Clark Imperial Hotel

Location: 149 2nd St., Josefa Subdivision, Malabanias, Angeles City, Pampanga, 2009, Angeles City, PH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 05:30 AM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Health or beauty spa nearby
• Free WiFi
• 24-hour front desk
• Luggage storage
• Wheelchair accessible
• Elevator
• Breakfast available (surcharge)
• Television in common areas
• Smoke-free property
• Tours/ticket assistance
• Casino shuttle (surcharge)
• Shopping center shuttle (surcharge)
• Theme park shuttle (surcharge)
• Snack bar/deli
• Parking (limited spaces)
• Computer station
• Airport transportation - pickup (surcharge)
• Beach shuttle (surcharge)
• Housekeeping on request
• Casino nearby
• Health or beauty spa nearby
• Change of towels (on request)
• Change of bed sheets (on request)

Rooms Available

• Executive Room, 1 Queen Bed

  1 Queen Bed

  226-sq-foot room with city views

  
  

  Internet - Free wired internet access

  Entertainment - 42-inch LCD TV with satellite channels

  Food & Drink - Mini-fridge, electric kettle, room service (limited hours), and free bottled water

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and window screens

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - Housekeeping on request

  Smoking

  Noise-free guestrooms cannot be guaranteed

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Electric kettle
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Blackout drapes/curtains
  • Noise-free rooms not guaranteed
  • Smoking
  • Bedsheets provided
  • Free tea bags/instant coffee
  • Window screens
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Meal delivery service available

• Deluxe Room, 1 Queen Bed

  1 Queen Bed

  226-sq-foot room with city views

  
  

  Internet - Free wired internet access

  Entertainment - 42-inch LCD TV with satellite channels

  Food & Drink - Mini-fridge, room service (limited hours), free bottled water, and local meal delivery service

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Safe, desk, and window screens

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Need to Know - Housekeeping on request

  Smoking

  Noise-free guestrooms cannot be guaranteed

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Satellite channels
  • Bidet
  • Bottle of water
  • Room service (limited hours)
  • Blackout drapes/curtains
  • Noise-free rooms not guaranteed
  • Smoking
  • Bedsheets provided
  • Window screens
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Meal delivery service available

