Hawthorn Extended Stay by Wyndham Saint Robert

Location: 239 Saint Robert Blvd, Saint Robert, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Entertainment staff
• Outdoor furniture
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Smoke alarms
• CCTV outside property
• 24-hour security
• Security alarm
• Key card access
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Private picnics
• Japanese garden
• Secured parking
• Bulk dispenser for toiletries

Rooms Available

• Queen Room - Non-Smoking

  Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned triple room features a flat-screen TV with streaming services, Smartphone, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Queen Room - Mobility Access/Non-Smoking

  Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned triple room features a flat-screen TV with streaming services, Smartphone, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Shower chair
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Queen Room with Two Queen Beds - Mobility Access/Non-Smoking

  Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned triple room offers a flat-screen TV with streaming services, Smartphone, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Shower chair
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Queen Room with Two Queen Beds - Non-Smoking

  Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The well-equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned family room offers a flat-screen TV with streaming services, Smartphone, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Tumble dryer
  • Stovetop
  • Toaster
  • Cleaning products
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Two-Room King Suite with Two Bathrooms - Non-Smoking

  The air-conditioned suite has 1 bedroom and 2 bathrooms with a bath and a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite offers Smartphone, a mini-bar, a tea and coffee maker, a flat-screen TV with streaming services, as well as garden views. The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Two-Room Queen Suite with Two Bathrooms - Non-Smoking

  This spacious suite is consisted of of a kitchen, a seating area, 1 separate bedroom and 2 bathrooms with a bath and a shower. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite offers a flat-screen TV with streaming services, Smartphone, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 3 beds.

