Collection O Bali near Sanur Beach formerly Akarsa Kokoro

Location: Jalan Cemara Beach No. 9 Semawang, Sanur, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Room service
• Luggage storage
• Safety deposit box
• Tour desk
• Car hire
• Massage services
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Concierge service
• Outdoor furniture
• Fruits
• Staff adhere to local safety protocols
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Food delivered to guest room
• Thermometers for guests provided by property
• Broadcast Live sport events
• ATM/banking
• Free wired internet
• Scuba diving on site
• Self parking (surcharge)
• Beach umbrellas
• Free pool cabanas
• Offsite parking discounted rates available
• Internet access
• Exercise/lap pool
• Japanese garden
• Garage
• Swimming nearby
• Beach toys
• Rooftop garden

Rooms Available

• Deluxe Suite

  The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. This suite has a seating area, a dining area, a flat-screen TV with cable channels and a balcony. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Hand sanitiser

• Standard Queen Room

  Rooms have a flat-screen TV, DVD player, coffee/tea maker and a minibar.

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Air conditioning
  • Bathrobe
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Satellite channels
  • Private entrance
  • Tile/marble floor
  • Dining area
  • Wardrobe or closet
  • Cleaning products
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Upper floors accessible by stairs only
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Rooftop pool
  • Infinity pool
  • Pool towels
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Fire extinguisher

• Deluxe Double Room

  This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Key access
  • Hand sanitiser

