Boracay Haven Resort

Name: Boracay Haven Resort
Address: Station 2, Barangay, Balabag Malay, Boracay Island, Aklan, 5608, Boracay Island, PH

Location: Station 2, Barangay, Balabag Malay, Boracay Island, Aklan, 5608, Boracay Island, PH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Experience a blissful escape at Boracay Haven Resort, where the Mediterranean charm meets modern comfort.

Recreational Amenities
Unwind in our stunning outdoor pool or indulge in breathtaking views from our terrace, perfect for relaxing after a day of adventure.

Culinary Delights
Savor exquisite Asian cuisine at Eden, our on-site restaurant featuring a bar/lounge. Enjoy the convenience of room service or refresh yourself with a perfectly crafted drink at our poolside bar.

Comfort & Convenience
Retreat to one of our 63 air-conditioned rooms, complete with pillowtop beds and complimentary Wi-Fi. Our concierge services and 24-hour front desk ensure all your needs are met while you explore the beauty of Boracay.

Don't miss your chance to experience this coastal paradise—book your stay at Boracay Haven Resort today!

Important Information

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Free airport transportation
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Pool umbrellas
Tours/ticket assistance
Braille or raised signage
Snack bar/deli
Airport transportation - pickup (surcharge)
Pool sun loungers
Beach towels
Housekeeping on request
Wheelchair-accessible public washroom
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant

Rooms Available

Deluxe Pool Access

1 Queen Bed OR 2 Twin Beds
301 sq feet

Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Deluxe Room

1 Queen Bed OR 2 Twin Beds
301-sq-foot room with pool views

Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Superior Room

1 Queen Bed
301 sq feet

Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Family Suite

2 Queen Beds
452-sq-foot room, balcony with pool views

Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Separate bedroom
- Bedsheets provided
- Laptop-friendly workspace
Family Loft

2 Queen Beds
377-sq-foot room, balcony with pool views

Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
Junior Family Suite Pool View

2 Queen Beds
366-sq-foot room with a balcony

Layout - 2 bedrooms
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Pillowtop bed, a down duvet, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - Housekeeping on request
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Turndown service
- Blackout drapes/curtains
- Free WiFi
- Down comforter
- Pillowtop mattress
- Bedsheets provided
- Laptop-friendly workspace