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Dining area
  • Electric kettle
  • Tumble dryer
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Linen
  • Entire unit located on ground floor
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Adapter
  • Accessible by lift
  • Mobile hotspot device
  • Smartphone
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• Nonito (8/5): - Everything was great, staff were great. Breakfasts was weak.
• Beth (6/5): - The place was kind of outdated, it's not 5-star at all, but the beds were comfy. I had room 312, where there was one bedroom with a bathroom, and then the joining room was the living room, kitchen, and bathroom. Their kitchen only has a small stove, fridge, and microwave, but it's not fully stocked. Only had 3 spoons for eating utensils. The tubs fill up while showering. Also, their breakfast is very limited, and both mornings I got there at 8:30 hr before they closed up and had no warm food for me, just cereal, muffins, or yogurt. The waffle maker was gross looking and the batter all spilled underneath it that stayed that way for the couple of nights I stayed there. It would of been nice to have eggs and bacon but no there wasn't any left. Next day was sausage gravy for you to grab three cold biscuits in it. Elevator is very slow too. Other than that it was quite and staff nice.
• Geoffrey (10/5): - One of tye best stays ever.staff was super nice
• Kellee (6/5): - afd
• Brenda (10/5): Great stay - Very comfortable and clean. Safe parking a plus. Close to great eating places. I would definitely stay again and for a longer period.
• Rachal (10/5): 5stars - Friendly staff and helpful
• Stephanie (6/5): - Elevator sucked and the carpet could be replaced in hallways it looked dirty
• Julianne (6/5): Looks Are Deceiving - This hotel has definitely seen better days, our room especially. The “leather” couch was all scratched up; towel racks were falling out of the wall; and the closet doors rattled with every step (until we jammed a washcloth in-between). There were also no hand towels, no dishing washing soap in the dispenser, and a suspicious looking man in a white van parked in the back parking lot the whole entire time we were there (could possibly live there?!?). Luckily I had enough rewards “cash” to pay for all but one night of our stay. I would otherwise not pay full price for this hotel.
• Joseph (2/5): - Nearly everything
• Barry (2/5): - This is a awful motel. Very dirty everywhere and fleas on our room. We stayed 10 minutes and booked another hotel close by. Manager was supposed to get me a refund. So far that has not happened.
• Moncheri (10/5): nice - I love to stay here. The staff was so friendly and nice.. The rooms were nice and comfy. The only thing was the elevator took a long time . i would most definitely stay here again.
• Heather (8/5): Extra Space - The suite was great for extra space. We appreciated the kitchenette. We needed more paper towels and they were quickly delivered.
• Stacey (10/5): - The bed was very comfortable
• James (6/5): - Breakfast was basic. No pool or big sitting area to hang out. 1 elevator that is suuuuper slow. Blow dryer didn't work in one of the bathrooms. Comfortable beds and clean rooms. Next to a marijuana dispensary and strip has lots of food options.
• Bikash (8/5): - Nice staff
• Katina (10/5): - None
• Lena (4/5): - I was in the elevator, and the electric went out in the maid on the floor, told me and my sister and my daughter to walk down the stairs and when we got down the stairs, she was there and she got on the elevator, and I am handicap But was portable
• Kristen (8/5): Could have been better - The management was very nice, the rooms are spacious, the only thing that was wrong was the cleanliness of the room. I had to wash the floors, because I saw spills from previous guests, the outside of the cabinets were dirty, behind the end tables in the bedroom had trash under and behind them. The room smelled really bad, and the hallway carpets were dirty and in bad shape. The room is NOT sound proof. I heard the upstairs guests were loud, and there was loud hammering in the above room before different guests arrived.
• Julie (8/5): Friendly accommodation in a convenient location - Spacious room, included breakfast, free parking, nice decor in lobby, wonderfull friendly host. Smell of damp in one of the 2 bedrooms
• Anonymous (10/5): Exceptional -
• Garcia (6/5): Pleasant - They don't do housekeeping daily and their excuse was that they don't have enough linens for all the rooms, and they don't mention that in their website
• Maristela (7/5): We will not return to this hotel - Excellent room space Unfortunately, the room is dirty with lots of hair on the floor and a dirty toilet. The sheets on the sofa bed were very dirty and there were even old socks inside. It's absurd considering I got a room for 7 people and we would definitely use the sofa bed.
• Anonymous (10/5): Great stay! Clean and staff friendly! - Good location The one elevator was slow
• Patricia (2/5): - Stayed a week, 1st two days were good. 3rd, 4th, and 5th night were horrible. Upstairs was non stop running, stomping, and jumping till about midnight and staff couldn't do anything except "ask them to keep it down". Ive never complained at a hotel, but it was just bad! Side doors always propped open smelling of weed.
• Quinton (10/5): Exceptional -
