Mövenpick Hotel Jumeirah Lakes Towers
Location: Jumeirah Lakes Towers, Cluster A, Dubai, 454439, Dubai, AE
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Indulge in luxury at Mövenpick Hotel Jumeirah Lakes Towers, your ideal retreat in the heart of Dubai.
Relaxation and Wellness
Pamper yourself at our full-service spa, offering rejuvenating massages, body treatments, and invigorating facials. Unwind further with our outdoor pool, hot tub, and sauna for the ultimate relaxation experience.
Culinary Delights
Savor exquisite Fusion cuisine at Rohini, one of three on-site restaurants, or opt for a 24-hour room service for a delightful meal in the comfort of your room. Enjoy refreshing beverages at our vibrant bars, including a poolside bar and a beach bar.
Convenience and Comfort
Experience comfort in our air-conditioned rooms featuring luxurious down comforters, flat-screen TVs, and iPod docking stations. With complimentary Wi-Fi and a range of business amenities, your stay is tailored for both leisure and productivity.
Book your stay today to experience unparalleled luxury and convenience!
Important Information
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Policies
Check-in: 02:00 PM - 05:30 AM
Check-out: 12:00 PM
Amenities & Facilities
- Meeting rooms
- Full-service spa
- Fitness facilities
- Proposal/romance packages available
- Express check-out
- Free beach shuttle
- Electric car charging station
- No single-use plastic straws
- Comprehensive recycling policy
- No single-use plastic stirrers
- No single-use plastic water bottles
- No single-use plastic soda bottles
- Guest education on local ecosystems and culture
- Annual carbon offsets
- Sustainability/community reinvestment (10% revenue or more)
- Free WiFi
- Swimming pool
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Express check-in/check-out
- Sauna
- Concierge service
- Wheelchair accessible
- Steam room
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Conference space
- Golfing nearby
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Full-service spa
- Internet access in public areas - high speed
- Meeting rooms
- Smoke-free property
- Snowboarding nearby
- Express check-in
- Billiards or pool table
- Tours/ticket assistance
- Wheelchair accessible parking
- Braille or raised signage
- Snack bar/deli
- Playground on site
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Free beach shuttle
- Beach umbrellas
- Beach sun loungers
- Pool sun loungers
- Beach towels
- Beach volleyball on site
- Beach yoga on site
- Electric car charging station
- Housekeeping on request
- Vegetable garden
- Proposal/romance packages available
- Banquet hall
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Grey water recycling system
- Horse riding nearby
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible on-site restaurant
- Change of towels (on request)
- Change of bed sheets (on request)
- Vegetarian breakfast available
- Organic food
- Annual carbon offsets
- Humane animal treatment
- Locally-owned & organized tours & activities
- Showcase for local artists
- Sustainability/community reinvestment (10% revenue or more)
- Guest education on local ecosystems and culture
- Double-glazing on all windows
- Locally-sourced food on site (80% or more)
- Energy-saving switches
- At least 80% of all lighting comes from LEDs
- Comprehensive food waste policy
- Vegan menu options available
- Vegetarian menu options available
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
Rooms Available
-
Superior Twin Room, 2 Twin Beds
2 Twin Beds
388-sq-foot room with lake views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, shared accommodations
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Shared accommodation
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Champagne service
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Premium Suite, 1 King Bed (Free Beach Access)
1 King Bed
1023-sq-foot soundproofed room, balcony with lake views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, shared accommodations
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Shared accommodation
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Champagne service
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Superior Room, 1 King Bed, Lake View (Free Beach Access)
1 King Bed
388-sq-foot soundproofed room, balcony/patio with lake views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, shared accommodations
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Balcony or patio
- Shared accommodation
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Champagne service
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Superior Room, 1 King Bed (Free Beach Access)
1 King Bed
388-sq-foot room with city views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, shared accommodations
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Shared accommodation
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Champagne service
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Low-height counters/sink
- Wheelchair-width doorways
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Junior Suite, 1 King Bed, Lake View (Free Beach Access)
1 King Bed
678-sq-foot soundproofed room, balcony with lake views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, single sofa bed, and free newspaper; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, shared accommodations
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bidet
- Sofa bed
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Shared accommodation
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Champagne service
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
-
Superior Twin Room, 2 Twin Beds, Lake View (Free Beach Access)
2 Twin Beds
388-sq-foot room with lake views
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV, satellite channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Egyptian cotton linens, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Thin carpet in room
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, shared accommodations
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Satellite channels
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Bidet
- Bottle of water
- Free newspaper
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- High-speed internet access
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Room and bed type depend on availability check-in
- Shared accommodation
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Champagne service
- Electrical adapters/chargers
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Restaurant dining guide
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Guest Reviews
- George (6/5): - Rooms are clean, comfortable beds, good location, service at breakfast could be better and maintenance of bathrooms average
- JAMAL (10/5): - Very good
- Zuhair (6/5): Ok - The air condition is not cooling well. The direction of Qibla in the room is wrong
- Serhii (10/5): - ок
- Serhii (10/5): - ок
- Rajbans (10/5): - ComFy n friendly staff
- Serhii (10/5): - ок
- Zahid (10/5): - Brilliant staff and great service. I left an item in the hotel and the staff were extremely helpful with helping me retrieve it. Thanks again!!