Guest Reviews

• victor (10/5): - The staff is always pleasant and it's very comfortable
• Ivan Angel De Jesus (6/5): - Shower room could use a remodel or up date
• John (4/5): - Cold shower. Poor tv reception. Limited channels. Poor check in. Room was ready but made me till 2 or charge me. It was only 2 hours
• Ivan Angel De Jesus (6/5): - Is good quiet location
• Lance (10/5): - For the price, you can’t find a better hotel
• Eva (10/5): - Very nice Hotel for the price. The staff were very friendly and the property was very clean.
• Andrew (6/5): - Room is big and good. Shower had cold water for two days, ask on 2nd morning if could use another room for a shower and was met with a firm no as that would involve more house keeping. Irony is my room never got cleaned once while I stayed. Turns out I had to run the water for ten minutes before it became warm. It’s cheap and good value for money the building itself is good. So I’d probrably stay again was just angry that they wouldn’t let me change room to shower so I had to bathe using hot water from a kettle Got charged for using a razor and ear buds… never been to a hotel where this wasn’t a free item. No big deal
• Eva (10/5): - I really like this hotel
• Ivan Angel De Jesus (6/5): - Good secluded area.
• Ivan Angel De Jesus (6/5): - Pretty quiet area.
• Ivan Angel De Jesus (6/5): - Nice safe location
• Ivan Angel De Jesus (6/5): - Centrally located.
• Ivan Angel De Jesus (6/5): - Good collection. Competitive pricing
• Ivan Angel De Jesus (6/5): - Is a good place to stay. Competitive pricing
• Ivan Angel De Jesus (6/5): - Is a quiet location close to SM and other areas
• Ivan Angel De Jesus (6/5): - Good location. Good pricing
• Ivan Angel De Jesus (6/5): - Elevator was down due to maintenance. Hoping they will fix it soon.
• Ivan Angel De Jesus (6/5): - Is a good location, closer to all the good areas there
• Sabin (8/5): - Great stay!
• Ivan Angel De Jesus (6/5): - A nice hotel. Close to SM Clark
• Sabin (8/5): - Affordable hotel and staff are professionals.
• BONGYEOL (10/5): - 가격대비 새벽도착 하루정도 묵기는 좋습니다.직원들은 매우 친절합니다.
• Craig (10/5): - Good hotel ..friendly staff..outside security staff very helpful
• Robert (10/5): Great and convenient - Great place to stay. Convenient location. Lots to do. Restaurant was excellent. Staff very friendly and helpful. Close to casino and walking street. Parking was tight but i always had a spot. Only complaint i have is laundry services. They are offered bit i feel like my laundry wasnt clean. I even had a couple shirts come back still smell like the cologne i wear so i feel like they just took it and folded it and gave it back. There are other laundry services close so thats what i ended up doing. Other than that everything else was great. I will be coming back for my next trip.
• Ivan Angel De Jesus (6/5): - Is a good place for the price. Close to SM
• Mira (8/5): - Hotellet var oväntat br med tanke på det låga priset. Rummetaning slite
• Verified traveler (4/5): Bad room service - We stay seven nights, but three day no room service. There have little cockroach inour room.
• Souza Terence John (8/5): - Like: The staff was fantastic! Easy access to all areas. Dislike: Need more lights at the back while going out to main street coz when you are coming back to the hotel, it's not safe.
• Takaaki (8/5): コスパ良い。 - アジア人の多いホテルと思った。特に韓国人が多い。 表通りから一本入ったホテルなので静か。 建物は古いが、掃除は行き届いた。 次回も利用したい。
• SEOGJIN (6/5): 가성비만 - 숙박비 싼 대신 기타서비스비용 유료
• Tsuyoshi (8/5): - 全体にいい。部分的にすこし気になる所がある
• Kenya (8/5): - This hotel met my needs while visiting the Philippines for a short time. The hotel was close to the mall and the walking street. I should have gotten a bigger room. My room felt a little cramped. The breakfast was decent but menu could use more food options for breakfast.
• Justin (8/5): 가성비 대비 만족 - 가성비 대비 만족
• Robert (10/5): Gret location - Great hotel! Great location
• Robert (10/5): Great - It was overall a great stay!
• Dr Aditya (10/5): - Great
• Michal (10/5): - A bit old, but comparable to price. Nice and helpful staff. very good location, close to nightlife streets, but not noizy on the night. Recommend it for short overnight, for budget tourist etc.
• Verified traveler (8/5): - You need to pay for everything like shampoo, toothpaste, toothbrush, slippers, etc. Thats insane. This is the only hotel that i needed to pay for those stuff. The hotel itself looks fancy but its not friendly. Cheap hotels are more convenient because they provide everything
• Ma G (6/5): - Very clean
• Verified traveler (8/5): Very nice - Tired this hotel as my usual place was fully booked. Really good: great location; quiet and very reasonsble. The highlights for me was the brand new air conditioning unit and the shower which was very powerful. I think this will now be my new usual hotel!
• froilan (2/5): - Staff make mistakes on details specially when they’re telling us we need to get discharge . When I extended my stay for another day.
• Ivan Angel De Jesus (6/5): - Is nice and quiet area. Walking distance to many places of interest. Best to ride a trike or grab at late evening for safety
• Benedicta (10/5): - Good location
• Matt (10/5): - Great hotel , stayed here twice now and can say with out a doubt will stay here again. The cost to what is offered is un beatable. Buy the breakfast option is you stay.
• Ivan Angel De Jesus (10/5): - Nice quiet place. Yet close enough to everything
• Matt (10/5): - for its cost this is a hidden jem stay. Staff very helpful. went above and beyond to make stay comfortable. they care for their guest. would recommed to anyone.
• Sixto Jr (10/5): - Very narrow street but accessible. Limited parking but there is someone to help. Quiet, Staffs are very helpful it’s recommendable to someone who wants to save some money. Affordable accommodation.
