Cresta Thapama Hotel

Name: Cresta Thapama Hotel
Address: A1 Highway,Francistown, Botswana, Francistown, bw

Location: A1 Highway,Francistown, Botswana, Francistown, bw

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Welcome to Cresta Thapama Hotel, your ideal stay in Francistown!

Luxurious Amenities: Enjoy our fitness centre, garden, terrace, and on-site restaurant. Free WiFi, shuttle service, and room service ensure a comfortable stay. Unwind at the bar or in the children's playground.

Leisure Activities: Play squash or explore the city with ease, thanks to our free private parking and 24-hour front desk. The business centre caters to your work needs.

Convenience at Your Doorstep: Each room features a desk and a coffee machine for your convenience. Don't miss the chance to experience our warm hospitality!

Book your stay now at Cresta Thapama Hotel and make unforgettable memories in Francistown.

Important Information

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Policies

Check-in: 02:00 PM - 08:00 PM

Check-out: 11:00 AM

Amenities & Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Packed lunches
Kid meals
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Food delivered to guest room
Access to health care professionals
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Mobile app for room service
Happy hour
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Free beach shuttle
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Free bus station shuttle
Swimming nearby
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Presidential Suite

This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Sofa
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Superior Room, 1 King Bed, Garden View

1 King Bed
376-sq-foot room with garden views

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible doorway width (inches): 30
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Non-Smoking, renovated in August 2024

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Turndown service
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Low-height counters/sink
- Low-height bed
- Shower grab bar
- Wheelchair-width doorways
- Fixed shower seat
Room, 1 Double Bed, Accessible, Garden View

1 Double Bed
269-sq-foot room with garden views

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible doorway width (inches): 30
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Non-Smoking, renovated in August 2024

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Turndown service
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Low-height counters/sink
- Low-height bed
- Shower grab bar
- Wheelchair-width doorways
- Fixed shower seat
Deluxe Room, 1 King Bed, Garden View

1 King Bed
322-sq-foot room with garden views

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker and room service (limited hours)
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair-accessible doorway width (inches): 30
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs
Non-Smoking, renovated in August 2024

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Desk
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Room service (limited hours)
- Daily housekeeping
- Turndown service
- Free WiFi
- Deep soaking bathtub
- Bedsheets provided
- Eco-friendly cleaning products
- LED light bulbs
- Low-height counters/sink
- Low-height bed
- Shower grab bar
- Wheelchair-width doorways
- Fixed shower seat
Presidential Suite

Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Standard Double or Twin Room

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
Executive Suite

The spacious double room offers air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
Standard Twin Room

Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
Queen Room - Disability Access

The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, heating and a TV with cable channels. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Linen
- Toilet paper
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Single-room air conditioning for guest accommodation
Executive Suite

This suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 2 beds.

Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Additional toilet
- Sofa
- Electric kettle
- Wardrobe or closet
- Additional bathroom
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Smoke alarm
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation

