L'Heritage Hotel

Name: L'Heritage Hotel
Address: 39-41 Hang Ga Street, Hoan Kiem Dist, Hanoi, 10000, Hanoi, VN

Location: 39-41 Hang Ga Street, Hoan Kiem Dist, Hanoi, 10000, Hanoi, VN

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Experience the ultimate retreat at L'Heritage Hotel, where comfort meets luxury in the heart of Hanoi.

Wellness Oasis
Indulge in relaxation at our exquisite spa, offering a range of revitalizing massages and body treatments. Enjoy our recreational amenities, including a state-of-the-art 24-hour health club and a serene sauna to unwind after a day of exploration.

Culinary Delights
Savor international cuisine at L'Heritage restaurant, complete with a vibrant bar/lounge. For those nights in, our 24-hour room service brings exquisite dining right to your door.

Modern Comfort
Retreat to one of our 55 air-conditioned rooms, featuring fireplaces and LCD televisions. Stay connected with complimentary wireless and wired internet access, ensuring your comfort is always a priority.

Don’t miss out on this perfect getaway – book your stay at L'Heritage Hotel today!

Important Information

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

Policies

Check-in: 01:00 PM - Anytime

Check-out: 12:00 PM

Amenities & Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Concierge service
Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Conference space
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Full-service spa
Smoke-free property
Tours/ticket assistance
Free wired internet
Snack bar/deli
Computer station
Airport transportation - pickup (surcharge)
24-hour health club
Banquet hall
Accessible airport shuttle
No accessible airport shuttle

Rooms Available

Deluxe Triple Room

1 Large Twin Bed and 1 King Bed
291-sq-foot room with courtyard views

Layout - Separate sitting area
Relax - Fireplace
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Fireplace
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Bed sheets not available
Family Room, 2 Bedrooms, Connecting Rooms

1 King Bed and 3 Large Twin Beds
538-sq-foot room with courtyard views

Layout - 2 bedrooms and sitting area
Relax - Fireplace
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Fireplace
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- No cribs (infant beds)
- Connecting rooms available
- Bed sheets not available
Deluxe Double or Twin Room, Courtyard View

1 King Bed OR 2 Twin Beds
269-sq-foot room with courtyard views

Layout - Separate sitting area
Relax - Fireplace
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking, renovated in August 2015
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Fireplace
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Bed sheets not available
Executive Double Room, 1 King Bed, City View

1 King Bed
377-sq-foot soundproofed room, balcony/patio with city views

Layout - Separate sitting area
Relax - Private hot tub and fireplace
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - 2 bathrooms, deep soaking bathtub, and rainfall showerhead
Practical - Free local calls, safe, and desk; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - Bed sheets not available
Non-Smoking, renovated in August 2015
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Fireplace
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Private spa tub
- Balcony or patio
- Free cribs/infant beds
- Bed sheets not available
Junior Double or Twin Room

2 Large Twin Beds OR 1 King Bed
269-sq-foot room with city views

Layout - Separate sitting area
Relax - Fireplace
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Bathrobes, slippers, and free toiletries
Practical - Safe, desk, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) available, bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Fireplace
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- No cribs (infant beds)
- Bed sheets not available
Superior Double or Twin Room

1 King Bed OR 2 Twin Beds
237 sq feet

Layout - Separate sitting area
Relax - Fireplace
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle
Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead
Practical - Free local calls, safe, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Hardwood flooring in room
Need to Know - No windows, bed sheets not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking, renovated in August 2015
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Slippers
- Fireplace
- Interconnected room(s) available
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Daily housekeeping
- Free Local calls
- Room service (24 hours)
- Separate sitting area
- Free WiFi
- No windows
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Bed sheets not available