Guest Reviews

• Tat Yan (2/5): Nice location, but could be cleaner - Very run down Not properly maintained
• Petr (6/5): -
• duncan (3/5): - Room was not good
• Petr (8/5): - dobry pomer ceny a kvality, pokoj s balkonem nemoznost pozdejsiho checkoutu
• Petr (5/5): -
• MAGDALENA (2/5): stayed out of necessity but would never book again - walking distance to beach but beach was littered w a lot of plastic. had a fridge but wasn't good temp and ruined the fruit i put inside black mold in bathroom, gaing hole in celing dripping down. wifi was barely working and i was forced to use my whole data card to get basic wifi work done. ac remote didnt work well and i froze w ac on one night and no one answered my 8 calls and texts-starting at 7pm. another time it wouldn't turn on and i was melting. onsite staff is helpful but management doesn't answer texts.
• marc (1/5): No repetir - La piscina Mucha suciedad. Ropa de cama con manchas a simple vista
• Mélissa (6/5): -
• Edward (8/5): - Clean and tidy, go of aircon All ok m
• Stach (1/5): Very disappointing quality and service - they guy who checked me in was nice and helpful, apart from that, very bad experience. -not clean -damp and very bad air quality (mouldy) -no functioning wifi and I needed wifi for work -no help/service regarding a possible cancellation -I am also disappointed with booking.com because they could not help me further
• rikkilee (7/5): -
• Toni (8/5): Buen alojamiento relación calidad precio -
• Trevor (7/5): Really good to stay here - Love this place Pool is not that good
• binghuan (10/5): Please keep it, we will come again - Food is the best like 5 star hotel, they are very kind, place are quiet, room clean, I think this price totally worth it
• Chris (6/5): -
• Gvantsa (3/5): -
• Esteban (4/5): 0 for cleanliness - 7 for price - 9 for location - I travel south-east-asia for a long time and always stay in budget places. If you like counting or chasing cockroaches and drying off with a towel that was once white (but that was a looong time ago - bedsheets same) then you are in the right spot. Your garbage bin is in the hallway and you better leave it there, disgusting as it is. Good luck finding staff to ask for toilet paper or cleaning the room etc. (I stayed a week), because that doesn't happen. Positive: Super close to the beach and the pool looks ok
• Picard (4/5): -
• Legind (3/5): - Pool og beliggenhed Pletter på linned og håndklæder. Nusset og manglende vedligeholdelse. Hunde der gøer alle tidspunkter af døgnet.
• MAGDALENA (3/5): Worked in a pinch but wouldn’t stay again - Walking distance to the beach. It had a refrigerator and a kettle and I really appreciated those details. I had a balcony with birds singing in the morning from the trees outside and that was really nice. The price was also super cheap so you get what you pay for… There was also a small pool which wasn’t listed but if you like swimming in chlorine, it’s there. I wish I had checked out some of the other rooms before I unpacked and got settled in mine. My room had two beds pushed together, so I had that uncomfortable seam in the middle and I scouted out some of the other rooms that had normal full beds and no black mold in the ceiling. Some of the rooms are way better than others so if you are going to check in ask to see a couple rooms and choose the best one. As all the reviews are saying, it was definitely quite dirty. My room also had black mold in the ceiling from a leak. I ended up staying anyway, because it was super convenient for an event that I was going to, but otherwise I would have stayed somewhere else for sure. The staff was present and helpful.
• Rahel (8/5): Super Preis-/Leistung an zentraler Lage - -Toller Balkon mit Blick auf den Pool -Super Preis -Gute Lage in der Nähe des Strandes -Gute Aircon & Kühlschrank -Schummriges Licht im Badezimmer -Abfluss des Lavabos geht via Schlauch in die Dusche, somit ist der Boden im Badezimmer immer feucht
• karin (1/5): Disgusting. Ended up leaving after 4hrs. - There was nothing to like. Bad from the start. Dirty sheets and pillows. Ants on the bed. No fridge as per the description. No toiletries as per the description. Bathroom was filthy.
• Max (2/5): - AC, good water temperature and pressure on the shower, near to restaurants and warungs Bathroom looked dirty upon arrival Shower floor had visible mould Water from the shower leaked all over the bathroom, no way to dry it Sewage smell in the toilet Toilet seat had ingrained dirt Hallway ceiling completely damaged Water leaks in the hallway Balcony railing completely LOOSE — very dangerous! Construction/demolition noise directly through the wall starting at 7am
