Hotel Escondido, Puerto Escondido - Adults Only

Location: Carretera Federal Salina Cruz Santiago Pinotepa Nacional. KM 113, Puerto Escondido, mx

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Pets allowed
• Luggage storage
• Safety deposit box
• Massage services
• Shared lounge/TV area
• Shuttle service (additional charge)
• Adult only
• Outdoor furniture
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Mobile app for room service
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Private beach nearby
• Internet access
• Housekeeping on request
• Wine release events
• Exercise/lap pool
• Japanese garden
• Health or beauty spa nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Room, 1 King Bed

  1 King Bed

  Furnished patio with beach views

  
  

  Layout - Bedroom and sitting area

  Relax - Private pool

  Internet - Free WiFi and wired internet access

  Entertainment - 32-inch LCD TV with premium channels

  Food & Drink - Room service (limited) and minibar (fees may apply)

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - Safe, desk, and phone

  Comfort - Climate-controlled air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Private pool
  • Wardrobe or closet
  • Shampoo
  • Room service (limited hours)
  • Daily housekeeping
  • Free Local calls
  • Ceiling fan
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Free WiFi
  • Bedsheets provided
  • Soap

• Bungalow

  This stylish air-conditioned bungalow offers a private swimming pool and a sun terrace with ocean views. It features elegant modern décor, free Wi-Fi, and cable TV. It also offers a mini-bar and a private bathroom with a hairdryer, bathrobes and Herbal Yuc toiletries. Extra guests cannot be accommodated in this room type.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Desk
  • Seating Area
  • Fan
  • Slippers
  • Private pool
  • Wardrobe or closet
  • Oven
  • Bottle of water

