Waldorf Astoria Jerusalem

Name: Waldorf Astoria Jerusalem
Address: 26-28 Agron Street, Jerusalem, il

Location: 26-28 Agron Street, Jerusalem, il

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodations
Experience the epitome of luxury at our international hotel brand in Jerusalem. Our spacious rooms and suites are elegantly designed with arched windows, chandeliers, and Italian marble bathrooms. Enjoy the comfort of custom Serta mattresses, plush robes, and exclusive bath amenities.

Fine Dining Options
Indulge in a culinary journey at our three dining outlets. From refined dairy menus to gourmet meat dishes, our restaurants offer a diverse range of flavors to satisfy your palate. Don't miss the opportunity to savor craft cocktails, chef-made pastries, and afternoon tea in a sophisticated atmosphere.

Relaxation and Wellness
Unwind at the only Spa Guerlain in Israel, located within our hotel. Treat yourself to rejuvenating spa treatments and massages, or simply relax in the outdoor garden terrace while enjoying refreshing cocktails. Take advantage of our 24-hour room service for a truly seamless and enjoyable stay.

Book now to elevate your Jerusalem experience with us!

Important Information

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Car hire
Sauna
Massage services
Currency exchange
Chapel/shrine
Hammam
Non-smoking throughout
Private check-in/check-out
Concierge service
Wheelchair accessible
Allergy-free room
Kid meals
Heated pool
Outdoor furniture
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Pool sun loungers
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Secured parking
Garage
Health or beauty spa nearby
Swimming nearby
Electric bicycle charging station
Vegetarian menu options available

Rooms Available

Premier Deluxe Room

The spacious triple room features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
One-Bedroom Premier Suite

The spacious suite features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Sofa bed
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Premier Deluxe Twin Room with Balcony

The spacious double room offers a tea and coffee maker, a seating area, a safe deposit box, heating, as well as a TV. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Premier Deluxe King Room with Balcony

The spacious triple room features a tea and coffee maker, a seating area, a safe deposit box, heating and a TV. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Premier Deluxe King Room

The spacious triple room offers air conditioning, a mini-bar, a tea and coffee maker, a seating area and a flat-screen TV. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Sofa bed
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Premier Grand Deluxe with Balcony and High Floor - Two Twin Beds

The spacious triple room features air conditioning, a mini-bar, a tea and coffee maker, a seating area and a TV. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Premier Grand Deluxe King Room

The spacious triple room provides air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a flat-screen TV. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Sofa bed
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Noble Suite

1 King Bed
1614-sq-foot individually decorated room, balcony with city views

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 46-inch flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchenette with dining table
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Dining table
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
Palace Suite

1 King Bed
2045-sq-foot individually decorated room, balcony with city views

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 46-inch flat-screen TV, premium channels, and DVD player
Food & Drink - Kitchenette with dining table
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Dining table
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
Deluxe Room, Multiple Beds, Balcony (Premier)

2 King Beds
Soundproofed room

Internet - Free WiFi and wired internet access
Entertainment - 46-inch flat-screen TV, premium channels, and DVD player
Food & Drink - Mini-fridge, minibar (fees may apply), and 24-hour room service
Sleep - Memory foam bed, premium bedding, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- High-speed internet access
- Turndown service
- In-room childcare (surcharge)
- Separate bathtub and shower
- Free WiFi
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
Ambassador Suite

1 King Bed
807-sq-foot individually decorated room, balcony with city views

Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - 46-inch flat-screen TV, premium channels, and DVD player
Food & Drink - Mini-fridge, minibar (fees may apply), 24-hour room service, and dining table
Sleep - Memory foam bed, premium bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Dining table
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Designer toiletries
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- Free cribs/infant beds
- Bedsheets provided
Deluxe Room

The spacious air-conditioned triple room provides a TV, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Grand Deluxe Room