- sharon (10/5): Fantastic staff - We had a fantastic stay the staff are super friendly and can’t do enough for you, particularly zepporah she was so lovely and always had a smile for us. The room we stayed in was amazing and had lovely views of the water
- Monicah (10/5): - Loved the area
- kathryn elizabeth (8/5): - Very good location, large number of restaurants nearby. Quite a few supermarkets close. Pleasant walk to metro and tram stations. Hotel staff very helpful and friendly. Room clean and comfortable, possibly in need of a little update as looking a little tired. Iverall a very pleasant stay and would visit in the future. Mistakenly hasnt booked breakfast for our stay, was offered to add on when we arrived but found a number of nearby restaurants that were very much cheaper
- Michael (6/5): - Really old, dated, substandard for Dubai property. Some of the staff are good - the vast majority really don't care - you don't get any of the welcome or greeting you get at even the most basic of Dubai hotels. Rooms are fine - but not what you'd expect from this brand. The bed was so old and saggy in parts. Pillows thin and flimsy. The gym is the best thing about the property. It's really good. Breakfast was nice - the kitchen staff were really friendly (the friendliest I'd seen). The reception staff at breakfast acted like they didn't want to be there - and didn't want me to be there either. A mistake choice for this trip as I needed to be in Jumeirah for work. Next time I'll just say at my regular, the 25Hours, and deal with the traffic.
- Shenuca (10/5): - The room view was extraordinary I wish we could have stayed longer it was perfect
- Mayssa (8/5): - Overall my stay was nice, house keeping staff is amazing, only thing I did not like even though I was on a high floor was still able to hear outside noise.
- Barry Christopher (8/5): - Booked this hotel for a leisure trip for 14 nights to celebrate our wedding anniversary and my birthday. We booked half board to include breakfast and evening meals We had some concerns about the room that we booked as well as menu choices on offer for our evening meal as it wasn't buffet service as we assumed it would be. We addressed these to the Duty Manager who listened to us and went out of his way to make sure that the remainder of our stay was as memorable as it could be. We were moved to a more suitable room which fit our purposes for a leisure stay much better. All staff were very helpfull and friendly and went out of their war to make sure our stay was pleasent. Thank you to all the team at Movenpick JLT!
- Rana (6/5): Outdated hotel with extortionate prices - Movenpick is listed as a five star hotel and I wouldn’t even give it a three. It’s so outdated and the quality is so poor in comparison to other hotels in Dubai./around the world at a five star rating. It’s a 3 star maximum. It was a disappointment given the price that I paid and to make matters worse, the spa charges an extortionate amount - I didn’t appreciate the front desk being so pushy about extending your spa session or massage to get more money from you… it was lacking in class, but the therapist themselves were lovely. JLT is good for business trips.
- Mohamad (10/5): شباب في رحله - الإقامة ممتازة في الفندق خاصة وأنه قريب الشاطىء والفعاليات المحيطة
- Omar (10/5): - Thank you!
- Patricia (10/5): - The entire team was super friendly and helpful. In reception they knew exactly who I was and were very kind and accommodating. I would definitely come back
- Hamed (10/5): - I a used to this hotel. One reason I love it is it has a small lobby.
- Mohammad (10/5): - Excellent
- Nimer (8/5): - Beds is not that my comfortable and it's low to the ground. Hotel in general is good and near to everything. Staff are good and fast. I recommend this hotel and I will book it again.
- EMILE (6/5): - The hotel looks like it needs some renovation , what made me give a 3 stars overall is the fact that : Not a single American News tv channels were available. After a day of work ,or in early morning ; One would appreciate to listen to some news from Home while taking a shower or having a coffee in room. For the American person that I am , this simple point - easy to solve -: Meanwhile it made me NOT '' feeling Home ''away from Home. Thus , a big No from my side , and wont come back Hopefully they will realize their miss ... and add : CNN // or any other American News ' Tv channel.