Guest Reviews

• Jacques (10/5): - Magnifique endroit , calme et reposant
• M Isabel (9/5): -
• SIDDHARTHA (9/5): -
• Jaqueline (1/5): - servicio en playa NO EXISTE pones una bandera que la ven una hora despues, las bebidas llegan calientes, hay 3 techitos en la playa con camastros de madera imposibles de mover con unas obleas de "cojines", incomodisimo Un alacran en el cuarto!, la caja de seguridad no abria tenian que ir a reprogramarla, la TV sirvio 2 noches despues, el aire acondicionado insuficiente, NO HAY LUZ en la habitacion, solo luz "calida" tienes que estar con la luz de tu celular para ver algo.....
• Carlos Manuel (10/5): - Todo
• Anais (10/5): - Very quiet and relaxing place on a semi private beach, hearing only the waves when going to bed. Food is delicious and the staff is super friendly Cant swim on the beach due to high waves is a pity
• Ida Josefine (2/5): -
• Paulina (5/5): Amazing location. Poor lodging and comfort. - The location of the hotel is amazing. One of the best ones ever. Cooked dishes were amazing and the staff is very friendly (except for the people at the front desk). They should advertise that the rooms are open, the photos and description are misleading and do not show this. Rooms are not sealed within windows and roof, and you will unavoidably have a serious insect and lizard situation within the room. The first night we found lizard poop falling from the roof directly on our bed, since it had many of them living there, they offered a mosquito net, which helped navigate the situation (tiny spiders, ants, etc climbing on the bed), however, it was not a comfortable sleeping situation and it affected our rest significantly. Had we been aware of this, we probably would have stayed elsewhere, cleaning was just okay, when they installed the net, sand was left all over the night stands and bed frame, which no one cleaned until our last night there. While we are aware that the location would involve insects to an extent (you are after all in a natural environment), we have done many eco lodgings that with the proper sealment of rooms diminishes the issue. We were told to close the blinds and leave the AC on, which frankly we did not see how this was helping the environment, and either way, the room never stayed cool because the windows, door and roof are not sealed, it was a contradicting situation. While the rooms are pretty and modern enough, we were just not comfortable inside of it. it is sad to see this amazing location with so much potential be overshadowed by the lack of comfort in mind, considering also you are paying a lot of money for it.
• MARIA (5/5): -
• Ivo (9/5): -
• Carlos Manuel (9/5): -
• Laura (9/5): -
• LESLIE TERESA (10/5): -
• carine (6/5): - run down bedrooms and bathrooms
• Eleanor (9/5): Beautiful location, exquisite hotel, amazing staff - it feels like such a treat. - Nature infused, tranquil, beautiful. Would only recommend to nature-loving friends! The room feels very open to the elements. If you want luxury but with an earthy feel, this is the place. Food is brilliant but a bit more choice would be great. Also nice to see a menu at dinner - even if it is a set one. Would recommend for a short stay not a long one.
• Leonardo (10/5): Alla prossima ! - La spiaggia e la semplicità del lusso. Non è una nota negativa. Ma ci sono tante zanzare, è normale quando si sta all’aperto in un ambiente tropicale. Suggerisco di mettere delle zanzariere sopra i letti, così da garantire sonno indisturbato e senza rovinare la semplicità del posto con inutili insetticidi. :)
• Ricardo (10/5): - Es increíble la desconexión del mundo que existe. La piscina, las habitaciones y el personal excelente. Nada todo perfecto
• Paula (10/5): Exceptional -
• Matson (10/5): -
• Sandra (9/5): Relax en un paraje precioso - Su ubicación, la tranquilidad, el entorno… Me encantó la piscina La habitación tiene pequeños detalles que necesitan mantenimiento
• Galo (7/5): - El lugar es bonito El agua de la alberca congelada, no hay privacidad en tu terraza, me caían gotas de agua mientras dormía del AC.
• Andres (9/5): -
• Katherine (8/5): - The property was beautiful. Great of you want solitude. The rooms could easily be broken into. Doors wouldn’t close all the way so bugs could get in.
• Tamsin (10/5): An absolute hidden gem & slice of luxury on the gorgeous Oaxaca coast. - Incredible setting on a remote beach in Oaxaca. Gorgeous facilities, the bed was so big I got lost in it! Nothing! It was all superb
• JALIL (9/5): MUY AGRADABLE - BIEN COMPLICADO LA LLEGADA DEL AEROPUERTO AL HOTEL ACCESO
• Rosa (7/5): - la ubicacion y piscina esta una poco deteriorado
• Eduardo (9/5): muy relax y comoda - la comida el clima la alberca y la playa las habitaciones no estan selladas por lo que se meten insectos al cuarto
• Jose (5/5): - The staff were very nice and helpful. Food was really good and drinks. And the view and privacy was nice. Like that it had outdoor privacy pool and access to the beach. Well the rooms was overpriced it needs alot maintenance on the door shades they broken there's alot gaps in the sliding doors they was alot bugs getting in and mosquitoes we had to get a mosquito net over the bed to sleep even to enjoy the pool outside we had to put on bug repellent all the time in the room. The room was warm a/c didn't cool properly. You couldn't get in the beach cause of the strong waves.