Guest Reviews

Jeroen (8/5): - Het onbijt de locatie en het personeel en de kamer prima en erg schoon We hadden 2 kamers geboekt en op beide kamers deed de airco het matig waardoor het niet echt koel werd (schatting 24/ 25 graden). Het is aangegeven bij het hotel maar was lastig direct op te lossen. (Daarom een 8 en geen 9)
ZITO (10/5): - Gostamos muito dos funcionários. Muito atento e prestativo.
Thi Hoa Lan (10/5): -
Stéphane (10/5): -
Niclas (7/5): -
Igal (9/5): היתה חוויה נהדרת - היינו שלושה חברים , המיקום מעולה, חדרים מרווחים הצוות היה אדיב ושירותי. ארוחת בוקר עשירה. החדרים עם חלון אבל צמודים לבניין מגורים.
Ooi Leng Irene (9/5): - Hotel is located in Old Quarter and easy to walk around and lively.
Thanh (10/5): Best hotel location and service ! - We would highly recommend this hotel! The location could not be better - It was very convenient to be in the heart of the Old Quarter, but our room was still very quiet and comfortable. A highlight was the very kind and friendly staff! They were always so helpful, especially James who recognized us even after we’d left Hanoi for a week and then returned. It was so reassuring to have such a friendly face to help us out in the chaos of Hanoi!
Moca (10/5): Exceptional !!! - I stayed Lheritage Hotel in Apr 2026, every staff member is there to make your stay better. The breakfast will absolutely blow your mind. If you need anything from recommendations to extra towels, every single person there will go above and beyond to help. I wish we could have stayed more days! The location is amazing right in the heart of the Old quarter. I usually like staying at different/new hotels, but when we return to Hanoi we will be staying here every time. WILDLY impressed!
Dinh (10/5): A lovely stay in the old quarter ! - The facilities are clean, and the staff is friendly. Major tourist attractions are very close and convenient. The breakfast is of course excellent. I would like to stay here again in Hanoi next time. They also upgraded my room for free, and I am able to relax comfortably with a late check-out.
Sotana (10/5): “Fabulous hotel” - The bed and the pillows were great and constant hot water which is a massive bonus! Separate shower and toilet which is great. Free tea and coffee and water. We had a room with inside windows which was perfect as the hotel was on a busy street but we couldn’t hear a thing. It was lovely. Breakfast was great, good selection of vegetarian options. Friendly staff. Overall a nice hotel, good location and comfy bed
Martin1895 (10/5): - Alles. Besonders die zentrale Lage, das freundliche und hilfsbereite Personal und das ausgezeichnete Frühstück
Weixin (10/5): Good value for money with spacious rooms and facilities - Located in the heart of the old quarter, the hotel maintains a high standard in room space and cleanliness. We were provided a family suite which is spacious for 5 people. Staff are friendly and location is convenient to anywhere. Room is clean and free of smell. NA
Stan (8/5): If you could improve your breakfast offering with more variety i would be happy to stay again. - My only criticism was the breakfast menu it was average at best. The menu never changed and it was very basic. I was satisfied with most aspects of my stay.
Catalina (10/5): Loved our overnight late check-in stay - Booked our trip at very short notice because our plans to catch the sleeper bus to Sapa was cancelled. Facility was really beautiful although not so much the area. Arrived at midnight and was helped from the moment our grab arrived. The room and bathroom itself was very clean.
Heath (10/5): Fantastic stay - The location was fantastic and the staff were warm, welcoming and couldn't have been more helpful. Nothing
Heath (10/5): -
Aron (9/5): -
Eric (10/5): Great place for short time in Hanoi - Central location, comfortable bed, very attentive staff, would stay again if in Hanoi
Michael (9/5): Amazing location in old quarter. Staff were super friendly, especially Mr Trung the manager who helped us with all our t - Amazing location in old quarter. Staff were super friendly, especially Mr Trung the manager who helped us with all our transport arrangements in Vietnam.
