The Ritz-Carlton, Chengdu

Location: No. 269 Shuncheng Avenue, Qingyang District, Chengdu, cn

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Wheelchair accessible
• Kid meals
• Heated pool
• Emergency cord in bathroom
• Coffee Shop on site
• Fruits
• Spa/wellness center services
• Steam room
• Beauty Services
• Personal trainer
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Happy hour
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Access to nearby indoor pool
• Pool sun loungers
• Offsite parking discounted rates available
• Beach yoga on site
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Secured parking
• Garage
• Health or beauty spa nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Electric bicycle charging station
• Vegetarian menu options available

Rooms Available

• Club King Room

  Club room offering stunning city views, the luxuriously decorated room features the access to the Club lounge. Guest could enjoy below Club Benefits: - 5 complimentary culinary and beverage presentations throughout the day for up to 2 people (extra charge for a 3rd occupancy) · Five delicate food and beverage presentations: ·Breakfast 06:30 - 11:00 (25/F Spices Restaurant or 38/F Club Lounge) ·Light Lunch 12:00 - 14:00 (38/F Club Lounge) ·Afternoon Tea 14:30 - 16:30 (38/F Club Lounge) ·Hors d'oeuvres 17:00 - 20:00 (38/F Club Lounge) ·Desserts and Cordials 20:30 - 22:30 (38/F Club Lounge) * Complimentary alcoholic beverages from 12:00 noon to 22:30 * We serve buffet breakfast for all Club guests at 25th floor SPICES All-Day-Dining restaurant during 06:30 - 10:30 for more varieties of local food. ·Business Center services, i.e. printing, copying, facsimiling, and courier services (20 pieces complimentary printing service per stay. It is subject to an applicable charge if exceeded). ·Complimentary wireless Internet access in your room and computer usage at the Club Lounge. ·Complimentary garment pressing for 2 pieces per day (Non-accumulative). ·Complimentary shoe-shine service. ·Complimentary local calls in the room. ·Complimentary coffee or tea delivery with wake-up call. ·Complimentary two hours usage of Club Lounge meeting room per day with prior reservation.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access

• Large One-Bedroom King Suite

  The unit offers 2 beds.

  Max Occupancy: 6 (4 Adults)

• Club Premier Suite

  This Club suite offering the stunning city view, has a seating area, bathrobe and satellite TV, 800-thread-count Ritz-Carlton Bedding sets. Guest could enjoy below Club Benefits: - 5 complimentary culinary and beverage presentations throughout the day for up to 2 people (extra charge for a 3rd occupancy) · Five delicate food and beverage presentations: ·Breakfast 06:30 - 11:00 (25/F Spices Restaurant or 38/F Club Lounge) ·Light Lunch 12:00 - 14:00 (38/F Club Lounge) ·Afternoon Tea 14:30 - 16:30 (38/F Club Lounge) ·Hors d'oeuvres 17:00 - 20:00 (38/F Club Lounge) ·Desserts and Cordials 20:30 - 22:30 (38/F Club Lounge) * Complimentary alcoholic beverages from 12:00 noon to 22:30 * We serve buffet breakfast for all Club guests at 25th floor SPICES All-Day-Dining restaurant during 06:30 - 10:30 for more varieties of local food. ·Business Center services, i.e. printing, copying, facsimiling, and courier services (20 pieces complimentary printing service per stay. It is subject to an applicable charge if exceeded). ·Complimentary wireless Internet access in your room and computer usage at the Club Lounge. ·Complimentary garment pressing for 2 pieces per day (Non-accumulative). ·Complimentary shoe-shine service. ·Complimentary local calls in the room. ·Complimentary coffee or tea delivery with wake-up call. ·Complimentary two hours usage of Club Lounge meeting room per day with prior reservation. On a first-come-first-serve basis ·Concierge service