• Francisco gerardo (10/5): - Really nice
• Silvia (9/5): - La paz que tiene el alojamiento, la limpieza y la comida. No hay forma de que no entre luz ni insectos a la habitación. El chico la recepción muy borde.
• Juan Ignacio Jose (10/5): -
• Jesus (10/5): - Segura u confiable
• Arthur (5/5): -
• Gilberto (6/5): -
• Carolina (9/5): Relax and excellent food - Excellent beautiful N/A
• Jose Antonio (4/5): - Pésimo Mantenimiento , el aire acondicionado no enfría , mosquiteros rotos , puertas y persianas en muy mal estado , falta de iluminación en cuartos. Lo único rescatable el personal y la comida.
• Hadewych (10/5): -
• gidgiddoni (4/5): - todo muy bien pero el cuarto el clima que tiene no funcionaba o estaba muy mal diseado que no enfria
• sergio (8/5): - Definitivamente la comida, la tranquilidad y que esté apartado de el bullicio de la ciudad Le falta mucho mantenimiento a los cuartos, muchas cosas están muy deterioradas especialmente las persianas de las ventanas y los techos llegan a tener pequeñas goteras tofo esto por la emoción del mar y la arena. Les falta personal, todos hacen hasta lo imposible para que los huéspedes estén bien, pero es demasiado grande. Deberían de poner cabritos de golf o algo mas práctico para salir o entrar los trayectos son largos para ir a cualquier lugar y hace demasiado calor.
• dan (5/5): Only recommended for a short stay and for those that know what you’re getting into - Great location, and the design and setup of the hotel is good overall. The facilities are poorly maintained for a hotel that has so much potential to stand out. The service is mediocre, understaffed and undertrained. The restaurant food quality is low and pales in comparison to the other two properties that we stayed at with the same price point (Kyaia and Casona Sforza). The rooms are open air (poorly screened) so you get acoustic transfer from other rooms and lots of bugs and lizards in the room. If you’re okay with that it can be manageable- if not, run.
• Samuel (9/5): Superb - The room was perfect, a lot of privacy and a private pool. No issues with noise or sunlight during the morning. AC worked perfectly and breakfast was delicious, had Huevos Escondido don't miss on them!
• Monica (4/5): - El servicio en el área de alberca y playa es NULO Como estaba nublado no ponían nada de camastros ni toallas Agua caliente para bañarte no hay porque es solar Las persianas de la habitación la mayoría en más estado por lo q hacia que saliera el aire acondicionado, que tampoco enfría al 100 y además goteaba y te caía toda la noche De 4 noches solo estuvimos 1 noche y preferimos movernos a otro hotel
• Ulises (6/5): Pleasant -
• Sacha (6/5): Not a place I would recommend - Locatie The cabins were worn out, airco not sufficient for the heat (still 30+ Celsius during the night). Sewer smell in bathroom, sinks not running, pumpsystem in plungepool not working, end so on. Besides it wasn't clean, and cleaningservice was slow and uninefficient. The rest of the staff very un interested and un attentive. Seems that they were more busy with the guest who still had to arrive then with the guest we were already there. Was weird.
• Isabel (10/5): Exceptional - Amazing stay. The hotel is beautiful, the location is great. Staff super nice. Breakfast and dinner was amazing!
• Verified traveler (4/5): - No AC impossible to sleep. Pools are hot. Room full of ants. Food tried to be innovative but failed spectacularly.
• Aleksandr (10/5): Exceptional - 1) the food is excellent 2) private pools and the main pool are cool 3) restaurant personnel 4) the room! Great sleep with the crushing waves and birds sounds, also a bose speaker 5) few guests 6) had a one night stay, it is not enough! 1) check out personnel, pretty unfriendly 2) location is to be considered: the road is not an easy trip, especially at night times and from Oaxaca 3) insects, no fumigation 4) photos of the room (expectations): cactus and the ocean view from the pool is expected but in reality it is jungle-like now 5) ocean is not good for swimming (might be seasonal)
• Stephen (7/5): Nice setting and area. Feels like they need to work on some things to make it classy. - It was a lovely quiet and beautiful setting. The dinner in the evening was terrible. It was similar to a meal on a flight. Both choice and quality. Service was really bad too. I needed to ask for a drinks menu, and a drink. This was after my starter had arrived. The main course was instant plate swapping as soon as I finished the starter. That makes you feel like you’re rushed. Consequently I didn’t want to dine on my second evening, as the experience was not enjoyable. This is really bad for a hotel that is more than USD 400 per night. Other smaller things…. The cookies that were put out for bedtime…. They were covered in bugs. Surely with an open ‘nature’ place, exposed food is not a good idea. Perhaps if they were wrapped then better?
• Nadia (10/5): Heaven on earth, I wanna go back - It was one of the nicest hotels I’ve ever stayed in Nothing to complain about
• Ana (8/5): Very good -
