Red Roof Inn Lancaster Strasburg

Location: 2390 Lincoln Highway , Lancaster, us

Star Rating: 2 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Express check-in/check-out
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Guests can opt-out any cleaning services during stay
• Guest room sealed after cleaning
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Secured parking

Rooms Available

• Deluxe Room with Two Queen Beds Non-Smoking

  This quadruple room has air conditioning, microwave and private entrance.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Superior King Room Non-Smoking

  The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath and a shower. The double room offers a coffee machine, parquet floors, heating and a flat-screen TV with cable channels. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Deluxe Room with One Queen Bed Disability Access Roll-In Shower Non-Smoking

  The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Hardwood or parquet floors
  • Alarm clock
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

• Deluxe Room with Two Queen Beds Non-Smoking (Sofa)

  The spacious double room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath and a shower. The double room offers a coffee machine, a sofa, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Private entrance
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key card access

Guest Reviews

• Luann (10/5): Awesome - Yes Nothing
• RODNEY (5/5): - Location was great .. so close to everything we wanted to see The toilet seat did not fit on toilet - bathroom too small Front office not welcoming . Hallways smelled like overload of bleach
• appleman (5/5): It was ok - Didn't have any breakfast there
• Michelle (5/5): - Friendly staff TV had an issue saying something about connecting to USB power and shower had issues working properly
• Sánchez (2/5): -
• David (1/5): Never again at red roof inn - Recked of cigarette smoke in hallway and room refused to stay there found another hotel Was supposed to to be non smoking but wasn’t
• Nuñez (5/5): -
• Carol (3/5): Old run down staff very nice - Close to where we needs to be Old not like usual Red Roof Inn
• oscar (8/5): -
• Dahmell (1/5): I want my 88$ back - Nothing at all the pictures we falsely made Nobody shoveled the parking lot, the rooms were cold, shower had no water pressure
• Dorcas (1/5): - Returned my deposit. No where to park...did not plow snow. Had to park on top of a snow bank. After climbing out of my car...slipping...room smelled. Walked back out ...got my refund...went to another hotel down the street.
• Carmelo (1/5): - Nothing Room was received maid service was dirty had flies employees were rude horrible service and stay.
• Nathan (1/5): It’s so gross I wouldn’t let me dog sleep there. - Nothing Was nothing but crackheads there.
• Raul (10/5): -
• K (7/5): Decent experience - It was decent price for the place.
• Yefferson (1/5): - Nada Mal e incómodo, mala higiene
• jameshD7204MN (10/5): My stay at the Redroof - I enjoyed my stay at the Redroof inn and found the staff very pleasant and helpful. The location was ideal for shopping and all your favorite restaurants are within 15 minutes . James
• Ann Marie (4/5): - Needs updating
• Ida (2/5): Never again. - Floors were sticky Had to keep shoes on entire time I was in the room. Mold on shower ceiling. A/C was noisy and never shut off. Towels were stained. Knobs for sink and shower faucets were missing. Office area was dark and unkempt.
• Bryan (1/5): -
• crystal (8/5): - Close to venue cleaning could be better staff friendly
• Leotis (10/5): - It’s like our second home!
• Leotis (10/5): - It’s our second home!
• Davidson (7/5): - It was pet friendly and in an ideal location for my trip The carpets in the room were filthy and stained, and the bead spread had a hole in it.
• Caroline (2/5): - I liked nothing about this property. It was the worst stay ever. Dirty completely disgusting. I couldn’t even sleep because of the safety of my children. Had someone banging on my door at 12 midnight woke up my children in panic. I do not recommend this place. It should be shut down.
• Marisa (2/5): - The building smelled disgusting. The entire building is very old and the rooms are gross. The walls are very thin so you hear everything. The hallway smelled gross. The entire place was foul. Was not worth the money that was charged.
• CRYSTAL (2/5): - Everything was dirty even the towels. There was all noise all night. Not to safe at this hotel. People standing outside the doors all thru the middle of night and yelling. The day time staff at fest was very nice but at night the staff member was sketchy.
• Debra (2/5): -
• Debra (2/5): -
• sastoque (8/5): -
• Amber (6/5): -
• Bethzabe (10/5): -
• Schminkey (5/5): It was okay for the price - I bathroom had bars so I could hold onto and the shower had a bench. Room was small
• Brandie (6/5): - Staff was nice and kind it was quit
• Kenneth (6/5): - Smoke alarm was beeping. And toilet flush. Hard
• Biondo (6/5): Glad it was only for a brief night… - Right off the highway - easy to find Facilities were minimal - room smelled of stale smoke and was quite musty.