- Jonathan (6/5): - Staff was very nice. But really - the hotel property is just OK. Breakfast quality also - just OK... Staff did the best they could with the hand they were dealt..
- Abdulrahman (8/5): - Better than Mövenpick Albustan
- Saiqa (4/5): - Stay away from this hotel at all costs! My friend got an electric shock in our room, and instead of showing concern, the staff were shockingly unhelpful. When we asked to speak with the general manager, they conveniently claimed he wasn't available and made excuses. To make matters worse, when we requested to cancel our stay due to safety concerns, they threatened to kick us out of the room! Expedia was no better, providing zero assistance in obtaining a full refund. Terrible service and a complete lack of care for guests' safety. Avoid this place like the plague!"
- Elias (8/5): - Overall nice stay
- Waleed lafta (10/5): Nice - It was a very nice staying in this hotel with a good service
- Milena (10/5): - Breakfast was fabulous to start the day and views were great from my hotel room. Staff friendly and helpful at all times. Definitely would recommend to anyone to stay there 👍❤️
- Aamer (10/5): - .
- Sulaiman (2/5): - The room with out balcony
- Morten (6/5): Ok but not great. - Service was good overall, friendly staff but hotel had an older feel to the rooms. Overall did not feel very luxurious. No minibar.
- Rasha (2/5): - I was scammed by fake pictures that don’t belong to the property. Does not have a beach or sand , you need to take a shuttle 3 times a day to the beach 15 mins away by reservation . Hotel located by the most dirty lake smell , restaurant cooking smell in our room, management changed my room , new room toilet broke twice , tub water is green , shower head broken , sewer lake cleaning smell every day . Stay away
- Amy (6/5): - There are a lot of single contributions regions for this property . We have traveled extensively and stayed also at Atlantis and Avani palm and both are better Firstly staff. Mainly staff in dubai are insanely good. Staff here seem disinterested / for eg Avani palm have a WhatsApp system nothing too much trouble / here I asked help with a local booking- nothing I can do?!!! The food is nice but very small and basic. The hotel breakfast is at a random bar next to the hotel and lunch and dinner ( nice ) are from a set menu which is odd as you’re sat in a beer garden full of smokers !! Pool is great but no sun until 11 but beach club amazing. Shuttle free but times rubbish ( pick you up early and we wanted to stay all day ) tip download the careem app and use local taxis / so so cheap Location good - food poor and service poor. We had a “ suite “ this isn’t dubai level suites is Uk 4 at best
- Simon (10/5): - The hotel was fantastic, never had service from staff like this. They couldn't help us enough with ever small or large request. Flawless. The hotel room was great with a view over the pool. The facilities of the pool, spa, gym etc all very clean and modern. Great breakfast and dining options also.
- Toby (8/5): Average hotel, nothing special - Hotel was average, not amazing, not bad
- Ramzi (4/5): - Never again. I expected more to be honest. The service is not fit of a 5 star rating and the breakfast is poor to say the least.
- Ashraf (10/5): - Apartment and Hotel services in one building
- Ahmed (2/5): - The room tv wasn’t working, AC air was hot and my skin turned red the next day
- Aisha (10/5): - Brilliant time spent at the hotel. Thanks for the exceptional service from Samuel at the restaurant, Zipporah, the receptionist and Ajay the pastry chef.
- LAWRENCE (10/5): - The hotel is lovely, and the staff - within the hotel and at UBK restaurant - could not have been more accommodating. I will highly recommend all, and would not hesitate to stay there again. Thanks so much.
- Kamelia Anna-Sophia (10/5): - Staff was amazing
- Nabil (2/5): - Terrible noisy around with bad view of construction from windows First checked in in one of the two booked rooms was very smelly It took time to convince them to move us to different room
- Saira (10/5): - The lovely receptionist gave me a free upgrade to an apartment. It was comfy and just what i needed to feel at home. Great service from all staff and location is good too. Will happily stay again!
- Amy (10/5): Great place to stay - Very clean and comfortable. Staff were all very friendly and helpful.
- Jay (10/5): - Movenpick Lake Towers, thee best!
- Naomi (10/5): - Such a great hotel! The staff go above and beyond to give you the best experience. I was really grateful for the homely experience as I was travelling solo for the first time! Will definitely book here again when I’m back. Thank you team :)
- Anja Brenes (10/5): - Its basic. Clean and for the price what you need.
- Hesham (8/5): - The hotel is great , room is fine, breakfast was good with alot of options, they have beach for free and bus shuttle that takes you there, staff is friendly so it was good experience
- Marsha (10/5): - Everyone one was welcoming and very friendly. The hotel was extremely nice and clean.