• Natoska (7/5): Bitter / Sweet - Bed was super comfortable. Room lay out was good. Slowed us a late checkout Elevator extremely slow, pull out sofa didn’t work, room above us had lots of little kids who stomped around. 12hrs straight for 2 days. Asked for a partial refund to accommodate and I was denied
• Anonymous (7/5): Comfortable, friendly, accommodating - Location very convenient for our stay purposes No pool
• Villasenor (1/5): Bad -
• Phylecia (10/5): Exceptional -
• Yvette (4/5): - It was dirty We got the wrong room I booked a suite with 2 rooms We got 1 room with a king bed with a couch that it turned into a bed and the couch was ripped and very uncomfortable this was the worse hotel I have ever booked never had a bad experience before booking a room from Expedia
• lee (6/5): - Elevator
• Amparo (10/5): - Close to everything! Great service. Clean rooms. Great breakfast.
• Brianna (10/5): Exceptional -
• Robert (10/5): - wonderful stay and very friendly staff. A++++++++++++++
• Kazi (6/5): - Find cockroch in the room
• Juan (10/5): - Cozy, clean and convenient. Thanks!!!
• Elisha (4/5): Unprofessional - Family want to military graduation. Book room with credit card,as requested. Paid cash when we arrived. Hotel charged our card,also. Called Hotel every week since April. Still will not out give a refund.
• Kimberly (10/5): Comfortable, purposeful stay - We were in town for our son's military graduation. The room was very comfortable with the benefit of a full size refrigerator, microwave and a small stovetop.The AC was nice and cool and we didn't hear a lot of noise from other occupants. It was nice to meet other families who were in town for the same reason. If I could change anything it would be a larger, more comfortable gathering space to sit and visit with other military families. After we drop off military members off, we really have nothing to do for the rest of the evening except have dinner. The manager was very accommodating when we needed a late checkout. The check in/check out process was a breeze. However having never being at this location before I asked how far it was to the military base upon arrival and the desk clerk told me to "Google it". That was a little off putting. It's a 10 minute drive by the way but I would have expected that to be known.
• Osha (9/5): Superb -
• Katherine (6/5): - It was an ok stay. Breakfast was all out when we went the first morning. Asked for our room to be cleaned and never got cleaned
• Gene (9/5): Superb -
• Christen (10/5): Exceptional - Room was huge great price and comfortable bed
• La (8/5): Very good -
• Nichole (5/5): Passable - I liked the location of the hotel Very unprofessional, we paid for the suit and they assigned us to a room that already had guest in it and then while trying to get into the room the guest staying in it walked up. Then the front desk assigned us another room and forgot to bring up the rollaway bed, we had to ask 4 times before they finally gave it to us. Once we finally got situated and was trying to relax the tv did not work until we called down and they sent the tech guy up to put a HDMI cord on it. I will not be going back to this hotel.
• Anonymous (10/5): We were super satisfied & would definitely recommend your facility - The breakfast was delicious….. The front desk manager was Betty…She was super friendly…..definitely deserves a raise!!! She was always courteous & greeted us with a smile…She is DEFINITELY an ASSET to the company All was great….no issues at all
• Yomairy (8/5): - Quiet, comfortable and spacious PLUS is near many restaurants and Walmart at just walking distance. We stayed in a 2Beds Queen sz Suite. I love how there was 2baths and a full size fridge with every necessary utensils and pans in the kitchen; beds were nice and cozy, the AC units were working properly, there was no weird smell as some people mentioned. The elevator was taking long to close doors but they were working on fixing it so at times we used the stairs. We arrived less than 1 hour before check-in and they let us in but although the room amenities was new and clean, the floor needed a good cleaning and they immediately sent staff the next morning. I Would probably stay again, the staff was really nice and helpful, Betty, the other front desk manager and some Hispanic ladies that were doing housekeeping made our stay very special. Would recommend !
• Anonymous (1/5): Horrible will never go back - Nothing Everything
• Amanda (8/5): - We really enjoyed our stay at this hotel!! We were really impressed with the room and the full kitchen and double bathroom came in handy. Definitely will be staying again!! We were a little disappointed that there wasn’t a pool but no biggie.
• heidi (6/5): - Very average. Not super clean but the room smelled ok and it was affordable for 1 night. Very happy we didn't stay 2 nights. I probably would have looked for a different hotel.
• Rachel (6/5): Friendly staff dirty room - Staff was friendly but room was dirty
• Monique (4/5): - The bathroom floors a mess looked like no one swept and the bedding looked like some one ran on top like a dog with hair. We had to ask for new bedding and more towels
• Phillina (1/5): Bad - The price The towels smelled like mold and there were dirty towels and wash rags in the bathroom from previous guest. The TV didn't work no remote went to the front desk and he gave me a couple to try nope still didn't work.