Guest Reviews

Elmer (10/5): - great staff and service
Gidget Magana (10/5): - Kind, helpful and very accomodating staff. Scrumptious food, accessible hotel location and just a minute away to beachfront.
Carolyn (10/5): - Cleanliness and friendly staff
jefel (4/5): - Nothing to say
Ernesto (8/5): - Friendly and courteous staff.
josie (8/5): - Everything was okay except that I had an issue with the number of bath towels in the room because the housekeeper did not replace the right number of towels that we should have thats why towels were less when we checked out!
Irene (8/5): - Place are clean, food are good and staff are very kind, pleasant and courteous.
Eloisa (6/5): - Very centralized however unpaved or rough road is very high risk to cause fall incident.
Valentina (10/5): - I booked a family loft room last Feb 15-18, 2025. The room is clean, has hot/cold shower, toiletries. The staff are very friendly and accommodating. The bfast buffet has decent selections. Definitely would reco this hotel.
Jason (10/5): - This has been one of my favourite places to stay since visiting Philippines. The service is unmatched by any five star hotel. The staff are attentive there for you. every day saying hello good morning. Good evening intending you every need. The location is also fantastic! Right in the heart of station two you can walk anywhere in a few minutes. We stayed in a premium deluxe with pool access so we could walk right out our patio door into the pool
Schleiter (10/5): Great Value Hotel - Well appreciated the service provided from the reservation stage, all my requests for bedding, view etc. were noted. Upon arrival , all staff were very attentive. We stayed six nights and very pleased with the housekeeping service, our rooms were well maintained and very well cleaned. Breakfast buffet was excellent, good variety and all the staff were nice. Hotel have good location as well . My family enjoyed our holiday, a highly recommended hotel .
Mark Timothy (6/5): - The exhaust system needs repair. The saving grace is its friendly and helpful staff.
Marivic (10/5): - All the staffs were awesome and very accommodating. Thank you guys for the fantastic stay❤️
Giampiero Di (6/5): - Good
Criselda (10/5): - Accomodating staff
Fayez (8/5): - This property is a good location for anyone wanting to stay in station 2. The hotel is clean. Just not a 5 star resort. But worth it for the price
Ronald (10/5): Family friendly and affordable - An affordable hotel within a couple mintes of the beach. No issues getting around. Staff was friendly and attentive. Restaurant and bar inside were convenient and affordable. Restaurant staff went out of their way to make us feel welcome. Especially Carlo.
Charito (10/5): - Staff was so helpful and respectful. Love breakfast buffet
Jeffrey (10/5): - This hotel is an affordable alternative to some of the more expensive hotels in Boracay. It’s a short walk to the beach and very clean, but what makes the hotel so special are the staff. My son recommended the hotel to me because of the kind staff and he was not wrong. The people and the service are what makes this hotel so special. They also have a basil pineapple drink that became my obsession.
Norma (10/5): - It’s walkable to the beach, shops and restaurants. Breakfast included and the choices are great. Drinks (alcoholic and nonalcoholic) are amazing!
Vivian (10/5): Good time had by all. - The place is very good. Everyone was very helpful. Very good food. Beach is less then a 5 minute walk away, it is also close to a shopping malls and restaurants.
aieshaleic (10/5): Great hotel! ✨ - First time in Boracay and they were very accommodating! Also very friendly staff from the time we reserved our rooms to our check out. Always greeted and served us with a smile on their faces. Gave us welcome drinks and cold towels while we were waiting to be checked in. They have different menus every breakfast buffet (personally love their french toast) and have great cocktails. Location wise, it is near a lot of food establishments and souvenir shops and also near the beach. All in all had a great experience and would definitely be back the next time we’ll be in Boracay!
Rita Marie (10/5): - Very accessible from the ocean and close to the restaurants. Staff are nice and helpful.
Cindy (10/5): - The place is very cozy, very nice and friendly stuff
Donna (10/5): - Great boutique hotel near the beach.
Edzen (10/5): - Very good experience since it is my first time travelling to Boracay. Staff are very helpfull. Hotel is clean and facilities are top notch.
Daniel (10/5): - Staff are very friendly and the property is very close to the beach area. Price is very reasonable also
Francisco (8/5): - Great location and super friendly staff!
X3956HNjamila (2/5): Breakfast scam - We suddenly got downgraded from buffet breakfast to a plated one and they were asking me to pay for my child’s meal. The only reason given to me by the hotel staff was because their room occupancy dropped. Absolutely not what we paid for and not what was advertised when we made the booking.