• Himanshu (8/5): - Location and the availability of small pool and deck
• Adam (5/5): -
• Raymond (3/5): -
• Krisdayanti (10/5): -
• BARIS BAKI (10/5): -
• Anto Malang (8/5): -
• Clémence (4/5): - on a vu un cafard, la salle de bain était pleine de moisissures
• Cameron (1/5): -
• harrison (1/5): -
• Paul (4/5): - The location was handy to the beach When l arrived they had no booking for me yet l could produce the booking emails confirmation, fortunately they had room and honoured me. The room had q poor smell to it. When you turned taps on a rotten smell came from the pipes. The person who showed me to the room said there had been recent theft of money and police were called so probably don't get daily cleaning done as valuables could go missing. No safe in the room, the red was 2 mattresses pushed together with a huge bulge as they met. The room looked like it had never been cleaned. Definitely wouldn't go back there again. Didn't get my 2 bottles of water at all. Poorly run business
• Page (5/5): - Close to beach and warungs Room very dirty, mould in fridge, grey sheets and towels. Declined since I stayed in February
• Suppramaniam (4/5): Disappointing -
• Chin (1/5): Hotel management problem - Nothing that I liked, think before you book this hotel. The staff said Your booking has been cancelled. You ask for refund from Booking.com When I checked in The hotel management said new management took over your booking has been cancelled, you asked booking.com for a refund. Later the staff said I can give you room for a special rate and pay him cash, I have no choice and arrived late night, I travel in a group of 8 people. The hotel room was old , not clean and the towel was not clean at all, the pillow got bed bug. I travel so many places this is the worst hotel in my life and the comments and reviews are not true. Booking.com much responsible for my stay and refund.
• Holger (8/5): - Very friendly service. Nice bar.
• Gregor (8/5): Very good -
• Aussie-dave (7/5): Stay at sanur. My second visit to your hotel. - The young man at the reception desk was excellent. He made good management decisions about my booking. I had problems with my card being scammed and he accepted that I was real and could be trusted.
• Page (8/5): Very good - Bed was comfortable and very clean, fac
• Ivonne (7/5): Good - They can improve the cleaning inside the rooms
• Van (7/5): Good -
• Luke (9/5): Great value in a perfect location - Close to the beach and restaurants
• Verified traveler (4/5): Disappointing, not "GOOD" - Very basic place and for 20 dollars a night it is overpriced. Pillows and bedding were old and disgusting. Can smell sewage in some rooms because of poor drainage system, and saw a good-sized most universally disliked insect scattering around in the room. Sheets don't feel so clean either. Dripping water from AC and shower didn't drain well, but got fixed after telling them. Mouldy AC. Unusable WiFi. You have to tell them if you want your room cleaned. Music from the bar at ground level in the evening so not quiet. Staff is friendly and will try to help when you want something. It is strange this place is rated 7 on this website. On another famous website it is rated 4.4, which is more accurate. I would avoid using this website from now on.
• ??? (8/5): - The staff was very friendly and the rooms were clean. The location was good, so I would like to use it again
• Gavin (2/5): Very poor -
• Roger (5/5): Passable -
• Michelle (10/5): Exceptional -
• Alejandra (7/5): Good -
• Gregory (4/5): Disappointing - Close to the beach and local shops, including supermarkets. Good range of TV channels. No shampoo, no spoons, forks, knives, plates, cups, bowls, no tea or coffee, no food.
• Morie (8/5): - 海にも近く、コンビニ・スーパー・レストラン等も徒歩圏内にある。設備も充分。
• Stephen (9/5): Superb - Really nice place, just off the main street. Would happily stay here again and staff are nice.
• Mark (4/5): Disappointing -
• Duncan (10/5): Exceptional - Like Dura paint . Does what is says on the tin Umm
• Jacqueline (7/5): Cheap and close to beach , no frills but fir the price it was fine ! - Close to beach and downtown Sanur Lots of broken lights/lamps , no products for shower , sounded like rats in walls !
• Wendy (1/5): It was awful so I left - Nothing went well and I left and didnt sleep there The room was grotty and the bedding and towels had stains on them. The television didnt work and there was no hot water so I left and didnt stay the night
• Tasuku (1/5): It's an unmotivated hotel - bicyle no wifi no towel no change money no landry 400,000 rupiah is taken properly