Guest Reviews

Ontibile (8/5): - The staff was friendly and very helpful. The room was always cleaned and well kept. Nothing really.
Bernie (7/5): - The breakfast was okay. We were waiting a long time for service on the Friday evening. There were also a bit of confusion between staff during dinner and breakfast. The location is good. The staff are not working well together.
Capitao Malita (8/5): Where to stay in Francistown - Thw location and service was good Nothing
Mahada (10/5): Great - No Everything
Bonani Samson (3/5): Denied breakfast because I was from running marathon - Nothing Food not good
Vhonani (10/5): Magnificent - Everything Breakfast was expensive
Mantu (9/5): -
Manthepu (9/5): -
Peter (8/5): Excellent stay - Very convenient location walkable distance to many areas Some facilities need attention eg the garden and general cleaning around the hotel
Mutsakani (10/5): Fantastic - Excellent looking great staff and facilities and tasty food. Really enjoyed my stay and will definitely come back. Thank you everyone for making my stay a memorable experience Nothing
Kagiso (10/5): -
Kaelo (1/5): Poor Communication - I have been waiting for my booking to be transferred to another Cresta, it's Feb now, still I wait.
Avinash (7/5): - Location is good. Maintenance is poor specially toilets.
Uwe (5/5): -
Kagiso (10/5): Lovely place and an amazing location by the river - Everything Mosquitos and an occasional bad smell from the drains
Agostinho (10/5): -
Oesi (10/5): -
Tambudzai (4/5): - Television had no sound kept on calling maintenance ,,,& they would take their time to come and fix called them 3X still lt did not help.Booked for 2 guests but put 1 towel 1 cup 1water glass Air conditioning @17 degrees could not go up ,Room 214 is upstairs facing the taxi rank the noise thought was running away from the noise of busy roads. Otherwise the room was ok beds comfortable Breakfast was good
Mvundla (9/5): -
Raviro (8/5): It was lovely but the pool area and pool could be improved - Location Pool area could be better
Chetty (8/5): -
Hussain (10/5): -
Mugove (8/5): -
Gibson (9/5): The stay was good and the bed very comfortable - It’s location as well as the friendly staff We went for breakfast around 8 am and most of the dishes were already empty. The staff promised that they were going to replenish., but it was never done until we left the dining hall
Renaldo (8/5): -
Nyasha Enety (10/5): -
Annette (4/5): Will not recommend. - Unfortunately we were allocated rooms on the side of the hotel that is located on the same road as the cities major taxi rank. The taxis did not stop hooting until around midnight and started up again from 5am the next morning. This was not only a discomfort but did not make us feel safe. To make matters worse the bar area overlooking the pool played music so loud it felt like it was located a mere meters away from our room. The music thankfully stopped around 10:30 pm but certainly made it feel like we were being bombarded from both sides for a few hours. The room allocation did not make sense as the hotel was not busy at all and surely two rooms on the quieter side of the hotel away from the taxi ranks must have been an option. The rooms itself was very comfortable, neat, clean and stylishly decorated. However, the hot water was set to a very mild lukewarm both the night before and the next morning and both double rooms booked only had a single towel allocation which makes it feel like its standard practice and not an error.
Jeremy (8/5): Overall, nice place to stay. Internet works very well. - General ambience is excellent Shower section requires upgrade
Ndlovu (10/5): Beautiful room and well accessible location - Everything was beautiful Nothing at all
Adam (7/5): -
Ndlovu (10/5): -
Kea (7/5): -
Foggie (10/5): Best hotel in francistown - Na Na
Jonas. C (9/5): Location is excellent for any traveler, rooms are clear, and the breakfast was well worth the cost - Location is excellent, with a large shopping mall and food outlets right next door Either consider adding mosquito nets in the rooms, window screens, or a regular round of spraying before guests arrive and thereafter keep windows closed.
Heinrich (9/5): the short stay was great - Breakfast was good.
Boikobo (6/5): -
Silvia (8/5): Toller Aufenthalt, unbedingt empfehlenswert! - Tolle Lage in der belebten Stadt, trotzdem sehr ruhig in der Anlage. Sicherer Parkplatz, freundliches Personal. Schöner Garten 🪴 und sehr gut ausgestattete Zimmer. Reichhaltiges Frühstück, echter Kaffee (kein löslicher Kaffee, wie sonst in Botswana). Pool war sauber 👍 Wir waren sehr zufrieden.
Phocenah (10/5): -
Ndlovu (6/5): - The bedroom is clean and modern. Overally beautiful The bathroom needs a makaover
Bopape Ser (6/5): -
Nombuso (8/5): -
Barclay Williams (1/5): -
One (10/5): Superb - I can't complain of anything,but kindly update the TV station and atlest have smart tvs that caters Netflix Nothing
Mjoli (4/5): -
Batsirai Donavan (1/5): - Comfortable place. The staff were so unprofessional. Checking was a real mess. It took us over an hour to get checked in with the staff arguing that our booking wasn't paid for and it did not appear on their system. We were made to pay again for the same booking and we haven't received any refund up to date. Cresta Thaphama is a Zero for me!!
Tendai Dumiso (3/5): -
Yasuda (7/5): -
