Naga Angkor Hostel

Location: #243 Samdach Tep Vong St, Siem Reap, Siem Reap, KH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 11:30 PM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Boat tours nearby
• Health or beauty spa nearby
• Fireplace in lobby
• Free WiFi
• 24-hour front desk
• Garden
• Express check-in/check-out
• Designated smoking area
• Concierge service
• Wheelchair accessible
• ATM/banking
• Shopping on site
• Bicycle rentals nearby
• Fireplace in lobby
• Hiking/biking trails nearby
• Scooter/moped rentals nearby
• Multilingual staff
• Porter/bellhop
• Express check-in
• Ecotours nearby
• Tours/ticket assistance
• Mountain biking on site
• Free self parking
• Airport transportation - pickup (surcharge)
• Boat tours nearby
• Health or beauty spa nearby
• Horse riding nearby

Rooms Available

• Budget Suite

  1 Double Bed

  215-sq-foot room with city views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - 21-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, desk, and local maps; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Local maps

• Shared Dormitory, Mixed Dorm

  4 Twin Beds

  215-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 21-inch flat-screen TV with satellite channels

  Food & Drink - Refrigerator, room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, desk, and local maps; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Need to Know - Shared accommodations

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Rainfall showerhead
  • Shared accommodation
  • Bedsheets provided
  • Local maps

• Superior Double Room

  1 Double Bed

  258-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - 21-inch flat-screen TV with satellite channels

  Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, desk, and local maps; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Local maps

• Budget Twin

  2 Twin Beds

  344-sq-foot room with city views

  
  

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - 21-inch flat-screen TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, desk, and local maps; rollaway beds (surcharge) available on request

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Refrigerator
  • Desk
  • Private bathroom
  • Satellite channels
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Daily housekeeping
  • In-room massage available
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • Local maps