• Ivan Angel De Jesus (6/5): - Is a good option if you like nice and quiet place.
• Hyun Pil (8/5): - Good price and good condition
• Joseph Bernard (10/5): Great Hotel - Great hotel. Great Service, clean rooms and friendly staff were what we experienced at Clark Imperial. Definitely the hotel of my choice when I'm in Angeles
• Benedicta (10/5): - Convenient to walk to Mall and restaurants
• mark (8/5): - Good
• Verified traveler (4/5): 寝るだけと割り切って泊まるホテル。 - 部屋のクオリティに関しては清潔だったので問題なし。だがチェックイン後、エアコンを付けたところ22度に設定したが全く冷えず、スタッフを読んだら最低の16度まで下げないと冷えないといわれた。またフィルターはほとんど掃除していないと思われる。シャワーは時間帯によってほとんどお湯が出ず、また出てもかなりぬるかった。夕方の時間帯は多少お湯が出たが、朝方はまったくお湯がでず、シャワーを浴びたいときに浴びれなかった。また滞在中、トイレが2度詰まった。寝るだけと割り切って泊まるのが良い。
• Raymond (8/5): - Great location and price.only con was the room was a smoking room and was smelly , housekeeping had no equipment to remove the smell to my satisfaction.
• mark (8/5): - Good
• Scott (8/5): - Friendly staff , decent location and good price
• Steven (10/5): - I'd like say thank you to all the staff and see you August 10th
• DAISUKE (8/5): - ポットやドライヤーもあってよかったです。
• JONG RAE (10/5): 만족 만족 합니다 - 워킹 근처라서... 쇼핑(SM몰, JJ마트 등) 및 술한잔(BAR, 클럽), 마시지 샵 등 걸어서 5~10분거리에 위치하여 모든게 만족스럽습니다.
• Andrew (8/5): - The location is right in the heart of Angeles, so it's nice for couples. There are some less than desirable businesses nearby, but that's to be expected. The shower had a massive leak that would flood the bathroom if you weren't careful. All in all, good for the price.
• ?? (10/5): - 下次還想在住如果能包早餐就更好了
• Henrik (8/5): - Amazing staff who makes thier best to make the stay as good as possible. The cleaners made a outstanding work and the only i can complain about is the bed. Otherwise than that it was a great hotel for that price
• John (10/5): - Hotel has excellent staff, always helpful and friendly. It is placed in a good location and surprisingly very quiet.
• Peter t h (8/5): - Very Good
• Raynold (8/5): - Nice clean hotel but room was smelling of smoke
• De (6/5): Disappointing - The bed was crafted during the WW2 era, I do not think it could have been harder to sleep on if I had tried. The TV was old, no HDMI connection. It only had local channels. I could hear everything coming from the hallway. Only the most basic amenities were available, and the rest cost a fee to use. The sun woke me up every morning because the window shades were thin. There was only one closet and it was small, there was no space to fit my suitcase so I never unpacked. The AC and the mini ref were loud. There was good space in the room, there was usable furniture for sitting and eating. The front desk staff was positive and responsive. The pillows were soft and nice to sleep on. The location is very close to Walking Street, its about a 5 min walk. Restaurants, 7/11 and pharm are close.
• Lynn (6/5): - Staff were great but area is hard to navigate. Overall ok for couple of days stay.
• Leslie Jose (10/5): - Convenient
• Abegail (8/5): Fairly good - It was good. Place could use better lighting especially in the toilet. Everything’s for sale. No free bedroom slippers for customers. Fairly good stay
• Verified traveler (8/5): Friendly staff, spacious room - Spacious room but quite old. Wifi was not functioning during my stay as maintenance was going on. Overall, not bad for its price.
• Tareq (6/5): Small rooms and small towels - It was acceptable But the rooms were so small and the toilet and towels are small
• Terence (6/5): - Like-location is convinient. Dislike--staff not frendly, maybe I looked local so there's no smiling faces. Room- very small. Toilet-need to replace shower & sink. Cupboard not big enough, safe not working, bed squeky sounds, TV only 2-4 channels.
• Verified traveler (8/5): - Staff were very helpful and friendly.Hotel is in an ideal location close to all the nightlife and main shopping mall. A minor criticism would have been on those rainy days a better Tv cable service would have been appreciated , currently they only have several local channels.
• Richard (6/5): - Location is good
• Patrick (8/5): Another good stay! - Excellent staff room is cleaned quickly! Everything was good!
• Verified traveler (8/5): - Clean and comfortable and price.
• Natalia (10/5): the tricycle in Angeles, the Phillipines.. - I was looking for a quite place where I could experience Clark, the food in the hotel and service was excellent, very accommodating. the room was clean, quiet, felt safe, slept like a log.
• MA VICTORIA (8/5): Please, fix your toilet - The staffs are all very polite, helpful and friendly. The only concern I had was there are times that the bathroom smells sewer and the toilet seat is not the right size dor the toilet bowl. Smells bad and I had to put air freshner in our room. Stayed there for 6days.
• Verified traveler (8/5): - very consistent hotel experience. clean basic hotel.
• Verified traveler (6/5): Just sleeping at midnight arrived day - Because of my flight schedule, I was arrived at the hotel midnight, but the check-in process was smooth. Not so luxually but no problem for sleeping. The around area seemed to be little bit dangerous at night.
• Ramon (8/5): - Close to Mall, stores and inexpensive restaurants.
• Paul (10/5): - Nice hotel within easy walking distance of the huge SM Mall.