Yolanda C. (10/5): - Everything s Awesome , Breakfast , Great staff , Cleanliness ,
Mark (8/5): - The property was ok, good location staff where very friendly, breakfast is not worth attending, the coffee was one of the worst I have tasted in my 50 years of working in the hospitality industry So sad that they call this coffee….
Marianne (10/5): - Staff are very friendly, attends to your needs right away and make sure all concerns are dealt accordingly. Breakfast were also well prepared and had a variety of choices each day. Very pleased with our stay. Thank you
Danielle (10/5): - Booked this resort last minute and it did not disappoint. Staff was super helpful and accommodating. The resort is just walking distance from the beach and all the restaurants and shopping centers. The food at the resort was personally so much better than the food outside. I recommend doing the breakfast option as they have a wide variety of food to choose from and they switch the choices every morning. I am very pleased with my stay at Boracay Haven. Thank you Dexter for helping us and the other supervisor on staff that I was not able to catch their name. Much love from NYC
Theodore (6/5): Shocked in Boracay - The property was much older than the photos online appeared to be. The city is undeveloped which I never seen online. I was shocked to see the overall island was dirty & trashed. I thought going to Boracay would be like Miaimi Beach.
Theodore (6/5): - Walking distance to shoppers & dinning. The property was much older than expected. I was surprised to see how undeveloped the city was.
Russell (4/5): - Wifi is disappointing the rooms smells like it has not been used for a long time
bryanjayb2023 (10/5): Wedding Anniversary Celebration - We stayed here at Boracay Haven for 4 days and 3 nights from June 16-June 19, 2023. We love how they accomadate us, from assisting us in checking in until we checked out. We love how they staff greet us every morning and how they assist us with smile on their face with courteous and politeness. One of their staff that standout is their FO Roland, he helped us and accomodate us in our stay, also I loved how they help my husband set up his surprise for me on our hotel room,their staff is on game to that surprise that they also give their opinion. The room is clean and well organized. They have bath towels, cold and heat shower and toiletries essentials. They also have a complimentary coffee and water on your room, that replenished every day or you can call their front desk to replenish it for you. The complimentary breakfast buffet they offer is so yummy. They offer different kinds of cuisine everyday. You can also order your food in their restaurant, they have mouth watering foods,also instagrammable plating. The pool is clean and you can enjoy it with their happy hour drinks, they offer cocktails and many more while you enjoy swimming. Its a 10/10 rating for me, you love it when you stay here.
MARIA (8/5): - They have very nice and helpful staff. The property is about 2 min walk to the beach and restaurants. Our rooms are clean and tidy. Definitely will stay in this place again.
Jay-R (10/5): - It's relaxing and the staff are caring and thoughtful.
Jeremiah Kenneth (2/5): - Weak Wi-Fi connection, they need to improve their equipment, buy routers and buy new vest for the pool
kevin (8/5): - Property a few minutes from white sand beach. Room has two single beds which we managed 3 at extra cost. Pool was nice. Breakfast included was excellent for a smaller hotel. Made omelette to order was a great touch Staff excellent. Only issue was construction outside and beside but not hotels fault. Poolside room was extremely noisy until 10pm. Overall would stay here again
tishay2023 (2/5): Poor reservations customer service - We originally booked a Deluxe Room with veranda in Boracay Haven Suites through Agoda. We provided all details necessary such as credit card details. Even though it was stated upon booking that payment will be settled upon check-in, we received an invoice email from the property that needs to be settled right away. The payment link was not working at all. We double checked our bank and everything was okay. But the payment link still didn't work. It was not PayPal. So, we contacted the property. They sent another link, didn't work, another one, failed. They insisted that maybe we have a problem with our bank. So we requested to just cancel the booking. The reservations staff allowed us to cancel the booking and we won't be charged with any cancellation fee. We asked them to send us an email about the agreement for record purposes. We were quite unsure because the cancellation charge is 92% as shown on our booking voucher. So we called Agoda and true enough there would be a penalty. Agoda even said that the hotel reservation staff they talked to didn't know the staff we were talking to. Hmm? We told the hotel staff about our conversation with Agoda. She said that there is really a penalty if we cancel our booking. Wow! She admitted she was wrong but there was no apology. We could be charged almost 12,000 for that reckless mistake. The reservations