Résidence Club mmv le Hameau des Airelles
Location: ZAC de l'Obélisque, Montgenevre, Hautes Alpes, 5100, Montgenevre, FR
Star Rating: 4 Stars
Property Type: Residences
About this Property
Luxurious Spa and Ski-In/Ski-Out Access: Indulge in massages, body treatments, and facials at the spa, then enjoy the convenience of ski-in/ski-out access. The outdoor pool and spa tub offer relaxation after a day on the slopes.
Fantastic Amenities: Enjoy complimentary WiFi, a complimentary reception, and a bar/lounge for socializing. Other perks include express check-in, babysitting services, and ski storage.
Comfortable Accommodations: Relax in individually decorated guestrooms with kitchenettes, private balconies, and 40-inch flat-screen TVs. Stay connected with free WiFi and make use of the provided kitchen appliances for a homely feel.
Ready to experience luxury and convenience? Book your stay at Résidence Club mmv le Hameau des Airelles now for unforgettable moments in Montgenevre.
Important Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the residence prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- The property is professionally cleaned.
Policies
Check-in: 05:00 PM - 06:30 PM
Check-out: 10:00 AM
Instructions: The front desk is open during the following times:
- Sunday - Friday: 8 AM - noon
- Saturday - Saturday: 8:00 AM - 9 PM
- Sunday - Friday: 4:30 PM - 7:30 PM
Amenities & Facilities
- Full-service spa
- Fireplace in lobby
- Free WiFi
- Terrace
- Luggage storage
- Express check-in/check-out
- Sauna
- Ski storage
- Steam room
- Elevator
- Supervised childcare/activities
- Golfing nearby
- Fireplace in lobby
- Hiking/biking trails nearby
- Ski storage
- Television in common areas
- Safe-deposit box at front desk
- Multilingual staff
- Ski-in/ski-out access
- Snowmobiling nearby
- Mountain biking nearby
- Snowshoeing nearby
- Full-service spa
- Smoke-free property
- Snowboarding nearby
- Express check-in
- Ski lessons available nearby
- Tours/ticket assistance
- Free reception
- Turkish bath/Hammam
- Downhill skiing on site
- Self parking (surcharge)
- Ski passes available
- Pool sun loungers
- Ice skating nearby
- Mountain climbing nearby
- Stair-free path to entrance
Rooms Available
-
Comfort Apartment 2 rooms 4 people, Mountain View
2 Twin Beds and 1 Double Sofa Bed
334-sq-foot individually decorated room, furnished balcony/patio with mountain views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Daily housekeeping
- Espresso maker
- Free WiFi
- Weekly housekeeping provided
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
-
4 Room Apartment 8 People
1 Double Bed, 2 Twin Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed
570-sq-foot individually decorated room with a furnished balcony/patio
Layout - 3 bedrooms and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub or shower, a hair dryer, and towels
Practical - Wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Daily housekeeping
- Espresso maker
- Free WiFi
- Weekly housekeeping provided
- Furnished balcony or patio
- Free cribs/infant beds
- Day bed
- Bedsheets provided
-
Apartment 4 rooms 8 people, Mountain View
1 Double Bed, 6 Twin Beds and 1 Double Sofa Bed
1087-sq-foot individually decorated room, furnished balcony/patio with mountain views
Layout - 4 bedrooms and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 3 bathrooms, bathtub or shower, a hair dryer, and towels
Practical - Wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Non-Smoking
Max Occupancy: 10 (10 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Espresso maker
- Free WiFi
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
-
3 room apartment for 6 people Comfort
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
463-sq-foot individually decorated room with a furnished balcony/patio
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub, a hair dryer, and towels
Practical - Phone and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Daily housekeeping
- Espresso maker
- Free WiFi
- Weekly housekeeping provided
- Furnished balcony or patio
- Free cribs/infant beds
- Day bed
- Bedsheets provided
-
Apartment 4 rooms 8 people, Mountain View
1 Double Bed, 2 Twin Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed
570-sq-foot individually decorated room, furnished balcony/patio with mountain views
Layout - 3 bedrooms and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub or shower, a hair dryer, and towels
Practical - Wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Daily housekeeping
- Espresso maker
- Free WiFi
- Weekly housekeeping provided
- Furnished balcony or patio
- Free cribs/infant beds
- Day bed