Felicity Sikhanyisile (5/5): Below expectations - The room was clean and porter and front desk staff very friendly. The food. First of all l ordered ribs then was told they had run out. Then l asked for a burger which l didn't get until one and a half hours later. To pass ti.w, l was given a bunch of white grapes. The patty of the burger was undercooked, way under cooked. I never asked for a very rare one. Then l ordered a packed breakfast the night before, with specifications which clearly stated l did not want any chicken. I got chicken, mushroom and sausage. That was a let down, especially as my breakfast was not saved, meaning l had to wait for it. Hugely disappointed!
molutsi (8/5): -
chisango (10/5): The stay was great. - The staff were friendly and quite welcoming. The breakfast was nice. The directions from the Booking.com App or email takes you to the wrong place.(200+ km away)
Mukunyadze (8/5): - The facility is good though a bit old but is well maintained The staff especially in the restaurant are not very responsive, for example you come to get cereal and the milk or bowels are.not there and you have to wait long for them to bring
Masilo (10/5): Exceptional - A quiet and clean place All was good
Silayi (9/5): Very comfortable stay. - The location was very convenient and staff were very friendly. I particularly appreciated the lighting options in the room as someone with sensitivity to light. TV channels were too few and no radio option on the TV.
Gaironisha (10/5): -
Letlamoreng (9/5): -
Oratile (8/5): -
One (10/5): Superb - Comfy bed,good location and helpful staff. Nothing
Jorum (5/5): -
muzimba (4/5): - Rooms were good and modern, comfy beds Poor service. Check in was very slow and there was mixing up room keys. Had someone open the room whilst we were asleep.
Chakalisa (9/5): -
Jeremia Attorneys (8/5): - Clean nd comfortable The water was warm, not hot.
Ambrose (9/5): - Good and friendly volunteers
Sekedi Felicia (9/5): - Clean, quiet and aesthetically pleasing. It is in a good location Nothing
Ntshobane (10/5): Exceptional. - The food was great and I loved that they included traditional food e.g. the sorghum porridge for breakfast.The customer service really stood out for me. The staff went over and above to accommodate some requests. They were just exceptional - from the porter, front desk, waiters and chef. The hotel is also centrally located to amenities and the main arterial routes. The wifi was also excellent and had range. It was not limited to your room only.
Persuade (7/5): Value for money - It was cozy and clean Nothing
Ruvimbo (6/5): Good - Requested 2 separate single beds. On booking. At arrival we were given a big bed
Api Brown (9/5): -
Gibson (8/5): It was good - It’s location
rashayi (7/5): - Location and cleanliness The restaurant staff is not switched on
Enuel (10/5): - Everything Nothing
Gibson (9/5): The environment is serene and quite peaceful - It’s cleanliness and location The renovations seem to be taking forever.
Opio (8/5): -
Nyasha (6/5): -
Miga Michael (10/5): - Est customer service from the staff Response time for room service needs to be improved
Moyo (7/5): -
Blessed (8/5): Great location and well kept - The property was extremely clean and had all crucial amenities Nothing
Nicholas (8/5): -
Helem (10/5): - Professional and safe envuronment Mosquitos
Natasha Doreen (8/5): -
Ntandoyenkosi Ayanda (10/5): -
Mase (10/5): -
Vushe (8/5): Lovely - Loud music
Dube (7/5): Excellent - Everything Nothing
Dube (7/5): Satisfactory - Almost everything Nothing
freezer (5/5): -
Carlos (8/5): Visiting Francistown, Botswana - The hotel is well located, the rooms and ig enough, the breakfast is good. With very friendly ladies at reception and a helpful man... Nothing
Lydia (8/5): -
Boikanyo (10/5): -
Irvine (1/5): Nothing really, customer service is zero. The lady by the name Unangoni who was at the front desk was not helpful. She d - Nothing really, customer service is zero. The lady by the name Unangoni who was at the front desk was not helpful. She didn’t know what she was doing. She embarrassed my wife and kids while they were checking out in the morning. She insinuated that my wife didn’t pay for the room when in fact the room was paid for through Booking.com. Nothing really, customer service is zero. The lady by the name Unangoni who was at the front desk was not helpful. She didn’t know what she was doing. She embarrassed my wife and kids while they were checking out in the morning. She insinuated that my wife didn’t pay for the room when in fact the room was paid for through Booking.com.
Helem (10/5): - Location and convinience, quiet and elegant Deal will mosquitons
Mosidi (10/5): - Clean Rooms, great location just as you enter Francis Town.
Zubair (6/5): -
mafe (9/5): Service was excellent - An extra bed was added to our room for our 8 year old son. We arrived early and they checked us in way before time. Staff were very helpful.
Terence (7/5): -
Mangundu (7/5): -
Sharon (5/5): - Bedroom was nice and clean, reception and guest relations staff were friendly. Bathrooms need renovation, rooms full of mosquitoes, couldn't sleep. Housekeeping came, sprayed and even left the bottle after realising there were just too many mosquitoes.
Christopher (6/5): Fair - Quiet Cleaning schedule
Daisy (8/5): -
Śt_Ć (8/5): -
Ennies (8/5): - The on site restaurant is not good at all. The staff was excellent