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access

• Club Ritz-Carlton Suite

  This Club suite offering the stunning city view, has a seating area, bathrobe and satellite TV, 800-thread-count Ritz-Carlton Bedding sets. Guest could enjoy below Club Benefits:: - 5 complimentary culinary and beverage presentations throughout the day for up to 2 people (extra charge for a 3rd occupancy) · Five delicate food and beverage presentations: ·Breakfast 06:30 - 11:00 (25/F Spices Restaurant or 38/F Club Lounge) ·Light Lunch 12:00 - 14:00 (38/F Club Lounge) ·Afternoon Tea 14:30 - 16:30 (38/F Club Lounge) ·Hors d'oeuvres 17:00 - 20:00 (38/F Club Lounge) ·Desserts and Cordials 20:30 - 22:30 (38/F Club Lounge) * Complimentary alcoholic beverages from 12:00 noon to 22:30 * We serve buffet breakfast for all Club guests at 25th floor SPICES All-Day-Dining restaurant during 06:30 - 10:30 for more varieties of local food. ·Business Center services, i.e. printing, copying, facsimiling, and courier services (20 pieces complimentary printing service per stay. It is subject to an applicable charge if exceeded). ·Complimentary wireless Internet access in your room and computer usage at the Club Lounge. ·Complimentary garment pressing for 2 pieces per day (Non-accumulative). ·Complimentary shoe-shine service. ·Complimentary local calls in the room. ·Complimentary coffee or tea delivery with wake-up call. ·Complimentary two hours usage of Club Lounge meeting room per day with prior reservation. On a first-come-first-serve basis ·Concierge service

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Additional bathroom
  • Coffee machine
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access

• Premier Twin Room

  This twin room's standout features are the pool with a view and hot tub. The spacious twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access

• Club Twin Room

  This twin room features a pool with a view and a hot tub. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath, and a hairdryer. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker, and city views. The unit offers two beds. The club room offers access to the club lounge. Guests can enjoy the below club benefits: - 5 culinary and beverage presentations throughout the day for up to 2 people - Business Center Services: 20 pieces of complimentary printing per stay - Computer usage - Garment pressing for 2 pieces per day; non-accumulative - Shoe-shine service - Local calls in the room - Coffee or tea delivery with a wake-up call - Two hours of usage of the club lounge meeting room per day with prior reservation, based on availability

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Executive lounge access
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access

• 2 Double Beds, Square View, Guest Room

  This double room features a pool with a view and a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• 1 King Bed, Square View, Guest Room

  This double room's special features are the pool with a view and the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• 2 Double Beds, Square View, Club Lounge Access, Guest Room

  Guests will have a special experience as this double room provides a pool with a view and a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• 1 King Bed, Square View, Club Lounge Access, Guest Room

  This double room features a pool with a view and a hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Premier King Room

  The premier room comes with a 42-inch LCD TV and a walk-in closet. The attached bathroom includes an intelligent toilet and a bathtub. Comlimentary breakfast for child below 4 years old is offered. This room itself can accommodate 3 people under any categories.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access

• Business Suite

  Offering stunning city views, the guestroom comes with a 42-inch LCD TV and a walk-in closet. The attached bathroom includes an intelligent toilet and a bathtub.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Interconnected room(s) available
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Coffee machine
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access

• Deluxe King Room

  Deluxe room offering the stunning city view, the guestroom comes with a 42-inch LCD TV and a walk-in closet. The attached bathroom includes an intelligent toilet and a bathtub. Comlimentary breakfast for child below 4 years old is offered.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access

• Deluxe Twin Room

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Hypoallergenic
  • Cleaning products
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Heated pool
  • Pool towels
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Adapter
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Lockers
  • Smoke alarm
  • Fire extinguisher
  • Key card access
  • Free gym access