- Bedsheets provided
-
Comfort Apartment 3 rooms 6 people, Mountain View
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
463-sq-foot individually decorated room, furnished balcony/patio with mountain views
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub or shower, a hair dryer, and towels
Practical - Wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Daily housekeeping
- Espresso maker
- Free WiFi
- Weekly housekeeping provided
- Furnished balcony or patio
- Free cribs/infant beds
- Day bed
- Bedsheets provided
-
Apartment 4 rooms 8 people, Mountain View
1 Double Bed, 2 Twin Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed
700-sq-foot individually decorated room, furnished balcony/patio with mountain views
Layout - 3 bedrooms and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub or shower, a hair dryer, and towels
Practical - Wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Espresso maker
- Free WiFi
- Furnished balcony or patio
- Free cribs/infant beds
- Bedsheets provided
-
2 room apartment for 4 people Comfort
2 Twin Beds and 1 Double Sofa Bed
323-sq-foot individually decorated room with a furnished balcony/patio
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Phone and wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Daily housekeeping
- Espresso maker
- Free WiFi
- Weekly housekeeping provided
- Furnished balcony or patio
- Free cribs/infant beds
- Day bed
- Bedsheets provided
-
3 Room Apartment 6 People Family
1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed
409-sq-foot individually decorated room with a furnished balcony/patio
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Daily housekeeping
- Espresso maker
- Free WiFi
- Weekly housekeeping provided
- Furnished balcony or patio
- Free cribs/infant beds
- Day bed
- Bedsheets provided
-
4 Room Apartment 8 People +
1 Double Bed, 2 Twin Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed
700-sq-foot individually decorated room with a furnished balcony/patio
Layout - 3 bedrooms and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub or shower, a hair dryer, and towels
Practical - Wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Non-Smoking
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Daily housekeeping
- Espresso maker
- Free WiFi
- Weekly housekeeping provided
- Furnished balcony or patio
- Free cribs/infant beds
- Day bed
- Bedsheets provided
-
3 room apartment 6 People Comfort +
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
484-sq-foot individually decorated room with a furnished balcony/patio
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub, a hair dryer, and towels
Practical - Wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Daily housekeeping
- Espresso maker
- Free WiFi
- Weekly housekeeping provided
- Furnished balcony or patio
- Free cribs/infant beds
- Day bed
- Bedsheets provided
-
Family Apartment 3 rooms 6 people, Mountain View
1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed
431-sq-foot individually decorated room, furnished balcony/patio with mountain views
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV, digital channels, and DVD player
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and dishwasher
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Wardrobe or closet; cribs (free) available on request
Comfort - Climate-controlled air conditioning and heating
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Kitchenette
- Refrigerator
- DVD player
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Daily housekeeping
- Espresso maker
- Free WiFi
- Weekly housekeeping provided
- Furnished balcony or patio
- Free cribs/infant beds
- Day bed
- Bedsheets provided
Guest Reviews
- Verified traveler (8/5): Good location - Good location.
- Helen (6/5): Average mountain hotel. - Average mountain hotel. We booked a 6 person apartment. Very small bathroom with only 1 mirror in whole apartment making getting ready to go out very difficult! Main bed pretty comfortable but kids bunk beds very hard. Paid for beds to be made up but only 1 bed done on arrival. We were located over reception so had a great view but it was very noisy. Floors really thin so lots of noise from other rooms. Location good on the piste. Bakery service was great. Bar not great, used the next door hotel bar instead!
- Richard (8/5): - Great stay - check in was late and rushed
- Tatyana (2/5): Avoid!!! - Avoid this place by all means. Reception staff is extremely rude and not helpful. They take a huge deposit at the beginning of your stay and do not return. 2.5 months after our trip we are still waiting for the deposit to be returned!