The spacious triple room offers air conditioning, a mini-bar, a tea and coffee maker, a seating area and a TV. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Deluxe King Room with Balcony

The spacious air-conditioned triple room offers a TV, a mini-bar, a tea and coffee maker and a seating area. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Superior King Room - Accessible

The spacious triple room provides air conditioning, a mini-bar, a tea and coffee maker, a seating area and a TV. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Deluxe Room with Balcony

The spacious double room offers air conditioning, a mini-bar, a tea and coffee maker, a seating area and a TV. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Premier King Room with Terrace

This spacious room offers a private terrace and features a king-sized bed, a flat-screen TV and free WiFi access.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
David Tower Suite

This suite features a mini-bar, electric kettle and soundproofing.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Sofa bed
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Superior Room

The spacious double room provides air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a TV. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Family King Studio Room

The spacious studio features air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a TV. The unit has 1 bed.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Sofa bed
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Grand Family Interconnecting Room

The spacious quadruple room features air conditioning, a mini-bar, a tea and coffee maker, a seating area and a TV. The unit has 3 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Interconnected room(s) available
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Premier Grand Deluxe with Balcony and High Floor - King Bed

The spacious air-conditioned triple room offers a TV, a mini-bar, a tea and coffee maker and a seating area. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Premier Grand Deluxe Twin Room

The spacious triple room offers a tea and coffee maker, a seating area, a safe deposit box, heating and a TV. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Grand Deluxe King Room

The spacious triple room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a TV. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Privacy curtain
Deluxe King Room

Room features, 40 sq m/430 sq ft, premier technology, 46-inch HDTV, complimentary WiFi, Waldorf Astoria signature bed, Ahava bath amenities and plush cotton robes, espresso coffee machine, tea and coffee stand.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
One Bedroom King Suite

The spacious air-conditioned suite features a TV, a mini-bar, a tea and coffee maker and a seating area. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Sofa bed
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Junior King Suite

This suite is air-conditioned and has a seating area with a TV, a mini-bar, a tea and coffee maker, a safe deposit box, as well as heating. The unit has 2 beds.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain
Superior King Room with Balcony

Room features ,37 sq m/398 sq ft, premier technology, 46-inch HDTV, complimentary Wi Fi, Waldorf Astoria signature bed, Ahava bath amenities and plush cotton robes, espresso coffee machine, tea and coffee stand.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Video
- Heating
- Slippers
- Cots
- Feather pillow
- Hypoallergenic pillow
- Smoke alarm
- Privacy curtain