- ALLAN (10/5): - Everything went well. Great staff.
- Jo-Anna (10/5): - The staff at The Movenpick where outstanding, they could not do enough for us. We had half board and the food and service was excellent. I felt the hotel was very good value, the free shuttle to the beach was an added bonus. The metro was less than a five minute walk, with a chemist and two convenience shops right outside the hotel. The bedrooms were clean and well designed, with a safe. Though the hotel pool was not enormous there were spaces available at all times. Comprehensive gym, with a sauna. The reception was effective and professional. I would highly recommend this hotel.
- graham (10/5): Great hotel, great location and great staff. - Had a small issue with the room when we first checked in but the following morning as promised the live lovely reception staff sorted this for us and upgraded us to a junior suite. All the staff from the front desk, concierge, breakfast, lifeguards and especially UBK Bar staff, waiters and waitresses were super friendly and couldn't do enough for you. The Riva Beach Club is also excellent as well.
- Jonathan (6/5): - Good location. Poor lighting in the room with a lot of marks on floor and cupboards.
- Verified traveler (10/5): Highly recommended - Great staff, very helpful. Returning customers and will come back again in the future. Highly recommended.
- Nasir (10/5): - Excellent
- Tahani (4/5): - The standard of this hotel is a 4* not 5*. It is not family friendly and would not reccomend for city breaks. The walls are not soundproof so you don't get a peaceful rest as you can hear road traffic. The staff and manager are really professional, friendly and tried their very best to accommodate however all rooms have the same level of noise.
- Sandra (10/5): - Right off the highway. Staff was very friendly and helpful. Nothing that i did not like.
- Mohamed (10/5): - Everything was so great i like so much my new experience at the hotel and i love my journey
- Scott (6/5): Good, but used to be great. - I’ve stayed at this hotel a number of times over many years. I know how good this hotel can be. Sadly, on this occasion I was left rather underwhelmed. I was given a room on the 8th floor - newly renovated I was told. So I was happy to hear this and looked forward to seeing the changes. Indeed - new carpets in the hall, new paint and artwork on the walls, in both the room and the corridor made everything look refreshed and restored. Sadly, small things had been overlooked. The rainfall shower sprayed upward into the ceiling, soaking the roof as well as the user. The handheld shower blew itself apart with the water pressure, as it was held in the hand. The window lock broke and wouldn’t close. Then there was this new eco-friendly approach.. Movement sensors in the room which means when you’re in the bathroom for any length of time.. You’re in darkness. I mentioned all of this to reception, but it was only in the final few days of my stay. They apologised, and offered me the chance to move rooms. But given the fact it would probably be more hassle to pack up everything and move, I didn’t bother. Maintenance came and fixed all issues as they occurred - but knowing how great this hotel has been in the past, this was a disappointing stay - especially for a refurbished part. Service can’t be faulted, overall the hotel has great facilities and generally though and because I know it well, I’d still recommend it.
- DAME EMIRU (10/5): - Everything was good
- Samir (2/5): - Will not stay at this chain again.
- Khaled (6/5): - It was a construction sight from the room but likely they moved us to different one
- Anmar (10/5): - Nice location and friendly staff. I particularly enjoyed access to the beach club.
- Magaly (4/5): - Needs renovation.
- Ajibola (10/5): Movenpick - Home from Home - It was an amazing time staying at the Movenpick . The service was excellent and there was not a single thing to complain about. The staff were more than ready to make you happy and satisfy you on all fronts . Perfecto !
- Ajibola (10/5): Movenpick Jumeirah Lake Towers Hotel Dubai - Staying at the Movenpick Jumeirah Lake Towers hotel was a very beautiful and refreshing experience for me. Have travelled far and wide and stayed in hotels but this hotel is the best with customer service and truly making you feeling special on all sides. It was a perfect stay and value for money spent. The staff were just too excellent , Raju and all the others from Front desk to the concierge to the restaurant they were all wonderful👌
- William (10/5): - Outstanding Staff in every department at Movenpick Hotel.
- Hamed (8/5): - Location and a walking area and coziness are why I stay in this hotel
- Mustafa (10/5): Amazing! - Amazing stay! They upgraded for our honeymoon such an amaIng experience.
- Hamed (8/5): - location , food and drinks
- Maria (8/5): - Nice, clean hotel with good facilities. Would stay again.
- Ajmal A (10/5): - Friendly staff , nice free private beach club . Nice breakfast buffet
- Alka (8/5): - The hotel rooms are quite dated but the staff were wonderful and very helpful. Not much in walking distance around the hotel.