- Simon (6/5): - Nice stay, easy instructions on arrival and nice quiet area of town
- Jason (4/5): 3 out of 10 - Upon our arrival at the property at 7:30 pm, we found the premises locked. We managed to gain entry with the help of another guest but were left clueless regarding the whereabouts of our room or how to obtain our keys. We learned about an external key box from another guest but were unaware of the required code, which as it turned out, had been emailed to us. However, all communication was in French, which we didn't understand, leaving us in the dark. After finally gaining access to our room and figuring things out, we reported to the reception the next morning. They provided us with a laundry bag but did not offer any guidance regarding the facilities such as the pool, bar, parking, ski boot room. Frankly, the staff did not come across as friendly and we felt as if we were an inconvenience to them. On the second day, we discovered the pool, but it was unfortunately green and not properly maintained. The surrounding stones were loose and posed a safety hazard. Regarding the room, it was passable but quite dated. The beds were comfortable, but the shower had poor pressure. The entire place seemed antiquated and is in dire need of a comprehensive renovation. Overall, our stay was mediocre and it's unlikely we would choose to stay again.
- Andrew (10/5): - Ski in ski out, great value for money in a fantasic resort. Been back 6 times now.
- James (10/5): - Wonderful place for a family skiing holiday. The room was great and amazing to be able to ski right from the door.
- Clair (6/5): - We couldn’t get into our room until 6.45pm. When we did get in the upstairs bedrooms had not been cleaned and the beds were not made. Three times we queued at reception on arrival day, each time the wait was at least 45-50 minutes. Issues were eventually resolved and the apartment was spacious, staff do their best to help but they are understaffed. The spa area clearly states no under 18s but children take over the area! so adults can’t use the facilities.
- Steven (10/5): - Excellent apartment for our 5 day trip. Close to the town, walkable in the evenings but ski bus during the day. Piste across the road too! Apartment was clean, tidy and spacious. Staff were friendly and helpful. Spa area was nice. Would visit again.
- Adam (8/5): A mixed bag - Lots of good things about this place — location, access to piste, ski to door, a well stocked shop and pizza place next door. Lots of things that could be better. They have all the facilities you could want but they’re all slightly lacking. The pool was quite cold and the spa area isn’t nearly big enough to accommodate the amount of people that want to use it every evening. It seems like they don’t ever have enough staff to cope with the scale of the place. It took two days of trying to get an extra set of sheets to turn our double bed into two singles (even though we’d requested two singles on our booking). And as is often the case in these kinds of places, there’s no one around to help in the evenings so you kind of have to fend for yourself or wait if you have any problems. The rooms are a good size and have everything we needed but they’re a bit tired, as is the whole building. On the whole it’s not as nice as the photos make it look but it’s a good price so I guess you get what you pay for and if you want a good location for skiing, it definitely ticks that box
- Marco (6/5): - Non da 4 stelle ma pulita....Spa troppo piccola per la struttura e acqua della piscina esterna fredda...28gradi sono pochi quando fuori si è sotto zero. Personale della reception che non parla italiano e anche veramente scarso in Inglese.
- Verified traveler (10/5): Wonderful stay for family ski trip - Wonderful stay for the week of Christmas. Apartments are very comfortable and clean, beautiful balconies/views. Kitchen had what we needed, dishwasher, convection oven, kettle, toaster, coffee maker (Tassio capsules). Plenty of storage and adjustable heaters in each room so always cozy. Ski in/out for one lift, but free shuttle bus picks up outside which takes you to main Ski area in 5 mins. Evening activities and treats in the main lounge was always a treat (younger kids enjoyed he silly staff). Be sure to bring a few kitchen ingredients from home if travelling by car. Only provided tiny bottle of dish soap, sponge, one bin bag, three dishwasher tablets, and kitchen cloth. No hand soap or any cooking essentials. There is a Proxi market just next door that sells everything you need (even individual dishwasher tablets!) also take away pizzas on weekends. We loved our stay and can’t wait to come back. ** only complaint was cost of publicparking across the street. €17 a night or €77 a week but if you take car out to drive anywhere you pay more. Limited underground parking is available at hotel so do ask when booking. **
- Guastavino (10/5): Tutto bene , via ma.... - Molto carina, la zona dedicata allo spa e alla piscina.Manca personale che parli italiano, ma non è un grosso problema. Trovo paradossale che in una struttura a 2 km dal confine non ci siano neanche due canali tv in italiano (o in inglese o in tedesco o in spagnolo), solo programmi codificati in francese. In vacanza non vai per vedere la tv ma magari un 10 minuti di un tg, o un cartone lampo per bambini. in ogni caso Di sicuro se ci saranno buone offerte ci torneremo
- Pierre (8/5): Dan - Il nous a été attribué une chambre alcôve pour 1 couple adultes,nous trouvons des lits superposés bancales dans un espace de 4 m2 intolérable
- John (8/5): Good, but could be better - The stay was good, not great skiing weather which meant we had to stay in the apartment more than we planned. The apartment is nice, reasonably clean, and well located, but I wouldn’t say is was the best we’ve stayed in Montgenevre.