Aices (10/5): Amazing Hotel - Highly Recommend! - Our stay at the Hanoi Lheritage Hotel was an absolute highlight of our trip. Located perfectly in the Old Quarter, this hotel offers more than just luxury; it provides genuinely amazing hospitality. The entire team is fantastic, but a huge thank you to Manager Mr Jame and Lisa Front Desk. Mr Jame leadership ensures every detail is perfect, and Lisas attention during check-in was outstanding. Most notably, the Halong Bay trip they arranged for us was seamless and spectacular! From comfortable transfers to the hand-picked cruise, the entire experience was hassle-free and truly unforgettable. Their expertise turned a great stay into a perfect vacation. The rooms are a tranquil, beautifully decorated escape, and the breakfast is a delicious start to the day. Everything is spotless and comfortable. If you are visiting Hanoi, this is the place to stay especially if you plan to visit Halong Bay. The personalized service from Mr Jame and Lisa made all the difference. Highly recommend!
corrales vergara (10/5): The perfect experience in Hanoi ! - The perfect hotel in area, staffs very helped and always smiling. Sabi and the team were fantastic and very welcoming, will definitely be visiting again! Best service I had received for a long time and I stay in different hotels a lot! Well Done!
Katie (8/5): -
Peng (2/5): 服务体验极差，强烈推荐避坑 - 就在还剑湖北边，去周边景点都很方便预订了三天小型套房，订单页面中明确标明了含阳台，到酒店却给安排的高级房(不含阳台)，找前台并且把预订单明确展示给她，前台坚持称就是这个房型，有阳台的当天已经住满了，第二天早上可以换(实际又等到中午别人退房)，并且没有任何补偿。另外在酒店预订的下龙湾一日游，也是被坑，80刀一个人，花六星级的钱，实际四星级的轮船，中途还给带去了购物店
Aurelio Rimann (7/5): - Das Badezimmer Für denn preis war es zu Klein und hat nichts mit einer Juniorsuite zu tun
Andy Barto (8/5): - Nice clean hotel in a really good location in the old town. Breakfast was really good too.
Anita (10/5): A great accommodation for traveling to Hanoi! - It is located in a lively area center of Old Quarter and Hoan Kiem Lake, but since I stayed in a room towards the back, it was very quiet, and I was able to rest well. The staff greeted me when I entered and exited the hotel, and they were kind, smiling people. The breakfast also had a variety of options and was very delicious.
Robyn (10/5): Everything you need for stay in Hanoi! - Great stay at Hanoi Lheritage Hotel. From the moment I arrived, the staff were warm and welcoming, and check-in was fast and smooth. The room was comfortable, clean, and well maintained especially loved the water heater with consistent temperature and the comfy bed. Breakfast starts at 6:30am, which is perfect for early day tours to Ha Long Bay or Ninh Binh. Food was good, and staff from reception to housekeeping always greeted us warmly. Location is ideal, just inside the Old Quarter, within walking distance to Hoan Kiem Lake and the night market. Nice bonus with a mini gym and spa too. Would definitely recommend!
Chris (10/5): Ideal for Hanoi Old Quarter! - We had an absolutely wonderful stay at this hotel in Hanoi, and I cannot recommend it enough. From the moment we arrived, the service, cleanliness, and attention to detail were truly top-notch. A very special thank you to the manager, Mr. James for running such a well-managed hotel with a warm and professional team. Every staff member was friendly, polite, and always ready to help, making us feel genuinely welcomed throughout our stay. One of the most touching moments was the surprise birthday celebration for my wife. The decorations and thoughtful gestures completely caught us off guard and made her birthday incredibly special and memorable. It’s these personal touches that set this hotel apart from the rest. The hotel was spotless, well-maintained, and extremely comfortable. The service quality was consistently excellent from start to finish. If I ever return to Hanoi, this hotel will definitely be my first choice again. Highly recommended!
Rechard (10/5): Exceptional !!! - My stay at Hanoi Lheritage Hotel was truly wonderful and exceeded all expectations. The hotel offers a perfect blend of comfort, style, and excellent hospitality, making it an ideal place to stay in Hanoi. The rooms were elegant, clean, and well-equipped with all the necessary amenities for a relaxing experience. The staff was extremely warm, courteous, and always ready to assist, which made the stay even more pleasant. One of the highlights was the breakfast buffet, which offered a great variety of fresh and delicious options to start the day on a perfect note. Overall, Lheritage Hotel provided an amazing experience with top-notch service and comfort. I would highly recommend this hotel to anyone visiting Hanoi and would definitely choose to stay here again.