Guest Reviews

• Timothée (10/5): -
• Amanda (10/5): Hotel incrível - Quarto impecável Não teve nada que não gostei
• Almat (8/5): -
• Anna (10/5): -
• KPG (10/5): Wonderful 6-star hotel service. - Location is ideal and convenient while not too bustling. The hotel is beautiful, very clean with wonderful ambience. Our room is relatively large with spacious clean toilet. Bed was very conformable with multiple pillows. Breakfast was really sumptuous with very wide spread of delicious food and even after 6 days we still loved it. The Chinese restaurant Li Xuan was truly great and inexpensive....we dined there at least 5 times! Above all Ritz Carlton staff was superb, very courteous, professional and helpful in particular front office staff Mr Luca Spatafora. We will get back, soon. Nil
• Mohea (9/5): Un séjour superbe - Tout
• Justin (10/5): -
• Jingyi (9/5): -
• 736markusz (10/5): Perfect Stay with Remarkable Concierge Support - We had a truly wonderful stay at the Ritz‑Carlton Chengdu. Our room was beautifully designed, with a thoughtful layout and exceptional cleanliness that made us feel comfortable from the moment we arrived. The service at the reception was outstanding — genuinely attentive, friendly, and always ready to help. A very special thank‑you goes to Concierge Luca, who went above and beyond to make our stay as pleasant as possible. His dedication, kindness, and proactive support made a real difference and elevated our experience even further. We left feeling completely satisfied and warmly cared for. Highly recommended.
• Liz (10/5): - A beautiful hotel with amazing staff who were friendly and attentive to our needs.
• Amin (10/5): -
• Sean-Tee (10/5): - Nice views. Wonderful staff. Would definitely stay here again.
• 136marci (10/5): A touch of Italy in a really nice hotel - Very comfortable 5-stars hotel, in a central position. Lovely staff, and a fantastic Italian Manager, Luca, extremely kind. Really an unexpected surprise to find a touch of warm Italian hospitality in the heart of China. Good job, Luca..!!
• Conor (10/5): Great hotel for a base to visit the city and surrounding areas, highly recommended - Great location with great friendly staff
• Jantina (10/5): Amazing - Everything I loved everything
• Almat (9/5): -
• Ben (10/5): -
• Tom (9/5): Good quality hotel, staff are very helpful and friendly. It has fantastic facilities but lacks a little atmosphere. - Fantastic hotel and amazing facilities! Seemed very quiet at the restaurants and bar! However, people were smoking in the dining room floors which wasn’t nice!
• Chrisandra (9/5): -
• Zilic Maravic (10/5): -
• KAJFEZ (10/5): -
• Martina (10/5): Sehr gehobenes Hotel mit aufmerksamen Personal - Das Personal ist sehr aufmerksam und zuvorkommend. Das Frühstücksangebot ist sehr sehr vielfältig. Der Ausblick vom Hotelzimmer in der 40 Etage ist grandios. Mir persönlich war die Klimaanlage im Zimmer in der Nacht zu laut.
• Hao (10/5): 很舒服，很干净，很豪华 - 位置很好，去的时候还给免费升级了套房，非常赞
• Guillaume (9/5): Le choix à faire pour 2 nuits à Chengdu - La propreté des chambres
• Elena (7/5): -
• Paulina (10/5): -
• Dina (5/5): - Хороший завтрак. У нас был ужасный вид из номера. Номер был грязный, старый, косметика в банках была израсходована, второй раз не вернулась бы
• Mobida (10/5): Wonderful stay in Chengdu - Beautiful hotel. Splendid breakfast. Staff was very helpful. Special mention for Luca and Gali who were always available, resourceful and patient despite our changing desires. The two of them helped make our stay in Chengdu unforgettable.
• Anastasia (5/5): - Old room
• Haitham (10/5): - I recently had the pleasure of staying at the Ritz-Carlton Chengdu, and I have to say it was one of the most memorable hotel experiences I've had in a long time. A significant part of that is owed to Luca, whose warmth, professionalism, and genuine care made all the difference. From the moment I arrived, Luca went above and beyond to ensure everything was seamless and comfortable. He has a rare ability to make guests feel truly looked after, not in a transactional way, but with authentic hospitality that reflects the very best of what the Ritz-Carlton stands for. The property itself is stunning, and the service standards are exceptional, but it's people like Luca who elevate a great stay into an unforgettable one. I left feeling genuinely grateful. If you're lucky enough to be welcomed by him during your visit, you're in very good hands. Thank you, Luca, I will definitely be back.