Guest Reviews

אלגרבי (3/5): שילמנו סכום ממש גדול ולצערי הרגשנו שלא הייתה לו תמורה - המיקום היה מצויין. קרוב לאטרקציות חשובות. ארוחת הבוקר הייתה סהכ בסדר. השירות היה מאוד איטי. בבוקר הראשון קיבלנו את הקפה רק בסוף הארוחה. השומר בכניסה לא פותח את הדלת לאורחים אפילו פעם אחת!! רק עומד ושואל בתוקפנות ״לאן זה???״ אפילו ללא חיוך או ברוכים הבאים. קיבלנו בקבוק יין, אך לא היה פותחן. לקח יותר מחצי שעה עד ששלחו. המזגן בחדר לא עבד. הזמינו טכנאי שאמר שהשקע לא היה מחובר וטיפל בתקלה. המכונת קפה לא עבדה. גם אחרי שהודענו לקבלה, אף אחד לא הגיע לתקן. וכבר עזבנו את החדר.
daniel (10/5): -
maor miler (6/5): -
Roman (7/5): - Грубые официанты. Попросил на завтрак кофе, а в ответ услышал грубый показной тона чтобы взял сам в кофе поинте.
שרית (10/5): -
שונטל (8/5): מלון יוקרה שאינו מצדיק את המחיר - ארוחת בוקר מצויינת מלצר נהדר עם תודעת שירות נהדרת עשה הכל כדי להשביע את רצוננו והרבה מעבר... כל הצוות במלון היה בסדר גמור חדר מאוד קטן וצפוף ל 3 אנשים מיטה מתקפלת לא נוחה אין מרפסת ונוף לא ברור מעל גגון מן הראוי במחיר הנוכחי וביום ירושלים שיהיה בחדר ו/או בלובי שוקולד/פירות/שתיה = בקבוק מים 1 זה כל שהיה בפינת קפה רצוי שיהיה קפה שחור + אבקת חלב * המחיר צריך להיות תואם להזמנה באתר תודה בכל אופן
tal (9/5): -
Hagit (9/5): -
Udi_Em (8/5): Luxurious but not without flaws - A luxurious hotel, beautifully designed and preserved. Pity they make savings on issues which degrade the hotel. 1. Paper cups only for coffee and tea for breakfast 2. Weak wi-fi 3. Breakfast is very rich in variety, but not outstanding in gourmet qualities
Amgar (10/5): Beautiful and stylish hotel with amazing rooms, great spa, and excellent location. We loved the mix of classic design an - The rooms were absolutely amazing — very stylish, elegant, and beautifully designed with a classic atmosphere. What made the experience even more special was the combination of timeless style with a fully integrated smart home system and modern technology. Everything felt luxurious, comfortable, and visually stunning. The location was also great, very close to the city center. We were also celebrating my husband’s birthday, and the staff surprised us with a lovely gift — champagne and a small cake, which was incredibly thoughtful and made our stay even more special. The spa was also incredible, and the massage was truly excellent — definitely one of the best spa experiences we’ve had. Overall, it was a real pleasure to stay there and truly enjoyable for the eye. As for the service, the staff were polite and clearly trying their best, but we personally would have appreciated a warmer and more attentive atmosphere. Breakfast was good, but not exactly to our taste — we would have preferred more hot dishes and a wider selection. There also seemed to be too few waiters during breakfast service, so coffee took quite a long time to arrive. Still, the team genuinely seemed to be making an effort.
אנאל (10/5): -
זוהר (10/5): -
Maxwell (10/5): -
ADELE (7/5): אפילו שהיה פסח בהשוואה למלונות אחרים ארוחת הבוקר היתה דלה, הרבה ירקות לא היו טריים,פשטידות/פנקקים יבשים כמו אבן - מיקום מעולה,חדר גדול,נקי ארוחת בוקר מאכזבת מאד
Lior (10/5): - המלון במיקום מרכזי בירושלים, צוות מאוד אדיב, הספא הכי טוב בישראל זה המלון הזה.
shai (9/5): - Everything including the massage The price of dinner is much too high even for someone who is willing to pay a lot for good food
Setiawan kurniawan (1/5): - badd hotel
tahelnarkis (10/5): -
בינה (10/5): חוזרת שוב למלון הטוב הזה והמושלם - מלון מושלם הצוות השרות!!