• N9441AQnickl (2/5): They stole our room and our stuff - We stayed here 2 nights for the convention. The room seemed fine enough. The first night went off without a hitch. We came back late the 2nd night, and our door wouldn't open. While we were trying to figure it out, the PERSON INSIDE OUR ROOM SAID THEY WERE TRYING TO SLEEP!!! We went downstairs to the night manager and the first thing he tried to tell me was it wasn't our room. After making him verify the paperwork and check our room keys, he admitted there must have been a mistake and we would have to wait until the morning manager arrived. We asked where were our things, and all he would say is they must have been removed when the room was cleaned but was belligerent with us when we said we needed it now for my roommate's HEART MEDICATION!!! We were given a temp room with none of our stuff and waited until morning. In the 10 minutes of waiting for the day manager to arrive, the night manager was belligerent with us again for being frustrated and discussing our options if our items were missing. The day manager was helpful when he arrived. Apparently, the people in our room were insistent that our room was there's. The staff conceded and opened the door for them. Upon entering the room, the staff asked if our items in the room belonged to these newcomers. Thankfully, they said no, so the staff BAGGED IT ALL UP and cleaned the room for them. Some particularly frustrating notes with all of this. Our stuff was within 40 feet of us during the entire time we were arguing with the night manager. What would have happened if the new renters had said, yes that is our stuff? What would have happened if the newcomers had not dead bolted the lock and we just walked in at 2AM in the morning on them sleeping? What if my roommate had had an incident with his heart? We got a full refund, but only 98% of our stuff back. A jug of water and mouthwash were never recovered. No matter how tempting the price tag on this place may look, never ever go here. It is not worth it.
• Elaine (4/5): - As soon as you walk into the hotel lobby you can see the paint coming off the walls. When you walk into the part of the hotel where your room is it smells like cleaning supplies or smoke, can't figure which one. Volume on television didn't work. The remote was filthy. The television was very small. Found a silverfish on the wall in the bathroom. But the bed was the most comfortable I slept it
• david (6/5): - slept well; adequate accommodations
• Annette (4/5): - The place was very dirty
• Frances (2/5): - The place was very dirty. We stayed 2 nights and no one changed the sheets. I had to go to the desk to get clean towels. Had to use one little bar of soap for washing hands and showering. The dog next door barked all night long. I will never go to a Red Roof Inn again.
• Ssailey (8/5): Very good -
• James (6/5): - Didnd
• Jose (2/5): - No room avaliable
• Claire (1/5): I will never stay at this establishment ever again - Absolutely nothing Everything from the location to the room and the staff
• Holly (10/5): Exceptional -
• Renee (6/5): - Ok
• Angela (2/5): - Terrible place.
• Ana (10/5): - Nice
• armalinda (2/5): - It was rundown
• Vicki (6/5): May 2025 - My husband and I stayed overnight for a concert. The hotel needs major work outside and is very outdated upon first sight. The room itself was ok and the staff was helpful. We stayed here because it was within walking distance to The American Music Theater.
• Ann (6/5): Pleasant - Location A/c was noisy, bed was uncomfortable and pillows were small and not enough
• Samantha (4/5): - The bed sink in the middle and uncomfortable. The cleaner left trash behind. It is dusty. Floor is sticky.
• Tiffany (1/5): Too expensive for amenities provided - Freezer in the fridge covered in ice, tv remote volume didn’t work scaling off on the tv. Toilet seat too small for the toilet. Cleanliness awful no tissues.
• Jeanne (4/5): - The woman at the desk was very sweet and went out of her way to accommodate us. Her boss was rude and dismissive. Our room was very clean. But the whole place is beat up. Bathroom was clean but had no grab bars in the tub.
• Verified traveler (2/5): Beware - overbooks and do not offer alternatives - never received a call telling me that they didn't have a room that I booked until an hour before I left. when asked about where my 3rd person can sleep, was told they had no options or roll-out beds
• Deborah (6/5): - We booked 2 rooms based on info and pix on Expedia. The inside rooms were clean but the outside property was off-putting and def needs some TLC. Some Fresh paint and landscaping would go a long way. I found the bed to be comfortable but my husband and the other couple with us did not. AC was a window unit and loud. The extra lock on our room door was missing. Broken, we guessed. Service animals (dogs) were barking through the night. The women who checked us in and out were welcoming and helpful. It’s a great location and price was reasonable.
• Gabriela (10/5): - Location and convenience and the front desk staff very friendly and professional!
• Nora (10/5): Exceptional -
• Erik (2/5): - Absolutely nothing good about this property. They gave us1 wash cloth for 3 people, you had to exchange a wash cloth to get another wash cloth. The room was way too small. Dogs barking day and night. They supplied one little trash can that was very much over flowing and they charged me for that stating the room was trashed. I cleaned up all trash and piled it around the overflowing trash can and thats what they called trashed. Also,my grandson left 2 little spots of a candy stain on a sheet so they charged me $50.00 , incase the stain didn't come out. What fitted queen size sheet costs $50.00? Upon arrival the customer service representative was yelling at the customer in front of me. He was very short and unfriendly with me. There is not one redeeming quality about this property. Upon check out the representative was accusatory in regards to the room. We will NEVER stay here again. We have always had a great experience with Red Roof Inn and thought it was a good place to stay,boy were wrong. To the hotel chain,I highly recommend you dump this owner from your chsin. They are giving your brand a bad name. Please take these reviews to heart. I wish I would have read them before I booked my trip. All the other reviews are accurate.