Guest Reviews

• Susie (6/5): - The staff were really friendly and helpful and the location was great! Bed was comfortable. The hot shower was amazing! The room is very old and could you a real deep clean. The pillows on the beds were really hard and the door on the toilet wouldn’t shut properly if you weren’t inside to lock it, this would let bugs in as the bathroom had gaps to outside
• RICHARD (10/5): - very good staff
• May (10/5): Good safe location - The guesthouse is well located and within minutes walking to main streets. The lady working in reception is super nice and friendly.
• ramel (8/5): - it was good
• Mehdi (2/5): JAMAIS , SOUS AUCUN PRÉTEXTE - Plutôt que de vous dire que cet hôtel ne devrait tout simplement pas être ouvert, je vais vous montrer quelques photos... Évidemment je suis parti au bout de 10 minutes sur les 4 nuits de prévu, et évidemment je n'ai pas eu de remboursement ....
• Dino (8/5): - Kind staff and great price. Could maybe clean shower heads and drains.
• Em_Goucher (10/5): Just what you need for a short city visit! - Staff are incredibly friendly and helpful. Hostel is located in a great spot, close by to everything but not too close that you hear all the business from pub street! Even had a lovely greeting everyday with Amok, the hostel cat. Would return again!
• Kirstine Amalie Skjold (6/5): - Ok til prisen. Sindssygt søde værter. Værelset var udemærket, hvis man bare skal bruge en seng at sove i, men badeværelset var ikke noget at råbe hurra for. Vi havde desuden en uheldig oplevelse med rengøringen på badeværelset, da vi tjekkede ind, men det fik de hurtigt styr på. Fint til en nat eller to.
• Verified traveler (10/5): - Friendly & supportive staffs. Convenient location. Walking distance to city center. Close to airport or temples.
• Griblarr (10/5): Re visted cause so good - Not going to lie I got thrown out of mad monkey but that was a blessing in disguise......the people in naga odum especially made me feel so at home and they are amazing people, if I was to ever stay at a hostel in Siem reap it would be this one......clean, friendly and homely Xxx
• Verified traveler (8/5): - Kleine aber schöne Zimmer. Bequeme Betten. Zimmer mit Kühlschrank und Safe. Personal sehr freundlich. Zentral gelegen nahe Pub Street und Night Market.
• Niv (6/5): Budget place - Budget place not too far from the night markets. Check in was good. We were trying to get the shuttle service as described, but no one answer our calls. The room was basic but value for money. Breakfast is only between 7-9, no drinks included be aware, kind of tricky. On our last day before leaving on a long journey, we ordering the breakfast at 7am, and simply never received it, I wish we know in advance and just buy some food before. I think if you’re on a budget it’s a good place but don’t expect too much.
• Frederic t (10/5): Billigt o bra - Var tvungen att byta rum. Vårt rum var på 4 etage med vindeltrappa, Annars var boendet gott o centralt. TV fungerande inte,men annars bra service.
• Verified traveler (8/5): - The view on the roof is nice. Maybe I missed it but apparently the attached restaurant is only open at certain times.
• Morgane (2/5): Allez ailleurs !! - Le prix est attractif mais n’y allez pas, vous dormirez mal, serez mal accueilli et le petit déjeuné ne vaut même pas la peine de se réveiller ...
• Raj5040 (8/5): Short holiday - I was in this hostel for 2 nights on 16th and 17th june 2019. What i can say is central location. Close to restaurants and bars. Eveb at hotel restaurant also they do have a 50 cents beer and nice food. All staff very smilley. But this hotel no elevator. So u have to use stairs to go level 2 and above. For USD 6 pernight cost me to stay at private room what else i can complain. Really my stay was worth. Recomded to all backpackers.
• Verified traveler (10/5): - Hotel staff were very friendly and helpful. They provided help with booking my trip to Angkor Wat and also bus trip to Phnom Penh. I will definitely visit here again.
• Verified traveler (8/5): - Great central location. Got a superior double room. Make sure you don't get a room where there are no screens for the ventilation holes in the bathroom. Lots of mosquitos come in through there and I was eaten alive.
• Harry (8/5): - Very central location. Got a superior double room. Make sure you get a room with screens for the ventilation holes in the bathroom. The mosquitos come in from there and eat you alive at night
• Verified traveler (2/5): - ルームクリーニング無し。冷蔵庫とセキュリティボックスは壊れている。アメニティは小さい石鹸と歯ブラシだけ。 スイートを予約したが、スイートの価値無し。スーペリアとの違いは広さだけ。 スタッフに間違えてスーペリアに案内され、スイートを予約したことを伝えるとすぐに替えてくれたが、部屋を見てどちらでも大差なし。 スタッフの愛想は良かったが、もう泊まるつもりは無い。
• Verified traveler (6/5): Standard of service wanting. - Reception could not find my booking. Though it was stated that parking space was available, there wasn't any proper parking lots. When I checked with the receptionist, she assured me it wasn't a problem. The next morning, the security guy asked for an extra tip in spite of hotel receptionist's assurance. Not impressed by the service.