• Niall (2/5): Very poor - no hot water, cockroaches in bedroom, bathroom was disgusting
• Rose (6/5): - Cheap stay to visit local friends
• Ishbel (2/5): Very poor -
• Jessy (3/5): Poor - the matress was okay the price was wayyyyy too high for what you actually get, really. What you see in these pictures, doesn't even come close to what its actually like.
• Jay (1/5): Didn't stay - it was that bad I left - Nothing. This is the worst hotel I have ever booked. No one was at the reception. The WifI password they gave me was incorrect and I could not get in touch with them to resolve this, I missed a business call because of this. The room was disgustingly dirty to the point were I had to leave once I saw the state. The TV did not work, it had a sign that said "signal under construction". There were bugs coming out of a light fitting. The air con wasn't cold enough, the room was boiling. The light in the bathroom either worked or didn't, it was down to luck whether it'd switch on. The floor of the bathroom was revolting, with thick black hair and smears. It also looked like blood stains on the balcony. I honestly could go on. I asked for a refund but have not even had a reply. The fridge in the room looked like it had never been cleaned. There was a dog incessantly barking in the background to add to the fun. Avoid this hotel!!
• Verified traveler (4/5): - Zustand des Zimmers ist renovierungsbedürftig, Dusche funktioniert nicht richtig
• Verified traveler (2/5): - Het hotel was volgeboekt. We werden daarom in een ander hotel van dezelfde keten geplaatst, maar die was ver vamnhet strand. Ze boden aan ok ons opnte halen en bij het strandnaf te zetten, maar dat duurde zo lang dat we steeds maar met de taxi zijn gegaan.
• Verified traveler (8/5): - Close to the beach and shopping/food area of Sanur, clean, quiet, reasonable wifi access throughout hotel & room, good value meals and room rate. Currently being renovated so small inconveniences. Will use it again on next visit.
• Michelle (8/5): Reasonable price with good breakfast. - Friendly staff. Easy to find. 5 mins walk to beach.
• けいこ (4/5): - ホテルで働く人たちはとても感じがいいですが　頼まないと掃除してくれない　バス用品をよういしてくれない
• Michael (8/5): - clean, good location, supermarket and restaurants
• jen (6/5): Good location and breakfast. Smelly room - The room smelled strongly of damp. But the breakfast very nice and most of the staff friendly. Short walk to beach and on the doorstep of shops and restaurants.
• toshiaki (10/5): 滞在はいつもここ - 色々調べてますが何だかんだここに…。 朝早く起きて朝日を見に行きたいので立地条件が抜群です。海まで数分 プール有れば最高ですが海沿いの高級ホテルでビジター利用でも良いかな 新しい自転車4台　25000ルピアで借りれるので各Beachにもスイスイ 近くに新しいスーパー レストラン、ワルン、近い 夜でも危なくない バリは夜犬が怖かったりするので宿泊場所選びは重要 シャワーの調子が悪い 部屋が暗い シーツがバスタオルのシミ 潔癖な方は他をさがしましょう 私は常連さんなのでスタッフさんと仲良く（笑）です
• Verified traveler (6/5): - 値段の安さで選びました。 値段相応だと思います。
• Verified traveler (6/5): ビーチに近い立地 - 値段がとても安くお財布に優しいホテルだった。また、ビーチやスーパーマーケットに近く不便を感じることはなかった。お部屋は少し古く感じるが、お湯もしっかりでた。改善を求めるとしたら、掃除をもっとして欲しい。
• Verified traveler (2/5): Wi-Fiサクサク、ロケーション良し、従業員/清掃、改善余地あり。 - ３度目の滞在です。 価格なりにメリットを感じております。 宿泊するなら、スタンダードルーム以上かな？ 【良い点】 ・立地よく、海にも近く、レストラン、スパーが近いです。 ・Wi-Fiがサクサクです。 ・スタンダードルームに滞在、エアコンが新しく快適。 【改善点】 ・従業員の感じは悪くないのですが、 　勤務中のスマホや従業員同士のお喋りが多く、 　要望をいちいち伝えなければなりません。 　支払いなども、確認しながら進めた方が良いです。 ・室内の清掃状況がいまいち、食器の汚れが目立つ。 　室内の床や水回りは、素足では過ごせない。 ・以前は、朝食メニューに刺身定食があり、 　定食にフルーツがついていたが現在は廃止、朝食は簡素化。 ・スタンダードルームに滞在、室内の照明が暗く読書は厳しい。 ・宿泊を延長した際に、エコノミールームに変更したが、 　日中でも室内暗く、エアコンが利かないので、 　直ぐにスタンダードに戻してもらいました。
• Bo (4/5): TÆT PÅ STRAND - hotellet ligger tæt på strandpromenaden der er ikke længere restaurant der fungerer, men mange i nabolaget trænger til maling er slidt.
• Chase (2/5): You can do better in Bali - Room was dirty, sheets were stained. Toilet flushed half of the time and was constantly leaking water all over the floor. Doors had very large gaps all around edges not letting room cool down. Security latch on front door broken. Wifi signal poor. You can get so much more with your money in Bali
• Pauline (6/5): Affordable place to stay - I stayed at this hotel for 6 days. First night, I was allocated a room at L3. The room was simple. However, there was no hot shower. I checked out the next day to proceed to Tulamben for dive. Returned on the 3rd day and checked in was swift and hotel staffs were friendly. They could even recognized us. Breakfast at this hotel was great! There were several options to choose from and you just have to place your order and the chef will prepare them on the spot. The room was clean and amenities were basic - aircon works too well - too cold at night, 2 bottles of water were given daily, there was a mini fridge, however, no kettle for boiling hot water but u can get hot water from the water dispenser at the reception. Daily change of towel.