• Ziyad (10/5): Un séjour élégant et mémorable à Chengdu, rendu encore plus spécial grâce au dévouement de Luca et de toute l’équipe. - Le service exceptionnel et l’attention portée aux détails par l’équipe, notamment Luca, qui a su créer une atmosphère chaleureuse et personnalisée. Un séjour qui ressemblait vraiment à une expérience sur mesure. Rien de particulier à signaler — le séjour a été à la hauteur des standards Ritz-Carlton.
• Ziyad (10/5): Un séjour élégant et mémorable à Chengdu, rendu encore plus spécial grâce au dévouement de Luca et de toute l’équipe. - Le service exceptionnel et l’attention portée aux détails par l’équipe, notamment Luca, qui a su créer une atmosphère chaleureuse et personnalisée. Un séjour qui ressemblait vraiment à une expérience sur mesure. Rien de particulier à signaler — le séjour a été à la hauteur des standards Ritz-Carlton.
• Maggie (9/5): -
• Deborah (10/5): - Unser Aufenthalt im The Ritz-Carlton, Chengdu war einfach herausragend – ohne Zweifel eines der besten Hotels, in denen wir je zu Gast waren. Der Service ist auf höchstem Niveau: aufmerksam, professionell und gleichzeitig herzlich. Die Ausstattung des Hotels lässt keine Wünsche offen, und auch kulinarisch wird hier absolute Spitzenklasse geboten – jedes Gericht war ein Genuss. Besser geht es wirklich nicht. Ein ganz besonderes Lob möchten wir an Luca am Empfang aussprechen. Er hat uns jederzeit hervorragend informiert und uns mit viel Engagement bei der Planung unserer Aktivitäten unterstützt. Dank ihm wurde unser Aufenthalt noch einmal deutlich angenehmer und persönlicher.
• Diana (10/5): Wir kommen wieder - Top Ausstattung! Personal sehr Freundlich, besonders Luca ist uns sehr positiv aufgefallen, er war immer erreichbar und hat sich extrem bemüht allen unseren Wünsche und Bedürfnisse nachzugehen . Frühstück lässt keine Wünsche offen . Alles auf Höchstem Niveau. Nichts auszusetzen
• Vitalii (9/5): -
• Emmanuelle (10/5): Superbe - Magnifique endroit avec un service exceptionnel. Un grand merci tout particulier à Luca et à Gali, notre concierge, pour leur précieuse aide et pour avoir veillé à ce que notre séjour se déroule à merveille.
• aaT3592AJ (10/5): Great service, helpful staff - Stayed at the Ritz in the center of Chengdu. Clean hotel, the service is great and the staff, particularly Luca, was very helpful attending to all of our needs. Probably the best hotel for staying with kids in Chengdu.
• Anna (10/5): -
• KPG (10/5): - Convenient yet quiet location. Excellent service by all staff. Excellent and wide breakfast spread. Large , clean and comfortable room. NA
• Kittawan (10/5): -
• HsinMing (7/5): -
• Бекназарова (10/5): -
• kpatel4991 (10/5): Awesome stay and service from Luca - I had a wonderful stay at the hotel, and I want to especially recognize Luca for his outstanding service. From the moment I arrived, he was warm, welcoming, and incredibly attentive. His communication was clear and thoughtful, making everything smooth and stress-free. What truly stood out was Luca’s calm and friendly nature. No matter how busy things seemed, he handled every interaction with patience and professionalism. His excellent interpersonal skills made me feel genuinely valued as a guest, and he went above and beyond to ensure my comfort throughout the stay. It’s rare to come across someone who combines efficiency with such a positive and reassuring demeanor. Luca is a true asset to the hotel, and I would gladly return knowing I’d be in such capable hands. Thank you, Luca, for making my stay so enjoyable.
• Thein (10/5): -
• Wang (10/5): A happy stay. - Everything from food, service, room is excellent. Both hardware and software of hotel are of very good standard. We are extremely happy and satisfied with our stay. Will definitely choose this hotel if i am back to Chengdu again. To nick pick, maybe the fragrance in hotel hall and reception area is too strong.
• Gaia (10/5): Strutture fantastica e ben posizionata. Ottimo livello di servizio. Ristorazione di alto livello, inclusa la colazione. - Tutto
• THOMAS (9/5): -
