provided
- Jocelan (3/5): -
- Jean (10/5): Friendly helpful staff, most comfortable room. Everything you need a 2 min walk away! - Everything! The distance to everything! Even walking to Monkey Forest 5 mins away. Choice of quiet or full on party a few short mins away, but quiet enough to relax by the pool. Staff were excellent and nothing was too much trouble. I highly recommend Villa Sonia Bisma, you won’t beat the price! Nothing.
- Julie (10/5): -
- JUSTINE (8/5): Très bon accueil, chambre propre par contre l’eau de douche était froide -
- Joaquin (8/5): -
- JOUAN (10/5): -
- Marcel (7/5): -
- Marcel (7/5): -
- Pariasa (7/5): - The Location is just great,near to the perfect spot,resto, monkey forest,etc .The staff is nice,.,But the towel and linen need to change,has too many stains, as well the bad mantras are too old ,The breakfast is just good for the price we paid.,the monkey came to visit every minute. towels and linen are dirty.
air-conditioning has loud sound and is annoying us during night rest.
TV with set up box bit old style.need the new era TV like android or Smart TV
- Jose (6/5): -
- Zita (5/5): -
- Margriet (4/5): - Emplacement top, mais on ne peut pas laisser ouvert la porte de la terrasse (pour aérer car l’odeur d’egout est nauséabonde) a cause des singes sauvages. L'odeur de égouts ! Taches de moisissure dans toute la chambre, les rideaux et le moustiquaire.
- Justin (6/5): - The staff is helpfull and friendly I changed some rooms and they were smelly.
- Evgenia ( Jane) (10/5): -
- Matthew (8/5): A little gem in Ubud - Great location close to Monkey Forest
Good breakfast
Sweet staff
Spacious room
- Shahan (7/5): - Was near to main Market. Rooms and bathrooms size was quite good. Building and rooms needs Renovation. At night outside area of Hotel gate was completely dark.
- Oliveira (9/5): -
- Rumeysa (1/5): - Konumunu Kahvaltısı çok kötüydü tuvaleti çok eski pisti örümcek ağları falan vardı yatak odasındaki sandalye rezalet iğrençti ve 1 hafta boyunca asla yatak çarşafı,
havlular değişmedi gerçekten rezaletti
- Lucie (9/5): - Super lokalita, zážitek starých časů této villy stojí za to
Opičáci také byli, personál super ochotný
- Marion (8/5): Une chambre au milieu des singes - Les premiers instants où je suis arrivé j'ai trouvé que la chambre ne ressemblait pas aux photos parce qu'elle était un peu plus vieille mais une fois dans la chambre j'ai vraiment apprécié la grandeur de l'endroit le frigo et la télé connectée à Youtube c'est très bien mais vous n'avez pas accès à autre chose le fait d'avoir les singes qui visitent sur le balcon c'est quand même quelque chose d'exceptionnel et le personnel a été incroyablement gentil et aux petits soins merci encore! J'ai beaucoup apprécié l'air conditionné qui marchait très bien et la qualité du lit Il est très difficile d'accéder à l'eau chaude le dernier jour en me levant très tôt j'en ai eu un petit peu mais en même temps il fait tellement chaud au bout de qu'une douche froide ça fait du bien aussi
- Mwanasha (3/5): - Comodidade A limpeza, tinha um rato no quarto , wi fi nao funciona muito bem , tem um cheiro estranho
- Nico (7/5): -
- Ratanak (3/5): This hotel is needed to be renovated. - Location was great. Bed is comfortable and staffs were very friendly. The room is quite old. Bathroom was not clean and had very bad smell.
- Jeremy (9/5): -
- LE PAPE (6/5): - L'emplacement est à côté de Monkey forest. La ville est à quelques pas. On est à l'abri du bruit de la ville.
Très bien... La douche, pas propre, rouillé, beaucoup de calcaire et pas d'eau chaude.
Pas conforme au photo, pas de baignoire.
- Karine (10/5): -
- Gianluigi (6/5): - Camera non proportion pulita… bagno .. non ne parliamo
- Jarrod (10/5): amazing amazing amazing - Friendly! great breakfast! Amazing views while eating nothing
- Pascale (8/5): - Calme et très près du centre et des sites touristiques
- irene (9/5): -
- Massimiliano (10/5): Due giorni a Ubud - La posizione vicino alla monkey forest e a tanti locali di Ubud Niente
- Katia (9/5): Excellent rapport qualité prix - Excellent rapport qualité prix.