• bjoerken (6/5): Not really worth spending your money here. - The rooms are so so, there was tiles missing from our bathroom walls. The walls between the rooms are so thin so can hear everything that is going on in the other room. The staff was really nice at times, but pretty weird at other times. They are very keen on selling you tours to the Angkor Wat area. The breakfast was just bland and tasteless, not worth it even if it's included. We had several power outtakes during our stay, both for just our room, the corridor and the whole house no clue why it happens several times a day, and we were not spending that much time at our room
• Verified traveler (6/5): Very run-down but clean and great service - My opinion of Naga Angkor changed a lot over our 3 nights in their private twin room. On checking in, we were very disappointed as the room is very small, the bathroom even smaller, with large gaps around the tops of the doors so not at all soundproof. However, the helpfulness of the staff (Yudom in particular) completely changed my (initially very negative) view of the place. The bathroom was strange and very basic and we couldn't see how the shower worked, but the staff member not only described it but came up to our room to make sure we had it under control. Most impressive was when we left it far too late to book a tour company to visit a floating village, and nothing we tried online would enable us to get a tour before we left the city. Then at 9pm the night before our last day, Yudom thoroughly and incredibly patiently talked us through options, made several phone calls very efficiently, and was very understanding as we dithered over various queries we had and concerns. Solely thanks to her, we were able to make the most of our last day in Siem Reap and get to see the floating villages. It has reminded me not to be too quick to judge a place! That said, if your standards are at or above average for a private room, you're probably better looking elsewhere.
• ClareP1019 (6/5): Very basic and tatty physically, but incredibly helpful staff - My opinion of Naga Angkor changed a lot over our 3 nights in their private twin room. On checking in, we were very disappointed as the room is very small, the bathroom even smaller, with large gaps around the tops of the doors so not at all soundproof. However, the helpfulness of the staff (Yudom in particular) completely changed my (initially very negative) view of the place. The bathroom was strange and very basic and we couldn't see how the shower worked, but the staff member not only described it but came up to our room to make sure we had it under control. Most impressive was when we left it far too late to book a tour company to visit a floating village, and nothing we tried online would enable us to get a tour before we left the city. Then at 9pm the night before our last day, Yudom thoroughly and incredibly patiently talked us through options, made several phone calls very efficiently, and was very understanding as we dithered over various queries we had and concerns. Solely thanks to her, we were able to make the most of our last day in Siem Reap and get to see the floating villages. It has reminded me not to be too quick to judge a place! That said, if your standards are at or above average for a private room, you're probably better looking elsewhere.
• Verified traveler (2/5): シャワールームが大変 - シャワールームから部屋の外に水が流れ出す事に後から気づいてびっくりでした❗ 構造上の問題でどうしようもないかと諦めました。
• richiemZ6243TQ (8/5): Super comfortable room and really sweet staff - We had a private room with ensuite and it was very clean and comfortable. Located in a good area closeby to everything but still very relaxing vibe perfect for a couple. The staff were very sweet and helped with anything we needed. Would definitely stay here again.
• Fannie (4/5): Your are suppose to be able to sleep in a hotel - Check other reviews as well before choosing this hotel. There are good things, that I will advise as well, but since it is very noizy, I would never rcommand this hotel as you can't sleep. We were on first floor, and the floors in corridors are just pieces of wood with holes in between, and the hotels is made in an open concept within inside, and can see and hear outside as much. So you hear everything coming from dowstairs...and the street so dont get the side facing the street. And the walls are ver tin, and there are holes in bathroom for air. Basically, you here people slam the doors, go to bathroom, talk, burp, etc...all night. And in am, starting at 6ham, you hear the staff dowstairs talking, making all kinds of noises, kitchen prepartion, etc... MAYBE if you can be on upper floors, at least you wouldn't hear as much main floor noizes. Beside that, I read someone got a cheaper room then what they booked...happenned to us as well, had to change twice (and weird after the first switch, the staff said there was no more superior room available....but then when I came back second time, oh there was one). So be carefull. Bed was comfy. AC and pipes were leaking. Sink focet broken but could be used. Staff just *Ohhh* when advise,was noizy. Downstairs ambiance nice. Same music being planned over and over haha So your choice. It is a decent hotel if you get it at 10-12usd per night but try to get a higher up room and hopefully you dont have noizy neighbours.