Shyrella (10/5): Outstanding Stay in the Heart of Hanoi’s Old Quarter! - We arrived in Hanoi in Mar 2026 and were immediately greeted by the driver provided by the hotel. Upon arrival, the staff took our bags up to a very nice room, which would have been perfect. Beds are super comfortable and there are many updates to the decor, particularly the bathrooms. The staff here is fabulous. They helped us with everything we needed, including transportation to Halong Bay and great recommendations for coffee and restaurants. The breakfast buffet is very good with lots of fresh fruits, omelettes, western and Vietnamese dishes, fabulous soups and service. We would definitely stay here again. Thank you for everything.
hunki (10/5): The best location in Old quarter Hanoi! - Short stay but the staff were amazingly kind and attentive. The hotel is situated amongst local food stores and multiple convenience stores. Definitely easy to get around on foot and highly recommended! The room was clean and I had a very comfortable stay.
Berechree (10/5): Outstanding service and great amenities (including spa), center of old quarter - I would recommend staying at the Lheritage Hotel, based on my three nights stay there in Mar 2026. The location is perfect for the Old Quarter and the hotel itself is very pleasant and welcoming. My room was spacious and the double bed comfortable. The bathroom was also good. The breakfasts, which came with the price of the room, were buffet style and excellent. There were excellent views of the city from the dining area. The price of the accommodation is competitive .If I come back to Hanoi, I would definitely want to stay here again; it was simply delicious and comfortable!
Jessica (10/5): Budget-friendly and comfortable accommodation in Hanoi! - Excellent hotel when you enter you will smell it! Perfect and clean room and stuff service 10/10 The breakfast is amazing 5 star service hotel The location is near everything a tourist wanted to see and experience (night market ,bars, massage,reataurant ,craft beer resto around,money changer is very easy and safe too. If you want some adventure halong bay is not that far away! amazing bay with cool ships with free buffet,party party bar at the top floor.. you can do cave adventure ,kayak ,bamboo boat ,and meet the cute lively monkeys while on the boat. We will stay again !
Umang (10/5): - extremely supportive staff location, a bit amidst busy lanes of Old Quarters
Thomas (8/5): Wonderful Hotel In Hanoi Old Town - We loved the location, and there was an excellent selection at the breakfast buffet. Also, we had some great massages in the hotel spa Our room didn’t have any windows, so it made the room a little depressing
ALONZO (9/5): -
Dmitrii (9/5): - Персонал Комната без окон
Ryan (7/5): -
Amanda (10/5): -
Jelena (10/5): - The hotel manager is the most wonderful and helpful person. We were communicating all the time and he arranged everything we needed. Hotel is positioned perfectly - not in a loud neighborhood, but also not far from fun. It is very clean, comfortable and the breakfast is very nice. Just the windows, but maybe we didn't check the photos well. Windows are right in front of a wall.
Jacquie (7/5): A good value hotel - Breakfast Room size. The room was one of the smallest we had on our 2 month trip, coupled with the fact that is was very dark. OK for a night's sleep but wouldn't want to spend any time in the room.
Esperanzad (10/5): Great location, exceptional staff, breakfast buffet is delicious right in the heart of busy Hanoi! - Excellent location, staff, and experience. Literally exceeded all of our expectations. Clean, organized, quick and responsive.
Nenito (10/5): HIGHLY Recommend - The street entrance is extremely impressed. The reception is large, marble floored, knowledgeable and friendly staff. Despite it being busy upon arrival, checkin was quick and efficient by Tham, who also gave us a run down of the areas we wanted to visit like the Lake, Train Street etc. Rooms modern, well equipped and the hotel is right in the old quarter where space is a premium. Breakfasts had a good mix of Western and local, with a great egg station. Thank you!!!!
Boatbeck (10/5): Great stay in Hanoi! - Had a wonderful three day stay at Lheritage Hotel in the Old Quarter of Hanoi. The experience started before we arrived with proactive outreach to arrange transport and check on preferences. The hotel in right in the center of everything in an area that is closed to traffic on weekends. The rooms are large and well appointed. We had a lovely sitting balcony with views of the Old Town. Highly recommend this hotel.