staff offered to book a Superior Room in Boracay Haven Resort directly through hotel website. Once done, we can cancel Agoda booking at Haven Suites without penalties. We asked if there's a major difference between the two. Not so much she said. Just the location. By the way, I mentioned to her that I know about Agoda's payment upon check in policy because I previously worked as a Reservations Supervisor for a Boracay resort based in Makati City. Days later, I opened an email from her Manager sent to Spam since I sent a direct inquiry prior to booking via Agoda. She offered a lower rate in Haven Suites compared to their website rates. So I called and asked why they did not offer it to us when we were offered to book Haven Resort via website. I was just told I should have known the difference between their properties since I worked in Boracay before. Seriously? Again, no apologies, no compensations, very poor customer service indeed.
IamTinC (10/5): Boracay Haven Feedback - Personally, Boracay Haven resort feel like home. This is actually my second time to stay in this resort. 😊 I continue to choose this resort because everybody is super nice and accommodating, special mention to Carlo who continuously provides excellent service. He is super friendly and goes over and beyond of what’s expected from him. If I have any additional request, all the staff are always ready to accommodate it without any hesitations. Thank you Boracay haven for your amazing customer service and thank you Carlo taking care of us! 😊
rob_espiritu (2/5): Not a pleasant stay. - It was not a pleasant experience from customer service and amenities of the hotel. Food is great. They could have treated their guest ina friendly manner instead of causing them inconvenience and delaying them to their flight.
Luisito Jr. (8/5): - I agree with the other reviews,that the staff of this hotel are amazing,front desk especially. Very convenient location,with breakfast included,which we enjoyed. The street in front does get flooded when raining. Overall the hotel would be a good choice for affordability and convenience for families or groups
Nolan (10/5): - nice and clean. Staff are accommodating.
Ian (8/5): - Really enjoyed our stay. Location is great. Staff are great. Only downside was the street outside was always flooded. Walking through dirty floodwaters is not nice. Also meant excessive mosquitoes.
iamwitchita (10/5): Good! ✨ - The area of the hotel is not good for rainy season since the pathway is flooded but all the staffs and the accomodation are nice and good! Staffs are always nice to help whenever you have concerns and also greeted me happy birthday! Thanks a lot! I was really shocked. Thumbs up yall!
Marichu (8/5): - Staff are friendly and professional , but there’s a lot of construction in surrounding area .
Edgardo Casal (2/5): - I booked a stay at Hennan regency before the pandemic I was given a voucher and later when I was about to use it Expedia gave me this hotel Haven Resort and was told that it is comparable to Hennan Regency, it was not even close. We ended up checking out of Haven and moved to Hennan regency which is right across the street. We spent twice as much.This time Expedia messed it up. Expedia should check the status of the hotels before suggesting. We were disappointed!
MARIA AURELIA (10/5): - The hotel is very clean. The staff are very nice, kind and very helpful. Excellent service. We will definitely come back here. Thank you very much Boracay Haven for a very memorable stay in your hotel.
EricRuthTravelAdv (10/5): Anniversary Getaway - We were on an Wedding Anniversary trip in Boracay and stayed here. We had a wonderful time! I want to commend Haydee, the front desk person who checked us in and mostly took care of us. But all of their staff were very courteous, helpful, and always had a smile and pleasant greeting. The rooms were very clean especially the restrooms. Towels and toiletries were readily available (Abundant supply of body wash, shampoo, and conditioner in the shower). Beach towels were also readily available to bring to the beach. One great thing about the location is that it is around 3-5 minute walk to the beach front. Hand sanitizers well also readily available and located accessibly in public areas even inside the elevator. Their FREE breakfast choices were so varied from local Filipino cuisine to American and they even have pasta and sandwiches, and are usually served with fresh, ripe and juicy local fruits like mango, watermelon, sliced apples or oranges. You have the choice of eating in your room, in the dining room or out by the poolside. Wifi was available all around the hotel, though it is excruciatingly slow (Philippine internet service is to be blamed). Check out was a breeze even at 4:00 am since our flight was at 7 am. They were even gracious enough to prepare our breakfast sandwiches that early so we could bring it to the airport with us Would definitely stay again should our path bring us on Boracay again.
MICHAEL TRISTAN (8/5): - Good
Richard (10/5): Great Service - Due to lockndown travel was difficult but hotel worked with us all the way to make the trip amazing.