ויוי (9/5): מלון מקסים שעם כמה שדרוגים יהפוך למושלם. - האדריכלות והשיחזור שנעשו במלון מרהיבים, ההקפדה על הניקיון לכל אורך היום במרחב הציבורי והפרטי, החדרים מרווחים ונוחים והעיצוב שלהם יפיפה, האמבטיה נוחה ונעימה, הצוות עשה הכל להנעים את השהייה שלנו ובפרט כרים המנהל. ארוחת ליל שבת הייתה בהגשה לשולחנות בנוסף למזנון והאוכל היה ברמת מסעדות שף. הבריכה ומתקני הספא הזכירו מרחצאות רומיים בעיצוב שלהם, הלובי משרה אווירה נעימה ומרגיעה. החנייה- ממלון ברמה כזאת הייתי מצפה שתהיה חנייה בחינם, כל שעה מעבר ל-24 שעות מחייבים במחיר מלא. ארוחת הבוקר- הייתה די מאכזבת ביחס למלון ברמת יוקרה שכזו, המבחר הדל והפשוט של הסלטים, הגבינות, פשטידות, מעדני חלב, ריבות, מאפים. הכריות- היו קשות ולא נעימות לשינה ביחס למזרן שהיה תענוג. המיני בר- היה מלא במשקאות בתשלום שגם כאן קצת תמוה במיוחד כשמדובר במלון יוקרה, כמו כן לא ניתן היה להכניס אליו כלום וכך נמנעה האפשרות לקנות באופן פרטי ולשים בתוכו. הבר בלובי- סגור בשבת והאפשרויות להזמנת אוכל לחדר מאוד מצומצמות. החיוב ביציאה- נעשה לפי שער הדולר של המלון ולא השער היציג, אז שווה לבדוק מראש.
Moshiko (10/5): מעולה - המלון מהמם נקי ונעים , הכל מסודר מאוד יפה ארוחת בוקר של יום שבת
Eldar (10/5): -
Shusha (10/5): -
איתן (6/5): -
reuven (10/5): - הכללללל מלון מטורףף כלוםם
Deyanur Juniya (10/5): - service staff good
Nelly Mira (10/5): It was the most perfectect stay ever! - Amazing Everything!
Deyanur Juniya (10/5): - good service
Nainggolantoh (1/5): -
Nainggolantoh (1/5): -
Tomer (10/5): -
love (10/5): -
Yael (10/5): - Lovely
Yehuda (1/5): - The food was horrible
anggen (10/5): -
yayash (10/5): -
kane (10/5): -
anggen (10/5): -
Amit (10/5): -
Ben Klepner (10/5): -
Chedva (10/5): - הכל נקי ויוקרתי אוירה מיוחדת שכל הצוות ערבי והאוכל לא כל כך לטעמנו פחות פיקנטי יותר אשכנזי
מתן (10/5): -
Hadas (5/5): -
Yehonatan (10/5): -
Rotem (8/5): - הטיפול בספא, האוכל בארוחת הבוקר, החדר גדול, התאורה בחדר טובה, חדר הרחצה כולל גם אמבטיה וגם מקלחון עם הפרדה טובה לפרטיות מעט מידי מקומות ישיבה מסביב לברכה, הברז בחמם דלף, השילוט לבריכה מטעה וגורם לגברים להכנס בטעות למלתחות הנשים ולהיפך. המקלחון בחדר לא התנקז טוב ונוצרה בריכה
משה (10/5): -
Zdravko (9/5): -
Shmuel (10/5): -
Avigael (10/5): - Tout
יגאל (9/5): - את האפשרות לעשות צ'ק אין למוצאי שבת לדתיים
Avihai (10/5): -
Abukasis (8/5): - המקום היה קרוב לממילה. החדר היה מרווח ומפואר החדר גדול ושירות ללקוח היה נעים ואדיב לא.נקי
alexandre (9/5): -
moti (5/5): -
Menachem (7/5): - חדר יפה ונקי הנוף
מירי (10/5): המלון הטוב בארץ.נחזור אליו בכל הזדמנות שהיא - הכל ברמה הגבוהה ביותר. מהפרטים הגדולים ועד הקטנים. הספא יוצא מן הכלל! אסור לפספס!!! פחות התחברנו לארוחת הבוקר. היא לא רעה אך הייתה טובה יותר בעבר.
San (10/5): -
Patricia (10/5): Fabuleux pour passer un séjour en couple ou en famille. Le service est a la hauteur. - Le personnel aux petits soin et très réactif. Un décor beau et apaisant. Je n’ai pas pu réserver de massage au Spa Guerlain car c’était complet. Il faut réserver très en avance.. je le saurai pour les prochaines fois.
Ritesh (10/5): Comfortable and quality stay,Breakfast was great - Excellent location and quiet an elegant hotel
Yahav (10/5): -
varady (10/5): -
Liat&aviad (10/5): -
Boris (10/5): Прекрасно - Все Ничего
yochie2017 (2/5): The Waldorf ruined my birthday/our anniversary celebration - We stayed at the Waldorf Astoria Jerusalem for my birthday and our anniversary (they fall out a few weeks apart) last year and loved every minute of it! So this year we wanted to come back and celebrate again. The hotel is centrally located and technically has everything we wanted in a hotel. NOT TRUE ANY MORE! We arrived at the hotel on Wednesday 7 January and checked out of that dump today Friday January 9. I am writing this immediately upon returning home - so anyone planning on staying here should think twice. The furniture THROUGHOUT the hotel is starting to look old and chipped, the rugs in the lobby are frayed and not particularly clean (at least in our room the rug and one of the couches had stains) - it’s obvious no one is worried about upkeep. The shower leaked into the toilet area. The electric kettle in the room is chipped, cold air seeped in through one of the windows and it just goes on. But the worst thing was that we had ordered a Deluxe King room and found immediately that the bed was in essence a twin bed pushed together (there is BTW a deluxe twin room - which we didn’t order). My husband immediately went down to the main desk and told them and was told they would take care of it. The next morning my husband again