Gioante (10/5): Best location in Hanoi Old Quarter! - Rooms great, and breakfast exceptional - as we left we were offered a room to shower in as we had a late flight, really really good service
Christabel (10/5): This is the place to stay in Hanoi! - The breakfast was delicious. We had a traditional breakfast of pho bo with egg, followed with yogurt and a selection of fruit every morning and all was delicious! We received great foot massages in their spa, which ended up being more like a half body massage. The staff were truly some of the best hotel staff I have ever experienced. They let us use the hotel facilities all day as we had a 9:00 pm night train to Sapa. I would highly recommend anyone to stay here.
Leonard (10/5): Great hotel in old town! - Was a beautiful and luxurious hotel in the heart of the hectic Old Quarter! The room was perfect. The hotel staff was super accommodating and helpful throughout our stay - shoutout to Long, you were awesome!
Amabel (10/5): A haven of peace in the bustling old Hanoi! - Amazing hotel - impeccable service, beautiful rooms , excellent breakfast and right in centre of old town. Whenever I come to Hanoi next I know where I’ll be staying. Just a big thank you to the entire team!!
Caradoc (10/5): Excellent hotel to stay at while visiting Hanoi! - What a lovely little gem in the heart of Old Hanoi Market. The room was perfect for our needs. “Hey, we are in a new country, we aren’t spending our time in the room. We are out exploring!” The staff was courteous and helpful. We really enjoyed the view, food, drinks and service at the hotel. We would not hesitate to stay here again if we are ever back to Hanoi.
Lina (10/5): Undoubtedly one of the best in Old Quarter! - What a beautiful hotel! We spent 2 very pleasant nights there, helped in this by James and Tham who were constantly accompanying us so that our stay was fun and zero stress. Do not hesitate to visit the spa, it is an extraordinary experience waiting for you, thanks to the "little hands" who got us back in shape just before returning to our plane. The breakfast buffet, served on top floor with natural light.
Calliope (10/5): Beautiful experience! - The hotel has a perfect location, the staff is very helpful, the restaurant is perfect for a dinner in the evening The room was amazing with a large and very comfortable bed and it was very quiet Quite a find !!
nicola (7/5): Soddisfacente - Buona posizione personale gentile camera pulita Qualche dettaglio, specchio bagno non illuminato, impossibile per un uomo radersi, manca una panca per appoggiare la valigia , finestre cieche
Charlotte (9/5): Nice old town hotel with very friendly staff - Very friendly and supportive staff. We had a deluxe room to a good price with high comfort. The hotel is in a busy area but has good sound isolation. Breakfast choice was medium
eden (10/5): - מלון מפנק, היה נקי ומיטה נוחה קצת רחוק מהאגם אבל במרכז
Michael (10/5): Excellent location, comfortable beds, great breakfast, super friendly and helpful staff. - Great breakfast. Friendly staff. MrTrung the hotel manage was extremely helpful. All good
Regis (5/5): - Tout était bien sauf le bruit Beaucoup de bruit aucun respect le soir et le matin dommage !
Rohan (8/5): -
Mehrzad (8/5): My stay at Hanoi - I like the location and friendly staff there They only have one elevator so there is long wait and also their breakfast buffet was boring serving same food every day
Nebojsa (10/5): -
ALB1986 (8/5): A great place to stay in Hanoï - The location. The kindness of the staff The breakfast The room (spacious for Hanoï) The gym was okay Nothing
Alison (10/5): A wonderful hotel with fantastic staff. - Excellent location. Well priced. Subserve buffet breakfast. Luxurious and friendly.
Aura (10/5): Best location in Old Quarter Hanoi! - We had the best time at Lheritage Hotel and were wonderfully taken care of by lovely Tham. She helped us with recommendations, bookings and advice. She was always around to help us and really made the trip so special. We cannot recommend enough.
Calantha (10/5): Peaceful hotel in the middle of Old Quarter! - This is an elegant hotel with courteous staff who take care of all your needs. Lovely and high quality breakfast! Close to al the attractions in the Old quarter. Front desk staff helped plan and give advice on what to see and arranged tours for us.
Merrilee (10/5): great little hotel breakfast was good in a beautiful rooftop spot - staff friendly helpful location
Loreen (10/5): -