• Kumi (8/5): 部屋、立地良し。残念だけど従業員はレベルが低い。 - カウンターに人がいなかったり、呼んでも来なかったり、従業員同士で話しをしてカウンターに来ているのに気づいてくれず、待っていたり、従業員の接客意識が非常に低く、教育されていないのが残念でした。 また、朝食のヌードルとスープライスには蟻が入っていたので、食べるのをやめました。 部屋は綺麗で使いやすく、立地も良かったので便利でした。
• ashitano (6/5): - 安い所を探してのこと。何もかも良いわけがない。また、部屋にもよりけりだろうが、内装はペンキが新しく塗りなおされ、エアコンと冷蔵庫が新しい。飲み水、バスタオル、歯ブラシ、ミニ石鹸は求めれば快諾。 表通りに窓を持った部屋が各階に三部屋。その内一階のバーの真上の部屋は、その種の賑やかさが好きでなければ就眠に困るのでは？と推察される。
• J (10/5): - スタッフが皆親切に対応してくれました
• Mark (8/5): Very good budget hotel and comfy bed - The room is a little small but fine for 1 person and keeps quite cool.. The staff are very friendly - I only eat local foods while traveling and mostly avoided the restaurant...the only one thing i tried was their noodle soup which turned out to be instant noodles and not good (couldn't eat!).. The most wonderful thing was the bed - firm bet exceptionally comfortable..so much so that I just ordered a new matress for at home :)
• Pablo (8/5): - Good location, nice place, decent breakfast. Very kind and helpful people working there, always in a good mood and willing to asist you in any way they can trying to make your trip better.
• Chris (8/5): - Friendly staff and very helpful. Close to the main center of Siem Reap.
• Hannah-g100 (6/5): No pool but great location - Unfortunately I booked Naga for 4 nights but only stayed for 1. When I originally booked it stated there was a pool available - there is no pool. Apart from this issue the place was in a great location right in the centre of Siem Reap and was great value for money. The bed was comfortable but the room could have been cleaner. We had a little bit of an ant problem in the bathroom but the staff came up to the room straight away and cleaned it. On the whole the staff were friendly but it felt slightly false as they seemed to be much nicer to us once we told them we were thinking of checking out. When I advised of my disappointment with the pool they sort of shrugged and said nothing. The Wi-Fi was good.
• Moon (6/5): - (1) wonder no shampoo and conditioner provided from this hostel. I've asked the staff to let me have and she said I need to buy for my own usage. (2) no hangers in my room, then I asked the staff to let me have and she said she would provide to me later. Unfortunately, I have't got it even after 2 days, then I need to re-ask the receptionist staff
• kim (6/5): 픽업빼곤 매우 만족 - 픽업요청하고 알겠다 하고 안와서 공항에서 한시간 넘게 기다림 할증시간 되어버려서 15달러나 주고 택시탐. 총 5박 6일 배수가 잘 안됨 도미토리1박 싱글룸 4박. 그 외에 직원 친절이나 이런건 만점. 픽업만 제대로 됐어도 매우 훌륭한 숙소. 체크아웃했는데 객실에 귀걸이 두고 옴 아끼는건데 아까움. 휴 .. 내 잘못임. 픽업빼곤 위치 숙소앞 식당의 맛 등등 매우 높은 점수를 주고싶음. 귀걸이야 잘있어 ㅠㅠ
• Verified traveler (10/5): Cadre agréable - Le personnel était sympathique et vous accueille même avec une petite boisson. Le dortoir était très petit (difficile de trouver de la place pour les sacs quand il est rempli) mais propre et confortable. Le restaurant est assez cher, mieux vaut aller manger en face, au 9999, pour une cuisine familiale pas chère et de qualité. L'auberge est très bien située, il vous suffira de prendre la grande route sur la droite pour vous rendre aux temples d'Angkor en seulement une vingtaine de minutes à vélo. Possibilité de prendre le petit déjeuner à emporter pour le lever de soleil sur Angkor Vat.
• Luke (6/5): - Nice front of house staff. Matress very old. Good location. Good value for money
• nanananAnaoooo (8/5): Nice stay - I got free pick up from the bus station, thank you so much. The location is great, close to the pub street, the breakfast and the foods in restaurant are tasty, especially the burger. Wifi is strong, and the room is clean and comfortable, staffs are friendly and helpful. I booked a day tour from the hotel, and the guide, Mr. Makaran is very friendly and helpful. I would definitely recommend this hotel and restaurant.
• Verified traveler (8/5): - It was a convenient place to stay. Very near to food stalls and night market
• VERONICA (6/5): Its okay for the price - You get what you pay for. The room is okay, the staff is nice. The breakfast was small.
• Paulo (8/5): They take it easy! - Staff eager to help foreigners, breakfast simple but delicious, clean and without problems. Close to Pub Street, old market and night market.
• วิชาญ (6/5): โรงแรมราคาประหยัดใจกลางเมืองใกล้ตลาดนัดกลางคืน แหล - พนักงานยิ้มแย้ม เป็นกันเอง สะดวกสบายใกล้ร้านอาหาร ตลาด ประทับใจ