told the front desk and they asked when they could come up to deal with it – we said 1200 and happily left the hotel to enjoy ourselves. At 2:30 PM we returned to find that nothing was done. My husband once more asked that this be taken care of and two Waldorf employees (!) in succession came up to the room and had no idea what we wanted and left. When I went down to complain (my husband was disgusted by this point) I was told by the front desk that my husband never talked to anyone and no complaint was ever lodged and that he in essence lied! I was then told that there are no king size beds – at all - just two beds put together with a zipper (front desk’s words). So when I asked why didn’t anyone tell us this to begin with and why bother offering this on their site – I got no answer. This morning as we checked out of this dump as quickly as possible – I heard a young women complain about her room (I just heard scraps of the conversation that she "...couldn’t sleep all night…") and the look on the face of front desk was “this is a YOU problem”. The Waldorf has forgotten what service is all about. (The employee who took care of our luggage and valet parking – both check in and check out – was wonderful, friendly and understands service, but sadly he is just one of a very few who work there). The Waldorf is now just a very expensive Plaza (if you know – you know) hotel that itself went down hill years ago. For the amount of money we paid for two nights we could have enjoyed a few nights and flights to anywhere in Europe. For their price point we have many actual luxury hotels (who know what service with a smile really means) in Jerusalem to choose from. The Waldorf can keep their name (that’s all they have left) and I’ll take my money somewhere else.
Helga (9/5): J’aime avec quelques restrictions - L’espace du hall et restaurants Trop de bruit pendant les mariages tenus à l’hôtel la musique techno trop fort même au 3 étage
Alona (10/5): - חלום
Dylan (10/5): -
גלעד (10/5): נפלא כמו תמיד - הכל, צוות, שירות,אוכל ,נקיון,חדרים
Benny (10/5): -
Gary (10/5): -
גל (8/5): -
נואית (10/5): -
Alexandr (10/5): - Идеальное местоположение
AKINYEMI (10/5): I enjoyed my stay and will certainly return -
וייזר (10/5): - הכול מעולה
Orit (10/5): - המלון יפיפיה. החדרים מודרניים, נקיים וצוחצחים. השרות אדיב וסבלני. היה מושלם. נחזור שוב. בעיית חניה
Benjamin (10/5): - נקי מאד , מלון יפה מאד צוות מעולה ואוכל טוב
Alexander (10/5): מעולה. - מלון יוקרתי. יפה מאד. פינות חמד וכל המלון משרה אוירה טובה. הקפדה על טוב טעם. נקיון מצוין ויחס הצוות יוצא מגדרו לספק ולרצות את האורחים. פינות רבות של שכיות חמדה. ארוחת הבוקר מצוינת עם שירות של הגשה ללא תוספת מחיר מגוון עצום המתאים לארוחת בוקר. קישוטי הפרחים מרהיבים. תמורה מלאה למחיר המגבות קשות ולא רכות. לא נעימות למדע. אוכלוסיית המלון חד גונית, דתיים בעיקר מחו"ל. משרה אויירה כבדה....
LoveJeru (8/5): Sincere appreciation for Gilly Frankel at the Waldorf. - This review is long overdo. To begin we must thank Gilly Frankel. She, more than anyone at the hotel, saw to our pleasant and enjoyable experience. Gilly was involved while we were still in the United States, communicating with care, concern and professionalism. Some details bear mention. When we arrived at the hotel, Gilly made herself available for anything and everything we needed. From places to go, to the few overlooked details by others at the hotel, we knew we could count on Gilly. Being that the war was still ongoing, its effect was painfully felt by the fewer numbers of tourists all throughout the city. Our weekend Shabbat was wonderful. One of the front desk members dropped the ball on the last morning of our visit, forgetting to leave us breakfast packages to bring with us to the plane, leaving us without food for our journey back home. Disappointing for a hotel of this calibre. But the visage of Gilly lingers and we are deeply grateful for the kindness and professionalism she extended. Ask for her when you visit the WA Jerusalem. It will make your special occasion in a wonderful hotel more special.