• David (6/5): - It was a new place to spend a day for maintenance. It was ok other than the dirty linen i felt. Dirty towels also. But i would return and ask for cleaner if i ever return. Thank you for the services.
• Angela (5/5): Will not stay here again - No hot water, no extra linen available, needed updating
• Magdalena (10/5): Exceptional -
• Magdalena (6/5): Pleasant -
• Magdalena (8/5): Very good -
• Magdalena (8/5): Very good -
• brian (2/5): Terrible everything - I have nothing good to say about this place except that i could have my dog without extra fees
• Cassandra (2/5): Dont waste time - Ignorant employees not all just most. my room without power for the last 18 hours with no offer to change room temporarily get another room at a discounted rate. Not even an extension cord from another room. Waiting on electrican they say. After 12 hours of no power contact corprate. Now being told to leave cuz in email to corprate i said "the in(dian) run places are trash anymore" apparently that hurts theyre feelings. Pool does not work but brand new washer works great. Room needed deep cleaned but given the place i wasnt expecting much on that end. Only get one key card and have to pay for more if u want it. Yes i am putting this while still angery
• Allan (2/5): No hot water! - Never had any hot water
• Guadalupe (5/5): Passable - Na Na
• Guadalupe (10/5): N/A - N/A N/A
• Jennifer (2/5): - Unexpected fees not listed on Expedia
• Jennifer (6/5): - Run down, maybe it’s better during the season
• fred (2/5): - Ac made noise all night like it was falling apart. They attempted to charge my card the next say for no apparent reason No explanation just charged on it.
• Melissa (8/5): - People keep to themselves
• Marko (10/5): Exceptional -
• Zachary (2/5): Greedy Corners I just want your mind - These people will ever charge you and then laugh in your face
• Larry (2/5): Worst stay ever - Book the room for a week Friday to Friday Thursday morning, at 8 AM. They knocked on my door and told me. I needed to check out and I'm like no I have a weak reservation. I need to check out tomorrow. Well, they made me pay for an extra day because apparently I checked in too early that we're all whatever and then when after I left they charged me 400 for a service fee. For cleaning the room
• Laura (10/5): Exceptional -
• Lynn (6/5): - There is no hot water. I cant take a shower with cold water. Everything else was good
• DARWIN (8/5): - La atencion dada por los empleado muy buena
• Jermaine (8/5): Very good -
• Christine (7/5): Exactly what you expect from an economy hotel. Clean, friendly, basic no frills. - Dog friendly. This is why we stayed there. Someone was smoking indoors. :(
• Bradley (2/5): Very poor - Comfy bed Staff are ignorant and charged 55$ checking out 15 mins late when I called front desk asking to have 5 more minutes to pack my bags
• Jessica (6/5): - Would of been better if things where replaced like televisions a walls need re painted curtains need to be thrown away but a quick and easy stay
• Vahamonde (1/5): BEDBUGS - Location was great We all left with bed bug bites. I've been trying to call to get a refund but haven't been able to speak with anyone.
• Chris (8/5): Very good -
• Dolores (4/5): - We did not like anything about the Red Roof Inn. The linens were terrible, the towels were terrible. The shower rod was incorrectly placed. No tissues in the room. The phone did not work. The clock did not work. We had to jiggle the TV around to work. Shower soap and shampoo dispensers were empty. Floors and paint were worn!!!! Also, the Red Roof at 2390 Lincoln Highway we had booked first and I would not even go inside!!!!! AND EXPEDIA WAS FRUSTRATING!!!!!!!!! The hotel was ok with us canceling because the reservation was made only 10 minutes before we wanted to cancel and EXPEDIA KEPT HANGING UP ON ME!!!!!! WE WERE NOT HAPPY!!!!! Red Roof Inns in Lancaster NEED TO BE REMODELED!!!!!!!!!!! They don't look ANYTHING like the website.
• Betsy (8/5): Very good -
• Sammy (10/5): Exceptional - I liked that I have everything I needed. Like a coffee machine, microwave and a fridge
• Kristin (4/5): I would stay again if I was on the second floor and a room with no one on either side of me - Check in was easy and staff was kind I could hear the peoples tv next door literally all night long. The towels had hair on every one of them. There was a dirty wash rag still hanging over the shower curtain. Someone was stomping around at 430am. Some of these things the hotel can’t help like stomping and volume of the tv but absolutely no sleep is terrible.
• Melissa (8/5): - People left you alone
• Rob (8/5): - Room was in great condition, very clean and updated for the price. No one was available at the desk for checkout, which was disappointing. I left they keys and hoped for the best.
• Roxanne (6/5): - Heating/cooling system is a little noisy. Rooms are clean. Because dogs are allowed, lots of poop needs cleaned up outside in the grass. Owners are pleasant.
• Almodovar (5/5): It was horrible honestly, I booked a delux room for a little get together for my birthday party.. to come and get a room - It was close to stores The rude lady at the front desk at night time
• Carlos (10/5): - Bueno
• Gédéus (6/5): Pleasant - The room was comfortable and nice. There is a smell of weed in the escalator. The entrance to my floor was dirty.
• jacques (6/5): - the have some people with dogs
• Jose (8/5): Very good -
• Melissa (8/5): - Shopping and other things

Photos