- Verified traveler (8/5): Not great - We booked this accommodation as it looked great in the pictures but they were a bit deceiving. Bedrooms are absolutely tiny, my children shared a bunkbed room and you could only walk in sideways. Beds were also rock hard, but thats just down to personal preference. The staff were very rude and not helpful whatsoever, one person informed me that the cleaning fee was included in our rate, another person said it wasnt. There also was no information regarding checking out and what needed to be done, ie linens to be left in a big black sack ( which wasn't in our apartment and we had to ask for) , where the bins were etc.. the corridors and elevator were filthy, there was a trolley of dirty linens left in one of the corridors for days. The pool was nice, but the jacuzzi and sauna were always full so i couldn't use them, for an accommodation this big there should be a second jacuzzi! The only thing going for this accommodation was the lower price compared to other accommodations around, the location being beside a ski lift, and also next to ski school for my kids. I wouldn't stay here again.
- Natalia (8/5): Séjour en famille - Très bon séjour dans l’ensemble, appartement propre cependant la literie est de matelas trop fermes. Aussi, si la voiture n’est pas stationnée dans le garage de la résidence, le déchargement et chargement des affaires sont très compliqués. Départ ski aux pieds mais retour plus difficile pour un débutant.
- Aurelie (8/5): - Très bel endroit appartement confortable Cependant, aucun suivi lors des demandes taies d’oreillers manquantes demandées deux fois en une journée. Ainsi qu’une nouvelle cafetière car celle présente était cassée mais nos demandes n’ont pas abouties.
- David (10/5): Super séjour - Super équipe d'animation. Accueil sympathique. Notre studio était très agréable, très propre, et bien équipé. A moins de 3 minutes du centre ville à pieds, au calme. Beaucoup d'activités sont proposés à nos enfants (11 et 15 ans) et de très belles balades autour de Montgenevre. Seuls les couloirs sont un peu défraichis, mais les infrastructures sont très propres et en très bon état. Super séjour.
- Verified traveler (8/5): - logement tout confort, disponibilité du personnel - proximité route et bruit du trafic
- PASCAL M. (10/5): Très bel emplacement - Propriété très bien gérée, accueil excellent, cadre magnifique !