N8647KPgeorgeh (10/5): George from F&B is outstanding - We are regular guests at the Waldorf Astoria Jerusalem and the level of service consistently exceeds expectations. Special recognition goes to George from the Food & Beverage team, who continually goes above and beyond to ensure his entire staff is attentive and perfectly aligned with the needs of every table. Each guest is cared for with exceptional attention and professionalism
itay (10/5): -
מיטל (10/5): -
Alexandra (9/5): -
levy (10/5): Probablement le plus bel hotel d'israel - Petit dejeuner trop "Israelien' j'aurais aimé un peu plus d'europe dans le petit dej Le petit déjeuner
Vladimir (10/5): - The staff was great. We asked for late check out and they made it happens. The location is perfect for visiting old city. The hotel has parking. The shopping center with restaurants is very close. Nothing.
riki (8/5): - מיקום ויוקרה של המלון יקר מידי לא מצדיק את המחיר עיסוי יקר ולא טוב בכלל ארוחה ערב במסעדה של המלון יקרה ולא טעימה
SHIMON (10/5): - מלון מפואר נקי מאוד מבנה מיוחד מיקום פצצה סבונים ושמפו של אהבה לא אוהב את הריח שלהם לא נעים ממליץ סבון איכותי רגיל ופינוק למי שאוהב מוצרי אהבה .חניה בתשלום תמיד מרתיח אותי במיוחד במלון של 3000 שקל ללילה .
pacosmom (4/5): The good and the very bad…. - PROS: Great location Excellent food at breakfast and dinner Beautiful building CONS: Bad service (with a few exceptions) The kindest way I could describe the service at the Jerusalem Waldorf Astoria is to call it “INDIFFERENT.” It was cold and impersonal from the moment we checked in to the minute we checked out. Whenever we approached the front desk to ask a simple question we got the feeling we were interrupting something more important and were inconveniencing the staff. It was that kind of attitude. One evening when we waited to be seated for dinner, the hostess was obviously busy with a personal phone call because she was yelling at someone on the other end of the line. Even though we were standing right in front of her, she didn’t take any notice of us until she finished her call. There were 2 exceptions to this poor service: Fuad at breakfast in the dining room was always very cheerful, charming, and kind. Nadine, a server we met at both breakfast and dinner, was very sweet and helpful. NOTE TO MANAGEMENT: At checkout, after putting many THOUSANDS of shekels on my credit card, it would have been nice to hear the front desk person say “Thank you for your business” or “We hope you enjoyed your stay.” But all he did was to continue staring silently at the computer screen without ever looking up. Will NOT be returning. There are other nice hotels in the same neighborhood where my thousands of shekels might be more appreciated.
linda (7/5): Hotel, très beau, très bien situé, mais le petit déjeuner est nul - J’ai beaucoup aimé la piscine couverte chauffée le fait d’avoir pu quitter la chambre shabbat, il me la ils me l’ont laissé jusqu’à 17h30 Le petit déjeuner est à 200 Nice par personne, je trouve qu’il est très cher pour ce que c’est, il n’était absolument pas à la hauteur de mes attentes Il n’y avait pas de pain noir, uniquement des Cracotte et du pain blanc. L’eau pour prendre le café était très bon sachet de thé n’arrivait pas à se dissoudre dans l’eau tiède. Il n’y avait pas beaucoup de personnes pour débarrasser la table. Souvent je mettais mes assiettes sur la table d’à côté pour un hôtel de cette catégorie, c’est surprenant.
Tomer Pinhas (10/5): -
Verica (10/5): Enjoyed my stay - Staff were very helpful and polite!
Tiffany (10/5): - Everything was smooth and the staff did an amazing job making us feel welcome.
803asherd (10/5): Great location, breakfast and room. Expensive. - Probably the best hotel I have ever stayed in. But that is what you get for that price. Room is excellent, location is excellent, breakfast is excellent.