• Peter (10/5): Exceptional -
• Humberto (10/5): Increíble estancia ! - Nuestra estancia fue perfecta !, el cuarto está muy cómodo, amplio, con alberca privada, la cena y el desayuno incluidos y muy rica comida !!, todo en general excelente , un lugar increíble para descansar y desconectarse !
• Robert (7/5): Good -
• Michael (9/5): Superb -
• Roxana (6/5): - The pluses - this is an amazing property the views of the ocean are fantastic and the food is incredible. The rooms are huge and the design is fantastic. The staff is very friendly and they were incredibly helpful fixing a few things. The minuses - for someone who’s unfortunately scared of lizards and frogs it was a stressful experience. There’s huge gaps around the doors through which insects and anything really can come in, the ceiling also allows for that. First day we found a frog in the bathroom, and we had to sleep with lizards on the walls as there was no way to get them out. I didn’t really sleep well because of this which defeats the purpose of booking such an incredible hotel.
• Brenda (9/5): Superb - Beautiful location!
• Simon (8/5): A truly unique and beautiful location - The location is incredible. So beautiful The quality of the food and service is average
• Dean (9/5): Superb -
• Johan (4/5): Disappointing - After 10 years of succes. The hotel has fallen asleep. Fully booked. Why must we put in effort. Altough dinner is included, we skipped after our first night. Breakfast is slow, count minimum 30’ before your first order. The wine selection is limited. The staff is very friendly. There is no captain in board. Location and facilities are splendid.
• Ryan (10/5): Amazing spot. Highly recommend. Staff are wonderful. Ocean pool is relaxing. Great location - Ocean front. Amazing pool. Great food. Relaxing. We had to request maintenance a few times. Road to hotel terrible. Need to recommend better surf instructor.
• Jessica (10/5): - Increíble la atención, la comida y la estancia en general, súper recomendado.
• Verified traveler (6/5): Excelente lugar, muy descuidado. - Era de nuestros hoteles favoritos pero tristemente lo tienen muy descuidado ): Falta muchísimo mantenimiento. El servicio, la música y el sabor y presentación de alimentos son perfectos. Sin embargo si fue una amplia lista de cosas que mejorar las que tuvimos oportunidad de compartirles.
• Claudius (7/5): Good -
• Luis Gerardo Dupeyron Diez de (10/5): - Increible
• Mariano (10/5): - Perfect
• Rodrigo (6/5): - La verdad para ser un hotel del Grupo Habita esperábamos mucho más. Aunque digan que la experiencia es vivir más “al natural” la verdad es que tener animales en el cuarto, que se vaya la luz, que el clima no enfríe lo suficiente y el cuarto y la cama siempre tengan como polvo del techo de la palapa no es nada cómodo. El servicio en la recepción también deja mucho que desear, pero en restaurante el servicio y la comida están excelentes. El “spa” tampoco es algo que nos haya gustado, el último día nos lo prestaron amablemente pero resulta que no salía ni agua caliente, solo hay 1 regadera para todos y no hay ni dónde poner las cosas para cambiarse. Tal vez es para personas un poco más abiertas a este tipo de “experiencias” pero para ser un hotel de lujo yo hubiera esperado algo más.
• Luisa (5/5): Passable - The staff was super friendly and the common areas of the hotel are great super pretty, well decorated and relaxing. Dinner food was also pretty good. The room is not completely closed so there is a lot of insects and animals that get in there which made our night super tough, we were waking up all the time with animal noises, saw a few of them in the room. The room is also super dark, it is a pitty because if they were able to actually close the roles in the room were animals can come in it would be an AMAZING hotel. Also breakfast is pretty poor for a hotel this value and with 4 stars.
• Jennifer (7/5): Good -
• JOSE ANTONIO (4/5): - El aire acondicionado lo sirve, muchos animales por mosquiteros rotos, había niños cuando lo venden como solo para adultos, puertas corredizas no abren, se fue la luz y nos quedamos sin agua, no tienen planta de emergencia de luz,
• Gabriela (8/5): - Es un paraíso pero si hay muchos insectos y animales😞
• Andrea (8/5): Very good - Great food, clean areas and good quality of beverages 1 person of the staff was rude with us
• Juan (10/5): - Great staff great location
• Guilherme (2/5): - Worst service and staff e ever saw . The waiters Thick they are making you a favor . There is absolutely a problem of service at pool area . You need to either go personally at the bar or ask reception for help which takes half a hour to reply . We were twice (2 different days ) informed that the beers choosen were finished. At the end us$150,00 disappeared from my wife’s wallet
• Marco (8/5): Nice location remote and private. - Location Short on staff, poor communication
• patrick (10/5): - This hotel was a hidden gem, on a beautiful stretch of sand and amazing architectural design. The staff was friendly and welcoming, the bungalows were perfectly fitted out. This is the type of place to get away for couple days disconnect and relax with a loved one and take long walks along the beach. Highly recommend.