• lp2588 (10/5): Delightful stay - Loved my stay here. Room was small but comfy and clean, walking distance to anything you will need, food was delicious, beer cheap and COLD, and the staff amazing. Led me in the right direction and arranged my onward bus travel. Highly recommend.
• Gabriella (8/5): Tuk Tuk Lady? - Very welcoming and nice staff. Bathroom slightly outdated.
• Awais (10/5): Comfy Short Stay - Great location, just minutes away from the Night Market/Bazaar. Cozy, clean room and very friendly staff. Free airport pickup was definitely helpful. Reasonable late checkout fee. It can get somewhat noisy at late night with bars around but nothing major. Do recommend.
• SHINGO (8/5): バジェットホステル - 部屋は満足。周辺エリアもたくさんお店があって便利なロケーションです。
• SHINGO (8/5): 宿代を節約したい方におすすめ - 朝食付きで２０００円以下、ロケーションも良いので格安に旅したい方にはおすすめです。
• SHINGO (8/5): バジェットホテル - 立地はとても良いです。ナイトマーケットまで徒歩２分です。 部屋も値段の割に広くて、快適でした。
• Verified traveler (6/5): 滞在時間が短いのでなんとも言えない - アンコールワットの朝陽を見るために少し泊まりました。 お湯はちゃんと出ました。
• nicholas_nic (6/5): Not as shown in pictures - Booked a mixed dorm for its cheap price but was disappointed with the actual room. Very small, dim, non-ventilated and only an arm distance between 2 beds. No privacy and comfort. Broken locker provided under the bed but you have to bring own big locks if you have. Eventually, i personally chose to upgrade room with extra cost for safety reason. Good though for: 1. Cheaper price compared with nearby hostels 2. Free decent portion breakfast provided. Taste not disappointing, even better than nearby restaurants 3. Patient helpful staff despite repeated enquiries made. 4. Free airport or station transfer (but actually they aim to lock the tuk tuk driver for you for the rest of your trip. Did not engage because it’s more expensive than the outside driver i found) Overall, it’s still value for money if you don’t mind the small dorm. Pictures are not reliable.
• 648tatat (8/5): Good friendly-budget hostel - I stayed here for two nights. The receptionist was very friendly and helpful. Even though, there was leaking in the air con in my room, I enjoyed the stay very much. It was only 3-min walk from night market.
• 563vladimirm (10/5): Best choice of Burgers - Hostel restaurant have upscale prices, but there is best choice of burgers, melts and subs in Siem Reap. Also good menu for smoothies and juice. Strong WiFi and pleasant spectre of house music playing...
• leandroabcede (10/5): nice ambience - its a good hotel worth your penny. the ambiance is great. the roof top is nice. we celebrated my friends b-day at the rooftop and its amazing. the cold breeze of the the air, i can still remember it,.
• Floyd (10/5): Great location! Great service! - The hotels is in a great area. Its just a short walk to Pub street. The hotels staff is very friendly and helpful. The manager really cares about the guests being happy and will go the extra mile to make sure you are satisfied with your stay. The food is really one of the best things about this propery and you cannot leave without trying one of their signature burgers or main course dishes. Everything is delicious!
• michalo805 (10/5): Enjoyed my visit - Great value for money, stayed at the private room. Central and easy location, clean room, kind and helpful staff. Nice lobby downstairs, and many travelers stay here. The restaurant has a good menu, but for the mid-range budget, I recommend their burger.
• Verified traveler (4/5): 安いから仕方がない - 便座が無かった 空港に迎えに来るメールで確認したのに送迎の人が来なかった　 ネズミの糞があり掃除がしてなかった 自分で掃除したけど朝起きるとネズミの糞が有りました
• yanouckm (8/5): Friendly! - We stayed in Naga for three nights. The receptionist was very friendly! She helped us with a lot of things like renting a bike, bicycle,... She gave us a lot of information about the where-go-to's in the area. The meals at Naga were delicious. The people at the bar were also very friendly. You felt really welcome when you arrived at the hotel.
• Voyage104484 (8/5): Really nice place. - Good location. Nice rooms with AC, small bar fridge. Neat and clean. All the normal laundry facilities. The restaurant has really delicious, and often unusual food, with a happy hour for drinks in the evening. Always helpful, and offering any booking facilities needed. My booking includes a nice choice for breakfast at the same good value price. Top spot!
• Felorlor (2/5): Hostel cafe bad service & dishonest - Went there ordered food and drink,but 1 cup of hot tea came 15min later and 30min later another solo customer asked where is his food,the captain/person in charged told him that they are out of gas and when we asked,the same answer and that they are still waiting for replacement to arrive. 5min later we saw the tank came,but we couldn't wait any longer. *drink was served late to delay their time and that we would wait longer. It was just hot water poured onto a teabag only. My concern is that they should have told us this issue when we first asked if they are opened (before we have a sit and place our order). Poor guy who came before who was not served his food as well. I waited for 35min,not sure about him. Was very excited to try their *best burger in town* during my visit to Siam Reap,but unfortunately turned out to be a spoiled start of the day.