• 旅遊愛好者 (8/5): 靠近海灘的好飯店。裝潢具巴里島特色。 - 可以方便看到日出及日落。多樣的海灘活動及採購小禮物及日用品方便。附近有許多餐廳和酒吧。Good for family travel.
• Walter (8/5): Hübsches, ruhiges Hotel in Strandnähe - Das Hotel ist vom Flughafen über den Tol Way (kostet ein Dollar extra) sehr zut zu erreichen. Das Personal ist sehr freundlich und hilfsbereit.
• abductee (10/5): 値段及び設備に文句なし - 安くて快適なホテルをお探しなら、ここがお勧めです。スタッフも皆親切で、長期滞在も問題ありません。 また宿泊したいホテルです。
• Verified traveler (6/5): Really close to the beach and main street! - The staff were very hlpful and the room was comfy and clean :)
• Verified traveler (8/5): near beach - close to beach where you can rent kites and windsurfers
• Verified traveler (2/5): 部屋が良くなかった - 事前入手した部屋とは、全く違う部屋だった。 電話なし 冷蔵庫なし セイフティボックスなし シャワーからお湯が出ない 加えて、トイレの水がきちんと流れない ドアがきちんと閉まらず蚊が入ってくる （部屋の中で蚊取り線香を焚きました） 内容違うとクレーム言って変えてもらったので良かったですが、最初から内容通りの部屋にしてくれればいいのにと思いました。
• Hirobumi (8/5): 安くて清潔なホテル - スタッフがフレンドリーで良かった 価格を考えると素晴らしかった
• Emilie (8/5): Bon rapport qualité/prix - Hôtel pratique et bien situé. Parfait pour passer 1 ou 2 nuits avant de repartir
• Verified traveler (4/5): Proche de la plage et des commerces. Chambre banal - Draps pas très propres. Pas de taie d'oreillers ni de serviettes de bains à notre arrivée.
• Hiroki (8/5): 次回も泊まろうと思います - ビーチも近いし食事も困りません。 自転車も借りれるので移動もしんどくなかった。
• Verified traveler (8/5): Good hotel in tight budget near to beach - Checkin was easy. Smile on their faces. Near to Sanur beach. Helpful hotel staff. Good breakfast. Pros Wifi very strong Good bathroom with bathtub Cons Old furniture and sliding door. No pool
• Eline (4/5): Super hyggelig personell - Koselig lite hotell med god frokost! Ligger nærme både strand og marked! Masse resturantene i nærheten. Helt ok rom for en natt.
• sukgeun (8/5): Good time - Staff is very kind. Break is very solicitous. Beach restraints is good. We enjoyed good times.
• Haizhong (8/5): value for money - near the beach, free bicycle, but got a few mosquitos in the room
• Higgy (6/5): just ok - Staff were fantastic, room was very run down, clean but grungy. Sheets were freshly washed but old and stained. Mothballs in bathroom to cover up sewer smell. In the price vs value department I would book again for a quick night or two only if substantially cheaper. I am back in the area 4 days later and for very little extra money have a substantially better room.
• Verified traveler (8/5): エコノミールーム、冷蔵庫なし。 - エコノミールームに上がる道が雨漏りしてましたが、部屋自体は綺麗でした。足拭きマットも増えてましたし、冷蔵庫なしでも食堂の冷蔵庫を借りられましたし。
• Verified traveler (6/5): OK for the price but a little run down - Front door to the room had a large gap in it, not very private. Breakfast was not good at all. Room itself was a good size, good to have a fridge & kettle. Hotel looks a little run down and parts of the room looked dirty but I think it was more from age rather than not being cleaned often. Staff were helpful and it is a good location. Stated free bicycle rental but we got charged. OK for a night or 2 but spend a little more & go elsewhere if staying in Sanur longer.
• Verified traveler (8/5): スタッフが優しい素敵なホテル - 部屋にアリがいたり、廊下にヤモリがいたりはしますが、概ね快適に過ごせました。 Wi-Fi が快適に繋がるのが良かったです。 朝食の刺身定食も、毎日食べました。味噌汁がしょっぱかったですし、刺身は普通ですが満足でした。
• Deborah (8/5): Budget hotel close to the beach - We had a 4 night stay at Kokoro. Had thought there was a pool for some reason, but alas, no, but 5 minute walk down the lane way and you were at the beach. Great location near many restaurants and warungs. Very friendly, helpful staff. We had a room on the 3rd floor, which was ok, comfortable, spacious, had average wifi and tv with some cable channels. Breakfast included, basic but ok. Has a japanese restaurant and spa facilities, but didn't use either. Was able to check in early and they had storage facility for our luggage on check out.
• Seth (10/5): Excellent stay - Abian Kokoro was really a wonderful stay for my last two days in Bali. The staff is very friendly and the room was great for a very cheap price.
• Sharon (8/5): Cheerful, cheap and close to everything - Fantastic staff, so friendly and helpful. Excellent location, beach so close and restraunts etc a step away
• Verified traveler (6/5): とても親切なスタッフの方たちに感謝です - １泊だけしました。チェックインしたのも遅く、チェックアウトも早かったので本当に寝るためだけでした。私が止まった部屋は本当にベッドとバスルームがあるだけの狭い部屋です。シーツや枕カバーが黄ばんでいたので、タオルを敷いて寝ました。笑 バスルームも綺麗とは言えませんが、本当に寝れてシャワーを浴びれれば良かったので、私には十分でした。スタッフの方たちは本当に親切でフレンドリーで良かったです。ギリ島へ行くボートの予約がちゃんとできておらず、朝再予約し直した時もボート会社を一生懸命探してくれたり、ギリ島で３泊している間も無料でスーツケースを預かってくれたりと本当に親切でした。感謝しています。立地はビーチへ歩いて行けて良かったです。朝のお散歩が最高でした。レストラン等のお店も近くにたくさんあります。ただ夜遅くなるとコンビニが近くにないので多少不便でした。
• guenther (10/5): top - Relax holiday...friendly stuff
• TERRIE (10/5): - Fantastic location. Lovely staff.Great room.

Photos