Licious (10/5): Exceptional ! - We spent several nights in Hanoi and used the Hanoi Lheritage Hotel as a base. The location is great, steps to the Night market and an easy walk to many great places to eat. The staff is fantastic and made sure our stay was pleasant. Breakfast was great and delivered promptly when we were getting ready to go out on a tour. Would stay here again.
Guillet (10/5): -
Ulanniy (10/5): Excellent hotel location in Old quarter! - This is a great hotel. Right in the middle of easy access to most attractions. Vibrant busy street. Loved it. We stayed in room 701, top floor suite. Worth the extra cost for the best room. Spacious, lots of hot water, very nice linens and towels, kettle, tea, coffee and bottled water. The breakfast buffet was also very good. Lots of choices with eggs and omelettes cooked to order. The staff and housekeeping was very pleasant and helpful. It was clean and comfortable. Our room looked exactly like the main photo.
Kevorkian (10/5): Excellent hotel with great location! - Stayed for 3 nights, clean room and bathroom, we had a room with balcony facing the street which was bonus! The staff are very helpful and go beyond to help out. Especially Tham she was a gem!! Thank you
Lori (10/5): - Everything about the hotel. Location staff comfort, 10/10
David (7/5): Nice hotel with excellent staff and good location - Room was good size, staff were excellent. Breakfast was good
Andre (7/5): Agréable - Excellente salle à manger. Bonne qualité de la nourriture.
Alison (10/5): Fantastic value for money. Friendly. L’Heritage hotel added the luxury. - The luxury, cleanliness and friendly staff. Its local in Hanoi was also great.
AbeReyk (7/5): Central and clean hotel, but poor breakfast and unpleasant experience with staff - The location is excellent and the hotel itself was kept very clean. I also found the bed to be very comfy. I was disappointed with my room’s layout. It had a basically non-existent window that looked directly onto a wall covered in cables. Furthermore, the soundproofing was quite poor and I could clearly hear the staff walking around and talking before 6:00 AM. The breakfast left much to be desired, especially if you prefer continental options. The selection was very limited, the steamed buns were frozen hard, and the donuts felt old and stale. The most uncomfortable part of our stay happened at checkout. The staff asked my friend to scan a QR code to leave a review and offered to "show her how to do it." Instead, they took the lead, pressed 5 stars, and published the review themselves. I refused to hand over my phone, stating I would do it later. It is a real shame because I likely would have left a relatively positive review anyway, but this behavior) which we found to be a common and pushy practice in many Vietnamese establishments) really soured the experience.
Barun (10/5): Best hotel location and service! - The hotel is excellent! The room was great but the service was exceptional! The breakfast was fantastic . Can’t recommend it highly enough!
Arnav (10/5): Super comfy welcoming hotel! - We really enjoyed our stay! Beautiful clean room, lovely and very attentive staff, nice food selection for breakfast. My Bui was kindly taking care of us for every breakfast. Emma at reception was very professional and helpful. Great hotel! We'll surely visit the hotel again.
Seath (10/5): Fantastic hotel, even better location! - Hotel service is friendly and environmentally comfortable. Special thanks to the My Bui Hotel manager for introducing Hanoi's food list, so we can experience the local flavours in depth.
Issac (10/5): Stylish, friendly, quality accommodation in Hanoi’s Old Quarter - It was my first trip to Vietnam, but I felt comfortable.The service and breakfast are excellent, and the quality is 2-3 times better than staying in Japan.I am not very good at English myself, but I was very happy that they tried to communicate with me as best they could. When I come to Vietnam again, I want to stay
Gavril (10/5): Pleasant Stay in Hanoi! - I loved my stay here — location is perfect!! Everything else was so easy to walk to. The hotel is beautiful and luxurious. Upon arriving I was welcomed with a drink and snacks and given a room upgrade. The bed was huge and very comfy. Food was delicious . The laundry service was also very convenient. Thank you to the attentive staff!
Annika (10/5): Lovely staff and hotel! - The room was so beautiful and I felt comfortable every day. Breakfast was buffet style and all of them were delicious. The care and support of the staff was excellent.