• Not_Happy (2/5): Very poor breakfast quality, rude staff - I booked this hotel based on average review and convenience location. During check, hotel staff informed me I have only booked one guest therefore only one breakfast was booked despite I have paid two breakfast as additional costs because the room rate did not including breakfast. After I asked the staff check again and again, and with a supervisor involved, they finally have found my booking conditions. Agreed to have two breakfast which was part of reason coming to Clark visiting my friend and to have breakfast with him. To the hotel staff, it seemed too hard to comprehended. Day 2 - Next morning, the breakfast war has begun. Hotel said only one breakfast, I said two, coming back and forth, I had the breakfast with my friend. The breakfast was 3 half white toast, an egg and few bacon. I asked for tea, sorry it is not included (not every one drink coffee) Day 3 - breakfast time, same war again. This time I have been harassed and humiliated by lounge staff and front desk staff in turn again and again 4 times. Finally I got breakfast peacefully. After breakfast, I demanded to the hotel manager. I was told he/she is not available. I have spoken to the hotel supervisor, shown my booking terms, it was clearly said breakfast for 2. She refused to acknowledge that but at least saw it and confirmed. Day 4 - I had early morning flight, didn't want to have breakfast. But during check out, the same front desk staff pulled out a bill, demanded me to pay an extra breakfast. Seriously?
• Verified traveler (2/5): Very poor breakfast quality, rude staff - I booked this hotel based on average review and convenience location. During check, hotel staff informed me I have only booked one guest therefore only one breakfast was booked despite I have paid two breakfast as additional costs because the room rate did not including breakfast. After I asked the staff check again and again, and with a supervisor involved, they finally have found my booking conditions. Agreed to have two breakfast which was part of reason coming to Clark visiting my friend and to have breakfast with him. To the hotel staff, it seemed too hard to comprehended. Day 2 - Next morning, the breakfast war has begun. Hotel said only one breakfast, I said two, coming back and forth, I had the breakfast with my friend. The breakfast was 3 half white toast, an egg and few bacon. I asked for tea, sorry it is not included (not every one drink coffee) Day 3 - breakfast time, same war again. This time I have been harassed and humiliated by lounge staff and front desk staff in turn again and again 4 times. Finally I got breakfast peacefully. After breakfast, I demanded to the hotel manager. I was told he/she is not available. I have spoken to the hotel supervisor, shown my booking terms, it was clearly said breakfast for 2. She refused to acknowledge that but at least saw it and confirmed. Day 4 - I had early morning flight, didn't want to have breakfast. But during check out, the same front desk staff pulled out a bill, demanded me to pay an extra breakfast. Seriously?
• Verified traveler (8/5): Room well furnished. conviniet location - Better than most hotels. No pool. Verycompact room. Spring bed not foam. Everthing in order n quiet
• Devon (10/5): great for cheap accomodations - Very nice place. Great staff and food
• mjb (6/5): Hotel is just okay. - Hotel is good as resting place only. Food not great. Close to establishments which is a plus. Located also in the red light district of angeles.
• Verified traveler (8/5): Nice hotel near SM Clark and Bayanihan Terminal - The staff are hospitable, informed us well on the amenities that we have availed and not availed. Waited for a little while only in the cozy chairs in the lobby, our room is ready after a very short time of waiting.
• Derek (10/5): Sleepless in clark! - Great hotel but the pillows are to hard!
• Verified traveler (8/5): Value for $ close to Walking St - At first glance the hotel seems tired however my stay was for 3 days & I ended up enjoying it. The staff were great the location absolutely spot on if you want to experience Walking St, it’s in a quiet side street but close enough & safe enough to walk home at night, all well lit streets with enough foot traffic that I never once felt uneasy. The rooms are outdated but comfortable enough for the price. This is afterall not an expensive accommodation option.
• Lim (4/5): Disappointed - Changed 3 rooms over 2 nights. Toilet stink. Smells of sewerage.
• Derek (8/5): New year stay - overall it was good, but on our last night other guests disturbed our sleep.
• edward (8/5): Nice & Clean - Nice hotel. Great for the value. Good location. Not far from local attraction areas.
• Tony (8/5): Reasonable priced, near to SM Mall. - The price is reasonable. Thanks to Hotel.com. Location is near to SM CLark Mall.
• Verified traveler (6/5): - well priced well located but rather disappointing overall condition of the hotel.
• ernest (8/5): nice hotel - Great hotel for the price the people are nice and helpful its close to fields if i had to make a complaint it would be very little parking for vehicles i will visit again
• Verified traveler (8/5): - Good hotel with basic facilities. I would recommend without hesitation.
• Christian (6/5): Great budget place to stay - When we travel we do not spend a lot of time in a hotel. For a place to get a comfortable nights rest and get ready for the day this is a perfect place for that. It isn't opulent or glamorous, but for a budget hotel it more than fits the bill. We stayed for 2 weeks and can't complain about anything that the hotel staff could not rectify very promptly and with a smile on their face.
• David (2/5): - Hotel is very old. Lots of remodeling and construction in the lobby, making it very uncomfortable everytime you walk in, paint & chemical smells, loud noises all day and night. Lots of Roaches and mosquitos in the room, toiletries are limited, you have to keep asking. Television in the room doesn't work properly, lots of static and no sound on most channels. Room service food not cooked thoroughly. Bed sheets, blankets, and towels have holes and old stains.
• Captain Burns (6/5): - Was expecting more from photos.

Photos