• Aleksei (10/5): - Китай, Чэнду-Прекрасен! Спасибо за гостеприимство. Второй раз в этом отеле. Рекомендую как обычно Клубный тип номеров-трудно найти в Китае еду/напитки ближе к европейскому стандарту-в этом отеле Вы почти 24 часа с европейской кухней, алкоголем, напитками… Персонал. Я могу конечно ошибаться. Заранее извините. Но озвучу! Для меня Загадка-когда Персонал сразу на Просьбы гостей-говорит НЕТ. Вы можете жить в Люксе, но попросить второй зонт для гостя э, на два часа прогулки-это невыполнимая просьба, к сожалению. Мое личное мнение-это Такая мелочь…и выполнима вот точно на 100% для Отеля с Таким именем.
• _N970NJ (10/5): Outstanding F&B & Service Led by Luca: A Luxury Experience at The Ritz-Carlton Chengdu - Though I did not stay in a guest room, my experience with the food and beverage service at The Ritz-Carlton Chengdu was absolutely exceptional. I would like to give special praise to Mr. Luca Spatafora, whose professional, warm, and attentive hospitality was the highlight of my visit. His thoughtful care perfectly embodies the Ritz-Carlton's legendary "Ladies and Gentlemen Serving Ladies and Gentlemen" philosophy, making me feel truly welcome and valued. Beyond Luca, every member of the F&B and service team maintained the highest standards, with seamless, attentive service and exquisite, delicious cuisine that showcased the hotel's luxury quality. Even with just a dining experience, it is clear that this hotel sets the bar for luxury hospitality in Chengdu. I highly recommend it to all visitors, and I look forward to returning for a full stay in the future!
• Guest (10/5): -
• Aurelien (10/5): Incredible in all the possible way! - Everything, the relationship manager was so kind with us. Without her our stay would have been different!!
• Thoai Xuong (6/5): -
• Johanna (10/5): - Perfekte Lage, sehr schöne Zimmer und guter Gym-Bereich. Frühstück war gut und abwechslungsreich. Luca war sehr freundlich und hilfsbereit.
• Efthymios (10/5): -
• Ian (10/5): Wonderful hotel - We felt like we were coming home. Club floor was exceptional.
• Aleksei (10/5): Молодцы. Спасибо. - Клубный формат некоторых номеров
• monica (10/5): Hotel increíble - El hotel es una maravilla, el baño un sueño, las toallas, el albornoz , la cama, todo increíble , el olor! Está un poco lejos de las zonas comerciales
• Ikpe (9/5): Overall it was still quite amazing! - Location, room Staff at breakfast. First Advised us they can pack our food in boxes, then they didn’t really want to do it so decided to put a chocolate croissant at the bottom of the box and then meat and salad on top….Who does that?
• Joon Lim (8/5): -
• Scenic48618016851 (10/5): Unforgettable Trip - I’ve stayed at many luxury hotels, but the warmth we felt at The Ritz-Carlton in Chengdu was unique. A huge thank you to Luca Spatafora for making our visit so memorable. Luca has a remarkable talent for making guests feel like VIPs while maintaining a very personal, welcoming atmosphere. He personally checked in on us to ensure every detail of our suite was perfect. It’s that kind of 'above and beyond' service that makes you want to return. Highly recommend this hotel for anyone visiting the city—the views are great, but the service is even better.
• 73jefferyz (10/5): nice solo trip - professionalism and genuine care on services
• vincentwE5083ZC (10/5): Excellent service at Ritz Chengdu - Ritz Chengdu service was excellent . Your continuous temperature check with us is a testament of commitment to good service. I must commend your concierge staff for the extra service. Eg when we enquire a place in Cheng du, they directed us patiently and asked,” do you need me to book a car , book a ticket , prepare a car before you depart “ where all other resort did not provide that extra. In addition, your staff at the lounge was excellent too in ensuring we are properly taken care of . Kudos to ritz Chengdu , keep it up
• Christian (7/5): Bei einem Urlaub in Chengdu wahrscheinlich die beste Wahl!! - Sehr zentral gelegen, das Personal ist sehr bemüht trotzdem das sie ALLE sehr schlecht bis gar nicht Englisch sprechen!! Concierge Luka absolut top!! Das Essen könnte mehr Abwechslung vertragen !!
• 185yamita (10/5): Wonderful hotel - I was blown away what an exquisite hotel. I loved it. Highly recommend.
• Delphine (10/5): Hôtel top ! - L hôtel est très bien placé La chambre était parfaite Le service est parfait Le restaurant est très bon L’hôtel est très propre Super séjour je recommande cet hôtel Rien