- Santosh (6/5): It is good 4* and NOT 5* hotel - This hotel is ok and not great. I can not rate this as a 5* hotel. Spa facilities are not hotel owned. Construction work is constant. The staff are friendly and helpful.
- sarah (10/5): - Very comfy beds, beach club access is a great bonus and staff are very helpful and friendly.
- Uygar (10/5): - Strongly recommend
- maria (10/5): - Great service
- Emmanuel (10/5): - Friendliness of the staff, their humility and service. They make you feel like you matters. I recommend it to everyone traveling.
- Daniel (6/5): Pics misrepresenting Riva Club not at the hotel!!! - The pictures do not represent the hotel the Rive club is not at the hotel however on here it’s the first few pictures No VIP offered, however after discussing misrepresentation on pictures we were upgraded to a suite - Beautiful! Excellent breakfast!
- Michel (8/5): - .
- Beatriz (10/5): - It could be noisy at night if there’s people talking and being loud outside the hotel
- Harold (10/5): - VERYH NICE AND CLEAN
- Hemani (8/5): - Location of the property is excellent. Superior rooms are not in good condition. We were upgraded to suits which are in good condition and spacious. Staff at reception Mohamed Salah and security staff Mohsin are very helpful but restaurant staff and manager lacks skills and have no interest to serve the customers as everything is rushed at the breakfast.
- MHD Amar (10/5): - The hotel need renovation but over all the hotel good
- Rashid (10/5): - Nice property, well maintaind rooms
- MHD Amar (8/5): - Nice place
- Mahmoud (2/5): - Everything. Whole place needs a renovation and new staff it’s rating should be a honest 1.9 stars and that’s me being nice.
- Ghandi (8/5): Good stay close to metro and other things - Staff very friendly , one thing they need to fix the water pipes in bathroom it’s leaking and I informed them but no action was done . Otherwise everything was good
- Qaisra (4/5): - I am going to leave a lengthy and honest review. 1) There were times when the phones in the room didn’t work which was very inconvenient 2) At night, my mother wife & I noticed certain hours where the AC would just stop working. It’s as if they shut it off 3) When you call and ask for something they take like 45 minutes and you have to call twice 4) The images online do not match the rooms we received. They show a picture of the bathtub facing the lake. There was no such thing…..lol 5) The walls are not soundproof. I had some sleepless nights due to obnoxious & rides guests next door. When I complained to the reception they said “We will send security sir” the next day they go “We didn’t hear any noises.” I guess I was just hearing things and I am crazy??…. 6) They downgraded Movenpick to Accor so they took away chocolate hour and a lot of cool amenities 7) This was the worst WiFi I have had in any Hotel in Dubai. It was a piece of JUNK 8) Room carpets were dirty 9) There were people who smoked on our floor despite that clearly not being allowed 10) Location kind of sucks. I would recommend staying downtown or JBR. This is not a 5 star hotel, this is a 3 star hotel
- Tara (8/5): - The hotel was nice & the staff was very nice & helpful at all times. The only downside is that the rooms was very small & was not worth the price. The balcony furniture needs to be upgraded ASAP!!!! It was unsafe & braking apart. Other that the balcony furniture & the very small rooms everything else was perfect!!!!!!
- Verified traveler (10/5): - Lovely experience. Would definitely return and recommend!
- Verified traveler (2/5): Maximum hostel not more - Everything was fake 😒 you will not see what you was see in the photo , if you want see and lesson how the construction is going on yes you can book in these hotel sorry hostel maximum what can be call , the shadwo 1/2 cant close even the air-condition without client control , send you to ather location 10 KM from the hotel to see the beach thear is the surprise, No No No bad idea to book in the place, hope to be improve to have good vision for dubai. hotels
- Verified traveler (10/5): - Great service
- Pedro (8/5): Good value - Nothing luxurious just a good value. Very crowded during Eid with noisy and rude kids. Beach club access is a positive point.
- Verified traveler (10/5): - very convenient
- Verified traveler (8/5): - Clean nice room! But the beach is off site and quite far. We didn’t know that when we booked.
- Verified traveler (4/5): - Hotel deserves 2 or 3 star not 5 star. Bad bathroom ( water leaks from everywhere. Even when upgrading. We booked 2 rooms. In weekend can’t parking your car. Breakfast very poor and not deserve to pay it. I’m not recommending this hotel.
- Verified traveler (10/5): - Great value for money. Great staff.
- Verified traveler (6/5): - The hotel is clean and nice however, not a big fan of the location. There wasn't much from a walking distance we needed a taxi for everything.
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