• MONICA (10/5): - Excelente servicio, deliciosa comida.
• Eithan (2/5): Disappointed! - Two nights , in both of them we were without electricity, without WiFi ,without lights .. nothing ! So expensive hotel but I suffered from low conditions ! In the nights the room was full of lizards and sometimes even bats. Disappointed.
• Nabille (6/5): Good pictures bad service - The only nice part is the pool. There are not enough staff, they are not trained and you have to look for them to order something. The property in general is dark, not enough light, rooms with a lot of bugs and animals also so so dark, the room swimming pool was so filthy and full of bugs as well. The food is not good at all, not enough options and the fridge in the room does not work properly.
• GERARDO ISRAEL ORTIZ (10/5): - Todo excelente
• PAOLA (10/5): - El lugar y las instalaciones son preciosas. Solo hace falta más ventilacion
• Manuel (10/5): Awesome & Peaceful - It’s far from everything. Very exclusive. Rooms are getting old. Probably some renovations would be needed.
• José (9/5): Superb -
• Laura (10/5): Exceptional -
• Azzurra (9/5): Superb -
• Maria (8/5): Very good - The place is amazing The hotel need a lot of maintenance there are a lot of things that do not work or are rusty.
• Clémence (10/5): Exceptional -
• Maria (9/5): Superb -
• Carlos (8/5): - Está frente al mar. Su piscina privada para cada habitación. El diseño.
• Galib (10/5): - Great area
• Dimitri (10/5): Exceptional -
• Natalie (1/5): Wouldn’t recommend. - Lovely property but so hot. They really don’t have AC. I left after one night. The staff was very nice. Food so so. Overpriced for what it is. Wouldn’t recommend So hot. And open air enough that there were a lot of bugs and mosquitos and barely any AC
• Matthew (8/5): Wasted potential- beauful hotel, chaotic staff and service - The pool. This is the heart of the place and is the overwhelming draw, especially as the ocean has rip currents and is generally unswimmable. The rooms were great and the private pool was great. The food was good although breakfast was just fruit and pastries- for the money we expected a lot more. The staff were cold and we were told the general manager quit that day. It meant there was one person on service, who was exhausted and generally playing catch up. We got our lunch and they asked if we wanted condiments. That took 30 mins by which time we’d finished eating. There was little pro activity and it did feel like a rip off. Everything was a cost and was an effort for the staff. Without the pool the hotel is nothing. It’s a design hotel and the staff need to match it. They got our bill wrong at the end, trying to charge us significantly more than owed for the room- that’s the only feature which is agreed beforehand and they got it wrong. It took a while to sort. In that respect it was all a little chaotic for a setting which is beautiful and isolated. Wouldn’t stay here again for the rate, especially because of the chaotic staff.
• Olga (8/5): Very good -
• Guillermo (8/5): Very good -
• Daniel (8/5): Very good - exceptional location and beach. it is important to know that you might not be able to swim. it has the location of a exceptional 5 star property. very cute beach also. breakfeast was good. rooms are open, therefore there is no closure to outside, especially when it comes to temperature. pool in the room and main pool was not very clean. service at beach is very slow as it seems it was a little understaffed. cleanliness in the room on the surface was good. when trying to chase off a bat we got on top of some furniture, it is evident that the room was not cleaned at the “non visible” places for a long time. many animal feeces etc. its nothing we want to criticise to hard as this hotel and the rooms are a little bit like camping in the nature. but it is important for the guests to know
• Christopher (8/5): Lots going for it, could be better - Room , location and service were all excellent Breakfasts were good . The inclusive food in the evenings however was pretty variable . A first night meal was never matched Ingredients after this didn’t seem the best or freshest , and the chef’s skills seemed questionable Luckily we had a car rental and found some great lunch spots along the coast For the price, I think the kitchen needs to step up considerably The rooms can get breezy at night too due to design - ensure you find the quilt in the wardrobe
• Franck (9/5): Great escape on Pacific shores. - Fantastic location and swimming pool. Curated sound playlists. A real chef to please your tastebuds with tasty European or Oaxacan meals.
• Rhiannon (9/5): Superb -
• Alexandre (10/5): Quiet luxury on the beach - Wonderful location Gorgeous pool Kindest staff Good restaurant Not much, the rooms could be a little more sound proof Could also benefit from some light workout equipment (ex yoga mat in the room or bands)
• Marina (10/5): - secluded paradise!!! loved the design of the hotel the staff was suuuuper amazing the food great rooms with character, private plunge pool, hamaca and daybeds. i loved every minute of this experience! thank you hotel escondido!!!

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