Les photos correspondent parfaitement à la réalité.
L’hôtel est situé à quelques minutes du centre-ville. Il faut laisser couler l’eau pour qu’elle soit chaude.
Les singes sont vraiment très près.
Le toilettes à droite quand on rentre sont sales.
- Nolwen (8/5): Nous sommes ravies d’avoir séjourné dans cet hôtel, et le personnel a été super avec nous. - Les chambres sont grandes et le lit est très spacieux!
Le personnel de l’hôtel est parfait! Ils sont de bons conseils. Les chambres ne sont pas très bien isolé donc on ressent vite l’humidité et on entend les personnes parler lorsqu’elles sont dehors.
- Mirthe (7/5): Leuke plek in Ubud. Veel bezienswaardigheden op loopafstand. - Lief personeel. Aapjes tijdens het ontbijt. Vrij vochtig op de kamer.
- MAGDY (10/5): -
- sandrine (10/5): - J’ai beaucoup apprécié mon séjour : l’hôtel est très propre, le personnel est à la fois gentil et disponible, la literie est confortable et l’emplacement est parfait, tout près du centre-ville, le petit déjeuné le matin très bon également ! Rien ! 😋
- Jonas (7/5): -
- gilles (8/5): - Hotel tres bien placé dans Ubud, petit déjeuner avec les singes en face, sanitaire moyen(menage bof et odeur d égout)
Ne pas prendre de chambre en rez de chaussée, la réception etant au meme niveau, on les entends beaucoup
- Jessica (6/5): -
- Kana (7/5): - Friendly staff, bath tub, hot water Breakfast needs to be improved, steps are so old and safety reason, it must be fixed..
- HASSOUN (5/5): bon rapport qualité prix mais fermez les fenetres et éviter la piscine ... - l'emplacement est très bien, facilité d'accès aux commerces et restaurants. Les chambres surout la suite parentale était belle tout en baies vitées. on avait choisi la proximité de la fôret de singe mais ne sachant pas qu'ils pouvaient être aussi agressifs et carrément entrer dans l'hotel et autour de la piscine comme bon leur semble. Mon fils a ete mordu , on a du le faire vacciner contre la rage plusieurs fois durant le sejour. Perte de temps et cout financier. Le personnel a été adorable avec nous mais bon...
- Erin (7/5): Comfortable but certain areas could be improved - Firstly the staff were excellent, they were so friendly and helpful , they couldn’t do enough for us . The breakfast was a let down , we only went twice and never finished it either time . The cutlery is quite dirty and the dining area itself could do with a good clean. The monkeys are also always on the watch and one jumped on the table and took some toast one morning, the staff done all they could to keep them away afterwards. The bed was really cosy and we slept really well. It’s also a nice quiet destination. Beware of the monkeys before booking, they are everywhere. We couldn’t use our balcony as we were afraid of them , we also did not use the pool because the monkeys were around there too. It was a little annoying not being able to use the pool or balcony, the monkeys would sit on the table and stare into the room. They didn’t bother us too much but just be aware . Again the staff were amazing and we were always greeted coming and going. Breakfast- food and cleanliness of dining area could be improved , dirty cutlery and ants on the table. There was a fly in my pancake one morning and we didn’t return for breakfast after this. The monkeys can be intimidating and we avoided using the balcony and pool because of them.
- Sangjin (8/5): - 첫날 밤 늦게 체크인해서 잠만잤어요.
직원,사장님 모두 매우 친절하세요
호텔방 천장에 누수흔적 있었고 거울에 지워지지않는 오래된 얼룩이나 가구의 낡음 등 상태는 전체적으로 오래된 모습.
방에는 없지만 로비벽에는 도마뱀 붙어있음
조식 퀄리티 음..ㅋㅋ 오믈렛 시켰는데 계란말이 나오고
토스트는 눅눅하고 나시고랭은 처음먹어보는 맛
그마저도 원숭이가 와서 뺏어갔음
그런데도 여기 4점이나 준 이유는 직원들이 정말 너무 친절했어요
식사하는 내내 새총같은 걸로 원숭이 쫓아주고
아이들이 궁금해하니 새총도 해보게 해주셨어요 ㅋㅋㅋ
아이들은 방에서 원숭이 실컷 볼 수 있어 좋았대요
덕분에 몽키포레스트 안갔어요.