Verified traveler (10/5): Great for families! - The staff and service here was amazing! We felt like royalty. My kids only want to come back to this hotel next time we visit Boracay.
Joseph (10/5): - Cleanliness of rooms and good complimentary breakfast.
Verified traveler (10/5): - Walking distance to the beach and night life. Tables by the poolside was nice for eating breakfast in the morning.
lorenacerrado (10/5): Boracay Have Suite Review - This place is highly recommended! 👌 Staff area all accommodating, attentive and familiar to there guests. Every time they see us walking around the hotel they greet us with a smile. If you ask them for any suggestion on where to go or eat they will give you an option and explain everything. Breakfast was so good, they changes the menu everyday! They maintain the room clean. This hotel is very accessible as well to the beach front and D’ mall which is 3-5 mins walk only. We also tried to order something from their menu and we’re surprise on how good it was! They also have a bar that serves very good mixes of drinks. It was our first time in Boracay but they made it the best one. Job well done to all the staff of Boracay Haven Suite Boracay, you all did a great job!!! 👏 Til our next visit and we will surely suggest this to everyone!! 👏
Verified traveler (2/5): - I would not recommend staying with this resort. I was supposed to be flying to the Philippines February 2020, however due to the coronavirus, there were travel bans put into place and flight cancellations in which I was not able to travel to the Philippines as I was not able to get to the country or get into the country. As such, I requested a refund from this hotel in hopes of understanding the unforeseen circumstances. However, they refuse to give me a refund even though I physically was not able to even get into the country. While I was supposed to be in the Philippines, I was planned to travel around to different parts of the country and booked many other flights and stays. All these other hotels and flights were accommodating and understood my circumstance and refunded me my money. I would NOT recommend booking here.
Verified traveler (10/5): - Excellent customer service.Room is spacious with excellent sea view.The internet connection in the room however is poor to fair, as it is not working in some parts of the room.
al22tecc (8/5): Annex - I booked a deluxe room with beach access and found out that it was totally separate from Boracay Haven resort. We checked in at the main resort and was escorted towards white beach. The annex is accessed by stairs and check in is in the 2nd floor. but as you get out of the stairs, its white beach already. Because we were not connected to the main hotel, I was not able to make use of the pool, although we can, as we are still Haven resort guests. I did not as it was inconvenient. Our breakfast was at the bistro below, and it was plated as compared with the buffet breakfast at the main resort. The rooms were large and actually cozy. The annex was actually very small, with only 4 rooms or so on each floor, which meant it wasn't noisy. The only problem is the initial access. But other than that, I liked annex better than the main. By the way, our other friends stayed in annex and were satisfied as well.
digianol (10/5): Excelent Hotel - The hotel has amazing staff especially Marvie, Irish, Nathaniel, Archie and Jasmin! The location is perfect and the rooms are clean and very nice as well! They even have a Bistro what is literally on the beach, where you can use wifi and have food and beverages. I definitely recommend this place.
Maria (10/5): - The property is close to the beach and food establishments. Very convenient. The staff are very polite and helpful. There's a complementary breakfast buffet and afternoon snack (not common with other hotels). The happy hour also is a sweet deal which is from 7am to 11pm. We definitely recommend this hotel!
NataliaS541 (2/5): Terrible construction place. Not like a haven resort hotel! - Terrible hotel including reception staff. The hotel is profiled as a 4 star hotel with various services which they do not provide. The hotel charges for services they do not have. Reception staff are lying. When you ask to contact the manager it is not done. You can complain as much as you want without anything being done. Front desk refers to travel agency if you complain about something, while travel agency refers to hotel. CCTV is for no use when things disappear in the hotel. Hotel charge if you break a glass for example or not find an umbrella from the room. The hotel is a construction it self with all it work including noise. Food is lousy. Transfer "door to door" that the hotel offers and you pay for: when you are met by transfer gid they ask for even more money, not tips, but they lie that it costs even more. No sun beds or umbrellas on the beach. Will not recommend it to any of who i know.