• Theresa Thee Hwee (9/5): Great - ritz Chengdu service was excellent . Luca‘是continuous temperature check with us and ensure we are being attended to immediately should there be any disservice. So far there is none. I must commend your concierge staff for the extra service. Eg when we enquire a place in Cheng du, they directed us patiently and asked,” do you need me to book a car , book a ticket , prepare a car before you depart “ where all other resort did not provide that extra. Kudos to ritz Chengdu Service is tip top esp Luca , his continuous temperature check is commendable
• Marko (10/5): Odlicno iskustvo - Osoblje
• Orietta (10/5): 10 e Lode - Meraviglioso ☺️ bravi in tutto
• gloriaelenac233 (10/5): Dreamer in Chengdu - I was very delighted in the Rizt Carlton, I give a top ten en everything: perfect location,excellent service all staff special thanks to Luca S. Who’s welcomed me and helped in several aspects of the Chengdu city, the most beautiful views from my room, clean and soft bed, wonderful breakfast!!
• khershinm2026 (10/5): Great Sanctuary - Stayed a few nights here… this hotel has the aesthetics my mom prefers ( to W). Personally I prefer a more traditional and soothing decor as well. Special mention to the ultra attentive staff Luca and Leon. The staff makes a real difference to the stay. Luca is always first to sense you need help. He is super approachable and fluent in mandarin. I left my WeChat with him in case my mom needs to look for me. He was so accommodating. He gave some interesting places to visit not commonly found on the web. Leon was the one who checked me in. He was very warm and detailed. He suggested going to Chen Mapo after we checked to avoid the massive queue… great idea indeed. Facility wise: The gym is very well equipped and spacious . The pool attendant is very on the ball to keep an eye on the safety of the lone swimmer 👍🏽. It was nice to spend time exercising then relaxing in the jacuzzi after a week of intensive walking.
• zhaos74 (10/5): Heartfelt Thanks to Luca & Perfect Hotel Experience - I spent a delightful two-day one-night stay here during this year's Spring Festival. The swimming pool was my absolute favorite—the underwater music was incredibly wonderful and relaxing. A special thank you to Luca for his care and service throughout my stay! Highly recommend this hotel to anyone visiting Chengdu.
• Makenzie (10/5): - This hotel was an amazing experience. We were greeted by Luca, who spoke English and helped us with our bags. The room was beautiful and we really enjoyed our stay
• Chris (9/5): Stylish and comfortable hotel stay! - Very stylish, high end and excellent service I found the Michelin Chinese restaurant was very slow indeed in terms of food delivery but I know this is not strictly part of the hotel
• DiDiCheung (10/5): Ritz Carlton Cheng - Exceptional New Year Stay and Dining Experience - My stay at The Ritz-Carlton, Chengdu over the Chinese New Year holiday was wonderful. Thank you to Luca Spatafora for his helpful tour and sightseeing recommendations—his professionalism left a strong impression. We appreciated the hotel’s cleanliness and the courteous staffs. The food at Lai Heen was excellent; we especially enjoyed the 花膠黃魚羹. It’s definitely worth returning.
• Paphop (10/5): - ห้องพักสะอาด ไม่มี
• Jean Ching (10/5): - Comfortable Clean Big rooms
• Álvaro (10/5): Una estancia cinco estrellas de verdad - Nos ha encantado absolutamente todo de este hotel. Desde el primer momento, la experiencia ha sido impecable: las habitaciones son cómodas y cuidadas al detalle, las instalaciones están en perfecto estado y la comida ha superado nuestras expectativas. Sin embargo, lo mejor de todo ha sido el trato del personal. Queremos destacar especialmente a Luca, quien ha marcado la diferencia durante nuestra estancia. Su atención personalizada, amabilidad y excelentes recomendaciones han aportado un valor añadido que ha hecho nuestra experiencia aún más especial. Sin duda, volveríamos a repetir y lo recomendamos totalmente. Nada
• WEN JEN (10/5): -
• Cherry (10/5): A very pleasant stay! - Great location Good services Wide variety of food choices for breakfast The food and drink offerings can be refreshed more regularly for executive lounge dining.