연박은 못하겠지만 0.5박정도는 괜찮은 것 같기도..?
- Marco (6/5): Visita di Ubud - Buona la posizione per la visita della città; camera molto grande e spaziosa Struttura vecchia che ha bisogno di una ristrutturazione
- Emmanuel (8/5): Bon spot pour Ubud - Localisation à côté de la forêt des singes. Ils viennent jusqu'au balcon. Mais ils peuvent piquer les toasts du petit dèj. Ça peut impressionner!
Au centre ville, a côté des rues commerçantes et des lieux de spectacle.
Lits hyper confortables Tv ne fonctionne pas. Équipements un peu vieillots.
Propreté: ça va mais ce n'est pas níquel.
Petit dèj pas très généreux.
- veronique (8/5): Personnel très serviable, très bon rapport qualité prix - La proximité du centre ville mais sans le bruit. La visite des singes au petit déjeuner et même sur les balcons des chambres ( attention ne laissez pas vos fenêtres de chambre ouvertes..)
- Carlos (6/5): -
- TONIA (5/5): - Está justo enfrente del Monkey Forest y hay muchísima restauración y tiendas al lado Habitación "deluxe" por debajo del estándar. Mobiliario antiguo, TV sin canales en abierto, sólo apps, y lavabo con deficiencias: grifería oxidada y que no está bien fijada, depósito de la cisterna funcionando parcialmente y la ducha sólo funciona la salida de agua superior, no se puede cambiar a otras opciones
- Michele (8/5): - Personale e posizione
- Natthaphon (2/5): - Bad Smell with Humidity
Not clean
Mosquito
- Michele (8/5): - Personale e posizione
- marc-olivier (8/5): - Hôtel sympa, grande chambre, literie très confortable, nuit calme, personnel très souriant. Nous ne pouvons dire que nous n’avons pas aimé mais c’est important de savoir l’eau chaude qui met 15min à arriver pas dérangeant il faut juste le savoir
LES SINGES, ne pas laisser les fenêtres ouvertes et rien dehors ils sont à l’affût. Idem au petit déjeuner. Si vous respectez ça tout se passera bien.
- Viorel (2/5): Tyvärr men beskrivningen av detta boende stämmer inte med verkligheten. - Vattenkokare finns.
Kylskåp finns.
Luftkonditionering finns
Pool finns.
Kan se apor flytta på sig på morgonen från sängen.
Läget är ok mitt i stan
Personalen gör så gott de kan med tanke på stora språkbarrierer.
Handukar bytt varje dag ( endast de byts) Lakanen har inte byts på 5 nätter. Det är lätt att lista ut för fläckarna var på samma ställen under hela perioden.
Annars "städas" varje dag.
Allting är gammalt och stinker mögel.
Det går inte att vädra då det är stor risk att apor kommer in.
Bakom toaletten läcker vatten från en koppling.
Rostiga dusch armaturer.
Balkongen är obrukbar då aporna samlas in och försöker ta sig in.
Samma frukost varje dag.
- Stéphanie (7/5): - Nous avons aimé l emplacement proche du centre mais relativement calme face à la forêt des singes, les lits étaient confortables et le personnel très agréable. l hôtel est vieillissant plus grand chose à voir avec les photos de booking des traces et odeur d humidité dans tout le bâtiment et salle de bain pas très propre.
- Andrew (9/5): -
- Monika (5/5): - Personál velmi milý, ale např. na snidani jsme čekali půl hodiny a to jsme byli v restauraci jediny. Nejdřív nam donesli vejce bez peciva a po upozorneni a cekani dalších 15 toast. Takto to bylo cely pobyt. Prostě žádná organizace. Jinak perfektní uklid a voda každý den, chválím. Nábytek již poněkud zašly, ale velmi pohodlná postel. Opice jsou agresivní a Vlezou vám všude. Sebrali mi i snidani z talíře, když jsem snídala. Vlezou vám na balkon a skáčou rovnou do skl. dveří. Jak vidí, že neco nesete, agresivně zaútočí. Bazén nezdrzovany, z 9 lidi se v nem koupali jen 3 a vsichni 3 odjížděli s vysokou horeckou a strevnimi problémy.