hmdec19 (10/5): Indeed a Haven! - Highly recommended hotel! Excellent customer service. A place served as our home from Dec 21-25, 2019 and extended till Dec 30 due to typhoon Ursula. We had a very great experience with all of the staff/s(ZYPHR/MARK/MARVIE/NATH/CJ/CARLO/ROLAND, to your Duty Manager and others (can't remember all your names)) of Boracay Haven Resort, we felt we are on our own home. Even in the midst of calamity, they still find ways to provide best care for their guests. Attentive to all our needs, very friendly and patient. Their smile, its contagious and stress reliever. We loved to live by these kind of personalities. Thanks to all of you (frontdesk/dining personnels/engg/housekeeping/guards and to all your chef for the great foods! So much happiness in our hearts!!! Happy and excited to be back SOON ... WE SALUTE YOU !!! WONDERFUL PEOPLE! INDEED A HAVEN ...
robloxiana (10/5): Good - Its so nice its a very good place i love it!!!!!!!! Please be good always, thank you for a very good experience. I will recommend this to everyone. Thank you very much. I will be going back there thanks.
beniniav (10/5): Great hotel! - We had a great stay here. Great location. Near the beach and food places. The room is clean and spacious. Comfy beds and yummy breakfast! The staff were all accomodating, friendly, and very helpful. We would definitely book here again!
Verified traveler (10/5): - The property was wonderful however the highlight of the stay was most definitely the absolutely fantastic staff, nothing was too much trouble, always polite, courteous and friendly and I would highly recommend Boracay Haven Resort
JACK (10/5): - Excellent service and clean hotel. However, construction noise were not conveyed during checking in.
jaypod213 (10/5): Friendliest staff - This hotel had the amazing staff, they tend to everything in a timely manner, the food was amazing and the drinks are awesome, my husband and I were amazed by how they took care of us. It was our 1 year wedding anniversary and they decorated our room. I was surprised, my husband communicated with the hotel to give me a surprise. Thank you Boracay Haven resort, we will see you again.
Verified traveler (10/5): - Clean and good selection of Breakfast. Will definitely recommend it❤
shennajanen (10/5): Superb!!! - 1st time we travel together as couple here in Boracay... We were so blessed on our 1st wedding anniversary we were able to stay in Boracay Haven Resort for 5days... The place is just so perfect from the location to the beach, the room, food and most esp. The staff... The first time i encounter all staff were so nice and accomodating... And of course everyday our room is always clean and we have our new towel everyday... Amazing😀... It was all worth it...we had our best experience in Boracay and most esp. In our stay in Boracay Haven.. Godbless u more... And highly recommended to all...
daryljans (10/5): A Haven Indeed! A Home for Travelers - We spent our 1st wedding anniversary here in Boracay. It was a blast and meaningful for us, thanks for the excellent service of Boracay Haven Resort. We really felt at home because of the staff. They serve and accomodated us well. They make it sure that our room was clean. We enjoyed their amenities especially the pool and food was crazy delicious! BoracayHaven.. A must stay for everyone .. Good day!
Verified traveler (10/5): - Perfect proximity to white beach without the extra cost of beachfront and the front desk girls are the prettiest on the island !!
Verified traveler (10/5): - Swimming pool
Verified traveler (8/5): - The food is excellent and all the staff are friendly and easy to deal with. The only thing that I don't like is their Internet provider, for our last 2 days of our staying in the haven, it's already hard to connect to their Internet. They should change their Internet provider.
Verified traveler (10/5): Great vacation - Staff was great, breakfast was good, wish elevator had aircondion.
Stuart (8/5): Not Beach Front But So Close - It is real close walking distance to the beach. It had a lot of construction all around it that I didn't like. Too much noise from the construction. The staff were nice & friendly. The food was always good. The pool was nice. The A\C worked great. The beds were comfortable. The price was good. We had a great time here. It is close to everything in station 2.
Carla (10/5): - The staffs are friendly,cheerful,very accommodating and very welcoming ... will definitely come back!
DAVID (10/5): Excellent - Amazing friendly hotel very clean
Verified traveler (10/5): - Restaurant had delicious food. Front counter staff very helpful for activities. Very friendly
Lyn (10/5): - I didn’t like the pool is too small and the WiFi is poor.
John (10/5): - Overall our stay was very pleasant. I would recommend your facility to everyone traveling to Boracay. The staff was very friendly and helpful
Mary (10/5): - I sent my brother to this hotel for his birthday, and he told me that he loved it there because the staff were very polite and caring. Also, they surprised him for his birthday; they knocked on the door to give him cupcakes with candles and birthday greetings. When my brother and his family went to dinner at the restaurant, the singer sang a birthday song for him. All in all, my brother had many new and wonderful experiences at this hotel.