• Nicolas (9/5): Best concierge ever - Thank you to Ryan, the best concierge ever! He made our stay in Chengdu easy and memorable, he gave us very good advice and we did amazing activities and restaurants thanks to him.
• Anton (9/5): - Хороший отель, расположен в самом центре, удобно добираться до достопримечательностей в городе. Если рассматривать район для прогулок, то не рекомендую. А так в целом все хорошо, удобная кровать, разнообразный завтрак, подходящий европейцу.
• Cruiser814436 (10/5): 5 star hotel, 5 star staff - We just spent 7 nights in this hotel and absolutely loved it. The hotel itself was fantastic, but the real heroes were the staff. Even the cleaners always had a cheery smile and greeting. But special mention to Luca and Ryan who made a big effort to make sure our stay was a pleasurable one. Chengdu itself was a fantastic city, and the hotel well located. We will be back. David
• Chiker (10/5): -
• 420michaelad (10/5): A Hotel We Keep Coming Back To - We stayed at The Ritz-Carlton Chengdu for the second time, and honestly, it was even better than our first visit. From the moment we checked in, everything just felt smooth and effortless. The staff are not only professional, but genuinely kind and welcoming – it never feels forced, just very natural and thoughtful. What really stood out to us was their willingness to go the extra mile. They helped us arrange sending a package, and when we had an early trip planned and couldn’t make breakfast, they prepared a takeaway breakfast for us. It’s these little things that make a big difference. Overall, everything worked perfectly and the level of service is truly top-notch. This has become one of our favorite hotels, and we already know we’ll be coming back again.
• Apapat (10/5): -
• Oksana (10/5): - Все замечательно, учли наши просьбы о видовом номере, персонал отличный, приветливый и дружелюбный! Помогали во всем, отель топ! Рекомендую! Все отлично
• PhoebeNJ (8/5): Prestigious hotel - Close to Taikooli and many attractions. Prestigious hotel with good amenities. The front desk service has some command of English. Stay was quick but still relaxing.
• Anıl (10/5): - Very helpful and friendly staff, luxury and big comfortable rooms, perfect breakfast None
• Eric (10/5): Ritz staat voor top kwaliteit - Top hotel, goede lokatie en vriendelijk personerl
• Iakov (10/5): -
• Jeremy (10/5): -
• Voyage66180855516 (10/5): The best hotel I've ever met in Chengdu, the best staff - Ritz-Carlton Chengdu is a hotel where the kindness of the employees stands out. In particular, I would like to express my gratitude to Luca Spatafora, who I met here. I was moved by the attitude of taking care of me sincerely. If Luca hadn't told me, I wouldn't have known that the hotel had a Jacuzzi. While in the hotel, he checked if I was doing well and if I had any inconveniences. He is really the best employee who truly cares for the guests visiting the hotel.
• Александр (10/5): - Останавливались на 4 ночи, все прошло отлично, отзывчивый и доброжелательный персонал, чисто в номере и в самом отеле, прекрасный шведский стол, небольшой тренажерный зал с отличным видом (мало снарядов, но поддержать форму достаточно), хороший бассейн
• Angel (10/5): -
• Michaela (10/5): -
• IRINA (5/5): - Хорошее местоположение, великолепный чистый технически оснащенный номер и очень разнообразный обильный завтрак. Ночной администратор обманом взял с нас деньги за услуги, которые были включены в стоимость. Пришлось потом с администрацией отеля решать этот вопрос и деньги вернули без проблем.
• Ian (10/5): Room and Club Floor experience were a home from home - Staff in both the Club Lounge and main reception were great. Indeed everyone was so friendly and helpful. We think the location is ideal for the main sites downtown; better than when we staying in other top end hotels in Chengdu. We’ll come back to the Ritz Carlton in future. It is well worth paying extra for the Club Floor with personalised attention and lovely food. We found the bed a bit hard for our liking
• C8856LXandreasw (10/5): Excellent Stay at the Ritz-Carlton - Very nice hotel – exactly what I expect from a Ritz-Carlton. • Clean rooms • Perfect service • Professional staff I will definitely come again! Special thanks to Luca, who was always taking great care of us.
• Lucas (10/5): -

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