Hotel Narula's Aurrum
Location: Narula's Mall, Mall Road, Amritsar, Punjab, 143001, Amritsar, IN
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodations:
Make yourself at home in one of the 30 air-conditioned rooms with LCD televisions, safes, and daily housekeeping services. Stay connected with complimentary wireless internet and enjoy the private bathrooms with complimentary toiletries.
Convenient Amenities:
Relish in the hotel's terrace views, complimentary Wi-Fi, and wedding services. Indulge in delicious meals at Narulas or opt for in-room dining. Additional perks include tour assistance, a reception hall, and 24-hour front desk services.
Great Location:
Situated near prominent landmarks such as the Golden Temple and Maharaja Ranjit Singh Panorama, Hotel Narula's Aurrum offers easy access to key attractions. Explore nearby sites like Maha Raja Ranjit Singh's Statue and Maharaja Ranjit Singh Museum during your stay.
Book now for an unforgettable experience at Hotel Narula's Aurrum, your gateway to Amritsar's charm and luxury.
Important Information
- No pets and no service animals are allowed at this property.
Policies
Check-in: 01:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Elevator
- Free airport transportation
- Breakfast available (surcharge)
- Multilingual staff
- Free newspapers in lobby
- Smoke-free property
- Wedding services
- Tours/ticket assistance
- Free self parking
- Free valet parking
- Airport transportation - pickup (surcharge)
- Reception hall
Rooms Available
-
Family Suite
2 King Beds
250 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking
Max Occupancy: 5 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Free WiFi
- Smoking
- Paper towels
- Bed sheets not available
-
Royal Suite
1 King Bed
250 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Free WiFi
- Smoking
- Paper towels
- Bed sheets not available
-
Executive Room
1 Queen Bed OR 2 Twin Beds
200 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Free WiFi
- Smoking
- Paper towels
- Bed sheets not available
-
Deluxe Double Room, 1 King Bed
1 King Bed
150 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LCD television
Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Bottle of water
- Room service (limited hours)
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Separate sitting area
- Free WiFi
- Smoking
- Paper towels
- Bed sheets not available
Guest Reviews
- Sukhpreet (6/5): - Wet smell
- Hiro (2/5): - Very bad
- BALRAJ (2/5): Not 4-Star It is 1-Star Max 2-Star - So we booked last minute due to some protest in Punjab.
On hotels.com it is 4-star but it is 1-Star as
1. Hotel is undergoing renovation
2. the rooms were very dirty
3. Security guard was used as Guest and as a janitor at night
4. Hotel is inside a market - all nearby area is dirty/filthy
5. Lobby is small
6. Restaurant is outside and not in good condition, the entry door is rusted
7. Breakfast quality just ok (Sandwiches, Chana-Puri...
Plus points
1. the hotel is under renovation, maybe in future it might be better
2. Front desk has courteous staff
Needs
1. More Managers
2. More Cleaning Criteria enforces by Managers
3. Fix broken/hanging Doors and Windows
- Jasmin (2/5): - Horrible service. No towels were given, when we asked they were damp wet.
Very very unsanitary. Blankets were not washed. Never ever stay in this hotel.
- Verified traveler (6/5): Unsatisfied - The bedsheets and pillow covers were not washed. It appears they were pre used by some other guest before us.
- Verified traveler (10/5): - excellent personnel at 3am they fixed hot shower and found for me a adapter
- Verified traveler (8/5): - Good location in Amritsar. Near the Golden Temple and other tourist sites. Good sized clean AC rooms. Staff were helpful. Good basic breakfast buffet. No other eating places near by but the hotel has an attached well priced restaurant.
- S (4/5): - there were small cockroaches running around the room. the walkway to the room was dimly lit. wont be returning back to this hotel.
- Verified traveler (6/5): - Ivhave seen worst housekeeping service ever. Will never recommend this hotel to anyone.
- Rashmi (8/5): Overall v good stay - Hotel is good. Service is amazing The staff took good care and made sure we are comfortable. Only one thing is it had ants but little which when we told them, they took care of it immediately.
- Jasmeet (8/5): Good & friendly staff - Nice hotel and friendly staff. Had a chance to talk with the owner; very friendly personality. Not too far from all attractions. Over all Good & recomendable.
- Verified traveler (2/5): - I Phone was stolen from my Car manager on duty are very abusive and this was not 4 star property
- PAVAN (10/5): Excellent Service. - Hotel was easy to find. Service was great. From Desk staff allowed us to check in early.. That was great. Sadly Breakfast was not too good..
- Gautam (8/5): Moderately good hotel near places to visit. - The hotel is located in a busy town centre area of Amritsar which gives easy access to most areas. The room were designed well ( we took a suite) however needed more maintenance and upkeep. Our room was located next to the road side so could hear traffic starting early morning. The linens and towels could do with a better quality. We did not have food in the hotel as Amritsar has so many specialty options for food but the menu looked elaborate and with lot of options. The check in and Check out were smooth and staff were supportive and helpful. I would recommend this hotel for short city stay given the price is reasonable and location is good for travel and shopping. The good part it is it not in the most crowded area of town which allows easy parking and access.
- Prabandha (8/5): Central, clean, friendly helpful staff, secure. - Hotel Narita exceeded our expectations- very friendly staff, room clean and tidy. Very helpful. We had the hotel car for virtually the entire length of our stay - our driver Ravi made our trip enjoyable - he was very courteous, helpful and patient. Hot water worked well. Couple of things which would have made it a perfect 5 out of 5 was lack of room heating as it got cold in the nights and we did not get a receipt for the hotel expenses at the end of our stay. Also the restaurant food was pretty average. All said, it was excellent value for money and we would come back to this hotel again anytime.
- shan (6/5): Attitude - The hotel was ok, however make sure you clarify the charges before hand. RAKESH was the only staff who showed a caring feeling. The rest seemed to be interested in getting paid only.
- Lav (2/5): Restaurant better than Hotel - Pictures were deceiving. Hotel is definitely nothing more than a budget hotel. Not worth the price we paid. Mall next to hotel closed down. No proper entrance at the hotel, we had to stop the car in the middle of the road to unload our baggage. Rooms were not clean and the whole hotel was poorly managed. Had difficulty opening and closing the room door. Fridge and water heater were not working. Aircond temperature cannot be adjusted and the fan kept making a squeaky noise throughout the night.Internet was not working properly. Would not recommend the hotel as its overpriced for the quality offered.
- Verified traveler (8/5): - Well overall stay was good except there service. For eg. When we checked in to the room towel was not available in the washroom and it took 6 hrs and 4 calls to the reception to get the towel . Tea and pakora is good but it will take another hour to bring the same to your room
- Verified traveler (8/5): Exellent food in the restaurant - Good hotel & good food. Hotel staff very helpful. Location of hotel is good.
- Sangeeta (2/5): - I did not check in the minute I saw the property!
It is NOT a 4 star hotel as shown on your website!
Very disappointing
Photos