- rafik (8/5): Séjour chez un MMV ? - J’ai réservé depuis le mois de février et j’avais précisé que je voulais être en hauteur et non à côté du parking sur la route finalement on m’a mis à côté du parking sous la route heureusement que j’ai refait ma demande et qu’ils ont accepté c’est la seule chose qui a mal commencé sinon par la suite tout était parfait
- Olivier (10/5): Beau séjour ressourçant en famille en montagne ! - TRÈS beau séjour en famille. Belle station, belle résidence mmv, chouette appart, beau panel d activités. J avais cru lire qu il y avait un restaurant mais on ne l a jamais vu. Est ce du au COVID ? Super club ado pour notre ado. Seul bémol: on a eu beau réserver en février soit 6 mois à l avance en cochant le kit bébé vu notre baby de 6 mois et à l arrivée, rien de prêt dans l appartement. Il a fallu 2 heures avant d obtenir tous les éléments : chaise haute il a fallu insister car on m amenait un rehausseur pour un enfant de 3/4 ans donc inadapté, baignoire, coussin à langer... C'est un peu frustrant à l arrivée. Concernant la propreté, le sol collait et un drap et une taie étaient sales, je les ai changés. Par ailleurs, j avais bien réalisé le check-in à l avance qlq jours avant notre arrivée et à la réception, j ai qd même du tout confirmer à nouveau. Pas sûr que ce'a soit plus rapide donc. Pour la suite, rien à redire. On reviendra ! MERCI
- Verified traveler (10/5): - J'ai apprecié la propreté de la residence et de l'appartement, la piscine, sauna, hamam. J'ai moins apprécié le manque de clareté des informations et reperes dans les couloirs pour trouver notre appartement lors de notre arrivée.(les acenceurs etant fortements occupés nous avons passé 1heure a trouver notre apoartement!!
- Verified traveler (8/5): Ski From the Door - A familiar place for us, it is useful to plan for the late check-in by either having accessible ski-clothes on arrival for an afternoon ski, or a good long lunch. Slope access perfect for those who are not needing ski-school but a regular bus stops by the complex. Pool is early evening fun.
- Verified traveler (8/5): - Je connaissais déjà l'établissement, c'est toujours très bien.
- Verified traveler (10/5): - Mi è piaciuto la posizione di questa struttura e la piscina al aperto. Il personale della reception molto gentile e disponibile.
- Gaelle (8/5): - Très bel appart Hotel au pied des pistes. Supérette à 2 minutes
- Valentina (8/5): Bella vacanza - Una bellissima sistemazione,un residence davvero grande , tant'è vero che il primo giorno ci siamo persi li dentro. Contenti della Spa e del personale!! I mini appartamenti davvero accoglienti e molto caldi, con dentro tutto il necessario per il nostro soggiorno.L'unica cosa negativa è che bisogna dare 400 euro di cauzione,che tanto poi vengono restituiti,se non si fanno danni in appartamento!Tutto sommato...ritorneremo sicuramente!
- Verified traveler (10/5): - Great place, very nice people at the reception, great for family vacations with little kids
- karol (2/5): - Todo perfecto! Vistas,piscina y spa. Montón rutas y picos para caminar.
- Verified traveler (10/5): - Acceuil etl'écoute des clients , l'efficacité des services , c'est bien dommage que le parking soit payant
- Verified traveler (8/5): - Espace détente : interdiction des enfants non respecté Etat des lieux à faire tout de suite au départ plutôt qu'après que le client soit parti Parking trop cher Ouverture de la reception plutôt si possible Le reste très bien
- Verified traveler (6/5): Pleasant stay but needs improvement to be 4 star - Check in is later than most, there is luggage storage but its not secure or well managed, anyone can access it. Lifts are very slow, can be a 10 minute wait if you are unlucky but had little option as the building is a maze of corridors. Pool was nice, changing areas lack privacy and at the wrong time of the day the facilities were packed. Thought the room was a nice size, cleaned well, lacked basics such as 1 toilet roll and the provided inventory of items was unnecessary when the items were not all there. Broken items in the bathroom had to be reported.
- Edwige (8/5): - Très bonne situation près des pistes et des commerces dans le cadre le plus agréable de la station Appartement bien équipé et de très bonne surface .espace détente agréable bien équipé et accessible sans limite Piscine extérieure très agréable. Séjour du dimanche au dimanche aucune information sur le fonctionnement de la résidence et des activités. Aucun documents fournis pour avoir des explications sur le déroulement du séjour. La vérification de l’appartement n’avait pas été faite et certains draps n’étaient pas changés. Réactivité du personnel pour rectifier les erreurs du début du séjour.
- Verified traveler (10/5): - Struttura favolosa.. comoda alle piste!! La consiglio vivamente!!!
- Verified traveler (10/5): - An excellent base in Montgenevre. Great spa to relax tired muscles.