Clementina (10/5): Great experience! - This hotel is very centrally located. The staff are amazing. My Bui and her staff looked after us so well. The rooms are lovely. Breakfast buffet was great.
Beauie (10/5): The best hotel location in Old Quarter! - It was genuinely friendly, warm service. Best for the services comes from Woman who sitting on front desk. That lady has had a heart warm person ever had in Vietnam
Ginnie (10/5): Beautiful place! - What a fantastic experience we had. Lovely, friendly staff who went all the way to give us an amazing experience. Cared for my daughter who was sick. Came to pick up our luggage when the roads to our hotel were blocked one evening. Beautiful room with good bed that became our little haven of calm to come home to in lively but hectic Hanoi. Whole family loved it!
Gina (10/5): Excellent hotel location in Old Town central. - The stay in this property had been a great experience for us. Location - Just at the heart of old quarters, all the tourist attractions in the city is very easily accessIble. Staff- The staffs of the hotel were just amazing. They ensured that our stay in this property is a pleasant one. Everyone of them were very polite, helpful and cooperative. It want to specially mention about My Bui who had been guiding us even before our check in by helping us with airport pick up and every other necessary assistance required even before we landed in Hanoi. The breakfast spread was delicious with huge range of variety. Overall very good experience
Ilanit (10/5): Great location, clean and tidy! - Have been to many hotels but none stood out to me like Lheritage hotel did with their customer servicing. Every single one of their staff was proactive, friendly, polite and welcoming. Rooms were spotless, beds were comfortable, TVs were modern with up-to-date features. Will definitely return to Lheritage hotel if I come back to Hanoi.
Naomie (10/5): Highly recommended! - We checked in really late at night was fortunate to have been upgraded to executive room. Room was very spacious and clean with large, comfortable bed. Right in center of old quarter and was close to everything. Breakfast had a variety of choices. All the staffs were very helpful and kind. Would definitely stay at Hanoi Lheritage Hotel again.
Lindsie (10/5): Would recommend Hanoi Lheritage Hotel! - This hotel exudes luxury and is in a wonderful location across from the Night market in Hanoi. We felt pampered and cared for as soon as we walked in the door. Our dinner was phenomenal and our serve with great care of us. The entire staff at the hotel is attentive and nurturing. We are sad to only have time to spend 1 day here. Hopefully we can return someday!
Annika (10/5): A Five-Star Experience at a Boutique Hotel! - Stayed 2 nights here. Great location in the heart of the Old Quarter, within walking distance to most attractions. Room is spacious and clean. Hotel staffs are super nice and helpful. My Bui and her colleagues gave us good suggestions in our trip planning. Definitely will stay again in Hanoi Lheritage Hotel next time!
Abbie (10/5): Best hotel in HANOI! - Hanoi Lheritage Hotel may be boutique in size, but it delivers a five-star experience. The service, cleanliness, and design exceeded my expectations. What stood out most was how genuinely kind and helpful the staff were they remembered my name and preferences. The hotel also arranged reliable airport transfers and helped book local tours. It’s a rare gem that combines personal touches with professional service.
Mushu (10/5): Service is above and beyond - I had an amazing stay at Hanoi Lheritage Hotel & Spa, and I wish I could have stayed longer! The hotel is located in a quite street in the Old Quarter, just a short walk Hoan Kiem Lake and many great restaurants. Despite being so central, the hotel offers a peaceful and relaxing atmosphere. We also noticed that the hotel is incredibly open to feedback. On our second day, we mentioned that we would appreciate more vegetarian options for breakfast, and the next morning, they had several options waiting for us. It was a small gesture, but it showed how much they value guest input. The rooms were clean, comfortable, and well- equipped. At night, the street in front of the hotel turns into a lively street food market, packed with a locals and tourists enjoying delicious Vietnamese food. It was such a unique and exciting experience. We'll definitely be back next time we're in Hanoi!