• Lizette (6/5): - This hotel needs upkeep. Carpets in hallways were very dirty, like they don’t even vacuum! Bad smells as you walk to your room. Room was ok. We found dirty towels in the bathroom behind the door. The sofa was really bad, the seats were extremely ripped up, looked terrible. On a positive note…The front desk people are very friendly and plenty of parking.
• Jessica (8/5): - Everything was ok
• Brian (8/5): - Stayed in early May, really enjoyed the King suite with the two bathrooms that’s a game changer. Came back beginning of June for military graduation. My only complaint is the pull out. Couch is just uncomfortable. The first day I allowed my ex-wife and son to stay in the bed I had to stay on the couch, the second day. My parents came with me so they stayed in the king size bed. Both of them said the bed was very comfortable. I stayed on the couch, both trips and the couch was just terrible.
• Ruth (8/5): - It is VERY dated. It is not the cleanness place I have stayed. The towels are gray. The hallway carpet looked very dirty, and I did not see anyone clean them in my whole stay. The staff was very nice.
• Royanne (6/5): - Check-in process was very easy. Stayed for 5 days and not once did they clean the room or make up the bed. Loved close proximity to fort Leonard wood and a lot of places to eat from in the area. Staff was friendly and courteous!!!
• Desiree (8/5): - There is no pool here. They have two carts, but one is broken, and the other is halfway falling apart, but they help. The laundry facility is $3.50 to wash and $1.50 to dry. They have one soda machine. The ice machine is on the 1st floor. Breakfast is nice, but is literally the same thing every single day. The elevator is spacious but is only for 4 people at a time. Smoking is out back whether it’s tobacco or *other*. Vaping is allowed in the front but away from the door. If I needed towels or pillowcases, or anything else, the staff was very helpful and friendly. There is a Walmart, Lowe’s, Chinese buffet all within walking distance. So many other places in close proximity as well. If you’re coming for an ARMY graduation, it’s a nice place to sleep that won’t break the bank. We had the double room and it was plenty spacious; I can’t speak for the smaller rooms.
• Lynn (10/5): - It felt like home.
• Pamela (6/5): - I have been staying here for years now when I go down to visit nearby family. This past year it has slowly declined. While the rooms are pretty nice and I love the suite options, the hallways are really looking rough and the smells from the residential employees is starting to overwhelm. The breakfast has also gone downhill but the prices have gone up. Makes me sad because I love this place. For what they offer however, I do recommend the stay if in the area.
• Shenique (2/5): Very poor - I liked the location, which was near Fort Leanirdwood, and the room layout. I did not like that I was not given any privacy at check-in, and my room information was provided loudly in front of other customers leaning on the desk. This was a safety risk for me and my family. The room did not have internet during the entire stay. The issue was brought up with the front desk, and they mentioned they'll notify maintenance. Internet issue was not solved. The cleanliness of the room was okay for one side of the room since it was a double room, and the pull-out mattress sheets were not clean and in bad condition. There was also mold in the second bathroom shower. The stove top did not work. It showed the stove was set on low heat but was cold to the touch. The AC was not working to the settings and seemed hard-wired for automatic settings to shut off. Curtain decor was falling off. The room key worked occasionally for both doors entering the room. The issue was brought up again to the desk staff, an excuse was proved, and there was no entry to the room until I demanded that all the room keys be deactivated and new keys be provided. This location is highly recommended for service members and family, but I do not recommend it specifically when a long military commitment may require a more extended stay. Overall, I did not stay at the location.
• Dennis (4/5): - This facility is showing its age. Needs updating. Worn out carpets, flooring, and bed. Highway noise was almost intolerable.
• Wendy (9/5): Superb -
• Delmi (8/5): - The beds were really comfortable
• Christian (6/5): Room for improvement - Good location but the pull out bed was covered in hair when we arrived. It also smelled horrible in the hallway all night long which made its way into our room so we had to crack the windows. Also the breakfast was very slim on options. The location looked a bit run down in the back.
• Colette (10/5): - Everyone was super nice and accomodating! Had a great stay! The 2 room suites were perfect for our big family!
• Collins (10/5): It was nice - Room size was nice Not really kid friendly
• Marcelo (10/5): - Good personal and service.
• Lisa (8/5): - Terrible customer service at check in. Waited at the counter for 20 minutes calling a number that was left on a sign stating out on the property please call. No answer when called. Rang the bell several times. When desk Chen clerk showed up she gave no greeting or apology.
• Anonymous (8/5): Very good -
• Shermer (3/5): Disappointing - Bedroom was nice reserved 2 beds in first floor, got 1 bed on 2nd Was gold it was an upgrade but absolutely NOT what I asked for or wanted Rude staff
• Kelly (7/5): Good -