• dpfrancois76 (10/5): Lovely restaurant - i didn't stay here, but did eat in the restaurant. Borey is an amazing host!! He made travelling / eating alone so much better! Lovely food, great cocktails and happy hour and very friendly! :-) thank you brother!
• zackpw (10/5): Solid Hostel with Awesome Staff - Comfortable beds, cleans rooms, and free breakfast make this a good hostel. The staff makes it an excellent hostel. Special thanks to Borey and Udom for taking care us. Udom at the front desk was there for us continuously and is very friendly. Borey is an excellent bartender and host. Great stay all around.
• jainAtishay (10/5): Good place to stay in the city - Amazing staff - We stayed at this place for 2 nights. It has been an amazing experience with them. No complaints at all. The price is cheap when you book it online. It is very near to the night markets and the stores. Very easy to locate. it has a cafe on the ground floor.
• maguelonne (8/5): Hotel simple, pas le grand luxe mais bon rapport p - Chambre plus petite que prévu lors de la réservation. Bonne situation, possible de se déplacer à pied sans problème (night market, pub street). Supermarché un peu plus haut. Personnel très agréable. Petit déjeuner basique mais correct. Bonne connexion wifi. Bref un très bon rapport qualité-prix.
• Ane (8/5): Good for the price you pay - My boyfriend and I stayed at this hostel for 5 days/4 nights and found it to be good for the price we paid, although the room we were booked in the first night had some issues and we requested to be moved. Our first room had a broken sink (the plumbing was bad so the water would fall on your feet while you brush your teeth or wash your hands), there was no fridge, there was no hot water (although I think this could have been solved had they explained to us how the heater works - if it works), and the sheets were stained. The staff said they would fix the sink, but we insisted to be moved as we needed the fridge and a bathroom that works. We were told that the second room that they were moving us into was more expensive although it is the same room that was featured on the pictures in our booking on Expedia. Our room was never cleaned during the time we were there, even though our booking said that it includes daily housekeeping. Regarding the location, the hostel is located on a relatively big road and it is quite loud, but it is close to all the shops and restaurants. Other than that, the staff was very accommodating and helped us arrange all the trips we wanted to take. The price they gave us was very good and everything worked out smoothly. Our driver, Mony, was also great! Had it not been for the staff, I would've given this hostel a lower rating. So if you are looking for a cheap place to stay and are willing to put up with the things we went through, then book it!
• Verified traveler (6/5): Be careful with this place. - They did not pick me up. I was waiting for a long time. I took a taxi by myself. They give me a wrong room, cheaper one. They say the hotel was full. The next day the give me a better room but without a fridge. The staff was friendly and helpful. The management was not good, not friendly and try to cheat me.
• Conan (4/5): Value for money but not near and good as expected - Value for money but not near and good as expected. Need to walk quite a while to pub street and night market.
• Maddy (4/5): Close to everything - This place is close to everything, with a 5 min walk to the night markets and pub street and the staff were lovely. However, I found my room to be overpriced. The room was clean and looked nice, but it wasn't practical. The bathroom had holes in the walls so you can hear everything from the room next door, the shower system seemed faulty, the fly wire in the bathroom had massive holes in them which allowed bugs and mosquitos in the room. Also there was no mirror anywhere in the room. The TV also had a dodgy connection and you couldn't watch anything.
• Jo-Anne (8/5): Great find in Siem Reap - This is the second time I have stayed at this hotel. I love it for the convenient location to shops and restaurants. The staff is excellent and the food in the onsite restaurant very tasty
• Verified traveler (8/5): The hotel is great but the staff. - The hotel is at the a great location and affordable price. The only thing that irritates me while i was staying there was the service. I would suggest that the staffs should focus more on request and customers instead of busy using facebook at the receiption. Moreover, cut down a bit of the racism. We were asked if we were Vietnamese unfortunately we arent, and the female staffs said "its good we are not Vietnamse". Your hotel is great but the staffs have to put more initiative to service the customers.

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