נייר (9/5): -
rebeccakD8685AD (2/5): Very disappointing stay – not what you expect from the Waldorf Astoria - Very disappointing stay – not what you expect from the Waldorf Astoria We returned today from our stay at the Waldorf Astoria Jerusalem, and sadly, it was far below our expectations for a five-star luxury hotel. Before arrival Even before we got there, the experience was disappointing. I contacted the front desk through the Hilton app with a few questions before arrival, but the answers I received were short and unhelpful. The personal concierge didn’t answer our emails at all — only after sending another email 24 hours later did we finally get a reply. We also mentioned in advance that we were celebrating a birthday, and they confirmed they would prepare something special in the room. We were really looking forward to that and had high expectations for the service and hospitality, especially because it’s the Waldorf. Arrival and first impression We arrived at the hotel around 13:00, and the first impression was already bad. At the entrance, two women were sitting and talking to each other, ignoring us completely. There was no one to welcome us, open the door, or offer help with our luggage — nothing like the promotional video showing a concierge greeting guests. The door was half open, and we literally had to squeeze ourselves through with our suitcases. At the reception, we were met by a man who wasn’t friendly at all. No “welcome,” no “how was your trip?” I had requested a possible room upgrade through the app, which is supposed to be approved if available on the day of arrival. When I asked about it, he didn’t even bother to explain that the upgrade wasn’t approved. He also didn’t provide us with any information about the hotel — no gym or pool times, no breakfast details, nothing. The only positive thing was that we were allowed to check in two hours early. The room We got a room on the first floor. The corridor looked uninviting, with dirty carpets. We couldn’t even find our room at first — we ended up asking someone from housekeeping, who explained that we had to go through a big white closed door. Next to it, part of the wall was damaged, with a hole where the room numbers probably used to be. That already says a lot about the hotel’s maintenance. The room was okay but slightly worn down and felt a few years old. The biggest disappointment was that there was no birthday setup, no note, and no surprise — even though it had been confirmed by email. The room was also extremely noisy, facing the main street and the open lobby where breakfast is served. The bathroom had Ahava products, which was a nice touch, but the bathrobes were old and even had small holes in them. We went down to reception to ask if there was a quieter room available, maybe on a higher floor, and to check if they had managed to book us a restaurant table as requested. We were told that no other rooms were available and that, because we checked in early, they didn’t have time to bring the birthday surprise before 15:00 — which didn’t make sense, since a fruit bowl was already in the room. At 15:00, someone knocked and brought another fruit bowl, wine, and a small piece of cake, which wasn’t tasty and seemed store-bought rather than freshly made. The Guerlain Spa We had a reservation for two 90-minute massages. Upon arrival, we were asked to fill out personal preference forms — but the masseuses didn’t even look at them. They came to get us without a smile and simply said, “Come with us.” We immediately looked at each other, already knowing this wouldn’t be good. The massage itself was rough and painful, even after asking for less pressure. It didn’t feel relaxing or personalized in any way. Afterward, we were told we could relax in the lounge area or leave. Nobody even offered us water or tea after the massage, which is standard in every spa we’ve ever been to. We sat there for a while until