• RANALYN (2/5): - So annoyed and dissapointed. I gave noticed will be late checking in and when we get there they pre check us in and gave us key to a room where someone already checked in. So embarassed and scared as people in there already sleeping . They need to work on their system and ensure not to double book.
• Martikia (10/5): Exceptional -
• Tatiana (6/5): - The only thing they need improvement is the breakfast.
• Howard (10/5): - Very nice and would definitely recommend!
• Lai Lonne (10/5): - There is nothing that I/we didn't like about this property. Front desk clerk was so very nice and accommodating. Complimentary breakfast is a real plus. It has a fitness center, is clean, safe and has very reasonable room rates. Hotel is also very close to freeway.
• Mark (3/5): Had to wait 10 minutes and keep ringing the bell before someone showed up to check us in. - Room was clean and spacious This was our 10th hotel in 10 days. We stay at ones that serve breakfast in the morning. This one said they have breakfast at 6:30am. We went down at 7. Biscuits and gravy and sausage links in crock pots were ice cold. Waffle maker was not set up to make waffles. Two of the three cereal bins were empty. Had bread for toast but nothing to put on the toast. During checkout I told the front desk guy this and he could care less. Already had our money so why would he. Should be given money back.
• Karimah (2/5): I’ll never stay here again. - Nothing My room was changed 2 times both rooms were dirty. 1 bathroom had blood on the sink and crap on the floor when asked to switch rooms I was told it was none available. When I asked to speak with management the Manager told me he couldn’t get in contact with himself I’ll never recommend this hotel
• Brian (10/5): - Great room. Had issue with a lamp they just took it didn’t bring it back. No pillows for pull out couch. Called they brought them right up. Pull out couch bed. To uncomfortable to sleep on. Just slept on couch. Couch faux leather cracking and flaking off.
• Stephany (6/5): - I did not like the management he was very rude and disrespectful he was not empathetic towards the fact that my room wasn’t as expected
• Lindsey (4/5): - No garbage can in the room and they said they didnt have any extras. Couch was ripped and buttons coming off the chair. We stayed 3 nights, the 1st day they came in when we were gone and restocked and spruced things up but that was the only day that happend
• Candra (9/5): Superb - The Guest Service was excellent. Red was amazing 🫶🏾❤️ When I arrived the shampoo and conditioner was already used and left in the restroom but I called Red and she apologized and brought all new things.
• Sophie (10/5): - I loved the hospitality the staff showed us while we stayed here. Super nice.
• Kimberly (10/5): - Our family and I had a wonderful time and this place was very nice!
• Randy (10/5): - Quiet
• Aly (10/5): Exceptional -
• Aly (10/5): Exceptional -
• Janeeka (8/5): Very good - I liked how clean the rooms were. The breakfast was great as well. Didn't like that we didn't receive a key til our 2nd night there. It should be a way that there is still a way to get in our room without having to disturb the front desk worker. maybe look into being able to access your room through an app like I've seen before you phone let's you have access to ur room. I noticed the house keepers didn't come and tidy the garbage or anything while we stayed there luckily we didn't have much..
• Terry (10/5): - Great
• Kurtis (2/5): - We couldn’t get into the hotel or the room. The keys rarely worked. The couch looked like it was attacked by a large animal. Huge gouges taken out of it. The sheets had stains and hair. They had no milk, creamer, yogurt, they ran out of pancake mix and syrup. The gravy was cold and ran out of eggs. They also ran out of plates! The staff was rude and said they were doing the best they can and made constant excuses. I would never stay here again. Terrible.
• Vickie (10/5): - I did not get my 3 rooms together,
• Jasmine (6/5): Pleasant -
• Danae (10/5): - All was good
• Alonzo M (10/5): Travel - We have been there a couple of months ago back in October and Sara was amazing. Now that we went back this and still Sara was amazing and house keeping (Robin) was outstanding and amazing. She help us with our suitcase and asked if we need anything.
• Mallory (7/5): Good - Comfy beds. Free upgrade. Cleanliness overall aside from the tub. The bathtub wasn’t clean. Had black short hairs in it and on the sides. Also, breakfast was in crockpots, and the sausage links were still pink on the inside.
• Elda (10/5): - Location was perfect to attending a graduation at Fort Leonard Wood
• Terry (2/5): Worst hotel. - This was one of the worst places I have ever stayed for a Wyndom. The lights did not work in the room, the tv remote was broken, the one bed cover was dirty with we were not sure what, the shower curtain had mold, the room has places in the ceiling that had water leaked and for some reason my dog who travels with us kept getting sick. We have left and she is now okay. The last thing we were in a handicap room not sure why but it was on the 4th floor. If a fire happened I would not know how a wheelchair bound person would get out.
• mark (6/5): - did not like that there was NO smoking on the whole property needed a smoking area where i didnt have to cross a busy street to get off the property
• Reegan (6/5): - It was great

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