Marycates (10/5): Awesome Hotel - Nice place we stayed for 3 nights and it was awesome and amazing
Verified traveler (10/5): - Huge variety of food served during breakfast and they serve afternoon snacks as well.
Doug (4/5): Read the fine print! - Be careful...read the fine print in this hotels listing. We stayed”right on the beach” but the room was windowless and felt like we were staying in a converted warehouse. The beach rooms are removed from the main hotel like it is a separate property. This room was overpriced for what e got and we won’t be back. There are too many better options in Borocay
Verified traveler (10/5): - Well kept, really good breakfast selection and only a block from the beach.
Verified traveler (4/5): - First of all, i didnt expect it to be just room only where the rooms were detached away from the main hotel. Which mean you dont get swimming pool. Bfast was very disappointing from theri own cafe below. You were give three dishes cooked in different style for variation purpose. Eg. Banana /blueberry/bacon pancake. One of it was a local bfast named in tagalog, i didnt choose it as I am not sure what it is. So i am down with pancakes and sausage hasbrown with egg. The egg ben was a weird one, its not the western int’ style i get to eat in SG. Am not a pancake person hence i am down with just one choice. And i have to eat that for 5 days? I have to say the staffs were really kind and helpful, they knew about my unhappiness and quickly made the arrangement to sign me up with the main hotel for their bfast buffet. But then again, it wasnt that much better as well. There was a miscomm whereby i didnt know i could go back to the main hotel for buffet bfast again the next day. 1st day they gave us a morning call but 2nd day they didnt. Secondly, for the price i pay, the anmenties were really bad. There is NO tissue paper in the room. NO new tootbrush or comb provided. NO bathroom slippers, you have to ask for it. NO one automatically clean your room, you have fo inform them to do it. Water pressure for the shower was very low. I did a 5 min job using 30 mins! Damn exasperating. Body was given with a spoilt pump, hence we couldnt use. Pay Gold and get peanuts.
Verified traveler (10/5): - I loved the staff. Very helpful and had a wonderful attitude.
Marianita Alma (10/5): One of the best - We had a very good stay at Boracay Haven Resort. Its just a few minutes walk to the white beach and quite accessible to local market and other restaurants & hotels
Ritchelle (8/5): - Very friendly staff and hotel is close proximity to the beach
Verified traveler (10/5): - We love the seemingly 2-bedroom setup because it provided privacy for my husband and me and yet still close to our sons. We love the pool.
Verified traveler (6/5): - Location was perfect. But Beachfront rooms not located in the resort. Missed all the resort amenities. Be sure to get the beachview room. The other room is no view at all. No windows except for the siding glass door which is the only way in and out of the room. Felt like a fish bowl.
Jessica (6/5): - I liked the breakfast buffet and options. I also appreciate how much they keep the hotel clean. The rooms were very nice and came with nice toiletries and even a gift when they cleaned up the room. I did not appreciate being accused of stealing a saucer plate for the tea cup, and then having to pay for it due to the staff not accepting our explanation. We ordered room service twice and had used the saucer plate for eating off of with our three young children. We than gave the dirty dishes back to the room service attendant and she took the saucer with it. If we would have known that they were going to inventory the tea cups and saucers, we would not have given it to her. We assumed all of the dishes go to the same place. Also when she took it down, she should have returned the saucer plate if it did not belong to the restaurant dishes. Shame on you people for taking advantage of us! We paid for everything we received, and why on Earth would I want to steal a stupid saucer plate???
Verified traveler (10/5): - Hotel and pool lovely staff very helpful Boracay is beautiful. Although we were surprised at how busy it was. . Hotel advertises sun beds on beach. Although there are not. Any after the opening of the island. Lots of rules. No smoking almost anywhere no eating or dining on beach my husband and I got told of for eating ice cream on beach
Verified traveler (10/5): - I like everything I highly recommend it to travelers like me
Verified traveler (10/5): - Not happy with air con in room . Also door entry system failed took 5 hrs to replace. Breakfast is average.
Verified traveler (10/5): - Property is clean short walk to the beach.pleasant and courteous staff.
Cheng Wei (10/5): Excellent hotel near beach with reasonable prices! - The hotel is modern, clean, and comfortable. Good breakfast selections and varieties. Attentive services, so it is a winner with the reasonable pricing. Will stay here again.