- Verified traveler (10/5): - We liked the outdoor pool. Location is good close to the slopes and close to shops . Easy walk to the centre. Overall we enjoyed the stay. The club hotel is a bit old and needs some renovation.
- Verified traveler (6/5): - accueil agréable et souriant Joli appartement 2202 propre mais excentré ( 2eme bâtiment) .... Pas de place au parking Vue sur le mur en béton du bâtiment d'en face Canapé défraichi et taché (accoudoir défoncé) Labyrinthe pour aller à la piscine et soins ( et pas/peu de vestiaire pour se changer )
- Ben (6/5): Nice room, very noisy and poor pool. - Check in was easy and staff very useful, room was as expected however floors where very dirty. There is apparently no parking anymore so we had nowhere to leave the car and the fridge was not on when we arrived so had nowhere to put shopping we had bought. We also stated two double beds and the booking agent even made a special request for this, however it had not been done. The welcome pack is basically useless and does not tell you any information about the buses, the pool, where to put rubbish, how to use the oven, contact numbers, the Wi-Fi code or even what to do when checking out. The room was very noisy and you can hear every footstep made or door closed in the whole place, I was woken up lots in the night by this. A party kept me up until 4am one morning and there was no number for me to call to complain. We only used the pool once, it wasn’t very warm, you don’t get any towels, the steam room smelt and the Jacuzzi fits about 3 people in, which for a complex with 200 rooms is pathetic. The ski room leads straight to the slopes, although this is on the small side of the mountain and there is no boot warmer. There is a small shop below the complex which sells food as well as cooked pizzas to take away, the bus stop is also there.
- Verified traveler (6/5): - Bon emplacement. Piscine fermé jusqu’à 16h décevant .
- Verified traveler (10/5): - I believe the position of this property is fantastic, just metres from a piste, shops and supermarket. It is always clean and tidy, the hot water and heating are great.
- SAV (6/5): Apartment OK, but short bed with bad mattress - - Pay extra for parking - No parking around the hotel entrance/check-in - Check-in was only possible after 5pm (weekdays) - Apartments need to be cleaned, bed linens removed and garbage disposed before checking-out (or it costs extra) - WiFi free, but not working most of the time - Balcony was dirty - Washing/drying expensive (EUR 6 & EUR 7 per load)
- Ray (10/5): Skiing in Montgenevre - Great choice of accommodation for a winter family trip with a ski in ski out bonus.
- Verified traveler (10/5): Decent hotel - Lovely time. Clean. Great views. Loads of snow. Right next to lift. Would stay again
- Verified traveler (8/5): Good hotel, reasonably priced. - Good location. Clean and welcoming hotel. Pool and spar are great. Family friendly. Wifi could be better and reception only open for a few hours a day. Would stay again.
- Ian (8/5): Very close to piste - Apartment was clean and tidy, large fridge and good kitchen. Only 20 metres from ski room to piste- nearest lift is the Serre-Thibaud 'chondola' which is the fastest lift in the resort, amongst a lot of slow ones.
- moshe (10/5): - Highly recommended
- Caroline (4/5): Smelly Toilet - We spent a week at this hotel. We reported the toilet on arrival as it stank on our second day and were told someone would come and check it out but that we didn't need to be in the room. No one came. On the 3rd day again we complained and the day after a man came and put some product in the drain, this was ok for an hour or so and then the smell increased dramatically. By the end of the week the whole apartment smelt of drains, our clothes smelt and it was disgusting. On the Friday our last day we demanded that someone come and smell the apartment and toilet and they agreed that it stank and we requested for the manager to come and see us. When the manager eventually came they were of no help what so ever and told us that we should have requested to move rooms earlier in the week - albeit when we checked in we were told we had the last available apartment so couldn't move. We have stayed here previously hence why we rebooked and we were very disappointed with the service we received in relation to our smelly toilet. We will not be recommending this hotel to anyone in the future and will in future stay elsewhere. We had an excellent skiing holiday and luckily due to the nature of the holiday we only spent limited time in the appointment, however the time we did spend in the apartment was spoilt due to the horrendous smell. I would not recommend this apartment as a 4 star apartment to stay - rated far too highly!!
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