Cloey (10/5): Best hotel in Hanoi Old Quarter central! - I enjoyed several meals at the hotel’s restaurant, and each one was fantastic. The flavors were authentic, and the presentation was beautiful. I particularly liked the Vietnamese dishes they were rich in taste and made with fresh ingredients. The setting was elegant yet comfortable, and the service was quick and courteous. It’s a great option if you don’t feel like dining out.
Gianna (10/5): Unforgettable experience!! - Service was great and the room was super clean. Got a great nights sleep as well as since it was so comfortable. The people at the front team were very attentive me when first arrived they did a double checking of the room to make sure it was good. My luggage was left at another hotel and the bellboy kindly offered to go pick it up for me. He didn't ask for anything in return, just wanted to help. This kind of genuine service is what makes Hanoi Lheritage Hotel standout form other hotel.
Sapphyre (10/5): Service is above and beyond! - I stay at Hanoi Lheritage Hotel & Spa in May 2025 . Everything else about my stat was perfect, the rooms were clean and comfortable, the breakfast was great, and the location was ideal. But what truly makes this hotel stand out is its amazing team. I highly recommend this place for anyone visiting Hanoi!
Ivrie (10/5): Exceptional!!!! - I had a wonderful stay at this hotel. The room was clean and comfortable, and the overall environment was well-maintained. The service was excellent – the staff were genuinely helpful and went above and beyond. One staff member even rode a motorbike to the market to help me purchase items I wanted to bring home. Truly thoughtful and outstanding service. Highly recommended! I will surely return to this hotel on my next visit!!!
Gwendolen (10/5): A Five-Star Experience at a Boutique Hotel! - Hanoi Lheritage Hotel is located in the prime area of Hanoi. Its walking distance to most of the area for souvenir shopping, tasty food and drinking places. The receptionist is extremely helpful in all matter including introducing places of interest in Hanoi. The room is clean and comfortable. Big room. The breakfast is next level tasty. I havent even got to walk out to have local delicacy and I'm already having the best breakfast in the hotel. Will definitely stay here again when I visit Hanoi in the future
Fianna (10/5): Excellent ! - Location is great, staffs are super accommodating and friendly. Helpful as well. Specially the receptionist . Room is clean and i love the welcome drink , i hope they can share what is that. The rice cake is my daughter’s farvourite . Thank you for the lovely experience, i hope i can come back soon. Buffet food is also great .
Marta (10/5): The best hotel location and service! - Staff are super friendly and helpful. Always open the door for us. And if we need any recommendations they will help us. Location very good near a convenient and lots of food there. This hotel is super clean the aircon is so cold and can be adjusted. The toilet and well clean. And the bed is so soft that makes my sleep so peaceful. Really enjoyed my stay here. I would definitely go back here again. With my different friends and family
Bradley (10/5): The best hotel experience in Hanoi! - We stayed at the Hanoi Lheritage hotel for two nights and were very impressed with the staff at the hotel. Thăm was always helpful in offering to help us book further activities for our trip and offering local recommendations for Hanoi. Very clean facilities and good location in the heart of old town. The staff at this hotel though set the standards at a very high level!
Gastone (10/5): Highly recommend this hotel! - I had an amazing stay at Lheritage Hotel & Spa, and I wish I could have stayed longer! The hotel is located in a quite street in the Old Quarter, just a short walk from Train Street, Hoan Kiem Lake and many great restaurants. Despite being so central, the hotel offers a peaceful and relaxing atmosphere. We also noticed that the hotel is incredibly open to feedback. On our second day, we mentioned that we would appreciate more vegetarian options for breakfast, and the next morning, they had several options waiting for us. It was a small gesture, but it showed how much they value guest input. The rooms were clean, comfortable, and well- equipped. At night, the street in front of the hotel turns into a lively street food market, packed with a locals and tourists enjoying delicious Vietnamese food. It was such a unique and exciting experience. We'll definitely be back next time we're in Hanoi!