a cleaner came in and started cleaning the area while we were still sitting there. Only then did we realize that the pool and spa area had already closed. Nobody informed us beforehand that the spa closes at 17:00 and the gym at 19:00 — unusually early for a luxury hotel. The bar After dinner, we wanted to enjoy a drink at the bar. There were plenty of staff members walking around, but nobody came to take our order. When we said we only wanted to have drinks, one waiter gave us an attitude. The bar itself was pretty empty and didn’t have a nice atmosphere. We waited for about 15 minutes, but no one approached us, so we eventually left. Breakfast The next morning started badly — we were woken up around 7:30 by loud noises from kids in the breakfast area below. When we came down to breakfast, the hostess tried to seat us at a table we didn’t want and wasn’t willing to listen when we asked for another one. When we finally got a different table, it was dirty. Our waiter was rude and unhelpful. I asked for an iced coffee with almond milk since I don’t drink dairy, and he told me to “take it from the buffet.” I later realized that he was actually bringing iced coffees to other guests’ tables. When I went to the buffet, I saw that the “iced coffee” was being filled up with 3% cow milk and Nescafé powder — not even fresh coffee. I then asked another waiter for an iced Americano with almond milk, but what I received was again the same powdered iced coffee from the container. No fresh orange juice either — just artificial. The buffet itself was the worst I’ve seen in a five-star hotel in Israel. Many dishes were empty (like pizza or burekas), and when we asked a staff member if there was more, she said, “I don’t know.” I then asked if she could check, but there was no response — and the trays stayed empty. Some food was refilled much later, like a pasta in cream sauce that looked more like soup with just a few pieces of pasta floating in it. The fruits and vegetables looked old, the bread and pastries didn’t appear fresh, and the buffet area was messy, with empty plates and glasses left out for the entire breakfast service. The salads were completely tasteless. I think the photos speak for themselves. When we returned to our table after looking for something to eat (which we didn’t, because most food looked unappetizing and old), our coffee and napkins were gone, even though we had clearly not finished. We spoke to the restaurant supervisor, Hassan, who then understood how frustrated we were. He tried to fix things and offered to bring us coffee and waffles, but even that was inconsistent — we got waffles with only maple syrup, while everyone else got fruit and whipped cream. He later offered us whipped cream, probably after realizing something was wrong with the order. He kept smiling the entire time, but it felt staged and not genuine. Overall, the staff in the restaurant were unfriendly, unprofessional, and didn’t seem to care about guests at all. Check-out Check-out was quick. Nobody asked how our stay was or if we enjoyed it. Another strange detail — none of the staff, from reception to the restaurant, wore name tags. In summary We had very high expectations for the Waldorf Astoria Jerusalem — given its reputation, price, and name. Unfortunately, from the communication before arrival to the service, cleanliness, and overall hospitality, everything was extremely disappointing. The entire stay felt careless, disorganized, and far below the standards of a five-star hotel. This was our first and definitely our last stay at the Waldorf Astoria Jerusalem. Sadly, we wouldn’t recommend it.
גליה (10/5): -
Miguel (10/5): Enjoyed my stay - We enjoyed our stay here, the service was great and the room was clean.
Danielle (10/5): Enjoyable - Perfect for a short getaway — clean, quiet, and excellent service.
Sophia (10/5): Comfortable - Staff were very helpful and polite!
Alperin (10/5): -