- Darran (10/5): - Excellent hotel, heat of the town and lovely staff on hand to assist
- Olivier L'HOSTIS (7/5): Bien placé dans la ville - L'emplacement dans la ville pour les visites
La gentillesse des hotes L'humidité dans la chambre du bas
Après avoir demandé, les hotes nous ont changé le lendemain de chambre
- Noelia (8/5): Entrañable y cómodo - La ubicación es muy buena.
El personal es muy amable y atento.
Hotel muy familiar y con muy buenas vibraciones Los monos están en la terraza y no puedes salir
- Céline (9/5): -
- Celine (6/5): -
- Abdul (9/5): Great location and value for money. Close proximity to Ubud centre - Well maintained rooms and common areas. Friendly and helpful staff.
Kadek at the front desk was extremely humble and sweet. Although it wasn’t bad, the breakfast options can be improved.
- Giacomo (7/5): - La posizione abbastanza buona per il centro di ubud e la monkey forest, la camera molto grande e anche il bagno. Colazione passabile 40 minuti per preparare la colazione ogni mattina che già il tempo è poco causa le strade trafficate.. sarebbe meglio un buffet con frutta, caffè, pane tostato e marmellata. Omelette o pancake solo su richiesta senza attendere per niente.
- James (7/5): - Au centre proche de tous. Chambre propre lit très confortable . Mobilier exterieure vieux et pas confortable. Vue sur la forêt des singes. Chambre propre. Parcontre hygienne des parties communes à revoir. Couloir salle , restaurant vieux nécessiterait un bon cou de peinture. Piscine à nettoyer. Très dommage xar beaucoup de potentiel pour cet établissement. Trop de personnel pour 1 seule tâche alors qu il y a beaucoup à faire ( 4 personnes pour une chambre...) super emplacement mais je ne reviendrai pas dans cet établissement.
- Erik (6/5): - Wij hadden kamers op de begane grond en die zijn erg donker (restaurant ligt ervoor) waardoor dit niet overeenkomt met de lichte foto's.
Plek ligt centraal in het hart van Ubud maar rustig. Ontbijt is prima en kamers ruim.
Personeel was zeer vriendelijk. Lichtinval (kamers begane grond).
- Monica (7/5): -
- Mia (7/5): Value for money but do t expect any luxury - The friendly staff The room was very moist and so was the bed sheet. The room had seen better days
- Laure (7/5): - Personnel attentif. Restaurant de petit dejeuner sympa. Chambres avec vues sur la forêt bien. Forte humidité et pas de vue dans les chambres du 1er niveau.
- ROSEMARY ROSS (3/5): Beware - Only the bed Had booked a deluxe double room which is on the upper floors but noticed it only had one person listed not 2 so emailed to change to 2 people. Emailed the hotel and asked that it be facing the monkey forest so my grandson could see the monkeys on the balcony as this was a treat for my young grandson who was travelling with me. I didn't notice when they changed it to 2 people that they also changed the room.to superior double room.On arrival was given a room on the ground floor under the stairwell next to the storage room with a 4m high cement wall as the view only 1.5m from the balcony. Complained and was told the rooms were all booked out but I could cancel. It was 5.30pm at night, and we had no where else to go . About 10 minutes later was told I could get moved to the 2nd floor which I thought would be good but when no one came back went outside and was told they couldn't move me even though I had been told they could about 16 minutes earlier. Was told then that the manager had left so we had to accept the room.However another couple came in and asked to see the rooms upstairs ,the one I had booked mind you, while I was at reception and they were taken upstairs to see them But they had told me they didn't have any rooms upstairs left ? Was extremely upset so we went to dinner .The hotel had ruined our special trip. Paid $91 for the room and then saw a sign outside saying there was rooms available from $45 for the night...the only empty room was next to mine . On return tried to turn on the TV . It was a brand new tv but nothing was installed...no cable tv and no normal tv channels...everything said no signal .
- Romy (10/5): - Dit was echt een top accommodatie, alles perfect. Niks
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